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Patients' Perceptions of Their Physicians' Interpersonal Manner and Technical Competence: A Qualitative Study of Online Written Reviews. 患者对医生人际交往方式和技术能力的看法:一项在线书面评论的定性研究。
IF 2.2 3区 医学 Q2 HEALTH CARE SCIENCES & SERVICES Pub Date : 2025-12-19 DOI: 10.1177/10775587251400544
Farrah Madanay, Ada Campagna, Karissa Tu, J Kelly Davis, Steven S Doerstling, Felicia Chen, Peter A Ubel

Patients increasingly use online rating and review websites to share their clinical experiences, yet few studies have taxonomized how patients perceive their physicians. We developed a theoretical framework identifying the factors comprising patients' perceptions of their physicians' interpersonal manner and technical competence. We conducted a qualitative content analysis of 2,000 online reviews sampled from distinct physicians across the United States, balanced to represent primary care physicians and surgeons, males and females, and low- and high-star rated reviews. Reviews were received between 2015 and 2020 on a large commercial rating and review website. Our theoretical framework identifies 16 interpersonal manner factors and 10 technical competence factors. Interpersonal manner factors were grouped by physicians' attitude and character, behavior, and communication; technical competence factors were grouped by physicians' expertise, treatment approach, and outcomes. This framework may help physicians and health systems seeking to improve care quality, delivery, and patient satisfaction.

患者越来越多地使用在线评价和评论网站来分享他们的临床经验,但很少有研究对患者如何看待他们的医生进行分类。我们开发了一个理论框架,确定了包括患者对医生人际关系方式和技术能力的看法的因素。我们对来自美国不同医生的2000条在线评论进行了定性内容分析,这些评论代表了初级保健医生和外科医生、男性和女性,以及低星级和高星级的评论。这些评论是在2015年至2020年期间在一家大型商业评级和评论网站上收到的。我们的理论框架确定了16个人际行为因素和10个技术能力因素。人际交往方式因素按医师态度性格、行为方式、沟通方式分组;技术能力因素按医师专业知识、治疗方法和结果分组。该框架可以帮助医生和卫生系统寻求改善护理质量,交付和患者满意度。
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引用次数: 0
Predicting All-Cause Mortality Using Two Claims-Based Measures in Medicare Beneficiaries With Dementia. 使用两种基于索赔的措施预测老年痴呆症医疗保险受益人的全因死亡率。
IF 2.2 3区 医学 Q2 HEALTH CARE SCIENCES & SERVICES Pub Date : 2025-12-13 DOI: 10.1177/10775587251396723
Jianfang Liu, Monica O'Reilly-Jacob, Anyu Zhu, Soo Borson, Jennifer Perloff, Miles DeGrazia, Lusine Poghosyan

To compare the performance of the Chronic Conditions Warehouse (CCW) and the 38-condition Elixhauser Comorbidity Index in predicting all-cause mortality among Medicare beneficiaries with dementia, we used a national sample of 1,566,359 community-dwelling Medicare beneficiaries (age ≥65) with dementia, identified in 2018 claims data. Using elastic net logistic regression, we applied 30 CCW conditions and 38 Elixhauser comorbidities from 2018 to predict mortality at 30, 60, 180 days, and 1 year through December 31, 2019. Mortality rates were 2.42% (30 days), 4.27% (60 days), 10.77% (180 days), and 19.0% (1 year). All models demonstrated good discrimination (C-statistics: 0.696-0.731) and calibration, with no meaningful performance differences between the two measures. Elastic net models produced parsimonious predictors with performance comparable to traditional logistic regression. Both CCW and Elixhauser measures predicted all-cause mortality in dementia with similar accuracy. Elastic net offers a robust approach to claims-based mortality prediction.

为了比较慢性病仓库(CCW)和38条件Elixhauser共病指数在预测老年痴呆症医疗保险受益人全因死亡率方面的表现,我们使用了2018年索赔数据中确定的1,566,359名老年痴呆症社区医疗保险受益人(年龄≥65岁)的全国样本。使用弹性网络逻辑回归,我们应用2018年的30例CCW条件和38例Elixhauser合并症来预测截至2019年12月31日的30、60、180天和1年的死亡率。死亡率分别为2.42%(30天)、4.27%(60天)、10.77%(180天)和19.0%(1年)。所有模型都表现出良好的判别性(C-statistics: 0.696-0.731)和校准,两种测量方法之间没有显著的性能差异。弹性网络模型产生了与传统逻辑回归性能相当的简洁预测器。CCW和Elixhauser方法预测痴呆的全因死亡率的准确性相似。弹性网为基于索赔的死亡率预测提供了一个可靠的方法。
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引用次数: 0
Identifying Dual-Eligible Beneficiaries With Long-Term Services and Supports Use in Medicare Enrollment Data. 在医疗保险登记数据中识别具有长期服务和支持的双重合格受益人。
IF 2.2 3区 医学 Q2 HEALTH CARE SCIENCES & SERVICES Pub Date : 2025-12-07 DOI: 10.1177/10775587251394772
Laura M Keohane, Emmaline Keesee, Chanee D Fabius, David G Stevenson

Identifying dual-eligible beneficiaries who use Medicaid-funded long-term services and supports (LTSS) is difficult, hindering efforts to monitor use and improve quality. We demonstrate a strategy that uses only Medicare data to identify nursing home (NH) users and Medicaid home-and-community-based-service (HCBS) waiver participants by leveraging the fact that these groups exclusively qualify for zero cost-sharing in Part D. In a multistate cohort of low-income older adults, we identified Part D LTSS beneficiaries (dual-eligible beneficiaries with zero Part D cost-sharing) in Medicare enrollment records and verified LTSS use in NH assessments and Medicaid HCBS data. Over 96% of NH/HCBS waiver users in MDS or Medicaid data were correctly identified as Part D LTSS beneficiaries, and 93% of beneficiaries without NH or HCBS waiver use were accurately identified as not being Part D LTSS beneficiaries. Leveraging Part D data could support more timely evidence on quality and outcomes for dual-eligible LTSS users.

确定使用医疗补助资助的长期服务和支持(LTSS)的双重资格受益人是困难的,这阻碍了监测使用情况和提高质量的努力。我们展示了一种策略,该策略仅使用医疗保险数据来识别疗养院(NH)用户和医疗补助家庭和社区服务(HCBS)豁免参与者,利用这些群体专门有资格获得d部分的零成本分担。我们在医疗保险登记记录中确定了D部分LTSS受益人(无D部分费用分担的双重合格受益人),并验证了LTSS在NH评估和医疗补助HCBS数据中的使用。MDS或Medicaid数据中超过96%的NH/HCBS豁免使用者被正确识别为D部分LTSS受益人,93%没有使用NH或HCBS豁免的受益人被准确识别为不是D部分LTSS受益人。利用D部分数据可以为双重合格LTSS用户的质量和结果提供更及时的证据。
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引用次数: 0
Inpatient to Outpatient Shifts in Surgical Care: Persistence of COVID-19 Era Changes and Socioeconomic Variations. 外科护理中住院到门诊的转变:COVID-19时代变化和社会经济变化的持久性
IF 2.2 3区 医学 Q2 HEALTH CARE SCIENCES & SERVICES Pub Date : 2025-12-06 DOI: 10.1177/10775587251396718
Angela T Chen, Philip A Saynisch, Hummy Song, Aaron Smith-McLallen, Guy David, Alon Bergman

The COVID-19 pandemic disrupted surgical care delivery, yet the extent to which shifts from inpatient to outpatient settings have persisted remains unclear. Using medical claims data from Independence Blue Cross (2018-2022), we examined changes in surgery settings across 102 procedures before the pandemic and during the 2 years following the suspension of elective surgeries. After 2 years, inpatient volumes decreased for 9 of the 20 most common pre-pandemic inpatient procedures, with corresponding increases in outpatient utilization. Hip and knee replacements experienced the most pronounced shifts, with inpatient shares falling by more than 40 percentage points. Patients from lower-income census tracts saw greater declines in overall procedure volumes (-6.0%) compared to those from higher-income areas (+5.2%). Total allowed amounts decreased for procedures with outpatient migration, while out-of-pocket costs remained stable. These findings suggest durable, post-pandemic shifts in surgical care delivery patterns, with potential implications for access, costs, and equity.

2019冠状病毒病大流行扰乱了外科护理的提供,但从住院到门诊的转移程度仍不清楚。使用独立蓝十字(2018-2022)的医疗索赔数据,我们研究了大流行前和暂停选择性手术后2年内102种手术程序的手术环境变化。2年后,在大流行前20种最常见的住院程序中,有9种的住院人数减少,门诊使用率相应增加。髋关节和膝关节置换术的变化最为明显,住院患者的比例下降了40多个百分点。与高收入地区的患者相比,来自低收入人口普查区的患者总体手术量下降幅度更大(-6.0%)(+5.2%)。总的允许金额减少与门诊迁移的程序,而自付费用保持稳定。这些发现表明,大流行后外科护理提供模式将发生持久的转变,这可能对可及性、成本和公平性产生影响。
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引用次数: 0
Hospital Patient Experience Worsened With the COVID-19 Pandemic, Especially for Older Adults, and Remains Worse than Before. 随着COVID-19大流行,医院患者的体验恶化,尤其是老年人,并且仍然比以前更糟。
IF 2.2 3区 医学 Q2 HEALTH CARE SCIENCES & SERVICES Pub Date : 2025-12-01 Epub Date: 2025-07-07 DOI: 10.1177/10775587251349053
Megan K Beckett, Christopher W Cohea, Debra Saliba, Paul D Cleary, Laura A Giordano, Marc N Elliott

Adults age 75+ report worse inpatient experiences than patients 55 to 74. Older adults may have been especially vulnerable to changes such as family access and reduced staffing during the COVID-19 pandemic. We examined 2018-2023 Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) surveys from 14,760,049 respondents discharged from 4,462 hospitals. We examined changes in an HCAHPS summary score (HCAHPS-SS), controlling for pre-pandemic quarterly and linear trends. HCAHPS-SS declined 4.1pp, a medium-to-large drop by Q3/2022, recovering only slightly by Q4/2023 (to -3.5pp). HCAHPS-SS decreased fastest for patients 75+ and least for maternity patients, even controlling for age. Differences by age may reflect older patients' greater need for instrumental support and differential impacts of visitor restrictions. Hospitals' quality improvement efforts should focus on understanding the need for patient support and on restoring prior patient experience gains. The failure to return to pre-pandemic levels points to the need to understand and address the residual factors that continue to alter patient experience.

75岁以上的成年人报告的住院经历比55至74岁的患者更糟糕。在2019冠状病毒病大流行期间,老年人可能特别容易受到家庭准入和人员减少等变化的影响。我们检查了2018-2023年医院消费者对医疗保健提供者和系统的评估(HCAHPS)调查,调查对象是来自4,462家医院的14,760,049名受访者。我们检查了HCAHPS综合评分(HCAHPS- ss)的变化,控制了大流行前的季度和线性趋势。HCAHPS-SS下降了4.1个百分点,在2022年第三季度出现了中等到较大的下降,到2023年第四季度仅略有回升(至-3.5个百分点)。75岁以上患者的HCAHPS-SS下降最快,产妇患者的HCAHPS-SS下降最少,甚至控制了年龄。年龄的差异可能反映了老年患者对辅助支持的更大需求和访客限制的不同影响。医院的质量改进工作应侧重于了解对病人支持的需求和恢复以前的病人经验收益。未能恢复到大流行前的水平表明需要了解和解决继续改变患者体验的残余因素。
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引用次数: 0
Mission vs. Margin: The Effects of Catholic Health System Ownership on Hospital Operations. 使命与边际:天主教医疗系统所有权对医院运营的影响。
IF 2.2 3区 医学 Q2 HEALTH CARE SCIENCES & SERVICES Pub Date : 2025-12-01 Epub Date: 2025-07-24 DOI: 10.1177/10775587251355541
Alex Schulte, Becky Staiger, Hector P Rodriguez, Amanda L Brewster

The number of Catholic hospitals grew by 28% between 2001 and 2020, and today almost one-fifth of U.S. nonprofit hospitals are Catholic. Catholic systems face conflicting institutional pressures to provide mission-oriented services while remaining financially competitive. Using 2009-2022 data from the American Hospital Association (n = 33,552 hospital-years), we applied difference-in-differences methods to compare changes in hospital operations after acquisition by Catholic and non-Catholic systems relative to the control group of never-acquired hospitals. Catholic-acquired hospitals were more likely to offer some mission-oriented services, including chaplaincy and charity care (average treatment effect on the treated, ATT, 10.41 percentage-point [pp] and 3.97 pp, respectively), while non-Catholic-acquired hospitals were less likely to operate an obstetrics unit (ATT -3.45 pp) after acquisition relative to the control group. Hospitals experienced similar cost-cutting measures after acquisition relative to the control group, including reduced operating expenses and employment, regardless of system ownership type. Our findings provide rigorous empirical evidence to inform ongoing policy debates regarding the expansion of Catholic health care.

从2001年到2020年,天主教医院的数量增长了28%,如今,美国近五分之一的非营利医院是天主教医院。天主教系统面临着相互矛盾的体制压力,既要提供面向传教的服务,又要保持财政上的竞争力。利用美国医院协会2009-2022年的数据(n = 33,552个医院年),我们采用差异中的差异方法比较天主教和非天主教系统收购后相对于未收购医院的对照组的医院运营变化。天主教收购的医院更有可能提供一些以使命为导向的服务,包括牧师和慈善护理(对被治疗者的平均治疗效果,ATT,分别为10.41个百分点和3.97个百分点),而非天主教收购的医院相对于对照组,在收购后不太可能开设产科(ATT -3.45个百分点)。与对照组相比,医院在收购后采取了类似的成本削减措施,包括减少运营费用和雇佣,无论系统所有权类型如何。我们的研究结果提供了严格的经验证据,告知正在进行的政策辩论有关天主教医疗保健的扩大。
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引用次数: 0
Immigrant Staff in Nursing Homes: Mitigating Staffing Shortages During the COVID-19 Pandemic. 养老院的移民工作人员:缓解COVID-19大流行期间的人员短缺。
IF 2.2 3区 医学 Q2 HEALTH CARE SCIENCES & SERVICES Pub Date : 2025-12-01 Epub Date: 2025-06-29 DOI: 10.1177/10775587251349064
Hankyung Jun, Fangli Geng, Brian E McGarry, Momotazur Rahman, Elizabeth M White, Emily A Gadbois, David C Grabowski

The COVID-19 pandemic exacerbated staffing shortages in U.S. nursing homes. Staff who are immigrants may have stronger tendencies to remain in their jobs than U.S.-born staff, but evidence is lacking. In this study, we predicted the share of immigrant staff and used a difference-in-differences regression to investigate whether nursing homes with a higher vs. lower proportion of immigrant certified nursing assistants (CNAs) experienced lesser declines in staff hours per resident day (HPRD) during the pandemic. We found that facilities with a larger-than-median predicted share of immigrant staff exhibited a relatively smaller decrease in CNA HPRD by 0.03 HPRD, equivalent to a 1.4% difference of the sample mean. We further found that CNA turnover rates during the pandemic were lower in facilities with relatively higher shares of immigrant staff. Our findings suggest that nursing homes with more immigrant staff may be more resilient in meeting staffing needs during crises.

新冠肺炎疫情加剧了美国养老院的人员短缺。移民员工可能比在美国出生的员工更倾向于留在工作岗位上,但缺乏证据。在这项研究中,我们预测了移民员工的比例,并使用差异中差异回归来调查在大流行期间,移民认证护理助理(CNAs)比例较高与较低的养老院的每住院日工作时间(HPRD)下降是否较小。我们发现,移民员工预测比例高于中位数的机构,其CNA HPRD的下降幅度相对较小,仅为0.03 HPRD,相当于样本平均值的1.4%差异。我们进一步发现,在大流行期间,在移民工作人员比例相对较高的设施中,CNA的流动率较低。我们的研究结果表明,在危机期间,拥有更多移民员工的养老院在满足人员需求方面可能更有弹性。
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引用次数: 0
Implementation of Jail and Prison-Based Medication Treatment for Opioid Use Disorder Programs: A Narrative Synthesis. 实施监狱和监狱为基础的药物治疗阿片类药物使用障碍方案:叙事综合。
IF 2.2 3区 医学 Q2 HEALTH CARE SCIENCES & SERVICES Pub Date : 2025-12-01 Epub Date: 2025-06-26 DOI: 10.1177/10775587251345018
Cosima Lenz, Minna Song, Sachini Bandara, Alene Kennedy Hendricks, Camille Kramer, Carolyn Sufrin, Michael Fingerhood, Brendan Saloner

Provision of medications for opioid use disorder (MOUD) programs in carceral settings is critical to reducing overdose during the high-risk period following release from incarceration. Efforts to expand carceral MOUD programs have increased in recent years. We conducted a narrative review to synthesize evidence on the implementation of MOUD in U.S. carceral facilities. We analyzed 36 studies from 2019 to 2023 using the Exploration, Preparation, Implementation, Sustainment framework. Findings highlight that MOUD in carceral settings requires significant resources, infrastructure, and staffing. MOUD diversion is a common concern, with program responses varying widely. Stigma against MOUD remains a challenge, particularly when treating pregnant people with OUD. Effective coordination between carceral and community stakeholders is critical for MOUD implementation and continuity of treatment postrelease. COVID-19 spurred innovation, increasing telehealth in carceral MOUD programs. Future research should explore MOUD program transition from early adoption to wide-scale implementation, considering external factors, sustainability, and evolving policies.

在监狱环境中为阿片类药物使用障碍(mod)项目提供药物对于减少出狱后高风险时期的过量使用至关重要。近年来,扩大医疗服务项目的努力有所增加。我们进行了一项叙述性审查,以综合有关在美国监狱设施实施mod的证据。我们使用探索、准备、实施、维持框架分析了2019年至2023年的36项研究。研究结果强调,在监狱环境中,mod需要大量的资源、基础设施和人员。mod转移是一个常见的问题,程序响应差异很大。对OUD的污名化仍然是一个挑战,特别是在治疗患有OUD的孕妇时。医疗机构和社区利益攸关方之间的有效协调对于实施mod和治疗后的连续性至关重要。COVID-19刺激了创新,增加了医疗保健项目的远程医疗。未来的研究应该探索mod项目从早期采用到大规模实施的转变,同时考虑外部因素、可持续性和不断发展的政策。
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引用次数: 0
Direct-Entry Midwife Education, Practice, and Patients in California. 加州直接入职助产士教育、实践和患者。
IF 2.2 3区 医学 Q2 HEALTH CARE SCIENCES & SERVICES Pub Date : 2025-12-01 Epub Date: 2025-08-13 DOI: 10.1177/10775587251355573
Joanne Spetz, Kim Q Dau, Amy Quan, Timothy Bates, Rosalind DeLisser, Ulrike Muench

Improving access to midwifery care has been identified as a strategy to address shortages of reproductive health clinicians and ensure person-centered, equitable care. This article describes findings from a new survey of licensed midwives (LMs) in California, who enter the profession without a nursing background. The data offer new insights into LMs' demographics, training, client population, and practice experiences. LMs predominantly have their own practices, typically working with another midwife and/or an assistant or student, and have relatively small numbers of clients each year. Most of the births they attend occur in homes and birth centers. Many LMs report a lack of understanding of and support for their expertise by physicians and hospitals. Despite these challenges, most LMs are satisfied with their careers. LMs contribute to person-centered care, offering alternatives to hospital birth and expanding access to the midwifery model of care.

改善获得助产护理的机会已被确定为解决生殖健康临床医生短缺问题和确保以人为本的公平护理的一项战略。这篇文章描述了一项对加州有执照的助产士(LMs)进行的新调查的结果,这些人在没有护理背景的情况下进入了这个行业。这些数据为LMs的人口统计、培训、客户数量和实践经验提供了新的见解。LMs主要有自己的实践,通常与另一名助产士和/或助理或学生合作,每年的客户数量相对较少。她们接生的大多数孩子都是在家里或分娩中心分娩的。许多LMs报告说,医生和医院对其专业知识缺乏理解和支持。尽管存在这些挑战,大多数lm对自己的职业生涯还是很满意的。LMs有助于以人为本的护理,提供了医院分娩的替代方案,并扩大了获得助产护理模式的机会。
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引用次数: 0
Utilizing a Health Equity Framework to Explore Patient-Level Factors Impacting Effective Hypertension Management Across Two Academic Health Systems. 利用健康公平框架探索影响两个学术卫生系统有效高血压管理的患者层面因素。
IF 2.2 3区 医学 Q2 HEALTH CARE SCIENCES & SERVICES Pub Date : 2025-11-30 DOI: 10.1177/10775587251391490
Justin Kramer, David J Johnson, Karen Wolf, Aditi Gupta, Shellie D Ellis, Jessica Reed, Yashashwi Pokharel, Andrew McWilliams, Beata Debinski, Brittany N Watson, Bertille Mavegam Tango Assoumou, Yhenneko J Taylor

Social determinants of health contribute to disparities in cardiovascular outcomes, including hypertension. This study utilized a health equity framework to assess patient-level factors influencing hypertension management across two health systems in North Carolina and Kansas. We interviewed 29 providers and 25 patients with hypertension from 14 clinics, including 13 primary care clinics-6 high-performing, 1 mid-performing, and 6 low-performing-and 1 cardiology clinic. Thematic analysis and open coding methodologies were used during analysis. Five salient patient-level themes emerged: patient resources, health literacy, lifestyle, intentionality, and patient-centered care. All providers identified health literacy as a critical barrier; however, those in low-performing clinics more regularly cited literacy-related challenges, with some associating patients' rurality with decreased understanding and intentionality. Mental health was also linked to hypertension management, as anxiety may exacerbate symptoms, while depression can reduce treatment motivation. Our findings underscore the need for individualized, equity-informed hypertension management strategies.

健康的社会决定因素导致心血管结局的差异,包括高血压。本研究利用健康公平框架来评估北卡罗莱纳州和堪萨斯州两个卫生系统中影响高血压管理的患者水平因素。我们采访了来自14家诊所的29名医疗服务提供者和25名高血压患者,其中包括13家初级保健诊所(6家表现良好,1家表现中等,6家表现较差)和1家心脏病诊所。在分析过程中使用了主题分析和开放式编码方法。出现了五个突出的患者层面主题:患者资源、健康素养、生活方式、意向性和以患者为中心的护理。所有提供者都认为卫生知识普及是一个关键障碍;然而,那些在低绩效诊所的人更经常地提到与识字相关的挑战,一些人将患者的农村生活与理解和意向性降低联系起来。心理健康也与高血压管理有关,因为焦虑可能加剧症状,而抑郁会降低治疗动机。我们的研究结果强调了个体化、公平知情的高血压管理策略的必要性。
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引用次数: 0
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Medical Care Research and Review
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