The purpose of this study was to determine the condition of the digital marketing variables, service quality and customer satisfaction at Brits Hotel Karawang KARAWANG. In addition, this study aims to determine how much influence digital marketing has on customer satisfaction, the effect of service quality on customer satisfaction, and the effect of digital marketing and service quality on customer satisfaction. This research is a sample study conducted by consumers as respondents in the study, to collect data using a questionnaire with a total of 100 respondents consisting of consumers and visitors to Café and Resto Karawang. The analysis method used is quantitative method with descriptive analysis and verification analysis. To process the data, the authors used the help of the Microsoft Excel 2016 program and SPSS 22 For Windows. The results of the research that has been done state that digital marketing is in the criteria quite well, service quality is in the criteria quite well and customer satisfaction is also in the criteria quite well. The T test results show that digital marketing partially affects customer satisfaction, service quality partially affects customer satisfaction. The results of the F test show that digital marketing and service quality simultaneously affect customer satisfaction. To get better customer satisfaction, Brits Hotel Karawang KARAWANG must pay more attention to digital marketing and service quality simultaneously. Because these two variables play an important role in customer satisfaction
本研究的目的是确定卡拉旺英国人酒店（Brits Hotel Karawang KARAWANG）的数字营销变量、服务质量和客户满意度的状况。此外，本研究还旨在确定数字营销对顾客满意度的影响程度、服务质量对顾客满意度的影响以及数字营销和服务质量对顾客满意度的影响。本研究是一项抽样研究，由消费者作为研究对象，使用调查问卷收集数据，共有 100 名受访者，包括卡拉旺咖啡厅和餐厅的消费者和游客。采用的分析方法是定量分析法，包括描述性分析和验证性分析。在处理数据时，作者使用了 Microsoft Excel 2016 程序和 SPSS 22 For Windows。研究结果表明，数字营销符合标准，服务质量符合标准，客户满意度也符合标准。T 检验结果表明，数字营销部分影响客户满意度，服务质量部分影响客户满意度。F 检验结果表明，数字营销和服务质量同时影响顾客满意度。为了获得更好的顾客满意度，KARAWANG 卡拉旺英国人酒店必须同时更加关注数字营销和服务质量。因为这两个变量对顾客满意度起着重要作用。
{"title":"Analysis of Consumer Satisfaction with Digital Marketing and Service Quality","authors":"Dede Jajang Suyaman, Cucun Cunayah, Widiarti Widiarti, Moch Fachrizal Nurhanansyah","doi":"10.29210/020243684","DOIUrl":"https://doi.org/10.29210/020243684","url":null,"abstract":"The purpose of this study was to determine the condition of the digital marketing variables, service quality and customer satisfaction at Brits Hotel Karawang KARAWANG. In addition, this study aims to determine how much influence digital marketing has on customer satisfaction, the effect of service quality on customer satisfaction, and the effect of digital marketing and service quality on customer satisfaction. This research is a sample study conducted by consumers as respondents in the study, to collect data using a questionnaire with a total of 100 respondents consisting of consumers and visitors to Café and Resto Karawang. The analysis method used is quantitative method with descriptive analysis and verification analysis. To process the data, the authors used the help of the Microsoft Excel 2016 program and SPSS 22 For Windows. The results of the research that has been done state that digital marketing is in the criteria quite well, service quality is in the criteria quite well and customer satisfaction is also in the criteria quite well. The T test results show that digital marketing partially affects customer satisfaction, service quality partially affects customer satisfaction. The results of the F test show that digital marketing and service quality simultaneously affect customer satisfaction. To get better customer satisfaction, Brits Hotel Karawang KARAWANG must pay more attention to digital marketing and service quality simultaneously. Because these two variables play an important role in customer satisfaction","PeriodicalId":510476,"journal":{"name":"JPPI (Jurnal Penelitian Pendidikan Indonesia)","volume":"74 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-02-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140459278","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Noneng Nurjanah, Agus Rahayu, L. Wibowo, N. Fattah
Courier companies face environmental challenges influenced by the development of e-commerce businesses, demanding high service quality and reliability in meeting consumer demand. Courier companies demand toimmediately adjust company strategies to be able to survive in competitive market conditions, the only way is to continue to keep dynamic on internal capability. This study develops and tests a model of the relationship between dynamic logistic capabilities, environmental turbulence, and business performance. As quantitative research, a survey was used to collect data. A sample of 70 valid answers from courier company members of the Association of Indonesian Express Delivery, Postal, and Logistics Services Companies(ASPERINDO) was treated through the Partial Least Square (PLS) method. The research results show a full mediation relationship between dynamic logistics capability and business performance, given the proportion of the impact of dynamic logistics capabilities on business performance (72.7%) identified in this study. As a result, the main result points out that the positive correlation between dynamic logistics capabilities and business performance strengthens the relationship evidence in the literature that dynamic logistics capabilities contribute to business performance, that is, sales growth, delivery reliability and security.
{"title":"An effect of dynamic logistics capabilities on courier’s business performance","authors":"Noneng Nurjanah, Agus Rahayu, L. Wibowo, N. Fattah","doi":"10.29210/020243395","DOIUrl":"https://doi.org/10.29210/020243395","url":null,"abstract":"Courier companies face environmental challenges influenced by the development of e-commerce businesses, demanding high service quality and reliability in meeting consumer demand. Courier companies demand toimmediately adjust company strategies to be able to survive in competitive market conditions, the only way is to continue to keep dynamic on internal capability. This study develops and tests a model of the relationship between dynamic logistic capabilities, environmental turbulence, and business performance. As quantitative research, a survey was used to collect data. A sample of 70 valid answers from courier company members of the Association of Indonesian Express Delivery, Postal, and Logistics Services Companies(ASPERINDO) was treated through the Partial Least Square (PLS) method. The research results show a full mediation relationship between dynamic logistics capability and business performance, given the proportion of the impact of dynamic logistics capabilities on business performance (72.7%) identified in this study. As a result, the main result points out that the positive correlation between dynamic logistics capabilities and business performance strengthens the relationship evidence in the literature that dynamic logistics capabilities contribute to business performance, that is, sales growth, delivery reliability and security.","PeriodicalId":510476,"journal":{"name":"JPPI (Jurnal Penelitian Pendidikan Indonesia)","volume":"15 6","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-01-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139590811","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Nunung Nurhasanah, Ernasari Widy Astuti, F. Rokhman, Andi Raditya Prawira
The post-crisis pandemic outbreak has changed the order of life. In this new post-crisis era, various challenges have emerged, including the accounting profession. This study aims to find out the standard of skills needed to engage in the accounting profession under the new normal. The standard is in line with the job market demand data for beginners in the accounting profession disclosed on the Jobstreet job vacancy site. The population and sample of this study were 151 job vacancies, including the categories of "audit and taxation", "banking or finance"; "Finance or Investment", and "General Accounting or Finance". The results of this study found 17 levels of people's proficiency, namely: (1) having work experience; (2) having Certificate A and B; (3) knowing tax laws and regulations; (4) being able to operate computer programs; (5) having communication skills; (6) being proficient in foreign languages; (7) having an independent attitude; (8) having high initiative; (9) having a disciplined attitude; (10) teamwork/organizational skills; (11) willingness to work overtime; (12) wise and meticulous attitude; (13) honest attitude; (14) responsible attitude; (15) accounting skills; (16) analytical skills; (17) written and report skills. It is hoped that the results of the study can be a reference for prospective workers to prepare themselves to enter the accounting industry
{"title":"Analysis of Post Crisis Accounting Profession Readiness","authors":"Nunung Nurhasanah, Ernasari Widy Astuti, F. Rokhman, Andi Raditya Prawira","doi":"10.29210/020243682","DOIUrl":"https://doi.org/10.29210/020243682","url":null,"abstract":"The post-crisis pandemic outbreak has changed the order of life. In this new post-crisis era, various challenges have emerged, including the accounting profession. This study aims to find out the standard of skills needed to engage in the accounting profession under the new normal. The standard is in line with the job market demand data for beginners in the accounting profession disclosed on the Jobstreet job vacancy site. The population and sample of this study were 151 job vacancies, including the categories of \"audit and taxation\", \"banking or finance\"; \"Finance or Investment\", and \"General Accounting or Finance\". The results of this study found 17 levels of people's proficiency, namely: (1) having work experience; (2) having Certificate A and B; (3) knowing tax laws and regulations; (4) being able to operate computer programs; (5) having communication skills; (6) being proficient in foreign languages; (7) having an independent attitude; (8) having high initiative; (9) having a disciplined attitude; (10) teamwork/organizational skills; (11) willingness to work overtime; (12) wise and meticulous attitude; (13) honest attitude; (14) responsible attitude; (15) accounting skills; (16) analytical skills; (17) written and report skills. It is hoped that the results of the study can be a reference for prospective workers to prepare themselves to enter the accounting industry","PeriodicalId":510476,"journal":{"name":"JPPI (Jurnal Penelitian Pendidikan Indonesia)","volume":"32 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-01-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140481755","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Hartelina Hartelina, S. P. Faddila, Yanu Prasetyo, Thuwi Wulakrisna
This study aims to investigate the relationship between product quality and price to the interest in buying rice at Batang Gadis rice agents in Karawang, with customer satisfaction as an intervention variable. Nonprobability sampling techniques were used in this study, where 60 Karawang rice agent consumers were chosen as samples. The test was carried out using the validity, reliability, mediation, and hypothesis testing devices with the help of the WarPPL program version 3.0. Hypothesis test results show that product quality (X1) has a significant positive effect on customer satisfaction (Z), with a path coefficient of 0.93 and P value <0.001. In addition, R-Square of 0.87 shows that product quality has a large influence of 87% on customer satisfaction. Furthermore, the results of hypothesis testing show that the price (X2) also has a significant positive effect on customer satisfaction (Z), with a path coefficient of 0.83 and the value of P <0.001. R-Square of 0.78 shows that the price has a large influence of 78% on customer satisfaction. Furthermore, the results of the hypothesis testing show that customer satisfaction (Z) has a significant positive effect on the interest of repurchasing, with a path coefficient of 0.98 and the value of P <0.001. R-Square of 0.97 shows that customer satisfaction has a very large influence of 97% of the interest in repurchasing. Based on these findings, it can be concluded that product quality and price have a significant effect on customer satisfaction, which in turn has an impact on the interest of repurchasing
{"title":"Product Quality and Price in Deciding to Repurchase Batang Girl Rice","authors":"Hartelina Hartelina, S. P. Faddila, Yanu Prasetyo, Thuwi Wulakrisna","doi":"10.29210/020243685","DOIUrl":"https://doi.org/10.29210/020243685","url":null,"abstract":"This study aims to investigate the relationship between product quality and price to the interest in buying rice at Batang Gadis rice agents in Karawang, with customer satisfaction as an intervention variable. Nonprobability sampling techniques were used in this study, where 60 Karawang rice agent consumers were chosen as samples. The test was carried out using the validity, reliability, mediation, and hypothesis testing devices with the help of the WarPPL program version 3.0. Hypothesis test results show that product quality (X1) has a significant positive effect on customer satisfaction (Z), with a path coefficient of 0.93 and P value <0.001. In addition, R-Square of 0.87 shows that product quality has a large influence of 87% on customer satisfaction. Furthermore, the results of hypothesis testing show that the price (X2) also has a significant positive effect on customer satisfaction (Z), with a path coefficient of 0.83 and the value of P <0.001. R-Square of 0.78 shows that the price has a large influence of 78% on customer satisfaction. Furthermore, the results of the hypothesis testing show that customer satisfaction (Z) has a significant positive effect on the interest of repurchasing, with a path coefficient of 0.98 and the value of P <0.001. R-Square of 0.97 shows that customer satisfaction has a very large influence of 97% of the interest in repurchasing. Based on these findings, it can be concluded that product quality and price have a significant effect on customer satisfaction, which in turn has an impact on the interest of repurchasing","PeriodicalId":510476,"journal":{"name":"JPPI (Jurnal Penelitian Pendidikan Indonesia)","volume":"22 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2024-01-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140487777","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
The Dangerous Goods course is a compulsory course followed by cadets of the Diploma 3 Airport Management study program. Providing Dangerous Goods material aims to discover how to handle and pack dangerous goods under predetermined regulations, not to endanger flight safety and security. However, the cadets felt that the Dangerous Goods course was challenging due to the lack of modules and difficulty understanding the very thick Dangerous Goods book. Problem-based learning used in this study was chosen because this learning model trains the Critical Thinking skills possessed by cadets under the Dangerous Goods course material, which requires a lot of practice. This research method uses the ADDIE (Analysis, Design, Development, Implementation, and Evaluation) research and development approach, which is a research method used to produce specific products and test the effectiveness of these products. The subjects of this study were 48 cadets of Palembang Aviation Polytechnic cadets who managed the airport. Researchers conduct research first to collect the data needed, then system development is carried out, and the system is tested and evaluated. This study showed that the results of media expert validation were obtained by 90.% with valid categories and material expert validation results by 91.% with valid categories. Based on the validity and product effectiveness results, problem-based learning e-modules on the developed Dangerous Goods material are valid and effectively used by teachers and students in the learning process.
{"title":"Development of Problem-Based Learning Practicum Modules for the Dangerous Goods Course","authors":"Dwi Candra Yuniar, Herlina Febiyanti, Shabrina Ramadhani, R.R. Retno Sawitri Wulandari","doi":"10.29210/020233339","DOIUrl":"https://doi.org/10.29210/020233339","url":null,"abstract":"The Dangerous Goods course is a compulsory course followed by cadets of the Diploma 3 Airport Management study program. Providing Dangerous Goods material aims to discover how to handle and pack dangerous goods under predetermined regulations, not to endanger flight safety and security. However, the cadets felt that the Dangerous Goods course was challenging due to the lack of modules and difficulty understanding the very thick Dangerous Goods book. Problem-based learning used in this study was chosen because this learning model trains the Critical Thinking skills possessed by cadets under the Dangerous Goods course material, which requires a lot of practice. This research method uses the ADDIE (Analysis, Design, Development, Implementation, and Evaluation) research and development approach, which is a research method used to produce specific products and test the effectiveness of these products. The subjects of this study were 48 cadets of Palembang Aviation Polytechnic cadets who managed the airport. Researchers conduct research first to collect the data needed, then system development is carried out, and the system is tested and evaluated. This study showed that the results of media expert validation were obtained by 90.% with valid categories and material expert validation results by 91.% with valid categories. Based on the validity and product effectiveness results, problem-based learning e-modules on the developed Dangerous Goods material are valid and effectively used by teachers and students in the learning process.","PeriodicalId":510476,"journal":{"name":"JPPI (Jurnal Penelitian Pendidikan Indonesia)","volume":"57 11-12","pages":""},"PeriodicalIF":0.0,"publicationDate":"2023-12-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139182890","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
PT BSM has become one of the institutions providing financing to the MSME sector in the North Sumatra province. There are 2.8 million MSMEs in North Sumatra targeted by PT BSM; however, the actual number of MSMEs choosing PT BSM is relatively small, despite the considerable Muslim population in North Sumatra. The study involved 300 MSME customers of PT BSM in North Sumatra, aiming to investigate the impact of learning and memory on financing decisions, with brand equity as a mediating variable. The study also incorporates the Maqasid Shariah perspective. This research adopts a quantitative descriptive approach, employing quota sampling techniques for sample selection and utilizing primary data collected through questionnaires distributed directly to respondents. Respondents' perceptions are measured using Likert scales. The research method utilizes the Structural Equation Modeling (SEM) approach, with a significance level of 5%. Data processing is conducted using Smart PLS 3.0 software, and references are managed through the Mendeley 7th edition program. The findings reveal that customer motivation affects financing decisions in PT BSM's micro-financing. Customer perception does not affect financing decisions in PT BSM's micro-financing. Customer learning does not affect financing decisions in PT BSM's micro-financing. Customer memory does not affect financing decisions in PT BSM's micro-financing. Customer motivation does not affect brand equity. Customer perception affects brand equity. Customer learning affects brand equity. Customer memory affects brand equity. PT BSM's brand equity influences microfinance decisions. Brand equity mediates the influence between customer psychology on microfinance decisions at PT BSM in North Sumatra. The implications of this study encourage PT BSM to enhance awareness of Shariah banking services, emphasizing the importance of Shariah banks in achieving Maqasid Shariah.
{"title":"The Effect of learning and memory on brand equity and it’s implications on financing decisions for PT BSI MSME customers in the Maqasid Syariah Perspective","authors":"Sarwoto Sarwoto, Asmuni Asmuni, Isnaini Harahap, Rika Surianto Zalukhu","doi":"10.29210/020233357","DOIUrl":"https://doi.org/10.29210/020233357","url":null,"abstract":"PT BSM has become one of the institutions providing financing to the MSME sector in the North Sumatra province. There are 2.8 million MSMEs in North Sumatra targeted by PT BSM; however, the actual number of MSMEs choosing PT BSM is relatively small, despite the considerable Muslim population in North Sumatra. The study involved 300 MSME customers of PT BSM in North Sumatra, aiming to investigate the impact of learning and memory on financing decisions, with brand equity as a mediating variable. The study also incorporates the Maqasid Shariah perspective. This research adopts a quantitative descriptive approach, employing quota sampling techniques for sample selection and utilizing primary data collected through questionnaires distributed directly to respondents. Respondents' perceptions are measured using Likert scales. The research method utilizes the Structural Equation Modeling (SEM) approach, with a significance level of 5%. Data processing is conducted using Smart PLS 3.0 software, and references are managed through the Mendeley 7th edition program. The findings reveal that customer motivation affects financing decisions in PT BSM's micro-financing. Customer perception does not affect financing decisions in PT BSM's micro-financing. Customer learning does not affect financing decisions in PT BSM's micro-financing. Customer memory does not affect financing decisions in PT BSM's micro-financing. Customer motivation does not affect brand equity. Customer perception affects brand equity. Customer learning affects brand equity. Customer memory affects brand equity. PT BSM's brand equity influences microfinance decisions. Brand equity mediates the influence between customer psychology on microfinance decisions at PT BSM in North Sumatra. The implications of this study encourage PT BSM to enhance awareness of Shariah banking services, emphasizing the importance of Shariah banks in achieving Maqasid Shariah.","PeriodicalId":510476,"journal":{"name":"JPPI (Jurnal Penelitian Pendidikan Indonesia)","volume":"20 1-2","pages":""},"PeriodicalIF":0.0,"publicationDate":"2023-12-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139182672","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
The aim of this research is to determine 1) the condition of Peak Height Velocity in La Sagne Groupement athletes and Tugumuda Semarang U9-U11 athletes, 2) is there an effect of frequency and duration on Peak Height Velocity, 3) is there a difference in Peak Height Velocity between Swiss and Indonesia clubs. The research used a quantitative descriptive research type with a comparative research design. The sample consisted of 32 boys and girls. From the Swiss football club there are 11 players 9 boys and 2 girls (age 9.5 ± 0.4 years (M ± SD) ages 8 – 10 years) from La Sagne Groupement FC and 21 male players (ages 11.3 ± 0.6 (M ± SD) ages 10-12 years) from SSB Tugumuda. The results showed that 1) Peak Height Velocity conditions for La Sagne Groupement FC athletes were 16.3 ± 1.3 (Mean ± SD) and Peak Height Velocity conditions for SSB Tugumuda were 14.0 ± 0.5 (Mean ± SD). 2) There is an effect of frequency and duration on Peak Height Velocity with the results of multiple regression analysis for frequency and duration 0.000 < 0.05. 3) The PHV value for La Sagne Groupement FC is 16.3 and SSB Tugumuda is 14.03 with a significance value of 0.008 < 0.05, there is a difference in PHV between the La Sagne de Groupement and SSB Tugumuda groups. The conclusion of this research is that there are differences in the PHV condition of La Sagne Groupement and SSB Tugumuda U9-U11 athletes.
{"title":"Effect of Frequency and Duration of Training on PHV between Swiss and Indonesian Football Clubs Aged 9-11 Years","authors":"Zahra Citra Fanita, Sri Sumartiningsih","doi":"10.29210/020233440","DOIUrl":"https://doi.org/10.29210/020233440","url":null,"abstract":"The aim of this research is to determine 1) the condition of Peak Height Velocity in La Sagne Groupement athletes and Tugumuda Semarang U9-U11 athletes, 2) is there an effect of frequency and duration on Peak Height Velocity, 3) is there a difference in Peak Height Velocity between Swiss and Indonesia clubs. The research used a quantitative descriptive research type with a comparative research design. The sample consisted of 32 boys and girls. From the Swiss football club there are 11 players 9 boys and 2 girls (age 9.5 ± 0.4 years (M ± SD) ages 8 – 10 years) from La Sagne Groupement FC and 21 male players (ages 11.3 ± 0.6 (M ± SD) ages 10-12 years) from SSB Tugumuda. The results showed that 1) Peak Height Velocity conditions for La Sagne Groupement FC athletes were 16.3 ± 1.3 (Mean ± SD) and Peak Height Velocity conditions for SSB Tugumuda were 14.0 ± 0.5 (Mean ± SD). 2) There is an effect of frequency and duration on Peak Height Velocity with the results of multiple regression analysis for frequency and duration 0.000 < 0.05. 3) The PHV value for La Sagne Groupement FC is 16.3 and SSB Tugumuda is 14.03 with a significance value of 0.008 < 0.05, there is a difference in PHV between the La Sagne de Groupement and SSB Tugumuda groups. The conclusion of this research is that there are differences in the PHV condition of La Sagne Groupement and SSB Tugumuda U9-U11 athletes.","PeriodicalId":510476,"journal":{"name":"JPPI (Jurnal Penelitian Pendidikan Indonesia)","volume":"63 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2023-12-11","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139184284","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Luqman Hakim, Sri Retnaning Sampurnaningsih, Siti Nuraidawati, Aang Aribawa
This research is to analyze and answer the phenomena of Foreign Portfolio Investment (FK), Global Risk (Rwf), Small minus Big (SmB), High minus Low (HmL), Win minus Lose (WmL) as determinants of Foreign Ownership (FO) which have implications for Excess Return (ER). The formula is to maximize the value of Excess Return through Portfolio Ownership, the object of research for companies on the Indonesia Stock Exchange. First results; an increase in FK can explain the impact on an increase in FO, these results confirm the prevailing theory. Other results are not like the existing theory, namely a decrease in SmB can explain the impact on a decrease in FO, while Rwf, HmL, and WmL cannot explain its effect on FO. Second result; the increase in HmL, WmL and FO can explain the impact of the increase in ER. Another thing FO can also explain its function as an intervening variable. Rwf can also explain the impact but it is not in line with the negative correlation theory. The FK has no impact on ER. These results are expected to help as a guide for foreign investors in the Indonesia Stock Exchange to obtain maximum excess returns.
{"title":"Portfolio Ownership in the Excess Return Model at Indonesian Stock Exchange","authors":"Luqman Hakim, Sri Retnaning Sampurnaningsih, Siti Nuraidawati, Aang Aribawa","doi":"10.29210/020233186","DOIUrl":"https://doi.org/10.29210/020233186","url":null,"abstract":"This research is to analyze and answer the phenomena of Foreign Portfolio Investment (FK), Global Risk (Rwf), Small minus Big (SmB), High minus Low (HmL), Win minus Lose (WmL) as determinants of Foreign Ownership (FO) which have implications for Excess Return (ER). The formula is to maximize the value of Excess Return through Portfolio Ownership, the object of research for companies on the Indonesia Stock Exchange. First results; an increase in FK can explain the impact on an increase in FO, these results confirm the prevailing theory. Other results are not like the existing theory, namely a decrease in SmB can explain the impact on a decrease in FO, while Rwf, HmL, and WmL cannot explain its effect on FO. Second result; the increase in HmL, WmL and FO can explain the impact of the increase in ER. Another thing FO can also explain its function as an intervening variable. Rwf can also explain the impact but it is not in line with the negative correlation theory. The FK has no impact on ER. These results are expected to help as a guide for foreign investors in the Indonesia Stock Exchange to obtain maximum excess returns.","PeriodicalId":510476,"journal":{"name":"JPPI (Jurnal Penelitian Pendidikan Indonesia)","volume":"35 5","pages":""},"PeriodicalIF":0.0,"publicationDate":"2023-12-08","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139184915","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
The purpose study this to analyze the influence of Involvement, Responsiveness, Reliability, and Security on quality SIGAP website service with variable supporters namely E-Government. Research methods use method quantitative technique data collection with a spread questionnaire to Acehnese people. Sample study uses random sampling technique with election sample in the study this use technique or formula solving. Data analysis on research uses Partial Least Squares with SmartPLS.3.0 application. Research results from this show that the Involvement effect on quality service is influential positive and significant so the hypothesis is accepted. The effect of Responsiveness, Reliability, and, Security on quality service is not influential positive, or significant. Whereas the influence of quality service on E-Government has a very positive and significant effect so the hypothesis is accepted.
{"title":"The Influence Of Service Quality On Involvement, Responsiveness, Reliability, And Security On The Aceh Government SIGAP Website In 2022","authors":"Irham Maulida","doi":"10.29210/020233261","DOIUrl":"https://doi.org/10.29210/020233261","url":null,"abstract":"The purpose study this to analyze the influence of Involvement, Responsiveness, Reliability, and Security on quality SIGAP website service with variable supporters namely E-Government. Research methods use method quantitative technique data collection with a spread questionnaire to Acehnese people. Sample study uses random sampling technique with election sample in the study this use technique or formula solving. Data analysis on research uses Partial Least Squares with SmartPLS.3.0 application. Research results from this show that the Involvement effect on quality service is influential positive and significant so the hypothesis is accepted. The effect of Responsiveness, Reliability, and, Security on quality service is not influential positive, or significant. Whereas the influence of quality service on E-Government has a very positive and significant effect so the hypothesis is accepted.","PeriodicalId":510476,"journal":{"name":"JPPI (Jurnal Penelitian Pendidikan Indonesia)","volume":"17 2","pages":""},"PeriodicalIF":0.0,"publicationDate":"2023-12-08","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139184962","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
This research takes a quantitative approach with explanatory analysis. The survey criteria methodology was conducted with a saturated sample of 49 employees involved. Data were collected through an online questionnaire survey and calculated using a Likert scale. The SPSS version 23 research tool is used to test multiple linear regression, hypothesis testing, and coefficient of determination, previously validity and reliability analysis and classical assumption tests have been carried out. This research was conducted at the Inspectorate of the City Government of Banjarmasin, Indonesia. The model proposed in this study is truly unique because it combines organizational commitment (OC), job satisfaction (JS), and organizational citizenship behavior (OCB) in the government sector, namely the Inspectorate of Banjarmasin City Government. However, analysis of previous research revealed that there were no recorded studies on the effect of organizational commitment and employee satisfaction on OCB of Banjarmasin City Government Inspectorate employees. This research is expected to add to the literature on organizational commitment, job satisfaction, and employee OCB. Based on the results of the study, organizational commitment (OC), job satisfaction (JS) had a positive and significant effect on organizational citizenship behavior (OCB) at the Inspectorate of the Banjarmasin City Government, both partially and simultaneously
{"title":"Organizational Citizenship Behavior in The Inspectorate of Banjarmasin City Government: The Role of Organizational Commitment and Job Satisfaction","authors":"Firdaus Firdaus, Syahrial Shaddiq","doi":"10.29210/020233145","DOIUrl":"https://doi.org/10.29210/020233145","url":null,"abstract":"This research takes a quantitative approach with explanatory analysis. The survey criteria methodology was conducted with a saturated sample of 49 employees involved. Data were collected through an online questionnaire survey and calculated using a Likert scale. The SPSS version 23 research tool is used to test multiple linear regression, hypothesis testing, and coefficient of determination, previously validity and reliability analysis and classical assumption tests have been carried out. This research was conducted at the Inspectorate of the City Government of Banjarmasin, Indonesia. The model proposed in this study is truly unique because it combines organizational commitment (OC), job satisfaction (JS), and organizational citizenship behavior (OCB) in the government sector, namely the Inspectorate of Banjarmasin City Government. However, analysis of previous research revealed that there were no recorded studies on the effect of organizational commitment and employee satisfaction on OCB of Banjarmasin City Government Inspectorate employees. This research is expected to add to the literature on organizational commitment, job satisfaction, and employee OCB. Based on the results of the study, organizational commitment (OC), job satisfaction (JS) had a positive and significant effect on organizational citizenship behavior (OCB) at the Inspectorate of the Banjarmasin City Government, both partially and simultaneously","PeriodicalId":510476,"journal":{"name":"JPPI (Jurnal Penelitian Pendidikan Indonesia)","volume":"32 5","pages":""},"PeriodicalIF":0.0,"publicationDate":"2023-12-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"139185711","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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