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Optimal Routing Under Demand Surges: The Value of Future Arrival Rates 需求激增下的最优路线:未来到达率的价值
IF 0.7 4区 管理学 Q3 Engineering Pub Date : 2023-09-04 DOI: 10.1287/opre.2022.0282
Jinsheng Chen, Jing Dong, P. Shi
When having access to demand forecasts, a crucial question is how to effectively use this information to make better resource allocation decisions, especially during demand surges like the COVID-19 pandemic. Despite the emergence of various advanced prediction models for hospital resources, there has been a lack of prescriptive solutions for hospital managers seeking concrete decision support, for example, guidance on whether to allocate beds from other specialties to meet the surge demand from COVID-19 patients by postponing elective surgeries. In their paper “Optimal Routing under Demand Surge: the Value of Future Arrival Rate,” the authors present a systematic framework to incorporate future demand into routing decisions in parallel server systems with partial flexibility and quantify the benefits of doing so. They propose a simple and interpretable two-stage index-based policy that explicitly incorporates demand forecasts into real-time routing decisions. Their analytical and numerical results demonstrate the policy’s effectiveness, even in the presence of large prediction errors.
在获得需求预测时,一个关键问题是如何有效利用这些信息做出更好的资源分配决策,特别是在COVID-19大流行等需求激增期间。尽管出现了各种先进的医院资源预测模型,但对于寻求具体决策支持的医院管理者来说,一直缺乏规范的解决方案,例如,关于是否通过推迟选择性手术来分配其他专科床位以满足COVID-19患者激增的需求的指导。在他们的论文“需求激增下的最优路由:未来到达率的价值”中,作者提出了一个系统框架,将未来的需求纳入并行服务器系统的路由决策中,具有部分灵活性,并量化了这样做的好处。他们提出了一个简单且可解释的基于索引的两阶段策略,该策略明确地将需求预测纳入实时路由决策。他们的分析和数值结果表明,即使在存在较大预测误差的情况下,该策略也是有效的。
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引用次数: 0
Demand Estimation Under Uncertain Consideration Sets 不确定考虑集下的需求估计
IF 0.7 4区 管理学 Q3 Engineering Pub Date : 2023-09-04 DOI: 10.1287/opre.2022.0006
Srikanth Jagabathula, Dmitry Mitrofanov, Gustavo Vulcano
In “Demand Estimation Under Uncertain Consideration Sets,” Jagabathula, Mitrofanov, and Vulcano investigate statistical properties of the consider-then-choose (CTC) models, which gained recent attention in the operations literature as an alternative to the classical random utility (RUM) models. The general class of CTC models is defined by a general joint distribution over ranking lists and consideration sets. Starting from the important result that the CTC and RUM classes are equivalent in terms of explanatory power, the authors characterize conditions under which CTC models become identified. Then, they propose expectation-maximization (EM) methods to solve the related estimation problem for different subclasses of CTC models, building from the provably convergent outer-approximation algorithm. Finally, subclasses of CTC models are tested on a synthetic data set and on two real data sets: one from a grocery chain and one from a peer-to-peer (P2P) car sharing platform. The results are consistent in assessing that CTC models tend to dominate RUM models with respect to prediction accuracy when the training data are noisy (i.e., transaction records do not necessarily reflect the physical inventory records) and when there is significant asymmetry between the training data set and the testing data set. These conditions are naturally verified in P2P sharing platforms and in retailers working on long-term forecasts (e.g., semester long) or geographical aggregate forecasts (e.g., forecasts at the distribution center level).
在“不确定考虑集下的需求估计”一文中,Jagabathula、Mitrofanov和Vulcano研究了考虑-选择(CTC)模型的统计特性,该模型作为经典随机效用(RUM)模型的替代方案在操作文献中引起了最近的关注。CTC模型的一般类别由排名表和考虑集上的一般联合分布定义。从CTC和RUM类在解释力方面是等效的这一重要结果出发,作者描述了CTC模型被识别的条件。然后,他们提出了期望最大化(EM)方法,以可证明收敛的外逼近算法为基础,解决CTC模型不同子类的相关估计问题。最后,在一个合成数据集和两个真实数据集上测试了CTC模型的子类:一个来自杂货店连锁店,一个来自点对点(P2P)汽车共享平台。当训练数据有噪声时(即,交易记录不一定反映实际库存记录),当训练数据集和测试数据集之间存在显著的不对称性时,评估CTC模型在预测准确性方面往往优于RUM模型的结果是一致的。这些条件在P2P共享平台和从事长期预测(例如,学期)或地理汇总预测(例如,配送中心级别的预测)的零售商中自然得到验证。
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引用次数: 3
Optimal Routing to Parallel Servers in Heavy Traffic 大流量下并行服务器的最优路由
IF 0.7 4区 管理学 Q3 Engineering Pub Date : 2023-08-16 DOI: 10.1287/opre.2022.0055
H. Ye
Routing control is an important component in many engineering and management systems consisting of multiple and possibly heterogeneous servers. Imagine that upon the arrival of each job (or customer), a controller will evaluate the available (dynamic) state information and make a decision to dispatch the job to one of the servers. The state information can be queue length, arrival history, service history, and so on, depending on the nature of the application. How will the controller use the available state information to minimize the average waiting time an arriving job may experiences? In the paper, “Optimal Routing to Parallel Servers in Heavy Traffic,” Ye carries out the heavy traffic analysis to identify the routing policies that best use the available state information. For example, when there is no state information available for routing control, the best “blind” strategy is to dispatch the incoming jobs in a weighted round-robin fashion that exhibits certain form of the square-root rule. Although in the case that the job arrival history is available, the controller should use the information by closely chasing a kind of “arrival deviation,” which can reduce up to 50% of the waiting time compared with the best blind strategy. This study sheds new insights into the value of state information for routing control and provides new tools for engineering and service system design.
路由控制在许多工程和管理系统中是一个重要的组成部分,该系统由多个和可能异构的服务器组成。想象一下,在每个作业(或客户)到达时,控制器将评估可用的(动态)状态信息,并决定将作业分派到其中一个服务器。状态信息可以是队列长度、到达历史、服务历史等等,这取决于应用程序的性质。控制器将如何使用可用的状态信息来最小化到达作业可能经历的平均等待时间?在“大流量下并行服务器的最优路由”这篇论文中,Ye进行了大流量分析,以确定最能利用可用状态信息的路由策略。例如,当没有可用于路由控制的状态信息时,最好的“盲”策略是以加权轮询的方式调度传入的作业,这种方式显示出某种形式的平方根规则。虽然在作业到达历史是可用的情况下,控制器应该通过密切跟踪一种“到达偏差”来利用这些信息,与最佳盲策略相比,这种策略可以减少多达50%的等待时间。该研究揭示了状态信息在路由控制中的价值,并为工程和服务系统设计提供了新的工具。
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引用次数: 1
The When and How of Delegated Search 委托搜索的时间和方式
IF 0.7 4区 管理学 Q3 Engineering Pub Date : 2023-08-14 DOI: 10.1287/opre.2019.0498
Saša Zorc, Ilia Tsetlin, Sameer Hasija, S. Chick
Contract Design for Outsourcing Search Firms commonly outsource search for new employees, real estate, or technology to external agents. What should the contracts with these agents look like, and under which conditions should companies even hire agents (as opposed to doing the search in house)? These are the questions studied in “The when and how of delegated search” by Zorc et al. The authors find that the optimal contracts pay the agent a per-time fee as well as a bonus for finding an acceptable alternative. The size of this bonus is defined on signing of the contract and decreases over time. The decision of whether to outsource at all hinges on the firm’s trade-off between speed and quality; in-house search becomes optimal for a firm that prioritizes quality, but outsourcing offers better speed.
外包的合同设计搜索公司通常将新员工、房地产或技术的搜索外包给外部代理。与这些代理签订的合同应该是什么样的?在什么条件下,公司甚至应该聘请代理(而不是在公司内部进行搜索)?这些都是Zorc等人在“委托搜索的时间和方式”中研究的问题。作者发现,最优契约支付给代理人一笔按时间计算的费用,以及找到一个可接受的替代方案的奖金。奖金的数额在签订合同时确定,并随着时间的推移而减少。是否外包的决定取决于公司在速度和质量之间的权衡;对于注重质量的公司来说,内部搜索是最佳选择,但外包可以提供更快的速度。
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引用次数: 0
A Data-Driven Approach to Beating SAA Out of Sample 打败样本外SAA的数据驱动方法
IF 0.7 4区 管理学 Q3 Engineering Pub Date : 2023-08-11 DOI: 10.1287/opre.2021.0393
Jun-ya Gotoh, Michael Jong Kim, Andrew E. B. Lim
A Little Pessimism Goes a Long Way Data-driven optimization is concerned with finding a decision, using data and perhaps a model, that performs well when it is applied on a new unseen data point. Data-driven optimization is challenging because data are limited or the model is wrong or the environment in which the decision is being applied is different from the one in which the training data were collected. Distributionally robust optimization (DRO), a worst case optimization method for finding decisions that are insensitive to model error, can sometimes but not always deliver a decision that has a larger out-of-sample expected reward than the sample average approximation (SAA). “A Data Driven Approach to Beating SAA out of Sample” by Jun-ya Gotoh, Michael Kim, and Andrew Lim shows that if worst case (DRO) solutions fail at this task, then the solution of a best case distributionally optimistic optimization problem will do the job. As good as this sounds, there is a catch: whereas an optimistic decision might beat SAA, the improvement is very modest and comes at the cost of being much more sensitive to model misspecification than both the SAA and the DRO decisions. Moreover, it is easy to make a mistake: it can be difficult to determine with a modestly sized data set whether the best or worst case solution will have the higher expected reward than SAA. In summary, data driven optimization is a trade-off between maximizing the expected reward and controlling the sensitivity of this expectation to model misspecification. When both are considered, a little bit of pessimism goes a long way.
数据驱动的优化涉及找到一个决策,使用数据,也许是一个模型,当它应用于一个新的看不见的数据点时表现良好。数据驱动的优化是具有挑战性的,因为数据是有限的,或者模型是错误的,或者应用决策的环境与收集训练数据的环境不同。分布式鲁棒优化(DRO)是一种用于寻找对模型误差不敏感的决策的最坏情况优化方法,有时(但并不总是)可以提供比样本平均近似(SAA)具有更大样本外预期奖励的决策。由Jun-ya Gotoh, Michael Kim和Andrew Lim撰写的“打败样本外SAA的数据驱动方法”表明,如果最坏情况(DRO)解决方案在这项任务中失败,那么最佳情况下分布乐观优化问题的解决方案将完成这项任务。尽管这听起来很好,但有一个问题:尽管一个乐观的决定可能会击败SAA,但这种改进是非常温和的,而且代价是对模型错误规范的敏感程度要比SAA和DRO的决定高得多。此外,很容易犯错误:很难用中等规模的数据集确定最佳或最坏情况解决方案是否比SAA具有更高的预期回报。总之,数据驱动的优化是在最大化预期奖励和控制该期望对模型错误规范的敏感性之间的权衡。当考虑到这两点时,一点点悲观主义就会走得很远。
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引用次数: 1
Data-Driven Hospital Admission Control: A Learning Approach 数据驱动的住院控制:一种学习方法
IF 0.7 4区 管理学 Q3 Engineering Pub Date : 2023-08-10 DOI: 10.1287/opre.2020.0481
M. Zhalechian, Esmaeil Keyvanshokooh, Cong Shi, M. P. Van Oyen
A Data-Driven Approach to Improve Care Unit Placements in Hospitals The choice of care unit upon hospital admission is a challenging task because of the wide variety of patient characteristics, uncertain needs of patients, and limited number of beds in intensive and intermediate care units. These decisions require carefully weighing the benefits of improved health outcomes against the opportunity cost of reserving higher level care beds for potentially more complex patients arriving in the future. In “Data-Driven Hospital Admission Control: A Learning Approach,” Zhalechian, Keyvanshokooh, Shi, and Van Oyen introduce a data-driven algorithm to address this challenging task. By focusing on reducing the readmission risk of patients, the algorithm is designed to (i) adaptively learn the readmission risk of patients through batch learning with delayed feedback and (ii) determine the best care unit placement for a patient based on the observed information and occupancy levels to minimize total readmission risk. The algorithm is supported by a performance guarantee, and its effectiveness is showcased using real-world hospital system data.
入院时选择护理病房是一项具有挑战性的任务,因为患者特征多种多样,患者需求不确定,重症监护病房和中级监护病房的床位数量有限。这些决定需要仔细权衡改善健康结果的好处与为将来可能到达的更复杂的患者保留更高级别护理床位的机会成本。在“数据驱动的医院入院控制:一种学习方法”中,Zhalechian、Keyvanshokooh、Shi和Van Oyen介绍了一种数据驱动的算法来解决这一具有挑战性的任务。该算法以降低患者再入院风险为重点,通过延迟反馈的批量学习自适应学习患者再入院风险,并根据观察到的信息和占用水平确定患者的最佳护理单元位置,以最小化总再入院风险。该算法得到了性能保证的支持,并通过实际医院系统数据验证了其有效性。
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引用次数: 1
Technical Note—Data-Driven Profit Estimation Error in the Newsvendor Model 技术笔记-数据驱动的报贩模型利润估计误差
IF 0.7 4区 管理学 Q3 Engineering Pub Date : 2023-08-09 DOI: 10.1287/opre.2023.0070
A. Siegel, Michael R. Wagner
An unbiased forecast of profit is important in most business environments. Typically, forecasts are generated from data. However, in “Technical Note—Data-Driven Profit Estimation Error in the newsvendor model,” Siegel and Wagner identify a strictly positive bias in a natural estimation of expected profit in a data-driven newsvendor model, where managers will expect more profit than will actually be realized, on average. This bias can reach significant proportions (in some cases 50%+) of the true expected profit and could therefore have undesired and damaging effects in the real world. Siegel and Wagner then design a data-driven adjustment that results in an unbiased estimator of expected profit, so that managers may have an accurate forecast of future profit that is free of systematic bias.
在大多数商业环境中,公正的利润预测是很重要的。通常,预测是由数据生成的。然而,在“技术笔记-数据驱动的报贩模型中的利润估计误差”中,西格尔和瓦格纳确定了在数据驱动的报贩模型中对预期利润的自然估计中存在严格的正偏差,在这种模型中,经理期望的利润比实际实现的平均利润要高。这种偏差可以达到真实预期利润的很大比例(在某些情况下超过50%),因此可能在现实世界中产生不希望的破坏性影响。然后,西格尔和瓦格纳设计了一个数据驱动的调整,结果是预期利润的无偏估计值,这样管理者就可以对未来利润进行准确的预测,而不受系统偏差的影响。
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引用次数: 2
Inventory Control and Learning for One-Warehouse Multistore System with Censored Demand 需求删减的一库多库系统的库存控制与学习
IF 0.7 4区 管理学 Q3 Engineering Pub Date : 2023-08-02 DOI: 10.1287/opre.2021.0694
Recep Yusuf Bekci, M. Gümüş, Sentao Miao
Efficient Learning Algorithms for Dynamic Inventory Allocation in Multiwarehouse Multistore Systems with Censored Demand Motivated by collaboration with a prominent fast-fashion retailer in Europe, the researchers focus their attention on the one-warehouse multistore (OWMS) inventory control problem, specifically addressing scenarios in which the demand distribution is unknown a priori. The OWMS problem revolves around a central warehouse that receives initial replenishments and subsequently distributes inventory to multiple stores within a finite time horizon. The objective lies in minimizing the total expected cost. To overcome the hurdles posed by the unknown demand distribution, the researchers propose a primal-dual algorithm that continuously learns from demand observations and dynamically adjusts inventory control decisions in real time. Thorough theoretical analysis and empirical evaluations highlight the promising performance of this approach, offering valuable insights for efficient inventory allocation within the ever-evolving retail industry.
受与欧洲一家知名快时尚零售商合作的启发,研究人员将注意力集中在一仓库多商店(OWMS)的库存控制问题上,特别是解决需求分布未知的先验情况。OWMS问题围绕着一个中央仓库展开,该仓库接收初始补充,随后在有限的时间范围内将库存分发给多个商店。目标在于使总预期成本最小化。为了克服未知需求分布带来的障碍,研究人员提出了一种原始对偶算法,该算法从需求观察中不断学习,并实时动态调整库存控制决策。深入的理论分析和实证评估突出了这种方法的前景,为在不断发展的零售业中有效分配库存提供了有价值的见解。
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引用次数: 1
Competitive Algorithms for the Online Minimum Peak Job Scheduling 在线最小峰值作业调度的竞争算法
IF 0.7 4区 管理学 Q3 Engineering Pub Date : 2023-08-02 DOI: 10.1287/opre.2021.0080
Célia Escribe, Michael Hu, R. Levi
Algorithms to schedule medical appointments This paper was inspired by a field collaboration effort to develop and disseminate a real-time appointment scheduling decision support tool for an outpatient cancer infusion center in a large healthcare system. Two challenging aspects of scheduling daily medical appointments are that each patient is scheduled upon arrival without knowledge on future patients and that the appointments typically consume scarce physical resources (e.g., chairs, nurses, and doctors). A desirable schedule should have relatively smooth utilization over the course of a day to minimize the peak demand for the scarce resources. This paper develops new real-time (online) algorithms to schedule appointments in medical and other settings. It establishes theoretical properties of these algorithms, showing that they perform close to algorithms that could exploit full retrospective information on all the appointments. Additionally, it provides important insights to guide efficient real-time appointment scheduling policies in practice.
本文的灵感来自于一个大型医疗保健系统中门诊癌症输液中心的实时预约调度决策支持工具的开发和传播。安排日常医疗预约的两个具有挑战性的方面是,每个病人在到达时都是在不了解未来病人的情况下安排的,预约通常会消耗稀缺的物理资源(例如,椅子、护士和医生)。理想的调度应该在一天的过程中具有相对平稳的利用率,以最小化对稀缺资源的峰值需求。本文开发了新的实时(在线)算法来安排医疗和其他设置的预约。它建立了这些算法的理论属性,表明它们的执行接近于可以利用所有约会的完整回顾性信息的算法。此外,它还为指导实践中高效的实时约会调度策略提供了重要的见解。
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引用次数: 0
Gaussian Process-Based Random Search for Continuous Optimization via Simulation 基于高斯过程的随机搜索连续优化仿真
IF 0.7 4区 管理学 Q3 Engineering Pub Date : 2023-08-01 DOI: 10.1287/opre.2021.0303
Xiuxian Wang, L. Hong, Zhibin Jiang, Haihui Shen
A gaussian process-based random search framework for continuous optimization via simulation Stochastic optimization via simulation (OvS) is widely used for optimizing the performances of complex systems with continuous decision variables. Because of the existence of simulation noise and infinite feasible solutions, it is challenging to design an efficient mechanism to do the searching and estimation simultaneously to find the optimal solutions. In “Gaussian process-based random search for continuous optimization via simulation,” Wang et al. propose a Gaussian process-based random search (GPRS) framework for the design of single-observation and adaptive continuous OvS algorithms. This framework builds a Gaussian process surrogate model to estimate the objective function value of every solution based on a single observation of each sampled solution in each iteration and allow for a wide range of sampling distributions. They prove the global convergence and analyze the rate of convergence for algorithms under the GPRS framework. They also give a specific example of GPRS algorithms and validate its theoretical properties and practical efficiency using numerical experiments.
随机模拟优化(OvS)被广泛应用于具有连续决策变量的复杂系统的性能优化。由于仿真噪声的存在和无限可行解的存在,设计一种有效的机制来同时进行搜索和估计以找到最优解是一个挑战。在“基于高斯过程的随机搜索通过仿真进行连续优化”中,Wang等人提出了一种基于高斯过程的随机搜索(GPRS)框架,用于设计单观测和自适应连续OvS算法。该框架建立了一个高斯过程代理模型,基于每次迭代中每个采样解的单个观察来估计每个解的目标函数值,并允许大范围的采样分布。证明了GPRS框架下算法的全局收敛性,并分析了算法的收敛速度。给出了GPRS算法的具体实例,并通过数值实验验证了其理论性能和实际效率。
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引用次数: 0
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Military Operations Research
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