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Evaluating the financial sustainability of pharmacist-led primary care services: Real-world evidence from Idaho 评估药剂师主导的初级保健服务的财务可持续性:来自爱达荷州的真实证据。
IF 2.5 4区 医学 Q3 PHARMACOLOGY & PHARMACY Pub Date : 2026-01-01 DOI: 10.1016/j.japh.2025.102970
Jordin Millward, Zachary Rosko

Objective

To evaluate the financial viability and scalability of pharmacist-led chronic disease management services using commercial payor Evaluation and Management (E/M) billing codes in a rural primary care setting.

Practice description

In June 2023, a clinical pharmacist was embedded into a physician-owned family medicine clinic in Idaho. The pharmacist practiced at approximately 0.25 full-time equivalent (FTE), managing diabetes and polypharmacy collaboratively with referring providers. Patients were referred directly by providers or identified through chart review. Current Procedural Terminology codes billed included 99212–99214 for commercial and Medicaid beneficiaries and chronic care management (CCM) code 99490 for Medicare beneficiaries. Payment for pharmacist claims first occurred in October 2024 and reimbursement data was evaluated through June 2025 (9 months). Hemoglobin A1c (HbA1c) improvement was evaluated over the entire study period (24 months).

Practice innovation

The model leveraged Idaho's independent prescribing authority for pharmacists. The pharmacist was independently credentialed with 6 commercial payors as well as Idaho Medicaid and followed standard E/M and CCM coding practices. Real-time data informed iterative service refinements.

Evaluation methods

Descriptive reimbursement data were extracted from the electronic health record and average reimbursement rates per visit were calculated. Break-even scenarios were modeled using Idaho-specific salary and benefit benchmarks. Different staffing models were evaluated.

Results

Average reimbursement per visit was $123.25. The break-even threshold (1.0 FTE, no support staff, 30% benefits) was 6 patients per 8-hour clinic day. At 1.0 FTE with support staff, sustainability required 8 patients per clinic day. To target an additional profit of $100,000 per year for a 1.0 FTE pharmacist with support staff, the threshold was 12 patients per clinic day. Over the entire evaluation period, the average HbA1c of patients seen by the pharmacist was reduced by 1.8% and patients with HbA1c value below 7% increased by 35%.
目的:评估在农村初级保健环境中使用商业付款人E/M计费代码的药剂师主导的慢性病管理服务的财务可行性和可扩展性。实践描述:2023年6月,一名临床药剂师被嵌入爱达荷州一家医生拥有的家庭医学诊所。该药剂师的执业时间约为0.25个全职当量(FTE),与转诊提供者协作管理糖尿病和多种药房。患者由提供者直接转介或通过图表审查确定。CPT代码包括商业和医疗补助受益人的99212-99214和医疗保险受益人的慢性护理管理(CCM)代码99490。药剂师索赔首次付款发生在2024年10月,报销数据评估截止到2025年6月(9个月)。在整个研究期间(24个月)评估HbA1c改善情况。实践创新:该模式利用了爱达荷州药剂师独立开处方的权力。药剂师拥有六个商业支付者和爱达荷州医疗补助的独立证书,并遵循标准的E/M和CCM编码实践。实时数据告知迭代服务改进。评估方法:从电子病历中提取描述性报销数据,计算每次就诊的平均报销率。收支平衡情景使用爱达荷州特定的工资和福利基准进行建模。评估了不同的人员配备模式。结果:平均每次就诊报销为123.25美元。盈亏平衡阈值(1.0 FTE,无支持人员,30%福利)为每8小时门诊日6例患者。在有支持人员的1.0个工作时间,可持续性需要每个门诊日8名患者。为了使配备辅助人员的1.0专职药剂师每年获得10万美元的额外利润,阈值为每个门诊日接待12名患者。在整个评估期内,药师所见患者的平均糖化血红蛋白降低了1.8%,糖化血红蛋白低于7%的患者糖化血红蛋白升高了35%。
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引用次数: 0
Lessons learned in optimizing recruitment and data collection for a pharmacy-based implementation trial 优化基于药房的实施试验的招聘和数据收集的经验教训。
IF 2.5 4区 医学 Q3 PHARMACOLOGY & PHARMACY Pub Date : 2026-01-01 DOI: 10.1016/j.japh.2025.102972
Abigail G. Shackley, Delesha M. Carpenter, Heidi Charton, Benjamin S. Teeter, Megan Smith, Tessa J. Hastings, Tamera Hughes, Geoffrey Curran

Background

In Fall 2023, we initiated a National Institutes of Health-funded study to test the effectiveness of implementation strategies to support pharmacy implementation of a COVID-19 vaccine hesitancy counseling intervention. Our stepped-wedge trial compared a standard implementation condition (training and technical assistance) to a virtual facilitation (or one-on-one coaching) intervention. Within 6-8 weeks, problems emerged related to pharmacist engagement and data collection that threatened the study's success.

Objective

To describe formative evaluation results for the initial trial year and the strategies we developed and deployed in Fall 2024 to address identified engagement and data collection problems.

Methods

The formative evaluation consisted of 5 semistructured key informant interviews with highly-engaged and unengaged pharmacists and a review of coaches' notes. All qualitative data were coded using a rapid template analysis method. To interpret the results and identify solutions, we consulted rural patient and implementation science expert advisory panels. Consensus was reached on study modification recommendations, which received funder approval.

Results

Numerous barriers impacted pharmacist engagement and data collection, such as poor demand for the COVID-19 vaccine, most patients declining to be audio-recorded to assess our primary outcome of pharmacist counseling fidelity, difficulties submitting encounter forms (our secondary outcome), staffing shortfalls, and pharmacist reluctance to approach “very hesitant” patients.

Discussion

Study modifications included changes to data collection (e.g., shift to using standardized patients for fidelity assessments), pharmacy recruitment, and the standard implementation approach (e.g., more training and tools). These modifications were deployed in the new first year of our implementation trial (August 2024 – April 2025) and we saw major improvements in study engagement and data collection.

Conclusion

Implementation trials often encounter potentially fatal problems due to shifting contexts. Studies can be salvaged if the team takes quick action, in partnership with funders and other constituents, to systematically understand the problems and develop solutions.
背景:2023年秋季,我们启动了一项由美国国立卫生研究院资助的研究,以测试支持药房实施COVID-19疫苗犹豫咨询干预的实施策略的有效性。我们的阶梯形试验比较了标准实施条件(培训和技术援助)和虚拟促进(或一对一指导)干预。在6-8周内,出现了与药剂师参与和数据收集有关的问题,威胁到研究的成功。目的:描述最初试验年的形成性评估结果,以及我们在2024年秋季制定和部署的策略,以解决已确定的参与和数据收集问题。方法:采用5个半结构化的关键信息访谈,分别对高敬业度和非敬业度的药师进行访谈,并回顾教练员的笔记。所有定性数据采用快速模板分析方法编码。为了解释结果并确定解决方案,我们咨询了农村患者和实施科学专家顾问团。就研究修改建议达成了共识,并得到了资助者的批准。结果:许多障碍影响了药剂师的参与和数据收集,例如对COVID-19疫苗的需求不佳,大多数患者拒绝录音以评估药剂师咨询保真度的主要结局,提交就诊表困难(我们的次要结局),人员短缺以及药剂师不愿接近“非常犹豫”的患者。讨论:研究修改包括数据收集的变化(例如,转向使用标准化患者进行保真度评估),药房招聘和标准实施方法(例如,更多的培训和工具)。这些修改在我们实施试验的第一年(2024年8月至2025年4月)进行了部署,我们在研究参与和数据收集方面取得了重大进展。结论:由于环境的变化,实施试验经常遇到潜在的致命问题。如果团队迅速采取行动,与资助者和其他成员合作,系统地了解问题并制定解决方案,研究就可以得到挽救。
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引用次数: 0
Implementation of community pharmacy-based testing and treatment for Chlamydia trachomatis and Neisseria gonorrhoeae in Nova Scotia (Swab-Rx study) 在新斯科舍省实施沙眼衣原体和淋病奈瑟菌的社区药物检测和治疗(拭子- rx研究)。
IF 2.5 4区 医学 Q3 PHARMACOLOGY & PHARMACY Pub Date : 2026-01-01 DOI: 10.1016/j.japh.2025.102973
Mackenzie d’Entremont-Harris, Tasha D. Ramsey, Shea J.L. McInnis, Connor Booker, Dylan DeYoung, Andrea Bishop, Kirk Furlotte, Todd F. Hatchette, Kyle John Wilby

Background

Chlamydia and gonorrhea are the most reported bacterial sexually transmitted infections in North America. Accessible, efficient, and convenient testing mechanisms are essential to identify infections, reduce transmission, access treatment, and prevent complications.

Objective

This study aimed to implement pharmacy-based asymptomatic chlamydia and gonorrhea management in Nova Scotian community pharmacies and evaluate effectiveness and patient acceptability.

Methods

The study occurred in 4 community pharmacies in Nova Scotia, Canada. Pharmacists offered chlamydia and gonorrhea testing using patient self-collected swabs and first-catch urine. Specimens were tested at the Central Zone Microbiology Laboratory and reported back to the pharmacist who then provided results to the patient and prescribed treatment for any identified infection(s). An electronic questionnaire and posttesting interview explored patient acceptability. Pharmacist workload was explored in time per encounter and tests per week. The Reach, Effectiveness, Adoption, Implementation, and Maintenance (RE-AIM) framework and Theoretical Framework of Acceptability informed the study design.

Results

Ninety-seven discrete participants were enrolled for 99 testing encounters. Eighty percent (78/97) of participants responded to the sociodemographic questionnaire, of which 64% were between the ages of 25 and 44, 26% identified as sexually diverse, and 15% as gender diverse. Many respondents reported never having been tested for chlamydia (23%) or gonorrhea (27%). Of the participants tested, 17% had positive test results; 14% had chlamydia and 3% gonorrhea infections. All participants with positive test results were prescribed antibiotic treatment by the pharmacist. Pharmacists required an average of 21 minutes for testing and 17 minutes for treatment encounters. Participants predominantly reported the service was highly acceptable, should always be available, and they would not have been tested if it was not available. Participants raised concerns regarding privacy, increased workload on pharmacists, and cost of the service.

Conclusion

Community pharmacy–based testing and treatment of asymptomatic chlamydia and gonorrhea was highly acceptable to service users. The model successfully identified new cases and pharmacists efficiently prescribed treatment.
背景:衣原体和淋病是北美报道最多的细菌性传播感染(STIs)。可获得、高效和方便的检测机制对于发现感染、减少传播、获得治疗和预防并发症至关重要。目的:在新斯科舍省社区药房实施基于药物的无症状衣原体和淋病管理,并评价其有效性和患者可接受性。方法:研究在加拿大新斯科舍省的四个社区药房进行。药剂师提供衣原体和淋病检测,使用患者自行收集的拭子和首次采集的尿液。在中心区微生物实验室对标本进行检测,并向药剂师报告,药剂师随后将结果提供给患者,并为任何确定的感染开出治疗处方。电子问卷和测试后访谈探讨了患者的可接受性。按每周就诊次数和检查次数及时探讨药师工作量。覆盖、有效性、采用、实施和维护(RE-AIM)框架和可接受性理论框架(TFA)为研究设计提供了依据。结果:97名离散参与者参加了99次测试。80%(78/97)的参与者回答了社会人口调查问卷,其中64%的人年龄在25-44岁之间,26%的人被认为是性别多元化的,15%的人被认为是性别多元化的。许多答复者报告从未接受过衣原体(23%)或淋病(27%)检测。在接受测试的参与者中,17%的测试结果呈阳性;14%有衣原体感染,3%有淋病感染。所有测试结果呈阳性的参与者均由药剂师处方抗生素治疗。药剂师平均需要21分钟进行检测,17分钟进行治疗。大多数参与者报告说,这项服务是高度可接受的,应该始终可用,如果没有可用,他们就不会进行测试。与会者提出了对隐私、药剂师工作量增加和服务成本的担忧。结论:无症状衣原体和淋病的社区药学检测和治疗可被服务用户高度接受。该模型成功地识别了新病例,药剂师有效地开出了治疗处方。
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引用次数: 0
Best practices and barriers to implementing value-based payer programs in community pharmacies: An application of the EPIS framework 在社区药房实施基于价值的付款人项目的最佳实践和障碍:EPIS框架的应用。
IF 2.5 4区 医学 Q3 PHARMACOLOGY & PHARMACY Pub Date : 2026-01-01 DOI: 10.1016/j.japh.2025.102980
Jordan Marie Ballou, La’Kendra Bell, Anna Greer Johnson, Reagan Page, Meagen Rosenthal

Background

The advancement of clinical services in the community pharmacy setting hinges on workflow augmentations that will assist pharmacies in successful implementation. Community Pharmacy Enhanced Services Network (CPESN) Mississippi is a network of community-based pharmacies collaborating to optimize medication use to promote positive patient health outcomes.

Objective

The purpose of this study was to evaluate barriers to and best practices for implementing patient care services while participating in payer engagements.

Methods

This qualitative, quality improvement study was approved as exempt by the University of Mississippi Institutional Review Board. Subjects included owners or managers of pharmacies participating in CPESN Mississippi, an accountable pharmacy organization. Investigators developed two interview guides using the Exploration, Preparation, Implementation, Sustainment (EPIS) Framework. One interview guide was intended to gather information on best practices for the implementation of services, while the other was geared toward assessing barriers to implementation. Pharmacies were sorted into 2 groups to receive either the barriers or best practices questions based on their participation in a payer program in the fall of 2021. Interviews were conducted via telephone and were digitally recorded. Three attempts to contact each pharmacy were made on different days and times. Interviews were transcribed via Trint and underwent analysis for thematic content.

Results

A total of 21 pharmacists at community pharmacies in CPESN Mississippi were interviewed for a response rate of 41%. There were 8 interviews in the best practices group and 13 in the barriers group. The content analysis identified 4 themes in best practices (role specialization, clear communication, support from leadership, and patient engagement) and 4 themes in barriers (infrastructure needs, documentation complications, staff buy-in, and reimbursement).

Conclusion

Study findings concluded that community pharmacists are eager to find alternative sources of revenue but require support with implementation. The use of the EPIS Framework allows for the identification of specific implementation strategies for testing in future studies and creating sustainable and scalable change in the community pharmacy setting.
背景:在社区药房设置临床服务的进步取决于工作流程的增加,这将有助于药房成功实施。社区药房增强服务网络(CPESN)密西西比州是一个以社区为基础的药房网络,合作优化药物使用,促进积极的患者健康结果。目的:本研究的目的是评估在参与付款人约定时实施患者护理服务的障碍和最佳做法。方法:本定性、质量改进研究获得密西西比大学机构审查委员会的豁免批准。受试者包括参与CPESN密西西比州药房的业主或经理,这是一个负责任的药房组织。调查人员使用探索、准备、实施、维持(EPIS)框架制定了两份访谈指南。一份访谈指南的目的是收集关于执行服务的最佳做法的信息,而另一份访谈指南的目的是评估执行方面的障碍。药店被分为两组,根据他们在2021年秋季参加的付款人计划,接受障碍或最佳实践问题。采访是通过电话进行的,并进行了数字记录。他们在不同的日期和时间三次尝试联系每家药店。访谈通过Trint®进行转录,并对主题内容进行分析。结果:对密西西比州CPESN社区药房的21名药师进行了访谈,回复率为41%。最佳实践组有8次面试,障碍组有13次面试。内容分析确定了最佳实践中的四个主题(角色专业化、清晰的沟通、领导的支持和患者参与)和障碍中的四个主题(基础设施需求、文档复杂性、员工支持和报销)。结论:研究结果表明,社区药剂师渴望找到替代收入来源,但需要支持实施。使用EPIS框架可以确定具体的实施策略,以便在未来的研究中进行测试,并在社区药房环境中创造可持续和可扩展的变化。
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引用次数: 0
Pharmacy staff willingness to establish pre-exposure prophylaxis-based collaborative practice agreements in the Southeast United States 药房员工愿意在美国东南部建立基于预科的合作实践协议。
IF 2.5 4区 医学 Q3 PHARMACOLOGY & PHARMACY Pub Date : 2026-01-01 DOI: 10.1016/j.japh.2025.102986
Annabel Nicholas, Christina Chandra, Seth Zissette, Alexis Hudson, Chante Hamilton, Donald Klepser, Alvan Quamina, David P. Holland, Natalie D. Crawford

Background

A collaborative practice agreement (CPA) allows a pharmacist to provide various patient care functions (i.e., ordering labs and modifying drug therapies) under the supervision of a provider. CPAs could facilitate pharmacists to provide human immunodeficiency virus (HIV) prevention services such as pre-exposure prophylaxis screening and prescribing, which could enhance HIV prevention services in places with historically low access.

Objective

We evaluate correlates of pharmacy staff willingness to establish CPAs and to provide specific patient care functions.

Methods

The Collaborative Agreement-based pre-exposure prophylaxis Using Pharmacists study conducted online surveys among pharmacy staff from 8 states in the Southeast United States. Data collection began in January 2024 and is ongoing. Survey questions were developed using Consolidated Framework for Implementation Research constructs and capture the history of CPA usage, attitudes about CPAs, and willingness to establish CPAs. Descriptive analysis and Poisson regression were performed using preliminary data to evaluate pharmacy staff willingness to offer specific patient care functions through CPAs.

Results

Among 246 respondents, 67 (27%) currently have at least 1 CPA in place, with 20 (30%) of those CPAs involving infectious disease care. About 75% were willing to establish a CPA to provide additional services to their patients. Most pharmacy staffs were willing to provide medication therapy management (91%), patient counseling (82%), and modification of existing therapy (73%); fewer were willing to interpret laboratory tests (54%), order laboratory tests (52%), and perform laboratory tests (39%). The strongest correlate of willingness to establish a CPA was having received formal training on CPAs.

Conclusion

Most pharmacy staffs were willing to establish CPAs to provide additional services beyond their current scope of practice, but few have experience with infectious disease CPAs. Future research is needed to identify factors that will allow for successful development and implementation of HIV prevention-specific CPAs and understand barriers to willingness for pharmacy staff who are unwilling to establish CPAs.
背景:合作实践协议(CPA)允许药剂师在提供者的监督下提供各种患者护理功能(即,订购实验室,修改药物治疗)。注册会计师可以促进药剂师提供暴露前预防(PrEP)筛查和处方等艾滋病毒预防服务,从而可以在历史上低可及性的地方加强艾滋病毒预防服务。目的:我们评估药房员工建立注册会计师和提供特定病人护理功能的意愿的相关因素。方法:基于合作协议的PrEP使用药剂师(CAP-UP)研究对美国东南部8个州的药房工作人员进行了在线调查。数据收集始于2024年1月,目前正在进行中。调查问题是使用实施研究的统一框架构建的,并捕获注册会计师使用的历史、对注册会计师的态度和建立注册会计师的意愿。采用描述性分析和泊松回归对初步数据进行评估,以评估药房员工通过注册会计师提供特定患者护理功能的意愿。结果:在246名受访者中,67名(27%)目前至少有一名注册会计师,其中20名(30%)注册会计师涉及传染病护理。大约75%的人愿意成立注册会计师,为他们的病人提供额外的服务。大多数药房工作人员愿意提供药物治疗管理(91%)、患者咨询(82%)和现有治疗修改(73%);更少的人愿意解释实验室检查(54%)、订购实验室检查(52%)和进行实验室检查(39%)。建立注册会计师的意愿与接受过注册会计师的正式培训最相关。结论:大多数药学人员愿意建立注册会计师,以提供超出其现有业务范围的额外服务,但很少有传染病注册会计师的经验。未来的研究需要确定能够成功开发和实施艾滋病毒预防特异性注册会计师的因素,并了解不愿意建立注册会计师的药房工作人员的意愿障碍。
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引用次数: 0
IF 2.5 4区 医学 Q3 PHARMACOLOGY & PHARMACY Pub Date : 2026-01-01 DOI: 10.1016/j.japh.2025.102995
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引用次数: 0
IF 2.5 4区 医学 Q3 PHARMACOLOGY & PHARMACY Pub Date : 2026-01-01
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引用次数: 0
IF 2.5 4区 医学 Q3 PHARMACOLOGY & PHARMACY Pub Date : 2026-01-01
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引用次数: 0
IF 2.5 4区 医学 Q3 PHARMACOLOGY & PHARMACY Pub Date : 2026-01-01
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引用次数: 0
IF 2.5 4区 医学 Q3 PHARMACOLOGY & PHARMACY Pub Date : 2026-01-01
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引用次数: 0
期刊
Journal of the American Pharmacists Association
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