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When being smart trumps AI: An exploration into consumer preferences for smart vs. AI-powered products 当智能战胜人工智能:消费者对智能产品与人工智能产品的偏好探索
IF 9 1区 心理学 Q1 PSYCHOLOGY, EXPERIMENTAL Pub Date : 2024-08-09 DOI: 10.1016/j.chb.2024.108405
MyungJin Chung Smale , Joseph D. Fox , Alexa K. Fox

Prior to the rapid growth of Artificial Intelligence (“AI”) in the consumer market, smart products received great attention from marketers and consumers. Given the recent increase in attention to AI technologies, this research explores consumers' preferences and intentions when products are framed as “smart” versus “AI-powered.” While previous literature has explored AI products and smart products individually, little is known about consumers’ preferences between the two products simultaneously. Three empirical experiments demonstrate that consumers show preference for products labeled as “smart” over those labeled as “AI-powered.” This preference is mediated by enhanced learning anxiety related to AI. The findings provide insights for marketers applying message framing, suggesting that labeling products as “smart” may evoke more favorable consumer behavior compared to the “AI-powered” label. Moreover, this research significantly contributes to the existing literature on perceptions and intentions related to AI and smart products by concurrently exploring consumer preferences regarding both smart products and AI-powered products.

在人工智能("AI")在消费市场迅速发展之前,智能产品受到了营销人员和消费者的极大关注。鉴于近来人工智能技术受到越来越多的关注,本研究探讨了当产品被定义为 "智能 "与 "人工智能驱动 "时,消费者的偏好和意图。以往的文献对人工智能产品和智能产品进行了单独探讨,但对消费者同时对这两种产品的偏好却知之甚少。三项实证实验证明,消费者对标有 "智能 "的产品比标有 "人工智能驱动 "的产品更有偏好。这种偏好是由与人工智能相关的学习焦虑增强所促成的。研究结果为营销人员应用信息框架提供了启示,表明与 "AI-powered "标签相比,贴上 "smart "标签的产品可能会唤起消费者更多的行为偏好。此外,这项研究通过同时探讨消费者对智能产品和人工智能驱动产品的偏好,对现有关于人工智能和智能产品相关认知和意图的文献做出了重要贡献。
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引用次数: 0
Affective foundations in AI-human interactions: Insights from evolutionary continuity and interspecies communications 人工智能与人类互动的情感基础:从进化的连续性和种间交流中获得启示
IF 9 1区 心理学 Q1 PSYCHOLOGY, EXPERIMENTAL Pub Date : 2024-08-09 DOI: 10.1016/j.chb.2024.108406
Chong-Yi Liu, Bin Yin

The imminent arrival of Artificial General Intelligence (AGI) compels a reevaluation of AI-human interactions, particularly through affective communication. This research synthesizes insights from evolutionary biology, comparative psychology, and AI development, advocating for a paradigm shift beyond conventional human-like cognitive processes. It emphasizes the universal nature of affective pathways, as evidenced across various species. We introduce three affective interaction models — the Affective Threshold Model, the Dynamic Set-Point Model, and the Affective Schema Model — all of which stem from an in-depth analysis of interspecies communications. These models present a roadmap to craft AI interfaces attuned to human affective experiences, elucidating avenues of trust, intuition, and reciprocal recognition between machines and their human counterparts. By further crystallizing the concept of the “Large Affect Model”, we project a horizon where AI not only deciphers but also empathizes with human partners, paving the way for a revolutionary cooperative paradigm between AI and humanity.

人工通用智能(AGI)的即将到来迫使人们重新评估人工智能与人类的互动,尤其是通过情感交流进行的互动。这项研究综合了进化生物学、比较心理学和人工智能发展的见解,主张超越传统的类人认知过程,进行范式转换。它强调情感通路的普遍性,这在各种物种中都得到了证明。我们介绍了三种情感互动模型--情感阈值模型、动态集点模型和情感模式模型--它们都源于对物种间交流的深入分析。这些模型为制作与人类情感体验相适应的人工智能界面提供了路线图,阐明了机器与人类之间的信任、直觉和相互识别途径。通过将 "大情感模型 "的概念进一步具体化,我们预测了人工智能不仅能解读人类伙伴,还能与人类伙伴产生共鸣的前景,为人工智能与人类之间革命性的合作模式铺平了道路。
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引用次数: 0
Does using a green gaming system make people more environmentally friendly? 使用绿色游戏系统会让人们更环保吗?
IF 9 1区 心理学 Q1 PSYCHOLOGY, EXPERIMENTAL Pub Date : 2024-08-08 DOI: 10.1016/j.chb.2024.108392
Zhenglin Zhang, Penghuang Niu, Chenyan Li, Yingsong Feng

In spite of the common disadvantages, including user addiction and so on, the green online gaming system has a potential positive advantage to foster offline pro-environmental behavior through the special online experience. We developed a theoretical framework synthesizing motivation theory, flow theory, dual-system theory, and user engagement theory, aimed at exploring the mechanism between green gaming systems and actual pro-environmental behaviors. Based on the analysis of data from 364 participants utilizing Ant Forest across China, the results showed that motivations generated by using green online gaming systems indirectly promote pro-environmental behavior. The underlying psychological processes include the flow experience, social overload, and green engagement. Especially, user green engagement serves as a critical bridge linking virtual activities to real-world environmental behavior. Furthermore, perceived authenticity significantly facilitates the transition of online experiences into real-world pro-environmental behavior. This research not only advances the theoretical understanding of gamification and pro-environmental behavior but also provides practical references for promoting pro-environmental behavior effectively in managing green gaming systems.

尽管绿色在线游戏系统普遍存在用户沉迷等弊端,但其潜在的积极优势在于通过特殊的在线体验促进线下亲环境行为。我们建立了一个综合了动机理论、流动理论、双系统理论和用户参与理论的理论框架,旨在探索绿色游戏系统与实际亲环境行为之间的机制。基于对全国 364 名使用蚂蚁森林的参与者的数据分析,结果表明,使用绿色在线游戏系统产生的动机间接促进了亲环境行为。其潜在的心理过程包括流动体验、社会超载和绿色参与。其中,用户的绿色参与是连接虚拟活动与现实世界环保行为的重要桥梁。此外,感知到的真实性极大地促进了在线体验向现实世界环保行为的转变。这项研究不仅推进了对游戏化与亲环境行为的理论理解,还为在管理绿色游戏系统中有效促进亲环境行为提供了实践参考。
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引用次数: 0
Facial behaviour and first impressions in computer mediated communication 计算机辅助交流中的面部行为和第一印象
IF 9 1区 心理学 Q1 PSYCHOLOGY, EXPERIMENTAL Pub Date : 2024-08-06 DOI: 10.1016/j.chb.2024.108391
Jasmine Rollings, Eithne Kavanagh, Alisa Balabanova, Olivia Keane, Bridget M. Waller

Online video social interaction is now commonplace following rapid technological advances and the Covid-19 pandemic. Whether computer mediated communication (CMC) fundamentally changes nonverbal behaviour and social responses from others is unknown. Here, we conducted a repeated measures experimental study (N = 66) comparing three types of dyadic social interactions: in person, online video call (with self-view) and online video call (no self-view). Facial videos were analysed using automated facial movement tracking (based on the Facial Action Coding System: FACS). Independent raters made first impression judgements across all conditions (N = 198). Overall, people were more facially expressive in person compared to CMC, but there were significant individual differences across participants. Agreeableness was associated with a particular increase in expressivity in person compared to online, while extroversion was associated with greater expressivity in online video calls, but only when self-view was visible. Older adults were most impacted by CMC and showed the greatest reduction in facial expressivity online compared to in person. The first impressions of observers did not differ as a function of CMC. These results suggest that CMC does alter facial expressivity during social interaction, but that there is an important interplay with individual differences.

随着技术的飞速发展和 Covid-19 的流行,在线视频社交互动如今已司空见惯。计算机辅助交流(CMC)是否会从根本上改变他人的非语言行为和社会反应,目前还不得而知。在此,我们进行了一项重复测量实验研究(N = 66),比较了三种类型的二人社交互动:当面交流、在线视频通话(有自视角)和在线视频通话(无自视角)。面部视频使用自动面部动作跟踪(基于面部动作编码系统:FACS)进行分析。独立评分员在所有条件下(N = 198)进行第一印象判断。总体而言,与 CMC 相比,人们在面对面时面部表情更丰富,但参与者之间存在显著的个体差异。与在线相比,亲身体验时的表现力会明显增加,而在在线视频通话中,外向型的人表现力会更强,但只有当自我视图可见时才会如此。老年人受 CMC 的影响最大,与当面交流相比,他们在网上的面部表现力下降幅度最大。观察者的第一印象并不因 CMC 而异。这些结果表明,CMC 确实会改变社交互动中的面部表情,但与个体差异之间存在着重要的相互作用。
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引用次数: 0
Adaptive ubiquitous learning for server deployment and distributed offloading in UAV-enhanced IoV 用于无人机增强型物联网中服务器部署和分布式卸载的自适应泛在学习
IF 9 1区 心理学 Q1 PSYCHOLOGY, EXPERIMENTAL Pub Date : 2024-08-05 DOI: 10.1016/j.chb.2024.108393
Wen Wang , Wenhao Fei , Muhammad Bilal , Xiaolong Xu

Through creating an environment rich in computational and communication capabilities, ubiquitous computing gradually integrates it with human activities. Inspired by adaptive ubiquitous learning, various intelligent devices (e.g., roadside units and infrared sensors) deployed in the Internet of Vehicles (IoV) are expected to be critical to mitigating urban traffic congestion and enhancing travel safety. In addition, benefiting from the advantages of high mobility and real-time response, Unmanned Aerial Vehicles (UAVs) embody substantial prospects to assist IoV in efficiently and flexibly handling latency-sensitive, computation-intensive tasks. Nevertheless, due to time-varying demands and heterogeneous computing resources, it is challenging to provide effective service for mobile devices while guaranteeing high-quality data transmission. Therefore, a distributed service offloading system framework in UAV-enhanced IoV is designed. To minimize the service latency, a game theory-based distributed service offloading algorithm, named G-DSO, is proposed to realize adaptive ubiquitous learning for service request distribution. Finally, numerous experiments are implemented based on real-world service requirement datasets. Experimental results demonstrate that the proposed G-DSO approach improves the hit rate by 2.68% to 74.42% compared with four existing service offloading methods, verifying the effectiveness and good scalability of G-DSO.

泛在计算通过创造一个具有丰富计算和通信能力的环境,逐渐将其与人类活动结合起来。受自适应泛在学习的启发,部署在车联网(IoV)中的各种智能设备(如路边装置和红外传感器)有望成为缓解城市交通拥堵和提高出行安全的关键。此外,受益于高机动性和实时响应的优势,无人驾驶飞行器(UAV)在协助车联网高效、灵活地处理对延迟敏感的计算密集型任务方面具有广阔的前景。然而,由于需求的时变性和计算资源的异构性,如何在保证高质量数据传输的同时为移动设备提供有效服务是一项挑战。因此,本文设计了无人机增强型物联网中的分布式服务卸载系统框架。为了最小化服务延迟,提出了一种基于博弈论的分布式服务卸载算法(名为 G-DSO),以实现服务请求分配的自适应泛在学习。最后,基于真实世界的服务需求数据集进行了大量实验。实验结果表明,与现有的四种服务卸载方法相比,所提出的 G-DSO 方法提高了 2.68% 到 74.42% 的命中率,验证了 G-DSO 的有效性和良好的可扩展性。
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引用次数: 0
Body, emotions, and sexuality in the metaverse: A randomized control trial exploring the use of second life for an avatar-based intervention to support women with female orgasmic disorder 元宇宙中的身体、情感和性欲:一项随机对照试验,探索利用第二人生中的化身进行干预,为患有女性性高潮障碍的女性提供支持
IF 9 1区 心理学 Q1 PSYCHOLOGY, EXPERIMENTAL Pub Date : 2024-08-05 DOI: 10.1016/j.chb.2024.108390
Ariana Vila , Juan Ardoy-Cuadros , Rosa Romero-Moreno , Celia Nogales-Gonzalez , Andrew J. Ritchey , Maria Sansoni , Giuseppe Riva
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引用次数: 0
Ubiquitous computation in internet of vehicles for human-centric transport systems 车联网中的泛在计算,打造以人为本的交通系统
IF 9 1区 心理学 Q1 PSYCHOLOGY, EXPERIMENTAL Pub Date : 2024-08-05 DOI: 10.1016/j.chb.2024.108394
Inam Ullah , Farhad Ali , Habib Khan , Faheem Khan , Xiaoshan Bai

The Internet of Vehicles (IoV) has the potential to bring about a revolutionary transformation in transportation through its influence on human behavior and interactions between users and vehicles. However, interoperability challenges between retailer organizations and manufacturers present a barrier to decision-making processes and impact the human-centric nature of the IoV. Ethical dilemmas arise as a result of the IoV’s inability to prevent accidents, particularly in critical situations. This study aims to enhance the IoV’s effectiveness by carefully selecting and improving essential attributes from various data sources, including sensors, GPS, 5G or 6G communication networks, and real-time data provisioning. To achieve the aim of the proposed study, a Multi-criterion Decision-making (MCDM) approach is proposed, which allows for the analysis and selection of optimal choices while taking into account various quantitative and qualitative factors. Despite the challenges posed by complex models and ambiguous data, MCDM remains an indispensable technique for aligning transportation systems with current expectations. The CRITIC and TOPSIS MCDM-enabled methodologies are employed to analyze IoV architecture, prioritizing significant elements that impact system performance and identifying optimal solutions by considering complications from worst-case scenarios. The study will assist engineers, scientists, and organizations to develop smart IoV systems that will cater to human needs by improving mobility and inspiration among users.

车联网(IoV)通过影响人类行为以及用户与车辆之间的互动,有可能给交通带来革命性的变革。然而,零售商组织和制造商之间的互操作性挑战阻碍了决策过程,影响了 IoV 以人为本的本质。由于物联网无法预防事故,尤其是在危急情况下,因此出现了道德困境。本研究旨在通过从各种数据源(包括传感器、全球定位系统、5G 或 6G 通信网络以及实时数据提供)中精心挑选和改进基本属性,提高物联网的有效性。为实现拟议研究的目标,我们提出了一种多标准决策(MCDM)方法,该方法可在考虑各种定量和定性因素的同时,分析和选择最佳选择。尽管复杂的模型和模糊的数据带来了挑战,但 MCDM 仍是使交通系统符合当前期望的不可或缺的技术。本研究采用了 CRITIC 和 TOPSIS MCDM 方法来分析 IoV 架构,对影响系统性能的重要因素进行优先排序,并通过考虑最坏情况下的复杂性来确定最佳解决方案。这项研究将有助于工程师、科学家和组织开发智能物联网系统,通过提高用户的流动性和灵感来满足人类的需求。
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引用次数: 0
Automated or human: Which driver wins the race for the passengers’ trust? Examining passenger trust in human-driven and automated vehicles following a dangerous situation 自动驾驶还是人工驾驶:哪个驾驶员能赢得乘客的信任?考察危险情况发生后乘客对人工驾驶和自动驾驶车辆的信任度
IF 9 1区 心理学 Q1 PSYCHOLOGY, EXPERIMENTAL Pub Date : 2024-08-03 DOI: 10.1016/j.chb.2024.108387
Leonie Lohaus , Marcel Woide , Nicole Damm , Zeynep Demiral , Hannah Friedrich , Anna Petáková , Francesco Walker

Automated vehicles (AVs) provide numerous advantages over manually operated vehicles, but the extent of these benefits depends on whether we engage with AVs safely and efficiently. To achieve such interactions with AVs, an appropriate – or calibrated – level of trust in AVs especially during critical scenarios, is fundamental. The trust level also impacts individuals' decisions regarding the utilisation of AV technology. This study investigates trust calibration and factors that influence how trust develops in AVs compared to human drivers. Two groups of participants underwent a driving simulation, experiencing either a ride in a human-driven taxi or an AV, during which a dangerous situation occurred. Before, during and after the simulation, the passengers’ trust was measured.

Pre-simulation trust was higher in the human driver than in the AV, but this difference disappeared after the simulation. Noticeably, during the simulation trust did not differ between the groups. Instead, the critical situation significantly influenced trust: following the dangerous incident, trust levels in both conditions dropped but recovered until the simulation ended. Additionally, self-esteem, which has been associated with trust in the past, was investigated. However, no significant relationship between self-esteem and trust was found in this study. Overall, the findings indicate that the dangerous situation prompted heightened caution among participants. A process of trust calibration was initiated in which the participants’ trust was highly susceptible to the driving style of the driver/AV. Moreover, the comparable evolution of trust in the human-driven vehicle and the AV, sheds light on the dynamics underlying attitudes towards AVs.

与人工操作的车辆相比,自动驾驶车辆(AV)具有诸多优势,但这些优势的程度取决于我们是否能安全、高效地与自动驾驶车辆互动。要实现与自动驾驶汽车的这种互动,对自动驾驶汽车的适当或校准的信任度至关重要,尤其是在关键场景中。信任度也会影响个人对使用自动驾驶汽车技术的决策。与人类驾驶员相比,本研究调查了信任校准以及影响对自动驾驶汽车信任度发展的因素。两组参与者进行了模拟驾驶,体验了乘坐人类驾驶的出租车或自动驾驶汽车,期间发生了危险情况。在模拟驾驶之前、期间和之后,对乘客的信任度进行了测量。模拟驾驶之前,乘客对人类驾驶员的信任度高于对自动驾驶汽车的信任度,但在模拟驾驶之后,这种差异消失了。值得注意的是,在模拟过程中,两组之间的信任度并无差异。相反,危急情况对信任度产生了重大影响:危险事件发生后,两种情况下的信任度都有所下降,但直到模拟结束后又有所恢复。此外,我们还对自尊心进行了调查,自尊心在过去一直与信任有关。然而,本研究并未发现自尊与信任之间存在明显关系。总之,研究结果表明,危险的情境促使参与者更加谨慎。在这一过程中,参与者的信任极易受到驾驶员/自动驾驶汽车驾驶风格的影响。此外,对人类驾驶车辆和自动驾驶汽车信任度的可比演变,揭示了人们对自动驾驶汽车态度的动态变化。
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引用次数: 0
Storifying instructional videos on online credibility evaluation: Examining engagement and learning 将在线可信度评估教学视频故事化:检查参与和学习情况
IF 9 1区 心理学 Q1 PSYCHOLOGY, EXPERIMENTAL Pub Date : 2024-08-02 DOI: 10.1016/j.chb.2024.108385
Riikka Anttonen , Kristian Kiili , Eija Räikkönen , Carita Kiili

This study used video-based instruction to promote adolescents' online credibility evaluation skills and to examine whether storification of instructional videos can maintain students' situational interest and positive activating epistemic emotions during a four-lesson intervention better than non-storified instructional videos. The study also investigated whether storified instruction can enhance students' learning of online credibility evaluation skills better than non-storified instruction. The learning content of the videos was equivalent, differing only in terms of storification. Students participated in either a non-storified (n = 135) or storified (n = 115) video-based instruction (4 x 45-min lesson). In each of the first three lessons, students watched an instructional video explaining one credibility evaluation strategy. In the fourth lesson, the video introduced a case requiring students to apply the taught strategies. After watching the video, students' situational interest and positive activating epistemic emotions (i.e., curiosity and excitement) were measured. Then, students practiced the taught strategies with learning tasks. Students' credibility evaluation skills were measured before and after the intervention with an online credibility evaluation task. The latent growth curve model showed that non-storified and storified videos similarly maintained students' situational interest. No decline was observed. However, a small decline in positive activating epistemic emotions was observed in both instructional conditions. Students' credibility evaluation skills improved equally across instructions. The results underline that professionally produced videos following several multimedia design principles can trigger and maintain situational interest and enhance students’ online credibility evaluation skills without the need to incorporate additional storified elements.

本研究利用视频教学促进青少年网络可信度评价技能的提高,并考察教学视频的故事化是否能比非故事化教学视频更好地在四节课的干预过程中保持学生的情境兴趣和积极激活的认识情绪。研究还探讨了故事化教学能否比非故事化教学更好地促进学生对在线可信度评估技能的学习。视频的学习内容是相同的,只是在故事化方面有所不同。学生们参加了非故事化(= 135)或故事化(= 115)视频教学(4 x 45 分钟课程)。在前三节课中,学生们分别观看了讲解一种信誉评价策略的教学视频。在第四课中,视频引入了一个案例,要求学生应用所学策略。观看视频后,对学生的情境兴趣和积极的激活性认识情绪(即好奇心和兴奋)进行了测量。然后,学生通过学习任务来练习所教授的策略。在干预前后,通过在线可信度评估任务测量了学生的可信度评估技能。潜增长曲线模型显示,非存储化视频和存储化视频同样能保持学生的情境兴趣。没有观察到任何下降。不过,在两种教学条件下,都观察到了积极的激活性认识情绪的小幅下降。不同教学条件下,学生的可信度评估能力得到了同样的提高。研究结果表明,遵循一些多媒体设计原则制作的专业视频可以激发和维持学生的情境兴趣,并提高他们的在线可信度评估技能,而无需加入额外的故事化元素。
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引用次数: 0
Cognitive ease at a cost: LLMs reduce mental effort but compromise depth in student scientific inquiry 认知轻松是有代价的:法律硕士减少了学生的脑力劳动,但影响了学生科学探究的深度
IF 9 1区 心理学 Q1 PSYCHOLOGY, EXPERIMENTAL Pub Date : 2024-07-30 DOI: 10.1016/j.chb.2024.108386
Matthias Stadler , Maria Bannert , Michael Sailer

This study explores the cognitive load and learning outcomes associated with using large language models (LLMs) versus traditional search engines for information gathering during learning. A total of 91 university students were randomly assigned to either use ChatGPT3.5 or Google to research the socio-scientific issue of nanoparticles in sunscreen to derive valid recommendations and justifications. The study aimed to investigate potential differences in cognitive load, as well as the quality and homogeneity of the students' recommendations and justifications. Results indicated that students using LLMs experienced significantly lower cognitive load. However, despite this reduction, these students demonstrated lower-quality reasoning and argumentation in their final recommendations compared to those who used traditional search engines. Further, the homogeneity of the recommendations and justifications did not differ significantly between the two groups, suggesting that LLMs did not restrict the diversity of students’ perspectives. These findings highlight the nuanced implications of digital tools on learning, suggesting that while LLMs can decrease the cognitive burden associated with information gathering during a learning task, they may not promote deeper engagement with content necessary for high-quality learning per se.

本研究探讨了在学习过程中使用大型语言模型(LLM)和传统搜索引擎收集信息的认知负荷和学习效果。共有 91 名大学生被随机分配使用 ChatGPT3.5 或 Google 研究防晒霜中的纳米粒子这一社会科学问题,以得出有效的建议和理由。研究旨在调查认知负荷的潜在差异,以及学生建议和理由的质量和同质性。结果表明,使用 LLM 的学生的认知负荷明显较低。然而,尽管认知负荷降低了,与使用传统搜索引擎的学生相比,这些学生在最终推荐中表现出的推理和论证质量却较低。此外,两组学生的建议和理由的同质性没有明显差异,这表明 LLMs 并没有限制学生观点的多样性。这些发现凸显了数字工具对学习的细微影响,表明尽管 LLMs 可以减轻学习任务中与信息收集相关的认知负担,但它们可能不会促进学生更深入地参与高质量学习本身所必需的内容。
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引用次数: 0
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Computers in Human Behavior
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