36th Bled eConference – Digital Economy and Society: The Balancing Act for Digital Innovation in Times of Instability: June 25 – 28, 2023, Bled, Slovenia, Conference Proceedings最新文献
Pub Date : 2023-12-12DOI: 10.18690/um.fov.6.2023.50
Navin Sewberath Misser, Joris Jaspers, Johan Versendaal
Implementation of technological digital devices in existing complex hospital environments remains a challenge. We constructed a framework for the implementation of technological devices in operating rooms. In this research, we address users' needs for an adaptive (digital) implementation tool or app. We use a requirements engineering method to identify stakeholders and to identify steps to define requirements for this digital tool. We will construct personas to identify requirements and based on these findings a market search will follow to decide, either to buy and configure an existing tool or to develop a new tool that facilitates the implementation of devices in complex hospital departments.
{"title":"Towards an Adaptive Implementation Tool for Devices in Complex Hospital Departments","authors":"Navin Sewberath Misser, Joris Jaspers, Johan Versendaal","doi":"10.18690/um.fov.6.2023.50","DOIUrl":"https://doi.org/10.18690/um.fov.6.2023.50","url":null,"abstract":"Implementation of technological digital devices in existing complex hospital environments remains a challenge. We constructed a framework for the implementation of technological devices in operating rooms. In this research, we address users' needs for an adaptive (digital) implementation tool or app. We use a requirements engineering method to identify stakeholders and to identify steps to define requirements for this digital tool. We will construct personas to identify requirements and based on these findings a market search will follow to decide, either to buy and configure an existing tool or to develop a new tool that facilitates the implementation of devices in complex hospital departments.","PeriodicalId":504907,"journal":{"name":"36th Bled eConference – Digital Economy and Society: The Balancing Act for Digital Innovation in Times of Instability: June 25 – 28, 2023, Bled, Slovenia, Conference Proceedings","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2023-12-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139181996","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-12-12DOI: 10.18690/um.fov.6.2023.16
Živa Rant, Hajdi Kosednar, D. Stanimirović
The Service Desk carries out three basic tasks: general support for all users of the eHealth system, support in connecting to the secure healthcare network (zNET), and making electronic appointments for medical services. This article analyses the operation of the Service Desk through time dynamics, the content of requests dealt with and services provided during the COVID-19 pandemic. The article is based on the case study research methodology. The data showed accelerated growth in the use of the Service Desk, with a more than seven-fold increase recorded in 2021 relative to 2020. The biggest proportion of the Service Desk requests in 2021 related to the zVEM Patient Portal and zNET. The Service Desk is one of the most important mechanisms for the successful development and use of the eHealth system in Slovenia, and the pandemic only made this even more evident and distinct.
{"title":"The Role of the Service Desk for eHealth Solutions in the Digital Transformation of Slovenian Healthcare","authors":"Živa Rant, Hajdi Kosednar, D. Stanimirović","doi":"10.18690/um.fov.6.2023.16","DOIUrl":"https://doi.org/10.18690/um.fov.6.2023.16","url":null,"abstract":"The Service Desk carries out three basic tasks: general support for all users of the eHealth system, support in connecting to the secure healthcare network (zNET), and making electronic appointments for medical services. This article analyses the operation of the Service Desk through time dynamics, the content of requests dealt with and services provided during the COVID-19 pandemic. The article is based on the case study research methodology. The data showed accelerated growth in the use of the Service Desk, with a more than seven-fold increase recorded in 2021 relative to 2020. The biggest proportion of the Service Desk requests in 2021 related to the zVEM Patient Portal and zNET. The Service Desk is one of the most important mechanisms for the successful development and use of the eHealth system in Slovenia, and the pandemic only made this even more evident and distinct.","PeriodicalId":504907,"journal":{"name":"36th Bled eConference – Digital Economy and Society: The Balancing Act for Digital Innovation in Times of Instability: June 25 – 28, 2023, Bled, Slovenia, Conference Proceedings","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2023-12-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139182300","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-12-12DOI: 10.18690/um.fov.6.2023.25
Emma Rosenlind, Ulrik Söderström, Ole Norberg, Helen Cripps, Thomas Mejtoft
There are numerous online payment methods when shopping online. This paper presents the evolution of payment methods through the years and investigates which payment methods young adults prefer and investigates if and how modern payment methods affect financial responsibility among young adults. The study was conducted through a survey and follow-up interviews with Swedish young adults. 75% claimed they make online purchases 1-3 times a week or more, of which 35% always check their bank account before paying. The study suggests that direct payment using their smart device (Swish) is the most preferred payment method. The research suggests that it is the combination of the different payment methods available that is impacting financial responsibility among young adults rather than the payment method itself.
{"title":"Young Adults’ Attitude Towards Digital Payment Methods and Financial Responsibility","authors":"Emma Rosenlind, Ulrik Söderström, Ole Norberg, Helen Cripps, Thomas Mejtoft","doi":"10.18690/um.fov.6.2023.25","DOIUrl":"https://doi.org/10.18690/um.fov.6.2023.25","url":null,"abstract":"There are numerous online payment methods when shopping online. This paper presents the evolution of payment methods through the years and investigates which payment methods young adults prefer and investigates if and how modern payment methods affect financial responsibility among young adults. The study was conducted through a survey and follow-up interviews with Swedish young adults. 75% claimed they make online purchases 1-3 times a week or more, of which 35% always check their bank account before paying. The study suggests that direct payment using their smart device (Swish) is the most preferred payment method. The research suggests that it is the combination of the different payment methods available that is impacting financial responsibility among young adults rather than the payment method itself.","PeriodicalId":504907,"journal":{"name":"36th Bled eConference – Digital Economy and Society: The Balancing Act for Digital Innovation in Times of Instability: June 25 – 28, 2023, Bled, Slovenia, Conference Proceedings","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2023-12-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139183042","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-12-12DOI: 10.18690/um.fov.6.2023.43
Miranda Kajtazi, E. Kurti
Digital technologies have enabled novel forms and reconfigurations of value creation, delivery, and capture. These new reconfigurations challenge the conventional notion of value creation with digital business models. On that premise, the widening of privacy concerns, alert us that organizations of the elite digital, like Netflix, Amazon, and Spotify, design technology to feed on personal data, based on algorithmic profiling capabilities. Then, privacy itself becomes their digital business model. In this paper we conceptualize the impact of digital business models on privacy concerns, by presenting a focused literature review that presents 4 waves of research on understanding privacy from the context of digital business models. With our initial findings, we recommend that future technological development should pay central attention to privacy-preserving digital business models, by making it possible that data privacy is envisioned with the right safeguards, targeting 'invisibility' of the user.
{"title":"Conceptualizing the Impact of Digital Business Models on Privacy Concerns","authors":"Miranda Kajtazi, E. Kurti","doi":"10.18690/um.fov.6.2023.43","DOIUrl":"https://doi.org/10.18690/um.fov.6.2023.43","url":null,"abstract":"Digital technologies have enabled novel forms and reconfigurations of value creation, delivery, and capture. These new reconfigurations challenge the conventional notion of value creation with digital business models. On that premise, the widening of privacy concerns, alert us that organizations of the elite digital, like Netflix, Amazon, and Spotify, design technology to feed on personal data, based on algorithmic profiling capabilities. Then, privacy itself becomes their digital business model. In this paper we conceptualize the impact of digital business models on privacy concerns, by presenting a focused literature review that presents 4 waves of research on understanding privacy from the context of digital business models. With our initial findings, we recommend that future technological development should pay central attention to privacy-preserving digital business models, by making it possible that data privacy is envisioned with the right safeguards, targeting 'invisibility' of the user.","PeriodicalId":504907,"journal":{"name":"36th Bled eConference – Digital Economy and Society: The Balancing Act for Digital Innovation in Times of Instability: June 25 – 28, 2023, Bled, Slovenia, Conference Proceedings","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2023-12-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139182018","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-12-12DOI: 10.18690/um.fov.6.2023.18
Antragama Ewa Abbas, Wirawan Agahari, H. Ofe, Anneke Zuiderwijk, M. de Reuver
The landscape of platform ecosystems is becoming increasingly complex, with new types of platforms emerging that glue together otherwise fragmented ecosystems. One recent case is meta-platforms that can contribute to the European Data Economy by interconnecting data marketplaces; however, meta-platforms may intensify data sovereignty concerns: the inability of data providers to own and control the exchanged data. While smart contracts and certification can generally enhance data sovereignty, it is unknown whether data providers perceive these control mechanisms as valuable in the complex meta-platform setting. This study aims to evaluate the perceived efficacy of the control mechanisms to ensure data sovereignty in meta-platforms. The findings from a survey study (n=93) indicate that respondents perceive high data sovereignty. One potential explanation is that smart contracts can potentially enable providers to maintain ownership and control over their exchanged data; meanwhile, certification may signal meta-platforms’ responsibility to deliver secure data exchange infrastructure and assist providers in adhering to relevant regulations. This study contributes to advancing design knowledge for meta-platforms, showcasing that meta-platforms can be designed in a way to resolve fragmentation without neglecting data sovereignty principles.
{"title":"Toward Sovereign Data Exchange Through a Meta-Platform for Data Marketplaces: A Preliminary Evaluation of the Perceived Efficacy of Control Mechanisms","authors":"Antragama Ewa Abbas, Wirawan Agahari, H. Ofe, Anneke Zuiderwijk, M. de Reuver","doi":"10.18690/um.fov.6.2023.18","DOIUrl":"https://doi.org/10.18690/um.fov.6.2023.18","url":null,"abstract":"The landscape of platform ecosystems is becoming increasingly complex, with new types of platforms emerging that glue together otherwise fragmented ecosystems. One recent case is meta-platforms that can contribute to the European Data Economy by interconnecting data marketplaces; however, meta-platforms may intensify data sovereignty concerns: the inability of data providers to own and control the exchanged data. While smart contracts and certification can generally enhance data sovereignty, it is unknown whether data providers perceive these control mechanisms as valuable in the complex meta-platform setting. This study aims to evaluate the perceived efficacy of the control mechanisms to ensure data sovereignty in meta-platforms. The findings from a survey study (n=93) indicate that respondents perceive high data sovereignty. One potential explanation is that smart contracts can potentially enable providers to maintain ownership and control over their exchanged data; meanwhile, certification may signal meta-platforms’ responsibility to deliver secure data exchange infrastructure and assist providers in adhering to relevant regulations. This study contributes to advancing design knowledge for meta-platforms, showcasing that meta-platforms can be designed in a way to resolve fragmentation without neglecting data sovereignty principles.","PeriodicalId":504907,"journal":{"name":"36th Bled eConference – Digital Economy and Society: The Balancing Act for Digital Innovation in Times of Instability: June 25 – 28, 2023, Bled, Slovenia, Conference Proceedings","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2023-12-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139182064","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-12-12DOI: 10.18690/um.fov.6.2023.57
Katja Mohar Bastar
European Union (EU) recognized the strong need for digital and sustainable transition of enterprises and societies. Although digital technologies can contribute to achieving sustainable goals, many of enterprises still struggle with challenges of digitalization and digital transformation, especially SMEs, which due to limited resources often lag behind larger enterprises. In the paper, we focus on SMEs, since they represent majority of EU economy, and are strong contributor to the number jobs and GDP. To achieve goals for successful digital and sustainable transition, which are adopted by European Commission, it is important to use proper strategies. This is not possible without understanding the current state and predict the impact of given measures and develop new business models that can be derived from digital transformation, sustainability, and circular economy. There are several available tools for digital maturity assessment available and SMEs can estimate their position in digital journey. However, to our knowledge, no tool, which would enable assessment of digital maturity and its impact on achieving sustainability goals, is currently available. Such a model could help SMEs to assess current state and plan for proper strategy to achieve digital transformation towards sustainability goals.
{"title":"The Multi-Criteria Digital and Sustainable Maturity Assessment Model","authors":"Katja Mohar Bastar","doi":"10.18690/um.fov.6.2023.57","DOIUrl":"https://doi.org/10.18690/um.fov.6.2023.57","url":null,"abstract":"European Union (EU) recognized the strong need for digital and sustainable transition of enterprises and societies. Although digital technologies can contribute to achieving sustainable goals, many of enterprises still struggle with challenges of digitalization and digital transformation, especially SMEs, which due to limited resources often lag behind larger enterprises. In the paper, we focus on SMEs, since they represent majority of EU economy, and are strong contributor to the number jobs and GDP. To achieve goals for successful digital and sustainable transition, which are adopted by European Commission, it is important to use proper strategies. This is not possible without understanding the current state and predict the impact of given measures and develop new business models that can be derived from digital transformation, sustainability, and circular economy. There are several available tools for digital maturity assessment available and SMEs can estimate their position in digital journey. However, to our knowledge, no tool, which would enable assessment of digital maturity and its impact on achieving sustainability goals, is currently available. Such a model could help SMEs to assess current state and plan for proper strategy to achieve digital transformation towards sustainability goals.","PeriodicalId":504907,"journal":{"name":"36th Bled eConference – Digital Economy and Society: The Balancing Act for Digital Innovation in Times of Instability: June 25 – 28, 2023, Bled, Slovenia, Conference Proceedings","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2023-12-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139183101","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-12-12DOI: 10.18690/um.fov.6.2023.35
M. Fruhwirth
Transforming an existing business model into a data-driven one is challenging. Tools, methods and processes can support organisations in that innovation. This paper presents a three-year interventionist case study with an automotive company, where we investigated how an innovation process towards data-driven business models should be designed. We analysed data from interviews, notes from company meetings and workshops, as well as learnings from supporting seven different data initiatives within the organisation. As a result, we present requirements that decision-makers have regarding a process and principles that guide the process design. The principles are not specific to data-driven business model innovation. However, at the level of operationalising the process, activities and actionable tools need to be specific to the goal of a business model innovation: how data and analytics can be used for new services and business models.
{"title":"Towards Principles For a Data-Driven Business Model Innovation Process – A Design Science Case Study","authors":"M. Fruhwirth","doi":"10.18690/um.fov.6.2023.35","DOIUrl":"https://doi.org/10.18690/um.fov.6.2023.35","url":null,"abstract":"Transforming an existing business model into a data-driven one is challenging. Tools, methods and processes can support organisations in that innovation. This paper presents a three-year interventionist case study with an automotive company, where we investigated how an innovation process towards data-driven business models should be designed. We analysed data from interviews, notes from company meetings and workshops, as well as learnings from supporting seven different data initiatives within the organisation. As a result, we present requirements that decision-makers have regarding a process and principles that guide the process design. The principles are not specific to data-driven business model innovation. However, at the level of operationalising the process, activities and actionable tools need to be specific to the goal of a business model innovation: how data and analytics can be used for new services and business models.","PeriodicalId":504907,"journal":{"name":"36th Bled eConference – Digital Economy and Society: The Balancing Act for Digital Innovation in Times of Instability: June 25 – 28, 2023, Bled, Slovenia, Conference Proceedings","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2023-12-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139183127","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
36th Bled eConference – Digital Economy and Society: The Balancing Act for Digital Innovation in Times of Instability: June 25 – 28, 2023, Bled, Slovenia, Conference Proceedings
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