{"title":"Administration and Equality of Access","authors":"M. Milakovich","doi":"10.4324/9781003215875-6","DOIUrl":"https://doi.org/10.4324/9781003215875-6","url":null,"abstract":"","PeriodicalId":56357,"journal":{"name":"Digital Policy Regulation and Governance","volume":"21 1","pages":""},"PeriodicalIF":1.8,"publicationDate":"2021-08-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"83396626","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2021-08-27DOI: 10.4324/9781003215875-11
M. Milakovich
{"title":"Globalization, Immigration, and International Trade","authors":"M. Milakovich","doi":"10.4324/9781003215875-11","DOIUrl":"https://doi.org/10.4324/9781003215875-11","url":null,"abstract":"","PeriodicalId":56357,"journal":{"name":"Digital Policy Regulation and Governance","volume":"18 1","pages":""},"PeriodicalIF":1.8,"publicationDate":"2021-08-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"75532746","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Legislation and Regulation for Accountability and Performance Improvement","authors":"M. Milakovich","doi":"10.4324/9781003215875-7","DOIUrl":"https://doi.org/10.4324/9781003215875-7","url":null,"abstract":"","PeriodicalId":56357,"journal":{"name":"Digital Policy Regulation and Governance","volume":"104 1","pages":""},"PeriodicalIF":1.8,"publicationDate":"2021-08-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"87724372","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Applying Artificial Intelligence and Smart Technologies to Improve Performance and Results","authors":"M. Milakovich","doi":"10.4324/9781003215875-8","DOIUrl":"https://doi.org/10.4324/9781003215875-8","url":null,"abstract":"","PeriodicalId":56357,"journal":{"name":"Digital Policy Regulation and Governance","volume":"17 1","pages":""},"PeriodicalIF":1.8,"publicationDate":"2021-08-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"75008551","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"From Representative to Digital Democracy","authors":"M. Milakovich","doi":"10.4324/9781003215875-3","DOIUrl":"https://doi.org/10.4324/9781003215875-3","url":null,"abstract":"","PeriodicalId":56357,"journal":{"name":"Digital Policy Regulation and Governance","volume":"29 1","pages":""},"PeriodicalIF":1.8,"publicationDate":"2021-08-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"86920622","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Applying Digital Technologies to Improve Remote Delivery of Public Services","authors":"M. Milakovich","doi":"10.4324/9781003215875-9","DOIUrl":"https://doi.org/10.4324/9781003215875-9","url":null,"abstract":"","PeriodicalId":56357,"journal":{"name":"Digital Policy Regulation and Governance","volume":"1 1","pages":""},"PeriodicalIF":1.8,"publicationDate":"2021-08-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"74660840","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2021-08-26DOI: 10.1108/dprg-01-2021-0025
Peter Dithan Ntale, Muhammed Ngoma
Purpose The purpose of this paper is to assess the readiness of Ugandans to accept electronic voting under the restrictive conditions of the COVID-19 pandemic. Design/methodology/approach A semi-structured questionnaire, built on a five-point-Likert scale with responses ranging from 1 – strongly disagree to 5 – strongly agree was used to get quantifiable data from four main electoral stakeholders i.e. the policymakers, urban and semi-urban youth, rural voters and government officials. These stakeholders were purposively and conveniently selected because of the influential roles they play in promoting electoral democracy in Uganda. Using a cross-sectional survey design, the authors adopted correlational and quantitative research designs to collect and analyse data. Data was collected from a maximum sample size of 384 as recommended by Krejcie and Morgan (1970) from which 252 useful responses (65.6% response rate) were obtained. Using a statistical package for social scientists version 21.0, the authors performed a Pearson correlation coefficient to determine the relationships between study variables and linear regression analysis to predict the readiness of the stakeholders to accept e-voting more especially under the constraints caused by the COVID-19 pandemic. Findings There was a positive significant relationship between perceived usefulness (PU) and attitude towards adoption, perceived ease of use and attitude towards adoption, attitude and readiness and finally trust propensity and readiness. The regression results show that 65% of the variations in readiness to adopt e-voting can be explained by perceived ease of use, PU, trust propensity and attitude towards adoption. Attitude towards adopting e-voting accounts for the highest variations in the model followed by trust propensity and finally PU. However, perceived ease of use was found to be insignificant. Research limitations/implications The study was limited to only PU, perceived ease of use, trust propensity, attitudes towards using/adoption and readiness to accept e-voting amidst the COVID-19 strict conditions. In Africa, electoral democracy can be influenced by a number of factors such as finances, education levels, sectarianism, voter rigging, perceived risk, political and economic environment. These were not taken into consideration yet they would affect the stakeholders’ attitudes and perceptions which would directly or indirectly affect the adoption of electronic voting. Practical implications Given the low levels of technology infrastructure in the country, there is a general low uptake of technology-oriented systems. The internet reach is low and quality is poor whilst the radio and televisions network is limited to a few urban settings, poor quality technology systems such as the recently acquired voter biometric systems and the constant government actions to switch off the internet and social media whenever there are contentious political issues. These inadequacies tog
{"title":"Is COVID-19 threatening electoral democracy in Uganda? Readiness to accept “scientific voting” (electronic voting) amidst the COVID-19 pandemic","authors":"Peter Dithan Ntale, Muhammed Ngoma","doi":"10.1108/dprg-01-2021-0025","DOIUrl":"https://doi.org/10.1108/dprg-01-2021-0025","url":null,"abstract":"\u0000Purpose\u0000The purpose of this paper is to assess the readiness of Ugandans to accept electronic voting under the restrictive conditions of the COVID-19 pandemic.\u0000\u0000\u0000Design/methodology/approach\u0000A semi-structured questionnaire, built on a five-point-Likert scale with responses ranging from 1 – strongly disagree to 5 – strongly agree was used to get quantifiable data from four main electoral stakeholders i.e. the policymakers, urban and semi-urban youth, rural voters and government officials. These stakeholders were purposively and conveniently selected because of the influential roles they play in promoting electoral democracy in Uganda. Using a cross-sectional survey design, the authors adopted correlational and quantitative research designs to collect and analyse data. Data was collected from a maximum sample size of 384 as recommended by Krejcie and Morgan (1970) from which 252 useful responses (65.6% response rate) were obtained. Using a statistical package for social scientists version 21.0, the authors performed a Pearson correlation coefficient to determine the relationships between study variables and linear regression analysis to predict the readiness of the stakeholders to accept e-voting more especially under the constraints caused by the COVID-19 pandemic.\u0000\u0000\u0000Findings\u0000There was a positive significant relationship between perceived usefulness (PU) and attitude towards adoption, perceived ease of use and attitude towards adoption, attitude and readiness and finally trust propensity and readiness. The regression results show that 65% of the variations in readiness to adopt e-voting can be explained by perceived ease of use, PU, trust propensity and attitude towards adoption. Attitude towards adopting e-voting accounts for the highest variations in the model followed by trust propensity and finally PU. However, perceived ease of use was found to be insignificant.\u0000\u0000\u0000Research limitations/implications\u0000The study was limited to only PU, perceived ease of use, trust propensity, attitudes towards using/adoption and readiness to accept e-voting amidst the COVID-19 strict conditions. In Africa, electoral democracy can be influenced by a number of factors such as finances, education levels, sectarianism, voter rigging, perceived risk, political and economic environment. These were not taken into consideration yet they would affect the stakeholders’ attitudes and perceptions which would directly or indirectly affect the adoption of electronic voting.\u0000\u0000\u0000Practical implications\u0000Given the low levels of technology infrastructure in the country, there is a general low uptake of technology-oriented systems. The internet reach is low and quality is poor whilst the radio and televisions network is limited to a few urban settings, poor quality technology systems such as the recently acquired voter biometric systems and the constant government actions to switch off the internet and social media whenever there are contentious political issues. These inadequacies tog","PeriodicalId":56357,"journal":{"name":"Digital Policy Regulation and Governance","volume":"31 1","pages":""},"PeriodicalIF":1.8,"publicationDate":"2021-08-26","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"89977801","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2021-08-25DOI: 10.1108/dprg-08-2020-0114
Paul Kariuki, M. Goyayi, L. Ofusori
Purpose This paper aims to examine the role of electronic governance (e-governance) in enabling asylum seekers’ access to public services in the city of Durban, South Africa. Because of COVID-19, the government scaled down its operations, limiting access to public services, including among migrants. Design/methodology/approach Because of COVID-19-related restrictions, a systematic review was conducted of the relevant academic literature as well as the information portals of relevant government departments, municipalities and research reports on migration and refugees in South Africa. A total of 320 peer-reviewed research articles were identified. These were filtered and 68 relevant articles were selected. Findings The study found that asylum seekers have limited access to public services via information communication technology-enabled mechanisms. Whilst the city government has embraced e-governance, it is still in its nascent stages. Research limitations/implications This study was limited to a desktop one because of COVID-19 restrictions and it focused exclusively on asylum seekers. Therefore, its findings can only be generalised to this category of people. Practical implications Future studies on this subject should gather data from all categories of migrants to gain in-depth perspectives. Social implications All spheres of governance in South Africa should recognise asylum seekers as a constituency that deserves access to public services. E-governance can facilitate easier access to these services, and policies need to be aligned with this reality. Originality/value This study examined the efficacy of e-governance in enabling access to government services by asylum seekers during COVID-19. To the best of the authors’ knowledge, no other study on this subject was conducted during this period.
{"title":"COVID-19, migration and inclusive cities through e-governance: strategies to manage asylum seekers in Durban, South Africa","authors":"Paul Kariuki, M. Goyayi, L. Ofusori","doi":"10.1108/dprg-08-2020-0114","DOIUrl":"https://doi.org/10.1108/dprg-08-2020-0114","url":null,"abstract":"\u0000Purpose\u0000This paper aims to examine the role of electronic governance (e-governance) in enabling asylum seekers’ access to public services in the city of Durban, South Africa. Because of COVID-19, the government scaled down its operations, limiting access to public services, including among migrants.\u0000\u0000\u0000Design/methodology/approach\u0000Because of COVID-19-related restrictions, a systematic review was conducted of the relevant academic literature as well as the information portals of relevant government departments, municipalities and research reports on migration and refugees in South Africa. A total of 320 peer-reviewed research articles were identified. These were filtered and 68 relevant articles were selected.\u0000\u0000\u0000Findings\u0000The study found that asylum seekers have limited access to public services via information communication technology-enabled mechanisms. Whilst the city government has embraced e-governance, it is still in its nascent stages.\u0000\u0000\u0000Research limitations/implications\u0000This study was limited to a desktop one because of COVID-19 restrictions and it focused exclusively on asylum seekers. Therefore, its findings can only be generalised to this category of people.\u0000\u0000\u0000Practical implications\u0000Future studies on this subject should gather data from all categories of migrants to gain in-depth perspectives.\u0000\u0000\u0000Social implications\u0000All spheres of governance in South Africa should recognise asylum seekers as a constituency that deserves access to public services. E-governance can facilitate easier access to these services, and policies need to be aligned with this reality.\u0000\u0000\u0000Originality/value\u0000This study examined the efficacy of e-governance in enabling access to government services by asylum seekers during COVID-19. To the best of the authors’ knowledge, no other study on this subject was conducted during this period.\u0000","PeriodicalId":56357,"journal":{"name":"Digital Policy Regulation and Governance","volume":"21 1","pages":""},"PeriodicalIF":1.8,"publicationDate":"2021-08-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"84861677","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2021-08-24DOI: 10.1108/dprg-09-2020-0120
Diana Teresa Parra, L. H. Talero-Sarmiento, César D. Guerrero
Purpose This paper aims to assess information and communication technologies (ICT) policies for digital transformation in Colombia to determine their effectiveness in technology readiness for Internet of Things (IoT) adoption in small and medium enterprises (SMEs) in the trading sector. Design/methodology/approach The authors conducted a longitudinal study using the ICT module of the Annual Trade Survey (2017–2018) to determine the relationship between SMEs in the trading sector adopting ICT applications and ICT policy enforcement. In this sense, this study applied a chi-square test for independence and addressed a descriptive analysis to determine SMEs’ causes for adopting or rejecting ICT applications. Findings This study presents the state of ICT adoption in Colombian SMEs in the trading sector between 2017 and 2018, highlighting that technology readiness is crucial for adopting technological trends. Research limitations/implications The data source used for the study is only available for analysis one year after implementing ICT policies focused on digital transformation. Practical implications The results support the need for the National Government to formulate IoT policies that favor the adoption of e-commerce based on IoT technologies in SMEs in the trading sector. Social implications IoT adoption can mitigate e-commerce problems strengthening SMEs’ competitiveness in the trading sector leading the digital transformation in Colombia. Originality/value This study presents the need to formulate IoT policies in Colombia focused on deploying IoT applications to strengthen e-Commerce in SMEs in the trading sector.
{"title":"Assessment of ICT policies for digital transformation in Colombia: technology readiness for IoT adoption in SMEs in the trading sector","authors":"Diana Teresa Parra, L. H. Talero-Sarmiento, César D. Guerrero","doi":"10.1108/dprg-09-2020-0120","DOIUrl":"https://doi.org/10.1108/dprg-09-2020-0120","url":null,"abstract":"\u0000Purpose\u0000This paper aims to assess information and communication technologies (ICT) policies for digital transformation in Colombia to determine their effectiveness in technology readiness for Internet of Things (IoT) adoption in small and medium enterprises (SMEs) in the trading sector.\u0000\u0000\u0000Design/methodology/approach\u0000The authors conducted a longitudinal study using the ICT module of the Annual Trade Survey (2017–2018) to determine the relationship between SMEs in the trading sector adopting ICT applications and ICT policy enforcement. In this sense, this study applied a chi-square test for independence and addressed a descriptive analysis to determine SMEs’ causes for adopting or rejecting ICT applications.\u0000\u0000\u0000Findings\u0000This study presents the state of ICT adoption in Colombian SMEs in the trading sector between 2017 and 2018, highlighting that technology readiness is crucial for adopting technological trends.\u0000\u0000\u0000Research limitations/implications\u0000The data source used for the study is only available for analysis one year after implementing ICT policies focused on digital transformation.\u0000\u0000\u0000Practical implications\u0000The results support the need for the National Government to formulate IoT policies that favor the adoption of e-commerce based on IoT technologies in SMEs in the trading sector.\u0000\u0000\u0000Social implications\u0000IoT adoption can mitigate e-commerce problems strengthening SMEs’ competitiveness in the trading sector leading the digital transformation in Colombia.\u0000\u0000\u0000Originality/value\u0000This study presents the need to formulate IoT policies in Colombia focused on deploying IoT applications to strengthen e-Commerce in SMEs in the trading sector.\u0000","PeriodicalId":56357,"journal":{"name":"Digital Policy Regulation and Governance","volume":"42 1","pages":""},"PeriodicalIF":1.8,"publicationDate":"2021-08-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"88193966","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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