Pub Date : 2023-11-20DOI: 10.1080/15358593.2023.2262556
Justin Mahutga, Ryan S. Bisel, Da Bi
Ethical problems in organizations tend to be some of the most public and devastating for members, organizations, and society. Meanwhile, upward dissent is a key mechanism through which wrongdoing c...
{"title":"The Upward Ethical Dissent Scale: development and validation","authors":"Justin Mahutga, Ryan S. Bisel, Da Bi","doi":"10.1080/15358593.2023.2262556","DOIUrl":"https://doi.org/10.1080/15358593.2023.2262556","url":null,"abstract":"Ethical problems in organizations tend to be some of the most public and devastating for members, organizations, and society. Meanwhile, upward dissent is a key mechanism through which wrongdoing c...","PeriodicalId":53587,"journal":{"name":"Review of Communication","volume":"35 6","pages":""},"PeriodicalIF":0.0,"publicationDate":"2023-11-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"138536194","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-09-16DOI: 10.1080/15358593.2023.2248226
Meghan R. Cosgrove, Elizabeth A. Williams, Jennifer Linvill, Autumn Buzzetta, Emeline Ojeda-Hecht, Abby Konkel
ABSTRACTSince the onset of the global COVID-19 pandemic and the Great Resignation, the U.S. has seen nearly 100 million people leave their organizations.Footnote1 Such record-breaking transformations call for an investigation into how dissent shapes organizational life, particularly in times of complexity. In this essay, we argue dissent expression manifested through frustration and inconsistency illuminate opportunities for organizations to create healthier, happier, and more sustainable workplaces. Grounded by dissent and organizational retention and turnover literature, data for this research were collected through 25 semistructured qualitative interviews with employees who chose to stay with their organization through COVID-19 and analyzed using Tracy’s (2020) phronetic iterative approach. The findings of this study lead to two important theoretical contributions. First, the cyclical process of dissent offers unique opportunities for organizational members to exercise their voice and their organizations to provide community. Second, these findings call for the increased use of qualitative methodology in dissent scholarship, encouraging researchers to seek out “thick description” uniquely accessible through qualitative data immersion.Footnote2 Practical findings from these data present avenues for practitioners to facilitate dissent expression within organizations to encourage retention and promote organizational health.KEYWORDS: dissentorganizational retentionorganizational turnoverCOVID-19Great Resignation AcknowledgementsThe findings reported in the manuscript are original and have not been published previously. Authors have complied with American Psychological Association ethical standards in the treatment of our data.Disclosure statementNo potential conflict of interest was reported by the author(s).Notes1 Greg Iacurci, “2022 was the ‘Real Year of the Great Resignation,’ Says Economist,” CNBC, 2023, https://www.cnbc.com/2023/02/01/why-2022-was-the-real-year-of-the-great-resignation.html.2 Sarah J. Tracy, Qualitative Research Methods: Collecting Evidence, Crafting Analysis, Communicating Impact (Wiley-Blackwell, 2020), p. 3.3 Joseph Fuller and William Kerr, “The Great Resignation Didn’t Start with the Pandemic,” Harvard Business Review, 2022, https://hbr.org/2022/03/the-great-resignation-didnt-start-with-the-pandemic.4 G. Iacurci, “2022 was the ‘Real Year of the Great Resignation,’ Says Economist.”5 Theodore A. Avtgis et al., “The Influence of Employee Burnout Syndrome on the Expression of Organizational Dissent,” Communication Research Reports 58, no. 2 (2007): 97–102. https://doi.org/10.1080/08824090701304725; Stephen Michael Croucher, Cheng Zeng, and Jeffrey Kassing, “Learning to Contradict and Standing Up for the Company: An Exploration of the Relationship Between Organizational Dissent, Organizational Assimilation, and Organizational Reputation,” International Journal of Business Communication 56, no. 3 (2017): 349–367. https://doi.or
高员工流动率真的有害吗?基于公司记录的实证检验”,《管理学院学报》第47期。2(2004): 277-286。https://doi.org/10.2307/20159578.34 Glebbek and Bax,“高员工流动率真的有害吗?”使用公司记录的实证检验。[35]刘志强,“组织公民行为、员工满意度对组织效率的影响:一项单位层面的纵向研究”,《人才管理》(2001):101-114。https://doi.org/10.1111/j.1744-6570.2001.tb00087.37 Justine Mutanga et al.,“探索人才发展和保留的推拉因素:对实践的启示”,《组织中的发展与学习:国际期刊》第35期。6(2021): 1-3。https://doi.org/10.1108/DLO-12-2020-0246.38 Rachaniphorn Ngotngamwong,“千禧一代为什么离开?”人类行为,发展与社会,第20期。4(2019): 7-17。https://www.researchgate.net/publication/344270685_Why_Do_Millennials_Leave.39 Amy K. Way, Robin Kanak Zwier和Sarah J. Tracy,“对话访谈和转换的闪烁:促进参与者自我反思的互动策略的检验和描述”,《定性探究》第21期。8(2015): 720-731。https://doi.org/10.1177/1077800414566686.40 Way et al.,“对话访谈和转换的闪烁:促进参与者自我反思的互动策略的检验和描述”,p. 721.41 Patricia I. Fusch和Lawrence R. Ness,“我们还在那里吗?《定性研究中的数据饱和》,《定性报告》第20期。9(2015): 1408-1416。https://scholarworks.waldenu.edu/facpubs/455/;格雷格·盖斯特、亚文·邦斯和劳拉·约翰逊,《多少次面试才够?》数据饱和度和变异性的实验”,《野外方法》18期,第1期。1(2006): 59-82。https://doi.org/10.1177/1525822X05279903.42 Tracy,定性研究方法:收集证据,制作分析,传播影响,6.43同上。44 Keri D. Valentine, Theodore J. Kopcha, Mark D. Vagle,“教育传播与技术领域的现象学方法”,《科技趋势》62(2018):462-472。https://doi.org/10.1007/s11528-018-0317-2.45 Tracy,定性研究方法:收集证据,制作分析,沟通影响。46同上。47 Anselm, L. Strauss,社会科学家的定性分析(剑桥大学出版社,1987)。https://doi.org/10.1017.CBO9780511557842.48 Sarah J. Tracy,“定性研究中数据分析的快速迭代方法”,《定性研究杂志》第19期。2(2018): 61-76。https://doi.org/10.22284/qr.2018.19.2.61.49 Kassing,“表达,对抗和取代:员工异议的模型”;组织异议量表的编制与验证。50 Tracy,定性研究方法:收集证据,制作分析,沟通影响,51同上。52 Gossett和Kilker,“我的工作很糟糕:反体制网站作为组织成员发声,异议和抵抗的场所的研究。”[53]加纳:《异议者、管理者和同事:共同构建组织异议和异议有效性的过程》。54 Tracy,定性研究方法:收集证据,制作分析,沟通影响,837.55 Garner,“当工作出错时:组织异议信息的探索”;Alan K. Goodboy, Rebecca M. Chory和Katie Neary Dunleavy,“组织异议作为组织公正的功能”,《传播研究报告》第25期。[4](2008): 255-265。https://doi.org/10.1080/08824090802440113;张晓明,“组织结构差异、隐性追随倾向与员工沉默:对员工行为的影响”,《管理沟通》(2012):1-28。https://doi.org/10.1177/08933189221146186.56加纳,“异议者,管理者和同事:共同构建组织异议和异议有效性的过程”;Hastings & Payne,《电子邮件中不同意见的表达:对组织不同意见的使用和意义的定性洞察》。58 Kevin Andrew Richards, Michael A. Hemphill, Paul M. Wright,《体育教育与运动教育学的定性研究与评价》(Jones & Bartlett Learning, 2023).59凯蒂·纳瓦拉,“招聘的实际成本”,人力资源管理协会,2022年,https://www.shrm.org/resourcesandtools/hr-topics/talent-acquisition/pages/the-real-costs-of-recruitment.aspx.60 Vivek Murthy,“新的外科医生总顾问对美国孤独和孤立流行病的破坏性影响提出了警告”,美国卫生与公众服务部,2023年,https://www.hhs。
{"title":"“It gave everybody a voice”: dissent expression through COVID-19 and the Great Resignation","authors":"Meghan R. Cosgrove, Elizabeth A. Williams, Jennifer Linvill, Autumn Buzzetta, Emeline Ojeda-Hecht, Abby Konkel","doi":"10.1080/15358593.2023.2248226","DOIUrl":"https://doi.org/10.1080/15358593.2023.2248226","url":null,"abstract":"ABSTRACTSince the onset of the global COVID-19 pandemic and the Great Resignation, the U.S. has seen nearly 100 million people leave their organizations.Footnote1 Such record-breaking transformations call for an investigation into how dissent shapes organizational life, particularly in times of complexity. In this essay, we argue dissent expression manifested through frustration and inconsistency illuminate opportunities for organizations to create healthier, happier, and more sustainable workplaces. Grounded by dissent and organizational retention and turnover literature, data for this research were collected through 25 semistructured qualitative interviews with employees who chose to stay with their organization through COVID-19 and analyzed using Tracy’s (2020) phronetic iterative approach. The findings of this study lead to two important theoretical contributions. First, the cyclical process of dissent offers unique opportunities for organizational members to exercise their voice and their organizations to provide community. Second, these findings call for the increased use of qualitative methodology in dissent scholarship, encouraging researchers to seek out “thick description” uniquely accessible through qualitative data immersion.Footnote2 Practical findings from these data present avenues for practitioners to facilitate dissent expression within organizations to encourage retention and promote organizational health.KEYWORDS: dissentorganizational retentionorganizational turnoverCOVID-19Great Resignation AcknowledgementsThe findings reported in the manuscript are original and have not been published previously. Authors have complied with American Psychological Association ethical standards in the treatment of our data.Disclosure statementNo potential conflict of interest was reported by the author(s).Notes1 Greg Iacurci, “2022 was the ‘Real Year of the Great Resignation,’ Says Economist,” CNBC, 2023, https://www.cnbc.com/2023/02/01/why-2022-was-the-real-year-of-the-great-resignation.html.2 Sarah J. Tracy, Qualitative Research Methods: Collecting Evidence, Crafting Analysis, Communicating Impact (Wiley-Blackwell, 2020), p. 3.3 Joseph Fuller and William Kerr, “The Great Resignation Didn’t Start with the Pandemic,” Harvard Business Review, 2022, https://hbr.org/2022/03/the-great-resignation-didnt-start-with-the-pandemic.4 G. Iacurci, “2022 was the ‘Real Year of the Great Resignation,’ Says Economist.”5 Theodore A. Avtgis et al., “The Influence of Employee Burnout Syndrome on the Expression of Organizational Dissent,” Communication Research Reports 58, no. 2 (2007): 97–102. https://doi.org/10.1080/08824090701304725; Stephen Michael Croucher, Cheng Zeng, and Jeffrey Kassing, “Learning to Contradict and Standing Up for the Company: An Exploration of the Relationship Between Organizational Dissent, Organizational Assimilation, and Organizational Reputation,” International Journal of Business Communication 56, no. 3 (2017): 349–367. https://doi.or","PeriodicalId":53587,"journal":{"name":"Review of Communication","volume":"31 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-09-16","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135308598","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-09-06DOI: 10.1080/15358593.2023.2239321
Judy Watts
{"title":"A journey through communication research on transportation: the future of narrative transportation on emerging forms of media","authors":"Judy Watts","doi":"10.1080/15358593.2023.2239321","DOIUrl":"https://doi.org/10.1080/15358593.2023.2239321","url":null,"abstract":"","PeriodicalId":53587,"journal":{"name":"Review of Communication","volume":" ","pages":""},"PeriodicalIF":0.0,"publicationDate":"2023-09-06","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"41899575","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-07-03DOI: 10.1080/15358593.2023.2237317
S. Croucher
ABSTRACT The following is a brief introduction to the themed issue on pandemic communication. In this issue, various pieces are presented. Each piece in this issue explores the notion of how communication relates to the pandemic in different ways.
{"title":"Introduction to themed issue on pandemic communication","authors":"S. Croucher","doi":"10.1080/15358593.2023.2237317","DOIUrl":"https://doi.org/10.1080/15358593.2023.2237317","url":null,"abstract":"ABSTRACT The following is a brief introduction to the themed issue on pandemic communication. In this issue, various pieces are presented. Each piece in this issue explores the notion of how communication relates to the pandemic in different ways.","PeriodicalId":53587,"journal":{"name":"Review of Communication","volume":"23 1","pages":"161 - 164"},"PeriodicalIF":0.0,"publicationDate":"2023-07-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"47620135","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-07-03DOI: 10.1080/15358593.2023.2228875
Priyam BasuThakur, Sangita De
ABSTRACT The COVID-19 outbreak led to challenges in framing communication strategy on the part of the government among various stakeholders and especially to the common people. The government communication approach should focus on the meaningful participation of people in vulnerable conditions to achieve the best-possible result. The study examines various factors concerning the inclusivity in communication approaches adopted by the government and subsequent media coverage in India during this crisis. The complete nationwide lockdown tenure is selected for the study to recognize the communication strategy of the government and media in the initial phase of the COVID-19 pandemic in India. Two mainstream Indian dailies—The Hindu & The Times of India—have been assessed to analyze the media construction of the pandemic, and 42 websites of central government ministries are also analyzed to frame the nature of governmental communication policy. The study reveals that governmental communication strategies were mainly instructional and confined to the macro level rather than the micro level. During this period, media narratives were mostly associated with governmental initiatives of crisis management. It established government as a powerful social actor while diminishing the voice of other concerned stakeholders in crisis management.
{"title":"Government communication strategy and its reflection on media construction of pandemic: A structured analysis of COVID-19 in India","authors":"Priyam BasuThakur, Sangita De","doi":"10.1080/15358593.2023.2228875","DOIUrl":"https://doi.org/10.1080/15358593.2023.2228875","url":null,"abstract":"ABSTRACT The COVID-19 outbreak led to challenges in framing communication strategy on the part of the government among various stakeholders and especially to the common people. The government communication approach should focus on the meaningful participation of people in vulnerable conditions to achieve the best-possible result. The study examines various factors concerning the inclusivity in communication approaches adopted by the government and subsequent media coverage in India during this crisis. The complete nationwide lockdown tenure is selected for the study to recognize the communication strategy of the government and media in the initial phase of the COVID-19 pandemic in India. Two mainstream Indian dailies—The Hindu & The Times of India—have been assessed to analyze the media construction of the pandemic, and 42 websites of central government ministries are also analyzed to frame the nature of governmental communication policy. The study reveals that governmental communication strategies were mainly instructional and confined to the macro level rather than the micro level. During this period, media narratives were mostly associated with governmental initiatives of crisis management. It established government as a powerful social actor while diminishing the voice of other concerned stakeholders in crisis management.","PeriodicalId":53587,"journal":{"name":"Review of Communication","volume":"23 1","pages":"276 - 292"},"PeriodicalIF":0.0,"publicationDate":"2023-07-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"46042896","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-07-02DOI: 10.1080/15358593.2023.2216264
Sanviti Iyer, Mochish Ks
ABSTRACT According to the 2023 World Press Freedom Index rankings by the RSF, India ranks 161 out of 180 countries. One of the important indicators that the index bases the ranking on is the level of violence against the journalists and their overall safety. During the COVID-19 pandemic, the Indian government cracked down on the press by reprimanding any form of dissent regarding their policies. This has resulted in journalists from various parts of the country being arrested, detained, and harassed. The much-debated Epidemic Diseases Act of 1897 and Disaster Management Act, 2005 were implemented to invoke curbs to contain the spread of coronavirus in India. The paper examines the consequences of the infodemic on the safety of journalists in the context of declining press freedom in the country in the context of the aforementioned acts. The analysis of cases focuses on highlighting how the laws introduced to “contain” the spread of the virus has been used as a tool to gatekeep the truth regarding the implementation of coronavirus policies by way of stifling the voice of journalists. The analysis reveals how various legal, political, and economic factors contribute to the lack of safety of journalists in the country.
{"title":"Pandemic, politics, and the safety of journalists: downward spiral of press freedom in India","authors":"Sanviti Iyer, Mochish Ks","doi":"10.1080/15358593.2023.2216264","DOIUrl":"https://doi.org/10.1080/15358593.2023.2216264","url":null,"abstract":"ABSTRACT According to the 2023 World Press Freedom Index rankings by the RSF, India ranks 161 out of 180 countries. One of the important indicators that the index bases the ranking on is the level of violence against the journalists and their overall safety. During the COVID-19 pandemic, the Indian government cracked down on the press by reprimanding any form of dissent regarding their policies. This has resulted in journalists from various parts of the country being arrested, detained, and harassed. The much-debated Epidemic Diseases Act of 1897 and Disaster Management Act, 2005 were implemented to invoke curbs to contain the spread of coronavirus in India. The paper examines the consequences of the infodemic on the safety of journalists in the context of declining press freedom in the country in the context of the aforementioned acts. The analysis of cases focuses on highlighting how the laws introduced to “contain” the spread of the virus has been used as a tool to gatekeep the truth regarding the implementation of coronavirus policies by way of stifling the voice of journalists. The analysis reveals how various legal, political, and economic factors contribute to the lack of safety of journalists in the country.","PeriodicalId":53587,"journal":{"name":"Review of Communication","volume":"23 1","pages":"210 - 227"},"PeriodicalIF":0.0,"publicationDate":"2023-07-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"46095991","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-06-27DOI: 10.1080/15358593.2022.2142067
Abhibhu Kitikamdhorn, P. Ramasoota
ABSTRACT Many studies on the COVID-19 infodemic cover a fairly short period and focus on the West. This research aims at filling this knowledge gap by examining the infodemic on Facebook in the context of Thailand, covering a more extended period (19 months). The objectives are to gain insights into how COVID-19 information pollution is propagated and how well the counternarratives penetrate the users, as well as to spell out prevalent types of information pollution and trends. The network analysis result shows that both debunking/fact-checked and information pollution networks are similar in terms of structures and spread patterns, reflecting a disposition of echo chambers. The attempt to distribute counternarratives to empower the users largely could not penetrate those who usually interact with the information pollution or vice versa. Claims about herbal medicines form the largest proportion of the dataset, and this highlights the uniqueness of contextual influence over the infodemic. The lessons learned from this study could contribute to policymaking concerning pandemic communication and media and information literacy. An understanding of the problem in its context could lead to the development of appropriate and effective responses as well as means to tackle the current and future phenomena of the infodemic.
{"title":"COVID-19 infodemic on Facebook: a social network analysis in Thai context","authors":"Abhibhu Kitikamdhorn, P. Ramasoota","doi":"10.1080/15358593.2022.2142067","DOIUrl":"https://doi.org/10.1080/15358593.2022.2142067","url":null,"abstract":"ABSTRACT Many studies on the COVID-19 infodemic cover a fairly short period and focus on the West. This research aims at filling this knowledge gap by examining the infodemic on Facebook in the context of Thailand, covering a more extended period (19 months). The objectives are to gain insights into how COVID-19 information pollution is propagated and how well the counternarratives penetrate the users, as well as to spell out prevalent types of information pollution and trends. The network analysis result shows that both debunking/fact-checked and information pollution networks are similar in terms of structures and spread patterns, reflecting a disposition of echo chambers. The attempt to distribute counternarratives to empower the users largely could not penetrate those who usually interact with the information pollution or vice versa. Claims about herbal medicines form the largest proportion of the dataset, and this highlights the uniqueness of contextual influence over the infodemic. The lessons learned from this study could contribute to policymaking concerning pandemic communication and media and information literacy. An understanding of the problem in its context could lead to the development of appropriate and effective responses as well as means to tackle the current and future phenomena of the infodemic.","PeriodicalId":53587,"journal":{"name":"Review of Communication","volume":"23 1","pages":"183 - 209"},"PeriodicalIF":0.0,"publicationDate":"2023-06-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"43990405","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-06-25DOI: 10.1080/15358593.2023.2183776
A. George, V. Johnson, E. M. Emmons, M. Wellum, E. Rhea
ABSTRACT This case study of one university’s students and their support-seeking behaviors offers an initial explanation of what types of social support students sought during the pandemic and if their needs were met. This study fills a gap in the literature, as it addresses where students actually sought support during this time of crisis, and based on this analysis, we offer applications for how universities can be ready to support students even more effectively the next time an unexpected crisis occurs. Implications for institutional social support services at universities and more accessible opportunities for institutional support are discussed. As universities continue to evolve to meet holistic student needs during this stressful time, the evaluation of students’ access to support is discussed. Thus, this investigation bridges a divide between college students’ COVID-related stress and support services by measuring their support-seeking behaviors during the pandemic.
{"title":"Institutional and network social support during COVID-19: A case study of one university’s students and their support-seeking behaviors","authors":"A. George, V. Johnson, E. M. Emmons, M. Wellum, E. Rhea","doi":"10.1080/15358593.2023.2183776","DOIUrl":"https://doi.org/10.1080/15358593.2023.2183776","url":null,"abstract":"ABSTRACT This case study of one university’s students and their support-seeking behaviors offers an initial explanation of what types of social support students sought during the pandemic and if their needs were met. This study fills a gap in the literature, as it addresses where students actually sought support during this time of crisis, and based on this analysis, we offer applications for how universities can be ready to support students even more effectively the next time an unexpected crisis occurs. Implications for institutional social support services at universities and more accessible opportunities for institutional support are discussed. As universities continue to evolve to meet holistic student needs during this stressful time, the evaluation of students’ access to support is discussed. Thus, this investigation bridges a divide between college students’ COVID-related stress and support services by measuring their support-seeking behaviors during the pandemic.","PeriodicalId":53587,"journal":{"name":"Review of Communication","volume":"23 1","pages":"263 - 275"},"PeriodicalIF":0.0,"publicationDate":"2023-06-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"43855453","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-06-25DOI: 10.1080/15358593.2023.2197974
Kyle R. Vareberg, D. Westerman
{"title":"A little 😀 goes a long way: examining the limits of immediacy cues on students’ perceptions of instructor credibility, immediacy, liking, and clarity","authors":"Kyle R. Vareberg, D. Westerman","doi":"10.1080/15358593.2023.2197974","DOIUrl":"https://doi.org/10.1080/15358593.2023.2197974","url":null,"abstract":"","PeriodicalId":53587,"journal":{"name":"Review of Communication","volume":"1 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2023-06-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"41413777","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-06-25DOI: 10.1080/15358593.2023.2202734
Phoebe Elers, P. Jayan, M. Dutta
ABSTRACT COVID-19 lockdowns compelled an increased use of information and communication technologies within the home, allowing users to remotely retrieve information and socially connect with one another. However, there was the inherent risk that lockdowns could amplify digital inequalities, especially among low-income ethnic minorities who had higher hesitancy to adopt COVID-19 interventions and poorer clinical outcomes from COVID-19 than the general population. Guided by the culture-centered approach, the present study explores experiences of information and communication technologies and information seeking during a COVID-19 lockdown among Afghan refugee women. We draw from 37 in-depth interviews with community members to show how information and communication technologies offered a means for social connection but simultaneously could (re)produce marginality and communication inequality, with some residents struggling to access information amidst the pandemic. The findings inform a discussion about the role of information and communication technologies as health resources among Afghan refugees that is situated amidst local interplays of culture and structure.
{"title":"Foregrounding digital realities at the locked down raced margins: a culture-centered case study in Aotearoa","authors":"Phoebe Elers, P. Jayan, M. Dutta","doi":"10.1080/15358593.2023.2202734","DOIUrl":"https://doi.org/10.1080/15358593.2023.2202734","url":null,"abstract":"ABSTRACT COVID-19 lockdowns compelled an increased use of information and communication technologies within the home, allowing users to remotely retrieve information and socially connect with one another. However, there was the inherent risk that lockdowns could amplify digital inequalities, especially among low-income ethnic minorities who had higher hesitancy to adopt COVID-19 interventions and poorer clinical outcomes from COVID-19 than the general population. Guided by the culture-centered approach, the present study explores experiences of information and communication technologies and information seeking during a COVID-19 lockdown among Afghan refugee women. We draw from 37 in-depth interviews with community members to show how information and communication technologies offered a means for social connection but simultaneously could (re)produce marginality and communication inequality, with some residents struggling to access information amidst the pandemic. The findings inform a discussion about the role of information and communication technologies as health resources among Afghan refugees that is situated amidst local interplays of culture and structure.","PeriodicalId":53587,"journal":{"name":"Review of Communication","volume":"23 1","pages":"293 - 307"},"PeriodicalIF":0.0,"publicationDate":"2023-06-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"43866006","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}