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Making Exceptions Exceptional: A Cross-Methodological Review and Future Research Agenda 让例外成为例外:交叉方法学回顾与未来研究议程
IF 13.5 1区 管理学 Q1 BUSINESS Pub Date : 2024-03-27 DOI: 10.1177/01492063241237225
Christina B. Hymer, Anne D. Smith
“Exceptions” refers to data obtained from a nontraditional context and/or data that emerge during data analysis that substantially deviate from other data present within a study. Both qualitative and quantitative research acknowledge exceptions; however, approaches for handling and discussing exceptions vary across these two perspectives and are rarely integrated. We provide a two-decade review of exception usages across 930 empirical articles in six leading management journals. Through our review, we identify two types of exceptions: planned and emergent. “Planned exceptions” describes unique data or phenomenon used to motivate a study design. “Emergent exceptions” describes nonconforming data that arise during data analysis. We review on-diagonal and off-diagonal patterns in exception uses across qualitative and quantitative research, pointing to varied ways that exceptions are used to further management theory. Based on insights gleaned from our review, we provide suggestions for researchers in handling exceptions across different phases of the research process: study design, data analysis, and findings presentation.
"例外 "是指从非传统背景下获得的数据和/或在数据分析过程中出现的数据,这些数据与研究中的其他数据存在很大差异。定性研究和定量研究都承认例外情况的存在;然而,处理和讨论例外情况的方法在这两种视角中各不相同,而且很少进行整合。我们对六种主要管理期刊上的 930 篇实证文章中的例外情况使用情况进行了长达二十年的回顾。通过回顾,我们发现了两种类型的例外情况:计划例外情况和突发例外情况。"计划中的例外 "描述了用于激发研究设计的独特数据或现象。"突发例外 "指的是在数据分析过程中出现的不符合要求的数据。我们回顾了定性和定量研究中例外情况使用的对角线和非对角线模式,指出了例外情况用于推进管理理论的各种方式。根据我们的综述,我们为研究人员在研究过程的不同阶段(研究设计、数据分析和结果展示)处理异常情况提供了建议。
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引用次数: 0
Organizational Engagement With Poverty: A Review and Reorientation 组织参与扶贫:回顾与重新定位
IF 13.5 1区 管理学 Q1 BUSINESS Pub Date : 2024-03-26 DOI: 10.1177/01492063241234663
Vivek Soundararajan, Sreevas Sahasranamam, Michael Rogerson, Hari Bapuji, Laura J. Spence, Jason D Shaw
Recognizing the potential contributions businesses can make to address the grand challenge of global poverty, management scholars have increasingly turned research attention to poverty. We conducted an integrative review of poverty studies in the organizational literature spanning from 1985 to 2022. Based on the review, we clarify poverty as a significant lack of market-oriented resources, opportunities, and capabilities. Further, we develop a framework that captures the ways in which organizational practices offer the poor, or deprive them of, resources, opportunities, and capabilities, and thereby contribute to poverty alleviation or aggravation respectively. Moreover, our framework identifies the necessary support conditions for an organization to effectively combat poverty. We conclude by proposing a research agenda aimed at advancing management scholarship on poverty.
由于认识到企业在应对全球贫困这一巨大挑战方面可能做出的贡献,管理学者越来越多地将研究目光转向贫困问题。我们对 1985 年至 2022 年组织文献中的贫困研究进行了综合回顾。在回顾的基础上,我们将贫困定义为严重缺乏以市场为导向的资源、机会和能力。此外,我们还建立了一个框架,以捕捉组织实践为贫困人口提供或剥夺资源、机会和能力,从而分别促进减贫或加剧贫困的方式。此外,我们的框架还确定了组织有效消除贫困的必要支持条件。最后,我们提出了一项研究议程,旨在推进有关贫困问题的管理学术研究。
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引用次数: 0
From Intent to Impact: A Proactive Event Approach for Amplifying Sustainability Across Time 从意图到影响:跨时空增强可持续性的积极活动方法
IF 13.5 1区 管理学 Q1 BUSINESS Pub Date : 2024-03-23 DOI: 10.1177/01492063231224370
Patrick J. Flynn, Amrou Awaysheh, Paul D. Bliese, Barbara B. Flynn
We extend event system theory (EST) to conceptualize proactive events and examine how event duration, timing, criticality, and disruption are related to two phases of change associated with an organizationally initiated event. Specifically, we explore the impact of a new sustainability monitoring system on energy consumption using longitudinal archival data from 87 manufacturing units of a Fortune 200 multinational firm. We use a variant of mixed-effects discontinuous growth modeling (DGM) to test EST propositions related to initial and longer-term changes associated with implementing the monitoring system. Results indicate that while the new sustainability monitoring system is effective in reducing within-unit energy consumption on average, there are significant differences in change magnitude between units. The magnitude of change during the pre-post phase was related to between-unit differences in event duration, timing, criticality, and disruption. Longer-term change patterns were related to between-unit differences in managerial criticality behaviors. The results empirically validate several of EST’s core propositions and provide an illustration of how DGM can be modified to study events that vary in onset and duration across entities.
我们扩展了事件系统理论(EST),将主动事件概念化,并研究了事件持续时间、时机、关键性和破坏性与组织发起的事件相关的两个变革阶段之间的关系。具体来说,我们利用一家财富 200 强跨国公司 87 个制造单位的纵向档案数据,探讨了新的可持续发展监控系统对能源消耗的影响。我们使用混合效应不连续增长模型(DGM)的变体来检验与实施监控系统相关的初始和长期变化有关的 EST 命题。结果表明,虽然新的可持续发展监测系统平均有效地降低了单位内部的能源消耗,但不同单位之间的变化幅度存在显著差异。预后阶段的变化幅度与单位之间在事件持续时间、时间、关键性和中断方面的差异有关。较长期的变化模式与单位间在管理关键性行为方面的差异有关。研究结果从经验上验证了 EST 的几个核心命题,并说明了如何对 DGM 进行修改,以研究不同实体之间在起始时间和持续时间上存在差异的事件。
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引用次数: 0
What Constitutes a Contribution at JOM? 什么是 JOM 的贡献?
IF 13.5 1区 管理学 Q1 BUSINESS Pub Date : 2024-03-22 DOI: 10.1177/01492063241238701
Gerry McNamara, Deidra J. Schleicher
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引用次数: 0
“You Don’t Want My Help?” The Negative and Positive Consequences of Help Offer Rejection "你不需要我的帮助?拒绝提供帮助的消极和积极后果
IF 13.5 1区 管理学 Q1 BUSINESS Pub Date : 2024-03-21 DOI: 10.1177/01492063231224375
Andrea L. Hetrick, Trevor M. Spoelma, Daniel W. Newton, Alexander C. Romney
Helping is ubiquitous in organizations and vital to individual and organizational effectiveness. Yet, for various reasons, offers to help are sometimes rejected. Help offeror reactions to help offer rejection, or how employees respond to coworkers refusing their propositions to assist with work tasks, is an important but overlooked area of inquiry in organizational research. Although negative reactions to having help rejected might seem intuitive, help offer rejection may also produce positive outcomes for help offerors. Drawing upon sociometer and sensemaking theories, we present a theoretical model in which help offer rejection indirectly reduces subsequent helping through reduced organization-based self-esteem (OBSE) and indirectly increases subsequent creativity through enhanced sensemaking. We propose that the strength of these effects is moderated by coworkers’ explanation sensitivity such that coworkers’ sensitive and sincere communication reduces the negative effect on OBSE and enhances the positive effect on sensemaking. We test and find general support for this conceptual model in two multiwave, multisource field studies of full-time workers and in an experimental vignette study. We discuss the theoretical and practical implications of our findings and suggest fruitful avenues for future research.
帮助在组织中无处不在,对个人和组织的效率至关重要。然而,出于各种原因,提供帮助的提议有时会遭到拒绝。求助者对求助被拒的反应,或者说员工如何应对同事拒绝其协助完成工作任务的提议,是组织研究中一个重要但被忽视的探究领域。尽管员工对求助被拒的负面反应看似直观,但求助被拒也可能给求助者带来积极的结果。借鉴 "社会度量器 "和 "感觉创造 "理论,我们提出了一个理论模型,在该模型中,求助被拒会通过降低组织自尊(OBSE)间接减少后续帮助,并通过增强感觉创造间接提高后续创造力。我们提出,这些效应的强度受同事解释敏感度的调节,因此同事敏感而真诚的沟通会降低对 OBSE 的负面影响,并增强对感性创造的正面影响。我们在两项针对全职工作者的多波次、多来源实地研究和一项实验性小插曲研究中对这一概念模型进行了测试,并发现其得到了普遍支持。我们讨论了研究结果的理论和实践意义,并为今后的研究提出了富有成效的途径。
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引用次数: 0
It’s Unexpected but Good: Leader Traditionality Fuels Greater Follower Reciprocation to Servant Leadership 出乎意料,但很好:领导者的传统促使追随者对仆人式领导产生更大的互惠效应
IF 13.5 1区 管理学 Q1 BUSINESS Pub Date : 2024-03-19 DOI: 10.1177/01492063231221979
Chenwei Liao, Junfeng Wu, Sandy J. Wayne, Robert C. Liden, Lynda Jiwen Song
Integrating expectancy violation theory and social exchange theory, we investigate the role of leader traditionality in augmenting the positive effect of servant leadership in promoting follower reciprocation in three studies. In Study 1, we substantiate in an experiment that individuals indeed expect leaders possessing traditional values to be less likely to engage in servant leadership behaviors compared with leaders who are low in traditionality. Further, we test our full model in an experiment (Study 2) and find support for our hypothesis that the relationship between servant leadership, follower trust in the leader, and subsequent follower organizational citizenship behavior is stronger for leaders higher (vs. lower) in traditional values. Replicating the findings from Study 2, we conduct a field investigation (Study 3) with multiwave and multisource data from a Fortune 500 company and obtain full support for our model. The consistent findings across our studies provide strong support for the role of leader traditionality in altering the social exchange relationship between servant leaders and their followers.
结合期望违背理论和社会交换理论,我们在三项研究中探讨了领导者的传统性在增强仆人式领导对促进追随者互惠的积极作用方面所起的作用。在研究一中,我们通过实验证明,与传统性较低的领导者相比,个人确实期望拥有传统价值观的领导者更少地参与仆人式领导行为。此外,我们还在实验(研究 2)中检验了我们的完整模型,并发现我们的假设得到了支持,即对于传统价值观较高(与较低)的领导者而言,仆人式领导、追随者对领导者的信任以及随后的追随者组织公民行为之间的关系更为紧密。在重复研究 2 发现的基础上,我们利用一家财富 500 强企业的多波多源数据进行了实地调查(研究 3),结果完全支持我们的模型。我们的研究结果一致,有力地证明了领导者的传统观念在改变仆人式领导者与其追随者之间的社会交换关系中的作用。
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引用次数: 0
The Minimum Viable Product (MVP): Theory and Practice 最小可行产品(MVP):理论与实践
IF 13.5 1区 管理学 Q1 BUSINESS Pub Date : 2024-03-19 DOI: 10.1177/01492063241227154
Regan Stevenson, Devin Burnell, Greg Fisher
Building and deploying a minimum viable product (MVP) is often considered a necessary step in the venture development process. Although MVPs are ubiquitous in practice, foundational scholarly work on MVPs is virtually nonexistent. We leverage and build upon the lean start-up literature and the scientific approach to entrepreneurship to develop theory related to the dimensionality, forms, risks, and trade-offs of MVPs. We first define and identify the conceptual boundaries of MVPs and explain the relationship between MVP dimensionality and MVP development decisions. We then specify how MVP risks emerge and how these risks relate to the trade-off decisions that entrepreneurs must grapple with when building and deploying MVPs. We conclude by presenting future research opportunities on this important but previously overlooked phenomenological artifact.
构建和部署最小可行产品(MVP)通常被认为是风险企业开发过程中的必要步骤。虽然 MVP 在实践中无处不在,但有关 MVP 的基础性学术研究却几乎不存在。我们利用精益创业文献和科学创业方法,并在此基础上发展与 MVP 的维度、形式、风险和权衡相关的理论。我们首先定义并确定了 MVP 的概念边界,并解释了 MVP 维度与 MVP 开发决策之间的关系。然后,我们具体说明了 MVP 风险是如何产生的,以及这些风险与企业家在构建和部署 MVP 时必须处理的权衡决策之间的关系。最后,我们就这一重要但之前被忽视的现象学工具提出了未来的研究机会。
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引用次数: 0
To Toe the Party Line? The Impact of Firm and CEO Partisanship on Corporate Mass-Media Normative Legitimacy 服从党的路线?公司和首席执行官的党派性对企业大众传媒规范合法性的影响
IF 13.5 1区 管理学 Q1 BUSINESS Pub Date : 2024-03-18 DOI: 10.1177/01492063231225646
Michael Hadani
Corporate political activity (CPA) research has traditionally focused on instrumental and strategic value, explicitly ignoring how external stakeholders, specifically the public, view the legitimacy implications of CPA, in particular with regard to partisan forms of CPA. Yet, recent research has begun introducing normative considerations into CPA, highlighting the impact of public evaluations on CPA, and partisan CPA, in particular. Focusing on normative affective legitimacy, as proxied by the tone of mass-media reporting rhetoric, this study explores the effect of firm and CEO partisan political contributions on corporate affective legitimacy. Utilizing three types of dynamic panel data analyses on S&P 500 firms over 20 years, the study provides consistent evidence that both firm-level and CEO-level partisan political action committee contributions are negatively associated with affective-based corporate legitimacy. Post hoc analyses reveal that in response to affective-legitimacy evaluations, firms reduce firm-level partisan political contributions and lobbying expenditures, but not other forms of CPA or partisan CPA. The study also finds that state-level public political polarization moderates the association between CEO partisan contributions and firms’ affective-legitimacy evaluations. This study is the first to systematically document the negative normative impact of CPA and partisan CPA. It strongly informs CPA theory and has practical implications for executives’ use of partisan CPA.
企业政治活动(CPA)研究历来侧重于工具价值和战略价值,明显忽视了外部利益相关者,特别是公众,如何看待企业政治活动的合法性影响,尤其是党派形式的企业政治活动。然而,最近的研究开始将规范性因素引入 CPA,强调公众评价对 CPA,特别是党派 CPA 的影响。本研究以大众媒体报道言论的基调所代表的规范性情感合法性为重点,探讨了公司和首席执行官的党派政治捐款对企业情感合法性的影响。通过对 S&P 500 强企业 20 年来三种类型的动态面板数据分析,本研究提供了一致的证据,表明公司层面和首席执行官层面的党派政治行动委员会捐款与基于情感的企业合法性负相关。事后分析表明,作为对情感合法性评价的回应,公司会减少公司层面的党派政治捐款和游说支出,但不会减少其他形式的注册会计师或党派注册会计师。研究还发现,州一级的公共政治极化调节了首席执行官党派贡献与公司情感-合法性评价之间的关联。这项研究首次系统地记录了注册会计师和党派注册会计师的负面规范影响。它为注册会计师理论提供了有力信息,并对高管使用党派注册会计师具有实际意义。
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引用次数: 0
Business Models and Lean Startup 商业模式和精益创业
IF 13.5 1区 管理学 Q1 BUSINESS Pub Date : 2024-03-16 DOI: 10.1177/01492063241228245
Christoph Zott, Raphael Amit
We explore the intersection between the lean startup methodology and research on business models. We note that both perspectives are anchored on a systematic approach to needs discovery and highlight the importance of value creation (vs. value appropriation). However, while the lean startup is centered on creating value for customers through discovery of product-market fit, research on business models concerns value creation for all stakeholders through establishing product-market-business model fit. We also discuss how the lean startup method informs research on business models and vice versa. We observe that the promise of applying lean startup to business models lies in probing the viability of new business models with an efficient and effective process. We find that business model research, in turn, can contribute to the lean startup methodology by (a) suggesting extensions to the method that derive from the holistic, system-level nature of the business model construct and (b) highlighting a range of specific experimental subprocesses, refinements, and tools that could be applied to refine the customer needs discovery process.
我们探讨了精益创业方法与商业模式研究之间的交叉点。我们注意到,这两种观点都立足于发现需求的系统方法,并强调价值创造(相对于价值占有)的重要性。然而,精益创业的核心是通过发现产品与市场的契合点为客户创造价值,而商业模式研究则关注通过建立产品-市场-商业模式的契合点为所有利益相关者创造价值。我们还讨论了精益创业方法如何为商业模式研究提供信息,反之亦然。我们注意到,将精益创业应用于商业模式的前景在于通过高效率和高效益的流程来探究新商业模式的可行性。我们发现,反过来,商业模式研究也可以通过以下方式为精益创业方法做出贡献:(a) 从商业模式构建的整体性和系统性出发,对该方法提出扩展建议;(b) 强调一系列具体的实验子流程、改进措施和工具,可用于完善客户需求发现流程。
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引用次数: 0
A Summer of Protest: Using Event System Theory To Test an Intersectional Leadership Advantage 抗议之夏利用事件系统理论检验交叉领导优势
IF 13.5 1区 管理学 Q1 BUSINESS Pub Date : 2024-03-16 DOI: 10.1177/01492063231226248
Alexander D. Stajkovic, Kayla Stajkovic
Widespread social unrest occurred in the United States in the Summer of 2020. Citizens took to the streets to challenge the prevailing social justice framework. According to event systemstheory, these Black Lives Matter (BLM) protests were high-strength, as they represented novel, critical, and disruptive events. They were also mega-threats as they focused on threats to the social identities of the marginalized communities. Because different approaches were taken in navigating the BLM protests by authorities, it was unclear what constitutes effective leadership during these events. We integrate insights from event-oriented literature with intersectionality of gender and race research to introduce an intersectional leadership advantage (ILA). This framework suggests that Black women, owing in part to the rich tapestry of their social experiences, tend to develop a distinct leadership style characterized by sensitivity to racial injustice, leaning into risk, and commitment to the community. These qualities enable Black women leaders to be effective during events like BLM protests. Utilizing data from six public sources covering 11,540 protests across 3,338 U.S. cities from May to August 2020, we hypothesized an interaction of city police chiefs’ gender and race in relation to protest-related violence (measured in three ways). Results revealed that protests in cities with Black women police chiefs were associated with the lowest levels of violence compared to other groups. This study provides insights into qualities associated with leadership effectiveness in high-strength mega-threat events, and it connects diversity in leadership roles to favorable outcomes.
2020 年夏天,美国发生了广泛的社会动荡。公民们走上街头,挑战现行的社会正义框架。根据事件系统理论,这些 "黑人生命至上"(BLM)抗议活动是高强度的,因为它们代表了新颖、关键和破坏性的事件。它们也是巨大的威胁,因为它们关注的是对边缘化社区社会身份的威胁。由于当局在引导 BLM 抗议活动时采取了不同的方法,因此在这些事件中什么才是有效的领导尚不清楚。我们将以事件为导向的文献中的见解与性别和种族的交叉性研究相结合,引入了交叉性领导优势(ILA)。该框架认为,黑人女性由于其丰富的社会经历,往往会形成一种独特的领导风格,其特点是对种族不公的敏感性、敢于冒险以及对社区的承诺。这些特质使黑人女性领导人能够在 BLM 抗议等活动中发挥有效作用。利用六种公开来源的数据,涵盖 2020 年 5 月至 8 月期间美国 3,338 个城市的 11,540 次抗议活动,我们假设城市警察局长的性别和种族与抗议活动相关的暴力行为(通过三种方式衡量)之间存在相互作用。结果显示,与其他群体相比,黑人女警察局长所在城市的抗议活动与最低水平的暴力有关。这项研究深入探讨了在高强度特大威胁事件中与领导有效性相关的素质,并将领导角色的多样性与有利结果联系起来。
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引用次数: 0
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Journal of Management
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