Rae Thomas BEd, Grad Dip Couns Psych, PhD, Vinay Gangathimmaiah MBBS, MPH, FACEM, Marlow Coates FACRRM, FRACGP-RG, FRACMA, JCCA/DRGA, Michelle Guppy MBBS, FRACGP, MPH
Occasions of low-value care (LVC) are those that confer little or no benefit to the patient or where harm (including lost treatment opportunity and financial cost) exceeds likely benefit.1 While it is easy to conceptualise health care as either low or high value, the reality is that ‘value’ is conferred on a continuum and within a context. Some health care activities are widely acknowledged as low value (e.g., cranial CT in patients without meeting clinical decision criteria2 and MRIs for low back pain3). However, much health care is conducted in the ‘grey zone’4, 5 where the ‘value’ of health care is context dependent.
In regional, rural and remote Australia, the provision of health care is characterised by challenges distinct from our urban counterparts. Limited access to services, high rates of multimorbidity, and a maldistributed and inconstant workforce are some of the contextual factors in our ‘grey zone’.
From the perspectives of regional (Townsville), rural (New England) and remote (Thursday Island) health services, we describe how the contexts of our clinical environments guide our clinical decisions and challenge notions of what is, and what is not, LVC.
Townsville University Hospital is a tertiary referral centre in regional North Queensland supporting the health care needs of 700 000 people.6 Amidst a national context of emergency department overcrowding7, 8 the Townsville University Hospital Emergency Department (TUH-ED) cared for 99 748 people in 2024. The challenges of providing care in this time-, space-, staff- and information-constrained setting can lead to LVC.9 Similar to metropolitan settings, we have identified that approximately a third of urine cultures, coagulation studies, blood cultures and cranial CT scans conducted within the TUH-ED setting, may be seen as low value.10, 11 Recent semi-structured interviews with TUH-ED clinicians identified LVC is fuelled by perceptions of efficiency further compounded by clinician beliefs about consequences and capabilities of care provision (unpublished data). This array of systemic and individual factors is shaping clinician behaviour and contributing to the persistence of LVC at TUH-ED.
The New England region of NSW has a population of 160 000 spread over a wide geographic area with regional and rural towns of MM3-6 in size. Like many rural health services, there is an increasing reliance on a locum rather than a local workforce. In many locations, it is difficult to even attract a locum workforce, so emergency care is provided via telehealth support. Since telehealth specialists cannot physically examine patients, the ordering CT scans of all body parts has increased. It is likely that clinical skill variability, concern for patient outcomes and the desire for a cli
{"title":"Editorial: Navigating low-value care in regional, rural and remote Australia","authors":"Rae Thomas BEd, Grad Dip Couns Psych, PhD, Vinay Gangathimmaiah MBBS, MPH, FACEM, Marlow Coates FACRRM, FRACGP-RG, FRACMA, JCCA/DRGA, Michelle Guppy MBBS, FRACGP, MPH","doi":"10.1111/ajr.13123","DOIUrl":"https://doi.org/10.1111/ajr.13123","url":null,"abstract":"<p>Occasions of low-value care (LVC) are those that confer little or no benefit to the patient or where harm (including lost treatment opportunity and financial cost) exceeds likely benefit.<span><sup>1</sup></span> While it is easy to conceptualise health care as either low or high value, the reality is that ‘value’ is conferred on a continuum and within a context. Some health care activities are widely acknowledged as low value (e.g., cranial CT in patients without meeting clinical decision criteria<span><sup>2</sup></span> and MRIs for low back pain<span><sup>3</sup></span>). However, much health care is conducted in the ‘grey zone’<span><sup>4, 5</sup></span> where the ‘value’ of health care is context dependent.</p><p>In regional, rural and remote Australia, the provision of health care is characterised by challenges distinct from our urban counterparts. Limited access to services, high rates of multimorbidity, and a maldistributed and inconstant workforce are some of the contextual factors in our ‘grey zone’.</p><p>From the perspectives of regional (Townsville), rural (New England) and remote (Thursday Island) health services, we describe how the contexts of our clinical environments guide our clinical decisions and challenge notions of what is, and what is not, LVC.</p><p>Townsville University Hospital is a tertiary referral centre in regional North Queensland supporting the health care needs of 700 000 people.<span><sup>6</sup></span> Amidst a national context of emergency department overcrowding<span><sup>7, 8</sup></span> the Townsville University Hospital Emergency Department (TUH-ED) cared for 99 748 people in 2024. The challenges of providing care in this time-, space-, staff- and information-constrained setting can lead to LVC.<span><sup>9</sup></span> Similar to metropolitan settings, we have identified that approximately a third of urine cultures, coagulation studies, blood cultures and cranial CT scans conducted within the TUH-ED setting, may be seen as low value.<span><sup>10, 11</sup></span> Recent semi-structured interviews with TUH-ED clinicians identified LVC is fuelled by perceptions of efficiency further compounded by clinician beliefs about consequences and capabilities of care provision (unpublished data). This array of systemic and individual factors is shaping clinician behaviour and contributing to the persistence of LVC at TUH-ED.</p><p>The New England region of NSW has a population of 160 000 spread over a wide geographic area with regional and rural towns of MM3-6 in size. Like many rural health services, there is an increasing reliance on a locum rather than a local workforce. In many locations, it is difficult to even attract a locum workforce, so emergency care is provided via telehealth support. Since telehealth specialists cannot physically examine patients, the ordering CT scans of all body parts has increased. It is likely that clinical skill variability, concern for patient outcomes and the desire for a cli","PeriodicalId":55421,"journal":{"name":"Australian Journal of Rural Health","volume":null,"pages":null},"PeriodicalIF":1.8,"publicationDate":"2024-04-22","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://onlinelibrary.wiley.com/doi/epdf/10.1111/ajr.13123","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"140632054","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":4,"RegionCategory":"医学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Matthew G. Cehic MD, Casey Knight MBBS, David Morris MD, James Van Essen MD, Nitin Bither MS (Orthopaedic Surgery), Kanishka Williams FRACS (Orthopaedic Surgery)