Pub Date : 2023-02-22DOI: 10.1080/0960085X.2023.2175474
S. Jarvenpaa, Lisen Selander
ABSTRACT Digital transformation can produce scaling in numbers – growing organisational boundaries by adding new users, customers, or members. For membership-based organisations, such as social movement organisations (SMOs), digital scaling brings an inflow of new resources and members at a pace that previously was unimaginable, as well as mounting power and influence. But sustained rapid growth in new membership also can introduce a tension related to digital scaling and political or social impact. In this research, we trace this tension to member prototype ambiguity – that is, to a perceived variation in the attributes, assumptions, and actions of the new members entering the organisation. Such ambiguity can have a destabilising effect on collective identity that might significantly weaken the political or social impact of the SMO. In this longitudinal study of Amnesty International, we examine how digital transformation and scaling unveiled this tension and how the professional core at two of Amnesty’s national sections, Australia and Sweden, addressed the prototype ambiguity that ensued. This research contributes to the existing literature on digital transformation, prototype ambiguity, and social movements, by providing insight into the challenges and opportunities presented by digital scaling in membership-based organisations such as SMOs.
{"title":"Between scale and impact: member prototype ambiguity in digital transformation","authors":"S. Jarvenpaa, Lisen Selander","doi":"10.1080/0960085X.2023.2175474","DOIUrl":"https://doi.org/10.1080/0960085X.2023.2175474","url":null,"abstract":"ABSTRACT Digital transformation can produce scaling in numbers – growing organisational boundaries by adding new users, customers, or members. For membership-based organisations, such as social movement organisations (SMOs), digital scaling brings an inflow of new resources and members at a pace that previously was unimaginable, as well as mounting power and influence. But sustained rapid growth in new membership also can introduce a tension related to digital scaling and political or social impact. In this research, we trace this tension to member prototype ambiguity – that is, to a perceived variation in the attributes, assumptions, and actions of the new members entering the organisation. Such ambiguity can have a destabilising effect on collective identity that might significantly weaken the political or social impact of the SMO. In this longitudinal study of Amnesty International, we examine how digital transformation and scaling unveiled this tension and how the professional core at two of Amnesty’s national sections, Australia and Sweden, addressed the prototype ambiguity that ensued. This research contributes to the existing literature on digital transformation, prototype ambiguity, and social movements, by providing insight into the challenges and opportunities presented by digital scaling in membership-based organisations such as SMOs.","PeriodicalId":50486,"journal":{"name":"European Journal of Information Systems","volume":null,"pages":null},"PeriodicalIF":9.5,"publicationDate":"2023-02-22","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"43170832","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-02-21DOI: 10.1080/0960085x.2023.2180446
Marvin Auf der Landwehr, Thorsten Schoormann, Christoph von Viebahn, Maik Trott
{"title":"From purchase to pantry – exploring archetypes and strategies in the context of e-grocery fulfilment","authors":"Marvin Auf der Landwehr, Thorsten Schoormann, Christoph von Viebahn, Maik Trott","doi":"10.1080/0960085x.2023.2180446","DOIUrl":"https://doi.org/10.1080/0960085x.2023.2180446","url":null,"abstract":"","PeriodicalId":50486,"journal":{"name":"European Journal of Information Systems","volume":null,"pages":null},"PeriodicalIF":9.5,"publicationDate":"2023-02-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"43448460","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-02-14DOI: 10.1080/0960085X.2023.2166431
Anuragini Shirish, S. Srivastava, N. Panteli
ABSTRACT Despite the economic and societal significance of microbusinesses (MBs), digital transformation (DT) efforts in the MB sector have been rather sporadic. Further, prior DT studies have primarily examined large- and mid-sized organisations, leaving a perceptible void in the literature. In this paper, we leverage the unique context of MBs and recognise the key role of microbusiness owner-managers (MBOMs) for the management and sustenance of DT initiatives. Specifically, we theorise the influence of MBOMs’ DT readiness in terms of their growth and technology mindsets contributing to their DT learning resources and processes. Drawing on qualitative data from a series of structured interviews and focus groups with MBOMs and other key stakeholders in the Irish MB digital ecosystem, we identity three MBOM digital transformer archetypes comprising unique configurations of MBOMs’ growth and technology mindsets, namely: champion digital transformers, emerging digital transformers, and aspiring digital transformers. For each of these archetypes, we explore the different learning capabilities and mechanisms through which MBOMs manage and sustain their digital transformation efforts. Our findings offer theoretical contributions to the fields of digital transformation in microbusinesses, digital leadership, and digital capabilities. Our study also has significant implications for policy and practice.
{"title":"Management and sustenance of digital transformations in the Irish microbusiness sector: examining the key role of microbusiness owner-manager","authors":"Anuragini Shirish, S. Srivastava, N. Panteli","doi":"10.1080/0960085X.2023.2166431","DOIUrl":"https://doi.org/10.1080/0960085X.2023.2166431","url":null,"abstract":"ABSTRACT Despite the economic and societal significance of microbusinesses (MBs), digital transformation (DT) efforts in the MB sector have been rather sporadic. Further, prior DT studies have primarily examined large- and mid-sized organisations, leaving a perceptible void in the literature. In this paper, we leverage the unique context of MBs and recognise the key role of microbusiness owner-managers (MBOMs) for the management and sustenance of DT initiatives. Specifically, we theorise the influence of MBOMs’ DT readiness in terms of their growth and technology mindsets contributing to their DT learning resources and processes. Drawing on qualitative data from a series of structured interviews and focus groups with MBOMs and other key stakeholders in the Irish MB digital ecosystem, we identity three MBOM digital transformer archetypes comprising unique configurations of MBOMs’ growth and technology mindsets, namely: champion digital transformers, emerging digital transformers, and aspiring digital transformers. For each of these archetypes, we explore the different learning capabilities and mechanisms through which MBOMs manage and sustain their digital transformation efforts. Our findings offer theoretical contributions to the fields of digital transformation in microbusinesses, digital leadership, and digital capabilities. Our study also has significant implications for policy and practice.","PeriodicalId":50486,"journal":{"name":"European Journal of Information Systems","volume":null,"pages":null},"PeriodicalIF":9.5,"publicationDate":"2023-02-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"46794711","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-02-09DOI: 10.1080/0960085x.2023.2167671
Nicolai Etienne Fabian, John Qi Dong, Thijs L. J. Broekhuizen, P. Verhoef
{"title":"Business value of SME digitalisation: when does it pay off more?","authors":"Nicolai Etienne Fabian, John Qi Dong, Thijs L. J. Broekhuizen, P. Verhoef","doi":"10.1080/0960085x.2023.2167671","DOIUrl":"https://doi.org/10.1080/0960085x.2023.2167671","url":null,"abstract":"","PeriodicalId":50486,"journal":{"name":"European Journal of Information Systems","volume":null,"pages":null},"PeriodicalIF":9.5,"publicationDate":"2023-02-09","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"49326134","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-02-02DOI: 10.1080/0960085x.2023.2169202
Jiabao Lin, Xin (Robert) Luo, Lei Li, Carol W. Hsu
{"title":"Unraveling the effect of organisational resources and top management support on e-commerce capabilities: evidence from ADANCO-SEM and fsQCA","authors":"Jiabao Lin, Xin (Robert) Luo, Lei Li, Carol W. Hsu","doi":"10.1080/0960085x.2023.2169202","DOIUrl":"https://doi.org/10.1080/0960085x.2023.2169202","url":null,"abstract":"","PeriodicalId":50486,"journal":{"name":"European Journal of Information Systems","volume":null,"pages":null},"PeriodicalIF":9.5,"publicationDate":"2023-02-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"47247177","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-01-28DOI: 10.1080/0960085X.2023.2165978
Roxana Ologeanu-Taddeï, C. Guthrie, T. Jensen
ABSTRACT Digital transformation (DT) is typically described as a strategic, top-down initiative where new digital technologies fundamentally disrupt an organisation’s structure, procedures, and processes to enhance its value proposition. We propose a middle-range theory which highlights that DT of professional practices in healthcare follows a different path. To build this theory, we transpose the metaphor of a “fitness landscape” from evolutionary biology to a professional healthcare context to build an intermediate conceptualisation, which is then refined through an empirical study. Our theory highlights that external events, such as the COVID-19 pandemic, changing patient behaviours or the availability of new digital resources, transform the “value landscape” upon which healthcare professionals create and deliver healthcare services to patients. Empowered by their professional autonomy and driven by their service orientation, healthcare professionals search for new paths and peaks for value creation and delivery across a rugged landscape. As digital resources are leveraged, new value propositions in practice emerge, and professional healthcare practices are digitally transformed.
{"title":"Digital transformation of professional healthcare practices: fitness seeking across a rugged value landscape","authors":"Roxana Ologeanu-Taddeï, C. Guthrie, T. Jensen","doi":"10.1080/0960085X.2023.2165978","DOIUrl":"https://doi.org/10.1080/0960085X.2023.2165978","url":null,"abstract":"ABSTRACT Digital transformation (DT) is typically described as a strategic, top-down initiative where new digital technologies fundamentally disrupt an organisation’s structure, procedures, and processes to enhance its value proposition. We propose a middle-range theory which highlights that DT of professional practices in healthcare follows a different path. To build this theory, we transpose the metaphor of a “fitness landscape” from evolutionary biology to a professional healthcare context to build an intermediate conceptualisation, which is then refined through an empirical study. Our theory highlights that external events, such as the COVID-19 pandemic, changing patient behaviours or the availability of new digital resources, transform the “value landscape” upon which healthcare professionals create and deliver healthcare services to patients. Empowered by their professional autonomy and driven by their service orientation, healthcare professionals search for new paths and peaks for value creation and delivery across a rugged landscape. As digital resources are leveraged, new value propositions in practice emerge, and professional healthcare practices are digitally transformed.","PeriodicalId":50486,"journal":{"name":"European Journal of Information Systems","volume":null,"pages":null},"PeriodicalIF":9.5,"publicationDate":"2023-01-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"41864686","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-01-23DOI: 10.1080/0960085x.2023.2171317
Yi Wu, Yi-Tang Shen, Zhijie Lin, Yuelei Li
{"title":"The great start of the day is morning? the roles of diurnal variations and interaction modes for investment decisions in lending-based crowdfunding","authors":"Yi Wu, Yi-Tang Shen, Zhijie Lin, Yuelei Li","doi":"10.1080/0960085x.2023.2171317","DOIUrl":"https://doi.org/10.1080/0960085x.2023.2171317","url":null,"abstract":"","PeriodicalId":50486,"journal":{"name":"European Journal of Information Systems","volume":null,"pages":null},"PeriodicalIF":9.5,"publicationDate":"2023-01-23","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"46547274","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-01-09DOI: 10.1080/0960085x.2022.2154712
Ilja Nastjuk, S. Trang, Julius-Viktor Grummeck-Braamt, M. Adam, Monideepa Tarafdar
{"title":"Integrating and Synthesising Technostress Research: A Meta-Analysis on Technostress Creators, Outcomes, and IS Usage Contexts","authors":"Ilja Nastjuk, S. Trang, Julius-Viktor Grummeck-Braamt, M. Adam, Monideepa Tarafdar","doi":"10.1080/0960085x.2022.2154712","DOIUrl":"https://doi.org/10.1080/0960085x.2022.2154712","url":null,"abstract":"","PeriodicalId":50486,"journal":{"name":"European Journal of Information Systems","volume":null,"pages":null},"PeriodicalIF":9.5,"publicationDate":"2023-01-09","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"46305956","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-01-02DOI: 10.1080/0960085X.2022.2126030
R. Baskerville, J. Brocke, L. Mathiassen, H. Scheepers
ABSTRACT An increasing presence of practitioners with doctoral degrees in Information Systems and related disciplines holds promise to advance Information Systems research. The prospect is to gain more knowledge from the practical experience of developing, using, and managing information systems in context. To scientifically capitalise on this opportunity, this EJIS special issue introduces the research genre of “Information Systems Clinical Research”. The genre presents knowledge generated from practitioner-researcher interventions to achieve desired outcomes in information systems development, use, and management practice contexts. In this editorial, we introduce and conceptualise the genre; we present a research framework that defines its four key elements; and we discuss how to address its key challenges in research projects. As a result, we derive ten criteria for rigorous Information Systems Clinical Research and provide examples on how the articles published in the special issue have addressed these criteria. We conclude with a call to further advance clinical research as an important part of the Information Systems discipline.
{"title":"Clinical research from information systems practice","authors":"R. Baskerville, J. Brocke, L. Mathiassen, H. Scheepers","doi":"10.1080/0960085X.2022.2126030","DOIUrl":"https://doi.org/10.1080/0960085X.2022.2126030","url":null,"abstract":"ABSTRACT An increasing presence of practitioners with doctoral degrees in Information Systems and related disciplines holds promise to advance Information Systems research. The prospect is to gain more knowledge from the practical experience of developing, using, and managing information systems in context. To scientifically capitalise on this opportunity, this EJIS special issue introduces the research genre of “Information Systems Clinical Research”. The genre presents knowledge generated from practitioner-researcher interventions to achieve desired outcomes in information systems development, use, and management practice contexts. In this editorial, we introduce and conceptualise the genre; we present a research framework that defines its four key elements; and we discuss how to address its key challenges in research projects. As a result, we derive ten criteria for rigorous Information Systems Clinical Research and provide examples on how the articles published in the special issue have addressed these criteria. We conclude with a call to further advance clinical research as an important part of the Information Systems discipline.","PeriodicalId":50486,"journal":{"name":"European Journal of Information Systems","volume":null,"pages":null},"PeriodicalIF":9.5,"publicationDate":"2023-01-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"46524254","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2022-12-18DOI: 10.1080/0960085x.2022.2152743
Simeon P Vidolov
{"title":"Virtual collaboration as co-enacting intercorporeality","authors":"Simeon P Vidolov","doi":"10.1080/0960085x.2022.2152743","DOIUrl":"https://doi.org/10.1080/0960085x.2022.2152743","url":null,"abstract":"","PeriodicalId":50486,"journal":{"name":"European Journal of Information Systems","volume":null,"pages":null},"PeriodicalIF":9.5,"publicationDate":"2022-12-18","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"43431826","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":2,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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