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After opening the black box: Meta-dehumanization matters in algorithm recommendation aversion 打开黑盒之后:算法推荐厌恶中的元非人化问题
IF 9 1区 心理学 Q1 PSYCHOLOGY, EXPERIMENTAL Pub Date : 2024-08-15 DOI: 10.1016/j.chb.2024.108411
Gewei Chen, Jianning Dang, Li Liu

Perceptions of algorithms as opaque, commonly referred to as the black box problem, can make people reluctant to accept a recommendation from an algorithm rather than a human. Interventions that enhance people's subjective understanding of algorithms have been shown to reduce this aversion. However, across four preregistered studies (N = 960), we found that in the online shopping context, after explaining the algorithm recommendation process (versus human recommendation), users felt dehumanized and thus averse to algorithms (Study 1). This effect persisted, regardless of the type of algorithm (i.e., conventional algorithms or large language models; Study 2) or recommended product (i.e., search or experience products; Study 3). Notably, considering large language models (versus conventional algorithms) as the recommendation agent (Study 2) and framing algorithm recommendation as consumer-serving (versus website-serving; Study 4) mitigated algorithm aversion caused by meta-dehumanization. Our findings contribute to ongoing discussions on algorithm transparency, enrich the literature on human–algorithm interaction, and provide practical insights for encouraging algorithm adoption.

人们认为算法是不透明的,这通常被称为黑箱问题,这会让人们不愿意接受算法而非人类的推荐。有研究表明,加强人们对算法的主观理解的干预措施可以减少这种厌恶感。然而,在四项预先登记的研究中(N = 960),我们发现,在网上购物的情况下,在解释了算法推荐过程(相对于人工推荐)之后,用户感觉到了非人化,从而对算法产生了厌恶(研究 1)。无论算法的类型(即传统算法或大型语言模型;研究 2)或推荐的产品(即搜索产品或体验产品;研究 3)如何,这种影响都持续存在。值得注意的是,将大型语言模型(相对于传统算法)视为推荐代理(研究 2)以及将算法推荐视为为消费者服务(相对于为网站服务;研究 4)减轻了元非人化引起的算法厌恶。我们的研究结果有助于当前关于算法透明度的讨论,丰富了关于人与算法互动的文献,并为鼓励算法的采用提供了实用的见解。
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引用次数: 0
Biased search engine autosuggestions against females and immigrants can lead to hiring discrimination: An experimental investigation 搜索引擎对女性和移民的偏见性自动建议会导致招聘歧视:实验调查
IF 9 1区 心理学 Q1 PSYCHOLOGY, EXPERIMENTAL Pub Date : 2024-08-15 DOI: 10.1016/j.chb.2024.108408
Cong Lin , Wang Liao , Na Ta

This article addresses the effects of biased search engine autosuggestions on hiring discrimination against females and immigrants. In two pre-registered experiments (N1 = 266, N2 = 263), we exposed the participants to biased autosuggestions against these two groups in certain occupations (female lapidaries in Study 1 and immigrant rideshare drivers in Study 2) and measured the hiring preference. We found the biased autosuggestions affected the hiring preference, contingent on stereotypical beliefs of the respective groups: When the group was perceived less warm (e.g., females less warm than males), the biased autosuggestions increased users’ hiring discrimination against the group. In contrast, when the group was perceived warmer (e.g., immigrants warmer than non-immigrant citizens), the biased autosuggestions triggered a reactance response, reducing their hiring discrimination.

本文探讨了有偏见的搜索引擎自动建议对女性和移民雇佣歧视的影响。在两个预先登记的实验中(N1 = 266,N2 = 263),我们向参与者暴露了针对这两个群体某些职业的有偏见的自动建议(研究 1 中为女性青石板工,研究 2 中为移民共享单车司机),并测量了雇用偏好。我们发现,有偏见的自动建议会影响雇用偏好,这取决于对相应群体的刻板印象:当认为该群体不那么热情时(例如,女性比男性不那么热情),有偏见的自动建议会增加用户对该群体的雇佣歧视。与此相反,当用户认为该群体更温暖时(例如,移民比非移民公民更温暖),有偏见的自动建议会引发反应,减少用户的雇佣歧视。
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引用次数: 0
To err is human: Bias salience can help overcome resistance to medical AI 人非圣贤孰能无过:偏见突出有助于克服对医疗人工智能的抵触情绪
IF 9 1区 心理学 Q1 PSYCHOLOGY, EXPERIMENTAL Pub Date : 2024-08-14 DOI: 10.1016/j.chb.2024.108402
Mathew S. Isaac , Rebecca Jen-Hui Wang , Lucy E. Napper , Jessecae K. Marsh

Prior research has shown that many individuals exhibit an aversion to algorithms and are resistant to the use of artificial intelligence (AI) in healthcare. In the present research, we show that an intervention that increases the salience of bias in decision making—either in general or specifically with respect to gender or age—makes individuals relatively more receptive to medical AI. This increased receptiveness to AI occurs because bias is perceived to be a fundamentally human shortcoming. As such, when the prospect of bias is made salient, perceptions of AI integrity—defined as the perceived fairness and trustworthiness of an AI agent relative to a human counterpart—are enhanced.

先前的研究表明,许多人对算法表现出反感,并抵制在医疗保健中使用人工智能(AI)。在本研究中,我们发现,如果干预措施能增加决策中偏见的显著性--无论是总体上的还是具体到性别或年龄上的--就会使人们相对更容易接受医疗人工智能。这种对人工智能接受度的提高是因为偏见被认为是人类的根本缺陷。因此,当偏见的前景变得突出时,人们对人工智能完整性的感知就会增强,这种完整性是指人工智能代理相对于人类代理的公平性和可信度。
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引用次数: 0
Influence of appearance and motion interaction on emotional state attribution to objects: The example of hugging shimeji mushrooms 外观与动作的交互作用对物体情感状态归因的影响:以拥抱姬松茸为例
IF 9 1区 心理学 Q1 PSYCHOLOGY, EXPERIMENTAL Pub Date : 2024-08-13 DOI: 10.1016/j.chb.2024.108383
Taku Imaizumi , Kohske Takahashi , Kazuhiro Ueda

Feeling that a non-human object has emotions (hereinafter referred to as emotional state attribution) is generally known as animacy perception. Previous studies have considered appearance and motion separately as factors that evoke emotional state attribution. Then, if both the degree of human likeness in shape and the presence or absence of motion are considered simultaneously, is there a possibility of strong emotional state attribution even for objects that are not human-like in terms of shape? In this study, we experimentally investigated the influence of human likeness in shape and movements evoking social relations on emotional state attribution, including their interaction, using three types of objects (human figure, shimeji mushroom, and match) that were assumed to differ from humans in terms of shape. We conducted three experiments. In Experiment 1, although the human figure was rated as more human-like than the shimeji mushroom in terms of shape, emotions were attributed more strongly to the shimeji mushroom than to the human figure when accompanied by movements that evoked social relationships. In Experiment 2, a follow-up to Experiment 1 was conducted by eliminating the influence of three-dimensionality, and similar results to Experiment 1 were obtained. In Experiment 3, the influence of face parts was examined, and emotions were attributed more strongly when motion was given to an object without face parts. The results suggest that people may attribute emotions more strongly to faceless objects that resemble humans only to a certain extent in shape when they show movements that evoke social relations.

感觉非人类物体具有情感(以下简称情感状态归因)一般被称为灵性感知。以往的研究将外观和运动分别视为唤起情感状态归因的因素。那么,如果同时考虑形状上与人相似的程度和运动的有无,那么即使形状上不像人的物体是否也有可能产生强烈的情感状态归因呢?在本研究中,我们使用了三种假定在形状上与人类不同的物体(人形、蘑菇和火柴),通过实验研究了形状上的人类相似度和唤起社会关系的动作对情绪状态归因的影响,包括它们之间的相互作用。我们进行了三次实验。在实验 1 中,虽然就形状而言,人形比蘑菇更像人,但当蘑菇伴有能唤起社会关系的动作时,人们对蘑菇的情感归因比对人形的情感归因更强烈。实验 2 是实验 1 的后续实验,排除了立体感的影响,结果与实验 1 相似。在实验 3 中,我们研究了脸部的影响,结果表明,当一个没有脸部的物体被赋予动作时,人们会更强烈地将情感归因于该物体。实验结果表明,当无脸部物体表现出能唤起社会关系的动作时,人们可能会对无脸部物体产生更强烈的情感。
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引用次数: 0
Patterns of parent media use: The influence of parent media use profiles on parental mediation, technoference, and problematic media use 父母使用媒体的模式:父母使用媒体的情况对父母调解、技术偏好和问题媒体使用的影响
IF 9 1区 心理学 Q1 PSYCHOLOGY, EXPERIMENTAL Pub Date : 2024-08-13 DOI: 10.1016/j.chb.2024.108410
Hailey G. Holmgren , McCall A. Booth , Sarah Ashby , Sarah M. Coyne , Brandon N. Clifford , Emilie Davis

Mothers play an important role in setting the overall media culture within the home. Research suggests that children model parental behavior in many ways, including in media use habits. The current study explores profiles or patterns of maternal media use and associations between these patterns and parenting behaviors surrounding media use and parent and child problematic media use two years later. In our sample of 268 mothers of young children in a large Mountain West city, latent profile analysis was utilized, and four distinct profiles of media users were identified. Results suggest that mothers in a low media use profile set limits around their child's media use and report low levels of both technoference and parent problematic media use. Conversely, mothers in a higher social use profile exhibit high levels of parent and child problematic media use compared to other profiles. We encourage mothers to be mindful users of media, remembering that their media use behaviors can impact the overall media use climate in the home.

母亲在建立家庭整体媒体文化方面发挥着重要作用。研究表明,孩子会在很多方面模仿父母的行为,包括媒体使用习惯。本研究探讨了母亲使用媒体的概况或模式,以及这些模式与父母围绕媒体使用的行为之间的关联,以及两年后父母和子女使用媒体的问题。我们在一个西部山区大城市的 268 位幼儿母亲样本中,采用了潜特征分析法,确定了四种不同的媒体使用者特征。结果表明,媒体使用率较低的母亲会对孩子的媒体使用设置限制,并报告技术偏好和家长问题媒体使用水平较低。相反,与其他类型的母亲相比,社交使用类型较高的母亲则表现出较高的父母和子女问题媒体使用水平。我们鼓励母亲们做一个有心的媒体使用者,记住她们的媒体使用行为会影响家庭的整体媒体使用氛围。
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引用次数: 0
A genetically informed study of digital screen time, video game play, and impulsivity in established adulthood 从基因角度研究成年后的数字屏幕时间、电子游戏和冲动行为
IF 9 1区 心理学 Q1 PSYCHOLOGY, EXPERIMENTAL Pub Date : 2024-08-13 DOI: 10.1016/j.chb.2024.108401
Anqing Zheng , Shandell Pahlen , Tina T. Vo , Fady Lawrence , Faredun Dungore , Emery Lor , Nicholas D. Bowman , Robin P. Corley , Naomi P. Friedman , Sally J. Wadsworth , Chandra A. Reynolds

High levels of digital screen time are associated with heightened impulsivity, though the assumption that this relationship is causal has seldom been rigorously examined. Moreover, the nature of this association may vary across life stages. Adults in established adulthood (ages 30–45) often face increased career and family commitments, which may impact leisure activities and the relationship between screen time and impulsivity. This study examined the association between digital screen time, video game play, and facets of impulsivity (i.e., perseverance, premeditation, and urgency) in adults in established adulthood using a multi-method approach, including a genetically-informed co-twin design. By comparing within-twin pair differences in screen time and impulsivity, the co-twin approach controls for genetic and environmental confounding, providing a quasi-experimental design. The sample included 1289 participants (Mage = 33.46, %Female = 52.75%, Ntwins = 704) from the Colorado Adoption/Twin Study of Lifespan behavioral development and cognitive aging (CATSLife). After controlling for adolescent impulsivity, phenotypic analysis found that digital screen time was positively associated with higher levels of urgency and lack of perseverance. Co-twin control analysis showed that the association between digital screen time and urgency persisted within twin pairs, suggesting that shared familial and genetic factors may not fully explain the relationship. Video game play did not show consistent associations with impulsivity. These findings suggest that the immediacy and rapid succession of stimuli in digital screen engagement could be associated with impulsive tendencies in established adulthood, independent of video game play. The study underscores the need for nuanced examination to understand the interplay between digital engagement and impulsivity in this unique life stage.

高水平的数字屏幕时间与冲动性的增强有关,尽管这种关系是因果关系的假设很少得到严格研究。此外,这种关联的性质在不同的人生阶段可能会有所不同。处于成熟期(30-45 岁)的成年人往往面临更多的事业和家庭责任,这可能会影响休闲活动以及屏幕时间与冲动性之间的关系。本研究采用多种方法,包括遗传信息共同双生子设计,研究了成年期成年人的数字屏幕时间、电子游戏与冲动性的各个方面(即毅力、预谋和紧迫性)之间的关系。通过比较双生子内屏幕时间和冲动性的差异,共双生子方法控制了遗传和环境干扰,提供了一种准实验设计。样本包括科罗拉多领养/双生子寿命行为发展和认知老化研究(CATSLife)的 1289 名参与者(年龄 = 33.46,女性比例 = 52.75%,Ntwins = 704)。在对青少年的冲动性进行控制后,表型分析发现数字屏幕时间与较高的紧迫性和缺乏毅力呈正相关。同卵双生子对照分析表明,数字屏幕时间与紧迫感之间的关联在双生子对中持续存在,这表明共同的家族和遗传因素可能无法完全解释这种关系。玩电子游戏与冲动并没有一致的关联。这些研究结果表明,数字屏幕刺激的即时性和快速连续性可能与成年后的冲动倾向有关,而与电子游戏无关。这项研究强调,有必要进行细致入微的研究,以了解在这个独特的人生阶段,数字参与与冲动之间的相互作用。
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引用次数: 0
How does engagement on social media reinforce life aesthetic literacy? The role of interpersonal and intrapersonal influences 参与社交媒体如何加强生活美学素养?人际和人内影响因素的作用
IF 9 1区 心理学 Q1 PSYCHOLOGY, EXPERIMENTAL Pub Date : 2024-08-12 DOI: 10.1016/j.chb.2024.108409
Ling-Yen Pan , Crystal T. Lee

With the proliferation of social media, researchers have begun exploring novel forms of literacy. One emerging concept is life aesthetic literacy (LAL), or the capacity to interpret and assign meaning to artistic and creative content perceptively. This study explores the impact of LAL on social media platforms. To do so, it draws on probability-proportional-to-size sampling in the Taiwan Communication Survey to investigate 1,776 social media–savvy adults and adopts structural equation modeling, path analysis, latent class analysis, and multi-group analysis to validate the proposed models. The findings show that increased exposure to and involvement with artistic material on social media platforms positively influence LAL. Furthermore, enhanced LAL extends to improved perceived self-expansion and self-concept clarity. These findings provide empirical evidence that social media use has a multifaceted impact on contemporary literacy and self-perception. The findings provide practical guidelines for platforms to cultivate LAL through tailored content and engagement strategies.

随着社交媒体的普及,研究人员开始探索新形式的素养。其中一个新兴概念是生活美学素养(LAL),即对艺术和创意内容进行感性解读并赋予其意义的能力。本研究探讨了 LAL 对社交媒体平台的影响。为此,研究利用台湾通讯调查中的概率-比例-规模抽样,调查了 1,776 名精通社交媒体的成年人,并采用结构方程模型、路径分析、潜类分析和多组分析来验证所提出的模型。研究结果表明,在社交媒体平台上更多地接触和参与艺术材料会对 LAL 产生积极影响。此外,LAL 的增强还能促进自我扩展感知和自我概念清晰度的提高。这些发现提供了实证证据,证明社交媒体的使用对当代素养和自我认知有着多方面的影响。研究结果为平台通过定制内容和参与策略培养 LAL 提供了实用指南。
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引用次数: 0
A systematic review of digital transformation technologies in museum exhibition 博物馆展览数字化转型技术系统回顾
IF 9 1区 心理学 Q1 PSYCHOLOGY, EXPERIMENTAL Pub Date : 2024-08-10 DOI: 10.1016/j.chb.2024.108407
Jingjing Li , Xiaoyang Zheng , Ikumu Watanabe , Yoichi Ochiai

Museum exhibitions, both temporary and permanent, form an essential link between a society and its cultural, historical, and artistic heritage sites. Curating artifacts and thematic displays in museum exhibitions can promote dialogue, foster cultural appreciation, and contribute to heritage preservation. The traditional way of holding museum exhibitions, heavily reliant on the expertise of designers and curatorial staff, makes them a labor-intensive process, from conceptualization to visitor engagement analysis. This review systematically compiles and examines how the application of digital transformation technologies (DTTs) has revolutionized museum exhibitions and augmented their future potential. DTTs such as artificial intelligence, immersive technologies, additive manufacturing, the Internet of Things, and cloud computing can help create engaging designs, improve accessibility and inclusivity, enhance educational potential, and allow for sophisticated visitor experience data collection and analyses, improving exhibit management. However, despite multiple specialized studies on DTTs and their roles in museum exhibitions, the connections between technology and application scenarios remain underexplored. By addressing this gap, this study is expected to inform and inspire practitioners in the museum and heritage sectors and present new research avenues for scholars.

博物馆展览,无论是临时性的还是永久性的,都是社会与其文化、历史和艺术遗产地之 间的重要纽带。在博物馆展览中策划文物和专题陈列可以促进对话,提高文化鉴赏力,并有助于遗产保护。博物馆举办展览的传统方式严重依赖设计人员和策展人员的专业知识,使得展览从概念设计到观众参与分析都是一个劳动密集型的过程。本综述系统地梳理和研究了数字化转型技术(DTTs)的应用是如何彻底改变博物馆展览并增强其未来潜力的。人工智能、沉浸式技术、增材制造、物联网和云计算等 DTTs 可以帮助创建引人入胜的设计,提高可访问性和包容性,增强教育潜力,并允许进行复杂的参观者体验数据收集和分析,从而改善展览管理。然而,尽管对 DTT 及其在博物馆展览中的作用进行了多项专门研究,但技术与应用场景之间的联系仍未得到充分探索。通过填补这一空白,本研究有望为博物馆和遗产领域的从业人员提供信息和启发,并为学者们提供新的研究途径。
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引用次数: 0
Evaluating the interactions of Medical Doctors with chatbots based on large language models: Insights from a nationwide study in the Greek healthcare sector using ChatGPT 基于大型语言模型评估医生与聊天机器人的互动:使用 ChatGPT 对希腊医疗保健行业进行全国性研究的启示
IF 9 1区 心理学 Q1 PSYCHOLOGY, EXPERIMENTAL Pub Date : 2024-08-10 DOI: 10.1016/j.chb.2024.108404
Loukas Triantafyllopoulos , Georgios Feretzakis , Lazaros Tzelves , Aikaterini Sakagianni , Vassilios S. Verykios , Dimitris Kalles

In this AI-focused era, researchers are delving into AI applications in healthcare, with ChatGPT being a primary focus. This Greek study involved 182 doctors from various regions, utilizing a custom web application connected to ChatGPT 4.0. Doctors from diverse departments and experience levels engaged with ChatGPT, which provided tailored responses. Over a month, data was collected using a form with a 1-to-5 rating scale. The results showed varying satisfaction levels across four criteria: clarity, response time, accuracy, and overall satisfaction. ChatGPT's response speed received high ratings (3.85/5.0), whereas clarity of information was moderately rated (3.43/5.0). A significant observation was the correlation between a doctor's experience and their satisfaction with ChatGPT. More experienced doctors (over 21 years) reported lower satisfaction (2.80–3.74/5.0) compared to their less experienced counterparts (3.43–4.20/5.0). At the medical field level, Internal Medicine showed higher satisfaction in evaluation criteria (ranging from 3.56 to 3.88), compared to other fields, while Psychiatry scored higher overall, with ratings from 3.63 to 5.00. The study also compared two departments: Urology and Internal Medicine, with the latter being more satisfied with the accuracy, and clarity of provided information, response time, and overall compared to Urology. These findings illuminate the specific needs of the health sector and highlight both the potential and areas for improvement in ChatGPT's provision of specialized medical information. Despite current limitations, ChatGPT, in its present version, offers a valuable resource to the medical community, signaling further advancements and potential integration into healthcare practices.

在这个以人工智能为重点的时代,研究人员正在深入研究人工智能在医疗保健领域的应用,而 ChatGPT 则是其中的一个重点。这项希腊研究涉及来自不同地区的 182 名医生,使用的是与 ChatGPT 4.0 连接的定制网络应用程序。来自不同科室、具有不同经验水平的医生参与了 ChatGPT,ChatGPT 提供了量身定制的回复。在一个多月的时间里,我们使用 1-5 级评分表收集了数据。结果显示,医生对清晰度、响应时间、准确性和总体满意度这四项标准的满意度各不相同。ChatGPT 的响应速度获得了较高的评分(3.85/5.0),而信息清晰度则获得了中等评分(3.43/5.0)。一个重要的观察结果是医生的经验与他们对 ChatGPT 的满意度之间的相关性。经验丰富的医生(21 年以上)的满意度(2.80-3.74/5.0)低于经验不足的医生(3.43-4.20/5.0)。在医学领域层面,与其他领域相比,内科在评价标准方面的满意度较高(从 3.56 到 3.88 不等),而精神病学的总体评分较高,从 3.63 到 5.00 不等。研究还对两个科室进行了比较:与泌尿科相比,内科对所提供信息的准确性和清晰度、响应时间和整体满意度更高。这些研究结果阐明了卫生部门的特殊需求,并强调了 ChatGPT 在提供专业医疗信息方面的潜力和需要改进的地方。尽管目前还存在一些局限性,但 ChatGPT 目前的版本为医疗界提供了宝贵的资源,预示着它将进一步发展并有可能融入医疗实践。
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引用次数: 0
Too much light blinds: The transparency-resistance paradox in algorithmic management 太多的光线会使人盲目:算法管理中的透明度-阻力悖论
IF 9 1区 心理学 Q1 PSYCHOLOGY, EXPERIMENTAL Pub Date : 2024-08-10 DOI: 10.1016/j.chb.2024.108403
Peng Hu , Yu Zeng , Dong Wang , Han Teng

Gig platforms increasingly harness AI algorithms to manage workers, offering notable efficiency and scalability benefits. However, the rise of worker resistance, such as manipulating algorithms with fake data, poses challenges to these benefits. These algorithms are often perceived as ''black boxes'', leading to issues around transparency. This research thus explores the impact of algorithmic transparency on worker resistance. Using a longitudinal design, we uncovered a paradox: Initially, greater transparency correlates with enhanced fairness perception and reduced resistance. However, beyond a certain threshold, further transparency starts to backfire, leading to decreased fairness perception and amplified resistance. This paradox challenges the prevailing notion that more transparency always leads to positive outcomes. Moreover, we examined the role of human managers, showing that their empathetic support and caring can mitigate worker resistance when transparency fails to foster fairness. This highlights the power of human touch in the algorithm-driven workplace. Overall, these insights suggest a hybrid management model, wherein the cold efficiency of algorithmic managers is complemented by the warm empathy of human managers, offering a blueprint for more productive and harmonious human-machine interactions in the gig economy.

Gig 平台越来越多地利用人工智能算法来管理工人,从而带来显著的效率和可扩展性优势。然而,工人抵制情绪的高涨,如利用虚假数据操纵算法,给这些优势带来了挑战。这些算法往往被视为 "黑盒子",导致透明度问题。因此,本研究探讨了算法透明度对工人抵制的影响。通过纵向设计,我们发现了一个悖论:最初,透明度越高,公平感越强,抵制情绪越低。然而,超过一定阈值后,进一步的透明度开始适得其反,导致公平感下降和抵制情绪增强。这一悖论对 "透明度越高,结果越好 "的普遍观点提出了挑战。此外,我们还研究了人性化管理者的作用,结果表明,当透明度无法促进公平性时,他们感同身受的支持和关怀可以减轻工人的抵触情绪。这凸显了在算法驱动的工作场所中人情味的力量。总之,这些见解提出了一种混合管理模式,即算法管理者的冷酷效率与人类管理者的温暖同理心相辅相成,为在 "打工经济 "中实现更富有成效、更和谐的人机互动提供了蓝图。
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引用次数: 0
期刊
Computers in Human Behavior
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