Technovation最新文献

英文中文

Value creation and retention through re-servitization: Product service system for prescription medication dispensing in homecare

IF 11.1 1区管理学 Q1 ENGINEERING, INDUSTRIAL

Technovation

Pub Date : 2025-02-01 DOI: 10.1016/j.technovation.2024.103162

Vesa Tiitola , Jouni Lyly-Yrjänäinen , Mika Apell , Mikko Rönkkö , Jan Holmström

Product-service systems (PSS) typically assume that users determine the value of the service and take responsibility for deciding when to start and discontinue use. However, without visibility to organizational value such as fleet-level operational gains, PSS users are ill-equipped to make such decisions. In this study, we examine a PSS for dispensing prescription medication to memory-impaired homecare clients of a municipal healthcare organization. Robot dispensers provided by a PSS operator automate medication adherence duties, streamlining workflows and reducing nursing staff needed during morning peaks. However, neither the memory-impaired client nor the homecare provider have visibility to the service's value. Collaborating with the operator and the healthcare organization, we discovered that the main problem was the value that was lost when the dispenser was deployed and redeployed too late. As a solution design, we propose detection of lost value opportunity and dynamic capture of the available value using smart and connected product technology for the robotic dispenser and its simpler precursor alternative. With these changes, the PSS operator can continuously re-servitize, i.e. use the PSS to actively guide the deployment and redeploy the robotic dispensers for improved value impact. Our contribution to the innovation management is highlighting the role of re-servitization in unlocking the potential operational value of a PSS in dynamic environments, such as healthcare.

{"title":"Value creation and retention through re-servitization: Product service system for prescription medication dispensing in homecare","authors":"Vesa Tiitola , Jouni Lyly-Yrjänäinen , Mika Apell , Mikko Rönkkö , Jan Holmström","doi":"10.1016/j.technovation.2024.103162","DOIUrl":"10.1016/j.technovation.2024.103162","url":null,"abstract":"<div><div>Product-service systems (PSS) typically assume that users determine the value of the service and take responsibility for deciding when to start and discontinue use. However, without visibility to organizational value such as fleet-level operational gains, PSS users are ill-equipped to make such decisions. In this study, we examine a PSS for dispensing prescription medication to memory-impaired homecare clients of a municipal healthcare organization. Robot dispensers provided by a PSS operator automate medication adherence duties, streamlining workflows and reducing nursing staff needed during morning peaks. However, neither the memory-impaired client nor the homecare provider have visibility to the service's value. Collaborating with the operator and the healthcare organization, we discovered that the main problem was the value that was lost when the dispenser was deployed and redeployed too late. As a solution design, we propose detection of lost value opportunity and dynamic capture of the available value using smart and connected product technology for the robotic dispenser and its simpler precursor alternative. With these changes, the PSS operator can continuously re-servitize, i.e. use the PSS to actively guide the deployment and redeploy the robotic dispensers for improved value impact. Our contribution to the innovation management is highlighting the role of re-servitization in unlocking the potential operational value of a PSS in dynamic environments, such as healthcare.</div></div>","PeriodicalId":49444,"journal":{"name":"Technovation","volume":"140 ","pages":"Article 103162"},"PeriodicalIF":11.1,"publicationDate":"2025-02-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143164422","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Identifying the role of contracts in driving value cocreation between the internet of things platform and smart product manufacturer

IF 11.1 1区管理学 Q1 ENGINEERING, INDUSTRIAL

Technovation

Pub Date : 2025-02-01 DOI: 10.1016/j.technovation.2024.103157

Xiufeng Li , Lei Li , Shaojun Ma

In recent years, various digital Business-to-Business (B2B) platforms have been accelerating the promotion of digital transformation in manufacturing. Consider a supply chain setting where an online B2B platform offers Internet of Things (IoT) service and selling channels to a manufacturer, this paper examines digital innovation investments and service pricing decisions under two common contracts: sell-on and sell-to contracts. Firstly, we have identified the impact of demand spillover from IoT platform services and IoT technology on manufacturer innovation and product line decisions. We found that under significant demand spillover, the manufacturer will exclusively produce smart products and discontinue the production of traditional products. Secondly, we find that under sell-on contracts, the innovation investments of the platform and manufacturer are always substitutable as the platform commission rate increases. Also, both the manufacturer and the IoT platform tend to increase innovation provision when using sell-on contracts compared to sell-to contracts. Finally, our results illustrate that the profitability of the IoT platform and the manufacturer is contingent upon the type of contract in place, with the IoT platform being more profitable under sell-to contracts when demand spillovers are small. Our research findings offer a valuable reference point for developing IoT platforms and insights into innovation and pricing decisions for smart device manufacturers in the digital transformation of manufacturing.

{"title":"Identifying the role of contracts in driving value cocreation between the internet of things platform and smart product manufacturer","authors":"Xiufeng Li , Lei Li , Shaojun Ma","doi":"10.1016/j.technovation.2024.103157","DOIUrl":"10.1016/j.technovation.2024.103157","url":null,"abstract":"<div><div>In recent years, various digital Business-to-Business (B2B) platforms have been accelerating the promotion of digital transformation in manufacturing. Consider a supply chain setting where an online B2B platform offers Internet of Things (IoT) service and selling channels to a manufacturer, this paper examines digital innovation investments and service pricing decisions under two common contracts: sell-on and sell-to contracts. Firstly, we have identified the impact of demand spillover from IoT platform services and IoT technology on manufacturer innovation and product line decisions. We found that under significant demand spillover, the manufacturer will exclusively produce smart products and discontinue the production of traditional products. Secondly, we find that under sell-on contracts, the innovation investments of the platform and manufacturer are always substitutable as the platform commission rate increases. Also, both the manufacturer and the IoT platform tend to increase innovation provision when using sell-on contracts compared to sell-to contracts. Finally, our results illustrate that the profitability of the IoT platform and the manufacturer is contingent upon the type of contract in place, with the IoT platform being more profitable under sell-to contracts when demand spillovers are small. Our research findings offer a valuable reference point for developing IoT platforms and insights into innovation and pricing decisions for smart device manufacturers in the digital transformation of manufacturing.</div></div>","PeriodicalId":49444,"journal":{"name":"Technovation","volume":"140 ","pages":"Article 103157"},"PeriodicalIF":11.1,"publicationDate":"2025-02-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143165627","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Overcoming institutional divides: Historical ties, economic integration policies, and the selection of partners for international technological alliances

IF 11.1 1区管理学 Q1 ENGINEERING, INDUSTRIAL

Technovation

Pub Date : 2025-02-01 DOI: 10.1016/j.technovation.2024.103155

Sorin M.S. Krammer

While management research documents a strong negative effect of institutional distance on cross-border interactions, we know relatively little about whether and how firms can overcome this snag. Using transaction costs and institutional arguments we posit that the negative effect of institutional distance on selection of international alliance partners will be weaken by the extent of informal (i.e., colonial duration) and formal (i.e., economic integration policies) ties between home-countries of prospective partners. The relative strength of these ties will reduce uncertainty and risks, as well as provide better mutual knowledge of partners’ cognitive, normative, and regulatory backgrounds. Empirical results based on a panel of firms in the global tire industry and addressing endogeneity issues confirm these predictions. Our findings offer a more comprehensive view of international partner selection for alliances, attesting the role of institutions in this process and their interplay with the macro context of organizations which includes historical links and current economic policies.

{"title":"Overcoming institutional divides: Historical ties, economic integration policies, and the selection of partners for international technological alliances","authors":"Sorin M.S. Krammer","doi":"10.1016/j.technovation.2024.103155","DOIUrl":"10.1016/j.technovation.2024.103155","url":null,"abstract":"<div><div>While management research documents a strong negative effect of institutional distance on cross-border interactions, we know relatively little about whether and how firms can overcome this snag. Using transaction costs and institutional arguments we posit that the negative effect of institutional distance on selection of international alliance partners will be weaken by the extent of informal (i.e., colonial duration) and formal (i.e., economic integration policies) ties between home-countries of prospective partners. The relative strength of these ties will reduce uncertainty and risks, as well as provide better mutual knowledge of partners’ cognitive, normative, and regulatory backgrounds. Empirical results based on a panel of firms in the global tire industry and addressing endogeneity issues confirm these predictions. Our findings offer a more comprehensive view of international partner selection for alliances, attesting the role of institutions in this process and their interplay with the macro context of organizations which includes historical links and current economic policies.</div></div>","PeriodicalId":49444,"journal":{"name":"Technovation","volume":"140 ","pages":"Article 103155"},"PeriodicalIF":11.1,"publicationDate":"2025-02-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143165630","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Digital transformation and rural healthcare disparities: A mixed-methods approach in India

IF 11.1 1区管理学 Q1 ENGINEERING, INDUSTRIAL

Technovation

Pub Date : 2025-02-01 DOI: 10.1016/j.technovation.2024.103165

Yashoda Devi , Nitin Koshta , Sastry Sarath Pendyala

Healthcare disparity is a major issue for Universal Health Coverage (UHC) faced by countries across the globe. It results in hardship for people living in rural areas who need healthcare services, ultimately impeding their right to health. A key digital transformation component, 'Telemedicine,' has the potential to reduce this healthcare disparity by offering virtual consultation, diagnosis, and treatment, thus leading to better healthcare access. However, research and practice on telemedicine adoption in rural healthcare systems (RHS) is nascent. The present study addresses this issue by examining the barriers to telemedicine adoption and mitigation strategies through a mixed-method study of India's RHS. In the first phase, the Grey Decision Making Trial and Evaluation Laboratory (Grey-DEMATEL) method is used, which identifies seventeen barriers that impede telemedicine adoption in RHS and unearths the causal relationship between them. In the second phase, a qualitative approach is used, which helps propose barrier mitigation strategies under three heads: Patient Acceptance, Physician Buy-in, and Policy Support, referred to as the "3P framework". A total of 10 strategies are proposed under this 3P framework to strengthen the RHS. The study results provide valuable insights to policymakers and decision-makers working towards healthcare digital transformation, UHC, and improving RHS.

{"title":"Digital transformation and rural healthcare disparities: A mixed-methods approach in India","authors":"Yashoda Devi , Nitin Koshta , Sastry Sarath Pendyala","doi":"10.1016/j.technovation.2024.103165","DOIUrl":"10.1016/j.technovation.2024.103165","url":null,"abstract":"<div><div>Healthcare disparity is a major issue for Universal Health Coverage (UHC) faced by countries across the globe. It results in hardship for people living in rural areas who need healthcare services, ultimately impeding their right to health. A key digital transformation component, 'Telemedicine,' has the potential to reduce this healthcare disparity by offering virtual consultation, diagnosis, and treatment, thus leading to better healthcare access. However, research and practice on telemedicine adoption in rural healthcare systems (RHS) is nascent. The present study addresses this issue by examining the barriers to telemedicine adoption and mitigation strategies through a mixed-method study of India's RHS. In the first phase, the Grey Decision Making Trial and Evaluation Laboratory (Grey-DEMATEL) method is used, which identifies seventeen barriers that impede telemedicine adoption in RHS and unearths the causal relationship between them. In the second phase, a qualitative approach is used, which helps propose barrier mitigation strategies under three heads: <em>Patient Acceptance</em>, <em>Physician Buy-in</em>, and <em>Policy</em> Support, referred to as the \"3P framework\". A total of 10 strategies are proposed under this 3P framework to strengthen the RHS. The study results provide valuable insights to policymakers and decision-makers working towards healthcare digital transformation, UHC, and improving RHS.</div></div>","PeriodicalId":49444,"journal":{"name":"Technovation","volume":"140 ","pages":"Article 103165"},"PeriodicalIF":11.1,"publicationDate":"2025-02-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143165637","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

The human side of digital transformation: A tool for identifying innovation promotors

IF 11.1 1区管理学 Q1 ENGINEERING, INDUSTRIAL

Technovation

Pub Date : 2025-02-01 DOI: 10.1016/j.technovation.2024.103161

Sophie Petzolt , Christoph Seckler

Digital innovation scholars increasingly recognize the importance of identifying promotor roles for digital transformation. Promotor roles are informal roles in organizations that initiate and support digital transformation. Although they are of critical importance, the literature provides little guidance on how to identify and involve promotor roles in a digital transformation context. To provide that guidance, we conducted a multi-year action design research (ADR) project and developed a tool. This study contributes to theory and practice in two main ways. First, we designed the first situated artifact (as a field-tested tool) to identify promotor roles. Our study thereby complements the primarily descriptive innovation research in this area. The tool supports organizations in overcoming barriers, ensuring employee engagement, and fosters collaboration, supporting a holistic approach to transformation beyond traditional project teams. Second, we derive three design principles that contribute prescriptive knowledge on the design of digital innovator tools. Our design principles complement and enhance the current literature by providing a more fine-grained understanding of the promotor model.

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引用次数: 0

Policy instrument mix, financial slack, and firm innovation performance: Evidence from China's photovoltaic industry

IF 11.1 1区管理学 Q1 ENGINEERING, INDUSTRIAL

Technovation

Pub Date : 2025-01-22 DOI: 10.1016/j.technovation.2025.103174

Jingjing Guo , Yueqi Wang , Jin Chen

Given innovation sparks numerous uncertainties, risks and failures among industrial firms, a deliberately designed industrial policy instrument mix has been deemed more appropriate than a single instrument to address these issues. However, prior literature lacks sufficient investigation to firm-level innovation implications of instrument mix. Drawing upon the institution-based view, we establish the nexus between instrument mix (in terms of intensity and diversity, respectively) and firm innovation performance: instrument mix not only support firms' innovation activities via the institution-fostering mechanism, but also delivers certain pressure and control through the institution-constraining mechanism. Integrating these two opposite mechanisms, we propose that both instrument mix intensity and diversity have an inverse U-shaped relationship with firm innovation performance. Moreover, such curvilinear relationship, we postulate, is contingent on financial slack as target firms’ characteristic. Using archival data on listed firms in Chinese photovoltaic industry from 2012 to 2017 and relevant national policy documents between 2010 and 2017, we find an inverted U-shaped relationship between instrument mix diversity and firm innovation performance. By contrast, the nonlinear influence of instrument mix intensity is significant only when financial slack is considered and being attenuated. Overall, our work contributes to extending the policy mix literature in the context of emerging economies.

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引用次数: 0

The impact of cross-boundary knowledge management and platform control on sellers’ innovativeness and competitiveness

IF 11.1 1区管理学 Q1 ENGINEERING, INDUSTRIAL

Technovation

Pub Date : 2025-01-21 DOI: 10.1016/j.technovation.2025.103171

Maomao Chi , Rui Huang , Yuanxiang John Li , Junjing Wang

Enabled by digital commerce platforms, e-marketplaces play an increasingly dominant role in the global economy. These two-sided marketplaces are shaped by network effects and digitized interactions, which continuously redefine identities, power dynamics, and relationships while intensifying challenges arising from knowledge boundaries. The success of digital commerce platforms depends heavily on effective knowledge exchange between platform owners and complementors (e.g., sellers), as complementors leverage new knowledge to develop competencies, attract buyers, and drive platform growth. This study examines how platform owners can utilize boundary resources to effectively manage knowledge boundaries and boost seller performance. Analyzing data collected from 980 sellers on Chinese digital commerce platforms, this research finds that the Capacity of Managing Knowledge across Platform Boundaries (CMKAPB) is a critical construct that influences sellers' innovativeness more than competitiveness. Innovativeness, in turn, positively affects competitiveness. In addition, formal control positively moderates the effect of CMKAPB on sellers' competitiveness but does not affect the relationship between CMKAPB and innovativeness. On the other hand, informal control moderates the effect of CMKAPB on both sellers’ innovativeness and competitiveness. This research contributes to the digital platform literature by highlighting the interplay between cross-boundary knowledge management and platform control.

{"title":"The impact of cross-boundary knowledge management and platform control on sellers’ innovativeness and competitiveness","authors":"Maomao Chi , Rui Huang , Yuanxiang John Li , Junjing Wang","doi":"10.1016/j.technovation.2025.103171","DOIUrl":"10.1016/j.technovation.2025.103171","url":null,"abstract":"<div><div>Enabled by digital commerce platforms, e-marketplaces play an increasingly dominant role in the global economy. These two-sided marketplaces are shaped by network effects and digitized interactions, which continuously redefine identities, power dynamics, and relationships while intensifying challenges arising from knowledge boundaries. The success of digital commerce platforms depends heavily on effective knowledge exchange between platform owners and complementors (e.g., sellers), as complementors leverage new knowledge to develop competencies, attract buyers, and drive platform growth. This study examines how platform owners can utilize boundary resources to effectively manage knowledge boundaries and boost seller performance. Analyzing data collected from 980 sellers on Chinese digital commerce platforms, this research finds that the Capacity of Managing Knowledge across Platform Boundaries (CMKAPB) is a critical construct that influences sellers' innovativeness more than competitiveness. Innovativeness, in turn, positively affects competitiveness. In addition, formal control positively moderates the effect of CMKAPB on sellers' competitiveness but does not affect the relationship between CMKAPB and innovativeness. On the other hand, informal control moderates the effect of CMKAPB on both sellers’ innovativeness and competitiveness. This research contributes to the digital platform literature by highlighting the interplay between cross-boundary knowledge management and platform control.</div></div>","PeriodicalId":49444,"journal":{"name":"Technovation","volume":"141 ","pages":"Article 103171"},"PeriodicalIF":11.1,"publicationDate":"2025-01-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143183305","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}

引用次数: 0

Science fiction and the quest for innovation

IF 11.1 1区管理学 Q1 ENGINEERING, INDUSTRIAL

Technovation

Pub Date : 2025-01-18 DOI: 10.1016/j.technovation.2025.103172

Francesco Appio , Thomas Michaud , Sherryl Vint , Lisa Yaszek

This special issue editorial examines the dynamic and evolving intersection of science fiction (SF) and innovation, spotlighting nine contributions that collectively offer contemporary debates at this crossroads. It shows how SF has transcended its traditional entertainment function to become a significant resource for strategic foresight, ethical deliberation, and organizational creativity. By synthesizing insights from management, cultural studies, design, and psychology, the editorial underscores SF's capacity to illuminate not only technological possibilities but also the social, ethical, and political contexts in which technologies operate. The featured studies detail methods such as diegetic prototyping, speculative design, design fiction, and consumer-created “flash fiction,” illustrating the diverse applications of SF across industries and research domains. They also highlight critical tensions, including the risk of overlooking social justice concerns, the commodification of SF for corporate agendas, and the challenges of ensuring inclusivity in SF-driven innovation processes. Collectively, these contributions argue for the incorporation of SF into interdisciplinary research agendas and organizational practices, stressing that its transformative potential hinges on addressing the ethical, cultural, and power dynamics that shape real-world outcomes. By engaging with both techno-optimistic and critical perspectives, this issue offers a nuanced framework for harnessing SF's creativity and anticipatory depth, advocating a turn toward more equitable, sustainable, and reflective innovation practices.

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引用次数: 0

Multiple proximities and inter-agency collaboration within a policy network: The case of innovation policymaking in China

IF 11.1 1区管理学 Q1 ENGINEERING, INDUSTRIAL

Technovation

Pub Date : 2025-01-17 DOI: 10.1016/j.technovation.2025.103169

Yutao Sun , Lin Jiang , Cong Cao

Previous innovation studies have not only focused on the nexus between proximity and the structure of innovation networks but also on the drivers of inter-agency collaboration within policy networks. However, a lack of attention has been paid to the role of proximity between agencies in innovation policy networks. To fill this gap in literature, this study examines the impact of institutional, cognitive, social, organizational, and resource proximities on inter-agency collaboration for innovation policymaking. China’s innovation policy network is analyzed from 2010 to 2019. The network consists of 67 government agencies, and the analysis includes a total of 19,899 agency pair-year observations. The results reveal that institutional, cognitive, social, and organizational proximities facilitate inter-agency collaboration. Conversely, resource proximity has been found to impede such collaboration. In terms of the strength of proximity effects on shaping collaboration, social proximity has the largest impact, followed by organizational and institutional proximity. Cognitive proximity, however, exerts the weakest effect of all.

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引用次数: 0

Innovation labs strategy: unfolding the multifaceted role of strategic intent

IF 11.1 1区管理学 Q1 ENGINEERING, INDUSTRIAL

Technovation

Pub Date : 2025-01-13 DOI: 10.1016/j.technovation.2025.103170

Ferney Osorio , Ferran Giones , Laurent Dupont , Mauricio Camargo

Innovation labs play a critical role at the intersection of science, industry, and society, fostering collaborative efforts to drive knowledge exchange and innovation. Despite these labs' growing presence, our understanding of the strategic mechanisms guiding their development remains limited. This study addresses this gap by examining how the enactment of strategic intent influences the evolution of innovation labs. Through a multiple-case study of three university-based labs, we uncover two strategic intent stances—amalgam and shield—that shape lab trajectories in stable and changing contexts. Further, we identify the multifaceted functions of strategic intent, showing how it integrates diverse goals or preserves the lab's ethos under varying external pressures. Our findings offer a practical framework to help innovation lab managers, decision-makers, and other stakeholders navigate complex environments and guide strategic decision-making. This research also advances the understanding of intra-organizational processes in innovation labs, providing both theoretical and practical insights into their sustainability and long-term impact.

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