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Identifying Alternative Options for Chatbots With Multi-Criteria Decision-Making 利用多标准决策确定聊天机器人的备选方案
IF 1.3 4区 计算机科学 Q3 COMPUTER SCIENCE, INFORMATION SYSTEMS Pub Date : 2024-07-17 DOI: 10.4018/jdm.345917
Praveen Ranjan Srivastava, Harshit Kumar Singh, Surabhi Sakshi, J. Zhang, Qiuzheng Li
Artificial intelligence-powered chatbot usage continues to grow worldwide, and there is ongoing research to identify features that maximize the utility of chatbots. This study uses the multi-criteria decision-making (MCDM) method to find the best available alternative chatbot for task completion. We identify chatbot evaluation criteria from literature followed by inputs from experts using the Delphi method. We apply CRITIC to evaluate the relative importance of the specified criteria. Finally, we list popular alternatives of chatbots and features offered and apply WASPAS and EDAS techniques to rank the available alternatives. The alternatives explored in this study include YOU, ChatGPT, PerplexityAI, ChatSonic, and CharacterAI. Both methods yield identical results in ranking, with ChatGPT emerging as the most preferred alternative based on the criteria identified.
人工智能驱动的聊天机器人的使用在全球范围内持续增长,目前正在进行研究,以确定能最大限度发挥聊天机器人效用的功能。本研究采用多标准决策(MCDM)方法来寻找完成任务的最佳聊天机器人。我们从文献中确定聊天机器人的评估标准,然后使用德尔菲法听取专家意见。我们应用 CRITIC 评估指定标准的相对重要性。最后,我们列出了流行的聊天机器人替代方案和提供的功能,并应用 WASPAS 和 EDAS 技术对可用的替代方案进行排序。本研究探讨的替代方案包括 YOU、ChatGPT、PerplexityAI、ChatSonic 和 CharacterAI。两种方法的排序结果相同,根据确定的标准,ChatGPT 成为最受欢迎的替代方案。
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引用次数: 0
A Machine Learning and Large Language Model-Integrated Approach to Research Project Evaluation 机器学习与大型语言模型相结合的研究项目评估方法
IF 2.6 4区 计算机科学 Q2 Computer Science Pub Date : 2024-06-07 DOI: 10.4018/jdm.345400
Jian Ma, Zhimin Zheng, Peihu Zhu, Zhaobin Liu
Research project evaluation upon completion is one of the important tasks for research management in government funding agencies and research institutions. Due to the increased number of funded projects, it is hard to find qualified reviewers in the same research disciplines. This paper proposes a machine learning and large language model integrated approach to provide decision support for research project evaluation. Machine learning algorithms are proposed to compute the weights of key performance indicators (KPIs) and scores of KPIs based on the evaluation results of completed projects, large language models are used to summarize research contributions or findings on project reports. Then domain experts are invited to consolidate the weights and scores for the KPIs and assess the novelty and impact of research contribution or findings. Experiments have been conducted in practical settings and the results have shown that the proposed method can greatly improve research management efficiency and provide more consistent evaluation results on funded research projects.
科研项目完成后的评估是政府资助机构和科研机构科研管理的重要任务之一。由于资助项目数量的增加,很难在相同的研究学科中找到合格的评审专家。本文提出了一种机器学习与大语言模型相结合的方法,为科研项目评估提供决策支持。根据已完成项目的评估结果,提出了机器学习算法来计算关键绩效指标(KPI)的权重和 KPI 的得分。然后邀请领域专家综合关键绩效指标的权重和得分,评估研究贡献或研究成果的新颖性和影响力。我们在实际环境中进行了实验,结果表明所提出的方法可以大大提高科研管理效率,并为资助的科研项目提供更加一致的评估结果。
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引用次数: 0
Examining the Usefulness of Customer Reviews for Mobile Applications 研究客户评论对移动应用的实用性
IF 2.6 4区 计算机科学 Q2 Computer Science Pub Date : 2024-05-17 DOI: 10.4018/jdm.343543
Zhiying Jiang, Vanessa Liu, Miriam Erne
In the context of mobile applications (apps), the role of customers has been transformed from mere passive adopters to active co-creators through contribution of user reviews. However, customers might not always possess the required technical expertise to make commercially feasible suggestions. The value of customer reviews also varied due to their unmanageable volume and content irrelevance. In our study, over 189,000 user reviews with over 50 apps would be analyzed using review analysis and multivariate regression analysis to examine the impacts of innovation and improvement led by customers on app performance in terms of app revenues. The developers' lead time in responding to user reviews would be included as a moderator to investigate whether app performance would be enhanced if developers respond faster. This study should represent one of the first few attempts in offering empirical confirmation of the value of co-creation of apps with customers. The authors also present methodological contributions by establishing operationalization and analyses of user reviews.
在移动应用程序(Apps)方面,客户的角色已从单纯的被动采用者转变为通过提供用户评论而积极的共同创造者。然而,客户并不总是具备所需的专业技术知识来提出商业上可行的建议。客户评论的价值也因其数量难以管理和内容不相关而各不相同。在我们的研究中,将使用评论分析和多元回归分析法对 50 多个应用程序的 189,000 多条用户评论进行分析,以研究客户引导的创新和改进对应用程序收入方面的应用程序性能的影响。开发人员回复用户评论的准备时间将作为调节因素,以研究如果开发人员回复更快,是否会提高应用程序的性能。这项研究应该是对与客户共同创造应用程序的价值进行实证证实的少数尝试之一。作者还通过对用户评论进行操作和分析,在方法论上做出了贡献。
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引用次数: 0
Intrusion Detection System 入侵检测系统
IF 2.6 4区 计算机科学 Q2 Computer Science Pub Date : 2024-02-14 DOI: 10.1142/9781848164482_0004
Sneh Lata Pundir, Sang Min Lee, Dong Seong Kim, Ji Ho Kim
The use of encrypted data, the diversity of new protocols, and the surge in the number of malicious activities worldwide have posed new challenges for intrusion detection systems (IDS). In this scenario, existing signature-based IDS are not performing well. Various researchers have proposed machine learning-based IDS to detect unknown malicious activities based on behaviour patterns. Results have shown that machine learning-based IDS perform better than signature-based IDS (SIDS) in identifying new malicious activities in the communication network. In this paper, the authors have analyzed the IDS dataset that contains the most current common attacks and evaluated the performance of network intrusion detection systems by adopting two data resampling techniques and 10 machine learning classifiers. It has been observed that the top three IDS models—KNeighbors, XGBoost, and AdaBoost—outperform binary-class classification with 99.49%, 99.14%, and 98.75% accuracy, and XGBoost, KNneighbors, and GaussianNB outperform in multi-class classification with 99.30%, 98.88%, and 96.66% accuracy.
加密数据的使用、新协议的多样性以及全球恶意活动数量的激增,给入侵检测系统(IDS)带来了新的挑战。在这种情况下,现有的基于签名的 IDS 表现不佳。许多研究人员提出了基于机器学习的 IDS,以根据行为模式检测未知的恶意活动。研究结果表明,在识别通信网络中新的恶意活动方面,基于机器学习的 IDS 比基于签名的 IDS(SIDS)表现更好。在本文中,作者分析了包含当前最常见攻击的 IDS 数据集,并采用两种数据重采样技术和 10 种机器学习分类器评估了网络入侵检测系统的性能。结果表明,IDS 的前三名模型--KNeighbors、XGBoost 和 AdaBoost 在二类分类中的准确率分别为 99.49%、99.14% 和 98.75%,而 XGBoost、KNneighbors 和 GaussianNB 在多类分类中的准确率分别为 99.30%、98.88% 和 96.66%。
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引用次数: 191
Intrusion Detection System 入侵检测系统
IF 2.6 4区 计算机科学 Q2 Computer Science Pub Date : 2024-02-14 DOI: 10.1142/9781848164482_0004
Sneh Lata Pundir, Sang Min Lee, Dong Seong Kim, Ji Ho Kim
The use of encrypted data, the diversity of new protocols, and the surge in the number of malicious activities worldwide have posed new challenges for intrusion detection systems (IDS). In this scenario, existing signature-based IDS are not performing well. Various researchers have proposed machine learning-based IDS to detect unknown malicious activities based on behaviour patterns. Results have shown that machine learning-based IDS perform better than signature-based IDS (SIDS) in identifying new malicious activities in the communication network. In this paper, the authors have analyzed the IDS dataset that contains the most current common attacks and evaluated the performance of network intrusion detection systems by adopting two data resampling techniques and 10 machine learning classifiers. It has been observed that the top three IDS models—KNeighbors, XGBoost, and AdaBoost—outperform binary-class classification with 99.49%, 99.14%, and 98.75% accuracy, and XGBoost, KNneighbors, and GaussianNB outperform in multi-class classification with 99.30%, 98.88%, and 96.66% accuracy.
加密数据的使用、新协议的多样性以及全球恶意活动数量的激增,给入侵检测系统(IDS)带来了新的挑战。在这种情况下,现有的基于签名的 IDS 表现不佳。许多研究人员提出了基于机器学习的 IDS,以根据行为模式检测未知的恶意活动。研究结果表明,在识别通信网络中新的恶意活动方面,基于机器学习的 IDS 比基于签名的 IDS(SIDS)表现更好。在本文中,作者分析了包含当前最常见攻击的 IDS 数据集,并采用两种数据重采样技术和 10 种机器学习分类器评估了网络入侵检测系统的性能。结果表明,IDS 的前三名模型--KNeighbors、XGBoost 和 AdaBoost 在二类分类中的准确率分别为 99.49%、99.14% 和 98.75%,而 XGBoost、KNneighbors 和 GaussianNB 在多类分类中的准确率分别为 99.30%、98.88% 和 96.66%。
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引用次数: 191
Optimal Information Acquisition and Sharing Decisions 最佳信息获取和共享决策
IF 2.6 4区 计算机科学 Q2 Computer Science Pub Date : 2024-02-13 DOI: 10.4018/jdm.337971
Jizi Li, Xiaodie Wang, J. Zhang, Longyu Li
The acquisition and sharing of reviews have significant ramifications for the selection of crowdsourcing designs before mass production. This article studies the optimal decision of a brand enterprise regarding the acquisition/sharing of crowdsourcing design reviews in a supply chain. The authors consider an analytical model where the brand enterprise can privately acquire the manufacturer's review (MR) of crowdsourcing product designs and choose one of two information-sharing schemes—optional or mandatory sharing—to disclose MR to the key opinion leaders (KOLs), which help them to produce fans' reviews (FR). MR and FR integrate into the joint reviews (JR) that impact prospective consumers' purchase intention. The authors find that mandatory sharing significantly harms the brand enterprise's motivation to obtain MR, yet optional sharing is conducive to boosting JR on crowdsourcing designs. In addition, JR has a ceiling value, implying that excessively high FR and MR could not always enhance the effect of JR on crowdsourcing designs.
评论的获取和共享对批量生产前众包设计的选择具有重要影响。本文研究了品牌企业在供应链中获取/共享众包设计评论的最优决策。作者考虑了一个分析模型,在该模型中,品牌企业可以私下获取众包产品设计的制造商评论(MR),并从两种信息共享方案中选择一种--选择性共享或强制性共享--向关键意见领袖(KOL)披露MR,从而帮助他们产生粉丝评论(FR)。MR和FR整合成联合评论(JR),影响潜在消费者的购买意向。作者发现,强制分享会严重损害品牌企业获得 MR 的积极性,而选择性分享则有利于提高众包设计的 JR。此外,JR 有一个天花板值,这意味着过高的 FR 和 MR 并不总能增强众包设计的 JR 效果。
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引用次数: 0
Optimal Information Acquisition and Sharing Decisions 最佳信息获取和共享决策
IF 2.6 4区 计算机科学 Q2 Computer Science Pub Date : 2024-02-13 DOI: 10.4018/jdm.337971
Jizi Li, Xiaodie Wang, J. Zhang, Longyu Li
The acquisition and sharing of reviews have significant ramifications for the selection of crowdsourcing designs before mass production. This article studies the optimal decision of a brand enterprise regarding the acquisition/sharing of crowdsourcing design reviews in a supply chain. The authors consider an analytical model where the brand enterprise can privately acquire the manufacturer's review (MR) of crowdsourcing product designs and choose one of two information-sharing schemes—optional or mandatory sharing—to disclose MR to the key opinion leaders (KOLs), which help them to produce fans' reviews (FR). MR and FR integrate into the joint reviews (JR) that impact prospective consumers' purchase intention. The authors find that mandatory sharing significantly harms the brand enterprise's motivation to obtain MR, yet optional sharing is conducive to boosting JR on crowdsourcing designs. In addition, JR has a ceiling value, implying that excessively high FR and MR could not always enhance the effect of JR on crowdsourcing designs.
评论的获取和共享对批量生产前众包设计的选择具有重要影响。本文研究了品牌企业在供应链中获取/共享众包设计评论的最优决策。作者考虑了一个分析模型,在该模型中,品牌企业可以私下获取众包产品设计的制造商评论(MR),并从两种信息共享方案中选择一种--选择性共享或强制性共享--向关键意见领袖(KOL)披露MR,从而帮助他们产生粉丝评论(FR)。MR 和 FR 整合成联合评论 (JR),影响潜在消费者的购买意向。作者发现,强制分享会严重损害品牌企业获得 MR 的积极性,而选择性分享则有利于提高众包设计的 JR。此外,JR 有一个天花板值,这意味着过高的 FR 和 MR 并不总能增强众包设计的 JR 效果。
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引用次数: 0
Handling Imbalanced Data With Weighted Logistic Regression and Propensity Score Matching methods 用加权逻辑回归和倾向得分匹配法处理不平衡数据
IF 2.6 4区 计算机科学 Q2 Computer Science Pub Date : 2024-01-07 DOI: 10.4018/jdm.335888
L. Agrawal, Pavankumar Mulgund, Raj Sharman
The adoption of empirical methods for secondary data analysis has witnessed a significant surge in IS research. However, the secondary data is often incomplete, skewed, and imbalanced at best. Consequently, there is a growing recognition of the importance of empirical techniques and methodological decisions made to navigate through such issues. However, there is not enough methodological guidance, especially in the form of a worked case study that demonstrates the challenges of imbalanced datasets and offers prescriptive on how to deal with them. Using data on P2P money transfer services, this article presents a running example by analyzing the same dataset using several different methods. It then compares the outcomes of these choices and explicates the rationale behind some decisions such as inclusion and categorization of variables, parameter setting, and model selection. Finally, the article discusses certain regressions models such as weighted logistic regression and propensity matching, and when they should be used.
在信息系统研究中,采用经验方法进行二手数据分析的现象显著增加。然而,二手数据充其量也只是不完整、有偏差和不平衡的数据。因此,越来越多的人认识到实证技术和方法决定对于解决这些问题的重要性。然而,目前还没有足够的方法论指导,特别是以工作案例研究的形式来展示不平衡数据集的挑战,并提供如何应对这些挑战的指导。本文利用 P2P 转账服务的数据,通过使用几种不同的方法分析同一数据集,提供了一个运行实例。然后,文章比较了这些选择的结果,并解释了一些决定背后的原理,如变量的包含和分类、参数设置和模型选择。最后,文章讨论了某些回归模型,如加权逻辑回归和倾向匹配,以及何时应该使用这些模型。
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引用次数: 0
RDF(S) Store in Object-Relational Databases 对象关系数据库中的 RDF(S) 存储器
IF 2.6 4区 计算机科学 Q2 Computer Science Pub Date : 2023-12-11 DOI: 10.4018/jdm.334710
Z. Ma, Daiyi Li, Jiawen Lu, Ruizhe Ma, Li Yan
The Resource Description Framework (RDF) and RDF Schema (RDFS) recommended by World Wide Web Consortium (W3C) provide a flexible model for semantically representing data on the web. With the widespread acceptance of RDF(S) (RDF and RDFS for short), a large number of RDF(S) is available. Databases play an important role in managing RDF(S). However, there are few studies on using object-relational databases to store RDF(S). In this paper, the authors propose the formal definitions of RDF(S) model and object-relational databases model. Then they introduce the approach for storing RDF(S) in object-relational databases based on the formal definitions. They implement a prototype system to demonstrate the feasibility of the approach and test the performance and semantic retention ability of this prototype system with the benchmark dataset.
万维网联盟(W3C)推荐的资源描述框架(RDF)和 RDF 模式(RDFS)为网络数据的语义表示提供了一个灵活的模型。随着 RDF(S)(简称 RDF 和 RDFS)被广泛接受,出现了大量 RDF(S)。数据库在管理 RDF(S) 方面发挥着重要作用。然而,关于使用对象关系数据库来存储 RDF(S)的研究却很少。在本文中,作者提出了 RDF(S) 模型和对象关系数据库模型的正式定义。然后,他们介绍了基于形式定义在对象关系数据库中存储 RDF(S) 的方法。他们实现了一个原型系统来证明该方法的可行性,并用基准数据集测试了该原型系统的性能和语义保留能力。
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引用次数: 0
A Sample-Aware Database Tuning System With Deep Reinforcement Learning 基于深度强化学习的样本感知数据库调优系统
4区 计算机科学 Q2 Computer Science Pub Date : 2023-11-09 DOI: 10.4018/jdm.333519
Zhongliang Li, Yaofeng Tu, Zongmin Ma
Based on the relationship between client load and overall system performance, the authors propose a sample-aware deep deterministic policy gradient model. Specifically, they improve sample quality by filtering out sample noise caused by the fluctuations of client load, which accelerates the model convergence speed of the intelligent tuning system and improves the tuning effect. Also, the hardware resources and client load consumed by the database in the working process are added to the model for training. This can enhance the performance characterization ability of the model and improve the recommended parameters of the algorithm. Meanwhile, they propose an improved closed-loop distributed comprehensive training architecture of online and offline training to quickly obtain high-quality samples and improve the efficiency of parameter tuning. Experimental results show that the configuration parameters can make the performance of the database system better and shorten the tuning time.
基于客户端负载与系统整体性能之间的关系,提出了一种样本感知的深度确定性策略梯度模型。具体来说,它们通过滤除客户端负载波动引起的样本噪声来提高样本质量,从而加快了智能调谐系统的模型收敛速度,提高了调谐效果。同时,将数据库在工作过程中消耗的硬件资源和客户端负载添加到模型中进行训练。这样可以增强模型的性能表征能力,改进算法的推荐参数。同时,他们提出了一种改进的在线和离线训练闭环分布式综合训练架构,以快速获得高质量的样本,提高参数整定效率。实验结果表明,配置参数可以提高数据库系统的性能,缩短调优时间。
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引用次数: 0
期刊
Journal of Database Management
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