This essay is an introduction to the special issue on “Difficult Conversations Concerning Identity and Difference.” The essay begins with our argument that inquiries into difficult conversations are important as these interactions are key to addressing social inequities, creating and/or maintaining community and relational solidarity, amplifying voices of marginalized populations and/or diverse experiences, and enacting social change. Following this, we introduce the articles in the special issue highlighting the theoretical frameworks and methodological pluralism across the various relational and social contexts represented in the research (e.g., health care, higher education, community organizations, personal relationships). To complement the implications discussed by the authors in the special issue articles, we conclude the essay with additional questions that scholars and practitioners should consider as we move forward in research, teaching, and translational work on difficult conversations.
{"title":"Difficult conversations concerning identity and difference: diverse approaches and perspectives","authors":"Jordan Soliz, Srividya Ramasubramanian","doi":"10.1093/hcr/hqad016","DOIUrl":"https://doi.org/10.1093/hcr/hqad016","url":null,"abstract":"\u0000 This essay is an introduction to the special issue on “Difficult Conversations Concerning Identity and Difference.” The essay begins with our argument that inquiries into difficult conversations are important as these interactions are key to addressing social inequities, creating and/or maintaining community and relational solidarity, amplifying voices of marginalized populations and/or diverse experiences, and enacting social change. Following this, we introduce the articles in the special issue highlighting the theoretical frameworks and methodological pluralism across the various relational and social contexts represented in the research (e.g., health care, higher education, community organizations, personal relationships). To complement the implications discussed by the authors in the special issue articles, we conclude the essay with additional questions that scholars and practitioners should consider as we move forward in research, teaching, and translational work on difficult conversations.","PeriodicalId":51377,"journal":{"name":"Human Communication Research","volume":" ","pages":""},"PeriodicalIF":5.0,"publicationDate":"2023-03-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"41673553","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"文学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
The Narrative Justice Project (NJP) challenges master narratives and creates more complex understandings by delving into the human-interest aspects of mass communications. For people of color (POC), the mass media is a racialized tool used in the historical context to justify the lack of rights or equality. This study illustrates how counter-stories function as a redefinition of humanity. The NJP training presents those communication values for POC to understand how to explain their complex narratives while also giving communities the ability to advocate for themselves. Utilizing observation and focus groups, this study examined how public interest communication campaigns generate conversations that challenge hegemonic thinking of who is accepted into the public.
{"title":"“City by city:” reclaiming people of color voices through the Narrative Justice Project","authors":"Rachel Grant, Vanessa Wakeman","doi":"10.1093/hcr/hqad010","DOIUrl":"https://doi.org/10.1093/hcr/hqad010","url":null,"abstract":"\u0000 The Narrative Justice Project (NJP) challenges master narratives and creates more complex understandings by delving into the human-interest aspects of mass communications. For people of color (POC), the mass media is a racialized tool used in the historical context to justify the lack of rights or equality. This study illustrates how counter-stories function as a redefinition of humanity. The NJP training presents those communication values for POC to understand how to explain their complex narratives while also giving communities the ability to advocate for themselves. Utilizing observation and focus groups, this study examined how public interest communication campaigns generate conversations that challenge hegemonic thinking of who is accepted into the public.","PeriodicalId":51377,"journal":{"name":"Human Communication Research","volume":" ","pages":""},"PeriodicalIF":5.0,"publicationDate":"2023-03-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"49639336","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"文学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Astrid M. Villamil, P. Mendoza, Maryluz Hoyos Ensuncho, Juanita Reina Zambrano
This study explored efforts of staff, faculty, and students at a Colombian university to materialize diversity, inclusion, and equity (DEI) programs in its institutional practices. Using Communicative Constitution of Organization (CCO) as an informing paradigm, this study proposed to understand institutional DEI as interconnected communicative practices of relational ontology. In addition, this study constituted an effort to recognize novel contours that delink knowledge from hegemonic North Atlantic and Eurocentric paradigms and interrogate epistemologies “embedded in capitalist networks of power” (Dutta & Pal, 2020).Through ethnographic work and in-depth interviews with 23 organizational members, this qualitative study unearthed two tension-laden themes that described (a) the (dis)ordering nature of DEI meanings and (b) the sociality/materiality entanglement of DEI efforts at a Colombia institution of higher education. Combined, our results highlight an inseparable interplay of sociomaterial discourses in DEI and the imperative need to question and contest transnational discourses from North Atlantic and Eurocentric contexts.
{"title":"La inclusión relacional: examining neoliberal tensions, relational opportunities, and fixed understandings in diversity, equity, and inclusion work in the Global South","authors":"Astrid M. Villamil, P. Mendoza, Maryluz Hoyos Ensuncho, Juanita Reina Zambrano","doi":"10.1093/hcr/hqad011","DOIUrl":"https://doi.org/10.1093/hcr/hqad011","url":null,"abstract":"\u0000 This study explored efforts of staff, faculty, and students at a Colombian university to materialize diversity, inclusion, and equity (DEI) programs in its institutional practices. Using Communicative Constitution of Organization (CCO) as an informing paradigm, this study proposed to understand institutional DEI as interconnected communicative practices of relational ontology. In addition, this study constituted an effort to recognize novel contours that delink knowledge from hegemonic North Atlantic and Eurocentric paradigms and interrogate epistemologies “embedded in capitalist networks of power” (Dutta & Pal, 2020).Through ethnographic work and in-depth interviews with 23 organizational members, this qualitative study unearthed two tension-laden themes that described (a) the (dis)ordering nature of DEI meanings and (b) the sociality/materiality entanglement of DEI efforts at a Colombia institution of higher education. Combined, our results highlight an inseparable interplay of sociomaterial discourses in DEI and the imperative need to question and contest transnational discourses from North Atlantic and Eurocentric contexts.","PeriodicalId":51377,"journal":{"name":"Human Communication Research","volume":" ","pages":""},"PeriodicalIF":5.0,"publicationDate":"2023-03-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"46703697","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"文学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
The present research aims to extend the literature on the effects of interpersonal political disagreement on political expression on social media. It investigates how disagreement-motivated information repertoire filtration and discussion network heterogeneity play a role in the disagreement–expression nexus. A two-wave online panel survey (n = 791) implemented in Hong Kong finds that encountering disagreement during political conversations is associated with filtering the information repertoire. While information repertoire filtration itself may not lead to political expression, political disagreement influenced political expression via information repertoire filtration, and this effect was stronger when network heterogeneity was low. The result indicates that politically motivated selectivity makes already-homogeneous online networks even more fragmented. The present study enriches the literature regarding how digitally mediated disconnectivity creates a personalized, homogeneous private sphere during interpersonal political communication, which may fail to nurture an open and inclusive society.
{"title":"Will political disagreement silence political expression? The role of information repertoire filtration and discussion network heterogeneity","authors":"Xinzhi Zhang","doi":"10.1093/hcr/hqad009","DOIUrl":"https://doi.org/10.1093/hcr/hqad009","url":null,"abstract":"\u0000 The present research aims to extend the literature on the effects of interpersonal political disagreement on political expression on social media. It investigates how disagreement-motivated information repertoire filtration and discussion network heterogeneity play a role in the disagreement–expression nexus. A two-wave online panel survey (n = 791) implemented in Hong Kong finds that encountering disagreement during political conversations is associated with filtering the information repertoire. While information repertoire filtration itself may not lead to political expression, political disagreement influenced political expression via information repertoire filtration, and this effect was stronger when network heterogeneity was low. The result indicates that politically motivated selectivity makes already-homogeneous online networks even more fragmented. The present study enriches the literature regarding how digitally mediated disconnectivity creates a personalized, homogeneous private sphere during interpersonal political communication, which may fail to nurture an open and inclusive society.","PeriodicalId":51377,"journal":{"name":"Human Communication Research","volume":" ","pages":""},"PeriodicalIF":5.0,"publicationDate":"2023-02-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"43706455","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"文学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Yong-Chan Kim, Euikyung Shin, Yeran Kim, Young-Gil Chae
This study is to understand how urban residents experience and address difference through communicative actions in urban neighborhoods. The first purpose of this study was to test the scales of difference-managing community storytelling (DMCS) and difference-reducing community storytelling (DRCS) as two communicative actions for addressing differences in urban neighborhoods. The second was to identify socioeconomic and community engagement variables correlated with the two scales. We used both qualitative and quantitative data collected in Seoul by adopting a mixed-method research design, and the study was theoretically guided by communication infrastructure theory. Based on exploratory and confirmatory factor analyses, we confirmed the two-dimensional model of community storytelling, with DMCS being positively related to integrated connectedness to a community storytelling network (ICSN) and all of the community engagement variables included in the current study. In comparison, DRCS was negatively related to ICSN and neighborhood participation and was positively related to informal social control.
{"title":"Difference-managing and difference-reducing community storytelling in urban neighborhoods: a communication infrastructure theory perspective","authors":"Yong-Chan Kim, Euikyung Shin, Yeran Kim, Young-Gil Chae","doi":"10.1093/hcr/hqad007","DOIUrl":"https://doi.org/10.1093/hcr/hqad007","url":null,"abstract":"\u0000 This study is to understand how urban residents experience and address difference through communicative actions in urban neighborhoods. The first purpose of this study was to test the scales of difference-managing community storytelling (DMCS) and difference-reducing community storytelling (DRCS) as two communicative actions for addressing differences in urban neighborhoods. The second was to identify socioeconomic and community engagement variables correlated with the two scales. We used both qualitative and quantitative data collected in Seoul by adopting a mixed-method research design, and the study was theoretically guided by communication infrastructure theory. Based on exploratory and confirmatory factor analyses, we confirmed the two-dimensional model of community storytelling, with DMCS being positively related to integrated connectedness to a community storytelling network (ICSN) and all of the community engagement variables included in the current study. In comparison, DRCS was negatively related to ICSN and neighborhood participation and was positively related to informal social control.","PeriodicalId":51377,"journal":{"name":"Human Communication Research","volume":" ","pages":""},"PeriodicalIF":5.0,"publicationDate":"2023-02-22","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"44580789","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"文学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Savaughn E Williams, Angela N. Gist-Mackey, Anna Jewell
This study takes an in-depth critical ethnographic look at a local nonprofit human service organization, Lavender Refuge, that supports marginalized families. This study explored the communication of staff/volunteers and residential clients that facilitate or inhibit the nonprofit’s aims to create an inclusive community culture. Critical race theory and social identity theory were utilized as theoretical frameworks to better understand the culture of Lavender Refuge’s community. Findings revealed three dominant themes related to issues of racial (in)equity at Lavender Refuge. The desire for positive identities, controlled performances within the community hindering race conscious (Crenshaw, K. (1995). Race, reform, retrenchment: Transformation and legitimation in anti-discrimination law. In K. Crenshaw, N. Gotanda, G. Peller, & K. Thomas (Eds.), Critical race theory: The key writings that formed the movement (pp. 103–126). New Press: Distributed by W.W. Norton & Co.) communication. Further, conversations about race were seen as fostering intergroup competition along racial lines, explaining resistance to race communication. Our research team concludes with practical recommendations, resources, and training in hopes they could change the community culture so racial diversity is embraced and equity fostered.
{"title":"Colorblind on the color line: critical ethnography of racial inequity in a human service organization serving a community of single-mother families at the margins","authors":"Savaughn E Williams, Angela N. Gist-Mackey, Anna Jewell","doi":"10.1093/hcr/hqad014","DOIUrl":"https://doi.org/10.1093/hcr/hqad014","url":null,"abstract":"\u0000 This study takes an in-depth critical ethnographic look at a local nonprofit human service organization, Lavender Refuge, that supports marginalized families. This study explored the communication of staff/volunteers and residential clients that facilitate or inhibit the nonprofit’s aims to create an inclusive community culture. Critical race theory and social identity theory were utilized as theoretical frameworks to better understand the culture of Lavender Refuge’s community. Findings revealed three dominant themes related to issues of racial (in)equity at Lavender Refuge. The desire for positive identities, controlled performances within the community hindering race conscious (Crenshaw, K. (1995). Race, reform, retrenchment: Transformation and legitimation in anti-discrimination law. In K. Crenshaw, N. Gotanda, G. Peller, & K. Thomas (Eds.), Critical race theory: The key writings that formed the movement (pp. 103–126). New Press: Distributed by W.W. Norton & Co.) communication. Further, conversations about race were seen as fostering intergroup competition along racial lines, explaining resistance to race communication. Our research team concludes with practical recommendations, resources, and training in hopes they could change the community culture so racial diversity is embraced and equity fostered.","PeriodicalId":51377,"journal":{"name":"Human Communication Research","volume":" ","pages":""},"PeriodicalIF":5.0,"publicationDate":"2023-02-22","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"41592652","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"文学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Framed by Relational Liminality Theory (RLT), the present study explores difficult conversations as sites for identity negotiation during times of relational change and challenge. Specifically, this study focuses on the liminal period between the “before” and the “after” of upheaval to understand how familial and romantic partners make sense of relational transitions. Analysis of in-depth, semistructured interviews with 110 individuals who represent a broad scope of ethnic-racial backgrounds, sexual orientations, gender identities, and ages illuminates how difficult conversations simultaneously serve as both engines of sensemaking and triggering events. Results reveal three suprathemes: (a) difficult conversations as liminal relational events, (b) making sense of relational liminality, and (c) difficult conversations as sites for relational struggle and strength. Results support RLT’s heuristic value toward examining how partners live within prolonged periods of relational transition and navigate instabilities of betweenness.
{"title":"Examining difficult conversations and transitional identities through Relational Liminality Theory","authors":"Audra K. Nuru","doi":"10.1093/hcr/hqad012","DOIUrl":"https://doi.org/10.1093/hcr/hqad012","url":null,"abstract":"\u0000 Framed by Relational Liminality Theory (RLT), the present study explores difficult conversations as sites for identity negotiation during times of relational change and challenge. Specifically, this study focuses on the liminal period between the “before” and the “after” of upheaval to understand how familial and romantic partners make sense of relational transitions. Analysis of in-depth, semistructured interviews with 110 individuals who represent a broad scope of ethnic-racial backgrounds, sexual orientations, gender identities, and ages illuminates how difficult conversations simultaneously serve as both engines of sensemaking and triggering events. Results reveal three suprathemes: (a) difficult conversations as liminal relational events, (b) making sense of relational liminality, and (c) difficult conversations as sites for relational struggle and strength. Results support RLT’s heuristic value toward examining how partners live within prolonged periods of relational transition and navigate instabilities of betweenness.","PeriodicalId":51377,"journal":{"name":"Human Communication Research","volume":" ","pages":""},"PeriodicalIF":5.0,"publicationDate":"2023-02-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"43062499","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"文学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Kristina M. Scharp, Cimmiaron F. Alvarez, B. A. Barker
After an infant hearing loss (HL) diagnosis, parents face a multitude of stressors as they try to make the best decisions for their children. For many parents with typical hearing, opting for cochlear implantation is part of the decision-making process. Findings from a sample of hearing parents who chose cochlear implantation for their children with HL reveal that they experience (a) five resilience triggers, (b) five resilience processes, and (c) multiple relationships between the triggers and processes. In this study, we also advance the communication theory of resilience to illustrate four ways parents enact resilience on behalf of their children and formalize a heuristic we call other resilience. By examining the resilience between and across the resilience triggers, parent processes, and children processes, we provide practical applications for clinicians, families, and networks.
{"title":"Conceptualizing other-resilience: exploring how hearing parents enact resilience for themselves and their children who use cochlear implants","authors":"Kristina M. Scharp, Cimmiaron F. Alvarez, B. A. Barker","doi":"10.1093/hcr/hqad015","DOIUrl":"https://doi.org/10.1093/hcr/hqad015","url":null,"abstract":"\u0000 After an infant hearing loss (HL) diagnosis, parents face a multitude of stressors as they try to make the best decisions for their children. For many parents with typical hearing, opting for cochlear implantation is part of the decision-making process. Findings from a sample of hearing parents who chose cochlear implantation for their children with HL reveal that they experience (a) five resilience triggers, (b) five resilience processes, and (c) multiple relationships between the triggers and processes. In this study, we also advance the communication theory of resilience to illustrate four ways parents enact resilience on behalf of their children and formalize a heuristic we call other resilience. By examining the resilience between and across the resilience triggers, parent processes, and children processes, we provide practical applications for clinicians, families, and networks.","PeriodicalId":51377,"journal":{"name":"Human Communication Research","volume":" ","pages":""},"PeriodicalIF":5.0,"publicationDate":"2023-02-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"47424634","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"文学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Rebecca A Kuehl, Molly Krueger Enz, Sara A. Mehltretter Drury
Workplace cultural diversity and community inclusion are two facets of a complex public issue that require a deliberative community-based problem-solving approach. This article reports findings from a qualitative analysis of fourteen focus groups (N = 83 participants) held in a rural Midwestern community that centered on community members’ experiences with workplace cultural diversity and community inclusion. Three themes emerged: (a) racism and micro-aggressions; (b) discomfort talking about and across cultural differences; and (c) lack of belonging. Of the 14 focus groups, five represented enclave groups with culturally diverse employees. By engaging with historically excluded groups, researchers communicated with affected stakeholders when framing the public issue and convening public meetings to discuss that issue. This use of enclave groups to make the initial stages of the deliberative cycle more inclusive has implications for practitioners of public deliberation, scholars of human communication, and citizens and their communities.
{"title":"Using enclave groups to discuss workplace cultural diversity and community inclusion","authors":"Rebecca A Kuehl, Molly Krueger Enz, Sara A. Mehltretter Drury","doi":"10.1093/hcr/hqad006","DOIUrl":"https://doi.org/10.1093/hcr/hqad006","url":null,"abstract":"\u0000 Workplace cultural diversity and community inclusion are two facets of a complex public issue that require a deliberative community-based problem-solving approach. This article reports findings from a qualitative analysis of fourteen focus groups (N = 83 participants) held in a rural Midwestern community that centered on community members’ experiences with workplace cultural diversity and community inclusion. Three themes emerged: (a) racism and micro-aggressions; (b) discomfort talking about and across cultural differences; and (c) lack of belonging. Of the 14 focus groups, five represented enclave groups with culturally diverse employees. By engaging with historically excluded groups, researchers communicated with affected stakeholders when framing the public issue and convening public meetings to discuss that issue. This use of enclave groups to make the initial stages of the deliberative cycle more inclusive has implications for practitioners of public deliberation, scholars of human communication, and citizens and their communities.","PeriodicalId":51377,"journal":{"name":"Human Communication Research","volume":" ","pages":""},"PeriodicalIF":5.0,"publicationDate":"2023-02-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"42361121","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"文学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Guided by the theory of communicative (dis)enfranchisement (TCD), this study analyzes 738 narratives describing negative (n = 381) and positive (n = 357) patient–provider interactions recounted by 399 female-identifying patients residing in 22 countries who are living with poorly understood chronic overlapping pain conditions (COPCs) such as fibromyalgia, vulvodynia, and endometriosis. Using thematic co-occurrence analysis (TCA), a novel method that builds on the identification of themes to map and visualize conceptual interrelationships, we identify nine enactments of (dis)enfranchising talk (DT) across three functions (discrediting, silencing, and stereotyping), four domains of consequences of DT (perceptual, emotional, physical, and material), and two patterns of co-occurrence between functions and consequences of DT (discrediting and physical, silencing and emotional). We illustrate how three MAXQDA software features can facilitate multi-coder TCA in large qualitative datasets. We offer theoretical implications and practical implications for communication researchers, patients, and medical providers toward improving difficult conversations concerning chronic pain.
{"title":"Contesting illness: communicative (dis)enfranchisement in patient–provider conversations about chronic overlapping pain conditions","authors":"E. Hintz, Rachel V. Tucker","doi":"10.1093/hcr/hqad004","DOIUrl":"https://doi.org/10.1093/hcr/hqad004","url":null,"abstract":"\u0000 Guided by the theory of communicative (dis)enfranchisement (TCD), this study analyzes 738 narratives describing negative (n = 381) and positive (n = 357) patient–provider interactions recounted by 399 female-identifying patients residing in 22 countries who are living with poorly understood chronic overlapping pain conditions (COPCs) such as fibromyalgia, vulvodynia, and endometriosis. Using thematic co-occurrence analysis (TCA), a novel method that builds on the identification of themes to map and visualize conceptual interrelationships, we identify nine enactments of (dis)enfranchising talk (DT) across three functions (discrediting, silencing, and stereotyping), four domains of consequences of DT (perceptual, emotional, physical, and material), and two patterns of co-occurrence between functions and consequences of DT (discrediting and physical, silencing and emotional). We illustrate how three MAXQDA software features can facilitate multi-coder TCA in large qualitative datasets. We offer theoretical implications and practical implications for communication researchers, patients, and medical providers toward improving difficult conversations concerning chronic pain.","PeriodicalId":51377,"journal":{"name":"Human Communication Research","volume":" ","pages":""},"PeriodicalIF":5.0,"publicationDate":"2023-02-08","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"49009180","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"文学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}