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Penerapan Learning Management System Kesehatan pada Pusat Kesehatan Masyarakat Puskesmas 在社区保健中心实施保健学习管理系统
Pub Date : 2024-02-13 DOI: 10.60083/jidt.v5i4.498
K. Kraugusteeliana, Anita Muliawati, Gelar Asto
Pemerintah melalui dinas Kesehatan memiliki program kerja untuk melakukan sosialisasi informasi kesehatan kepada Masyarakat melalui layanan pada puskesmas yang ada di Indonesia tidak terkecuali pada pr'opinsi DKI Jakarta. Sosialisasi diberikan secara langsung di ruang terbuka atau di ruang serbaguna yang ada di Puskesmas. Namun jadwal sosialisasi yang diberikan terkadang tidak dapat diikuti oleh seluruh masyarakat dengan berbagai kendala seperti kesibukan, sekolah, bekerja dan kendala lainnya. Hal itu menjadi kendala atau kurang maksimalnya sosialisasi  dikarenakan keterbatasan waktu dan tempat. Oleh karena itu, untuk mempermudah penyebaran informasi kesehatan perlu adanya media pembelajaran elektronik yang dapat membantu memudahkan masyarakat dalam mendapatkan informasi tentang penyakit gejala dan cara pencegahan atau pertolongan pertama melalui media yang mudah diakses. Media ini akan membantu masyarakat mendapatkan informasi yang dibutuhkan terkait informasi kesehatan khususnya pada Puskesmas DKI Jakarta. Penelitian ini bertujuan untuk membangun sebuah aplikasi LMS berbasis web dengan menggunakan metode Extreme Programming (XP) yang bermanfaat bagi masyarakat juga pihak puskesmas  sehingga  kualitas hidup pasien dan  edukasi terkait kesehatan dapat meningkatkan hidup sehat secara mandiri di masyarakat.
政府通过卫生办公室制定了一项工作计划,通过在印度尼西亚(包括雅加达省)的村卫生所提供服务,向社区传播健康信息。社交活动直接在乡卫生院的露天场所或多功能厅进行。然而,由于忙于工作、上学、工作等各种障碍,有时整个社区都无法按时参加社会化活动。由于时间和空间有限,这就成为社交活动的障碍或不尽如人意之处。因此,为了促进健康信息的传播,有必要建立电子学习媒体,通过易于获取的媒体,帮助社区获得有关疾病症状、如何预防或急救的信息。该媒体将帮助社区获取所需的健康信息,尤其是在雅加达区的乡政府。本研究旨在使用极限编程(XP)方法建立一个基于网络的 LMS 应用程序,该应用程序将对社区和保健中心有益,从而提高患者的生活质量和健康相关教育,改善社区居民的独立健康生活。
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引用次数: 0
Analysis of the Influence of Product Cost and Perceived Advertising Costs Through Digital Devices on Digital Brand Equity of American Fast-Food Products McDonalds 产品成本和通过数字设备感知广告成本对美国快餐产品麦当劳数字品牌资产的影响分析
Pub Date : 2024-02-08 DOI: 10.60083/jidt.v6i1.497
Frans Sudirjo, Muhammad Iqbal Fajri, Arifai Ilyas, Tengku Kespandiar, Indra Permadi
The purpose of this research is to demonstrate and examine how perceived advertising budget and pricing deals affect perceived quality and brand image, as well as how brand loyalty, brand awareness, and brand image are affected. Descriptive research is what this study is doing. The research approach employed by the investigators was a cross-sectional design. In this study, a questionnaire is used to collect data. This study's target demographic consists of all individuals who have visited, seen, and bought merchandise. Scientists employed judgmental sampling, a non-probability sampling method. One hundred persons made up the research sample. This study makes use of the confirmatory factor analysis approach in conjunction with the SEM data processing technology. The analysis's findings indicated that perceived advertising spending positively impacted perceived quality. Brand loyalty is positively impacted by perceived ad spend. Brand recognition is positively impacted by perceived ad spending. Brand image benefits from perceived advertising expenditure. Discounts on prices positively impact the perception of quality. Discounts have a detrimental effect on a brand's reputation. Thus, these results provide important insights for companies in designing their marketing strategies. They need to carefully consider the allocation of their promotional funds, ensuring that investment in perceived advertising spending is balanced with the benefits derived while also being mindful of the risks associated with excessive use of price deals. By understanding the relationship between these factors, companies can optimize their marketing efforts to strengthen their brand image and improve their product performance in the marketplace.
本研究的目的是论证和探讨感知广告预算和定价交易如何影响感知质量和品牌形象,以及如何影响品牌忠诚度、品牌知名度和品牌形象。本研究进行的是描述性研究。调查人员采用的研究方法是横截面设计。本研究采用问卷调查的方式收集数据。本研究的目标人群包括所有参观过、看过和购买过商品的人。科学家们采用了判断抽样这种非概率抽样方法。100 人构成了研究样本。本研究结合 SEM 数据处理技术使用了确认性因素分析方法。分析结果表明,感知广告支出对感知质量有积极影响。品牌忠诚度受感知广告支出的积极影响。品牌知名度受感知广告支出的积极影响。品牌形象受益于感知广告支出。价格折扣对质量感知有积极影响。折扣对品牌声誉有不利影响。因此,这些结果为企业设计营销战略提供了重要启示。他们需要仔细考虑促销资金的分配,确保在认知广告支出上的投资与收益相平衡,同时也要注意过度使用价格优惠所带来的风险。通过了解这些因素之间的关系,企业可以优化其营销工作,从而加强品牌形象,提高产品的市场表现。
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引用次数: 0
Analysis of the Influence of Product Cost and Perceived Advertising Costs Through Digital Devices on Digital Brand Equity of American Fast-Food Products McDonalds 产品成本和通过数字设备感知广告成本对美国快餐产品麦当劳数字品牌资产的影响分析
Pub Date : 2024-02-08 DOI: 10.60083/jidt.v6i1.497
Frans Sudirjo, Muhammad Iqbal Fajri, Arifai Ilyas, Tengku Kespandiar, Indra Permadi
The purpose of this research is to demonstrate and examine how perceived advertising budget and pricing deals affect perceived quality and brand image, as well as how brand loyalty, brand awareness, and brand image are affected. Descriptive research is what this study is doing. The research approach employed by the investigators was a cross-sectional design. In this study, a questionnaire is used to collect data. This study's target demographic consists of all individuals who have visited, seen, and bought merchandise. Scientists employed judgmental sampling, a non-probability sampling method. One hundred persons made up the research sample. This study makes use of the confirmatory factor analysis approach in conjunction with the SEM data processing technology. The analysis's findings indicated that perceived advertising spending positively impacted perceived quality. Brand loyalty is positively impacted by perceived ad spend. Brand recognition is positively impacted by perceived ad spending. Brand image benefits from perceived advertising expenditure. Discounts on prices positively impact the perception of quality. Discounts have a detrimental effect on a brand's reputation. Thus, these results provide important insights for companies in designing their marketing strategies. They need to carefully consider the allocation of their promotional funds, ensuring that investment in perceived advertising spending is balanced with the benefits derived while also being mindful of the risks associated with excessive use of price deals. By understanding the relationship between these factors, companies can optimize their marketing efforts to strengthen their brand image and improve their product performance in the marketplace.
本研究的目的是论证和探讨感知广告预算和定价交易如何影响感知质量和品牌形象,以及如何影响品牌忠诚度、品牌知名度和品牌形象。本研究进行的是描述性研究。调查人员采用的研究方法是横截面设计。本研究采用问卷调查的方式收集数据。本研究的目标人群包括所有参观过、看过和购买过商品的人。科学家们采用了判断抽样这种非概率抽样方法。100 人构成了研究样本。本研究结合 SEM 数据处理技术使用了确认性因素分析方法。分析结果表明,感知广告支出对感知质量有积极影响。品牌忠诚度受感知广告支出的积极影响。品牌知名度受感知广告支出的积极影响。品牌形象受益于感知广告支出。价格折扣对质量感知有积极影响。折扣对品牌声誉有不利影响。因此,这些结果为企业设计营销战略提供了重要启示。他们需要仔细考虑促销资金的分配,确保在认知广告支出上的投资与收益相平衡,同时也要注意过度使用价格优惠所带来的风险。通过了解这些因素之间的关系,企业可以优化其营销工作,从而加强品牌形象,提高产品的市场表现。
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引用次数: 0
Application of the Unified Theory of Acceptance and Use of Technology Approach to Analyze User Acceptance of Digital Banking Services 应用接受和使用技术统一理论方法分析用户对数字银行服务的接受程度
Pub Date : 2024-02-06 DOI: 10.60083/jidt.v6i1.495
Mirza Anindya Pangestika, Soleh, Jamaluddin Majid, Uli Wildan Nuryanto, Syamsul Hadi
The Purpose Of This Study Is To Ascertain The Degree Of User Acceptance Of Digital Banks And To Test Theories On The Variables That Affect Users' Approval Of These Financial Institutions. This Research Employs A Quantitative Methodology. Questionnaires, observations, and a literature review are used to gather data for this study. The Jabodetabek Area's digital bank customers make up the research population. Purposive Sampling Was The Method Utilized For This Study, And There Were 100 Respondents In All. Statistical Analysis And Demographic Analysis Make Up Data Analysis. The Researcher Conducted Demographic Analysis Using Microsoft Excel And Performed Statistical Analysis By Analyzing The Outer And Inner Models With The PLS-SEM Approach Using Smartpls. The Research Results Showed That The Behavioral Intention Variable Showed An Influence Of 80%, While The Use Behavior Variable Had An Influence Of 70%. Furthermore, The Factors Or Variables That Influence The Behavioral Intention Of Digital Bank Users Include Social Influence, Price Value, Perceived Credibility, Self-Efficacy, Facilitating Conditions, And Habit. Meanwhile, Factors Or Variables That Influence The Use Behavior Of Digital Bank Users Involve Facilitating Conditions, Habit, And Behavioral Intention. With Most Hypotheses Accepted, This Research Makes A Positive Contribution To Understanding The Factors That Influence User Acceptance Of Digital Banks.
本研究旨在确定用户对数字银行的接受程度,并检验影响用户对这些金融机构认可度的变量理论。本研究采用定量方法。本研究采用问卷调查、观察和文献综述的方法收集数据。研究对象为贾博德塔贝克地区的数字银行客户。本研究采用了有目的的抽样方法,共有 100 名受访者。数据分析包括统计分析和人口统计分析。研究人员使用 Microsoft Excel 进行了人口统计分析,并使用 Smartpls 通过 PLS-SEM 方法分析了外部和内部模型,从而进行了统计分析。研究结果显示,行为意向变量的影响程度为 80%,而使用行为变量的影响程度为 70%。此外,影响数字银行用户行为意向的因素或变量包括社会影响、价格价值、感知可信度、自我效能感、便利条件和习惯。同时,影响数字银行用户使用行为的因素或变量包括便利条件、习惯和行为意向。本研究接受了大多数假设,为了解影响用户接受数字银行的因素做出了积极贡献。
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引用次数: 0
Analysis of Customer Satisfaction Using the End User Computing Satisfaction Approach Toward Users of Digital Post-Payment Application Gopay Later 使用最终用户计算满意度方法分析客户对数字支付后应用程序 "Gopay Later "用户的满意度
Pub Date : 2024-02-06 DOI: 10.60083/jidt.v6i1.496
Frans Sudirjo, Grace Martha Geertruida Bororing, Iwan Harsono, Tanti Widia Nurdiani, Ifin Naim
The purpose of this study is to identify and quantify the factors that affect consumers' satisfaction when they use pay later. This study uses a quantitative methodology. Researchers used questionnaires to get information. To pick 100 respondents from the research population, which was made up of pay later users who were actively using the service, the researchers used purposive selection approaches. Partial least squares structural equation modeling is the data analysis technique used in this study (PLS-SEM). The research findings indicated that there was a high degree of goodness and excellence in the data quality and the data outcomes acquired through the outer and inner models. All hypotheses tested in this study were accepted, indicating that the variables measured, such as content, accuracy, format, and ease of use, have a significant effect on the level of end-user satisfaction. Testing of the model structure also confirmed the acceptance of all hypotheses, with accuracy proven to have the greatest influence on ease of use. This research shows that the accuracy aspect of the use of a system or product has the most significant impact on user satisfaction. However, it is important to note that all variables, including content, format, and ease of use, also positively contribute and cannot be ignored. Therefore, even though accuracy has the greatest influence, the presence of all these factors remains an important aspect of analyzing customer satisfaction in this research.
本研究的目的是确定和量化影响消费者使用 "先收后付 "服务满意度的因素。本研究采用定量方法。研究人员使用调查问卷来获取信息。研究人员采用目的选择法,从研究人群(由积极使用稍后付款服务的用户组成)中挑选 100 名受访者。本研究采用的数据分析技术是偏最小二乘结构方程模型(PLS-SEM)。研究结果表明,通过外部模型和内部模型获得的数据质量和数据结果具有很高的优良性和卓越性。本研究测试的所有假设均被接受,表明所测量的变量,如内容、准确性、格式和易用性,对最终用户的满意度有显著影响。对模型结构的测试也证实了所有假设都被接受,其中准确性对易用性的影响最大。这项研究表明,系统或产品使用的准确性对用户满意度的影响最大。不过,需要注意的是,包括内容、格式和易用性在内的所有变量也都对用户满意度有积极影响,不容忽视。因此,尽管准确性的影响最大,但在本研究中,所有这些因素的存在仍然是分析客户满意度的一个重要方面。
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引用次数: 0
Application of the Unified Theory of Acceptance and Use of Technology Approach to Analyze User Acceptance of Digital Banking Services 应用接受和使用技术统一理论方法分析用户对数字银行服务的接受程度
Pub Date : 2024-02-06 DOI: 10.60083/jidt.v6i1.495
Mirza Anindya Pangestika, Soleh, Jamaluddin Majid, Uli Wildan Nuryanto, Syamsul Hadi
The Purpose Of This Study Is To Ascertain The Degree Of User Acceptance Of Digital Banks And To Test Theories On The Variables That Affect Users' Approval Of These Financial Institutions. This Research Employs A Quantitative Methodology. Questionnaires, observations, and a literature review are used to gather data for this study. The Jabodetabek Area's digital bank customers make up the research population. Purposive Sampling Was The Method Utilized For This Study, And There Were 100 Respondents In All. Statistical Analysis And Demographic Analysis Make Up Data Analysis. The Researcher Conducted Demographic Analysis Using Microsoft Excel And Performed Statistical Analysis By Analyzing The Outer And Inner Models With The PLS-SEM Approach Using Smartpls. The Research Results Showed That The Behavioral Intention Variable Showed An Influence Of 80%, While The Use Behavior Variable Had An Influence Of 70%. Furthermore, The Factors Or Variables That Influence The Behavioral Intention Of Digital Bank Users Include Social Influence, Price Value, Perceived Credibility, Self-Efficacy, Facilitating Conditions, And Habit. Meanwhile, Factors Or Variables That Influence The Use Behavior Of Digital Bank Users Involve Facilitating Conditions, Habit, And Behavioral Intention. With Most Hypotheses Accepted, This Research Makes A Positive Contribution To Understanding The Factors That Influence User Acceptance Of Digital Banks.
本研究旨在确定用户对数字银行的接受程度,并检验影响用户对这些金融机构认可度的变量理论。本研究采用定量方法。本研究采用问卷调查、观察和文献综述的方法收集数据。研究对象为贾博德塔贝克地区的数字银行客户。本研究采用了有目的的抽样方法,共有 100 名受访者。数据分析包括统计分析和人口统计分析。研究人员使用 Microsoft Excel 进行了人口统计分析,并使用 Smartpls 通过 PLS-SEM 方法分析了外部和内部模型,从而进行了统计分析。研究结果显示,行为意向变量的影响程度为 80%,而使用行为变量的影响程度为 70%。此外,影响数字银行用户行为意向的因素或变量包括社会影响、价格价值、感知可信度、自我效能感、便利条件和习惯。同时,影响数字银行用户使用行为的因素或变量包括便利条件、习惯和行为意向。本研究接受了大多数假设,为了解影响用户接受数字银行的因素做出了积极贡献。
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引用次数: 0
Analysis of Customer Satisfaction Using the End User Computing Satisfaction Approach Toward Users of Digital Post-Payment Application Gopay Later 使用最终用户计算满意度方法分析客户对数字支付后应用程序 "Gopay Later "用户的满意度
Pub Date : 2024-02-06 DOI: 10.60083/jidt.v6i1.496
Frans Sudirjo, Grace Martha Geertruida Bororing, Iwan Harsono, Tanti Widia Nurdiani, Ifin Naim
The purpose of this study is to identify and quantify the factors that affect consumers' satisfaction when they use pay later. This study uses a quantitative methodology. Researchers used questionnaires to get information. To pick 100 respondents from the research population, which was made up of pay later users who were actively using the service, the researchers used purposive selection approaches. Partial least squares structural equation modeling is the data analysis technique used in this study (PLS-SEM). The research findings indicated that there was a high degree of goodness and excellence in the data quality and the data outcomes acquired through the outer and inner models. All hypotheses tested in this study were accepted, indicating that the variables measured, such as content, accuracy, format, and ease of use, have a significant effect on the level of end-user satisfaction. Testing of the model structure also confirmed the acceptance of all hypotheses, with accuracy proven to have the greatest influence on ease of use. This research shows that the accuracy aspect of the use of a system or product has the most significant impact on user satisfaction. However, it is important to note that all variables, including content, format, and ease of use, also positively contribute and cannot be ignored. Therefore, even though accuracy has the greatest influence, the presence of all these factors remains an important aspect of analyzing customer satisfaction in this research.
本研究的目的是确定和量化影响消费者使用 "先收后付 "服务满意度的因素。本研究采用定量方法。研究人员使用调查问卷来获取信息。研究人员采用目的选择法,从研究人群(由积极使用稍后付款服务的用户组成)中挑选 100 名受访者。本研究采用的数据分析技术是偏最小二乘结构方程模型(PLS-SEM)。研究结果表明,通过外部模型和内部模型获得的数据质量和数据结果具有很高的优良性和卓越性。本研究测试的所有假设均被接受,表明所测量的变量,如内容、准确性、格式和易用性,对最终用户的满意度有显著影响。对模型结构的测试也证实了所有假设都被接受,其中准确性对易用性的影响最大。这项研究表明,系统或产品使用的准确性对用户满意度的影响最大。不过,需要注意的是,包括内容、格式和易用性在内的所有变量也都对用户满意度有积极影响,不容忽视。因此,尽管准确性的影响最大,但在本研究中,所有这些因素的存在仍然是分析客户满意度的一个重要方面。
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引用次数: 0
Application of Naive Bayes Classifier Method to Analyze Social Media User Sentiment Towards the Presidential Election Phase 应用 Naive Bayes 分类器方法分析社交媒体用户对总统选举阶段的情绪
Pub Date : 2024-02-04 DOI: 10.60083/jidt.v6i1.494
F. Dharta, Ardhana Januar Mahardhani, Sitti Rachmawati Yahya, Andika Dirsa, Elvira M. Usulu
This research aims to analyze the sentiment of social media users towards the election. The author collected data in this research through a literature study and observation. The author uses a classification method with the Naïve Bayes Classifier Algorithm and Support Vector Machine to analyze sentiment results. Next, this research extracts word assessment features using TextBlob, which changes text into positive or negative classes. Based on the research results, after going through the text preprocessing stage of more than 15,000 tweets, 11,000 clean tweets were obtained, which were then labelled using the text blob library in Python. The labelling results show that 4,000 tweets are positive, and the rest are harmful, indicating that most social media users' sentiment towards the election is positive. Words that often appear in the positive class express support and confidence in implementing elections that are considered honest and fair. On the other hand, words in the negative class reflect negative sentiment towards implementing elections, which are considered unsuccessful and time-consuming. The Naïve Bayes method provides accuracy, precision, and recall values of 85%, 80%, and 75%. In the Support Vector Machine method, testing is carried out with three kernels (linear, RBF, and poly), where the poly kernel with the best parameter values C is ten and degree is 1 produces the highest accuracy, precision, and recall of 90%, 90%, and 85%, respectively.
本研究旨在分析社交媒体用户对选举的情绪。作者在本研究中通过文献研究和观察收集数据。作者使用 Naïve Bayes 分类器算法和支持向量机的分类方法来分析情感结果。接下来,本研究使用 TextBlob 提取单词评估特征,将文本分为正面或负面类别。根据研究结果,在对 15000 多条推文进行文本预处理阶段后,得到了 11000 条干净的推文,然后使用 Python 中的文本 Blob 库对这些推文进行了标注。标注结果显示,有 4000 条推文是正面的,其余的都是有害的,这表明大多数社交媒体用户对选举的情绪是积极的。经常出现在正面类中的词语表达了对实施被认为是诚实公正的选举的支持和信心。另一方面,负面类中的词语反映了人们对实施选举的负面情绪,认为选举不成功且耗费时间。奈维贝叶斯方法的准确率、精确率和召回率分别为 85%、80% 和 75%。在支持向量机方法中,测试使用了三种核(线性、RBF 和 poly),其中最佳参数值 C 为 10、度数为 1 的 poly 核的准确率、精确率和召回率最高,分别为 90%、90% 和 85%。
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引用次数: 0
Application of Naive Bayes Classifier Method to Analyze Social Media User Sentiment Towards the Presidential Election Phase 应用 Naive Bayes 分类器方法分析社交媒体用户对总统选举阶段的情绪
Pub Date : 2024-02-04 DOI: 10.60083/jidt.v6i1.494
F. Dharta, Ardhana Januar Mahardhani, Sitti Rachmawati Yahya, Andika Dirsa, Elvira M. Usulu
This research aims to analyze the sentiment of social media users towards the election. The author collected data in this research through a literature study and observation. The author uses a classification method with the Naïve Bayes Classifier Algorithm and Support Vector Machine to analyze sentiment results. Next, this research extracts word assessment features using TextBlob, which changes text into positive or negative classes. Based on the research results, after going through the text preprocessing stage of more than 15,000 tweets, 11,000 clean tweets were obtained, which were then labelled using the text blob library in Python. The labelling results show that 4,000 tweets are positive, and the rest are harmful, indicating that most social media users' sentiment towards the election is positive. Words that often appear in the positive class express support and confidence in implementing elections that are considered honest and fair. On the other hand, words in the negative class reflect negative sentiment towards implementing elections, which are considered unsuccessful and time-consuming. The Naïve Bayes method provides accuracy, precision, and recall values of 85%, 80%, and 75%. In the Support Vector Machine method, testing is carried out with three kernels (linear, RBF, and poly), where the poly kernel with the best parameter values C is ten and degree is 1 produces the highest accuracy, precision, and recall of 90%, 90%, and 85%, respectively.
本研究旨在分析社交媒体用户对选举的情绪。作者在本研究中通过文献研究和观察收集数据。作者使用 Naïve Bayes 分类器算法和支持向量机的分类方法来分析情感结果。接下来,本研究使用 TextBlob 提取单词评估特征,将文本分为正面或负面类别。根据研究结果,在对 15000 多条推文进行文本预处理阶段后,得到了 11000 条干净的推文,然后使用 Python 中的文本 Blob 库对这些推文进行了标注。标注结果显示,有 4000 条推文是正面的,其余的都是有害的,这表明大多数社交媒体用户对选举的情绪是积极的。经常出现在正面类中的词语表达了对实施被认为是诚实公正的选举的支持和信心。另一方面,负面类中的词语反映了人们对实施选举的负面情绪,认为选举不成功且耗费时间。奈维贝叶斯方法的准确率、精确率和召回率分别为 85%、80% 和 75%。在支持向量机方法中,测试使用了三种核(线性、RBF 和 poly),其中最佳参数值 C 为 10、度数为 1 的 poly 核的准确率、精确率和召回率最高,分别为 90%、90% 和 85%。
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引用次数: 0
Analysis of The Influence of Price, Digital Advertising and E-Service Quality on Digital Repurchase Intention of Online Travel Platform Users 价格、数字广告和电子服务质量对在线旅游平台用户数字再购买意愿的影响分析
Pub Date : 2024-01-30 DOI: 10.60083/jidt.v6i1.493
Frans Sudirjo, Dedy Setyo Oetomo, Flora Grace Putrianti, Faisal Abubakar, Victor Lamboy Sinaga
This study aims to assess the effects of price, e-service quality, and advertising on online travel agent users' propensity to repurchase. Convenience sampling was used to select 100 respondents to serve as study participants, giving us the research sample. Through observations, questionnaires, and interviews, we gathered data. The primary technique for data analysis employed by the researchers was multiple linear regression, and they employed a descriptive study design. Important results show that repurchase intention is significantly influenced by advertising. The price variable, which exhibits a strong influence on repurchase intention, experiences the same phenomenon. Repurchase intention is also significantly influenced by the quality of the e-service. These findings corroborate the hypothesis that consumers of online travel agencies have a propensity to repurchase based on factors such as price, advertising, and e-service quality. Additionally, the study's findings show that the combination of these three factors pricing, e-service quality, and advertising significantly affects repurchase intention. This suggests that consumers repurchase intentions on the online travel agent platform can be raised by a clever combination of advertising-based promotion, competitive pricing, and high-quality online services. The development of marketing and customer service initiatives in the online travel agency sector can benefit greatly from these findings.  
本研究旨在评估价格、电子服务质量和广告对在线旅行社用户再次购买倾向的影响。我们采用便利抽样法选出了 100 名受访者作为研究对象,从而获得了研究样本。我们通过观察、问卷调查和访谈收集数据。研究人员采用的主要数据分析技术是多元线性回归,并采用了描述性研究设计。重要结果表明,再购买意向受广告的影响很大。价格变量对再购意向的影响很大,也出现了同样的现象。再购意向还受到电子服务质量的显著影响。这些发现证实了一个假设,即在线旅行社的消费者具有基于价格、广告和电子服务质量等因素的再购买倾向。此外,研究结果表明,价格、电子服务质量和广告这三个因素的组合会显著影响再购买意愿。这表明,以广告为基础的促销、有竞争力的价格和高质量的在线服务的巧妙结合可以提高消费者在在线旅行社平台上的再购买意愿。在线旅行社行业市场营销和客户服务措施的发展可以从这些发现中受益匪浅。
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引用次数: 0
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