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Organization Design: Current Insights and Future Research Directions 组织设计:当前见解和未来研究方向
IF 13.5 1区 管理学 Q1 BUSINESS Pub Date : 2024-09-19 DOI: 10.1177/01492063241271242
John Joseph, Metin Sengul
We review the research on organization design from 2000 to 2023, inclusive. We identify four major approaches to organization design in the contemporary literature: configuration, control, channelization, and coordination. We discuss the key streams of research that characterize each of these approaches, as well as three emerging areas of research: AI and organizational decision-making, flat organizations, and multiple goals. Beyond the specific contributions of individual papers and streams of work, our review makes a number of high-level observations across approaches. We identify patterns that characterize this body of work, the methods used, open questions for future research, and a discussion of organization design as a theory. Collectively, these observations define the state of organization design research and may provide scholars with a foundation for future research.
我们回顾了 2000 年至 2023 年(含 2023 年)有关组织设计的研究。我们在当代文献中确定了组织设计的四种主要方法:配置、控制、疏导和协调。我们讨论了这些方法的主要研究流派,以及三个新兴研究领域:人工智能与组织决策、扁平化组织和多重目标。除了个别论文和工作流的具体贡献之外,我们的综述还对各种方法提出了一些高层次的看法。我们确定了这一研究成果的特征模式、所使用的方法、未来研究的开放性问题,并将组织设计作为一种理论进行了讨论。总之,这些观察界定了组织设计研究的现状,并为学者们未来的研究提供了基础。
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引用次数: 0
The Partners of My Partners: Shared Collaborative Experience and Team Performance in Surgical Teams 我的伙伴的伙伴外科团队的共同协作经验与团队绩效
IF 13.5 1区 管理学 Q1 BUSINESS Pub Date : 2024-09-10 DOI: 10.1177/01492063241271197
Marco Tonellato, Valentina Iacopino, Daniele Mascia, Alessandro Lomi
When teams in organizations are assembled to perform contingent tasks, team members carry with them experiences of prior interaction with partners in different teams. Focal team members share collaborative experiences to the extent that they worked with common external prior partners. Extending current research on team effectiveness, we investigate how shared collaborative experience (SCE) affects team performance. Consistent with the established understanding of team processes as carrying both a teamwork and a taskwork component, we conceptualize SCE as having two distinct dimensions that we call SCE extent and SCE diversity. We posit that high SCE extent increases the ability of teams to refine their teamwork processes, increasing their performance through enhanced coordination and reflexivity. We argue that high SCE diversity hinders the ability of teams to form a shared understanding of task demands, thus undermining team performance. Furthermore, we investigate the contingent effect of task complexity on the relationship between SCE and performance. We argue that the benefits of implicit coordination and the drawbacks of experience diversity decrease as tasks become more complex and require more explicit coordination and wider repertoires of responses. These predictions find support in an analysis of 1343 robot-assisted surgery operations performed by 114 surgeons during a four-year period in a private university hospital. By explicitly recognizing how team members benefit from the network of their shared prior partners, our study contributes to developing a new approach to study the effectiveness of temporary teams in organizations.
当组织中的团队被召集起来执行紧急任务时,团队成员都会携带以前与不同团队中的伙伴互动的经验。团队中的主要成员共享合作经验的程度取决于他们之前是否与共同的外部伙伴合作过。为了扩展目前对团队效率的研究,我们研究了共享合作经验(SCE)如何影响团队绩效。根据对团队过程既包含团队工作又包含任务工作的既定理解,我们将 SCE 概念化为两个不同的维度,我们称之为 SCE 程度和 SCE 多样性。我们认为,SCE 程度越高,团队完善团队工作流程的能力就越强,从而通过加强协调和反思来提高团队绩效。我们认为,高 SCE 多样性会阻碍团队形成对任务需求的共同理解,从而影响团队绩效。此外,我们还研究了任务复杂性对 SCE 和绩效之间关系的偶然影响。我们认为,随着任务变得越来越复杂,需要更多明确的协调和更广泛的反应范围,内隐协调的益处和经验多样性的弊端就会减少。我们对一家私立大学医院的 114 名外科医生在四年内完成的 1343 例机器人辅助手术进行了分析,结果支持了上述预测。通过明确认识到团队成员如何从他们共同的先前伙伴网络中获益,我们的研究有助于开发一种新方法来研究组织中临时团队的有效性。
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引用次数: 0
Signaling Theory: State of the Theory and Its Future 信号理论:理论现状与未来
IF 13.5 1区 管理学 Q1 BUSINESS Pub Date : 2024-09-04 DOI: 10.1177/01492063241268459
Brian L. Connelly, S. Trevis Certo, Christopher R. Reutzel, Mark R. DesJardine, Yi Shi Zhou
Signaling theory is about decision-making and communication. It describes scenarios where signalers send observable signals that carry credible information about unobservable qualities. When decision-makers have incomplete or imperfect information, signals can help them make better decisions. The power of a signal, though, lies in its cost, with the best signals being highly costly for low-quality signalers and less costly for high-quality signalers. Given the centrality of these ideas in the organizational sciences, we examine management studies that use signaling theory to help explain phenomena that occur within and among organizations. Our review draws attention to how signaling theorists have introduced important complexities to the signaling process, uncovered theoretical boundary conditions of signaling, described new actors within signaling systems, and demonstrated novel ways to apply signaling theory to understand behavior in an array of research contexts involving a wide range of organizational stakeholders. We also offer ideas about how scholars can account for costs when they apply the theory, extend the theory in more organizational settings, and create abstract extensions of the theory’s major concepts. Our intent is to provide researchers with a panoramic perspective on the state of signaling theory and inspire further development so that we can collectively advance signaling theory as much in the next decade as it has advanced in the last.
信号理论与决策和交流有关。它描述了这样一种情景:信号发出者发出可观察到的信号,这些信号携带着关于不可观察品质的可信信息。当决策者拥有不完整或不完善的信息时,信号可以帮助他们做出更好的决策。不过,信号的威力在于其成本,对于低质量的信号发出者来说,最佳信号的成本很高,而对于高质量的信号发出者来说,成本较低。鉴于这些观点在组织科学中的核心地位,我们对使用信号理论来帮助解释组织内部和组织之间发生的现象的管理研究进行了审查。我们的综述提请大家注意信号理论家是如何为信号传递过程引入重要的复杂性、揭示信号传递的理论边界条件、描述信号传递系统中的新行为主体,以及在涉及广泛组织利益相关者的一系列研究情境中展示应用信号传递理论理解行为的新方法的。我们还就学者如何在应用该理论时考虑成本、如何在更多组织环境中扩展该理论以及如何对该理论的主要概念进行抽象扩展等问题提出了一些想法。我们的目的是为研究人员提供有关信号传递理论现状的全景视角,并激励他们进一步发展,从而使我们在下一个十年能够共同推进信号传递理论的发展,就像它在上一个十年所取得的进步一样。
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引用次数: 0
Categorizing the Complexity: A Scoping Review of Structures Within Organizations 对复杂性进行分类:组织内部结构的范围审查
IF 13.5 1区 管理学 Q1 BUSINESS Pub Date : 2024-09-04 DOI: 10.1177/01492063241271252
Maximilian K. Watson, Christopher C. Winchester, Margaret M. Luciano, Stephen E. Humphrey
Structures involve a patterned regularity of interactions and frameworks that guide what individuals work on, with whom, and who influences those decisions. A deeper understanding of structures that exist within organizations has begun to emerge and illuminate new forms of structures (over 100 of them) that drive behavior in organizations. In this scoping review, we organize the fragmented insights on structure within organizations into a unifying framework that provides a coherent foundation for the domain by identifying nine topic domains and offering a summary of each (i.e., authority structures, cognitive structures, communication structures, coordination structures, leadership structures, motivational structures, social structures, task structures, and temporal structures). Next, as multiple structures co-occur within organizations, we explore the connections across topic domains, including their combinations. Understanding the separate topic domains and their combinations enables researchers and practitioners to understand why employee behaviors are inconsistent with the behaviors endorsed by a particular structure and better navigate the inherent complexity of structures within organizations. Finally, we outline implications for future work featuring structure combinations as well as emergent areas from the topic domains, such as the potential for change. Given the ubiquity of structures in organizations and their links with a variety of theoretical domains, this article’s implications have the potential to benefit a wide range of scholars and managers.
结构涉及互动和框架的模式化规律性,这些互动和框架指导着个人在哪些方面开展工作、与谁合作以及谁会影响这些决策。人们开始对组织内部存在的结构有了更深入的了解,并发现了驱动组织行为的新结构形式(超过 100 种)。在这篇范围综述中,我们将组织内部结构的零散观点整理成一个统一的框架,通过确定九个主题域并对每个主题域(即权威结构、认知结构、沟通结构、协调结构、领导结构、激励结构、社会结构、任务结构和时间结构)进行总结,为该领域提供一个连贯的基础。接下来,由于组织内同时存在多种结构,我们将探讨各主题域之间的联系,包括它们之间的组合。了解了不同的主题域及其组合,研究人员和从业人员就能理解为什么员工的行为与特定结构所认可的行为不一致,并更好地驾驭组织内结构的内在复杂性。最后,我们概述了以结构组合为特点的未来工作的意义,以及主题领域中出现的新领域,如变革的潜力。鉴于结构在组织中的普遍性及其与各种理论领域的联系,本文的启示有可能使广大学者和管理者受益。
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引用次数: 0
To Compare Is Human: A Review of Social Comparison Theory in Organizational Settings 比较是人性:组织环境中的社会比较理论综述
IF 13.5 1区 管理学 Q1 BUSINESS Pub Date : 2024-08-26 DOI: 10.1177/01492063241266157
Michael J. Matthews, Thomas K. Kelemen
Social comparisons are one of the most ubiquitous behaviors that individuals, groups, and firms undertake. In particular, social comparison theory is based upon the premise that actors are motivated to engage in comparisons and that decisions throughout this process impact employees’ core self-evaluations, team relations, executives’ behaviors, firm prestige, and more. However, despite the prevalence of the phenomenon—and thereby the frequent application of the theory in organizational studies—a synopsis of the theory’s underpinnings and extant findings remains absent. Here, we present a state-of-the-art review that summarizes the theory’s history and mechanics and critically examines how social comparison theory has been applied in organizational studies across multiple levels of analysis. In particular, we identify several problems within the literature, including patterns of theoretical imprecision when applying the theory, lopsided attention paid to the micro-level of analysis, and an underappreciation of subjective comparisons. In addition to discussing the extant literature and common methodological approaches, we present a simplified model of social comparisons. Based on this new theory-building, we discuss ways the field can move forward to reconcile some of the identified problems.
社会比较是个人、群体和企业最普遍的行为之一。特别是,社会比较理论的前提是,行为者有参与比较的动机,而且整个过程中的决策会影响员工的核心自我评价、团队关系、高管行为、公司声誉等。然而,尽管这一现象十分普遍,因此该理论也经常被应用于组织研究中,但关于该理论的基础和现有研究结果的概述却仍然缺失。在此,我们将发表一篇最新综述,总结该理论的历史和机理,并批判性地考察社会比较理论在组织研究中的应用情况,包括多个分析层面。我们特别指出了文献中存在的几个问题,包括应用该理论时理论不精确的模式、对微观分析的片面关注以及对主观比较的重视不足。除了讨论现有文献和常见的方法论之外,我们还提出了一个简化的社会比较模型。在这一新理论构建的基础上,我们讨论了这一领域向前迈进的方法,以调和一些已发现的问题。
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引用次数: 0
Longing for the Past: The Dual Effects of Daily Nostalgia on Employee Performance 怀念过去:日常怀旧对员工绩效的双重影响
IF 13.5 1区 管理学 Q1 BUSINESS Pub Date : 2024-08-23 DOI: 10.1177/01492063241268695
Jessica R. Methot, Kevin W. Rockmann, Emily H. Rosado-Solomon
Employees’ daily routines (e.g., commutes, lunch breaks, conversations with coworkers or family members) are vital rituals that create order and meaning. However, employees frequently experience changes to how their work and nonwork lives operate, which can generate discontinuity and spark nostalgia—a sentimental longing for the past. In this study, we draw from theory on the dual nature of emotional ambivalence and the literature on emotion regulation to explore countervailing effects of daily nostalgia on employee performance. In a sample of employed adults recruited from a northeastern U.S. university’s alumni database and LinkedIn ( n = 109), we used an experience sampling method to capture within-individual variation in nostalgia over 3 weeks. Results of multilevel path analysis showed, on one hand, nostalgia was positively associated with employees’ cognitive change strategies (e.g., reappraising one’s situation), which translated into heightened organizational citizenship behaviors; on the other hand, nostalgia was also positively associated with employees’ attentional deployment strategies (e.g., distraction), which reduced daily task performance and increased daily counterproductive work behaviors. Unexpectedly, results showed higher trait-level future temporal focus exacerbated the positive effect of nostalgia on attentional deployment. Our results suggest nostalgia embodies a complex mix of emotions that impact individuals’ response strategies and, ultimately, performance.
员工的日常生活(如上下班途中、午休时间、与同事或家人的交谈)是创造秩序和意义的重要仪式。然而,员工的工作和非工作生活方式经常会发生变化,这可能会产生不连续性并引发怀旧情绪--一种对过去的感伤渴望。在本研究中,我们借鉴了情感矛盾的双重性理论和情感调节的相关文献,来探讨日常怀旧情绪对员工绩效的反作用。我们从美国东北部一所大学的校友数据库和 LinkedIn(n = 109)中招募了一批在职成年人作为样本,使用经验取样法来捕捉怀旧情绪在 3 周内的个体差异。多层次路径分析结果表明,一方面,怀旧情绪与员工的认知改变策略(如重新评估自己的处境)呈正相关,从而转化为组织公民行为;另一方面,怀旧情绪也与员工的注意力调配策略(如分散注意力)呈正相关,从而降低了员工的日常任务绩效,增加了员工的日常反工作行为。意想不到的是,结果显示,特质水平较高的未来时间焦点加剧了怀旧对注意力调配的积极影响。我们的研究结果表明,怀旧包含着复杂的情绪组合,会影响个人的反应策略,并最终影响工作表现。
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引用次数: 0
Contextualizing Lean Startup and Alternative Approaches for New Venture Creation: Introducing the Special Issue 精益创业和新创企业创建替代方法的内涵:特刊介绍
IF 13.5 1区 管理学 Q1 BUSINESS Pub Date : 2024-08-05 DOI: 10.1177/01492063241264228
Shaker A. Zahra, Marc Gruber, James G. Combs
The Lean Startup movement fundamentally changed entrepreneurial education and the way new ventures evolve. While Steve Blank and other founders of the movement embraced academic ideas, the movement grew among practitioners largely disconnected from academic entrepreneurship research. The purposes of this special issue are (1) to better connect Lean Startup practice to academic entrepreneurship research and (2) to advance theory regarding Lean Startup practices and their outcomes. After a brief and personal story of Lean Startup’s beginnings by its founder, Steve Blank, the first set of papers in this special issue juxtapose Lean Startup with alternative approaches to new venture creation developed by scholars outside the influence of the Lean Startup movement. The second set of papers describe how Lean Startup might be contextualized for different unique situations. The third set dives into different Lean Startup practices to help researchers and practitioners think more deeply about decisions and trade-offs made during implementation of Lean Startup.
精益创业运动从根本上改变了创业教育和新企业的发展方式。虽然史蒂夫-布兰克(Steve Blank)和该运动的其他创始人接受了学术理念,但该运动是在与学术创业研究基本脱节的实践者中发展起来的。本特刊的目的是:(1) 将精益创业实践与学术创业研究更好地联系起来;(2) 推进有关精益创业实践及其成果的理论。在精益创业创始人史蒂夫-布兰克(Steve Blank)简要讲述了精益创业的个人经历之后,本特刊的第一组论文将精益创业与精益创业运动影响范围之外的学者开发的新创企业替代方法并列。第二组论文介绍了如何针对不同的独特情况对精益创业进行背景化。第三组论文深入探讨了不同的精益创业实践,以帮助研究人员和从业人员更深入地思考在实施精益创业过程中做出的决策和权衡。
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引用次数: 0
The Role of Time in Strategic Human Resource Management Research: A Review and Research Agenda 时间在战略性人力资源管理研究中的作用:回顾与研究议程
IF 13.5 1区 管理学 Q1 BUSINESS Pub Date : 2024-07-31 DOI: 10.1177/01492063241264250
Corine Boon, Kaifeng Jiang, Rory Eckardt
Although time is an essential component of the relationships between human resource (HR) systems and their antecedents and consequences, strategic human resource management (SHRM) research has been long criticized for not paying enough attention to the role of time in theory development and research design. To evaluate how the time issue has been addressed in this research field, we reviewed 237 empirical studies on HR systems that incorporated time, using temporal features. We found that while the number of studies incorporating time has increased substantially over time, there is a lack of progress regarding testing and theorizing temporal effects, thus we lack understanding of change or relationships over time. Based on our findings, we offer specific guidance on hypothesizing and theorizing the role of time in SHRM, and we offer suggestions for research design and statistical analyses in temporal research of SHRM. By integrating temporal models, temporal features, and methodologies for testing temporal relationships with SHRM research, this review aims to advance SHRM research to adopt more truly dynamic views to examine HR systems and their antecedents and effects.
尽管时间是人力资源(HR)系统及其前因后果之间关系的重要组成部分,但战略人力资源管理(SHRM)研究长期以来一直受到批评,因为在理论发展和研究设计中对时间的作用重视不够。为了评估该研究领域是如何解决时间问题的,我们回顾了 237 项关于人力资源系统的实证研究,这些研究利用时间特征将时间纳入其中。我们发现,虽然随着时间的推移,纳入时间的研究数量大幅增加,但在时间效应的测试和理论化方面却缺乏进展,因此我们对时间的变化或关系缺乏了解。基于我们的发现,我们为假设和理论化时间在人力资源管理中的作用提供了具体指导,并为人力资源管理时间研究中的研究设计和统计分析提供了建议。通过将时间模型、时间特征以及检验时间关系的方法与人力资源管理研究相结合,本综述旨在推动人力资源管理研究采用更真实的动态观点来考察人力资源系统及其前因后果。
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引用次数: 0
Addressing Endogeneity in Meta-Analysis: Instrumental Variable Based Meta-Analytic Structural Equation Modeling 解决元分析中的内生性问题:基于工具变量的元分析结构方程模型
IF 13.5 1区 管理学 Q1 BUSINESS Pub Date : 2024-07-31 DOI: 10.1177/01492063241263331
Zijun Ke, Yucheng Zhang, Zhongwei Hou, Michael J. Zyphur
In management research, meta-analysis is often used to aggregate findings from observational studies that lack random assignment to predictors (e.g., surveys), which may pose challenges in making accurate inferences due to the correlational nature of effect sizes. To improve inferential accuracy, we show how instrumental variable (IV) methods can be integrated into meta-analysis to help researchers obtain unbiased estimates. Our IV-based meta-analytic structural equation modeling (IV-MASEM) method relies on the fact that IVs can be incorporated into SEM, and meta-analytic effect sizes from correlational research can be used for MASEM. Conveniently, IV-MASEM does not require that each primary study measures all relevant variables, and it can address typical types of endogeneity, such as omitted variable bias. We clarify how the principles of IV-SEM can be applied to MASEM and then conduct three simulations to study the validity of IV-MASEM versus Univariate Meta-Analyses (UMA) and MASEMs that exclude IVs when the instruments were appropriate, inappropriate, and missing from a subset of primary studies. We also offer an illustrative study to demonstrate how to apply IV-MASEM to address endogeneity concerns in meta-analysis, which includes a new R function to test the qualifying conditions for IVs. We conclude with limitations and future directions for IV-MASEM.
在管理研究中,荟萃分析通常用于汇总缺乏预测因素随机分配的观察性研究(如调查)的结果,由于效应大小的相关性,这可能会给准确推断带来挑战。为了提高推论的准确性,我们展示了如何将工具变量(IV)方法整合到元分析中,以帮助研究人员获得无偏估计值。我们的基于 IV 的元分析结构方程建模(IV-MASEM)方法依赖于这样一个事实:IV 可以被纳入 SEM,而来自相关研究的元分析效应大小可以用于 MASEM。方便的是,IV-MASEM 不要求每项主要研究都测量所有相关变量,而且可以解决典型类型的内生性问题,如遗漏变量偏差。我们阐明了如何将 IV-SEM 的原理应用于 MASEM,然后进行了三次模拟,研究 IV-MASEM 与单变量 Meta-Analyses (UMA) 和 MASEM 的有效性对比,后者在工具适当、不适当以及主要研究子集缺失的情况下排除了 IV。我们还提供了一个示例研究,演示如何应用 IV-MASEM 解决荟萃分析中的内生性问题,其中包括一个新的 R 函数来测试 IV 的合格条件。最后,我们总结了 IV-MASEM 的局限性和未来发展方向。
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引用次数: 0
Using Augmentation-Based AI Tool at Work: A Daily Investigation of Learning-Based Benefit and Challenge 在工作中使用基于增强的人工智能工具:基于学习的收益与挑战的日常调查
IF 13.5 1区 管理学 Q1 BUSINESS Pub Date : 2024-07-31 DOI: 10.1177/01492063241266503
Yiduo Shao, Chengquan Huang, Yifan Song, Mo Wang, Young Ho Song, Ruodan Shao
Augmentation-based artificial intelligence (AI) artifacts are increasingly being incorporated into the workplace. The coupling of employees and AI tools, given their complementary strengths, expands and expedites employees’ access to information and affords important learning opportunities. However, existing research has yet to fully understand the learning-based benefits and challenges for employees in augmentation. Integrating insights from AI augmentation literature and cognitive load theory, we conducted a daily diary study to understand employees’ experience using augmentation-based AI at work on a daily basis. We theorized and found that, on the one hand, frequent usage of augmentation-based AI during a workday was associated with greater knowledge gain and subsequently better task performance at the end of the workday. On the other hand, using augmentation-based AI frequently also led employees to experience information overload, which in turn impaired their performance and recovery at the end of the workday. In addition to elucidating the countervailing mechanisms, we identified employee openness to experience as a dispositional factor, and positive affect as a momentary state that shaped the effects of using augmentation-based AI over the workday. Our research has implications for understanding AI augmentation dynamics from a learning-based perspective, as well as AI’s impact on employees at large.
基于增强技术的人工智能(AI)工具正越来越多地融入工作场所。员工和人工智能工具优势互补,两者的结合扩大并加快了员工获取信息的速度,并提供了重要的学习机会。然而,现有研究尚未充分了解员工在增强过程中基于学习的收益和挑战。结合人工智能增强技术文献和认知负荷理论,我们开展了一项每日日记研究,以了解员工在日常工作中使用基于增强技术的人工智能的体验。我们推测并发现,一方面,在工作日期间频繁使用基于增强功能的人工智能与更多的知识增长相关,从而在工作日结束时获得更好的任务绩效。另一方面,频繁使用增强型人工智能也会导致员工信息超载,进而影响他们在工作日结束时的工作表现和恢复能力。除了阐明相互抵消的机制外,我们还发现员工对经验的开放性是一种倾向性因素,而积极情绪则是一种瞬间状态,它们影响着员工在工作日使用基于增强功能的人工智能的效果。我们的研究对于从基于学习的角度理解人工智能增强动态以及人工智能对广大员工的影响具有重要意义。
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引用次数: 0
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Journal of Management
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