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Exploiting cognitive distance for enhanced innovative capabilities: The role of collaboration controls in incumbent-startup partnerships 利用认知距离增强创新能力:合作控制在现有企业与初创企业合作中的作用
IF 12.5 1区 管理学 Q1 ENGINEERING, INDUSTRIAL Pub Date : 2024-05-27 DOI: 10.1016/j.technovation.2024.103047
Henri C. Dekker , Carole Donada , Gwenaëlle Nogatchewsky

Collaborations between incumbent and startup firms are hailed for enhancing incumbent innovation capability. Yet, these collaborations often face challenges, notably cognitive distance, highlighting the need to balance potential novelty and mutual understanding between partner firms. Drawing on prior research that indicates a non-linear relationship between cognitive distance and innovation outcomes, we focus on collaboration controls—tools and practices that guide and motivate managers responsible for startup collaborations— serving as critical mechanisms for incumbents to exploit cognitive distance. We hypothesize that the use of collaboration controls mediates the non-linear relationship between cognitive distance and realizing enhanced innovation capabilities. Empirical findings from a survey of 239 French incumbents confirm an inverted U-shaped relation between cognitive distance and enhanced innovative capabilities. Notably, we find that use of collaboration controls mediates this relationship, highlighting the importance of controls in exploiting cognitive distance. This research contributes to unveiling the intricacies of successful collaborations between incumbents and startups by uncovering a critical role for collaboration controls in realizing novelty potential.

在职企业与初创企业之间的合作被誉为能增强在职企业的创新能力。然而,这些合作往往面临挑战,尤其是认知距离,这突出表明需要在潜在的新颖性和合作企业之间的相互理解之间取得平衡。先前的研究表明,认知距离与创新成果之间存在非线性关系,我们借鉴这一研究成果,重点关注合作控制--指导和激励负责初创企业合作的管理者的工具和实践--作为在位企业利用认知距离的关键机制。我们假设,合作控制措施的使用会在认知距离与实现增强创新能力之间的非线性关系中起到中介作用。对 239 家法国在位企业的调查结果表明,认知距离与创新能力增强之间存在倒 U 型关系。值得注意的是,我们发现合作控制的使用在这一关系中起到了中介作用,这凸显了控制在利用认知距离方面的重要性。这项研究揭示了合作控制在实现创新潜力方面的关键作用,有助于揭示在任企业与初创企业之间成功合作的复杂性。
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引用次数: 0
Studying complex causal processes in technological innovation and entrepreneurship with set-theoretic mediation models 用集合理论中介模型研究技术创新和创业的复杂因果过程
IF 12.5 1区 管理学 Q1 ENGINEERING, INDUSTRIAL Pub Date : 2024-05-19 DOI: 10.1016/j.technovation.2024.103015
Yunzhou Du , Qiuchen Liu , Phillip H. Kim , Johannes Meuer

Researchers often turn to linear mediation models to understand the complex causal processes inherent within innovation and entrepreneurship phenomena. However, these models are not always the most appropriate methods for increasing our understanding of these phenomena. This is because linear models depend on the principle of reductionism – which separates causal processes into their independent components – and overlooks systemwide attributes. To advance research findings that do not adequately address complex causal processes, we advocate using set-theoretic mediation models that offer analytical features better suited for holistically uncovering interdependent and intervening pathways. This method enables investigating complex causal processes associated with the conjunction, equifinality, and asymmetry that can occur with multiple interdependent variables. We provide researchers with practical guidance on constructing and testing set-theoretic mediation models using widely available software while demonstrating these procedures with an illustrative analysis. In doing so, we seek to guide researchers interested in integrating these models into their studies and recommend best practices for implementation. We argue that set-theoretic meditation models can be utilized in various contexts, as they offer new research opportunities for exploring unified necessity and sufficiency relational systems in ways existing methods have yet to address.

研究人员常常求助于线性中介模型来理解创新和创业现象中固有的复杂因果过程。然而,这些模型并不总是加深我们对这些现象理解的最合适方法。这是因为线性模型依赖于还原论原则--该原则将因果过程分离为独立的组成部分--而忽略了整个系统的属性。为了推进那些不能充分解决复杂因果过程的研究成果,我们提倡使用集合理论中介模型,这种模型的分析特点更适合于从整体上揭示相互依存和相互影响的途径。这种方法可以研究与多个相互依存变量的连带性、等价性和不对称性相关的复杂因果过程。我们为研究人员提供了使用广泛可用的软件构建和测试集合理论中介模型的实用指导,同时通过实例分析展示了这些程序。在此过程中,我们试图指导有兴趣将这些模型纳入其研究的研究人员,并推荐实施的最佳实践。我们认为,集合理论中介模型可以在各种情况下使用,因为它们为探索统一的必要性和充分性关系系统提供了新的研究机会,而现有的方法还无法解决这些问题。
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引用次数: 0
Two forms of customer involvement and new product development performance in the digital context: The moderating role of new product development stage 数字化背景下两种形式的客户参与与新产品开发绩效:新产品开发阶段的调节作用
IF 12.5 1区 管理学 Q1 ENGINEERING, INDUSTRIAL Pub Date : 2024-05-14 DOI: 10.1016/j.technovation.2024.103023
Keying Lu , Tengjian Zou , Jian Du

Customer involvement plays a critical role in firms' new product development (NPD), especially in the digital context. Prior research has distinguished between two forms of customer involvement: customers as an information source (CIS) and customers as co-developers (CIC). We build on this stream of literature and investigate the impact of CIS and CIC on firms’ NPD performance in the digital context by considering both the benefits and costs of these two forms of customer involvement. Furthermore, we explore the moderating role of NPD stage. Based on survey data collected from 263 informants, we show that whereas CIS has a positive effect on NPD performance, CIC has an inverted U-shaped relationship with NPD performance. More interestingly, the positive relationship between CIS and NPD performance is more pronounced in the ideation stage than in the product development stage, and the inverted U-shaped relationship between CIC and NPD performance is steeper in the product development stage than that in the ideation stage. In our additional analyses, we further divide the NPD stage into four stages and found similar results as our main analyses. Our study enriches the customer involvement literature and offers practical implications regarding whether, how, and when to involve customers in the NPD process.

客户参与在企业的新产品开发(NPD)中扮演着至关重要的角色,尤其是在数字化背景下。先前的研究区分了两种形式的客户参与:作为信息源的客户(CIS)和作为共同开发者的客户(CIC)。我们在这一文献流的基础上,通过考虑这两种客户参与形式的益处和成本,研究了 CIS 和 CIC 在数字化背景下对企业 NPD 业绩的影响。此外,我们还探讨了 NPD 阶段的调节作用。基于从 263 位受访者那里收集到的调查数据,我们发现 CIS 对 NPD 绩效有积极影响,而 CIC 则与 NPD 绩效呈倒 U 型关系。更有趣的是,CIS 与 NPD 绩效之间的正相关关系在构思阶段比在产品开发阶段更为明显,而 CIC 与 NPD 绩效之间的倒 U 型关系在产品开发阶段比在构思阶段更为陡峭。在补充分析中,我们进一步将 NPD 阶段划分为四个阶段,结果与主要分析相似。我们的研究丰富了客户参与方面的文献,并就是否、如何以及何时让客户参与到新产品开发过程中提供了实际意义。
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引用次数: 0
Customisation and co-creation revisited: Do user types and engagement strategies matter for product innovation success? 重新审视定制和共同创造:用户类型和参与策略对产品创新的成功重要吗?
IF 12.5 1区 管理学 Q1 ENGINEERING, INDUSTRIAL Pub Date : 2024-05-09 DOI: 10.1016/j.technovation.2024.103045
Nebojša Stojčić , Marina Dabić , Sascha Kraus

User engagement is widely recognised as beneficial for the innovation efforts of firms scarce with internal resources but our knowledge about the relevance of user types and engagement strategies is scarce and mostly limited to the front-end phases of the innovation process. To fill this gap, we use data from over 10,000 companies operating in four emerging innovation ecosystems in Central Europe and examine the contribution of users to product development, distribution, market positioning and the commercialisation of innovations. The results show that user engagement through customisation and co-creation promotes the success of the innovation process, with the impact of co-creation being much stronger. Consumers, intermediary users (businesses) and public sector users play different roles at different stages of innovation. These findings provide important insights for firms seeking to optimise their user engagement strategies in product innovation management.

用户参与被普遍认为有利于内部资源匮乏的企业的创新努力,但我们对用户类型和参与策略的相关性却知之甚少,而且大多仅限于创新过程的前端阶段。为了填补这一空白,我们使用了在中欧四个新兴创新生态系统中运营的 10,000 多家公司的数据,研究了用户对产品开发、分销、市场定位和创新商业化的贡献。结果表明,用户通过定制和共同创造的方式参与创新过程,促进了创新的成功,其中共同创造的影响更大。消费者、中间用户(企业)和公共部门用户在创新的不同阶段扮演着不同的角色。这些发现为企业在产品创新管理中寻求优化用户参与战略提供了重要启示。
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引用次数: 0
Corporate angels: A new breed of investors in the funding landscape for technology-based start-ups 企业天使:科技型初创企业融资环境中的新型投资者
IF 12.5 1区 管理学 Q1 ENGINEERING, INDUSTRIAL Pub Date : 2024-05-09 DOI: 10.1016/j.technovation.2024.103016
Puck D. Hegeman , Roger Sørheim , Hans Landström , Erik Andreas Saether

This paper examines corporate angels, small businesses that provide equity capital directly to unquoted ventures and become minority shareholders. Corporate angels have been largely ignored in entrepreneurial finance research. This novel study examines corporate angels' investment practices, goals and challenges by means of a combination of qualitative cases and a survey of 87 corporate angels. From our analysis, we conclude that due to their knowledge and experience of technology and industry, combined with their active involvement in the investments, corporate angels can be an important source of seed and early-stage financing for technology-based start-ups, particularly with regard to technological and market knowledge and experience. Corporate angels’ investment activity also leads to knowledge inflows to the corporate angel firms in terms of organizational and cultural development of the firms. With this paper we shed light on a new and unexplored investor group that is important in the changing landscape of entrepreneurial finance.

本文研究的是企业天使,即直接向未上市企业提供股权资本并成为小股东的小型企业。在创业融资研究中,企业天使在很大程度上被忽视了。这项新颖的研究通过结合定性案例和对 87 位企业天使投资人的调查,探讨了企业天使投资人的投资实践、目标和挑战。通过分析,我们得出结论:由于企业天使对技术和行业的了解和经验,再加上他们对投资的积极参与,企业天使可以成为科技型初创企业种子期和早期融资的重要来源,尤其是在技术和市场知识与经验方面。企业天使投资活动也会在企业的组织和文化发展方面为企业天使公司带来知识流入。通过本文,我们揭示了在不断变化的创业融资环境中非常重要的一个尚未被探索的新投资者群体。
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引用次数: 0
Anomaly detection in consumer review analytics for idea generation in product innovation: Comparing machine learning and deep learning techniques 消费者评论分析中的异常检测,促进产品创新创意的产生:比较机器学习和深度学习技术
IF 12.5 1区 管理学 Q1 ENGINEERING, INDUSTRIAL Pub Date : 2024-05-08 DOI: 10.1016/j.technovation.2024.103028
Xiling Cui , Zhongshan Zhu , Libo Liu , Qiang Zhou , Qiang Liu

With the development of big data analytics, consumers' online reviews are becoming increasingly useful for product innovation with hidden innovative ideas that can be extracted. However, these ideas may be only hidden in a small part of the massive reviews. This study aims to investigate the potential of using anomaly detection technology to identify unique reviews for more effective innovation generation. Three classical anomaly detection approaches (including both machine and deep learning) were explored, namely, isolation forest, density-based cluster analysis, and autoencoder methods. Using the consumer reviews on Dyson Vacuum cleaner from Xiaohongshu (one of the most popular social media platforms in China), we tested and compared the application of these three approaches in detecting innovation-relevant reviews. The results indicate that the two machine learning approaches, aka., density-based cluster analysis and isolation forest are too sensitive to the length of the reviews. The deep learning method, autoencoder, on the contrary, shows good stability and capability to detect the unique reviews from the whole dataset. Furthermore, the experts’ rating also confirms the effectiveness of autoencoder in identifying innovation-relevant reviews. Future studies and implications are then discussed.

随着大数据分析技术的发展,消费者的在线评论对产品创新的作用越来越大,其中隐藏的创新想法可以被提取出来。然而,这些创意可能只隐藏在海量评论的一小部分中。本研究旨在探讨使用异常检测技术识别独特评论的潜力,以便更有效地产生创新。研究探索了三种经典的异常检测方法(包括机器学习和深度学习),即隔离林、基于密度的聚类分析和自动编码器方法。我们利用小红书(中国最受欢迎的社交媒体平台之一)上关于戴森吸尘器的消费者评论,测试并比较了这三种方法在检测创新相关评论方面的应用。结果表明,基于密度的聚类分析和隔离森林这两种机器学习方法对评论的长度过于敏感。相反,深度学习方法自动编码器则表现出良好的稳定性和从整个数据集中检测出独特评论的能力。此外,专家的评分也证实了自动编码器在识别创新相关评论方面的有效性。随后讨论了未来的研究和意义。
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引用次数: 0
A collaborative approach to manage continuous service innovation 管理持续服务创新的合作方法
IF 12.5 1区 管理学 Q1 ENGINEERING, INDUSTRIAL Pub Date : 2024-05-08 DOI: 10.1016/j.technovation.2024.103029
Tom Schiefer , Dominik Mahr , Paul C. van Fenema , Kars Mennens

In dynamic market environments, companies look beyond organizational boundaries to pursue competitive advantages. When they collaborate, organizations might develop innovative service offerings and stay relevant in the market over time, enabled by advances in technologies. However, the collaborative dynamics underpinning strategies for continuous service innovation remain underexplored, such that extant research predominantly adopts an organization-centric perspective and fails to offer a comprehensive view of collaborative innovation initiatives that integrate consecutive projects across technology life cycles. To bridge these gaps, the current research applies an action research approach to the supply chain of organizations dedicated to complex technology delivery and maintenance in the maritime industry. The findings specify not just collaborative strategies for continuous service innovation but also the influential factors and operational service attributes crucial to their success. Therefore, this study proposes collaborative strategies for continuous service innovation, with the assertion that collaboration opportunities are integral to developing and managing novel services. Furthermore, this article introduces a technology life cycle perspective to the management of continuous innovation systems, which demand a collective approach to accommodate multiple technology frequencies (e.g., upkeep, update, upgrade), particularly in multi-technology contexts.

在充满活力的市场环境中,企业会超越组织界限来追求竞争优势。在技术进步的推动下,企业可以通过合作开发创新服务产品,并长期保持市场竞争力。然而,人们对支撑持续服务创新战略的协作动力仍缺乏深入探讨,因此现有研究主要采用以组织为中心的视角,未能对整合跨技术生命周期的连续项目的协作创新举措提供全面的视角。为了弥补这些差距,本研究将行动研究方法应用于海运业中致力于复杂技术交付和维护的组织供应链。研究结果不仅明确了持续服务创新的合作战略,还明确了对其成功至关重要的影响因素和运营服务属性。因此,本研究提出了持续服务创新的合作战略,认为合作机会是开发和管理新型服务不可或缺的一部分。此外,本文还从技术生命周期的角度引入了持续创新系统的管理,这需要一种集体方法来适应多种技术频率(如维护、更新、升级),尤其是在多技术背景下。
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引用次数: 0
Digital transformation and firm performance in innovative SMEs: The mediating role of business model innovation 创新型中小企业的数字化转型与企业绩效:商业模式创新的中介作用
IF 12.5 1区 管理学 Q1 ENGINEERING, INDUSTRIAL Pub Date : 2024-05-07 DOI: 10.1016/j.technovation.2024.103027
Joan Merín-Rodrigáñez, Àngels Dasí, Joaquín Alegre

This study investigates the consequences of digital transformation (DT) over performance in the case of innovative Small and Medium-sized Enterprises (SMEs). SMEs represent a heterogeneous kind of company in terms of capabilities. By focusing on their innovative character as a boundary condition, we increase our understanding of this relationship. We further research the mediating role of business model innovation (BMI) in the relationship between DT and performance. A sample of 434 innovative Spanish SMEs is used to test the research model through Partial Least Squares Structural Equation Modelling (PLS-SEM). We find that BMI partially mediates the positive relationship between DT and performance. This finding extends our understanding of BMI as an alignment tool and a blueprint for innovative SMEs channeling their investments in DT towards the improvement of performance. Finally, we put forward managerial implications and propose future avenues of research.

本研究以创新型中小企业(SMEs)为例,探讨了数字化转型(DT)对绩效的影响。中小型企业在能力方面代表了不同类型的公司。通过将其创新特征作为边界条件,我们加深了对这种关系的理解。我们进一步研究了商业模式创新(BMI)在 DT 与绩效关系中的中介作用。我们以 434 家西班牙创新型中小企业为样本,通过偏最小二乘法结构方程模型(PLS-SEM)对研究模型进行了检验。我们发现,BMI 在一定程度上介导了 DT 与绩效之间的正相关关系。这一发现拓展了我们对 BMI 的理解,BMI 是一种调整工具,也是创新型中小企业将其在 DT 上的投资用于提高绩效的蓝图。最后,我们提出了管理意义,并提出了未来的研究方向。
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引用次数: 0
Beyond the data fads: Impact of big data on contemporary innovation and technology management 超越数据时尚:大数据对当代创新和技术管理的影响
IF 12.5 1区 管理学 Q1 ENGINEERING, INDUSTRIAL Pub Date : 2024-05-04 DOI: 10.1016/j.technovation.2024.103026
Olga Kokshagina, Pascal Le Masson, Jianxi Luo

The role of big data as a catalyst for the knowledge-based economy is widely recognized, serving as a backbone for powering algorithms. However, prior work has predominantly focused on the supply side of having the “right” datasets or considering data as a “ready-to-use” asset. This approach has resulted in a limited perspective on how to enable value creation from data. There is a need to transition from viewing data as a “ready-to-use” resource to engaging in the co-design of data-based products and services and explore how data-driven practices impact current business practices and organizations. This is why we invite researchers to delve deeper into data-driven design and management practices. The goal is to move ‘beyond data fads’ to better understand the opportunities unveiled by data and explore what management of data-driven organizations entails. This editorial aims to introduce this viewpoint, outline the articles featured in this special issue, and propose directions for future research. The insights garnered from the special issue highlight the multifaceted role of data in enhancing organizational capabilities, spanning from design thinking and disruptive innovation to supply chain management, as well as the importance of innovation intermediaries and ecosystems.

大数据作为知识经济的催化剂,为算法提供动力,其作用已得到广泛认可。然而,以往的工作主要集中在拥有 "正确的 "数据集或将数据视为 "即用型 "资产的供应方面。这种方法导致人们对如何利用数据创造价值的认识十分有限。我们需要从将数据视为 "随时可用 "的资源过渡到参与共同设计基于数据的产品和服务,并探索数据驱动的实践如何影响当前的业务实践和组织。这就是我们邀请研究人员深入研究数据驱动型设计和管理实践的原因。我们的目标是 "超越数据时尚",更好地理解数据带来的机遇,探索数据驱动型组织的管理之道。本社论旨在介绍这一观点,概述本特刊中的文章,并提出未来的研究方向。从特刊中获得的见解突出了数据在提高组织能力方面的多方面作用,包括从设计思维和颠覆性创新到供应链管理,以及创新中介和生态系统的重要性。
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引用次数: 0
How will the digital twin shape the future of industry 5.0? 数字孪生将如何塑造工业 5.0 的未来?
IF 12.5 1区 管理学 Q1 ENGINEERING, INDUSTRIAL Pub Date : 2024-05-03 DOI: 10.1016/j.technovation.2024.103025
João Barata , Ina Kayser

Industry 5.0 is on the horizon, but the role of digital twins (DTs) as one of its major technological enablers is far from being understood. This article begins with a bibliometric analysis and a systematic review, followed by a discussion of insights obtained from the literature through the lens of strong structuration theory. The results include a description of the new paradigm of future-oriented and responsible physical-digital convergence, a research agenda, and the proposal of the structure – agency (SA)–DT framework to guide advances in Industry 5.0 with digital twins. A concept-centric analysis is used to identify use cases, impacts, redesigned forms of physical–digital interaction, challenges, and the changes in both human and non-human agents increasingly intertwined in more advanced DT solutions. Moreover, this study reveals how digital twins can be deployed to address, in an integrated manner, the three main pillars of Industry 5.0: human-centric, sustainable, and resilient industry transformation. Practitioners may find our contribution helpful for their Industry 5.0 roadmaps, which require more ample interaction with society at all levels and evidence of responsible practices for current and future generations.

工业 5.0 呼之欲出,但数字孪生(DT)作为其主要技术推动因素之一的作用却远未被人们所了解。本文首先进行了文献计量分析和系统综述,然后通过强结构理论的视角讨论了从文献中获得的见解。研究结果包括对面向未来和负责任的物理-数字融合新范式的描述、研究议程以及结构-机构(SA)-DT 框架的建议,以指导数字双胞胎在工业 5.0 中的应用。通过以概念为中心的分析,确定了使用案例、影响、重新设计的物理-数字交互形式、挑战,以及在更先进的数字孪生解决方案中日益相互交织的人类和非人类代理的变化。此外,本研究还揭示了如何通过部署数字孪生来综合解决工业 5.0 的三大支柱问题:以人为本、可持续发展和弹性工业转型。实践者可能会发现我们的贡献对他们的工业 5.0 路线图很有帮助,因为工业 5.0 路线图要求在各个层面与社会进行更充分的互动,并为当代和子孙后代提供负责任的实践证据。
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引用次数: 0
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Technovation
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