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Agent-Oriented Impression Management: Who Wins When Firms Publicize Their New CEOs? 代理导向的印象管理:企业宣传新ceo时谁是赢家?
IF 13.5 1区 管理学 Q1 BUSINESS Pub Date : 2025-02-11 DOI: 10.1177/01492063241313316
Hyunjung (Elle) Yoon, Daniel L. Gamache, Michael D. Pfarrer, Jason Kiley
In this study, we advance organizational impression management research by focusing on agent-oriented impression management—which reflects attempts to create value for the firm by publicizing individuals or groups who are agents of the firm. Although prevalent in practice, agent-oriented impression management remains unexplored in scholarly research. Specifically, we introduce the concept of new CEO prominence in firm communication (PFC), defined as the frequency and centrality of new CEO mentions in firm press releases and social media. We argue that new CEO PFC is distinct from traditional impression management tactics because CEOs are agents of the firm that will personally benefit from these impression management strategies. Thus, our research addresses the question: Who captures the value associated with new CEO PFC? We theorize that firms benefit from featuring new CEOs in firm communication through improved external stakeholder evaluations (i.e., analyst ratings). However, these efforts may also create value for the CEOs, as evidenced by increased compensation, more outside directorships, and decreased turnover rates. Our empirical study of efforts to publicize a new CEO following 557 succession events strongly supports our theory.
在本研究中,我们通过关注代理导向的印象管理来推进组织印象管理的研究,这反映了通过宣传作为公司代理人的个人或团体来为公司创造价值的尝试。虽然在实践中普遍存在,但代理人导向的印象管理在学术研究中仍未被探索。具体来说,我们引入了新CEO在企业沟通中的突出地位(PFC)的概念,定义为新CEO在企业新闻稿和社交媒体中被提及的频率和中心性。我们认为,新的CEO PFC不同于传统的印象管理策略,因为CEO是公司的代理人,个人将从这些印象管理策略中受益。因此,我们的研究解决了这样一个问题:谁获得了与新任CEO PFC相关的价值?我们的理论认为,通过改进外部利益相关者评估(即分析师评级),公司在公司沟通中突出新任首席执行官是有益的。然而,这些努力也可能为ceo创造价值,如增加薪酬、增加外部董事和降低离职率。我们对557个继任事件后宣传新CEO努力的实证研究有力地支持了我们的理论。
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引用次数: 0
Plain Sailing or Choppy Water? Maintaining Interpersonal Trusting Relationships in Times of Uncertainty 一帆风顺还是波涛汹涌?在不确定时期维持人际信任关系
IF 13.5 1区 管理学 Q1 BUSINESS Pub Date : 2025-02-08 DOI: 10.1177/01492063241311234
Sian Kelly, Lisa van der Werff, Yseult Freeney
Interpersonal trusting relationships frequently experience relational threats that require both parties to engage actively in trust maintenance efforts. Yet, trust research has tended to focus on trust formation, or trust repair in the case of a violation, and offers us little insight regarding how these more ambiguous threats to trusting relationships are experienced and overcome relationally. To provide novel insight on this topic, this exploratory study gathers dyadic interview data from 26 manager–employee trusting relationships regarding their experience of relational threats and their proactive efforts to overcome these negative relational experiences. Findings show that the experience of a relational threat triggers a three-stage trust maintenance process that includes an assessment phase, an active maintenance phase, and an outcome phase. Threats are assessed at the individual level via cognitive and affective sensemaking, while trust maintenance efforts (creating a shared mental model, cognitive and structural reassurance, and dyadic problem solving) require dyadic counterparts to act with mutual agency to overcome the relational threat and avoid a loss of trust. Trust maintenance processes support dyads to either maintain or strengthen their existing trusting relationships. Our findings advance our theoretical understanding of interpersonal trust maintenance by demonstrating that this process unfolds across three phases and can lead to different outcomes for dyads’ trusting relationships. We offer practical guidelines to safeguard existing trusting relationships, as well as a new agenda for trust scholars to extend our theorizing.
人际信任关系经常遇到关系威胁,需要双方积极参与信任维护工作。然而,信任研究倾向于关注信任的形成,或在违反情况下的信任修复,而对于这些对信任关系的更模糊的威胁是如何经历和克服的,我们提供的见解很少。为了对这一主题提供新颖的见解,本探索性研究收集了来自26个经理-员工信任关系的二元访谈数据,涉及他们对关系威胁的经历以及他们为克服这些负面关系经历所做的积极努力。研究结果表明,关系威胁的经历触发了三个阶段的信任维护过程,包括评估阶段、主动维护阶段和结果阶段。威胁是通过认知和情感意义构建在个体层面进行评估的,而信任维护工作(创建共享的心智模型、认知和结构保证以及二元问题解决)需要二元对口者与相互代理一起行动,以克服关系威胁并避免信任丧失。信任维护过程支持双方维护或加强他们现有的信任关系。我们的研究结果表明,人际信任维持的过程分为三个阶段,并可能导致夫妻信任关系的不同结果,从而提高了我们对人际信任维持的理论认识。我们提供了实用的指导方针,以维护现有的信任关系,以及一个新的议程,信任学者扩展我们的理论。
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引用次数: 0
Are Family Owners Willing to Risk “Rocking the Boat”? A Blended Socioemotional Wealth-Implicit Theory Framework 家族业主愿意冒险“摇船”吗?混合社会情感财富-内隐理论框架
IF 13.5 1区 管理学 Q1 BUSINESS Pub Date : 2025-02-06 DOI: 10.1177/01492063241311865
Luis R. Gómez-Mejía, Francesco Chirico, Michael C. Withers, Geoffrey P. Martin, Robert M. Wiseman
We leverage research on socioemotional wealth (SEW) and implicit theories to develop a novel blended SEW-implicit theory framework that explains why some family firms are more risk seeking or more risk averse. According to implicit theory, individuals perceive reality through their interpretative cognitive filters. Those with an entity theory orientation see reality as relatively fixed or uncontrollable, while those with an incremental-implicit theory orientation tend to perceive reality as malleable and change as leading to positive outcomes. We theorize that family firms with high SEW intensity tend to adopt an entity orientation, whereas those with low SEW intensity tend to adopt an incremental orientation. Accordingly, we propose that the likelihood that family owners hold either orientation is shaped by organizational features associated with SEW intensity, namely (a) the salience of family versus business identity, (b) family founder imprinting, (c) generational stage, and (d) favorable path dependence. In turn, family owners with an entity orientation are less likely to take risks compared to family owners with an incremental orientation. Furthermore, we theorize that a firm’s performance hazard can shift family owners’ implicit orientation from entity-based to incremental and vice versa, thereby impacting their risk-taking behavior.
我们利用社会情感财富(SEW)和内隐理论的研究,开发了一个新的混合SEW-内隐理论框架,解释了为什么一些家族企业更倾向于寻求风险或更倾向于规避风险。根据内隐理论,个体通过解释性认知过滤器感知现实。具有实体理论取向的人认为现实是相对固定或不可控的,而具有增量内隐理论取向的人则倾向于认为现实是可塑的,变化会导致积极的结果。研究发现,高企业创新强度的家族企业倾向于实体导向,而低企业创新强度的家族企业倾向于增量导向。因此,我们提出,家族所有者持有任何一种取向的可能性取决于与SEW强度相关的组织特征,即(a)家族与企业身份的显著性,(b)家族创始人印记,(c)代际阶段,以及(d)有利的路径依赖。反过来,与增量导向的家族所有者相比,实体导向的家族所有者更不可能承担风险。此外,我们认为企业绩效风险可以将家族所有者的内隐取向从实体导向转向增量导向,进而影响家族所有者的风险承担行为。
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引用次数: 0
A Review of Artificial Intelligence, Algorithms, and Robots Through the Lens of Stakeholder Theory 从利益相关者理论的角度回顾人工智能、算法和机器人
IF 13.5 1区 管理学 Q1 BUSINESS Pub Date : 2025-02-05 DOI: 10.1177/01492063241311855
Michael J. Matthews, Runkun Su, Lindsey Yonish, Shawn McClean, Joel Koopman, Kai Chi Yam
With the arrival of the Fourth Industrial Revolution, intelligent machines are affecting the daily lives of multiple organizational stakeholders. However, despite the continued expansion of intelligent machines in society, management scholarship has generally lagged, and current frameworks are under-equipped to offer meaningful guidance regarding the intersection of intelligent machines and organizations. We address this issue via a multidisciplinary review and a novel framework of intelligent machines and value creation. First, we discuss the characteristics of intelligent machines (i.e., autonomy, learning, inscrutability, and materiality) and how variation in these characteristics impacts their affordances and, subsequently, the value offered to stakeholders. We also advance the notion of value contingencies, which captures the idea that the value afforded by intelligent machines is conditional and that stakeholders’ dispositions and exploitation of intelligent machines must be considered when assessing value creation. Building on our framework, we offer recommendations for future research. Overall, we forward the literature by showcasing how intelligent machines often create both advantages and disadvantages for stakeholders and demonstrate how practitioners, policymakers, and management scholars may consider this moving forward.
随着第四次工业革命的到来,智能机器正在影响多个组织利益相关者的日常生活。然而,尽管智能机器在社会中不断扩展,管理学术研究却普遍滞后,当前的框架不足以为智能机器与组织的交叉提供有意义的指导。我们通过多学科综述和智能机器与价值创造的新框架来解决这一问题。首先,我们讨论了智能机器的特征(即自主性、学习性、不可预测性和物质性),以及这些特征的变化如何影响其承受能力,进而影响为利益相关者提供的价值。我们还提出了 "价值偶然性"(value contingencies)的概念,即智能机器提供的价值是有条件的,在评估价值创造时必须考虑利益相关者对智能机器的处置和利用。在我们的框架基础上,我们为未来的研究提出了建议。总之,我们通过展示智能机器如何经常为利益相关者创造优势和劣势,并说明从业人员、政策制定者和管理学者在今后的工作中可以如何考虑这一点,从而推动了文献的发展。
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引用次数: 0
An Audience Heterogeneity View of Markets: Contributions, Tensions, and Agenda for Future Research 受众异质性市场观:贡献、矛盾和未来研究议程
IF 13.5 1区 管理学 Q1 BUSINESS Pub Date : 2025-02-05 DOI: 10.1177/01492063241312658
Kata Isenring, Rodolphe Durand, Tomi Laamanen
Producers’ resource allocation, performance, and survival depend on how market audiences identify, evaluate, and value them. While research has focused on producers’ heterogeneity, it has not consistently addressed audiences’ heterogeneity despite its critical consequences on producers’ decisions and market dynamics. This review integrates three research perspectives—ecological, socio-cognitive, and optimal distinctiveness—to offer a clearer comprehension of audience heterogeneity. It distinguishes between-audience heterogeneity from within-audience heterogeneity and regroups existing but scattered findings under two audience heterogeneity dimensions: audience plasticity and audience multiplexity. Avenues for research build on these distinctions and underscore the relationships between audience heterogeneity and market temporality, individual reactions (e.g., rooted in ideology and emotions), and technology (in particular AI-enhanced categorization).
生产者的资源配置、绩效和生存取决于市场受众如何识别、评价和评价他们。虽然研究的重点是生产者的异质性,但它并没有始终关注观众的异质性,尽管它对生产者的决策和市场动态产生了关键影响。这篇综述整合了三个研究视角——生态、社会认知和最优独特性——以提供对受众异质性更清晰的理解。它区分了受众异质性和受众内部异质性,并在两个受众异质性维度:受众可塑性和受众多样性下重新组合了现有但分散的发现。研究途径建立在这些区别之上,并强调受众异质性与市场时间性、个人反应(例如,植根于意识形态和情感)和技术(特别是人工智能增强的分类)之间的关系。
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引用次数: 0
A Contingency Framework for the Performance Consequences of Team Boundary Management: A Meta-Analysis of 30 Years of Research. 团队边界管理绩效后果的权变框架:基于30年研究的元分析。
IF 9.3 1区 管理学 Q1 BUSINESS Pub Date : 2025-02-01 Epub Date: 2023-11-19 DOI: 10.1177/01492063231206107
Ulrich Leicht-Deobald, Julia Backmann, Thomas A de Vries, Matthias Weiss, Sebastian Hohmann, Frank Walter, Gerben S van der Vegt, Martin Hoegl

Research suggests that teams can greatly enhance their performance through boundary management, which comprises activities that establish, maintain, and regulate linkages with the surrounding environment. However, such performance gains do not materialize equally in all instances, and some teams struggle to benefit from boundary management. Integrating insights from social network and team-level resource allocation theories, we develop a contingency framework that considers the internal organization of a team's boundary management (i.e., the carrier, target, and type of such activities) as a key moderating factor that accounts for the varying effects. To test this framework, we use a meta-analytic approach that synthesizes >30 years of empirical research (i.e., 85 primary studies covering 10,848 teams). Our results show a positive main effect of team boundary management on team performance. Crucially, these performance benefits are more pronounced when the target of boundary management is extraorganizational rather than inside the home organization and when the type of boundary management activities is boundary spanning (e.g., coordination, representation, or information search) rather than boundary strengthening (e.g., buffering, guarding, or sentry activities). Moreover, boundary management is more effective when executed by formal team leaders rather than team members, and our results tentatively suggest that this may reflect differences in effectiveness between leaders and members in boundary strengthening, rather than boundary spanning. Overall, our findings advance theory on team boundary management by clarifying previously ambiguous findings and illustrating how teams can design their boundary management activities to be most effective.

研究表明,团队可以通过边界管理极大地提高绩效,边界管理包括建立、维持和调节与周围环境的联系的活动。然而,这样的绩效提升并不是在所有情况下都能实现的,有些团队很难从边界管理中获益。结合社会网络和团队层面资源配置理论的见解,我们开发了一个权变框架,该框架认为团队边界管理的内部组织(即,这些活动的载体,目标和类型)是解释不同影响的关键调节因素。为了验证这一框架,我们使用了一种综合了30年实证研究(即覆盖10,848个团队的85项主要研究)的元分析方法。研究结果表明,团队边界管理对团队绩效有正向的主效应。至关重要的是,当边界管理的目标是组织外而不是组织内部时,当边界管理活动的类型是跨越边界(例如,协调、表示或信息搜索)而不是加强边界(例如,缓冲、守卫或哨兵活动)时,这些绩效优势更为明显。此外,由正式的团队领导而不是团队成员来执行边界管理更有效,我们的研究结果初步表明,这可能反映了领导者和成员在边界强化方面的有效性差异,而不是边界跨越。总的来说,我们的研究结果通过澄清先前模棱两可的发现并说明团队如何设计最有效的边界管理活动来推进团队边界管理理论。
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引用次数: 0
Green Innovation Implementation: A Systematic Review and Research Directions 绿色创新实施:系统回顾与研究方向
IF 13.5 1区 管理学 Q1 BUSINESS Pub Date : 2025-01-31 DOI: 10.1177/01492063241312656
Xiangru Qin, Birgit Muskat, Véronique Ambrosini, Judith Mair, Ying-Yi Chih
Green innovation is an organizational strategy aimed to address climate crises and create low-carbon growth, yet, its implementation remains a significant challenge. We focus on green innovation implementation (GII) and argue that GII is a distinctive strategic process. Traditional innovation implementation, centered on short-term economic growth, can be problematic as it often decouples nature from innovation in the pursuit of profit maximization. Thus, the traditional approach fails to adequately explain GII, specifically, who implements it and how they do it. We adopt a strategy-as-practice perspective and conduct a systematic review of 224 journal articles across various management fields to synthesize existing knowledge of GII. This review makes three main contributions. First, we posit that GII is theoretically distinct with unique implementation challenges: recoupling nature with innovation implementation introduces complex antecedents and environment-inclusive benefits, requiring a long-term implementation process and a broader scope. Second, we develop a framework that synthesizes practitioners, antecedents, processes, and impact of GII from three theoretical foci: (1) resource-based perspective, (2) sustainable value-driven perspective, and (3) institutional perspective. This framework complements the traditional understanding of innovation implementation by offering diverse theoretical insights on GII. Third, we propose theoretical and methodological directions for future research to advance knowledge on green innovation and provide meaningful insights on GII.
绿色创新是一项旨在应对气候危机和实现低碳增长的组织战略,但其实施仍是一项重大挑战。我们关注绿色创新实施(GII),并认为GII是一个独特的战略过程。以短期经济增长为中心的传统创新实施可能会出现问题,因为它经常将自然与追求利润最大化的创新分离开来。因此,传统方法无法充分解释GII,特别是谁实现它以及他们如何实现它。我们采用战略作为实践的观点,对各个管理领域的224篇期刊文章进行了系统综述,以综合现有的GII知识。这篇综述有三个主要贡献。首先,我们假设GII在理论上具有独特的实施挑战:将自然与创新实施重新结合会引入复杂的前提和环境包容性效益,需要长期的实施过程和更广泛的范围。其次,我们从三个理论焦点(1)资源基础视角、(2)可持续价值驱动视角和(3)制度视角,构建了一个综合GII实践者、前因、过程和影响的框架。该框架通过提供关于全球创新指数的多种理论见解,补充了对创新实施的传统理解。第三,我们提出了未来研究的理论和方法方向,以促进对绿色创新的认识,并为GII提供有意义的见解。
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引用次数: 0
The Time to Succeed: CEO Appointment Phase Entrainment and Post-Succession Firm Operational Performance 成功的时机:首席执行官任命阶段和继任后的公司运营绩效
IF 13.5 1区 管理学 Q1 BUSINESS Pub Date : 2025-01-31 DOI: 10.1177/01492063241311853
Diego Villalpando, Robert J. Campbell, Liliana Pérez-Nordtvedt
Given the inevitability of CEO successions and the importance of CEOs to firm performance, a stream of research explores the effects of new CEO appointments on post-succession firm performance. Yet, scholarly findings regarding the performance outcomes provoked by CEO succession are decidedly mixed. We argue that a temporal explanation, particularly one focusing on the dates at which new CEOs are appointed to their positions (i.e., when they begin their tenures), may offer critical insight into this relationship. As such, to advance the CEO succession literature, we define CEO appointment phase entrainment as timing the start day of a newly appointed CEO to coincide with the beginning of well-known zeitgebers, and we offer arguments—leveraging organizational entrainment theory—suggesting that entraining CEO appointments to the start of the calendar or fiscal year zeitgebers results in heightened operational performance. Further, we argue that entraining such appointments to these zeitgebers will be more effective when the new CEO is an outsider, young, or an occupational minority. Across numerous analyses, we find empirical evidence consistent with our theory. We therefore make important theoretical contributions to the CEO succession and organization entrainment literatures.
鉴于CEO继任的必然性和CEO对公司绩效的重要性,一系列研究探讨了新CEO任命对继任后公司绩效的影响。然而,关于CEO继任引发的绩效结果的学术研究结果显然是喜忧参半。我们认为,时间上的解释,特别是关注新ceo上任的日期(即他们开始任期的时间),可能会对这种关系提供关键的见解。因此,为了推进CEO继任文献,我们将CEO任命阶段夹带定义为将新任命CEO的开始日期与知名的授时因子的开始时间相吻合,并利用组织夹带理论提出论据,表明将CEO任命与日历或财政年度授时因子的开始时间相吻合,可以提高运营绩效。此外,我们认为,如果新任首席执行官是外部人士、年轻人或职业少数群体,那么将这些任命与这些时代特征结合起来会更有效。通过大量的分析,我们发现经验证据与我们的理论一致。因此,我们对CEO继任和组织包容的研究做出了重要的理论贡献。
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引用次数: 0
An Identity Threat Appraisal Framework Explaining Distinct Reactions to Active- and Passive-Aggressive Abusive Supervision 一个身份威胁评估框架解释对主动攻击和被动攻击虐待监督的不同反应
IF 13.5 1区 管理学 Q1 BUSINESS Pub Date : 2025-01-30 DOI: 10.1177/01492063241312657
Yongyi Liang, Tingting Chen, Eric Adom Asante, Ming Yan, Jiayin Deng, Wing Lam
Previous research has predominantly focused on the overt acts of supervisory abuse or has taken a general approach that fails to differentiate between its distinctive forms. Integrating the literature on hot versus cold identity threats and identity threat appraisal, we examine how different forms of abusive supervision influence employee outcomes. We argue that active-aggressive abusive supervision, characterized by supervisors’ overt acts of abuse, embodies a hot identity threat that stimulates employees’ identity-protection responses, such as supervisor-directed aggression, a form of derogation. By contrast, passive-aggressive abusive supervision, involving covert acts of abuse, represents a cold identity threat that triggers employees’ identity-restructuring responses, manifesting as feedback seeking directed at coworkers and work withdrawal. These two pathways operate through distinct mechanisms—decreased group self-esteem and increased self-uncertainty, respectively—and are influenced by different moderators. The results from two experiments and one field study largely supported the hypothesized relationships. By differentiating between two forms of abusive supervision and examining their distinct effects, this study enhances our understanding of the nuanced nature of abusive supervision, its impacts, underlying mechanisms, and contingencies.
以前的研究主要集中在监管滥用的公开行为上,或者采取了一种笼统的方法,未能区分其不同的形式。结合热、冷身份威胁和身份威胁评估的相关文献,研究了不同形式的虐待性监督对员工绩效的影响。我们认为,以主管公开的虐待行为为特征的主动攻击性虐待性监管,体现了一种强烈的身份威胁,刺激了员工的身份保护反应,如主管指导的攻击,一种形式的贬损。相比之下,涉及隐蔽虐待行为的被动攻击型虐待性监督代表了一种冷酷的身份威胁,它会引发员工的身份重组反应,表现为针对同事的反馈寻求和工作退缩。这两种途径分别通过不同的机制——降低群体自尊和增加自我不确定性——起作用,并受到不同调节因子的影响。两个实验和一个实地研究的结果在很大程度上支持了假设的关系。通过区分两种形式的虐待监管,并检查其不同的影响,本研究增强了我们对虐待监管的细微本质、影响、潜在机制和偶然性的理解。
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引用次数: 0
Alignment in Mature Ecosystems: An Iterative Process Of Interorganizational Influence 成熟生态系统中的一致性:组织间影响的迭代过程
IF 13.5 1区 管理学 Q1 BUSINESS Pub Date : 2025-01-29 DOI: 10.1177/01492063241311227
Lauri Paavola, Annabelle Gawer, Mikko Hänninen
Extant empirical research on ecosystem alignment has offered little insight into how mature ecosystems align their members with a new value proposition. Our longitudinal empirical study of a seven-year hub-driven alignment initiative within the SOK led retail ecosystem in Finland explores how a mature ecosystem hub attempted to enroll its members in a value-proposition updating, ecosystem-wide initiative and the members’ reaction. We find that the mature ecosystem alignment process unfolds through four distinct sets of practices: (1) Courtship, (2) Mutual Adaptation, (3) Peer Emulation, and (4) Coercion. We describe these practices and associated mechanisms and develop a process model indicating how they unfold and interrelate. Our study provides a nuanced, empirically grounded account of mature ecosystem alignment as an iterative process of multilateral interorganizational influence that leads to, on the one hand, a convergence of actions among an expanding set of ecosystem members and, on the other hand, a divergence of views between the newly aligned members and a subset of members who become increasingly entrenched in their perception of irreconcilable differences and ultimately leave the ecosystem. Our discussion suggests that the tension between the hub’s temptation to control and the ecosystem members’ concern about preserving their autonomy propels the alignment process to its conclusion. We conclude with methodological contributions, managerial implications and avenues for future research.
现存的关于生态系统结盟的实证研究对成熟的生态系统如何使其成员与新的价值主张结盟提供了很少的见解。我们对芬兰SOK主导的零售生态系统中七年中心驱动的对齐计划进行了纵向实证研究,探讨了一个成熟的生态系统中心如何试图将其成员纳入价值主张更新,生态系统范围内的计划以及成员的反应。我们发现,成熟的生态系统结盟过程通过四种不同的实践方式展开:(1)求爱,(2)相互适应,(3)同伴模仿,(4)强制。我们描述了这些实践和相关的机制,并开发了一个过程模型,表明它们是如何展开和相互关联的。我们的研究提供了一个细致入微的、基于经验的成熟生态系统结盟的描述,作为一个多边组织间影响的迭代过程,它一方面导致越来越多的生态系统成员之间的行动趋同,另一方面,新结盟的成员和一部分成员之间的观点分歧,这些成员越来越顽固地认为不可调和的差异,最终离开了生态系统。我们的讨论表明,枢纽控制的诱惑与生态系统成员对保持其自主性的关注之间的紧张关系推动了结盟过程的结束。我们总结了方法上的贡献、管理意义和未来研究的途径。
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