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Unveiling the forces behind exercise intent in sports and fitness live streaming: a combination of symmetric and asymmetric modeling approaches 揭示体育和健身直播中运动意图背后的力量:对称和非对称建模方法的组合
Pub Date : 2024-08-13 DOI: 10.1108/ijsms-01-2024-0015
Weisheng Chiu, Han Soo Kim, Young Suk Oh, Ye Hoon Lee

Purpose

This study aims to answer the following research questions: (1) How do features of sports and fitness live streaming content influence individuals’ viewing experiences? (2) How do these antecedents interact with each other to influence individuals’ intentions to exercise in the context of sports and fitness live streaming?

Design/methodology/approach

We employed both symmetric (PLS-SEM) and asymmetric (fsQCA) analyses using data from 886 participants. A mixed approach addresses the complex nature of the decision-making process among sports and fitness live streaming users.

Findings

The findings reveal that individuals’ appraisal of their interactions with sports and fitness streamers (i.e. instant feedback, interactivity) significantly affects their perceptions of telepresence, entertainment, and flow. These, in turn, positively influence their intention to exercise in live sports and fitness streaming sessions. The study also uncovers various combinations of causal conditions leading to exercise intention, a detail overlooked by the PLS-SEM method alone.

Originality/value

This research contributes to the literature on cognitive appraisal theory, particularly in the context of sports and fitness live streaming, by integrating symmetric and asymmetric analyses. Practically, strategic implications are provided for practitioners in sports and fitness industry.

目的本研究旨在回答以下研究问题:(1)体育健身直播内容的特征如何影响个人的观看体验?(2) 在体育和健身直播的背景下,这些前因如何相互作用,影响个人的锻炼意向?研究结果研究结果表明,个人对与体育健身流媒体互动的评价(即即时反馈、互动性)会极大地影响他们对远程呈现、娱乐和流量的感知。这些反过来又会积极影响他们在体育健身流媒体直播中锻炼的意愿。本研究还揭示了导致锻炼意向的各种因果条件组合,而仅采用 PLS-SEM 方法却忽略了这一细节。原创性/价值本研究通过整合对称和非对称分析,为认知评价理论的文献做出了贡献,尤其是在体育健身流媒体直播的背景下。在实践中,本研究为体育健身行业的从业人员提供了战略启示。
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引用次数: 0
The effect of athlete endorsement on employees' organizational identification: a case study utilizing an Olympic athlete 运动员代言对员工组织认同的影响:利用奥林匹克运动员的案例研究
Pub Date : 2024-08-01 DOI: 10.1108/ijsms-03-2024-0070
Yoshifumi Bizen, Yosuke Tsuji

Purpose

This study aims to investigate the effects of sponsorship on organizational identification among employees of companies that sponsor individual athletes from the perspective of internal marketing.

Design/methodology/approach

An online survey was conducted in July 2021 targeting employees of Company A. Specifically, employees were invited to participate via email notifications sent through the company's intranet. To clarify the impact of company sponsorships for individual athletes on employee organizational identification, this study focused on the relationship between Company A and an athlete they support. Psychometric scales were used to measure the factors of the hypothetical model, such as sponsor fit and attitudes toward sponsorship. The analysis was conducted using IBM SPSS 28.0 and AMOS 25 Graphics, and the hypotheses were tested using structural equation modeling.

Findings

We collected a total of 365 survey responses in two weeks. All the hypotheses in this study were supported, indicating that athlete identification and brand knowledge had a significant positive effect on perceived sponsor fit. In addition, attitudes toward the employer significantly have positive relationships with brand commitment and organizational identification. This study showed that perceived sponsor fit plays an important role in employee perceptions of sponsorship. Athlete endorsement is effective from an internal marketing perspective.

Research limitations/implications

The limitation of this study is the selection of the research subject. Conducting the same survey targeting individual athletes with different characteristics may lead to discoveries about the impact of corporate sponsorship on employee organizational identification.

Practical implications

The practical implication of this study is that business executives should also use sponsorship for individual athletes as a means to unify and motivate their employees. In selecting athletes for sponsorship, it is necessary to select individuals who fit the company image. In this process, listening to employees' opinions may help select the most suitable athlete who matches the company's image.

Originality/value

Many studies conducted on sports sponsorship have focused on the impact on potential customers, from external marketing. Even in studies examining the effects of sports sponsorship on employees, the sponsored subjects are typically teams or events. Therefore, the originality of this study lies in examining the impact of athlete endorsement on the company's employees from the perspective of internal marketing.

本研究旨在从内部营销的角度研究赞助运动员的公司员工对组织认同的影响。设计/方法/途径 2021 年 7 月,针对 A 公司员工进行了一项在线调查,具体而言,通过公司内部网发送电子邮件通知,邀请员工参与调查。为明确公司赞助运动员对员工组织认同的影响,本研究重点关注 A 公司与他们支持的运动员之间的关系。心理测量量表用于测量假设模型中的因素,如赞助商契合度和对赞助的态度。使用 IBM SPSS 28.0 和 AMOS 25 Graphics 进行了分析,并使用结构方程模型对假设进行了检验。本研究中的所有假设都得到了支持,表明运动员认同和品牌知识对感知赞助商契合度有显著的积极影响。此外,对雇主的态度与品牌承诺和组织认同也有显著的正相关关系。这项研究表明,感知到的赞助商契合度在员工对赞助商的认知中起着重要作用。从内部营销的角度来看,运动员代言是有效的。研究局限性/影响本研究的局限性在于研究对象的选择。本研究的实际意义在于,企业高管也应将赞助运动员个人作为团结和激励员工的一种手段。在选择赞助运动员时,有必要选择符合公司形象的个人。在这一过程中,听取员工的意见可能有助于挑选出最合适、最符合公司形象的运动员。原创性/价值许多关于体育赞助的研究都侧重于从外部市场营销方面对潜在客户的影响。即使在研究体育赞助对员工的影响时,被赞助对象也通常是球队或赛事。因此,本研究的独创性在于从内部营销的角度研究运动员代言对公司员工的影响。
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引用次数: 0
Understanding motives and consumption behavior of sports NFT holders and non-holders: a case study of Kbollect 了解体育非固定电话持有者和非持有者的动机和消费行为:Kbollect 案例研究
Pub Date : 2024-07-29 DOI: 10.1108/ijsms-03-2023-0056
Min Jin Park, J. Lucy Lee

Purpose

The purposes of the paper were (1) to examine the primary motives for owning sports NFTs and (2) to investigate their influence on fan consumption behavior toward sports teams for NFT-holders and non-holders and to examine whether any difference between NFT-holders and non-holders existed.

Design/methodology/approach

A qualitative case study approach of both individual and focus group interviews was used to identify major motives for the ownership of NFTs for sports NFT-holders and non-holders of Kbollect in particular. Data were analyzed through a thematic content analysis utilizing nCoder.

Findings

Five common motives – financial rewards, exclusivity, hedonic motivation, sense of belonging and effort expectancy – were identified. For both sport NFT-holders and non-holders, financial rewards were the most influential motive. Whether sports fans own sports NFTs or not, they all indicated that ownership of sports NFTs would reinforce their consumption behavior.

Research limitations/implications

The findings suggest to scholars and practitioners that sports NFTs primarily serve as a marketing tool, rather than constituting a viable means of investment. This observation holds true contingent upon two conditions: first, the reduction of technological barriers for non-sports NFT holders in acquiring sports NFTs; second, the provision of more palpable and attainable advantages for sport NFT-holders. Additionally, for existing NFT-holders, providing strategies to ensure a sense of belonging to the NFTs community would be beneficial.

Originality/value

The authors attempted to provide the most influential motives for sport NFT-holders and non-holders of sports NFTs. It was anticipated that these motives to influence fan behavior towards the sports team, possibly leading to increased engagement like higher game viewership, greater event attendance and a greater likelihood of buying team merchandise.

本文的目的是:(1)研究拥有体育NFT的主要动机;(2)研究这些动机对NFT持有者和非持有者的球迷对运动队的消费行为的影响,并研究NFT持有者和非持有者之间是否存在差异。通过使用 nCoder 进行主题内容分析,对数据进行了分析。研究结果确定了五种共同动机--经济回报、排他性、享乐动机、归属感和努力期望。对于体育 NFT 持有者和非持有者而言,经济回报是最具影响力的动机。无论体育迷是否拥有体育非营利组织,他们都表示拥有体育非营利组织会强化他们的消费行为。研究局限/意义研究结果向学者和从业人员表明,体育非营利组织主要作为一种营销工具,而不是一种可行的投资手段。这一观点的成立取决于两个条件:第一,减少非体育类非广电总局持有者获得体育类非广电总局的技术障碍;第二,为体育类非广电总局持有者提供更多可感知、可实现的优势。原创性/价值作者试图提供对体育NFT持有者和非体育NFT持有者最具影响力的动机。预计这些动机将影响球迷对运动队的行为,可能会导致更多的参与,如更高的比赛收视率、更多的活动出席率和更大的购买球队商品的可能性。
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引用次数: 0
Demonstrating and communicating artificial intelligence brand capabilities: Amazon Web Services sponsorship with the National Football League 展示和传播人工智能品牌能力:亚马逊网络服务赞助美国国家橄榄球联盟
Pub Date : 2024-07-29 DOI: 10.1108/ijsms-03-2024-0065
John A. Fortunato, Allie Kosterich

Purpose

As artificial intelligence (AI) continues to influence sports league and team operations, the brands providing these services are sponsoring sports properties to demonstrate and communicate their performance capabilities. This article examines Amazon Web Services (AWS) sponsorship with the National Football League (NFL). This sponsorship features functional congruence, which is when a sponsor has a participatory role in performing services for the property.

Design/methodology/approach

The AWS sponsorship with the NFL is captured by examining specially created websites, in-game sponsored elements, and television commercials aired during the broadcast of NFL games. The AWS website focuses on the services profiled in this article.

Findings

AWS provides the NFL with performance-based (on-the-field) and business-based (off-the-field) services. Of particular note, AWS capabilities help the NFL create the game schedule and address the issue of player health and safety. Demonstrating functional congruence appears to be especially valuable in business-to-business marketing where purchase decisions are more focused on brand reliability. AWS television commercials feature the tagline, “if AWS can do this for the NFL, imagine what it can do for your business.”

Originality/value

With the role of AI in sports in its relative infancy, it is imperative to document what services AI brands are performing for a professional sports league. Examining AWS sponsorship with the NFL provides a timely, practical example of how an AI brand communicates and positions itself using sponsorship as a marketing strategy.

目的 随着人工智能(AI)不断影响体育联盟和球队的运营,提供这些服务的品牌正在赞助体育产业,以展示和宣传其性能能力。本文探讨了亚马逊网络服务公司(AWS)赞助美国国家橄榄球联盟(NFL)的情况。这种赞助具有功能一致性(functional congruence)的特点,即赞助商在为体育产业提供服务的过程中具有参与性。AWS 网站的重点是本文所介绍的服务。研究结果AWS 为 NFL 提供了基于性能(场内)和基于业务(场外)的服务。尤其值得注意的是,AWS 的功能可帮助 NFL 制定比赛日程,并解决球员健康和安全问题。在企业对企业的营销中,展示功能的一致性似乎特别有价值,因为在企业对企业的营销中,购买决策更注重品牌的可靠性。AWS 电视广告的标语是:"如果 AWS 能为 NFL 做这些,想象一下它能为您的企业做什么。"原创性/价值由于人工智能在体育运动中的作用还处于相对初级阶段,因此必须记录人工智能品牌为职业体育联盟提供了哪些服务。研究 AWS 与 NFL 的赞助关系为人工智能品牌如何利用赞助作为营销策略进行传播和定位提供了一个及时、实用的范例。
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引用次数: 0
Why do consumers buy sports NFTs? – decoding consumer values and needs driving purchase intention 消费者为何购买运动型非轮胎橡胶?- 解码驱动购买意向的消费者价值和需求
Pub Date : 2024-07-25 DOI: 10.1108/ijsms-04-2024-0097
Joern Schlimm, Sebastiano Mereu, Christoph Breuer

Purpose

Over the past years, non-fungible tokens (NFTs) have sparked growing interest in the sport industry. NFTs are unique digital assets verified using blockchain technology. Each NFT has a distinct identifier that sets it apart from other tokens, documenting its uniqueness and ownership. NFTs promise innovative growth opportunities by generating revenue via novel products such as digital collectibles which can be owned and traded on dedicated platforms. Despite this promising outlook, it currently seems unclear how sports NFTs should be designed and which features they should offer to align with consumer values, effectively meet their needs and ultimately drive Purchase Intention. This study will therefore attempt to answer the following research question: Which consumer values and consumer needs have a positive impact on PI of sports NFTs? Based on the results, the study seeks to offer advice on concrete characteristics sports NFTs should possess in order to foster mainstream adoption.

Design/methodology/approach

To address the current gap in the literature and provide an answer to the research question, this paper uses structural equation modelling exploring the impact of consumer values and consumer needs or wants on purchase intention regarding sports NFTs.

Findings

The results of this study indicate that social needs or wants (SNW) have the strongest impact on purchase intention, as well as on experiential and functional needs or wants. NFTs should therefore possess characteristics that foster community, interaction and connection with other team or athlete supporters while enhancing the overall consumer experience. Incorporating these elements into future NFTs can help sports organizations tap into the social SNW of consumers by providing opportunities for connection, interaction and collective experiences within supporter communities.

Research limitations/implications

Due to the low response rate of Baby Boomers, the results of the study cannot be applied to this cohort. Additional research, potentially using physical in-stadium surveys and targeted specifically at the BB cohort may shed light on their particular values, needs or wants and impact on sports NFT purchase intention. Moreover, Generation Z respondents may statistically be underrepresented in the sample due to the fact that only respondents aged 18 and older were included in the study. Hence, the part of Generation Z, which was born after March 2006 and had not yet come of age at the time of this research, was explicitly excluded from the survey. Results should be applied carefully to the population of sports team or athlete supporters due to the method of data collection which was based on convenience sampling and may therefore not be representative. Since the survey was exclusively administered online, people with no Internet access are no

目的过去几年来,不可兑换代币(NFT)在体育产业中引发了越来越多的兴趣。NFT 是使用区块链技术验证的独特数字资产。每个 NFT 都有区别于其他代币的独特标识符,记录了其独特性和所有权。NFT 通过新颖的产品(如可在专用平台上拥有和交易的数字收藏品)创造收入,有望带来创新增长机会。尽管前景广阔,但目前似乎还不清楚体育 NFT 应如何设计,应提供哪些功能才能符合消费者的价值观,有效满足他们的需求,并最终推动购买意向。因此,本研究将尝试回答以下研究问题:哪些消费者价值观和消费者需求会对体育 NFT 的 PI 产生积极影响?为了填补目前的文献空白并回答研究问题,本文采用结构方程建模法探讨了消费者价值观和消费者需求或愿望对体育 NFT 购买意向的影响。研究结果本研究结果表明,社会需求或愿望(SNW)对购买意向的影响最大,对体验性和功能性需求或愿望的影响也最大。因此,NFT 应具备促进社区、互动以及与其他球队或运动员支持者联系的特点,同时增强消费者的整体体验。将这些元素融入到未来的 NFT 中,可以帮助体育组织挖掘消费者的社交 SNW,为支持者社区提供联系、互动和集体体验的机会。有可能使用体育场内的实际调查和专门针对婴儿潮一代的其他研究可能会揭示他们的特殊价值观、需求或愿望以及对体育 NFT 购买意向的影响。此外,由于研究只包括 18 岁及以上的受访者,因此从统计上看,Z 世代受访者在样本中的代表性可能不足。因此,调查明确排除了 2006 年 3 月以后出生、在研究期间尚未成年的 Z 世代。由于数据收集方法是基于便利抽样,因此结果应谨慎适用于运动队或运动员支持者群体,可能不具有代表性。实际意义体育组织和营销人员可以利用本研究中发现的 SNW 的强大影响力,对其 NFT 组合进行相应的定位。利用运动员本人或其他有影响力的人作为产品代言人可能会引发消费者的购买意向。此外,至关重要的是,对消费者具有强大影响力的社交媒介,如家人、朋友、同事和其他团队支持者拥有或推广 NFT。营销人员可以通过鼓励推荐、评论和用户生成的内容来展示 NFT 如何对他人产生积极影响,从而支持这一采用过程。作为第一步,在支持者中达到采用的临界质量将最终影响消费者满足 ENW 和 FNW 的愿望。然后,消费者可能会认识到使用网络福特汽车的好处,即提升他们的整体消费体验,使他们的生活更轻松,例如,将网络福特汽车作为季票使用,或收集他们日后可兑换的忠诚度积分。
{"title":"Why do consumers buy sports NFTs? – decoding consumer values and needs driving purchase intention","authors":"Joern Schlimm, Sebastiano Mereu, Christoph Breuer","doi":"10.1108/ijsms-04-2024-0097","DOIUrl":"https://doi.org/10.1108/ijsms-04-2024-0097","url":null,"abstract":"<h3>Purpose</h3>\u0000<p>Over the past years, non-fungible tokens (NFTs) have sparked growing interest in the sport industry. NFTs are unique digital assets verified using blockchain technology. Each NFT has a distinct identifier that sets it apart from other tokens, documenting its uniqueness and ownership. NFTs promise innovative growth opportunities by generating revenue via novel products such as digital collectibles which can be owned and traded on dedicated platforms. Despite this promising outlook, it currently seems unclear how sports NFTs should be designed and which features they should offer to align with consumer values, effectively meet their needs and ultimately drive Purchase Intention. This study will therefore attempt to answer the following research question: Which consumer values and consumer needs have a positive impact on PI of sports NFTs? Based on the results, the study seeks to offer advice on concrete characteristics sports NFTs should possess in order to foster mainstream adoption.</p><!--/ Abstract__block -->\u0000<h3>Design/methodology/approach</h3>\u0000<p>To address the current gap in the literature and provide an answer to the research question, this paper uses structural equation modelling exploring the impact of consumer values and consumer needs or wants on purchase intention regarding sports NFTs.</p><!--/ Abstract__block -->\u0000<h3>Findings</h3>\u0000<p>The results of this study indicate that social needs or wants (SNW) have the strongest impact on purchase intention, as well as on experiential and functional needs or wants. NFTs should therefore possess characteristics that foster community, interaction and connection with other team or athlete supporters while enhancing the overall consumer experience. Incorporating these elements into future NFTs can help sports organizations tap into the social SNW of consumers by providing opportunities for connection, interaction and collective experiences within supporter communities.</p><!--/ Abstract__block -->\u0000<h3>Research limitations/implications</h3>\u0000<p>Due to the low response rate of Baby Boomers, the results of the study cannot be applied to this cohort. Additional research, potentially using physical in-stadium surveys and targeted specifically at the BB cohort may shed light on their particular values, needs or wants and impact on sports NFT purchase intention. Moreover, Generation Z respondents may statistically be underrepresented in the sample due to the fact that only respondents aged 18 and older were included in the study. Hence, the part of Generation Z, which was born after March 2006 and had not yet come of age at the time of this research, was explicitly excluded from the survey. Results should be applied carefully to the population of sports team or athlete supporters due to the method of data collection which was based on convenience sampling and may therefore not be representative. Since the survey was exclusively administered online, people with no Internet access are no","PeriodicalId":501000,"journal":{"name":"International Journal of Sports Marketing and Sponsorship","volume":"9 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-07-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141755413","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Ethics in quantitative sport management research: the impact of AI 定量体育管理研究中的伦理问题:人工智能的影响
Pub Date : 2024-07-23 DOI: 10.1108/ijsms-05-2024-0111
Galen Trail, Ari Kim, Hyejin Bang, Jessica R. Braunstein-Minkove

Purpose

Despite the use of plagiarism-checking software and current ethical guidelines in sport management journals, raising awareness of ethical concerns and potential risks of artificial intelligence (AI) applications is necessary. This paper discusses how AI affects ethical research and publishing and provides guidelines for sport management scholars to ensure quality and integrity of their research.

Design/methodology/approach

A comprehensive review and critical analysis of literature was performed to evaluate research ethics, potential risks, and guiding principles for the use of AI in research.

Findings

Ethical research guidelines for quantitative sport management research were proposed. The guidelines encompass seven principles for the proper use of AI and ethical conduct specific to the research methods, data analysis, and results, which would be challenging for AI to accurately replicate.

Originality/value

This study provides an original contribution to the field of sport management because numerous questions concerning ethics and AI have not been addressed until now. The guidelines are suitable for use by sport management scholars, concerning the accuracy, validity, and quality of research while mitigating ethical risks in AI-generated content.

目的尽管体育管理期刊使用了剽窃检查软件和现行的伦理准则,但仍有必要提高对人工智能(AI)应用的伦理问题和潜在风险的认识。本文讨论了人工智能如何影响研究和出版伦理,并为体育管理学者提供了指导方针,以确保其研究的质量和完整性。研究结果提出了定量体育管理研究的伦理研究指导方针。该指导原则包括正确使用人工智能的七项原则,以及研究方法、数据分析和结果方面的具体道德行为,人工智能要想准确复制这些结果具有挑战性。原创性/价值本研究为体育管理领域做出了原创性贡献,因为到目前为止,有关道德和人工智能的许多问题尚未得到解决。指导原则适合体育管理学者使用,涉及研究的准确性、有效性和质量,同时降低人工智能生成内容的伦理风险。
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引用次数: 0
Toward the professionalization of sponsorship management in voluntary sports clubs: a comprehensive analysis of components and their specifications 实现志愿体育俱乐部赞助管理的专业化:组成部分及其规格的综合分析
Pub Date : 2024-07-19 DOI: 10.1108/ijsms-01-2024-0023
Luc Schulz, Romano Keller-Meier, Grazia Lang, Siegfried Nagel, Raphael Stieger, Torsten Schlesinger

Purpose

Many voluntary sports clubs face financial difficulties and consequently turn to external funding sources. Recent developments suggest that sports clubs have been successful in significantly increasing sponsorship income by professionalizing their sponsorship activities. However, not much is known about how voluntary sports clubs professionalize their sponsorship management (e.g. sponsorship staff). This study seeks to gain a deeper understanding of the components addressed and the practices used by voluntary sports clubs to professionalize their sponsorship.

Design/methodology/approach

An exploratory case study was conducted to gain in-depth insights into voluntary sports clubs’ organizational developments in the context of sponsorship management. Data were collected from six sports clubs through document analyses and problem-centered interviews with decision makers. The data were analyzed using a qualitative content analysis approach, which included both deductive and complementary inductive coding of the data.

Findings

The results show that the components addressed in the professionalization of sponsorship management are reflected in three dimensions: “people and positions” (e.g. sponsorship staff), “structures and processes” (e.g. differentiation of responsibilities), and “strategies and activities” (e.g. sponsorship rights orientation). It was also found that clubs, which have diverse characteristics and levels of professionalization, pursue distinct approaches.

Originality/value

In contrast to studies on professional sports organizations that focus primarily on the sponsor’s perspective, this study sheds light on sponsorship management in sports clubs in the non-profit sector. The findings can help voluntary sports clubs to transform their sponsorship management strategically and increase sponsorship income in the long term.

目的 许多志愿体育俱乐部面临财政困难,因此转向外部资金来源。最近的发展表明,体育俱乐部通过将赞助活动专业化,成功地大幅增加了赞助收入。然而,人们对志愿体育俱乐部如何实现赞助管理(如赞助人员)的专业化了解不多。本研究旨在深入了解志愿体育俱乐部在实现赞助专业化过程中所涉及的内容和采用的做法。通过文件分析和以问题为中心对决策者进行访谈,从六个体育俱乐部收集了数据。研究结果表明,赞助管理专业化所涉及的内容体现在三个方面:结果表明,赞助管理职业化所涉及的内容体现在三个方面:"人员和职位"(如赞助工作人员)、"结构和流程"(如责任分工)以及 "战略和活动"(如赞助权导向)。原创性/价值与主要关注赞助商视角的职业体育组织研究不同,本研究揭示了非营利部门体育俱乐部的赞助管理。研究结果有助于志愿体育俱乐部进行赞助管理战略转型,并从长远角度增加赞助收入。
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引用次数: 0
The spillover effect of Chinese sportswear brands' relationship quality: a perspective of Confucian yuanfen culture 中国运动装品牌关系质量的溢出效应:儒家元分文化的视角
Pub Date : 2024-07-18 DOI: 10.1108/ijsms-02-2024-0049
Ruichen Yang, Hemin Song
PurposeChinese consumers' brand preferences are shifting from foreign sportswear brands to domestic ones. This indicates an increasingly strong relationship between Chinese consumers and domestic sportswear brands. The purpose of this study is to explore the spillover effect of Chinese domestic sportswear brands’ relationship quality to uncover the psychological mechanisms driving this preference shift.Design/methodology/approachThe study used a brand relationship quality scale based on Chinese Confucian yuanfen culture, considering it as a second-order reflective-formative construct. The survey generated 326 valid responses online. Due to the presence of second-order reflective-formative construct in the variables, SmartPLS 4.0 was used for hypothesis testing.FindingsInteraction belief, intimate interaction and happiness as formative dimensions of Confucian yuanfen brand relationship quality are validated, while emotional expression and tolerance are not. The Confucian yuanfen brand relationship quality has a spillover effect on product origin image and domestic sportswear brand preference. Product origin image has a mediating role between Confucian yuanfen brand relationship quality and domestic sportswear brand preference. However, consumer xenocentrism does not moderate the spillover effect of Confucian yuanfen brand relationship quality on domestic sportswear brand preference.Originality/valueThis study tests brand relationship quality from Confucian yuanfen perspective as a second-order reflective-formative construct. It contributes to understanding how Chinese consumers perceive their relationships with domestic sportswear brands. The results advance the current body of knowledge on brand relationship quality and spillover effect in sports marketing, indicating that Chinese sportswear brands can explore the possibility of co-opetition to achieve mutual benefits.
目的中国消费者的品牌偏好正从国外运动装品牌转向国内运动装品牌。这表明中国消费者与国内运动品牌之间的关系越来越紧密。本研究旨在探讨中国国内运动装品牌关系质量的溢出效应,以揭示驱动这一偏好转变的心理机制。该调查在网上产生了 326 份有效答卷。研究结果互动信念、亲密互动和幸福感作为儒家元分品牌关系质量的形成维度得到了验证,而情感表达和宽容度没有得到验证。儒元芬品牌关系质量对产品原产地形象和国内运动装品牌偏好具有溢出效应。产品原产地形象在儒元芬品牌关系质量和国产运动服品牌偏好之间具有中介作用。然而,消费者的排外中心主义并不能调节儒家源远流长的品牌关系质量对国产运动服装品牌偏好的溢出效应。它有助于理解中国消费者如何看待他们与国内运动品牌之间的关系。研究结果推进了目前有关体育营销中品牌关系质量和溢出效应的知识体系,表明中国体育用品品牌可以探索合作竞争的可能性,以实现互利共赢。
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引用次数: 0
Effect of baseball stadium food service quality on outcome variables with emphasis on the moderating role of stadium atmosphere 棒球场餐饮服务质量对结果变量的影响,强调球场氛围的调节作用
Pub Date : 2024-07-16 DOI: 10.1108/ijsms-02-2024-0045
Yunduk Jeong

Purpose

While existing research has predominantly focused on the positive relationships between service quality and outcome variables, there has been limited investigation into the influence of food service quality on these variables or the moderating role of stadium atmosphere in the realm of sports marketing. This study aims to fill these gaps by examining the structural relationships between baseball stadium food quality, timeliness, satisfaction, and behavioral intention with an emphasis on the moderating effect of stadium atmosphere.

Design/methodology/approach

The data were collected from spectators attending baseball games. This study established the validity of the measurement scale through confirmatory factor analysis, factor loadings, average variance extracted, and construct reliability using Cronbach’s alpha. In addition, this study employed structural equation modeling with maximum likelihood estimation to examine positive relationships and mediating effects and used Jamovi statistical software to conduct moderation analysis.

Findings

The findings demonstrate the significant impacts of food quality on satisfaction and behavioral intention, the positive effects of timeliness on satisfaction and behavioral intention, and the notable influence of satisfaction on behavioral intention. Additionally, this study found that satisfaction partially mediates the aforementioned relationships and that stadium atmosphere moderates these pathways.

Originality/value

This study contributes to the literature by addressing the impact of food service quality on outcome variables within sports marketing, an area that has received limited attention. Specifically, it examines how food quality and timeliness influence consumer satisfaction and behavioral intention. Furthermore, the study highlights the moderating role of stadium atmosphere, demonstrating its potential to enhance the relationship between food quality and consumer outcomes. These findings expand our understanding of consumer behavior in sports settings, offering practical strategies for team officials to enhance fan experiences. By diversifying menu options, optimizing concession operations, and collaborating with local vendors, team officials can significantly improve food service quality and create a more engaging stadium atmosphere.

目的虽然现有研究主要集中在服务质量与结果变量之间的正相关关系上,但在体育营销领域,对餐饮服务质量对这些变量的影响或球场氛围的调节作用的研究还很有限。本研究旨在通过研究棒球场食品质量、及时性、满意度和行为意向之间的结构关系,并重点研究体育场氛围的调节作用,来填补这些空白。本研究通过确认性因子分析、因子负荷、提取的平均方差以及使用克朗巴赫α计算的构建信度,确定了测量量表的有效性。此外,本研究还采用了最大似然估计结构方程模型来检验正相关关系和中介效应,并使用 Jamovi 统计软件进行了调节分析。此外,本研究还发现,满意度在一定程度上调节了上述关系,而体育场馆氛围则调节了这些途径。本研究通过探讨餐饮服务质量对体育营销中结果变量的影响,为相关文献做出了贡献。具体而言,研究探讨了食品质量和及时性如何影响消费者满意度和行为意向。此外,研究还强调了体育场馆氛围的调节作用,证明其有可能增强食品质量与消费者结果之间的关系。这些发现拓展了我们对体育赛事中消费者行为的理解,为球队官员提供了提升球迷体验的实用策略。通过丰富菜单选择、优化特许经营以及与当地供应商合作,球队官员可以显著提高餐饮服务质量,并营造更有吸引力的球场氛围。
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引用次数: 0
Brand perception and its relationships to satisfaction with a virtual sporting event 品牌认知及其与虚拟体育赛事满意度的关系
Pub Date : 2024-07-11 DOI: 10.1108/ijsms-09-2023-0186
Daniel Martínez-Cevallos, Mario Alguacil, Ferran Calabuig, Daniel Duclos-Bastías

Purpose

The purpose of this study is to use structural equation modeling to examine the interaction between the variables of corporate image, credibility, trust and satisfaction in the context of a virtual sporting event. The aim is to determine whether these variables have significant relationships with each other and which of them has the greatest influence on the prediction of participants' satisfaction.

Design/methodology/approach

A structured questionnaire was used, based on previously validated scales. The survey was administered using the LimeSurvey platform. The sample consisted of a total of 588 participants of the Medellín virtual marathon.

Findings

The results of the study reveal significant findings regarding the relationships between the variables of corporate image, credibility, trust, and satisfaction in virtual sporting events. In particular, it is highlighted that trust emerges as the most influential factor in participants' satisfaction, which offers an insightful understanding of the importance of this variable in the user experience in virtual sporting events.

Research limitations/implications

This study emphasizes the importance of brand analysis in the sports environment, stressing that the actions undertaken by managers should highlight both the corporate image and the connections with users, given their fundamental role in customer satisfaction. Likewise, the study of these variables within the sports context provides new knowledge and fills existing gaps within the academy. Limitations include the sample and the lack of consideration of all brand variables.

Practical implications

The need to cultivate a strong and well-managed image to build trust with participants is emphasized for organizers of virtual sporting events. It is crucial to work on establishing long-term credibility, especially in the relatively new context of virtual racing. Maintaining, and building the virtual career offering is essential to strengthening relationships, demonstrating a robust corporate image. In addition, since trust and credibility have a significant impact on participant satisfaction in this type of event, managers must communicate the assurance that virtual careers offer an experience free of uncertainty and risk, which is particularly attractive to a new customer base interested in this format.

Originality/value

This article presents an original contribution by investigating the relationships between corporate image, credibility, trust, and satisfaction in the context of virtual sporting events. It employs a structural equation model to assess the significance and predictive capacity of these variables. Notably, the study identifies trust as the most influential factor in predicting participant satisfaction. These finding

本研究的目的是使用结构方程模型来研究虚拟体育赛事中企业形象、可信度、信任度和满意度等变量之间的相互作用。目的是确定这些变量之间是否存在显著的相互关系,以及哪一个变量对预测参与者的满意度影响最大。调查使用 LimeSurvey 平台进行。研究结果这项研究揭示了虚拟体育赛事中企业形象、可信度、信任度和满意度等变量之间的重要关系。研究局限/启示本研究强调了体育环境中品牌分析的重要性,强调管理者所采取的行动应突出企业形象和与用户的联系,因为这两者在客户满意度中起着至关重要的作用。同样,在体育领域对这些变量的研究也提供了新的知识,填补了学术界现有的空白。实践意义对于虚拟体育赛事的组织者来说,需要培养一个强大的、管理良好的形象,以建立与参与者之间的信任。努力建立长期可信度至关重要,尤其是在相对较新的虚拟竞赛环境中。维护和建立虚拟职业生涯对加强关系、展示稳健的企业形象至关重要。此外,由于信任和可信度对这类赛事的参与者满意度有重大影响,因此管理者必须传达这样的保证,即虚拟职业生涯提供了一种没有不确定性和风险的体验,这对对这种形式感兴趣的新客户群尤其具有吸引力。文章采用结构方程模型来评估这些变量的重要性和预测能力。值得注意的是,研究发现信任是预测参与者满意度的最有影响力的因素。这些发现为我们深入了解品牌变量在虚拟体育赛事领域塑造用户满意度的相对重要性提供了宝贵的见解。通过揭示这些动态变化,这项研究有助于赛事管理者做出明智的资源分配决策,有助于深入了解品牌在这一背景下的影响。
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引用次数: 0
期刊
International Journal of Sports Marketing and Sponsorship
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