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How streamer credibility affects viewers’ willingness to pay for online games: a social identity perspective 主播信誉如何影响观众为网络游戏付费的意愿:一个社会身份的视角
Pub Date : 2024-12-09 DOI: 10.1108/ijsms-05-2024-0108
Umut Kubat Dokumacı

Purpose

This paper proposes a structural model that explores the relationship between game/esports streamers’ credibility dimensions and viewers’ willingness to spend money (WTP) on online games. The study seeks to uncover the underlying mechanisms in this relationship by drawing on the source credibility model, social identity theory and S-O-R framework.

Design/methodology/approach

The study utilized an online survey conducted through Qualtrics survey software to validate the proposed framework. The sample (N = 612) consisted of viewers of a Turkish esports live streamer with a substantial following on both Twitch and YouTube. The main research framework was tested using AMOS 22, and the serial mediation analyses were done using Process v3.0 on SPSS.

Findings

The findings of this study are significant, revealing that streamer credibility (SC) factors – trustworthiness, attractiveness and expertise – have a profound impact on the response variables purchase intention (PI) and WTP through streamer identification (STI). Moreover, the study uncovers that the time spent watching the streamer significantly influences WTP for games, a crucial insight for the gaming industry.

Practical implications

By bridging the realms of social identity theory and the source credibility model within the context of game streaming, this study charts new territory in understanding the intricate web of factors shaping consumer behaviour in live-stream gaming environments. It highlights the multifaceted nature of viewer-streamer interactions and their implications for marketers and industry stakeholders seeking to navigate the expanding landscape of live stream commerce.

Originality/value

This paper offers a novel structural framework that synthesizes multiple perspectives to investigate the relationship between esports streamers’ credibility and viewers’ spending behaviour. By incorporating concepts from the source credibility model, social identity theory and S-O-R framework, the study not only expands upon existing theories of identity in the streaming domain but also provides a comprehensive understanding of the factors influencing consumer behaviour in online gaming environments.

本文提出了一个结构模型,探讨游戏/电子竞技主播可信度维度与观众在线游戏消费意愿(WTP)之间的关系。本研究试图通过来源可信度模型、社会认同理论和S-O-R框架来揭示这种关系的潜在机制。设计/方法/方法本研究利用Qualtrics调查软件进行的在线调查来验证所提出的框架。样本(N = 612)由土耳其电竞直播的观众组成,他们在Twitch和YouTube上都有大量粉丝。主要研究框架采用AMOS 22进行检验,序列中介分析采用SPSS软件Process v3.0进行。本研究的发现是显著的,揭示了流线可信度(SC)因素——可信度、吸引力和专业度——通过流线识别(STI)对购买意向(PI)和WTP的响应变量产生了深远的影响。此外,该研究还发现,观看主播的时间会显著影响游戏的WTP,这对游戏行业来说是一个至关重要的洞察。通过将社会认同理论和游戏流媒体背景下的来源可信度模型连接起来,本研究为理解在直播游戏环境中塑造消费者行为的复杂因素网络开辟了新的领域。它强调了观众与流媒体互动的多面性,以及它们对营销人员和行业利益相关者寻求在不断扩大的直播商业领域中导航的影响。原创性/价值本文提供了一个新颖的结构框架,综合了多个视角来研究电子竞技主播的可信度与观众的消费行为之间的关系。通过整合来源可信度模型、社会身份理论和S-O-R框架的概念,该研究不仅扩展了流媒体领域现有的身份理论,而且还提供了对在线游戏环境中影响消费者行为的因素的全面理解。
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引用次数: 0
The role of athlete brands for the international marketing of professional sports leagues: a case study of the German Bundesliga in Asia 运动员品牌在职业体育联盟国际营销中的作用:以德甲联赛在亚洲的案例研究
Pub Date : 2024-11-29 DOI: 10.1108/ijsms-07-2024-0162
Matthias Anderski, Pascal Stegmann, Geoff Dickson, Tim Ströbel

Purpose

This study investigates the role of athlete brands for the international marketing of professional sports leagues by examining how athlete brands contribute to initiatives of football leagues.

Design/methodology/approach

Through a single case study of the German Bundesliga underpinned by 17 semi-structured interviews with league, club and media executives, we identify specific brand co-creation opportunities of athlete brands and the sports league brand.

Findings

Our findings reveal that athlete brands play a significant role in enhancing league visibility, engaging global audiences and unlocking new markets. Moreover, we identify specific opportunities for co-creating league brand meaning through strategic partnerships and athlete endorsements.

Originality/value

This research contributes to the literature by highlighting the importance of athlete brands in sports league marketing and offering insights for practitioners on innovative marketing strategies. Using a multi-actor perspective, this study provides valuable insights by revealing how sports leagues can pursue innovative marketing strategies by considering the role of athlete brands, thereby offering new ways for fans and sponsors to engage with the sports league.

目的本研究通过考察运动员品牌如何促进足球联盟的举措,来探讨运动员品牌在职业体育联盟国际营销中的作用。设计/方法/方法:通过对德甲联赛、俱乐部和媒体高管进行17次半结构化访谈的单一案例研究,我们确定了运动员品牌和体育联盟品牌的特定品牌共同创造机会。调查结果显示,运动员品牌在提高联赛知名度、吸引全球观众和开拓新市场方面发挥着重要作用。此外,我们还确定了通过战略合作伙伴关系和运动员代言来共同创造联盟品牌意义的具体机会。独创性/价值本研究通过强调运动员品牌在体育联盟营销中的重要性,并为从业者提供创新营销策略的见解,从而对文献有所贡献。本研究采用多参与者视角,揭示了体育联盟如何通过考虑运动员品牌的作用来追求创新的营销策略,从而为粉丝和赞助商提供了与体育联盟互动的新途径,从而提供了有价值的见解。
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引用次数: 0
In the arena of debate: a systematic literature review on sports sponsorship by controversial industries 辩论场上:关于有争议行业赞助体育运动的系统文献综述
Pub Date : 2024-11-26 DOI: 10.1108/ijsms-07-2024-0155
Katho Jacobs, Steffi De Jans, Tom Evens, Bram Constandt

Purpose

This systematic literature review examines the domain of sports sponsorship involving controversial industries. We delve into the shared patterns, differences and overarching themes prevalent across various dark consumption industries (i.e. alcohol, food and beverages high in fat, salt and sugar, gambling and tobacco).

Design/methodology/approach

This study systematically reviews research on controversial sports sponsorships (CSS). Literature searches in Web of Science and Scopus, and additional searches in reference lists resulted in a total of 90 publications meeting the inclusion criteria, which can be grouped into three research clusters: prevalence, impact and (in)appropriateness of CSS.

Findings

This review revealed a high prevalence of so-called controversial sponsors in sports, particularly in – but certainly not limited to – soccer. Especially gambling sponsorships have become more prominent in recent years. Ethical concerns surfaced since CSS are positively related to attitudes, preferences, purchase intention and consumption, potentially causing health-harming consequences for children and adults.

Practical implications

This study provides scholars and practitioners with insights to advocate for policy measures curbing CSS.

Originality/value

In light of the identified research gaps, we propose a research agenda to particularly investigate causal relationships between exposure to CSS and its impact by conducting longitudinal and experimental research. Additionally, we propose to establish a consumer-centered framework for processing CSS.

目的 本系统性文献综述研究了涉及有争议行业的体育赞助领域。我们深入探讨了各种黑暗消费行业(即酒精、高脂肪、高盐和高糖的食品和饮料、赌博和烟草)的共同模式、差异和普遍存在的首要主题。设计/方法/方法本研究系统回顾了有关有争议的体育赞助(CSS)的研究。通过在 Web of Science 和 Scopus 中进行文献检索,以及在参考文献列表中进行其他检索,共有 90 篇出版物符合纳入标准,这些出版物可分为三个研究集群:CSS 的普遍性、影响和(不)适当性。尤其是近年来,博彩赞助变得更加突出。由于 CSS 与态度、偏好、购买意向和消费呈正相关,可能会对儿童和成人的健康造成危害,因此伦理问题浮出水面。此外,我们还建议建立一个以消费者为中心的处理 CSS 的框架。
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引用次数: 0
Consumer adoption of virtual reality for spectator sport: an adopter categorization based on the diffusion of innovation and uses and gratification theories 消费者采用虚拟现实技术观看体育比赛:基于创新扩散和使用与满足理论的采用者分类法
Pub Date : 2024-11-22 DOI: 10.1108/ijsms-04-2023-0059
Kwangho Park, Gi-Yong Koo, Minkil Kim, Sanghoon Kim

Purpose

The purpose of this study is to (1) identify the factors that affect the adoption of virtual reality (VR) for spectator sports, (2) examine the differences in the factors among the four adopter categories (i.e. continuers, discontinuers, potentials and resistors) and (3) determine whether these factors are useful for discriminating among the adopter categories, based on the “diffusion of innovation” and “uses and gratification” theories.

Design/methodology/approach

In total, 216 participants were included in the analysis. Logistic regression and multiple analyses of variance were conducted to identify the factors that affect the adoption of VRS and examine the differences in the factors between adopter and non-adopter as well as between the continuers, discontinuers, potentials and resistors.

Findings

This study found that actualized innovativeness, complexity, companionship and gender significantly affect user adoption of VR for spectator sports. There were significant differences in the factors among the four adopter categories. The factors were also useful in discriminating between the four adopter categories.

Originality/value

This study highlights how individuals embrace emerging technologies differently based on their adopter category characteristics. From a marketing perspective, the insights gained from this study can inform the development of targeted strategies, campaigns and user experiences for VR spectator sports (VRS). This approach promises new revenue streams for the spectator sport industry and offers solutions to challenges like declining viewership and digital marginalization. It underscores the potential success of VR technology in transforming the spectator sport industry.

本研究的目的是:(1) 确定影响观众体育采用虚拟现实技术(VR)的因素;(2) 根据 "创新扩散 "和 "使用和满足 "理论,研究四类采用者(即继续采用者、中断采用者、潜在采用者和抵制采用者)之间的因素差异;(3) 确定这些因素是否有助于区分采用者类别。通过逻辑回归和多元方差分析,确定了影响采用 VRS 的因素,并研究了采用者和非采用者之间以及继续采用者、停止采用者、潜在采用者和抵制者之间在这些因素上的差异。研究结果本研究发现,实际创新性、复杂性、陪伴性和性别显著影响用户采用 VR 观看体育比赛。四个采用者类别之间的因素存在明显差异。原创性/价值 本研究强调了个人如何根据其采用者类别特征以不同方式接受新兴技术。从市场营销的角度来看,从本研究中获得的见解可为制定有针对性的战略、活动和用户体验提供信息,从而促进 VR 观众体育(VRS)的发展。这种方法有望为观众体育产业带来新的收入来源,并为观众人数下降和数字边缘化等挑战提供解决方案。它强调了 VR 技术在改变观众体育产业方面可能取得的成功。
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引用次数: 0
From the player to the sponsor: exploring the interplay of attitudes in MMA sports sponsorship 从球员到赞助商:探索综合格斗运动赞助商态度的相互作用
Pub Date : 2024-11-12 DOI: 10.1108/ijsms-11-2023-0225
Andrzej Szymkowiak, Urszula Garczarek-Bąk, Agnieszka Frątczak, Adam Metelski

Purpose

This study aims to investigate the complex dynamics of sports sponsorship within the context of mixed martial arts (MMA). Specifically, it explores how audience attitudes toward MMA influence their perceptions of players and sponsors, and subsequently, how these attitudes affect brand perceptions and purchase intentions. Furthermore, this research examines the moderating effect of fans' attitudes toward MMA on the relationship between their attitudes toward sponsors and their purchase intentions. MMA was selected as the focus of this study due to its propensity to evoke more intense emotional responses than other sports, as evidenced by previous research.

Design/methodology/approach

Study 1 was conducted to systematically assess the emotional responses elicited by MMA. This preliminary study involved 277 participants. Building on the findings from Study 1, Study 2 employed an online survey to investigate the relationships among various constructs related to MMA. This survey was facilitated through an external portal and included a sample of 459 participants residing in the United States. The constructs measured in this survey were attitudes toward the player (ATP), attitudes toward the sponsor (ATS), perception of brand quality (PBQ), purchase intention (ITP) and attitudes toward mixed martial arts (ATM).

Findings

The study reveals that respondents rated MMA the most negatively among the analyzed sports, with the highest standard deviation, indicating that MMA evokes extreme emotional responses. The findings confirm that attitudes toward the player positively influence attitudes toward the sponsor, aligning with sponsorship-linked marketing theory. Moreover, positive attitudes toward the player were found to enhance perceptions of the sponsor’s brand quality. The research further demonstrated that attitudes toward the sponsor and perceptions of brand quality mediate the relationship between attitudes toward the player and purchase intentions, underscoring the complex nature of consumer decision-making in MMA sponsorship.

Originality/value

This research provides novel insights into the critical role of audience engagement and personal connection with sports in formulating effective sponsorship strategies. It emphasizes the need for marketers to tailor their approaches to align with the sport’s personal significance to the audience, employing narratives that resonate with their identities and values. Enhancing player-sponsor associations through co-branded campaigns and endorsements is essential. Furthermore, consistently maintaining high product quality and fostering emotional connections with the sport are key strategies to drive increased purchase intentions.

目的 本研究旨在探讨综合格斗(MMA)背景下体育赞助的复杂动态。具体而言,本研究探讨观众对综合格斗的态度如何影响他们对选手和赞助商的看法,以及这些态度如何影响对品牌的看法和购买意向。此外,本研究还探讨了粉丝对综合格斗的态度对他们对赞助商的态度和购买意向之间关系的调节作用。之所以选择综合格斗运动作为本研究的重点,是因为与其他运动相比,综合格斗运动更容易引起强烈的情感反应,这一点已在以往的研究中得到证明。这项初步研究涉及 277 名参与者。在研究 1 结果的基础上,研究 2 采用了在线调查的方式来研究与综合格斗有关的各种构造之间的关系。该调查通过外部门户网站进行,包括 459 名居住在美国的参与者。研究结果表明,在所分析的运动项目中,受访者对综合格斗的负面评价最高,标准偏差也最大,这表明综合格斗会引起极端的情绪反应。研究结果证实,对选手的态度会积极影响对赞助商的态度,这与赞助商关联营销理论相一致。此外,研究还发现,对球员的积极态度会增强人们对赞助商品牌质量的认知。研究进一步表明,对赞助商的态度和对品牌质量的感知在对球员的态度和购买意向之间起着中介作用,这凸显了消费者在体育赛事赞助中决策的复杂性。它强调营销人员有必要根据体育运动对受众的个人意义调整营销方法,采用与受众的身份和价值观产生共鸣的叙事方式。通过联合品牌活动和代言加强球员与赞助商之间的联系至关重要。此外,始终保持高质量的产品和促进与体育运动的情感联系,也是提高购买意向的关键策略。
{"title":"From the player to the sponsor: exploring the interplay of attitudes in MMA sports sponsorship","authors":"Andrzej Szymkowiak, Urszula Garczarek-Bąk, Agnieszka Frątczak, Adam Metelski","doi":"10.1108/ijsms-11-2023-0225","DOIUrl":"https://doi.org/10.1108/ijsms-11-2023-0225","url":null,"abstract":"<h3>Purpose</h3>\u0000<p>This study aims to investigate the complex dynamics of sports sponsorship within the context of mixed martial arts (MMA). Specifically, it explores how audience attitudes toward MMA influence their perceptions of players and sponsors, and subsequently, how these attitudes affect brand perceptions and purchase intentions. Furthermore, this research examines the moderating effect of fans' attitudes toward MMA on the relationship between their attitudes toward sponsors and their purchase intentions. MMA was selected as the focus of this study due to its propensity to evoke more intense emotional responses than other sports, as evidenced by previous research.</p><!--/ Abstract__block -->\u0000<h3>Design/methodology/approach</h3>\u0000<p>Study 1 was conducted to systematically assess the emotional responses elicited by MMA. This preliminary study involved 277 participants. Building on the findings from Study 1, Study 2 employed an online survey to investigate the relationships among various constructs related to MMA. This survey was facilitated through an external portal and included a sample of 459 participants residing in the United States. The constructs measured in this survey were attitudes toward the player (ATP), attitudes toward the sponsor (ATS), perception of brand quality (PBQ), purchase intention (ITP) and attitudes toward mixed martial arts (ATM).</p><!--/ Abstract__block -->\u0000<h3>Findings</h3>\u0000<p>The study reveals that respondents rated MMA the most negatively among the analyzed sports, with the highest standard deviation, indicating that MMA evokes extreme emotional responses. The findings confirm that attitudes toward the player positively influence attitudes toward the sponsor, aligning with sponsorship-linked marketing theory. Moreover, positive attitudes toward the player were found to enhance perceptions of the sponsor’s brand quality. The research further demonstrated that attitudes toward the sponsor and perceptions of brand quality mediate the relationship between attitudes toward the player and purchase intentions, underscoring the complex nature of consumer decision-making in MMA sponsorship.</p><!--/ Abstract__block -->\u0000<h3>Originality/value</h3>\u0000<p>This research provides novel insights into the critical role of audience engagement and personal connection with sports in formulating effective sponsorship strategies. It emphasizes the need for marketers to tailor their approaches to align with the sport’s personal significance to the audience, employing narratives that resonate with their identities and values. Enhancing player-sponsor associations through co-branded campaigns and endorsements is essential. Furthermore, consistently maintaining high product quality and fostering emotional connections with the sport are key strategies to drive increased purchase intentions.</p><!--/ Abstract__block -->","PeriodicalId":501000,"journal":{"name":"International Journal of Sports Marketing and Sponsorship","volume":"1 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-11-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142596600","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Did you notice us? An eye-tracking investigation of sponsorship at the US Olympic swim trials 你注意到我们了吗?美国奥林匹克游泳选拔赛赞助商眼动追踪调查
Pub Date : 2024-11-11 DOI: 10.1108/ijsms-03-2024-0053
Ali B. Mondt, Alan Morse, Zachary Evans

Purpose

This study aimed to investigate the ecological validity of sponsorship effectiveness by examining the visual attention paid to sponsorship at a live sporting event and the subsequent impact of that attention on cognitive outcomes using eye tracking in a natural, real-world environment.

Design/methodology/approach

Two logistic regression analyses (i.e. sponsor recall and sponsor recognition) were conducted to evaluate the impact of sponsorship exposure time, fixation duration and fixation frequency on viewer attention.

Findings

The preliminary investigation unveiled that longer exposure, strategic placement and brand repetition led to more frequent and extended fixations. The statistical examination demonstrated that a greater fixation frequency yielded a higher probability of explicit memory. However, the amount of time did not appear to influence viewers’ explicit memory. Further, females exhibited a higher probability of explicit memory compared to their male counterparts. Finally, age emerged as a significant determinant of explicit memory.

Originality/value

The significance of conducting eye-tracking studies within an authentic sport environment enhances ecological validity, leading to the development of practical and realistic approaches to boost consumers' explicit memory of sponsors. Further, the tangible evidence of how sponsorship information is processed can inform and modify sport marketing strategies to enhance the effectiveness of sponsorships.

目的 本研究旨在通过在自然、真实环境中使用眼动仪检测现场体育赛事中观众对赞助商的视觉注意力,以及这种注意力对认知结果的后续影响,来研究赞助商效果的生态有效性。研究结果初步调查显示,较长的曝光时间、战略位置和品牌重复会导致更频繁和更长时间的定格。统计研究表明,固定频率越高,显性记忆的概率就越高。然而,时间的长短似乎并不影响观众的显性记忆。此外,与男性观众相比,女性观众表现出更高的显性记忆概率。原创性/价值在真实的体育环境中进行眼动跟踪研究的意义在于提高生态有效性,从而开发出切实可行的方法来增强消费者对赞助商的显性记忆。此外,关于赞助商信息处理方式的具体证据可以为体育营销战略提供信息并加以修改,从而提高赞助商的有效性。
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引用次数: 0
Beyond a simple yes or no: using signal detection theory to measure sponsorship identification accuracy 超越简单的 "是 "或 "否":利用信号检测理论衡量赞助商识别的准确性
Pub Date : 2024-11-08 DOI: 10.1108/ijsms-07-2024-0149
Robert Madrigal, Jesse King

Purpose

Sponsorship identification accuracy is typically assessed as the percentage of consumers answering “yes” when asked if a brand is a sponsor (hits). However, this fails to consider misattribution (answering “yes” for a non-sponsor brand; false alarms). Misattribution reflects consumer confusion and dilutes the benefits of an official sponsorship, offers an advantage to a non-sponsoring rival and reduces a brand’s return on sponsorship investment. Informed by signal-detection theory (SDT), we show how hits may be disentangled from false alarms using a measure of sensitivity called d-prime (d’). A related measure of response bias (c) is also discussed.

Design/methodology/approach

In Study 1, we report the results of an experiment. In Study 2, we rely on a field study involving actual sponsors and fans.

Findings

The use of d’ and c is superior to tallying “yes” responses because they account for accurate sponsor attribution and misattribution to non-sponsor competitors.

Originality/value

In the context of sponsorship, we demonstrate how d’ and c can be easily calculated using Excel. Our research also includes an experimental study that establishes the hypothesized effects and then replicate results in a field setting.

目的赞助商识别准确度通常是根据消费者在被问及某品牌是否为赞助商时回答 "是 "的百分比(命中率)来评估的。然而,这没有考虑到错误归属(对非赞助商品牌回答 "是";误报)。错误归属反映了消费者的混淆,削弱了官方赞助的好处,为非赞助对手提供了优势,降低了品牌的赞助投资回报。在信号检测理论(SDT)的启发下,我们展示了如何使用一种称为 d-prime(d')的敏感度测量方法将命中与误报区分开来。设计/方法/途径在研究 1 中,我们报告了一项实验的结果。研究结果d'和 c 的使用优于统计 "是 "的回答,因为它们能准确反映赞助商的归属以及对非赞助商竞争对手的错误归属。原创性/价值在赞助商方面,我们展示了如何使用 Excel 轻松计算 d' 和 c。我们的研究还包括一项实验研究,以确定假设的效果,然后在实地环境中复制结果。
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引用次数: 0
Impact of sports brands’ activities: Are consumers willing to pay a price premium? 体育品牌活动的影响:消费者是否愿意支付溢价?
Pub Date : 2024-11-07 DOI: 10.1108/ijsms-05-2024-0114
Min-Ah Ryu, Han Soo Kim, Weisheng Chiu, Seomgyun Lee

Purpose

The environmental, social and governance (ESG) movement has become a global phenomenon, penetrating even the sports branding industry. Accordingly, this study investigated whether ESG activities can lead to positive attitudes among customers and thereby affect their behavioral intentions.

Design/methodology/approach

We collected data by administering questionnaires to 154 consumers, after which we conducted partial least squares structural equation modeling to test the hypothesized relationships.

Findings

The results indicated that ESG activities favorably influenced brand image and brand loyalty. Brand loyalty was positively associated with the willingness to pay (WTP) for a price premium. The indirect effect of brand loyalty was confirmed in the association between ESG activities and WTP a price premium. ESG activities indirectly affected WTP a price premium via serial mediation through brand image and brand loyalty.

Originality/value

This research extends our understanding of the mechanism behind consumers’ decision-making processes on the basis of ESG activities and their impact on WTP a price premium.

目的环境、社会和治理(ESG)运动已成为一种全球现象,甚至渗透到了体育品牌行业。因此,本研究调查了环境、社会和治理活动是否会导致消费者的积极态度,从而影响他们的行为意向。我们通过对 154 名消费者进行问卷调查来收集数据,然后进行偏最小二乘法结构方程建模来检验假设的关系。品牌忠诚度与溢价支付意愿(WTP)呈正相关。品牌忠诚度的间接效应在环境、社会和治理活动与溢价支付意愿之间的关联中得到了证实。该研究拓展了我们对消费者基于环境、社会和治理活动的决策过程及其对价格溢价的 WTP 影响机制的理解。
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引用次数: 0
Strategic philanthropy of athletes after transgression: examining the congruence effect of pre-transgression and transgression issues 越轨后运动员的战略性慈善事业:研究越轨前和越轨后问题的一致性效应
Pub Date : 2024-10-17 DOI: 10.1108/ijsms-08-2024-0207
Myungwoo Lee, Dong Hun Lee, Michael Cottingham, Billy Hawkins

Purpose

This study comprehensively explains how sports consumers evaluate athletes’ post-transgression philanthropic activities. We specifically focus on the congruence effect between the pre-transgression philanthropic endeavors and the transgression issue, shedding light on the effectiveness of these strategies in reinstating the positive image of athletes and associated entities.

Design/methodology/approach

This study employed a rigorous research design, replicating two studies using sports-related (n = 409) and non-sports-related (n = 404) transgression cases. Data were collected by the Amazon Mechanical Turk platform. A series of experimental studies aimed to investigate the congruence mechanism underlying athletes’ post-transgression philanthropic efforts.

Findings

When the post-transgression philanthropic initiative is related to the transgression, sport consumers are less likely to view it skeptically and are more inclined to positively evaluate the brand attitude and purchase intention, especially when the transgression is unrelated to the pre-transgression philanthropic efforts.

Research limitations/implications

As is the case with most research, this study has a limitation. This study used a fictitious athlete name to prevent any prior biases or preconceived notions about the athletes and to avoid any unforeseen influences of personal attitudes toward the athlete. However, designing this study around a fictitious athlete may pose construct validity issues because it may not reflect real-life interactions with the athletes. To increase the validity of findings, future research should aim to replicate the current findings using the names of actual athletes.

Originality/value

This unique approach provides valuable insights and equips sports marketers and brand managers with effective strategies to restore the positive image of athletes and associated entities after a transgression has been made public, empowering them to make informed decisions in challenging situations.

目的 本研究全面解释体育消费者如何评价运动员越轨后的慈善活动。我们特别关注了越轨前的慈善活动与越轨问题之间的一致性效应,揭示了这些策略在恢复运动员及相关实体的正面形象方面的有效性。设计/方法/途径本研究采用了严谨的研究设计,使用与体育相关(n = 409)和与体育无关(n = 404)的越轨案例重复了两项研究。数据由亚马逊 Mechanical Turk 平台收集。一系列实验研究旨在调查运动员越轨后的慈善行为背后的一致性机制。研究结果当越轨后的慈善行为与越轨行为相关时,体育消费者不太可能对其持怀疑态度,而更倾向于积极评价品牌态度和购买意向,尤其是当越轨行为与越轨前的慈善行为无关时。本研究使用了一个虚构的运动员名字,以避免对运动员的偏见或先入为主的观念,并避免任何不可预见的对运动员个人态度的影响。然而,围绕虚构的运动员设计本研究可能会带来构建有效性问题,因为它可能无法反映与运动员在现实生活中的互动。为了提高研究结果的有效性,未来的研究应该使用真实运动员的姓名来复制目前的研究结果。原创性/价值这种独特的研究方法提供了宝贵的见解,使体育营销人员和品牌管理者掌握了有效的策略,在运动员和相关实体的违规行为被公开后恢复其正面形象,使他们能够在具有挑战性的情况下做出明智的决定。
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引用次数: 0
Pre-post examination of residents’ destination image toward mega event hosting country with strained bilateral relations 居民对双边关系紧张的大型活动主办国的目的地形象的前后期调查
Pub Date : 2024-09-27 DOI: 10.1108/ijsms-07-2024-0154
Kevin K. Byon, Juha Yoon, Alex Gang, Juho Park, Paul M. Pedersen

Purpose

The current study applied the concept of country image to a context of bilateral relations for two post-Soviet states to examine the impact of a mega sport event on the image of the host country Russia.

Design/methodology/approach

Surveys were collected before and after the World Cup to assess any changes among Georgians with regard to their views on Russia and intentions to visit.

Findings

The results showed a significant change in Russia’s pre-perceived cognitive image related to reputation, respect and development, as well as the emotional aspect and overall country image after the mega sport event. Interestingly, the affective image of Russia carried more weight in shaping the overall country image compared to the cognitive aspects, suggesting the increasing importance of emotional perceptions over beliefs. However, despite these changes, the study found that mega sport events did not significantly moderate the association between country image and behavior intentions in the context of Russo-Georgian hostile bilateral relations.

Originality/value

This study is one of the first examinations of the impact of hosting mega sport events in countries with hostile bilateral ties. The findings support that mega sport events can be an effective mechanism to gain soft power in that such events can arouse changes in people’s emotions and feelings towards the host country, even for those living in a country with a hostile relationship with the host country. The scope of applicability of these findings can be extended to other contexts, including future hosts of mega sport events in their geo-political contexts.

本研究将国家形象的概念应用于两个后苏联国家的双边关系中,以考察大型体育赛事对主办国俄罗斯形象的影响。研究结果表明,在大型体育赛事之后,俄罗斯在声誉、尊重和发展方面的预想认知形象以及情感方面和整体国家形象都发生了显著变化。有趣的是,与认知方面相比,俄罗斯的情感形象在塑造整体国家形象方面的权重更大,这表明情感认知比信仰更加重要。然而,尽管发生了这些变化,研究发现,在俄格双边关系敌对的背景下,大型体育赛事并没有明显缓和国家形象与行为意向之间的关联。研究结果表明,大型体育赛事可以成为获得软实力的有效机制,因为这类赛事可以唤起人们对东道国的情绪和情感的变化,即使是那些生活在与东道国存在敌对关系的国家的人们也不例外。这些研究结果的适用范围可以扩展到其他背景,包括未来在地缘政治背景下举办大型体育赛事的国家。
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引用次数: 0
期刊
International Journal of Sports Marketing and Sponsorship
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