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Product Ownership of a Legacy Institutional Repository 遗留制度存储库的产品所有权
IF 1.8 4区 管理学 Q3 COMPUTER SCIENCE, INFORMATION SYSTEMS Pub Date : 2021-09-20 DOI: 10.6017/ital.v40i3.13241
Mikala Narlock, Donald Brower
Many academic libraries have developed and/or purchased digital systems over the years, including digital collection platforms, institutional repositories, and other online tools on which users depend. At Hesburgh Libraries, as with other institutions, some of these systems have aged without strong guidance and resulted in stale services and technology. This case study will explore the lengthy process of stewarding an aging service that satisfies critical external needs. Starting with a brief literature review and institutional context, the authors will examine how the current product owners have embraced the role of maintainers, charting a future direction by defining a clear vision for the service, articulating firm boundaries, and prioritizing small changes. The authors will conclude by reflecting on lessons learned and discussing potential future work, both at the institutional and professional level.
多年来,许多学术图书馆开发和/或购买了数字系统,包括数字馆藏平台、机构知识库和用户依赖的其他在线工具。在赫斯伯格图书馆,和其他机构一样,有些系统已经老化,没有强有力的指导,导致服务和技术陈旧。本案例研究将探讨管理满足关键外部需求的老化服务的漫长过程。从简要的文献回顾和制度背景开始,作者将研究当前的产品所有者是如何接受维护者的角色的,通过定义服务的清晰愿景、阐明公司边界和确定小变化的优先级来绘制未来的方向。最后,作者将反思所吸取的经验教训,并讨论今后可能在机构和专业层面开展的工作。
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引用次数: 1
Delivering 提供
IF 1.8 4区 管理学 Q3 COMPUTER SCIENCE, INFORMATION SYSTEMS Pub Date : 2021-09-20 DOI: 10.6017/ital.v40i3.13697
Caroleen L. Williams
Automated materials handling and RFID technology are becoming more common in libraries. Libraries are using supply chain technology to enhance both patron and staff user experiences. This article discusses the strategies and experiences we encountered bringing different departments together, revising workflows and establishing user-focused processes as we transitioned from a manual, barcode centered system to an autmated, RFID focus.
自动化材料处理和RFID技术在图书馆越来越普遍。图书馆正在使用供应链技术来增强顾客和员工的用户体验。本文讨论了我们在从以条形码为中心的手动系统过渡到以RFID为中心的自动化系统时,将不同部门聚集在一起、修改工作流程和建立以用户为中心的流程时所遇到的策略和经验。
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引用次数: 2
Mitigating Bias in Metadata 缓解元数据中的偏见
IF 1.8 4区 管理学 Q3 COMPUTER SCIENCE, INFORMATION SYSTEMS Pub Date : 2021-09-20 DOI: 10.6017/ital.v40i3.13053
Juliet L. Hardesty, Allison Nolan
Controlled vocabularies used in cultural heritage organizations (galleries, libraries, archives, and museums) are a helpful way to standardize terminology but can also result in misrepresentation or exclusion of systemically marginalized groups. Library of Congress Subject Headings (LCSH) is one example of a widely used yet problematic controlled vocabulary for subject headings. In some cases, systemically marginalized groups are creating controlled vocabularies that better reflect their terminology. When a widely used vocabulary like LCSH and a controlled vocabulary from a marginalized community are both available as linked data, it is possible to incorporate the terminology from the marginalized community as an overlay or replacement for outdated or absent terms from more widely used vocabularies. This paper provides a use case for examining how the Homosaurus, an LGBTQ+ linked data controlled vocabulary, can provide an augmented and updated search experience to mitigate bias within a system that only uses LCSH for subject headings.
文化遗产组织(画廊、图书馆、档案馆和博物馆)使用的受控词汇有助于术语标准化,但也可能导致对系统边缘化群体的歪曲或排斥。美国国会图书馆主题词(LCSH)是一个广泛使用但有问题的主题词控制词汇的例子。在某些情况下,系统边缘化群体正在创建更好地反映其术语的受控词汇。当广泛使用的词汇(如LCSH)和来自边缘化社区的受控词汇都作为链接数据可用时,可以将来自边缘化群体的术语作为更广泛使用词汇中过时或缺失术语的覆盖或替代。本文提供了一个用例,用于研究同性恋者,一个与LGBTQ+相关的数据控制词汇,如何在一个只对主题使用LCSH的系统中提供增强和更新的搜索体验,以减轻偏见。
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引用次数: 7
A Rapid Implementation of a Reserve Reading List Solution in Response to the COVID-19 Pandemic 为应对新冠肺炎大流行而快速实施储备阅读列表解决方案
IF 1.8 4区 管理学 Q3 COMPUTER SCIENCE, INFORMATION SYSTEMS Pub Date : 2021-09-20 DOI: 10.6017/ital.v40i3.13209
Matthew Black, S. Powelson
In the spring of 2020, as post-secondary institutions and libraries were adapting to the COVID-19 pandemic, Libraries and Cultural Resources at the University of Calgary rapidly implemented Ex Libris’ reading list solution Leganto to support the necessary move to online teaching and learning. This article describes the rapid implementation process and changes to our reserve reading list service and policies, reviews the status of the implementation to date and presents key takeaways which will be helpful for other libraries considering implementing an online reading list management system or other systems on a rapid timeline. Overall, rapid implementation allowed us to meet our immediate need to support online teaching and learning; however, long term successful adoption of this tool will require additional configuration, engagement, and support.
2020年春季,随着高等教育机构和图书馆适应新冠肺炎疫情,卡尔加里大学的图书馆和文化资源部迅速实施了Ex Libris的阅读列表解决方案Leganto,以支持向在线教学的必要转变。本文描述了快速实施过程以及我们储备阅读清单服务和政策的变化,回顾了迄今为止的实施情况,并提出了关键要点,这将有助于其他图书馆考虑快速实施在线阅读清单管理系统或其他系统。总体而言,快速实施使我们能够满足支持在线教学的迫切需求;然而,长期成功采用该工具将需要额外的配置、参与和支持。
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引用次数: 1
Topic Modeling as a Tool for Analyzing Library Chat Transcripts 主题建模作为分析图书馆聊天记录的工具
IF 1.8 4区 管理学 Q3 COMPUTER SCIENCE, INFORMATION SYSTEMS Pub Date : 2021-09-20 DOI: 10.6017/ital.v40i3.13333
HyunSeung Koh, M. Fienup
Library chat services are an increasingly important communication channel to connect patrons to library resources and services. Analysis of chat transcripts could provide librarians with insights into improving services. Unfortunately, chat transcripts consist of unstructured text data, making it impractical for librarians to go beyond simple quantitative analysis (e.g., chat duration, message count, word frequencies) with existing tools. As a stepping-stone toward a more sophisticated chat transcript analysis tool, this study investigated the application of different types of topic modeling techniques to analyze one academic library’s chat reference data collected from April 10, 2015, to May 31, 2019, with the goal of extracting the most accurate and easily interpretable topics. In this study, topic accuracy and interpretability—the quality of topic outcomes—were quantitatively measured with topic coherence metrics. Additionally, qualitative accuracy and interpretability were measured by the librarian author of this paper depending on the subjective judgment on whether topics are aligned with frequently asked questions or easily inferable themes in academic library contexts. This study found that from a human’s qualitative evaluation, Probabilistic Latent Semantic Analysis (pLSA) produced more accurate and interpretable topics, which is not necessarily aligned with the findings of the quantitative evaluation with all three types of topic coherence metrics. Interestingly, the commonly used technique Latent Dirichlet Allocation (LDA) did not necessarily perform better than pLSA. Also, semi-supervised techniques with human-curated anchor words of Correlation Explanation (CorEx) or guided LDA (GuidedLDA) did not necessarily perform better than an unsupervised technique of Dirichlet Multinomial Mixture (DMM). Last, the study found that using the entire transcript, including both sides of the interaction between the library patron and the librarian, performed better than using only the initial question asked by the library patron across different techniques in increasing the quality of topic outcomes.
图书馆聊天服务是连接读者与图书馆资源和服务的一个日益重要的沟通渠道。对聊天记录的分析可以为图书馆员提供改进服务的见解。不幸的是,聊天记录由非结构化文本数据组成,这使得图书管理员无法使用现有工具进行简单的定量分析(例如,聊天持续时间、消息计数、词频)。作为更复杂的聊天记录分析工具的基石,本研究研究了不同类型的话题建模技术的应用,分析了一个学术图书馆从2015年4月10日到2019年5月31日收集的聊天参考数据,目的是提取最准确和最容易解释的话题。在本研究中,主题准确性和可解释性——主题结果的质量——用主题一致性指标进行了定量测量。此外,定性的准确性和可解释性是由本文的图书馆员作者根据主题是否与学术图书馆环境中的常见问题或容易推断的主题相一致的主观判断来衡量的。本研究发现,从人类的定性评价来看,概率潜在语义分析(pLSA)产生了更准确和可解释的主题,这与使用所有三种主题一致性指标的定量评估结果并不一定一致。有趣的是,通常使用的潜狄利克雷分配(LDA)技术并不一定比pLSA表现更好。此外,使用人工策划的关联解释锚词(CorEx)或引导LDA (GuidedLDA)的半监督技术并不一定比Dirichlet多项式混合(DMM)的无监督技术表现更好。最后,研究发现,在提高主题结果的质量方面,使用完整的文字记录,包括图书馆顾客和图书管理员之间互动的双方,比只使用图书馆顾客提出的最初问题表现得更好。
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引用次数: 4
Building a Culture of Resilience in Libraries 图书馆弹性文化建设
IF 1.8 4区 管理学 Q3 COMPUTER SCIENCE, INFORMATION SYSTEMS Pub Date : 2021-09-20 DOI: 10.6017/ital.v40i3.13781
P. Swanson
As we process the impacts that the COVID-19 pandemic has had on the profession, we will be turning towards incorporating more flexibility into patron-based services along with our own work. In this editorial, Paul Swanson, Technology Director for Minitex in Minneapolis, MN, argues that instilling a culture of resilience in our libraries will help us to more easily adapt to these changes and take on new ones.
随着我们处理新冠肺炎疫情对该行业的影响,我们将转向将更大的灵活性与我们自己的工作结合到基于赞助人的服务中。在这篇社论中,明尼苏达州明尼阿波利斯市Minitex的技术总监Paul Swanson认为,在我们的图书馆中灌输韧性文化将帮助我们更容易适应这些变化并接受新的变化。
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引用次数: 0
Accessibility of Tables in PDF Documents PDF文件中表格的可访问性
IF 1.8 4区 管理学 Q3 COMPUTER SCIENCE, INFORMATION SYSTEMS Pub Date : 2021-09-20 DOI: 10.6017/ital.v40i3.12325
N. Fayyaz, Shah Khusro, Shakir Ullah
People access and share information over the web and in other digital environments, including digital libraries, in the form of documents such as books, articles, technical reports, etc. These documents are in a variety of formats, of which the Portable Document Format (PDF) is most widely used because of its emphasis on preserving the layout of the original material. The retrieval of relevant material from these derivative documents is challenging for information retrieval (IR) because the rich semantic structure of these documents is lost. The retrieval of important units such as images, figures, algorithms, mathematical formulas, and tables becomes a challenge. Among these elements, tables are particularly important because they can add value to the resource description, discovery, and accessibility of documents not only on the web but also in libraries if they are made retrievable and presentable to readers. Sighted users comprehend tables for sensemaking using visual cues, but blind and visually impaired users must rely on assistive technologies, including text-to-speech and screen readers, to comprehend tables. However, these technologies do not pay sufficient attention to tables in order to effectively present tables to visually impaired individuals. Therefore, ways must be found to make tables in PDF documents not only retrievable but also comprehensible. Before developing such solutions, it is necessary to review the available assistive technologies, tools, and frameworks for their capabilities, strengths, and limitations from the comprehension perspective of blind and visually impaired people, along with suitable environments like digital libraries. We found no such review article that critically and analytically presents and evaluates these technologies. To fill this gap in the literature, this review paper reports on the current state of the accessibility of PDF documents, digital libraries, assistive technologies, tools, and frameworks that make PDF tables comprehensible and accessible to blind and visually impaired people. The study findings have implications for libraries, information sciences, and information retrieval.
人们通过网络和其他数字环境(包括数字图书馆)以书籍、文章、技术报告等文档的形式访问和共享信息。这些文档有多种格式,其中可移植文档格式(PDF)使用最广泛,因为它强调保留原始材料的布局。由于这些衍生文档丢失了丰富的语义结构,因此从这些衍生文档中检索相关材料对信息检索(IR)具有挑战性。诸如图像、图形、算法、数学公式和表格等重要单元的检索成为一个挑战。在这些元素中,表是特别重要的,因为它们可以为资源描述、发现和文档的可访问性增加价值,不仅在网络上,而且在图书馆中,如果它们可以被读者检索和展示的话。视力正常的用户通过视觉线索来理解表格,但盲人和视力受损的用户必须依靠辅助技术,包括文本转语音和屏幕阅读器来理解表格。然而,这些技术并没有对表格给予足够的重视,从而无法有效地为视障人士呈现表格。因此,必须找到使PDF文档中的表格不仅可检索而且易于理解的方法。在制定此类解决方案之前,有必要从盲人和视障人士的理解角度,以及数字图书馆等合适的环境,审查现有的辅助技术、工具和框架的能力、优势和局限性。我们没有发现这样的评论文章批判性和分析性地呈现和评估这些技术。为了填补这一文献空白,本文综述了PDF文档、数字图书馆、辅助技术、工具和框架的可访问性现状,这些技术、工具和框架使盲人和视障人士能够理解和访问PDF表格。研究结果对图书馆、信息科学和信息检索具有启示意义。
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引用次数: 5
Beyond VIAF
IF 1.8 4区 管理学 Q3 COMPUTER SCIENCE, INFORMATION SYSTEMS Pub Date : 2021-06-17 DOI: 10.6017/ital.v40i2.12959
C. Bianchini, Stefano Bargioni, Camillo Carlo Pellizzari di San Girolamo
This paper aims to investigate the reciprocal relationship between VIAF® and Wikidata and their possible roles in the semantic web environment. It deals with their data, their approach, their domain, and their stakeholders, with particular attention to identification as a fundamental goal of Universal Bibliographic Control. After examining interrelationships among VIAF, Wikidata, libraries and other GLAM institutions, a double approach is used to compare VIAF and Wikidata: first, a quantitative analysis of VIAF and Wikidata data on personal entities, presented in eight tables; and second, a qualitative comparison of several general characteristics, such as purpose, scope, organizational and theoretical approach, data harvesting and management (shown in table 9). Quantitative data and qualitative comparison show that VIAF and Wikidata are quite different in their purpose, scope, organizational and theoretical approach, data harvesting, and management. The study highlights the reciprocal role of VIAF and Wikidata and its helpfulness in the worldwide bibliographical context and in the semantic web environment and outlines new perspectives for research and cooperation.
本文旨在研究VIAF®和Wikidata之间的相互关系,以及它们在语义网络环境中可能扮演的角色。它涉及他们的数据、方法、领域和利益相关者,特别注意将识别作为通用书目控制的基本目标。在研究了VIAF、Wikidata、图书馆和其他GLAM机构之间的相互关系后,使用了双重方法来比较VIAF和Wikidata:首先,对个人实体的VIAF和Wiki数据进行定量分析,以八个表的形式呈现;其次,对几个一般特征进行了定性比较,如目的、范围、组织和理论方法、数据收集和管理(如表9所示)。定量数据和定性比较表明,VIAF和Wikidata在目的、范围、组织和理论方法、数据收集和管理方面有很大不同。该研究强调了VIAF和Wikidata的相互作用及其在全球书目环境和语义网络环境中的帮助,并概述了研究与合作的新视角。
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引用次数: 2
Improving ITAL's Peer Review 改进ITAL的同行评审
IF 1.8 4区 管理学 Q3 COMPUTER SCIENCE, INFORMATION SYSTEMS Pub Date : 2021-06-17 DOI: 10.6017/ital.v40i2.13573
K. Varnum
An update on the expansion of ITAL's review process.
ITAL审查程序扩展的最新情况。
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引用次数: 0
Algorithmic Literacy and the Role for Libraries 算法素养与图书馆的作用
IF 1.8 4区 管理学 Q3 COMPUTER SCIENCE, INFORMATION SYSTEMS Pub Date : 2021-06-17 DOI: 10.6017/ital.v40i2.12963
M. Ridley, Danica Pawlick-Potts
Artificial intelligence (AI) is powerful, complex, ubiquitous, often opaque, sometimes invisible, and increasingly consequential in our everyday lives. Navigating the effects of AI as well as utilizing it in a responsible way requires a level of awareness, understanding, and skill that is not provided by current digital literacy or information literacy regimes. Algorithmic literacy addresses these gaps. In arguing for a role for libraries in algorithmic literacy, the authors provide a working definition, a pressing need, a pedagogical strategy, and two specific contributions that are unique to libraries.
人工智能(AI)强大、复杂、无处不在,通常是不透明的,有时是看不见的,在我们的日常生活中越来越重要。驾驭人工智能的影响以及以负责任的方式利用人工智能需要一定程度的意识、理解和技能,而这是当前数字素养或信息素养制度所无法提供的。算法素养解决了这些差距。在论证图书馆在算法素养中的作用时,作者提供了一个有效的定义、迫切的需求、教学策略以及图书馆独有的两个具体贡献。
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引用次数: 16
期刊
Information Technology and Libraries
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