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Understanding the dynamic nexus between ethical leadership and employees’ innovative performance: the intermediating mechanism of social capital 理解伦理型领导与员工创新绩效的动态关系:社会资本的中介机制
IF 1.3 Q2 ETHICS Pub Date : 2022-01-19 DOI: 10.1007/s13520-022-00141-6
I. Ullah, Bilal Mirza, Raja Mazhar Hameed
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引用次数: 0
Consumer perceptions of greenwashing: lessons learned from the fashion sector in the UAE 消费者对“漂绿”的看法:从阿联酋时尚界吸取的教训
IF 1.3 Q2 ETHICS Pub Date : 2022-01-11 DOI: 10.1007/s13520-021-00140-z
Sufia Munir, Vivek Mohan

The practice of ‘greenwashing’ may be characterized as the fabrication of green claims by organizations to portray a positive image. Greenwashing has not been examined in the United Arab Emirates, and the fashion sector is considered the second largest consumer of harmful chemicals, excessive water use, and non-compliant waste management practices behind the oil and gas sector. Using in-depth semi-structured interviews with fast fashion consumers in the UAE, an exploratory qualitative inquiry was conducted with a focus on the ‘seven sins of greenwashing’ and ‘competitive altruism’ theories and the consumer perceptions of green claims made by major apparel manufacturing and retail firms in the UAE were investigated. A conceptual framework was developed to better understand the nature of corporate altruistic behavior and perceived advantages of green initiatives. The exploratory qualitative inquiry used for this study provided a great opportunity for gathering detailed information on consumer perceptions of greenwashing practices in the UAE. Future research and statistical representation are needed to cross reference the data and test the framework suggested here.

“洗绿”的做法可以被描述为组织捏造绿色主张,以塑造积极形象。阿拉伯联合酋长国尚未对“漂绿”进行调查,时尚行业被认为是有害化学品、过度用水和不合规废物管理做法的第二大消费者,仅次于石油和天然气行业。通过对阿联酋快时尚消费者进行深入的半结构化访谈,进行了一项探索性定性调查,重点关注“洗绿七宗罪”和“竞争性利他主义”理论,并调查了消费者对阿联酋主要服装制造和零售公司所做绿色声明的看法。为了更好地理解企业利他行为的本质和绿色倡议的感知优势,开发了一个概念框架。本研究使用的探索性定性调查提供了一个很好的机会,可以收集有关阿联酋消费者对“漂绿”做法的看法的详细信息。未来的研究和统计表示需要交叉参考数据和检验本文提出的框架。
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引用次数: 4
Consumer perceptions of greenwashing: lessons learned from the fashion sector in the UAE 消费者对“漂绿”的看法:从阿联酋时尚界吸取的教训
IF 1.3 Q2 ETHICS Pub Date : 2022-01-11 DOI: 10.1007/s13520-021-00140-z
Sufia Munir, V. Mohan
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引用次数: 0
Exploring the role of abusive supervision and customer mistreatment with a felt obligation on the knowledge hiding behaviours among front-line employees: a group analysis 探讨滥用监管和义务顾客虐待对一线员工知识隐藏行为的影响:一组分析
IF 1.3 Q2 ETHICS Pub Date : 2021-12-11 DOI: 10.1007/s13520-021-00131-0
Naeem Hayat, Umer Mukhtar, Anas A. Salameh

Abstract

Front-line employees (FELs) facing double challenges of handling demanding supervisors and irresponsible customers in organizational settings. Performance of service organizations exceedingly reliant on knowledge sharing within organizational employees. FLEs develop the destructive emotions of revenge attitude from abusive supervision and customers’ mistreatment and diminish knowledge sharing. This work aims to determine the effect of abusive supervision (ABS) and customer mistreatment (CMT) on the development of revenge attitude (RVA) and felt obligation (FTO) reduces the knowledge hiding behaviors. Moreover, the FLEs categorical factors of work experience and gender vary the effect of knowledge hiding. Survey data from 201 FLEs police officers. Structural equation modeling partial least square regression (PLS-SEM) SmartPLS 3.1 was utilized to test the model. Study results confirm that ABS and CMT significantly impact the RVA, and FTO reduces the RVA. Moreover, RVA influences the evasive, playing dumb, and rationalized knowledge hiding behaviors, and FTO significantly streamlined the knowledge hiding behaviors. FLEs personal attributes of experience and gender moderates the knowledge hiding behaviour and analysed with PLS multiple group analysis (MGA). The study contributes to the knowledge hiding in service work settings FLEs facing internal and external pressures. Service firms need to train the FLEs to manage the customer with the established working standards and work with the supervisor exceeding expectations. Study limitations and future research opportunities were reported at the end.

摘要在组织环境中,一线员工面临着双重挑战,既要应对苛刻的主管,又要应对不负责任的客户。服务型组织的绩效极度依赖于组织员工内部的知识共享。员工因滥用监管和客户虐待而产生报复态度的破坏性情绪,减少知识共享。本研究旨在确定滥用监管(ABS)和客户虐待(CMT)对报复态度(RVA)发展的影响,以及感觉义务(FTO)减少知识隐藏行为的影响。此外,工作经验和性别对知识隐藏的影响也存在差异。调查数据来自201名法国警务人员。采用结构方程建模偏最小二乘回归(PLS-SEM) SmartPLS 3.1对模型进行检验。研究结果证实,ABS和CMT显著影响RVA, FTO降低RVA。RVA对回避、装聋作哑和合理化的知识隐藏行为有影响,FTO显著地简化了知识隐藏行为。经验和性别的个人属性对知识隐藏行为有调节作用,并采用PLS多群分析(MGA)进行了分析。本研究对服务工作环境下的知识隐藏有一定的帮助。服务公司需要培训客户经理以既定的工作标准管理客户,并与主管合作超越期望。最后报告了研究的局限性和未来的研究机会。
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引用次数: 1
Correction to: Does corporate social responsibility affect Generation Z purchase intention in the food industry 更正:企业社会责任是否会影响Z世代在食品行业的购买意愿
IF 1.3 Q2 ETHICS Pub Date : 2021-12-04 DOI: 10.1007/s13520-021-00139-6
Man Chung Wong
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引用次数: 0
A prologue on the special issue: symposium on international business, innovation and governance: shaping the futures of smart economy (articles 9–13) 特刊序言:国际商业、创新和治理研讨会:塑造智能经济的未来(第9-13条)
IF 1.3 Q2 ETHICS Pub Date : 2021-11-23 DOI: 10.1007/s13520-021-00134-x
Matthew Yeung
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引用次数: 0
The impacts of Covid-19 on foreign domestic workers in Hong Kong 新冠肺炎对香港外籍家庭佣工的影响
IF 1.3 Q2 ETHICS Pub Date : 2021-11-17 DOI: 10.1007/s13520-021-00135-w
Wong Mei Ling May

Abstract

This paper is to inform the recent situations of work by the foreign domestic workers (FDWs) in Hong Kong through the lens of Covid-19. Through the interviews with seven informants — two employers and five FDWs, stories describing the changes in their working conditions, rights and entitlement, and the contextual environment related to the impacts of Covid-19 were collected. They were analysed through three theoretical tools — visibility/invisibility, mobility/immobility, and work boundary. The findings show that under the Covid-19 crisis, the FDWs experienced more hardships and struggles in both the home country and host country. The paradoxes of visibility/invisibility and mobility/immobility together with blurred work boundary were found in their experience of work, rights and entitlement, and the contextual environment. On one hand, the employers’ power of controlling FDWs has increased, but the agency to resist by the FDWs has decreased making them to turn to more passive means of resistance which could harm the FDWs’ physical and mental health and wellbeing.

摘要本文旨在通过新冠肺炎疫情的视角,了解外籍家庭佣工(FDWs)在港工作的现状。通过对七名举报人(两名雇主和五名外籍佣工)的采访,收集了有关其工作条件、权利和应享有权利的变化以及与Covid-19影响相关的背景环境的故事。他们通过三种理论工具进行分析-可见/不可见,流动性/不流动性和工作边界。调查结果表明,在新冠肺炎危机下,外劳在母国和东道国都经历了更多的艰辛和挣扎。可见性/不可见性和流动性/不流动性的悖论以及模糊的工作边界在他们的工作经验、权利和权利以及上下文环境中被发现。一方面,雇主控制外籍佣工的权力增强,但外籍佣工反抗的动力减弱,使他们转向更被动的反抗手段,可能损害外籍佣工的身心健康和福祉。
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引用次数: 8
Supply Chain 4.0: the impact of supply chain digitalization and integration on firm performance 供应链4.0:供应链数字化与整合对企业绩效的影响
IF 1.3 Q2 ETHICS Pub Date : 2021-11-10 DOI: 10.1007/s13520-021-00137-8
Kam Pui Liu, Weisheng Chiu

The purpose of this study is to propose a research model to investigate the relationships between supply chain digitalization, supply chain integration, and firm performance. In particular, the mediating effect of supply chain integration and the moderating effect of supply chain digitalization in the research model are examined. An online survey is administered to Chinese employees (N = 264) working in the supply chain industry. Data are analyzed by the partial least squares structural equation modeling (PLS-SEM) using the SmartPLS 3.0. The findings of this study reveal that both digitalization and supply chain integration have a positive influence on firm performance. Moreover, supply chain integration partially mediates the relationship between supply chain digitalization and firm performance. Meanwhile, supply chain digitalization positively moderates the relationship between supply chain integration and firm performance. These findings address the research gap in the extant literature and provide practical implications in ethical supply chain management. In particular, this study reveals that supply chain digitalization can drive a higher level of ethical supply chain in the perspective of supply chain visibility and efficiency in operations.

本研究的目的是提出一个研究模型来探讨供应链数字化、供应链整合与企业绩效之间的关系。特别地,在研究模型中检验了供应链整合的中介作用和供应链数字化的调节作用。对供应链行业的中国员工(N = 264)进行了在线调查。使用SmartPLS 3.0对数据进行偏最小二乘结构方程建模(PLS-SEM)分析。研究结果表明,数字化和供应链整合对企业绩效均有正向影响。此外,供应链整合在供应链数字化与企业绩效的关系中起到部分中介作用。同时,供应链数字化正向调节供应链整合与企业绩效的关系。这些发现解决了现有文献中的研究空白,并为道德供应链管理提供了实际意义。特别是,本研究揭示了供应链数字化可以从供应链可见性和运营效率的角度推动更高水平的道德供应链。
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引用次数: 20
The dark side of customer analytics: the ethics of retailing 客户分析的黑暗面:零售业的道德
IF 1.3 Q2 ETHICS Pub Date : 2021-11-10 DOI: 10.1007/s13520-021-00138-7
Chai Lee Goi

The main objective of this article is to analyse the dark side of customer analytics and the ethics issues in the retailing industry. Ethics-related issues in retailing began to be discussed and studied primarily in the 1960s. The rising interest in ethical issues in retailing is in line with social concerns and consumer awareness, especially in the 1970s and 1980s. The use of big data in customer analytics is one of the most strategic weapons in the competitive retail environment, especially in terms of systematic examination of customers’ buying behaviour, trend, and pattern will be used to help make business decisions via market segmentation and predictive analytics. The dark side of customer analytics in retailing is mainly related to security and privacy, incentives, risks, data sharing management, and data vulnerabilities that ultimately erode customer confidence and satisfaction level.

本文的主要目的是分析客户分析的黑暗面和零售行业的道德问题。零售业中的伦理问题主要是在20世纪60年代开始被讨论和研究的。零售业对道德问题的兴趣日益浓厚,这与社会关注和消费者意识是一致的,尤其是在20世纪70年代和80年代。在竞争激烈的零售环境中,在客户分析中使用大数据是最具战略意义的武器之一,特别是在系统检查客户购买行为、趋势和模式方面,将通过市场细分和预测分析来帮助做出商业决策。零售业客户分析的阴暗面主要与安全和隐私、激励、风险、数据共享管理和数据漏洞有关,最终会削弱客户信心和满意度。
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引用次数: 0
Multiple perspectives of measuring organisational value congruence 衡量组织价值一致性的多重视角
IF 1.3 Q2 ETHICS Pub Date : 2021-11-05 DOI: 10.1007/s13520-021-00133-y
Yashoda Subhashi Bandara, Arosha S. Adikaram, Kumudinei Dissanayake

Given the diverse conceptualisations used in the measurement of organisational value congruence (OVC), the purpose of this paper is to propose an integrated typology of measurement criteria — as a methodological and measurement guideline — that can be employed in operationalising the measurement of OVC. Based on a review of over forty empirical articles, this typology proposes a path forward to operationalise the measurement of OVC by selecting from the proposed criteria and alternative dimensions to match the specific aims of researchers more comprehensively. The typology thus proposed identifies six key criteria and 12 dimensions therein. It further presents how different combinations of alternative dimensions in measuring OVC are used and can be used to best suit different objectives of researchers. As a concept matrix, this typology would specifically be useful for future researchers to identify how best to measure OVC to match their specific study objectives and facilitate rational comparison of OVC studies, permitting sensible knowledge sharing. Further, this typology can be extended to locate the best possible combinations for operationalising the measurement of OVC for future research.

考虑到组织价值一致性(OVC)测量中使用的不同概念,本文的目的是提出一种综合的测量标准类型-作为方法和测量指南-可用于OVC测量的操作。基于对四十多篇实证文章的回顾,该类型学提出了一条路径,通过从提出的标准和替代维度中进行选择,以更全面地匹配研究人员的具体目标,从而实现OVC的测量。因此提出的类型学确定了六个关键标准和其中的12个维度。它进一步介绍了测量OVC的不同维度的不同组合是如何使用的,并且可以用来最适合研究人员的不同目标。作为一个概念矩阵,这种类型对于未来的研究人员确定如何最好地测量OVC以匹配他们特定的研究目标,促进OVC研究的理性比较,允许明智的知识共享特别有用。此外,这种类型可以扩展,以确定OVC测量的最佳可能组合,以用于未来的研究。
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引用次数: 1
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Asian Journal of Business Ethics
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