Pub Date : 2022-03-07DOI: 10.1080/19388160.2022.2049942
Jiayi Lin, Qingming Cui, Honggang Xu
ABSTRACT China has become the largest source market for international tourism, and food is essential for outbound travel. Only a few studies have focused on the food consumption of Chinese outbound tourists. Existing studies have sought to understand tourists’ food consumption based on the novelty–familiarity dual structure. This article adopts qualitative research methods to analyze the food consumption of Chinese outbound tourists in Spain. It finds that the food consumption of outbound tourists runs along a continuous spectrum from novelty to familiarity rather than a polarized choice, with the local food of tourist destinations and tourists’ home foods comprising the two ends of the spectrum. In the middle of the consumption spectrum are various foods that mix familiarity and novelty, such as fast food and overseas Chinese food. The Chinese outbound tourists chose foods according to their situated needs. The food consumption spectrum illustrates the in-betweenness and hybridity of tourists’ food consumption generated by globalization, enriching the findings on the dual structure of diet in existing studies. This study also provides suggestions for tourist destinations about tailoring food services for international tourists.
{"title":"Beyond Novelty–familiarity Dualism: The Food Consumption Spectrum of Chinese Outbound Tourists","authors":"Jiayi Lin, Qingming Cui, Honggang Xu","doi":"10.1080/19388160.2022.2049942","DOIUrl":"https://doi.org/10.1080/19388160.2022.2049942","url":null,"abstract":"ABSTRACT China has become the largest source market for international tourism, and food is essential for outbound travel. Only a few studies have focused on the food consumption of Chinese outbound tourists. Existing studies have sought to understand tourists’ food consumption based on the novelty–familiarity dual structure. This article adopts qualitative research methods to analyze the food consumption of Chinese outbound tourists in Spain. It finds that the food consumption of outbound tourists runs along a continuous spectrum from novelty to familiarity rather than a polarized choice, with the local food of tourist destinations and tourists’ home foods comprising the two ends of the spectrum. In the middle of the consumption spectrum are various foods that mix familiarity and novelty, such as fast food and overseas Chinese food. The Chinese outbound tourists chose foods according to their situated needs. The food consumption spectrum illustrates the in-betweenness and hybridity of tourists’ food consumption generated by globalization, enriching the findings on the dual structure of diet in existing studies. This study also provides suggestions for tourist destinations about tailoring food services for international tourists.","PeriodicalId":51764,"journal":{"name":"Journal of China Tourism Research","volume":"37 1","pages":"155 - 175"},"PeriodicalIF":1.9,"publicationDate":"2022-03-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"90555462","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2022-02-22DOI: 10.1080/19388160.2022.2036663
Wenbin Luo, Yulian Lu, D. Timothy, Xiaolin Zang
ABSTRACT Combining intangible cultural heritage (ICH) with tourism is one way of protecting living culture, and community residents have long been the most important stakeholders in these efforts. This paper explores the relationship between residents’ role in heritage conservation and heritage tourism and determines a means of protecting ICH by introducing a Theory of Planned Behavior (TPB) model and data from a survey and field interviews in Jiangyong, China. The results show that inhabitants’ behavioral attitudes, subjective norms and perceptual behavior control for conserving Nüshu (an ancient and unique women’s written language) have a significant impact on intentions to protect this ICH. The external pressure of subjective norms is more important than any other factor. The sustainable development of tourism and the protection of ICH are complementary, and community involvement is critical for sustaining ICH and developing heritage tourism. Finally, the study highlights several managerial implications.
{"title":"Tourism and conserving intangible cultural heritage: Residents’ perspectives on protecting the nüshu female script","authors":"Wenbin Luo, Yulian Lu, D. Timothy, Xiaolin Zang","doi":"10.1080/19388160.2022.2036663","DOIUrl":"https://doi.org/10.1080/19388160.2022.2036663","url":null,"abstract":"ABSTRACT Combining intangible cultural heritage (ICH) with tourism is one way of protecting living culture, and community residents have long been the most important stakeholders in these efforts. This paper explores the relationship between residents’ role in heritage conservation and heritage tourism and determines a means of protecting ICH by introducing a Theory of Planned Behavior (TPB) model and data from a survey and field interviews in Jiangyong, China. The results show that inhabitants’ behavioral attitudes, subjective norms and perceptual behavior control for conserving Nüshu (an ancient and unique women’s written language) have a significant impact on intentions to protect this ICH. The external pressure of subjective norms is more important than any other factor. The sustainable development of tourism and the protection of ICH are complementary, and community involvement is critical for sustaining ICH and developing heritage tourism. Finally, the study highlights several managerial implications.","PeriodicalId":51764,"journal":{"name":"Journal of China Tourism Research","volume":"26 1","pages":"1305 - 1329"},"PeriodicalIF":1.9,"publicationDate":"2022-02-22","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"78242219","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2022-02-17DOI: 10.1080/19388160.2022.2042449
Ming Liu, Fong Kit Sam, Jieqi Guan, Yui-yip Lau
ABSTRACT This paper is to investigate whether anti-money-laundering (AML) improvement in a gaming tourism destination is driven by the integration of new technologies, or by other factors such as financial inclusion and close coordination between companies and related government bodies. The quantitative method of ordinary least squares (OLS) multivariate regression is applied to determine the degree to which money-laundering activities in Macau reduced between 2007 and 2017. This study reveals a strong positive relationship between the number of suspicious transaction reports (STRs) and the amount of private-sector domestic credit as a percentage of GDP. The relationship between investment in IT as a percentage of GDP and the number of STRs is statistically insignificant, but there is a positive association with the number of STRs in the gaming tourism industry. Close coordination between industry players and various AML agencies has also had a positive impact on STR detection. Besides, this study will be of benefit to the gaming tourism destination, showing that casinos can cooperate openly with financial institutions and government bodies to fight money laundering, which will help to ensure that gaming tourism destination maintains a positive image sustainably.
{"title":"Implementing Anti-money-laundering Goals: New Technologies or Coordination between Related Agencies?","authors":"Ming Liu, Fong Kit Sam, Jieqi Guan, Yui-yip Lau","doi":"10.1080/19388160.2022.2042449","DOIUrl":"https://doi.org/10.1080/19388160.2022.2042449","url":null,"abstract":"ABSTRACT This paper is to investigate whether anti-money-laundering (AML) improvement in a gaming tourism destination is driven by the integration of new technologies, or by other factors such as financial inclusion and close coordination between companies and related government bodies. The quantitative method of ordinary least squares (OLS) multivariate regression is applied to determine the degree to which money-laundering activities in Macau reduced between 2007 and 2017. This study reveals a strong positive relationship between the number of suspicious transaction reports (STRs) and the amount of private-sector domestic credit as a percentage of GDP. The relationship between investment in IT as a percentage of GDP and the number of STRs is statistically insignificant, but there is a positive association with the number of STRs in the gaming tourism industry. Close coordination between industry players and various AML agencies has also had a positive impact on STR detection. Besides, this study will be of benefit to the gaming tourism destination, showing that casinos can cooperate openly with financial institutions and government bodies to fight money laundering, which will help to ensure that gaming tourism destination maintains a positive image sustainably.","PeriodicalId":51764,"journal":{"name":"Journal of China Tourism Research","volume":"52 1","pages":"1284 - 1304"},"PeriodicalIF":1.9,"publicationDate":"2022-02-17","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"85607027","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2022-02-13DOI: 10.1080/19388160.2022.2034698
K. Chau, Jingjing Zheng, Dandan Yang, Huawen Shen, Ting Liu
ABSTRACT Starting in late 2019, an unexpected crisis, the outbreak of COVID-19, began to affect China’s economy. Among the businesses most severely impacted have been those in the service and tourism industries. Some firms have been strongly affected due to industry’s characteristics, such as the mobility of tourists. In references to what has been accomplished in this battle, the term ‘China model’ has been used to describe the nation’s effectiveness in preventing industries from collapsing. In this paper, by illustrating the situation of the Chinese tourism industry, a predictive evaluation concerning the COVID-2019 outbreak’s impact on the entire tourism industry is expected to obtain. This investigation identifies three key factors affecting the success of the China model in tourism crisis management (CMTCM). Finally, the paper also constitutes an evaluation of the possibility of replicating the CMTCM in conclusions to provide a reference for future relevant studies.
{"title":"Contingency Approach for Tourism Industry:The application of China model in crisis management during the outbreak and pandemic of COVID-19","authors":"K. Chau, Jingjing Zheng, Dandan Yang, Huawen Shen, Ting Liu","doi":"10.1080/19388160.2022.2034698","DOIUrl":"https://doi.org/10.1080/19388160.2022.2034698","url":null,"abstract":"ABSTRACT Starting in late 2019, an unexpected crisis, the outbreak of COVID-19, began to affect China’s economy. Among the businesses most severely impacted have been those in the service and tourism industries. Some firms have been strongly affected due to industry’s characteristics, such as the mobility of tourists. In references to what has been accomplished in this battle, the term ‘China model’ has been used to describe the nation’s effectiveness in preventing industries from collapsing. In this paper, by illustrating the situation of the Chinese tourism industry, a predictive evaluation concerning the COVID-2019 outbreak’s impact on the entire tourism industry is expected to obtain. This investigation identifies three key factors affecting the success of the China model in tourism crisis management (CMTCM). Finally, the paper also constitutes an evaluation of the possibility of replicating the CMTCM in conclusions to provide a reference for future relevant studies.","PeriodicalId":51764,"journal":{"name":"Journal of China Tourism Research","volume":"123 1","pages":"133 - 154"},"PeriodicalIF":1.9,"publicationDate":"2022-02-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"88261358","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2022-01-20DOI: 10.1080/19388160.2021.2025184
Nelson K. F. Tsang, Mengdi Zhu, W. Au
ABSTRACT The purpose of this study was to gain insights into the relationship between cultural creative product attributes and customer satisfaction. Using online survey data from 263 cultural creative product buyers in The Palace Museum, this study clarified the role of five different cultural creative product attributes (i.e., utility, fashionability, creativity, originality, and culture) on customer satisfaction based on the Kano model. The results indicated that the role of five product attributes on customer satisfaction varied across product types. Suggestions and countermeasures for the design and development of cultural creative products are also provided.
{"title":"Investigating the Attributes of Cultural Creative Product Satisfaction - the Case of the Palace Museum","authors":"Nelson K. F. Tsang, Mengdi Zhu, W. Au","doi":"10.1080/19388160.2021.2025184","DOIUrl":"https://doi.org/10.1080/19388160.2021.2025184","url":null,"abstract":"ABSTRACT The purpose of this study was to gain insights into the relationship between cultural creative product attributes and customer satisfaction. Using online survey data from 263 cultural creative product buyers in The Palace Museum, this study clarified the role of five different cultural creative product attributes (i.e., utility, fashionability, creativity, originality, and culture) on customer satisfaction based on the Kano model. The results indicated that the role of five product attributes on customer satisfaction varied across product types. Suggestions and countermeasures for the design and development of cultural creative products are also provided.","PeriodicalId":51764,"journal":{"name":"Journal of China Tourism Research","volume":"33 1","pages":"1239 - 1258"},"PeriodicalIF":1.9,"publicationDate":"2022-01-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"84890203","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2022-01-13DOI: 10.1080/19388160.2022.2027834
Pimtong Tavitiyaman, Chui Ying Angel So, O. Chan, Chun Keung Chris Wong
ABSTRACT The unpredictable external environments, constraints of internal resources, and changes in the behaviors of hotel guests create a challenge for hoteliers to initiate the latest technology advancement. This study aims to explore how hotel executives consider external criteria and employ internal resources (e.g. employee engagement and organizational support) for technology adoption decision making and planning. This work further evaluates business outcomes after technology implementation. From the extension of task–technology fit theory, a qualitative research is conducted by interviewing 14 hotel executives about technology implementation in the front office and housekeeping departments. Results indicate the influences of cost reduction, cost effectiveness, competitors, customer feedback, management strategic planning, and latest industry trends on advanced technology initiatives. The outcomes of employee engagement vary according to age, education background, and self-learning attitude. Hotel support for trainings is necessary for employee productivity enhancement. Furthermore, technology adoption benefits the financial (e.g. cost reductions of labor and maintenance) and nonfinancial outcomes (e.g. customer satisfaction and employee satisfaction) of hotels. The theoretical development and managerial implications are further discussed.
{"title":"How Task Technology Fits with Employee Engagement, Organizational Support, and Business Outcomes: Hotel Executives’ Perspective","authors":"Pimtong Tavitiyaman, Chui Ying Angel So, O. Chan, Chun Keung Chris Wong","doi":"10.1080/19388160.2022.2027834","DOIUrl":"https://doi.org/10.1080/19388160.2022.2027834","url":null,"abstract":"ABSTRACT The unpredictable external environments, constraints of internal resources, and changes in the behaviors of hotel guests create a challenge for hoteliers to initiate the latest technology advancement. This study aims to explore how hotel executives consider external criteria and employ internal resources (e.g. employee engagement and organizational support) for technology adoption decision making and planning. This work further evaluates business outcomes after technology implementation. From the extension of task–technology fit theory, a qualitative research is conducted by interviewing 14 hotel executives about technology implementation in the front office and housekeeping departments. Results indicate the influences of cost reduction, cost effectiveness, competitors, customer feedback, management strategic planning, and latest industry trends on advanced technology initiatives. The outcomes of employee engagement vary according to age, education background, and self-learning attitude. Hotel support for trainings is necessary for employee productivity enhancement. Furthermore, technology adoption benefits the financial (e.g. cost reductions of labor and maintenance) and nonfinancial outcomes (e.g. customer satisfaction and employee satisfaction) of hotels. The theoretical development and managerial implications are further discussed.","PeriodicalId":51764,"journal":{"name":"Journal of China Tourism Research","volume":"12 1","pages":"1212 - 1238"},"PeriodicalIF":1.9,"publicationDate":"2022-01-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"87985037","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2022-01-06DOI: 10.1080/19388160.2021.2023062
F. Li, Ling Zhang
ABSTRACT This study explored the influence of COVID-19 on vocational hospitality and tourism students’ career choices. 31 interviewees were approached through purposive and snowball sampling. This study found that students’ attitudes toward working in the hospitality and tourism industry are changed by COVID-19 pandemic. Theoretically, this study developed a framework of the influence of COVID-19 on vocational hospitality and tourism students’ career choices at three stages, including before COVID-19, during COVID-19 outbreak, and after COVID-19 outbreak. Practically, this study provided useful suggestions for government and employers to attract students to work in the hospitality and tourism industry after COVID-19 outbreak.
{"title":"The Influence of COVID-19 on Vocational Hospitality and Tourism Students’ Career Choices","authors":"F. Li, Ling Zhang","doi":"10.1080/19388160.2021.2023062","DOIUrl":"https://doi.org/10.1080/19388160.2021.2023062","url":null,"abstract":"ABSTRACT This study explored the influence of COVID-19 on vocational hospitality and tourism students’ career choices. 31 interviewees were approached through purposive and snowball sampling. This study found that students’ attitudes toward working in the hospitality and tourism industry are changed by COVID-19 pandemic. Theoretically, this study developed a framework of the influence of COVID-19 on vocational hospitality and tourism students’ career choices at three stages, including before COVID-19, during COVID-19 outbreak, and after COVID-19 outbreak. Practically, this study provided useful suggestions for government and employers to attract students to work in the hospitality and tourism industry after COVID-19 outbreak.","PeriodicalId":51764,"journal":{"name":"Journal of China Tourism Research","volume":"39 1","pages":"74 - 91"},"PeriodicalIF":1.9,"publicationDate":"2022-01-06","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"73966886","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2022-01-06DOI: 10.1080/19388160.2021.2023061
Zhongjuan Ji, Honggang Xu, Qingming Cui, Peng Yang
ABSTRACT Tourism standards are critical to standardizing the development of the tourism industry. Tourist attractions, being the core of tourism products, have a variety of characteristics and individualities. It is however, difficult to standardize different types of tourist attractions according to the same tourism standards. Such standardization is also incompatible with tourist attractions’ construction according to the national tourism standards from the local perspective. Therefore, it is necessary to identify the universality and particularity of tourism products and their influence on establishing tourism standards. From the perspective of placeness, it is essential to explore how to improve the fairness and universality of national tourism standards. This study takes the Tibet Autonomous Region as a case to reveal the theoretical basis of tourism standards by considering regional development imbalances and diversity of tourism products. The research shows that the core framework and principles should be unified when National Tourism Standards are applied to local practice but attach importance to the weightage of the software facilities scoring and leave space for the finer details. So that tourism standards can be adapted to different regions to develop tourism with local characteristics. This study enriches the theoretical basis study of tourism standards.
{"title":"National tourism standards and local practices: Based on the experience of Tibet, China","authors":"Zhongjuan Ji, Honggang Xu, Qingming Cui, Peng Yang","doi":"10.1080/19388160.2021.2023061","DOIUrl":"https://doi.org/10.1080/19388160.2021.2023061","url":null,"abstract":"ABSTRACT Tourism standards are critical to standardizing the development of the tourism industry. Tourist attractions, being the core of tourism products, have a variety of characteristics and individualities. It is however, difficult to standardize different types of tourist attractions according to the same tourism standards. Such standardization is also incompatible with tourist attractions’ construction according to the national tourism standards from the local perspective. Therefore, it is necessary to identify the universality and particularity of tourism products and their influence on establishing tourism standards. From the perspective of placeness, it is essential to explore how to improve the fairness and universality of national tourism standards. This study takes the Tibet Autonomous Region as a case to reveal the theoretical basis of tourism standards by considering regional development imbalances and diversity of tourism products. The research shows that the core framework and principles should be unified when National Tourism Standards are applied to local practice but attach importance to the weightage of the software facilities scoring and leave space for the finer details. So that tourism standards can be adapted to different regions to develop tourism with local characteristics. This study enriches the theoretical basis study of tourism standards.","PeriodicalId":51764,"journal":{"name":"Journal of China Tourism Research","volume":"11 1","pages":"1191 - 1211"},"PeriodicalIF":1.9,"publicationDate":"2022-01-06","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"78946989","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2021-11-29DOI: 10.1080/19388160.2021.1986446
Miguel Orden-Mejía, Rafael Arce-Bastidas, Estefanía Quezada-Tobar, Mauricio Carvache-Franco, Jessenia Moreno-Manzo
ABSTRACT The present study tries to understand tourist satisfaction by conducting an empirical study in the province of Santa Elena, located on the central coast of Ecuador. The study sets the following objectives in coastal and marine tourism related to the demand of Chinese tourists: (i) Identify the factors related to the satisfaction of the Chinese tourist demand; (ii) Establish the chinese tourist segments based on the satisfaction and sociodemographic characteristics of the demand; and (iii) Identify the relationship between segments of Chinese tourist demand and return visit intentions, recommendation, and speaking positive things about the destination. The study was carried out on Chinese tourists who had visited the central coast of Ecuador. It was conducted on a sample of 377 individuals. For data analysis, exploratory factor analysis and a cluster analysis were performed. This work identified three underlying dimensions that interpret the satisfaction of the Chinese tourist in marine and coastal environments: General attributes satisfaction, Nature Environmental satisfaction and Service satisfaction. A segmentation procedure based on destination dimensions produced three clusters: ´Higher-satisfied´, ´Low-satisfied´ and ´Satisfied´. The conclusions and implications of the study suggest improvements in terms of promotion and commercialization of the different attributes of the tourist destination.
{"title":"Segmenting the Chinese Tourist in Long-Haul Travel toward Coastal and Marine Destinations: A Case of Ecuador","authors":"Miguel Orden-Mejía, Rafael Arce-Bastidas, Estefanía Quezada-Tobar, Mauricio Carvache-Franco, Jessenia Moreno-Manzo","doi":"10.1080/19388160.2021.1986446","DOIUrl":"https://doi.org/10.1080/19388160.2021.1986446","url":null,"abstract":"ABSTRACT The present study tries to understand tourist satisfaction by conducting an empirical study in the province of Santa Elena, located on the central coast of Ecuador. The study sets the following objectives in coastal and marine tourism related to the demand of Chinese tourists: (i) Identify the factors related to the satisfaction of the Chinese tourist demand; (ii) Establish the chinese tourist segments based on the satisfaction and sociodemographic characteristics of the demand; and (iii) Identify the relationship between segments of Chinese tourist demand and return visit intentions, recommendation, and speaking positive things about the destination. The study was carried out on Chinese tourists who had visited the central coast of Ecuador. It was conducted on a sample of 377 individuals. For data analysis, exploratory factor analysis and a cluster analysis were performed. This work identified three underlying dimensions that interpret the satisfaction of the Chinese tourist in marine and coastal environments: General attributes satisfaction, Nature Environmental satisfaction and Service satisfaction. A segmentation procedure based on destination dimensions produced three clusters: ´Higher-satisfied´, ´Low-satisfied´ and ´Satisfied´. The conclusions and implications of the study suggest improvements in terms of promotion and commercialization of the different attributes of the tourist destination.","PeriodicalId":51764,"journal":{"name":"Journal of China Tourism Research","volume":"7 1","pages":"1099 - 1119"},"PeriodicalIF":1.9,"publicationDate":"2021-11-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"82508693","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2021-11-29DOI: 10.1080/19388160.2021.1997853
Xiang Wei, E. Ma, Yu Pan
ABSTRACT Traditional theories of consumer economy suggest that outbound tourism expenditure may inhibit domestic tourism expenditure. However, little is known about whether the effect really exists. This study applied Thaler’s Mental Accounting Theory and the Family Utility Function Model to test the relationship between domestic and outbound tourism expenditure using a sample of 1,147 Chinese travelers. The study suggests that outbound tourism expenditure has a promotional effect on domestic tourism expenditure, because: 1) the majority of Chinese travelers’ outbound tourism is still characterized by sightseeing tours with shallow experiences, and 2) unsatisfied needs and expenditures in outbound travel can promote expenditures in domestic tourism. The study makes two important theoretical contributions. First, findings of the study helped to solve the disagreement on the relationships between domestic and outbound expenditures by applying the Mental Accounting Theory. Second, it considered characteristics of both tourism products and tourists’ experiences’ influence on the allocation of travel expenditures. Given the influence of the pandemic which prohibited outbound travel, such a study is timely and has meaningful empirical implications.
{"title":"Outbound vs. domestic travel expenditure: the lens of thaler’s mental account and family utility function","authors":"Xiang Wei, E. Ma, Yu Pan","doi":"10.1080/19388160.2021.1997853","DOIUrl":"https://doi.org/10.1080/19388160.2021.1997853","url":null,"abstract":"ABSTRACT Traditional theories of consumer economy suggest that outbound tourism expenditure may inhibit domestic tourism expenditure. However, little is known about whether the effect really exists. This study applied Thaler’s Mental Accounting Theory and the Family Utility Function Model to test the relationship between domestic and outbound tourism expenditure using a sample of 1,147 Chinese travelers. The study suggests that outbound tourism expenditure has a promotional effect on domestic tourism expenditure, because: 1) the majority of Chinese travelers’ outbound tourism is still characterized by sightseeing tours with shallow experiences, and 2) unsatisfied needs and expenditures in outbound travel can promote expenditures in domestic tourism. The study makes two important theoretical contributions. First, findings of the study helped to solve the disagreement on the relationships between domestic and outbound expenditures by applying the Mental Accounting Theory. Second, it considered characteristics of both tourism products and tourists’ experiences’ influence on the allocation of travel expenditures. Given the influence of the pandemic which prohibited outbound travel, such a study is timely and has meaningful empirical implications.","PeriodicalId":51764,"journal":{"name":"Journal of China Tourism Research","volume":"333 1","pages":"1120 - 1141"},"PeriodicalIF":1.9,"publicationDate":"2021-11-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"76596428","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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