Over the past four decades, flourishing empirical research has attempted to establish the mechanisms and conditions underpinning improvements in exporters’ innovation and productivity via the learning-by-exporting (LBE) effect, and the domain has gained legitimacy and empirical credibility. However, the literature's findings are largely fragmented and require systematic review and analysis to draw definitive conclusions on the factors that influence the subsequent realization of learning from exporting. To fill this void, we critically examine the extant LBE research for the period 1984–2021. We systematically review 167 articles to develop a system-based taxonomy and conceptual model of LBE, which comprises five major components: system outputs (productivity and innovation), inputs (e.g., institutional factors and resources), firm-level capabilities (e.g., absorptive capacity and innovation persistence), managerial characteristics (e.g., entrepreneurship skills) and internationalization strategies. In doing so, we uncover paradoxical tensions within the system brought about by the conflicting roles of some components of the LBE system, such as firm-, industry- and country-level technological capabilities. Our review also reveals research gaps that open relevant opportunities for further research and conclusions that hold novel implications for managers and policymakers.
{"title":"Learning by exporting: A system-based review and research agenda","authors":"Joan Freixanet, Ryan Federo","doi":"10.1111/ijmr.12336","DOIUrl":"10.1111/ijmr.12336","url":null,"abstract":"<p>Over the past four decades, flourishing empirical research has attempted to establish the mechanisms and conditions underpinning improvements in exporters’ innovation and productivity via the learning-by-exporting (LBE) effect, and the domain has gained legitimacy and empirical credibility. However, the literature's findings are largely fragmented and require systematic review and analysis to draw definitive conclusions on the factors that influence the subsequent realization of learning from exporting. To fill this void, we critically examine the extant LBE research for the period 1984–2021. We systematically review 167 articles to develop a system-based taxonomy and conceptual model of LBE, which comprises five major components: system outputs (productivity and innovation), inputs (e.g., institutional factors and resources), firm-level capabilities (e.g., absorptive capacity and innovation persistence), managerial characteristics (e.g., entrepreneurship skills) and internationalization strategies. In doing so, we uncover paradoxical tensions within the system brought about by the conflicting roles of some components of the LBE system, such as firm-, industry- and country-level technological capabilities. Our review also reveals research gaps that open relevant opportunities for further research and conclusions that hold novel implications for managers and policymakers.</p>","PeriodicalId":48326,"journal":{"name":"International Journal of Management Reviews","volume":"25 4","pages":"768-792"},"PeriodicalIF":8.1,"publicationDate":"2023-04-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"43123020","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Sven Kunisch, Dodo zu Knyphausen-Aufsess, Hari Bapuji, Herman Aguinis, Tima Bansal, Anne S. Tsui, Jonathan Pinto
We introduce a special issue of International Journal of Management Reviews that demonstrates how to use review articles to address societal grand challenges—complex, large-scale issues facing humankind, such as climate change, inequality and poverty. First, we argue that review articles possess unique features that make them particularly useful for addressing societal grand challenges. Second, we discuss three distinct but related roles of review articles in addressing societal grand challenges: (1) advancing theoretical knowledge; (2) advancing methodological knowledge; and (3) advancing practical knowledge. We conclude by providing future directions to enhance contributions of review articles for addressing societal grand challenges further by: (a) spanning disciplinary boundaries; (b) engaging practitioners; and (c) using alternative review approaches.
{"title":"Using review articles to address societal grand challenges","authors":"Sven Kunisch, Dodo zu Knyphausen-Aufsess, Hari Bapuji, Herman Aguinis, Tima Bansal, Anne S. Tsui, Jonathan Pinto","doi":"10.1111/ijmr.12335","DOIUrl":"10.1111/ijmr.12335","url":null,"abstract":"<p>We introduce a special issue of <i>International Journal of Management Reviews</i> that demonstrates how to use review articles to address societal grand challenges—complex, large-scale issues facing humankind, such as climate change, inequality and poverty. First, we argue that review articles possess unique features that make them particularly useful for addressing societal grand challenges. Second, we discuss three distinct but related roles of review articles in addressing societal grand challenges: (1) advancing theoretical knowledge; (2) advancing methodological knowledge; and (3) advancing practical knowledge. We conclude by providing future directions to enhance contributions of review articles for addressing societal grand challenges further by: (a) spanning disciplinary boundaries; (b) engaging practitioners; and (c) using alternative review approaches.</p>","PeriodicalId":48326,"journal":{"name":"International Journal of Management Reviews","volume":"25 2","pages":"240-250"},"PeriodicalIF":8.1,"publicationDate":"2023-04-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1111/ijmr.12335","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"44465197","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Joaquin Alegre, Jamie Callahan, Marian Iszatt-White
{"title":"Innovative conceptual contributions—Raising the game for theory-driven reviews","authors":"Joaquin Alegre, Jamie Callahan, Marian Iszatt-White","doi":"10.1111/ijmr.12333","DOIUrl":"10.1111/ijmr.12333","url":null,"abstract":"","PeriodicalId":48326,"journal":{"name":"International Journal of Management Reviews","volume":"25 2","pages":"233-239"},"PeriodicalIF":8.1,"publicationDate":"2023-03-15","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1111/ijmr.12333","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"43649403","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Vahid Mehraein, Francesca Visintin, Daniel Pittino
It is believed that workplace creativity and innovation are fostered by positive leader behaviors and positive workplace relationships and hindered by the opposite. However, some challenge this view and argue that creativity and innovation can also be fostered when employees experience what is increasingly referred to as “the dark side of leadership”. Research in this area is sparse, contradictory, and overly confusing. We provide a comprehensive systematic review of 106 empirical studies on this topic. We review research on a broad range of constructs, including abusive supervision, authoritarian leadership, narcissistic leadership, and close monitoring. As might be expected, a larger number of the articles reviewed found a negative relationship, but there are important discrepancies and details. Our review reports the main effects, summarizes the results of the mediating and moderating variables, and highlights methodological shortcomings of the previous literature. On this basis, several recommendations are made to advance this field of research.
{"title":"The dark side of leadership: A systematic review of creativity and innovation","authors":"Vahid Mehraein, Francesca Visintin, Daniel Pittino","doi":"10.1111/ijmr.12334","DOIUrl":"10.1111/ijmr.12334","url":null,"abstract":"<p>It is believed that workplace creativity and innovation are fostered by positive leader behaviors and positive workplace relationships and hindered by the opposite. However, some challenge this view and argue that creativity and innovation can also be fostered when employees experience what is increasingly referred to as “the dark side of leadership”. Research in this area is sparse, contradictory, and overly confusing. We provide a comprehensive systematic review of 106 empirical studies on this topic. We review research on a broad range of constructs, including abusive supervision, authoritarian leadership, narcissistic leadership, and close monitoring. As might be expected, a larger number of the articles reviewed found a negative relationship, but there are important discrepancies and details. Our review reports the main effects, summarizes the results of the mediating and moderating variables, and highlights methodological shortcomings of the previous literature. On this basis, several recommendations are made to advance this field of research.</p>","PeriodicalId":48326,"journal":{"name":"International Journal of Management Reviews","volume":"25 4","pages":"740-767"},"PeriodicalIF":8.1,"publicationDate":"2023-03-11","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1111/ijmr.12334","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"41712314","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Anna Bos-Nehles, Keith Townsend, Kenneth Cafferkey, Jordi Trullen
Despite the increasing popularity of the Ability, Motivation, Opportunity (AMO) framework in the Human Resource Management (HRM) field, AMO research is at a crossroads in theoretical and empirical development. This is due to (a) a lack of clarity about the conceptualisation and measurement of AMO variables, (b) the construction of AMO articles that do not distinguish between AMO differences and AMO-enhancing HRM practices and fail to integrate them, (c) a lack of understanding about how AMO variables at the individual and organizational levels interact to generate individual and organizational performance, and (d) a lack of consideration of the process (mediators and moderators) through which AMO generates performance gains. Based on the analysis of 104 quantitative HRM articles published between 1997 and 2022, this study helps to draw clearer distinctions among AMO variables and levels of analysis. The review of the empirical literature shows that there is excessive heterogeneity with regard to the conceptualization and utilisation of AMO variables, which in turn leads to scale proliferation. We find that research on AMO-enhancing HRM practices and AMO differences is rarely combined and tends to be tested at a single level rather than more logical cross-level effects between AMO-enhancing HRM practices, AMO differences and performance. We also found that whereas Ability and Motivation differences mediate the relationship between AMO-enhancing HRM practices and performance, opportunity appears to be a boundary condition in the relationship between Ability and Motivation with performance outcomes. The paper concludes with relevant avenues for future AMO research suggested for the field of HRM.
{"title":"Examining the Ability, Motivation and Opportunity (AMO) framework in HRM research: Conceptualization, measurement and interactions","authors":"Anna Bos-Nehles, Keith Townsend, Kenneth Cafferkey, Jordi Trullen","doi":"10.1111/ijmr.12332","DOIUrl":"10.1111/ijmr.12332","url":null,"abstract":"<p>Despite the increasing popularity of the Ability, Motivation, Opportunity (AMO) framework in the Human Resource Management (HRM) field, AMO research is at a crossroads in theoretical and empirical development. This is due to (a) a lack of clarity about the conceptualisation and measurement of AMO variables, (b) the construction of AMO articles that do not distinguish between AMO differences and AMO-enhancing HRM practices and fail to integrate them, (c) a lack of understanding about how AMO variables at the individual and organizational levels interact to generate individual and organizational performance, and (d) a lack of consideration of the process (mediators and moderators) through which AMO generates performance gains. Based on the analysis of 104 quantitative HRM articles published between 1997 and 2022, this study helps to draw clearer distinctions among AMO variables and levels of analysis. The review of the empirical literature shows that there is excessive heterogeneity with regard to the conceptualization and utilisation of AMO variables, which in turn leads to scale proliferation. We find that research on AMO-enhancing HRM practices and AMO differences is rarely combined and tends to be tested at a single level rather than more logical cross-level effects between AMO-enhancing HRM practices, AMO differences and performance. We also found that whereas Ability and Motivation differences mediate the relationship between AMO-enhancing HRM practices and performance, opportunity appears to be a boundary condition in the relationship between Ability and Motivation with performance outcomes. The paper concludes with relevant avenues for future AMO research suggested for the field of HRM.</p>","PeriodicalId":48326,"journal":{"name":"International Journal of Management Reviews","volume":"25 4","pages":"725-739"},"PeriodicalIF":8.1,"publicationDate":"2023-03-09","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1111/ijmr.12332","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"43152512","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pascual Berrone, Horacio E. Rousseau, J.E. Ricart, Esther Brito, Andrea Giuliodori
Organizations often face challenges in incorporating the sustainable development goals (SDGs) into their strategic agendas. Despite the availability of guidelines from leading practitioners, such guidance often lacks the scientific insights provided by academia. In this study, we examine the integration of scholarly management literature into practical guidelines for achieving the SDGs. To do so, we first examined nine practitioner guidelines offered by well-reputed consulting firms, multilateral organizations and non-profits, from which we identified four underlying general processes: prioritizing SDGs to the most relevant strategic goals of firms, contextualizing the SDGs to firms’ geographical and industrial contexts, collaborating with other organizations and stakeholders to make more impactful progress and innovating via business process remodelling. Using these four processes as an overarching framework, we then conducted an interpretive literature review to mine highly cited sustainable development-related papers in the management field covering an 11-year period (2010–2020). From these studies, we derived novel connections to all four stages to offer a more robust and scientifically informed process-based framework for SDG adoption. We discuss multiple scholarly implications, including the importance of enhancing knowledge about the various phases of the SDG adoption model, developing research on understudied SDGs, and expanding theoretical and methodological approaches to SDG research. Additionally, we provide a more grounded SDG adoption model with significant practical implications.
{"title":"How can research contribute to the implementation of sustainable development goals? An interpretive review of SDG literature in management","authors":"Pascual Berrone, Horacio E. Rousseau, J.E. Ricart, Esther Brito, Andrea Giuliodori","doi":"10.1111/ijmr.12331","DOIUrl":"10.1111/ijmr.12331","url":null,"abstract":"<p>Organizations often face challenges in incorporating the sustainable development goals (SDGs) into their strategic agendas. Despite the availability of guidelines from leading practitioners, such guidance often lacks the scientific insights provided by academia. In this study, we examine the integration of scholarly management literature into practical guidelines for achieving the SDGs. To do so, we first examined nine practitioner guidelines offered by well-reputed consulting firms, multilateral organizations and non-profits, from which we identified four underlying general processes: <i>prioritizing</i> SDGs to the most relevant strategic goals of firms, <i>contextualizing</i> the SDGs to firms’ geographical and industrial contexts, <i>collaborating</i> with other organizations and stakeholders to make more impactful progress and <i>innovating</i> via business process remodelling. Using these four processes as an overarching framework, we then conducted an interpretive literature review to mine highly cited sustainable development-related papers in the management field covering an 11-year period (2010–2020). From these studies, we derived novel connections to all four stages to offer a more robust and scientifically informed process-based framework for SDG adoption. We discuss multiple scholarly implications, including the importance of enhancing knowledge about the various phases of the SDG adoption model, developing research on understudied SDGs, and expanding theoretical and methodological approaches to SDG research. Additionally, we provide a more grounded SDG adoption model with significant practical implications.</p>","PeriodicalId":48326,"journal":{"name":"International Journal of Management Reviews","volume":"25 2","pages":"318-339"},"PeriodicalIF":8.1,"publicationDate":"2023-02-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1111/ijmr.12331","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"49350117","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Dirty work research has long analytically prioritized focusing on the people who do dirty work, largely sidestepping who the clients of dirty work are and what contribution they can make to workers’ experience of the job as more or less dirty. We address these oversights through a systematic review and analysis of 65 articles, theorizing the role played by clients within dirty work. Firstly, we propose a three-fold categorization of dirty work clients based on their temporal-spatial proximity to the work and explain how clients can be a source of stigma through communicative and corporeal interactions with workers. Secondly, we collate existing discussions that mention worker-client relations into a conceptual framework of clients’ contributions to dirty work through considering several feedback loops between clients’ and workers’ behaviours and discourses. In doing so, we examine the ways in which clients can both reinforce and alleviate workers’ experience of dirty work stigma.
{"title":"Challenging the ‘dirty worker’—‘clean client’ dichotomy: Conceptualizing worker-client relations in dirty work","authors":"Anna Milena Galazka, James Wallace","doi":"10.1111/ijmr.12330","DOIUrl":"10.1111/ijmr.12330","url":null,"abstract":"<p>Dirty work research has long analytically prioritized focusing on the people who do dirty work, largely sidestepping who the clients of dirty work are and what contribution they can make to workers’ experience of the job as more or less dirty. We address these oversights through a systematic review and analysis of 65 articles, theorizing the role played by clients within dirty work. Firstly, we propose a three-fold categorization of dirty work clients based on their temporal-spatial proximity to the work and explain how clients can be a source of stigma through communicative and corporeal interactions with workers. Secondly, we collate existing discussions that mention worker-client relations into a conceptual framework of clients’ contributions to dirty work through considering several feedback loops between clients’ and workers’ behaviours and discourses. In doing so, we examine the ways in which clients can both reinforce and alleviate workers’ experience of dirty work stigma.</p>","PeriodicalId":48326,"journal":{"name":"International Journal of Management Reviews","volume":"25 4","pages":"707-724"},"PeriodicalIF":8.1,"publicationDate":"2023-02-09","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1111/ijmr.12330","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"44804077","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Tulin Dzhengiz, Elizabeth M. Miller, Jukka-Pekka Ovaska, Samuli Patala
Transitioning to a circular economy (CE) model has been proposed to solve many grand environmental challenges. While research on CE has been extensively reviewed, less is known about the implicit underlying assumptions of this work. Understanding these assumptions is critical as they typically go unchallenged yet play a significant role in shaping research fields. In this paper we conduct a problematizing review to critically analyse and make explicit the in-house, root metaphor and ideological assumptions that inform the framing of CE. Firstly, we demonstrate various in-house assumptions about CE, such as an emphasis on the business case for CE and the relationship between CE and corporate sustainability. Secondly, root metaphor assumptions include circularity and industrial relationships resembling biological metabolisms. Finally, the dominant ideological assumptions-neoliberalism and ecological modernization-guide scholarly thinking about growth, consumption and profit maximization. Based on our analysis and drawing on the ongoing CE debates within broader environmental studies, we suggest new agendas for future research. We contribute to the growing literature on CE in business, management and organization studies by identifying assumptions that may be misleading or limiting for future CE research, as well as to the conversations on grand challenges by discussing the implications of how challenges and solutions are framed.
{"title":"Unpacking the circular economy: A problematizing review","authors":"Tulin Dzhengiz, Elizabeth M. Miller, Jukka-Pekka Ovaska, Samuli Patala","doi":"10.1111/ijmr.12329","DOIUrl":"10.1111/ijmr.12329","url":null,"abstract":"<p>Transitioning to a circular economy (CE) model has been proposed to solve many grand environmental challenges. While research on CE has been extensively reviewed, less is known about the implicit underlying assumptions of this work. Understanding these assumptions is critical as they typically go unchallenged yet play a significant role in shaping research fields. In this paper we conduct a problematizing review to critically analyse and make explicit the in-house, root metaphor and ideological assumptions that inform the framing of CE. Firstly, we demonstrate various <i>in-house assumptions</i> about CE, such as an emphasis on the business case for CE and the relationship between CE and corporate sustainability. Secondly, <i>root metaphor assumptions</i> include circularity and industrial relationships resembling biological metabolisms. Finally, the dominant <i>ideological assumptions</i>-neoliberalism and ecological modernization-guide scholarly thinking about growth, consumption and profit maximization. Based on our analysis and drawing on the ongoing CE debates within broader environmental studies, we suggest new agendas for future research. We contribute to the growing literature on CE in business, management and organization studies by identifying assumptions that may be misleading or limiting for future CE research, as well as to the conversations on grand challenges by discussing the implications of how challenges and solutions are framed.</p>","PeriodicalId":48326,"journal":{"name":"International Journal of Management Reviews","volume":"25 2","pages":"270-296"},"PeriodicalIF":8.1,"publicationDate":"2023-02-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1111/ijmr.12329","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"44248034","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Guiyao Tang, Shuang Ren, Mo Wang, Yixuan Li, Shujie Zhang
Despite the increasing awareness of impacts of organizational activities on the natural environment and the urgent need for sustainable management of ecosystems, emerging research on employee green behaviour in the field of management and organizational science is largely fragmented, requiring an integrative review. Seeking to better understand research opportunities and advance theoretical and empirical development, this paper evaluates available research on the topic by first reviewing conceptualizations and corresponding theoretical approaches. It then develops an overarching framework to evaluate the findings of empirical studies at different levels of analysis for different approaches. It concludes with recommendations for future research on employee green behaviour and provides important implications for environmental sustainability in organizations.
{"title":"Employee green behaviour: A review and recommendations for future research","authors":"Guiyao Tang, Shuang Ren, Mo Wang, Yixuan Li, Shujie Zhang","doi":"10.1111/ijmr.12328","DOIUrl":"10.1111/ijmr.12328","url":null,"abstract":"<p>Despite the increasing awareness of impacts of organizational activities on the natural environment and the urgent need for sustainable management of ecosystems, emerging research on employee green behaviour in the field of management and organizational science is largely fragmented, requiring an integrative review. Seeking to better understand research opportunities and advance theoretical and empirical development, this paper evaluates available research on the topic by first reviewing conceptualizations and corresponding theoretical approaches. It then develops an overarching framework to evaluate the findings of empirical studies at different levels of analysis for different approaches. It concludes with recommendations for future research on employee green behaviour and provides important implications for environmental sustainability in organizations.</p>","PeriodicalId":48326,"journal":{"name":"International Journal of Management Reviews","volume":"25 2","pages":"297-317"},"PeriodicalIF":8.1,"publicationDate":"2023-01-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"47954069","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Voice mechanisms in organizations provide an opportunity for employees to have a say about their work. As new digital mechanisms, such as social media (SM), are being increasingly adopted by organizations for knowledge sharing, employee engagement and general communication, it is important to consider the extent to which SM may facilitate employee voice. The limited attempts to examine SM and employee voice have mostly focused on identifying the contextual factors that could promote constructive voice on SM. The extant literature does not explore how SM features may (or may not) facilitate all types of voice, such as those which promote employee interests. Adopting an affordance lens, this paper answers the call of voice scholars to explore the potential of SM as a voice mechanism by discussing the perceived value of different SM features for different types of employee voice content. The paper brings together SM and voice literature and explores how different SM affordances may potentially facilitate certain voice content more so over others. In doing so, future directions for research of voice on SM are also discussed.
{"title":"Employee voice on social media — An affordance lens","authors":"Maria Khan, Paula K. Mowbray, Adrian Wilkinson","doi":"10.1111/ijmr.12326","DOIUrl":"10.1111/ijmr.12326","url":null,"abstract":"<p>Voice mechanisms in organizations provide an opportunity for employees to have a say about their work. As new digital mechanisms, such as social media (SM), are being increasingly adopted by organizations for knowledge sharing, employee engagement and general communication, it is important to consider the extent to which SM may facilitate employee voice. The limited attempts to examine SM and employee voice have mostly focused on identifying the contextual factors that could promote constructive voice on SM. The extant literature does not explore how SM features may (or may not) facilitate all types of voice, such as those which promote employee interests. Adopting an affordance lens, this paper answers the call of voice scholars to explore the potential of SM as a voice mechanism by discussing the perceived value of different SM features for different types of employee voice content. The paper brings together SM and voice literature and explores how different SM affordances may potentially facilitate certain voice content more so over others. In doing so, future directions for research of voice on SM are also discussed.</p>","PeriodicalId":48326,"journal":{"name":"International Journal of Management Reviews","volume":"25 4","pages":"687-706"},"PeriodicalIF":8.1,"publicationDate":"2023-01-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1111/ijmr.12326","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"49088596","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}