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Is role clarity and workplace autonomy the key dilemma for multinational telecommunication organizations in developing countries? 对于发展中国家的跨国电信组织来说,角色清晰和工作场所自主是否是关键的两难问题?
Pub Date : 2024-05-07 DOI: 10.29141/2218-5003-2024-15-2-4
M.A. Zaheer, M.A. Raza, M. Manzoor, U.A. Raja
Role clarity and workplace autonomy are always considered a dilemma for employees to perform better to achieve their desired targets, which can affect organizational performance. The purpose of this research is to investigate the effect of role clarity and work autonomy on the performance of employees with the mediating influence of organizational commitment. Classical organization theory and role theory constitute the methodological framework of the study. Structural equation modelling and confirmatory factor analysis were used as research methods. Data is gathered from 311 employees of five different multinational telecommunication organizations operating in the Federal Capital Territory (FCT) Islamabad and Rawalpindi City, Punjab, Pakistan through a convenience sampling. We used AMOS for data analysis. The research results revealed that role clarity and work autonomy have a significant positive effect on the work performance of individuals. Similarly, organizational commitment demonstrated the partial mediation between the association of role clarity and work autonomy with work performance among employees of multinational telecommunication organizations. Employees who are uncertain about their job responsibilities are unable to be engaged and motivated at work. Organizations, therefore, should eradicate role ambiguities and conflicts to boost staff commitment by propping a clear role for the enhancement of work performance. This research extends the role theory, and our findings can give companies insights into how to customize autonomy levels for maximum productivity.
角色清晰度和工作场所自主性一直被认为是员工更好地完成工作以实现预期目标的两难选择,会影响组织绩效。本研究的目的是在组织承诺的中介影响下,探讨角色清晰度和工作自主性对员工绩效的影响。经典组织理论和角色理论构成了本研究的方法框架。研究方法采用了结构方程模型和确认性因素分析。通过便利抽样,我们从巴基斯坦旁遮普省伊斯兰堡联邦首都区(FCT)和拉瓦尔品第市的五家不同跨国电信组织的 311 名员工中收集了数据。我们使用 AMOS 进行了数据分析。研究结果显示,角色清晰度和工作自主性对个人的工作绩效有显著的积极影响。同样,在跨国电信组织的员工中,组织承诺在角色清晰度和工作自主性与工作绩效之间起到了部分中介作用。对自己的工作职责不确定的员工无法投入工作,也无法激发工作积极性。因此,组织应消除角色模糊和冲突,通过支持明确的角色来提高员工的承诺,从而提高工作绩效。这项研究是对角色理论的延伸,我们的研究结果可以帮助企业深入了解如何定制自主水平,以实现最高生产率。
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引用次数: 0
University absorptive capacity: Normative and perceived assessments 大学的吸收能力:规范评估和感知评估
Pub Date : 2024-05-07 DOI: 10.29141/2218-5003-2024-15-2-3
Svetlana Orekhova, O. Nikitina, Natalya Yaroshevich
Knowledge management in universities is a dual process combining continuous learning and development of academic staff with the simultaneous transfer of knowledge to students. Collective capabilities and motivation of university employees to absorb and effectively apply knowledge underlie the so-called university absorptive capacity. However, characteristics perceived by workers and the level of absorptive capacity may contrast with the assessments based on university performance standards. The paper proposes and tests a dual method for judging on university absorptive capacity based on normative and perceived assessments. Methodologically, the study rests on knowledge management, the fundamental theoretical framework that covers the concept of absorptive capacity of an organization. Among the research methods are comparative analysis of university performance indicators and economic statistics. Empirical evidence includes data from the survey of 187 academic staff members of Ural Federal University (Ekaterinburg, Russia) and the Monitoring of Efficiency of Higher Educational Institutions in the RF in 2022–2023. Having performed content analysis, we identified the following evaluation parameters: the current level of employees’ knowledge and the potential for knowledge absorption in the organization. The first part of the methodology presents an algorithm for comparing the growth rates of normative performance indicators of the university in question with those of analogous universities. The second part deals with assessing absorptive capacity based on academic staff’s perceptions. The testing results indicate that there is a discrepancy between the normative and perceived assessments, which allowed us to propose a set of measures for adjusting the HR management model in a university.
大学的知识管理是一个双重过程,既包括教职员工的不断学习和发展,也包括同时向学生传授知识。大学员工吸收和有效应用知识的集体能力和动机是所谓大学吸收能力的基础。然而,员工感知到的特征和吸收能力水平可能会与基于大学绩效标准的评估形成反差。本文提出并检验了一种基于规范评估和感知评估的双重方法来判断大学吸收能力。在研究方法上,本研究以知识管理为基础,知识管理是涵盖组织吸收能力概念的基本理论框架。研究方法包括对大学绩效指标和经济统计数据进行比较分析。经验证据包括对乌拉尔联邦大学(俄罗斯叶卡捷琳堡)187 名教职员工的调查数据和 2022-2023 年俄罗斯联邦高等教育机构效率监测数据。通过内容分析,我们确定了以下评估参数:员工当前的知识水平和组织吸收知识的潜力。方法论的第一部分提出了一种算法,用于比较有关大学与类似大学的标准绩效指标增长率。第二部分是根据学术人员的看法评估吸收能力。测试结果表明,标准评估与感知评估之间存在差异,这使我们能够提出一套调整大学人力资源管理模式的措施。
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引用次数: 0
Gender impact on consumer perception of packaging colour based on neuromarketing algorithms 基于神经营销算法的性别对消费者包装颜色感知的影响
Pub Date : 2024-05-07 DOI: 10.29141/2218-5003-2024-15-2-8
Natalia Kalkova
The introduction of neuromarketing tools has created additional opportunities for deciphering consumer behaviour through studying neurophysiological responses to marketing incentives. The article aims to examine the effect of packaging colour on consumer behaviour when choosing cheese products. The principles of sensory marketing constitute the methodological framework of the study. It applies neurophysiological methods to investigate consumer reactions during visual examination of the packaging colour. Electroencephalogram (EEG) recordings and emotional responses identified by the Facial Action Coding System are used as empirical evidence. Vectors of emotional response were assessed using EmoDetect software. The research results show that the cheese packaging colour affects consumer choice, and its perception varies by gender and product group. According to EEG data analysis, the most intense emotional response in women was triggered by red cheese packaging, while blue packaging produced the least intense reaction. In men, it was black and white colours of boxes that induced the strongest and the weakest reaction, respectively. In women, a positive emotional response was recorded during visual examination of white and red cheese packaging, in men – of black ones. The most intense negative reactions were associated with blue and white packaging in women and men, respectively. Our study confirms that there are differences in emotional perception of the packaging colour between women and men, which should be considered by manufacturers to capture and keep consumer attention when marketing their products.
神经营销工具的引入为通过研究神经生理对营销激励措施的反应来解读消费者行为创造了更多机会。本文旨在研究包装颜色对消费者选择奶酪产品行为的影响。感官营销原则构成了研究的方法框架。文章采用神经生理学方法来研究消费者在目测包装颜色时的反应。脑电图(EEG)记录和面部动作编码系统识别的情绪反应被用作实证。使用 EmoDetect 软件对情绪反应向量进行了评估。研究结果表明,奶酪包装的颜色会影响消费者的选择,不同性别和产品类别对颜色的感知也不同。根据脑电图数据分析,红色奶酪包装引发的女性情绪反应最强烈,而蓝色包装产生的反应最不强烈。在男性中,黑色和白色包装盒分别引起最强烈和最微弱的反应。女性在目测白色和红色奶酪包装时会产生积极的情绪反应,而男性则会对黑色包装产生积极的情绪反应。女性和男性最强烈的负面反应分别与蓝色和白色包装有关。我们的研究证实,女性和男性对包装颜色的情感认知存在差异,制造商在营销产品时应考虑到这一点,以吸引和保持消费者的注意力。
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引用次数: 0
An empirical assessment of the impact of network effects on competitive processes in the operating systems market 网络效应对操作系统市场竞争过程影响的实证评估
Pub Date : 2024-05-07 DOI: 10.29141/2218-5003-2024-15-2-6
Viktoria S. Bogolyubova
Modern technology markets are characterized by the presence of a network effect, a phenomenon that significantly affects network adoption. While providing the advantage of belonging to a network, network effects can curb the diffusion of alternative technological products, which can negatively influence public welfare. The purpose of this article is to work out a method of a compound impact analysis of direct network effect, critical mass and standardization when assessing changes in the competitive environment on a two-sided software market using the case of operating systems (OS). The theory of network effects constitutes the methodological framework of the study. The research method is an econometric analysis of the impact of the installed base of users, switch of standards and gain of a critical mass of users by applying a basic within model and a difference GMM model. The database consists of monthly country data on website visitors’ activity from the StatCounter web analytics service by desktop, mobile, and tablet devices for the period from 2009 to 2019. The study shows that, due to the saturation effect, markets experience a slowdown in the influence of network effects. The desktop OS market is characterized by the presence of a de facto standard, that is Windows OS, which indicates the monopolization of this segment. OSX, Android, and iOS are industrywide standards. The proposed approach allows analyzing a direct network effect jointly with gain of a critical mass of users and switch of standards.
现代技术市场的特点是存在网络效应,这种现象会严重影响网络的采用。网络效应在提供网络优势的同时,也会抑制替代技术产品的传播,从而对公共福利产生负面影响。本文旨在以操作系统(OS)为例,探讨在评估双面软件市场竞争环境变化时,如何对直接网络效应、临界质量和标准化进行复合影响分析的方法。网络效应理论构成了本研究的方法框架。研究方法是采用基本内模型和差分 GMM 模型,对用户安装基数、标准转换和临界用户数量的影响进行计量经济学分析。数据库由 StatCounter 网站分析服务提供的 2009 年至 2019 年期间按台式机、手机和平板设备分列的网站访问者活动月度国家数据组成。研究结果表明,由于饱和效应,市场的网络效应影响减缓。桌面操作系统市场的特点是存在一个事实上的标准,即 Windows 操作系统,这表明该细分市场处于垄断地位。OSX、Android 和 iOS 是全行业标准。所提出的方法可以将直接网络效应与临界用户数量的增加和标准的转换结合起来进行分析。
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引用次数: 0
Awarding academic titles as a public service: Optimization of administrative procedures and transition to a digital model 将授予学术职称作为一项公共服务:优化行政程序并向数字化模式过渡
Pub Date : 2024-05-07 DOI: 10.29141/2218-5003-2024-15-2-1
Sergey Pakhomov, Mikhail Petrov, Darya Velichko
The transition to a digital model of providing the public service of conferring academic titles implies fundamental changes in this public institution, which are associated with both the need to make a technological map for digitizing the service and optimization of the very procedure for awarding academic titles. The paper discusses technological and institutional aspects of providing the public service of conferring academic titles in a digital form. The theories of public administration and public services, digitalization, jurisprudence and project management constitute the methodological framework of the article. The classical research methods, such as analysis and synthesis, are used. The empirical data are obtained through integration of the legal acts regulating the principles and mechanisms for rendering public services and conferring academic titles with the project documents of the Department of Scientific and Scientific-Pedagogical Workers Certification of the Ministry of Science and Higher Education of the Russian Federation. We indicate the need to legalize the procedures for initiating the nomination of an applicant for academic titles and justify the attribution of academic titles to the academic rights of scientific and scientific-pedagogical workers. Special focus of the study is on the reorganization of the academic titles institution and its role in assessing scientific qualifications and developing academic career. We address the controversial issue of granting the leading universities the right to independently confer academic titles (transition to a hybrid format) and emphasize the importance of balance between local and centralized regulation. In prospect the initiative to update the quantitative requirements and criteria for applicants for academic titles should be a key tool in revising the content of academic titles.
向提供学术职称授予公共服务的数字化模式过渡,意味着这一公共机构要发生根本性的变化,既需要绘制数字化服务的技术地图,又需要优化学术职称授予的程序。本文讨论了以数字化形式提供学术职称授予公共服务的技术和体制问题。公共管理和公共服务、数字化、法学和项目管理理论构成了本文的方法论框架。文章采用了分析和综合等经典研究方法。实证数据是通过将规范提供公共服务和授予学术职称的原则和机制的法律法规与俄罗斯联邦科学和高等教育部科学和科学教育工作者认证司的项目文件相结合而获得的。我们指出,有必要使学术职称申请人的提名程序合法化,并证明学术职称赋予科学和科学教育工作者学术权利的合理性。研究的特别重点是学术职称机构的重组及其在评估科学资格和发展学术事业方面的作用。我们探讨了赋予重点大学独立授予学术职称的权利(向混合形式过渡)这一有争议的问题,并强调了在地方和中央监管之间保持平衡的重要性。展望未来,更新对学术职称申请者的量化要求和标准的举措应成为修订学术职称内 容的重要工具。
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引用次数: 0
Motor fuel retail prices regulation: The influence of the social order characteristics 汽车燃料零售价格监管:社会秩序特征的影响
Pub Date : 2024-03-06 DOI: 10.29141/2218-5003-2024-15-1-6
Sergey Fedorov
Regulating retail fuel prices, which are getting particularly volatile, is an urgent issue amid the shock period that the global energy industry is facing today. Price volatility, however, is a factor in coordinating consumers’ and fuel producers’ plans. Economic theory fails to explain why in some countries, during a shock period, governments tend to regulate retail prices, while in others they develop market pricing mechanisms in the fuel market. The article reveals the influence of Douglass North’s social orders on the tendency of governments to establish a price regulation mechanism in the retail fuel market. New institutional economics constitutes the theoretical framework of the study. Among the research methods are case analysis, comparative crosscountry analysis, and statistical analysis. The empirical evidence comes from regulatory legal acts, US and Russian state statistics on fuel prices for 2019–2023, and materials from the GlobalPetrolPrices project. The research results revealed differences in uncertainty assessments by the governments of countries with different social orders: for regulators in open access social orders, industry shock is the reason of finding a new way to adapt to market conditions; for regulators in limited access social orders, it is the risk of destabilization of the social order. Our findings help to outline the institutional rationale behind the implementation of industry-specific policies.
在当今全球能源行业面临的震荡期,对日益剧烈波动的零售燃料价格进行监管是一个紧迫的问题。然而,价格波动是协调消费者和燃料生产商计划的一个因素。经济学理论无法解释为什么在冲击期,一些国家的政府倾向于管制零售价格,而另一些国家的政府则在燃料市场建立市场定价机制。文章揭示了道格拉斯-诺斯(Douglass North)的社会秩序对政府在燃料零售市场建立价格监管机制的倾向的影响。新制度经济学构成了本研究的理论框架。研究方法包括案例分析、跨国比较分析和统计分析。经验证据来自监管法律法案、美国和俄罗斯国家 2019-2023 年燃油价格统计数据以及 GlobalPetrolPrices 项目的材料。研究结果表明,不同社会秩序国家的政府对不确定性的评估存在差异:对于开放社会秩序中的监管者来说,行业冲击是找到适应市场条件的新方法的原因;而对于有限社会秩序中的监管者来说,则是社会秩序不稳定的风险。我们的研究结果有助于勾勒出实施特定行业政策背后的制度原理。
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引用次数: 0
Analysing the competitiveness of industries using the Analytical Hierarchy Process and Porter’s model: A case of Durgapur city 利用层次分析法和波特模型分析产业竞争力:杜尔加布尔市案例
Pub Date : 2024-03-06 DOI: 10.29141/2218-5003-2024-15-1-4
Parikhit Biswas, J. G. Niyogi
Declining contribution to employment of the steel industry, which used to be the number-one sector in the city of Durgapur (India), leads to a search for alternative employment sources. The article aims to identify the criteria and sub-criteria to reveal the business competence through Porter’s model and ranking of business competence of each industry through the analytical hierarchy process (AHP) for Durgapur. Porter’s Five Forces Framework is used as the methodological basis to find the best alternate industry option based on their competitive position and provides the framework and subsequent criteria to analyse competitiveness. The key research method is the analytical hierarchy process that helps to measure the criteria qualitatively. The empirical evidence comes from the survey of 126 respondents: 36 experts who are well-versed in the industrial development of the city and fixed the weightage of the criteria through the AHP, and 90 industry-specific experts provide the range value for each criterion for each industry, which is used to generate the final value. The paper demonstrates the quantitative framework to establish the competition level of major industries in Durgapur, the strategic framework to support the industrial transition, and a brief about their dual nature of competition. We have figured out nine employment-generating industrial sectors within the city of Durgapur, among which are steel production, information technology (IT), education, healthcare, etc. The IT industry was found to be the most competitive sector that provided additional employment opportunities; it was followed by non-metal production, healthcare, and education.
钢铁行业曾是杜尔加布尔市(印度)的第一大行业,但该行业对就业的贡献率不断下降,因此需要寻找其他就业来源。本文旨在通过波特模型确定揭示商业能力的标准和次级标准,并通过分析层次过程(AHP)对杜尔加布尔各行业的商业能力进行排序。波特的 "五力框架 "被用作方法论基础,以根据其竞争地位找到最佳的替代产业选择,并提供了分析竞争力的框架和后续标准。关键的研究方法是层次分析法,它有助于定性地衡量标准。经验证据来自对 126 名受访者的调查:其中 36 位专家熟知城市的产业发展情况,他们通过分析层次法确定了各项标准的权重,90 位具体行业的专家提供了各行业每项标准的范围值,并以此得出最终值。本文展示了确定杜尔加布尔市主要产业竞争水平的定量框架、支持产业转型的战略框架,并简要介绍了这些产业的双重竞争性质。我们总结了杜尔加布尔市内九个创造就业的产业部门,其中包括钢铁生产、信息技术(IT)、教育、医疗保健等。我们发现,信息技术行业是最具竞争力的行业,它提供了更多的就业机会;其次是非金属生产、医疗保健和教育。
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引用次数: 0
The effects of personal-organizational fit on employee’s positive work attitudes: An entrepreneurial orientation perspective 个人-组织契合度对员工积极工作态度的影响:创业导向视角
Pub Date : 2024-03-06 DOI: 10.29141/2218-5003-2024-15-1-2
Wenjun Zuo, Svetlana Panikarova, Zhiyuan Li
Entrepreneurial orientation (EO) has become a critical characteristic for individual career advancement and the development of corporate entrepreneurship. Nevertheless, the connection between personal-organizational fit regarding EO and the working attitudes of employees remains underexplored in the existing literature. This paper explores the impact of alignment between organizational entrepreneurial orientation (OEO) and individual entrepreneurial orientation (IEO) on employee’s positive work attitudes, focusing on affective commitment (AC) and organizational identity (OI). The foundation of research resides in the personal-organization fit theory, as well as social information processing theory. To rigorously evaluate our proposed hypotheses, we implemented a research design that incorporates polynomial regression with surface response analysis, sourcing our data from 292 valid survey replies gathered from personnel employed by private sector organizations in China. Results reveal a positive correlation between entrepreneurial orientation and positive work attitudes, but also a “too-much-of-a-good-thing” effect, where excessive alignment between IEO and OEO can lead to diminished positive work attitudes. These findings highlight the need for a balanced approach to aligning entrepreneurial values during recruitment and underscore the importance of supporting entrepreneurial employees in highly entrepreneurial organizations.
创业导向(EO)已成为个人职业发展和企业创业发展的一个重要特征。然而,在现有文献中,关于 EO 的个人-组织契合度与员工工作态度之间的联系仍未得到充分探讨。本文以情感承诺(AC)和组织认同(OI)为重点,探讨组织创业导向(OEO)和个人创业导向(IEO)的一致性对员工积极工作态度的影响。研究的基础是个人-组织契合理论以及社会信息处理理论。为了严格评估我们提出的假设,我们采用了多项式回归与表面反应分析相结合的研究设计,数据来源于从中国私营企业员工中收集的 292 份有效调查问卷。研究结果表明,创业导向与积极的工作态度之间存在正相关,但同时也存在 "好东西太多 "的效应,即 IEO 与 OEO 之间的过度一致会导致积极工作态度的减弱。这些研究结果突出表明,在招聘过程中需要采取一种平衡的方法来调整创业价值观,并强调了在高度创业型组织中支持创业型员工的重要性。
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引用次数: 0
Managing digital transport infrastructure of a region 管理地区数字交通基础设施
Pub Date : 2024-03-06 DOI: 10.29141/2218-5003-2024-15-1-5
Svetlana Pyankova, Ekaterina S. Zakolyukina
The socio-economic situation in the world and the Russian Federation in particular is characterized by increasing mobility in all spheres of public life and the expansion of economic ties. To maintain its competitive advantages, a territory should ensure effective communication lines and a highly developed transport system. The paper investigates the issues of transport infrastructure management in Russia at regional level. The theoretical framework includes the concepts of public management and digital transformation, as well as spatial development theory. The methods of synthesis, expert assessment, and min-max normalization were used. Statistical data were retrieved from the Russian Federal State Statistics Service (Rosstat) for 2016–2021. It was found that the current methodologies for assessing transport infrastructure are not in line with the global trends in the social development, including digital transformation. In the paper, we come up with a new methodology for assessing digital transport infrastructure (DTI) which suggests calculating a composite index of the region’s DTI based on four subindices: transport, education, information and communication, and innovation. The study provides composite indices for Russia’s all federal districts for the period from 2016 to 2021 indicating that the regions are seriously lagging behind the center, and the development level of innovation, ICT and education is insufficient.
世界社会经济形势,尤其是俄罗斯联邦的社会经济形势的特点是,社会生活各个领域的流动性不断增强,经济联系不断扩大。为保持竞争优势,一个地区应确保有效的通信线路和高度发达的交通系统。本文研究了俄罗斯地区层面的交通基础设施管理问题。理论框架包括公共管理和数字化转型概念以及空间发展理论。本文采用了综合法、专家评估法和最小-最大标准化法。从俄罗斯联邦国家统计局(Rosstat)获取了 2016-2021 年的统计数据。研究发现,目前评估交通基础设施的方法不符合包括数字化转型在内的全球社会发展潮流。在本文中,我们提出了评估数字交通基础设施(DTI)的新方法,建议根据交通、教育、信息和通信以及创新四个子指数计算地区 DTI 的综合指数。该研究提供了 2016 至 2021 年期间俄罗斯所有联邦地区的综合指数,表明各地区严重落后于中心地区,创新、信息与通信技术和教育的发展水平不足。
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引用次数: 0
Telework as a dynamic capability of firms: A qualitative research and narratives 远程办公是企业的一种动态能力:定性研究与叙述
Pub Date : 2024-03-06 DOI: 10.29141/2218-5003-2024-15-1-1
Halil Yorulmaz, Elif Baykal
Unexpected and negative factors such as pandemics, crises, etc. have a profound effect on business environment and entail a paradigm shift in the classical concept of work schedule. The paper aims to explore the phenomenon of telework as a dynamic capability of firms to ensure business continuity in the face of all kinds of unpredictable events and delves into the factors behind telework applications that contribute to increasing the resilience of SMEs to chaotic business shifts. Dynamic capabilities theory constitutes the methodological basis of the study. For the purpose of the research, the qualitative method was used, which has a detailed and exploratory approach with inductive questions and enables a holistic picture of the phenomenon under investigation to be revealed. The multi-site case study design was preferred, and the data collected were analysed using content analysis. In July–August 2022, 13 semi-structured interviews were conducted with the owners, top and mid-level managers of SMEs operating in the service sector in Turkey. MAXQDA 2020 programme was used to analyse the data obtained. As a result of the research, the structure of the telework theme consisting of three dimensions (technological infrastructure, culture, and work attributes) and ten sub-dimensions (working order, trust, implementation history, business strategy, etc.) was discovered. For telework to be carried out healthily, firms should establish working order, work to be done, time spent by employees in front of the computer, etc., be more flexible and receptive to changes in work practices, create an appropriate culture and establish manager-employee trust.
大流行病、危机等意外和负面因素对商业环境产生了深远影响,需要转变传统的工作时间安排概念。本文旨在探讨远程工作作为企业在面对各种不可预测事件时确保业务连续性的一种动态能力的现象,并深入研究远程工作应用背后有助于提高中小企业在混乱的业务转变中的应变能力的因素。动态能力理论是本研究的方法论基础。为了达到研究目的,本研究采用了定性研究法,这种方法具有详细的探索性,问题具有归纳性,能够揭示所调查现象的全貌。研究首选多地点案例研究设计,并使用内容分析法对收集到的数据进行分析。2022 年 7 月至 8 月,对土耳其服务业中小企业的所有者、高层和中层管理人员进行了 13 次半结构化访谈。使用 MAXQDA 2020 程序对所获得的数据进行了分析。研究结果发现,远程工作主题的结构包括三个维度(技术基础设施、文化和工作属性)和十个子维度(工作秩序、信任、实施历史、业务战略等)。要想健康地开展远程工作,企业应建立工作秩序、要完成的工作、员工在电脑前花费的时间等,更灵活地接受工作方式的改变,创造适当的文化,并建立管理者与员工之间的信任。
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