Forms of academic democracy, such as shared, collegial and participatory governance where students and staff have a substantive role in institutional oversight, have long been an aspiration at many universities and colleges worldwide. Yet, concrete efforts to realise self-governance often prove incompatible with the legal and fiduciary requirements of trustee boards, rector councils and the like governing contemporary higher education institutions. This has led to significant controversy at times over how universities are controlled and the extent to which their communities can have a meaningful role in governing them. It raises the question of whether widening democratic participation in university governance is possible and desirable. This conceptual study examines three core challenges to furthering academic democracy that include ambiguity over who can have legitimate oversight of academic and other matters, common logistical challenges in integrating staff and students into governance processes, as well as the limits that external influences can place on what is possible for internal governance. Drawing on deliberative democratic theory, this paper explores practical approaches to navigating these challenges through interlinked governance structures that can maximise participation and ensure a reasonable expectation of meaningful decisions within the constraints of corporate governance.
{"title":"Academic Democracy in the Age of Corporate Governance: Addressing Challenges to Widening Participation in University Governance","authors":"Gwilym Croucher","doi":"10.1111/hequ.70043","DOIUrl":"https://doi.org/10.1111/hequ.70043","url":null,"abstract":"<p>Forms of academic democracy, such as shared, collegial and participatory governance where students and staff have a substantive role in institutional oversight, have long been an aspiration at many universities and colleges worldwide. Yet, concrete efforts to realise self-governance often prove incompatible with the legal and fiduciary requirements of trustee boards, rector councils and the like governing contemporary higher education institutions. This has led to significant controversy at times over how universities are controlled and the extent to which their communities can have a meaningful role in governing them. It raises the question of whether widening democratic participation in university governance is possible and desirable. This conceptual study examines three core challenges to furthering academic democracy that include ambiguity over who can have legitimate oversight of academic and other matters, common logistical challenges in integrating staff and students into governance processes, as well as the limits that external influences can place on what is possible for internal governance. Drawing on deliberative democratic theory, this paper explores practical approaches to navigating these challenges through interlinked governance structures that can maximise participation and ensure a reasonable expectation of meaningful decisions within the constraints of corporate governance.</p>","PeriodicalId":51607,"journal":{"name":"HIGHER EDUCATION QUARTERLY","volume":"79 3","pages":""},"PeriodicalIF":2.8,"publicationDate":"2025-07-08","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1111/hequ.70043","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144574094","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Julia Eschenbacher, Christine Falkenreck, Ralf Wagner
This study explores the influence of student-generated electronic word-of-mouth (eWOM) on university image within the context of an increasingly competitive higher education landscape. Drawing on social identity and congruence theories, we examine how both satisfied and dissatisfied students' positive and negative eWOM influences the higher education institution's brand perception. The study reveals that dissatisfied students demonstrate social creativity. Despite their dissatisfaction, they spread positive eWOM, which further increases their self-brand incongruity. Student (dis)satisfaction has a significant impact on the detrimental effect of students' negative eWOM on the educational institution's brand image. Students' (dis)satisfaction also moderates the influence of commitment on self-brand incongruity. It is imperative for educational administrators to foster a strong relationship between students and their institution, as high levels of commitment can mitigate the perceived incongruence of dissatisfied students and enhance the institution's image. The study's insights highlight the strategic value of managing eWOM for policymakers and administrators in higher education.
{"title":"Echoes of Dissatisfaction: The Dual Impact of Student EWOM on University Image and Brand Congruence","authors":"Julia Eschenbacher, Christine Falkenreck, Ralf Wagner","doi":"10.1111/hequ.70045","DOIUrl":"https://doi.org/10.1111/hequ.70045","url":null,"abstract":"<p>This study explores the influence of student-generated electronic word-of-mouth (eWOM) on university image within the context of an increasingly competitive higher education landscape. Drawing on social identity and congruence theories, we examine how both satisfied and dissatisfied students' positive and negative eWOM influences the higher education institution's brand perception. The study reveals that dissatisfied students demonstrate social creativity. Despite their dissatisfaction, they spread positive eWOM, which further increases their self-brand incongruity. Student (dis)satisfaction has a significant impact on the detrimental effect of students' negative eWOM on the educational institution's brand image. Students' (dis)satisfaction also moderates the influence of commitment on self-brand incongruity. It is imperative for educational administrators to foster a strong relationship between students and their institution, as high levels of commitment can mitigate the perceived incongruence of dissatisfied students and enhance the institution's image. The study's insights highlight the strategic value of managing eWOM for policymakers and administrators in higher education.</p>","PeriodicalId":51607,"journal":{"name":"HIGHER EDUCATION QUARTERLY","volume":"79 3","pages":""},"PeriodicalIF":2.8,"publicationDate":"2025-07-08","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1111/hequ.70045","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144574092","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Despite globally increasing numbers of university students participating in paid employment during their studies, there is limited evidence on whether working during the lecture period (i.e., term-time) is beneficial for graduate outcomes, especially from an intersectional perspective. Using Austrian national administrative data on all university graduates between 2009 and 2018 (N = 90,026), we examine how student employment is associated with graduate outcomes for university graduates taking intersectional effects of ‘first-generation status’ and ‘gender’ into account. Our results extend existing research by showing that First-Generation graduate men and women tend to benefit differently from engaging in term-time employment. This accentuates the need for further research in higher education studies investigating graduate outcomes by taking intersectionality into account. Based on the results of this study, we discuss implications for policy and practice of employability-related activities at higher education institutions.
{"title":"Does Combining Work and Study ‘Pay Off’? Investigating Intersectional Effects of Term-Time Employment, First-Generation Status and Gender on Graduate Outcomes","authors":"Franziska Lessky, David Binder","doi":"10.1111/hequ.70046","DOIUrl":"https://doi.org/10.1111/hequ.70046","url":null,"abstract":"<p>Despite globally increasing numbers of university students participating in paid employment during their studies, there is limited evidence on whether working during the lecture period (i.e., term-time) is beneficial for graduate outcomes, especially from an intersectional perspective. Using Austrian national administrative data on all university graduates between 2009 and 2018 (<i>N</i> = 90,026), we examine how student employment is associated with graduate outcomes for university graduates taking intersectional effects of ‘first-generation status’ and ‘gender’ into account. Our results extend existing research by showing that First-Generation graduate men and women tend to benefit differently from engaging in term-time employment. This accentuates the need for further research in higher education studies investigating graduate outcomes by taking intersectionality into account. Based on the results of this study, we discuss implications for policy and practice of employability-related activities at higher education institutions.</p>","PeriodicalId":51607,"journal":{"name":"HIGHER EDUCATION QUARTERLY","volume":"79 3","pages":""},"PeriodicalIF":2.8,"publicationDate":"2025-07-08","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1111/hequ.70046","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144574093","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Mfundo Mandla Masuku, Victor H. Mlambo, Nduduzo C. Ndebele
Public higher education institutions in developing countries have faced a steady increase in student enrolment, driven by historical factors such as the expansion of access to education following the end of apartheid in South Africa and other policies aimed at addressing socio-economic inequalities. This increase, however, has led to challenges in adequately meeting the growing demand for resources and services, often resulting in institutions operating at or beyond their ideal capacity. Coupled with a reduction in state funding, these conditions have uncertained the future of higher education financing. This study examines how university students in South Africa use the book allowance provided by the National Student Financial Aid Scheme (NSFAS). The study employed a survey strategy to collect data from 358 randomly selected university students using a structured questionnaire. The findings revealed that only 19.3% of students used their book allowance to purchase academic textbooks. The study highlighted that external financial pressures, such as family obligations and living expenses, led to the diversion of funds away from textbooks. Additionally, many students opted to purchase information and communication technology (ICT) devices, reflecting a shift from traditional print media to digital learning materials. All demographic groups, including gender, age and academic faculty, observed this trend. However, the study found that students from lower socio-economic backgrounds were more likely to reallocate their allowances due to greater financial pressures. On the basis of these findings, the study recommends implementing more differentiated funding mechanisms that account for varying poverty levels among students, increasing support for affordable online academic resources, providing targeted financial literacy programmes and improving accountability in using financial aid.
{"title":"Utilisation of the National Student Financial Aid Scheme's Learning Material Allowance for Higher Education Students: A Perspective of a South African University","authors":"Mfundo Mandla Masuku, Victor H. Mlambo, Nduduzo C. Ndebele","doi":"10.1111/hequ.70042","DOIUrl":"https://doi.org/10.1111/hequ.70042","url":null,"abstract":"<p>Public higher education institutions in developing countries have faced a steady increase in student enrolment, driven by historical factors such as the expansion of access to education following the end of apartheid in South Africa and other policies aimed at addressing socio-economic inequalities. This increase, however, has led to challenges in adequately meeting the growing demand for resources and services, often resulting in institutions operating at or beyond their ideal capacity. Coupled with a reduction in state funding, these conditions have uncertained the future of higher education financing. This study examines how university students in South Africa use the book allowance provided by the National Student Financial Aid Scheme (NSFAS). The study employed a survey strategy to collect data from 358 randomly selected university students using a structured questionnaire. The findings revealed that only 19.3% of students used their book allowance to purchase academic textbooks. The study highlighted that external financial pressures, such as family obligations and living expenses, led to the diversion of funds away from textbooks. Additionally, many students opted to purchase information and communication technology (ICT) devices, reflecting a shift from traditional print media to digital learning materials. All demographic groups, including gender, age and academic faculty, observed this trend. However, the study found that students from lower socio-economic backgrounds were more likely to reallocate their allowances due to greater financial pressures. On the basis of these findings, the study recommends implementing more differentiated funding mechanisms that account for varying poverty levels among students, increasing support for affordable online academic resources, providing targeted financial literacy programmes and improving accountability in using financial aid.</p>","PeriodicalId":51607,"journal":{"name":"HIGHER EDUCATION QUARTERLY","volume":"79 3","pages":""},"PeriodicalIF":2.8,"publicationDate":"2025-07-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1111/hequ.70042","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144524992","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}