36th Bled eConference – Digital Economy and Society: The Balancing Act for Digital Innovation in Times of Instability: June 25 – 28, 2023, Bled, Slovenia, Conference Proceedings最新文献
Pub Date : 2023-12-12DOI: 10.18690/um.fov.6.2023.21
Tiina Kemppainen, Markus Makkonen, Lauri Frank
The objective of this qualitative study is to examine and describe what prevents consumers from making responsible online purchases. The data were collected during February and March 2023 with an online survey. The data comprises the respondents' (N=245) free-form written responses, in which they articulated and explained the factors that prevent their responsible online purchases. The findings indicate that external and internal factors can prevent consumers' responsible online purchases. While external factors – online stores – are mainly blamed for promoting irresponsible buying behavior, internal factors – consumers' individual characteristics – are also recognized to have an important role in irresponsible purchasing behavior. The external factors identified in this study include 1) pricing, 2) information, and 3) availability. The internal factors include 1) self-indulgence and 2) trust
{"title":"What Prevents Consumers from Making Responsible Online Purchases?","authors":"Tiina Kemppainen, Markus Makkonen, Lauri Frank","doi":"10.18690/um.fov.6.2023.21","DOIUrl":"https://doi.org/10.18690/um.fov.6.2023.21","url":null,"abstract":"The objective of this qualitative study is to examine and describe what prevents consumers from making responsible online purchases. The data were collected during February and March 2023 with an online survey. The data comprises the respondents' (N=245) free-form written responses, in which they articulated and explained the factors that prevent their responsible online purchases. The findings indicate that external and internal factors can prevent consumers' responsible online purchases. While external factors – online stores – are mainly blamed for promoting irresponsible buying behavior, internal factors – consumers' individual characteristics – are also recognized to have an important role in irresponsible purchasing behavior. The external factors identified in this study include 1) pricing, 2) information, and 3) availability. The internal factors include 1) self-indulgence and 2) trust","PeriodicalId":504907,"journal":{"name":"36th Bled eConference – Digital Economy and Society: The Balancing Act for Digital Innovation in Times of Instability: June 25 – 28, 2023, Bled, Slovenia, Conference Proceedings","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2023-12-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139182550","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-12-12DOI: 10.18690/um.fov.6.2023.22
Sander van der Hoek, Marlies van Steenbergen, Pascal Ravesteijn
The use of Augmented Reality (AR) in industry is growing rapidly, driven by benefits such as efficiency gains and ability to overcome physical boundaries. Existing studies stress the need to take stakeholder values into account in the design process. In this study the impact of AR on stakeholders' values is investigated by conducting focus groups and interviews, using value sensitive design as a framework. Significant impacts were found on the values of safety, accuracy, privacy, helpfulness and autonomy. Twenty practical design choices to mitigate potential negative impact emerged from the study.
增强现实技术（AR）在工业领域的应用正在快速增长，其优势包括提高效率和突破物理界限的能力。现有研究强调，在设计过程中需要考虑利益相关者的价值观。本研究以价值敏感设计为框架，通过焦点小组和访谈调查了 AR 对利益相关者价值观的影响。研究发现，AR 对安全性、准确性、隐私性、有用性和自主性等价值观产生了重大影响。研究还提出了二十种实用的设计方案，以减轻潜在的负面影响。
{"title":"Ethical Considerations of Augmented Reality in High-Tech Manufacturing","authors":"Sander van der Hoek, Marlies van Steenbergen, Pascal Ravesteijn","doi":"10.18690/um.fov.6.2023.22","DOIUrl":"https://doi.org/10.18690/um.fov.6.2023.22","url":null,"abstract":"The use of Augmented Reality (AR) in industry is growing rapidly, driven by benefits such as efficiency gains and ability to overcome physical boundaries. Existing studies stress the need to take stakeholder values into account in the design process. In this study the impact of AR on stakeholders' values is investigated by conducting focus groups and interviews, using value sensitive design as a framework. Significant impacts were found on the values of safety, accuracy, privacy, helpfulness and autonomy. Twenty practical design choices to mitigate potential negative impact emerged from the study.","PeriodicalId":504907,"journal":{"name":"36th Bled eConference – Digital Economy and Society: The Balancing Act for Digital Innovation in Times of Instability: June 25 – 28, 2023, Bled, Slovenia, Conference Proceedings","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2023-12-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139182565","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-12-12DOI: 10.18690/um.fov.6.2023.41
Christer Carlsson
The context we address is the ‘digital or new economy’ for which we propose that Decision Analytics will be one of the key drivers. The reasons are that we need to both meet the challenges from big data/fast data and to work out new possibilities to make experience and expert knowledge accessible and usable for local, ad hoc decision makers and for automated, intelligent systems. Digitalisation brings increasing competition, slimmer margins for productivity and profitability and more pronounced requirements for effective planning, problem solving and decision making. This requires a transfer of (sometimes tacit) knowledge from experts and experi-enced people to novice system operators—and to automated, intelligent systems—a transfer we call knowledge mobilisation. We will work out reasons for why Decision Analytics will be a key part of knowledge mobilisation and an essential contribution to the development of instruments we need for the progress of digitalisation.
{"title":"Decision Analytics - A Position Paper","authors":"Christer Carlsson","doi":"10.18690/um.fov.6.2023.41","DOIUrl":"https://doi.org/10.18690/um.fov.6.2023.41","url":null,"abstract":"The context we address is the ‘digital or new economy’ for which we propose that Decision Analytics will be one of the key drivers. The reasons are that we need to both meet the challenges from big data/fast data and to work out new possibilities to make experience and expert knowledge accessible and usable for local, ad hoc decision makers and for automated, intelligent systems. Digitalisation brings increasing competition, slimmer margins for productivity and profitability and more pronounced requirements for effective planning, problem solving and decision making. This requires a transfer of (sometimes tacit) knowledge from experts and experi-enced people to novice system operators—and to automated, intelligent systems—a transfer we call knowledge mobilisation. We will work out reasons for why Decision Analytics will be a key part of knowledge mobilisation and an essential contribution to the development of instruments we need for the progress of digitalisation.","PeriodicalId":504907,"journal":{"name":"36th Bled eConference – Digital Economy and Society: The Balancing Act for Digital Innovation in Times of Instability: June 25 – 28, 2023, Bled, Slovenia, Conference Proceedings","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2023-12-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139183065","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-12-12DOI: 10.18690/um.fov.6.2023.38
Markus Makkonen
Although responsible consumption has been the target of growing interest in academic research, the antecedents of responsible online shopping remain poorly understood. In this study, we address this gap in prior research by focusing on the role of anticipated guilt in explaining responsible online shopping. By using data from 479 Finnish consumers, we aim to answer two research questions: (1) how strong an antecedent of responsible online shopping intention is anticipated guilt in relation to other potential antecedents and (2) how efficiently can consumers regulate their resulting feelings of guilt by using different kinds of neutralisation techniques? We find anticipated guilt to be a strong antecedent of responsible online shopping intention and the denial of responsibility, the denial of injury, and the appeal to higher loyalties to be the most efficient neutralisation techniques for consumers to regulate their feelings of guilt that result from not engaging in responsible online shopping.
{"title":"The Role of Anticipated Guilt and its Neutralisation in Explaining Responsible Online Shopping","authors":"Markus Makkonen","doi":"10.18690/um.fov.6.2023.38","DOIUrl":"https://doi.org/10.18690/um.fov.6.2023.38","url":null,"abstract":"Although responsible consumption has been the target of growing interest in academic research, the antecedents of responsible online shopping remain poorly understood. In this study, we address this gap in prior research by focusing on the role of anticipated guilt in explaining responsible online shopping. By using data from 479 Finnish consumers, we aim to answer two research questions: (1) how strong an antecedent of responsible online shopping intention is anticipated guilt in relation to other potential antecedents and (2) how efficiently can consumers regulate their resulting feelings of guilt by using different kinds of neutralisation techniques? We find anticipated guilt to be a strong antecedent of responsible online shopping intention and the denial of responsibility, the denial of injury, and the appeal to higher loyalties to be the most efficient neutralisation techniques for consumers to regulate their feelings of guilt that result from not engaging in responsible online shopping.","PeriodicalId":504907,"journal":{"name":"36th Bled eConference – Digital Economy and Society: The Balancing Act for Digital Innovation in Times of Instability: June 25 – 28, 2023, Bled, Slovenia, Conference Proceedings","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2023-12-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139182093","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-12-12DOI: 10.18690/um.fov.6.2023.31
Jeroen van Grondelle, Marlies van Steenbergen, A. Smits, Tijs Timmerman, Koen van Turnhout, Harald Pol
Digitalization enables public organizations to personalize their services, tuning them to the specific situation, abilities, and preferences of the citizens. At the same time, digital services can be experienced as being less personal than face-to-face contact by citizens. The large existing volume of academic literature on personalization mainly represents the service provider perspective. In contrast, in this paper we investigate what makes citizens experience a service as personal. The result are eight dimensions that capture the full range of individual experiences and expectations that citizens expressed in focus groups. These dimensions can serve as a framework for public sector organizations to explore the expectations of citizens of their own services and identify the areas in which they can improve the personal experiences they offer.
{"title":"The Anatomy of a Personal Service: The Eight Dimensions of 'Personal'","authors":"Jeroen van Grondelle, Marlies van Steenbergen, A. Smits, Tijs Timmerman, Koen van Turnhout, Harald Pol","doi":"10.18690/um.fov.6.2023.31","DOIUrl":"https://doi.org/10.18690/um.fov.6.2023.31","url":null,"abstract":"Digitalization enables public organizations to personalize their services, tuning them to the specific situation, abilities, and preferences of the citizens. At the same time, digital services can be experienced as being less personal than face-to-face contact by citizens. The large existing volume of academic literature on personalization mainly represents the service provider perspective. In contrast, in this paper we investigate what makes citizens experience a service as personal. The result are eight dimensions that capture the full range of individual experiences and expectations that citizens expressed in focus groups. These dimensions can serve as a framework for public sector organizations to explore the expectations of citizens of their own services and identify the areas in which they can improve the personal experiences they offer.","PeriodicalId":504907,"journal":{"name":"36th Bled eConference – Digital Economy and Society: The Balancing Act for Digital Innovation in Times of Instability: June 25 – 28, 2023, Bled, Slovenia, Conference Proceedings","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2023-12-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139182362","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-12-12DOI: 10.18690/um.fov.6.2023.15
L. Davoodi
The growth of online customer reviews on e-commerce platforms has led to an overwhelming volume and variety of data, making manual analysis impractical for both consumers and managers. Consequently, machine learning techniques, such as Aspect-Based Sentiment Analysis (ABSA), have gained prominence for their ability to determine sentiment at the aspect level. This study aims to fine-tune natural language processing models for aspect extraction in e-commerce customer reviews. We manually annotated 2781 online user review sentences in English and employed different extensions of the BERT model to identify implicit and explicit aspects. This approach diverges from prior studies, as our dataset comprises real user reviews from five prominent e-commerce platforms. The findings demonstrate the models’ effectiveness in extracting aspects from diverse e-commerce user reviews, yielding a deeper understanding of user-generated content and customer satisfaction trends, and providing valuable insights for managerial decision-making. This study contributes to the ABSA literature and offers practical implications for e-commerce platforms aiming to improve their products and services based on customer feedback.
{"title":"Enhancing the Understanding of E-commerce Reviews through Aspect Extraction Techniques: A BERT-Based Approach","authors":"L. Davoodi","doi":"10.18690/um.fov.6.2023.15","DOIUrl":"https://doi.org/10.18690/um.fov.6.2023.15","url":null,"abstract":"The growth of online customer reviews on e-commerce platforms has led to an overwhelming volume and variety of data, making manual analysis impractical for both consumers and managers. Consequently, machine learning techniques, such as Aspect-Based Sentiment Analysis (ABSA), have gained prominence for their ability to determine sentiment at the aspect level. This study aims to fine-tune natural language processing models for aspect extraction in e-commerce customer reviews. We manually annotated 2781 online user review sentences in English and employed different extensions of the BERT model to identify implicit and explicit aspects. This approach diverges from prior studies, as our dataset comprises real user reviews from five prominent e-commerce platforms. The findings demonstrate the models’ effectiveness in extracting aspects from diverse e-commerce user reviews, yielding a deeper understanding of user-generated content and customer satisfaction trends, and providing valuable insights for managerial decision-making. This study contributes to the ABSA literature and offers practical implications for e-commerce platforms aiming to improve their products and services based on customer feedback.","PeriodicalId":504907,"journal":{"name":"36th Bled eConference – Digital Economy and Society: The Balancing Act for Digital Innovation in Times of Instability: June 25 – 28, 2023, Bled, Slovenia, Conference Proceedings","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2023-12-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139182447","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-12-12DOI: 10.18690/um.fov.6.2023.10
Nurlan Musazade
Role, value and amount of data and related tools, technologies, companies and professions in society is rising. Since the required skills for data-related professions are predicted to experience changes, and labor market mismatches create challenges for stakeholders, this research focuses on changes in the required tools and technologies for data-related positions. The presented research defines trends and changes in frequencies of the tools utilized in the data-related professions by applying quantitative content analysis on collected data from job advertisements of Finland, Denmark and Poland. The research findings show that tools used in data-related professions experience significant changes over time. For example, AI and cloud computing-related skills, and SQL started to be required more, whereas Excel, SPSS and similar tools are less expected from the candidates. Furthermore, while R programming language utilization rises in analytics related positions, Python is more common in positions related to data science.
数据及相关工具、技术、公司和职业在社会中的作用、价值和数量正在不断增加。预计数据相关职业所需的技能将发生变化，劳动力市场的不匹配将给利益相关者带来挑战，因此本研究重点关注数据相关职位所需的工具和技术的变化。本研究通过对从芬兰、丹麦和波兰的招聘广告中收集的数据进行定量内容分析，确定了数据相关专业所使用的工具频率的趋势和变化。研究结果表明，数据相关专业使用的工具随着时间的推移发生了显著变化。例如，对人工智能和云计算相关技能以及 SQL 的需求开始增加，而对 Excel、SPSS 和类似工具的要求则降低了。此外，虽然 R 编程语言在分析相关职位中的使用率有所上升，但 Python 在数据科学相关职位中更为常见。
{"title":"Tools and Technologies Utilized in Data-Related Positions: An Empirical Study of Job Advertisements","authors":"Nurlan Musazade","doi":"10.18690/um.fov.6.2023.10","DOIUrl":"https://doi.org/10.18690/um.fov.6.2023.10","url":null,"abstract":"Role, value and amount of data and related tools, technologies, companies and professions in society is rising. Since the required skills for data-related professions are predicted to experience changes, and labor market mismatches create challenges for stakeholders, this research focuses on changes in the required tools and technologies for data-related positions. The presented research defines trends and changes in frequencies of the tools utilized in the data-related professions by applying quantitative content analysis on collected data from job advertisements of Finland, Denmark and Poland. The research findings show that tools used in data-related professions experience significant changes over time. For example, AI and cloud computing-related skills, and SQL started to be required more, whereas Excel, SPSS and similar tools are less expected from the candidates. Furthermore, while R programming language utilization rises in analytics related positions, Python is more common in positions related to data science.","PeriodicalId":504907,"journal":{"name":"36th Bled eConference – Digital Economy and Society: The Balancing Act for Digital Innovation in Times of Instability: June 25 – 28, 2023, Bled, Slovenia, Conference Proceedings","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2023-12-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139182049","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-12-12DOI: 10.18690/um.fov.6.2023.14
Peter Vatter, Andreas Weisbeck
Organizations today face a more volatile, uncertain, complex and ambiguous market environment, referred to by the term »VUCA world«. To this, they commonly respond with management approaches that comprise flat hierarchies and a decentrali¬za¬tion of decision-making structures. But while some companies are very successful with such approaches, others struggle significantly. One reason is that conflicts about ranks in the informal hierarchy arise as the formal hierarchy diminishes. Hence, understanding group dynamics and the different strategies of team members in the social competition becomes increasingly important. In previous works, a theoretical model containing five different roles was presented. These roles result from specific psychological capabilities, values, and needs of each individual and include specific contributions to the social functioning of the group. In this paper, participants of an online survey have been asked about their contribution to team success. A subsequent factor analysis of n = 421 datasets proofed the existence of five different roles and, thus, the validity of the model.
当今的组织面临着更加动荡、不确定、复杂和模糊的市场环境，即 "VUCA 世界"。为此，企业通常采用扁平化等级制度和分散决策结构的管理方法。但是，有些公司在采用这种方法时非常成功，而有些公司则举步维艰。其中一个原因是，随着正式等级制度的减少，非正式等级制度中的等级冲突也随之产生。因此，了解群体动态和团队成员在社会竞争中的不同策略变得越来越重要。在以前的著作中，提出了一个包含五种不同角色的理论模型。这些角色源于每个人的特定心理能力、价值观和需求，包括对群体社会功能的特定贡献。在本文中，一项在线调查的参与者被问及他们对团队成功的贡献。随后对 n = 421 个数据集进行的因子分析证明了五种不同角色的存在，从而证明了模型的有效性。
{"title":"Empirical Verification of Different Rank Dynamic Roles in Informal Hierarchies","authors":"Peter Vatter, Andreas Weisbeck","doi":"10.18690/um.fov.6.2023.14","DOIUrl":"https://doi.org/10.18690/um.fov.6.2023.14","url":null,"abstract":"Organizations today face a more volatile, uncertain, complex and ambiguous market environment, referred to by the term »VUCA world«. To this, they commonly respond with management approaches that comprise flat hierarchies and a decentrali¬za¬tion of decision-making structures. But while some companies are very successful with such approaches, others struggle significantly. One reason is that conflicts about ranks in the informal hierarchy arise as the formal hierarchy diminishes. Hence, understanding group dynamics and the different strategies of team members in the social competition becomes increasingly important. In previous works, a theoretical model containing five different roles was presented. These roles result from specific psychological capabilities, values, and needs of each individual and include specific contributions to the social functioning of the group. In this paper, participants of an online survey have been asked about their contribution to team success. A subsequent factor analysis of n = 421 datasets proofed the existence of five different roles and, thus, the validity of the model.","PeriodicalId":504907,"journal":{"name":"36th Bled eConference – Digital Economy and Society: The Balancing Act for Digital Innovation in Times of Instability: June 25 – 28, 2023, Bled, Slovenia, Conference Proceedings","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2023-12-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139182153","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-12-12DOI: 10.18690/um.fov.6.2023.28
Linda Grogorick, Moritz Rohde, Bijan Khosrawi-Rad, Susanne Robra-Bissantz
Digital Game-based Learning (DGBL) has achieved several positive results in recent years, e.g., increased fun, motivation, or learning outcome. However, many DGBL applications fail, which makes an isolated consideration of individual game elements and their influence on learning necessary to better design future DGBL applications. One widely used game element is the game story. As there is little research on how a game story should be designed to promote learning, this paper conducts an experiment comparing a fictional game story with a realistic one. The results show that both game stories lead to a significant objective knowledge gain. In terms of learning outcome, both game stories achieved similar results.
{"title":"Fiction or Reality – Which Game Story Promotes Learning Outcome More?","authors":"Linda Grogorick, Moritz Rohde, Bijan Khosrawi-Rad, Susanne Robra-Bissantz","doi":"10.18690/um.fov.6.2023.28","DOIUrl":"https://doi.org/10.18690/um.fov.6.2023.28","url":null,"abstract":"Digital Game-based Learning (DGBL) has achieved several positive results in recent years, e.g., increased fun, motivation, or learning outcome. However, many DGBL applications fail, which makes an isolated consideration of individual game elements and their influence on learning necessary to better design future DGBL applications. One widely used game element is the game story. As there is little research on how a game story should be designed to promote learning, this paper conducts an experiment comparing a fictional game story with a realistic one. The results show that both game stories lead to a significant objective knowledge gain. In terms of learning outcome, both game stories achieved similar results.","PeriodicalId":504907,"journal":{"name":"36th Bled eConference – Digital Economy and Society: The Balancing Act for Digital Innovation in Times of Instability: June 25 – 28, 2023, Bled, Slovenia, Conference Proceedings","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2023-12-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139182269","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-12-12DOI: 10.18690/um.fov.6.2023.9
Koen Smit, Rob Peters, Chaim de Gelder, J. Versendaal
Digital Twin (DT) technology is being increasingly adopted by local and regional governmental organizations in the Netherlands to support spatial planning decision-making, balancing contradicting policy ambitions. These DT solutions are becoming more complex as more perspectives, based on sophisticated calculations, are added to one integrated view of the problem space. To be able to validate the quality of these DT solutions, quality dimensions are to be established. This study focuses on identifying quality dimensions for DT solutions, including legal and policy perspectives, and safeguarding public value; thereby transcending the technical focus that most contributions on quality dimensions for DTs have in the current body of knowledge. Based on empirical data collection and analysis, 15 quality dimensions were identified. Future research should focus on further operationalizing these dimensions, allowing for measuring DT solution quality on a maturity scale.
{"title":"Quality Dimensions for Digital Twin Maturity in the Context of Dutch Public Spatial Planning","authors":"Koen Smit, Rob Peters, Chaim de Gelder, J. Versendaal","doi":"10.18690/um.fov.6.2023.9","DOIUrl":"https://doi.org/10.18690/um.fov.6.2023.9","url":null,"abstract":"Digital Twin (DT) technology is being increasingly adopted by local and regional governmental organizations in the Netherlands to support spatial planning decision-making, balancing contradicting policy ambitions. These DT solutions are becoming more complex as more perspectives, based on sophisticated calculations, are added to one integrated view of the problem space. To be able to validate the quality of these DT solutions, quality dimensions are to be established. This study focuses on identifying quality dimensions for DT solutions, including legal and policy perspectives, and safeguarding public value; thereby transcending the technical focus that most contributions on quality dimensions for DTs have in the current body of knowledge. Based on empirical data collection and analysis, 15 quality dimensions were identified. Future research should focus on further operationalizing these dimensions, allowing for measuring DT solution quality on a maturity scale.","PeriodicalId":504907,"journal":{"name":"36th Bled eConference – Digital Economy and Society: The Balancing Act for Digital Innovation in Times of Instability: June 25 – 28, 2023, Bled, Slovenia, Conference Proceedings","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2023-12-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139182555","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
36th Bled eConference – Digital Economy and Society: The Balancing Act for Digital Innovation in Times of Instability: June 25 – 28, 2023, Bled, Slovenia, Conference Proceedings
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