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Supportive communication as a collective phenomenon: a dynamic systems account of emotional support provision and outcomes in online health communities 作为集体现象的支持性交流:在线健康社区中情感支持的提供和结果的动态系统分析
IF 5 1区 文学 Q1 COMMUNICATION Pub Date : 2024-09-11 DOI: 10.1093/hcr/hqae019
Stephen A Rains, Shelby N Carter
Developing a complete understanding of supportive communication requires learning more about how it unfolds among groups. We leveraged dynamic systems theory to document group-level emotional support provision practices in online health communities and examine their implications for discussion processes and the mood of support seekers. We evaluated sequences of person-centered feedback in the first three responses to threads started by community members seeking emotional support. Twelve different patterns of sequences were identified reflecting collective support provision behavior. Compared to the sequence containing only implicit recognition of a seeker’s feelings, sequences containing high person-centered feedback were more likely to foster high person-centered feedback in a later community response to the thread and more likely to be associated with an improvement in support seekers’ self-reported mood. The results of this project demonstrate how online communities collectively construct emotional support and the implications of those patterns for support seeking and provision.
要全面了解支持性交流,就必须更多地了解它是如何在群体中展开的。我们利用动态系统理论记录了在线健康社区中群体层面的情感支持提供实践,并研究了它们对讨论过程和支持寻求者情绪的影响。我们对寻求情感支持的社区成员发起的主题的前三个回复中以人为中心的反馈序列进行了评估。我们发现了十二种不同的序列模式,它们反映了集体提供支持的行为。与只包含对寻求者情感的隐性认可的序列相比,包含以人为本的高反馈的序列更有可能在社区对该主题的后期回复中促进以人为本的高反馈,也更有可能与寻求支持者自我情绪的改善相关联。本项目的结果展示了网络社区如何共同构建情感支持,以及这些模式对寻求和提供支持的影响。
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引用次数: 0
The influence of threat and right-wing authoritarianism on the selection of online (dis)information—a conceptual replication and extension of Lavine et al. (2005) 威胁和右翼威权主义对网络(不)信息选择的影响--对 Lavine 等人(2005 年)研究的概念复制和扩展
IF 4.4 1区 文学 Q1 COMMUNICATION Pub Date : 2024-07-16 DOI: 10.1093/hcr/hqae016
L. Klebba, Stephan Winter
Over the decades, communication research has investigated the situational and personal conditions under which people particularly prefer attitude-consistent over attitude-inconsistent content (confirmation bias). In a central study, Lavine et al. (2005) [Lavine, H., Lodge, M., & Freitas, K. (2005). Authoritarianism, threat, and motivated reasoning. Political Psychology, 26(2), 219–244.] examined how right-wing authoritarianism (RWA) and threat cause bias when processing political information. Their laboratory experiment suggested that right-wing authoritarians prefer attitude-consistent information in the presence of a threat. Given new crisis environments accompanied by various threats, we re-examined this interaction effect and conceptually replicated Lavine et al.'s central hypothesis in a contemporary media environment. In an online experiment (N = 1,118), we focused on selective exposure to verified news and disinformation and tracked participants’ selection unobtrusively. Contrary to expectations, the interaction between different threats and RWA did not increase selective exposure to attitude-consistent (dis)information. The results challenge the hypothesis’ underlying framework and make it necessary to consider new ways of advancing the theoretical model.
几十年来,传播学研究一直在调查人们在何种情景和个人条件下特别偏好与态度一致的内容而非与态度不一致的内容(确认偏差)。在一项核心研究中,Lavine 等人(2005 年)[Lavine, H., Lodge, M., & Freitas, K. (2005).威权主义、威胁和动机推理。政治心理学》,26(2),219-244。]研究了右翼威权主义(RWA)和威胁在处理政治信息时如何导致偏差。他们的实验室实验表明,在存在威胁的情况下,右翼专制主义者更喜欢态度一致的信息。鉴于新的危机环境伴随着各种威胁,我们重新研究了这种互动效应,并在概念上将 Lavine 等人的中心假设复制到了当代媒体环境中。在一项在线实验(N = 1,118)中,我们将重点放在有选择性地接触经核实的新闻和虚假信息上,并对参与者的选择进行无干扰跟踪。与预期相反,不同威胁与 RWA 之间的交互作用并没有增加对态度一致(虚假)信息的选择性接触。这些结果对假设的基本框架提出了挑战,因此有必要考虑推进理论模型的新方法。
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引用次数: 0
On the nature of influence: identifying and characterizing superdiffusers in seven countries 关于影响力的性质:确定七个国家的超级扩散者并描述其特征
IF 5 1区 文学 Q1 COMMUNICATION Pub Date : 2024-07-10 DOI: 10.1093/hcr/hqae017
Shannon M Cruz, Brian Manata, Andrew C High, Timothy R Worley
An important component of theoretical and applied work on social influence is identifying influential people. Boster et al.’s theoretical framework on superdiffusers provides one method of doing so, but important questions on the nature of influence remain. In particular, because existing studies have primarily sampled U.S. college students, it remains unclear whether (a) the framework adequately characterizes superdiffusers in different populations and (b) our current understanding of superdiffusers applies outside of the United States. To address these questions, we used an online survey to examine factorial validity, metric invariance, and correlates of superdiffuser characteristics in the United States, the United Kingdom, Singapore, South Africa, India, Pakistan, and Australia (total N = 3,476). Results suggest the superdiffuser framework can fruitfully be used to describe and identify influential individuals in diverse contexts. Influence also appears to be a relatively trait-like individual difference rather than a matter of unique fit to a particular country or culture.
社会影响力理论和应用工作的一个重要组成部分就是识别有影响力的人。Boster 等人关于超级扩散者的理论框架提供了一种方法,但关于影响力本质的重要问题依然存在。特别是,由于现有的研究主要以美国大学生为样本,因此目前仍不清楚:(a) 该框架是否能充分描述不同人群中超级影响力者的特征;(b) 我们目前对超级影响力者的理解是否适用于美国以外的地区。为了解决这些问题,我们利用在线调查研究了美国、英国、新加坡、南非、印度、巴基斯坦和澳大利亚(总人数 = 3,476)的超级扩散者特征的因子效度、度量不变性和相关性。结果表明,超级扩散者框架可以有效地用于描述和识别不同背景下有影响力的个体。影响力似乎也是一种相对特质化的个体差异,而不是与特定国家或文化的独特契合度。
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引用次数: 0
Atoning vs. evading when caught transgressing: two multi-theory-based experiments investigating strategies for politicians responding to scandal 被发现越轨时的 "赎罪 "与 "回避":两个基于多理论的实验,调查政治家应对丑闻的策略
IF 5 1区 文学 Q1 COMMUNICATION Pub Date : 2024-06-29 DOI: 10.1093/hcr/hqae015
David E Clementson, Wenqing Zhao, Michael J Beatty
Politicians tend to try deflecting scandals. Based on an attribution theory-driven perspective on persuasion, however, politicians should proactively confess. In a preregistered, multiple-message design, we conduct controlled, random assignment experiments. A mediation model is tested. Inspired by crisis communication’s change-of-meaning concept, the first variable appraises the extent to which voters perceive that the messaging indicates the politician is engaging in a cover-up. The second linkage is the politician’s credibility. The outcome variable is voters’ behavioral intentions. In Experiment 1 (N = 905 U.S. voters), stealing thunder and apologizing outperform stonewalling, changing the subject, sequentially apologizing plus deflecting, or silence. Experiment 2 (N = 277) finds that, in a sex scandal, stealing thunder and apologizing continue to perform equally well. Our theoretical contribution resides in enhancing the explanatory power of theories designed to explain image repair, as well as empirically testing the independent and combined role of apology and stealing thunder.
政治家往往会试图回避丑闻。然而,基于归因理论驱动的说服视角,政治家应该主动坦白。在预先登记的多重信息设计中,我们进行了受控随机分配实验。对中介模型进行了测试。受危机公关的意义变化概念启发,第一个变量评估选民认为信息表明政治家正在进行掩盖的程度。第二个联系是政治家的可信度。结果变量是选民的行为意向。在实验 1(N = 905 名美国选民)中,抢风头和道歉的效果优于搪塞、转移话题、连续道歉加转移话题或沉默。实验 2(N = 277)发现,在性丑闻中,窃窃私语和道歉的表现仍然相同。我们的理论贡献在于提高了旨在解释形象修复的理论的解释力,并通过实证检验了道歉和 "窃听 "的独立作用和组合作用。
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引用次数: 0
A meta-analytical review of the relationship, antecedents, and consequences of information seeking and information scanning 对信息搜索和信息扫描的关系、前因和后果的元分析综述
IF 5 1区 文学 Q1 COMMUNICATION Pub Date : 2024-06-26 DOI: 10.1093/hcr/hqae012
Nehama Lewis, Emily A Andrews, Denali Keefe, Nathan Walter
Prior studies have examined correlates of health information seeking and scanning separately, focusing on distinct theoretical frameworks, antecedents, and outcomes. In this meta-analysis we synthesize this research (k = 21; N = 39,510) by examining the relationship between health information seeking and scanning, and their key antecedents and outcomes. Results show that seeking and scanning are moderately and positively correlated, supporting the claim that these are distinct, albeit related, and behaviors. Level of education and income are positive correlates of scanning (but not seeking) behaviors. Conversely, issue-relevance is positively associated with seeking (but not scanning). Results show substantial parity in associations between seeking and scanning with topic-relevant attitudes and behavioral intention. Information seeking (but not scanning), however, is a significant correlate of risk perceptions and perceived social norms. Thus, scanning and seeking are associated with distinct antecedents, but have similar effects. We offer theoretical implications and directions for future research.
先前的研究分别研究了健康信息搜索和扫描的相关性,重点关注不同的理论框架、前因和结果。在本荟萃分析中,我们通过研究健康信息寻求和扫描之间的关系,以及它们的主要前因和结果,对这些研究(k = 21;N = 39,510)进行了综合。结果表明,寻求和扫描之间存在适度的正相关关系,支持了这两种行为虽然相关但却截然不同的观点。教育水平和收入与扫描行为(而非寻求行为)呈正相关。相反,问题相关性与寻求行为(而非扫描行为)呈正相关。研究结果表明,寻求和扫描与主题相关的态度和行为意向之间的关系非常相似。然而,信息搜寻(而非扫描)与风险认知和社会规范感知有显著相关性。因此,扫描和寻求与不同的前因后果相关,但却具有相似的效果。我们为今后的研究提供了理论意义和方向。
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引用次数: 0
Testimonials as motivators: the case of end-of-life conversations 作为激励因素的推荐信:临终谈话案例
IF 5 1区 文学 Q1 COMMUNICATION Pub Date : 2024-06-22 DOI: 10.1093/hcr/hqae013
Judy Watts, Emily Moyer-Gusé, Michael D Slater
Persuasive testimonials are common in commercial, nonprofit, and public health contexts. They pose challenges to existing theories of narrative persuasion because they are typically both narrative and overtly persuasive. Prior research has suggested testimonials may be effective with counter-attitudinal recipients by decreasing negative affective responses and increasing meaningful affect. Often, however, testimonials may address behaviors that are anxiety provoking rather than counter-attitudinal; prior research provides little theoretical or empirical guidance concerning message influence in the face of such anxiety. An experiment comparing a testimonial versus a non-narrative message advocating end-of-life conversations found that the testimonial message increased behavioral intentions via meaningful affect and self-efficacy. The testimonial did not decrease anxiety, and there was no differential impact on high versus low anxiety recipients. The authors conclude that a eudaimonic testimonial may serve as a motivator of behavior regardless of anxiety concerning the message topic, as well as a means of increasing self-efficacy.
在商业、非营利和公共卫生领域,劝说性推荐书很常见。它们对现有的叙事说服理论提出了挑战,因为它们通常既是叙事性的,又是公开的说服性的。先前的研究表明,推荐信可以通过减少消极情绪反应和增加有意义的情感,对反态度接受者有效。然而,推荐信往往针对的是引发焦虑的行为,而不是反态度行为;先前的研究几乎没有提供有关面对这种焦虑的信息影响的理论或经验指导。一项实验比较了倡导生命末期对话的推荐信和非叙述性信息,发现推荐信通过有意义的情感和自我效能增加了行为意向。推荐信并没有降低焦虑,对高焦虑和低焦虑的接受者也没有不同的影响。作者的结论是,无论人们对信息主题的焦虑程度如何,优美的推荐信都可以作为一种行为动机,同时也是一种提高自我效能感的手段。
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引用次数: 0
Getting socialized but trying not to get stuck: early career professionals’ liminality in dual socialization processes 社会化,但尽量不陷入困境:早期职业专业人员在双重社会化过程中的边缘性
IF 5 1区 文学 Q1 COMMUNICATION Pub Date : 2024-06-22 DOI: 10.1093/hcr/hqae014
DaJung Woo, Rachel M Acosta
Early career professionals actively seek career advancement opportunities while undergoing socialization within their organizations. This study employs the concept of liminality to examine their experience of in-betweenness in dual socialization—simultaneous organizational socialization and vocational/organizational anticipatory socialization for the next career chapter. We conducted repeat interviews with 22 U.S. early career professionals (n = 65), employed full-time. This longitudinal study uncovers how participants construct liminality as either a planned or an emergent phase; factors contributing to their discursive tension in liminality over time; and how they communicatively manage the tension to move forward. We propose a refined model of socialization [Jablin, F. (2001). Organizational entry, assimilation, and exit. In F. Jablin & L. Putnam (Eds.), The new handbook of organizational communication (pp. 732–818). Sage], which integrates liminality as a phase in which individuals feel neither fully “in” nor “out” of their organization. This enhanced model theorizes dual socialization as dynamic and interconnected processes through permeable organizational boundaries, addressing the contemporary career landscape with an increasing number and types of employment options.
职业生涯初期的专业人员在积极寻求职业晋升机会的同时,也在其组织内经历着社会化。本研究采用了 "边缘性 "的概念来考察他们在双重社会化--同时进行的组织社会化和为下一个职业篇章而进行的职业/组织预期社会化--中的夹缝体验。我们对 22 名全职工作的美国早期职业专业人士(n = 65)进行了重复访谈。这项纵向研究揭示了参与者是如何将边缘化构建为一个计划中的或正在出现的阶段的;随着时间的推移,导致他们在边缘化中出现话语紧张的因素;以及他们是如何通过沟通管理紧张关系以向前迈进的。我们提出了一个完善的社会化模型[Jablin, F. (2001)。组织的进入、同化和退出。In F. Jablin & L. Putnam (Eds.), The new handbook of organizational communication (pp. 732-818).Sage],它将 "临界状态"(liminality)整合为个人既不完全 "融入 "也不完全 "退出 "组织的阶段。这一强化模型将双重社会化理论化为通过可渗透的组织边界进行的动态和相互关联的过程,以应对就业选择数量和类型不断增加的当代职业景观。
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引用次数: 0
Campaign-induced interpersonal communication following exposure to strong and weak persuasive messages 接触强势和弱势说服信息后,竞选活动引发的人际沟通
IF 5 1区 文学 Q1 COMMUNICATION Pub Date : 2024-06-20 DOI: 10.1093/hcr/hqae011
Shu Scott Li, James Price Dillard, Youzhen Su
Media campaigns can create change in their audiences directly via message exposure and indirectly via conversations about the campaign. An experiment (N = 232) exposed regular consumers of sugar-sweetened beverages to either strong or weak messages that advocated reduced consumption, then allowed conversation or did not. There was evidence of direct media effects in that heavy drinkers who privately judged the messages as effective reported higher intended consumption reduction. However, when conversation was allowed, it erased the desired effect of campaign messages on intended reduction. Heavy drinkers had less favorable conversations about strong campaign messages than weak ones. Further, analytic language (e.g., but, because) augmented the persuasiveness of strong messages among heavy drinkers, but detracted from the persuasiveness of weak messages. Thus, we observed a complex interplay between intrapersonal processes devoted to the accurate assessment of campaign messages and interpersonal processes that defended existing levels of sugary beverage consumption.
媒体宣传活动可以通过信息曝光直接改变受众,也可以通过有关宣传活动的对话间接改变受众。一项实验(232 人)让经常饮用含糖饮料的消费者接触主张减少消费的强势或弱势信息,然后允许交谈或不允许交谈。有证据表明了媒体的直接效应,即私下认为信息有效的重度饮酒者报告了更高的预期消费量减少。然而,如果允许交谈,则会抹杀活动信息对预期减少消费量的预期效果。与效果较弱的宣传信息相比,重度饮酒者对效果较强的宣传信息的评价较低。此外,分析性语言(如 "但是"、"因为")增强了强势信息对酗酒者的说服力,但削弱了弱势信息的说服力。因此,我们观察到,致力于准确评估活动信息的个人内部过程与维护现有含糖饮料消费水平的人际过程之间存在着复杂的相互作用。
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引用次数: 0
Turbulence, framing, and planning among college daters: testing relational turbulence theory in a dyadic, lab study 大学约会者中的动荡、框架和规划:在一项二元实验室研究中检验关系动荡理论
IF 5 1区 文学 Q1 Social Sciences Pub Date : 2024-05-31 DOI: 10.1093/hcr/hqae010
Kellie St Cyr Brisini, Rebecca Riccardi, Ningyang Wang
Engaging relational turbulence theory (RTT), this study examined how dating partners’ relationship quality predicted cognitions and communication during planning conversations. In a lab-based study, college dating partners (n = 71 different gender couples) assessed their relational turbulence, participated in two planning activities, and then reported their perceptions of collaborative planning and relational framing for each activity. Outside observers rated the conversations for collaborative planning, dominance, and affiliation behaviors. Following RTT, we hypothesized that relational turbulence would lead to decreases in collaborative planning and engagement in more negative relational frames. Actor–partner interdependence models with repeated measures indicated differing effects on participant perception and outsider observations of the variables. Results provide support for RTT’s relatively untested propositions, suggest potential gender differences among different gender dating partners’ experiences, and reiterate the complexity of relational communication among dating partners.
本研究运用关系动荡理论(RTT),考察了约会伴侣的关系质量如何预测规划对话中的认知和交流。在一项基于实验室的研究中,大学约会伴侣(n = 71 对不同性别的情侣)评估了他们的关系动荡,参加了两个规划活动,然后报告了他们对每个活动的合作规划和关系框架的看法。外部观察者对对话中的合作规划、支配地位和附属行为进行评分。我们假设,在 RTT 之后,关系动荡会导致协作规划减少,参与的关系框架更加消极。重复测量的行为者-伙伴相互依存模型表明,参与者的感知和外界对变量的观察会产生不同的影响。研究结果为 RTT 相对未经验证的命题提供了支持,表明不同性别约会伴侣的经历可能存在性别差异,并重申了约会伴侣间关系交流的复杂性。
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引用次数: 0
How repeated exposure to persuasive messaging shapes message responses over time: a longitudinal experiment 反复接触有说服力的信息如何随着时间的推移形成信息反应:一项纵向实验
IF 5 1区 文学 Q1 Social Sciences Pub Date : 2024-05-22 DOI: 10.1093/hcr/hqae008
Chris Skurka, David M. Keating
Repeated exposure theories have articulated several processes that explain how message repetition shapes persuasion over time, yet these processes are often studied in isolation. Moreover, repeated exposure theories have largely failed to specify the temporal trajectories of negative message responses over time. Integrating theorizing on repeated exposure, psychological reactance, and message fatigue, we conducted a mixed-design experiment (N = 1,416 total observations), varying the amount of daily exposure audiences had to campaign advertisements about distracted driving over nearly 2 weeks. Exposure to these messages (compared to control messages) led to greater message elaboration and reactance but not fatigue or attitudes. We found no evidence that these message reactions shifted linearly, logarithmically, or quadratically over time, with the exception that anger increased linearly with subsequent exposures. These findings suggest constraints on predictions made by repeated exposure frameworks, and post hoc analyses underscore the need to distinguish fatigue’s two dimensions conceptually and operationally.
重复暴露理论阐明了几个过程,这些过程解释了信息重复是如何随着时间的推移而形成说服力的,然而这些过程往往被孤立地研究。此外,重复暴露理论在很大程度上未能明确负面信息反应随时间变化的时间轨迹。结合重复暴露、心理反应和信息疲劳等理论,我们进行了一项混合设计实验(N = 1,416 个观察值),在将近两周的时间里,改变受众每天接触有关分心驾驶的活动广告的次数。与对照组相比,接触这些信息会导致更多的信息阐述和反应,但不会导致疲劳或态度。我们没有发现任何证据表明这些信息反应会随着时间的推移而发生线性、对数或四分位移,只有愤怒会随着随后的接触而线性增加。这些研究结果表明,重复暴露框架的预测会受到限制,而事后分析则强调了从概念上和操作上区分疲劳的两个维度的必要性。
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引用次数: 0
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Human Communication Research
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