Prior studies have examined the relationship between customer concentration and business model value (hereinafter BMV). This research further examines their relationship by introducing the roles of external carbon emissions and internal dynamic capabilities, and identifies the potential threshold effects induced by the roles. Drawing on a sample of Chinese-listed manufacturing firms from 2012 to 2017, we use a set of regression models, threshold models and robustness checks. The results show that customer concentration is positively related to BMV and carbon emissions modulate a triple-threshold effect on this positive relationship, while dynamic capabilities exhibit threshold effects at both the aggregate and individual levels. This paper provides valuable insights into how firms promote their BMV and achieve carbon neutrality by recognizing the effect of customer concentration on BMV, as well as how firms can leverage their dynamic capabilities to support BMV enhancement and achieve sustainability improvements.
This research investigates whether consumers are willing to pay more for green innovations. As green innovations are often more complex and costly to develop or operate than are conventional innovations, it is important to assess whether consumers truly value the environmental benefits associated with green innovations. Focusing on the specific case of the air transport industry, we investigate whether air passengers are willing to pay more for greener flights (i.e., using new technologies that have lower greenhouse gas emissions). To do so, we conduct a choice-based conjoint (CBC) analysis in which respondents are confronted with several product profiles for a plane ticket. The sample comprises 17,325 choices made by 1155 respondents from North America, Europe, Asia and Oceania. The results reveal passengers’ willingness-to-pay (WTP) (in euros) to switch from traditional jet fuel to different technological options that emit fewer greenhouse gas emissions than does kerosene. The results also investigate whether passengers are willing to accept longer flight times, which is an alternative operational method for reducing CO2 emissions. Additional analyses reveal that attitudes toward air transport (flight shame and trust in the aviation industry) and general pro-environmental attitudes and behaviors increase the WTP of passengers for greener innovations, while sociodemographics (age, gender and education) have no significant impact on WTP. This research extends the literature on green innovation by underlining the importance of its social acceptance and by highlighting under which circumstances consumers are willing to pay more for green innovations.
Previous research has largely ignored the role of internal dynamics in filtering conflicting institutional demands facing state-owned enterprises (SOEs) and in generating innovation heterogeneity. This study examines the internal dynamics within SOE boards by focusing on how directors representing different institutional logics experience and manage conflicting institutional expectations in a shared decision-making process of ambidextrous innovation. Particularly, using Chinese SOEs as samples, we determine that when faultlines between factional subgroups of directors committed to state and market logic are activated, the balance of ambidextrous innovation will increase; however, the activated faultlines simultaneously lead to declines in exploratory and exploitative innovation. Furthermore, this negative effect on ambidextrous innovation is stronger for high-tech firms but weaker for firms with substantive board independence. We extend the research on SOE innovation, organizational hybridity, and the effects of group faultlines. Additionally, the findings yield practical insights into addressing the challenges of SOE hybridity.