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中华医院管理杂志最新文献

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Research on the current electronic health record data access at home and abroad 国内外电子健康档案数据存取现状研究
Pub Date : 2019-12-02 DOI: 10.3760/CMA.J.ISSN.1000-6672.2019.12.012
Ting Shu, Fan Xu
The open access of electronic health record(EHR) is an important link to promote the construction and application of EHR. Starting with the definition of open data of EHR, the authors discussed the content and form of open data of electronic health records, summarized the advanced experiences of countries with higher openness of EHR in the United States, the United Kingdom and Denmark. This paper combined the current situation that the opening of EHR in China is limited within data access instead of data utilization. It also pointed out such problems in the opening of EHR in China, as unclear data ownership, weak health awareness of residents and lack of unified construction standards.From the point of view of the state and medical institutions, this paper put forward a series of policy suggestions, such as issuing standards to standardize the opening of EHR, implementing patient real-name certification, realizing the overall opening of regional platforms, and linking the scope of application and supervision with the content of data opening. Key words: Electronic health records; Open data; Data access; Healthcare information technology
电子健康档案的开放获取是推动电子健康档案建设和应用的重要环节。从电子病历开放数据的定义入手,探讨了电子病历开放数据的内容和形式,总结了美国、英国、丹麦等电子病历开放程度较高的国家的先进经验。本文结合目前中国电子病历开放仅局限于数据访问而非数据利用的现状。报告还指出了中国电子病历开放中存在的数据归属不清、居民健康意识淡薄、缺乏统一建设标准等问题。本文从国家和医疗机构的角度,提出了发布标准规范电子病历开放、实施患者实名认证、实现区域平台整体开放、应用范围和监管范围与数据开放内容挂钩等一系列政策建议。关键词:电子健康档案;开放数据;数据访问;医疗保健信息技术
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引用次数: 0
Status analysis for the job experience and feelings by elderly-healthcare staff under the perspective of psychological contract 心理契约视角下老年医护人员工作体验与感受现状分析
Pub Date : 2019-12-02 DOI: 10.3760/CMA.J.ISSN.1000-6672.2019.12.004
Rui Min, Jiangyun Chen, Xiao Liu, Pengqian Fang
Objective To learn the job experience and cognition of the staff working in elderly-healthcare institutions by means of the psychological contract theory and the questionnaire so developed, for probing into the factors affecting the work recognition. Methods The psychological contract questionnaire was used to conduct on-site questionnaires on 232 staff of such institutions in Hubei province between July 2018 and February 2019. The study covered their job experience and organizational contract, responsibility cognition. The data collected were analyzed statistically by methods such as variance analysis, descriptive statistics and related analysis. Results It was found that personal responsibility scoring(76.0±11.8) was generally higher than organizational responsibility scoring(60.9±10.0). 46.1%(107/232) of the employees had the intention of resignation. The respondents′ resignation intention was correlated with the performance of the organization, and there was a strong correlation between employees′ career development and their resignation intention(Gamma coefficient G≥0.5). Conclusions Organizational performance needs further enhancement, and institutions should better the income distribution and incentive mechanism, and raise the income level of the staff. At the same time, the managers should optimize the institutional environment, improve the social status of the staff, strengthen career planning, training, and provide them with a more promising career development path. Key words: Homes for the aged; Healthcare plus elderly care staff; Psychological contract; Incentive; Questionnaire
目的运用心理契约理论和编制的调查问卷,了解养老机构工作人员的工作经历和工作认知,探讨影响工作认知的因素。方法采用心理契约问卷法,于2018年7月至2019年2月对湖北省232名护理机构工作人员进行现场问卷调查。研究内容包括工作经历与组织契约、责任认知。采用方差分析、描述性统计和相关分析等方法对收集到的数据进行统计学分析。结果个人责任得分(76.0±11.8)普遍高于组织责任得分(60.9±10.0)。46.1%(107/232)的员工有辞职意向。被调查者的离职意向与组织绩效相关,员工的职业发展与离职意向之间存在较强的相关性(Gamma系数G≥0.5)。结论组织绩效有待进一步提高,事业单位应完善收入分配和激励机制,提高员工收入水平。同时,管理者应优化制度环境,提高员工的社会地位,加强职业生涯规划、培训,为员工提供更有前途的职业发展道路。关键词:敬老院;医疗保健和老年护理人员;心理契约;激励;问卷调查
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引用次数: 0
Whole process closed-loop traceability management for high-value consumables using international standard bar code 采用国际标准条形码的高值耗材全程闭环追溯管理
Pub Date : 2019-12-02 DOI: 10.3760/CMA.J.ISSN.1000-6672.2019.12.019
L. Qin, Bin Chen
Scientific management of high-value medical consumables is key to hospital development and service. By setting up a lean logistics management(SPD)platform in the hospital and decoding the international standard bar code(GS1/HIBC), the hospital has established a general coding library of high-value consumables. With RFID Internet of things technology and equipment introduced and business operation templates of each link combined, we have achieved a closed-loop management of both sides of the high-value consumables process. Key words: High-value consumables; GS1/HIBC; Internet of things; Closed-loop management
高值医用耗材的科学管理是医院发展和服务的关键。通过在医院建立精益物流管理(SPD)平台,解码国际标准条形码(GS1/HIBC),医院建立了高值耗材通用编码库。通过引入RFID物联网技术和设备,结合各个环节的业务操作模板,我们实现了高值耗材流程双方的闭环管理。关键词:高值易耗品;GS1/HIBC;物联网;闭环管理
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引用次数: 0
Study on the strategies of improving the timeliness of hospital consultations 提高医院会诊及时性的策略研究
Pub Date : 2019-12-02 DOI: 10.3760/CMA.J.ISSN.1000-6672.2019.12.009
L. Cai, Yalan Peng, Yinghan Song, Dajiang Li
Consultation system is one of the eighteen core systems. Excellent consultation supervision can assist clinical departments to maximize cooperation efficiency. This article, concentrating on timeliness, built an individual-group-organization model based on the organizational behavior theory and actual conditions, and took management actions from three aspects, including changing personal behavior attitude, adjusting organizational performance plan and establishing task-based groups. Timeliness data in October and November 2018 were selected retrospectively one month before and one month after the new actions. The timely rate of consultation increased from 76.69% to 82.62% with a significant difference(P=0.000 2). Key words: Referral and Consultation; Consultation management; Timeliness; Behavior theory; Individual-group-organization model
协商制度是十八项核心制度之一。良好的会诊督导可以帮助临床科室实现合作效率最大化。本文以时效性为研究对象,基于组织行为学理论和实际情况,构建了个体-群体组织模型,并从改变个人行为态度、调整组织绩效计划和建立任务型群体三个方面采取了管理行动。选取2018年10月和11月的时效性数据,对新行动前后一个月进行回顾性分析。会诊及时率由76.69%上升至82.62%,差异有统计学意义(P=0.000 2)。关键词:转诊会诊;咨询管理;及时性;行为理论;Individual-group-organization模型
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引用次数: 0
Practice of precise management of hospital archives 医院档案精细化管理的实践
Pub Date : 2019-12-02 DOI: 10.3760/CMA.J.ISSN.1000-6672.2019.12.020
Lili Zhu
Archives management is an important part of hospital management. The author introduced the typical practice of Tiantan Hospital in coordinating the precise management of archives. The experiences include high attention to daily precise management of the archives so as to continuously improve hospital management ability and level; innovative efforts in exploring the special archives management for the archives relocation to the new campus, which ensured the successful acceptance and overall relocation as scheduled. These experiences prove useful for overall archives management and archives receiving management in relocation projects. Key words: Archives; Hospitals; Precise management; Practice
档案管理是医院管理的重要组成部分。介绍了天坛医院统筹档案精准管理的典型做法。经验包括高度重视档案的日常精细化管理,不断提高医院管理能力和水平;创新探索档案搬迁到新校区的专项档案管理,确保了如期顺利验收和全面搬迁。这些经验对搬迁项目的档案综合管理和档案接收管理是有益的。关键词:档案;医院;精准管理;实习
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引用次数: 0
Construction and practice of multi-disciplinary team information management system in the hospital 医院多学科团队信息管理系统的建设与实践
Pub Date : 2019-12-02 DOI: 10.3760/CMA.J.ISSN.1000-6672.2019.12.008
D. Jin, Jing Xu, Nan Ma, Yongping Qian
Multi-disciplinary team(MDT) is a new mode of medical diagnosis and treatment service. Multidisciplinary discussion could provide patients with a scientific, standardized and effective individualized diagnosis and treatment plan to avoid over-treatment. This article is based on the application experience of the MDT information management platform designed by the First Affiliated Hospital of Zhejiang University during the past five years. It discussed how to build a MDT management system which could fit the medical environment of large general hospitals in China. The MDT management system simplifies the MDT process, improves the efficiency of MDT work, and enhances the overall medical quality of hospitals. Meanwhile, it also contributes to strengthen the disciplinary collaboration in such aspects as disease diagnosis and treatment, personnel training, and scientific research innovation, ultimately forming a new multi-disciplinary collaboration system in hospitals. Key words: Hopsitals; Multi-disciplinary team; Information management platform; Service mode; Medical quality
多学科团队(MDT)是一种新型的医疗诊疗服务模式。多学科探讨可为患者提供科学、规范、有效的个体化诊疗方案,避免过度治疗。本文是基于浙江大学第一附属医院近五年来设计的MDT信息管理平台的应用经验。探讨了如何建立适应中国大型综合医院医疗环境的MDT管理体系。MDT管理系统简化了MDT流程,提高了MDT工作的效率,提高了医院的整体医疗质量。同时,也有助于加强各学科在疾病诊疗、人才培养、科研创新等方面的协作,最终形成医院多学科协作的新体系。关键词:医院;多学科团队;信息管理平台;服务模式;医疗质量
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引用次数: 0
Exploration of performance appraisal reform oriented by clinical ability and cost control 以临床能力和成本控制为导向的绩效考核改革探索
Pub Date : 2019-12-02 DOI: 10.3760/CMA.J.ISSN.1000-6672.2019.12.001
Lengchen Hou, Jiafang Yang, Ji Zhang, Qi Wang, Danfeng Wu, Longjun Hu
Based on the requirement of the ongoing healthcare reform on the performance appraisal for public hospitals, Shanghai Tenth People′s Hospital explored the performance appraisal system oriented by clinical ability and cost control from the perspective of medical administration and finance. Performance appraisal programs were made from five aspects: clinical development ability, key efficacy indicators, clinical path, disease-entity structure, cost control, aiming to highlight the functional positioning of tertiary hospitals, change doctors′ behaviors of diagnosis and treatment, lead clinical improvement and maintain healthy economy development. Key words: Hospitals, public; Clinical ability; Cost control; Performance appraisal
根据当前医改对公立医院绩效考核的要求,上海市第十人民医院从医疗管理和财务角度,探索了以临床能力和成本控制为导向的绩效考核体系。从临床开发能力、关键疗效指标、临床路径、疾病实体结构、成本控制五个方面制定绩效考核方案,旨在突出三级医院的功能定位,改变医生的诊疗行为,引领临床改进,保持经济健康发展。关键词:医院,公共;临床能力;成本控制;绩效考核
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引用次数: 0
Topic modeling and sentiment analysis of service experience in patient complaint information of a hospital 某医院病人投诉信息服务体验的主题建模与情感分析
Pub Date : 2019-12-02 DOI: 10.3760/CMA.J.ISSN.1000-6672.2019.12.018
Yao Zhang, Chenxi Xia
Objective To explore the valuable thematic information and sentiment distribution in patients′ medical service complaint texts based on topic modeling and sentiment analysis, and investigate the main driving factors affecting patients′ service experience and satisfaction. Methods Topic mining was carried out on the offline patient complaint text set of a tertiary hospital in South China from 2013 to 2017. The seed word set extracted from 1 000 sampled texts was used to guide semi-supervised Latent Dirichlet Allocation training of texts. Relevant subject categories were extracted and subject characteristics were graded emotionally. Results in the end, 30 subject categories were extracted from the 8 000 complaint texts, and the sentiment score of the subject characteristics was consistent with the sentiment tendency of the actual data set. However, the satisfaction was relatively low in " toilet" , " ward" , " hygiene" and other subjects, and the main complaint subjects included " attitude" , " examination" , " ward" among others. Conclusions Based on the theme distribution, combined with the results of emotional analysis and the specific clinical environment, strengthening management in the medical service sector with a large negative emotional score can guide the hospital management practice and service improvement process, and help to improve the patients′ perception experience and emotional experience. Key words: Medical service experience; Satisfaction; Negative text; Topic modeling
目的通过主题建模和情感分析,探讨患者医疗服务投诉文本中有价值的主题信息和情感分布,探讨影响患者服务体验和满意度的主要驱动因素。方法对华南某三级医院2013-2017年线下患者投诉文本集进行主题挖掘。从1000个样本文本中提取的种子词集用于指导文本的半监督潜在狄利克雷分配训练。提取相关的受试者类别,并对受试者特征进行情感评分。结果最终,从8000条投诉文本中提取了30个受试者类别,受试者特征的情感得分与实际数据集的情感倾向一致。但对“厕所”、“病房”、“卫生”等科目的满意度相对较低,主要投诉科目包括“态度”、“检查”、“病区”等。结论基于主题分布,结合情绪分析结果和具体临床环境,对情绪负分较大的医疗服务部门加强管理,可以指导医院的管理实践和服务改进过程,有助于改善患者的感知体验和情绪体验。关键词:医疗服务体验;满意度;否定文本;主题建模
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引用次数: 0
Research progress on general practitioners-specialists joint consultation service 全科医生-专科医生联合会诊服务研究进展
Pub Date : 2019-11-02 DOI: 10.3760/CMA.J.ISSN.1000-6672.2019.11.008
Lixia Liu, Xiaoyang Liao, Jia Wu, Lili Deng, Mei Xiong, Leixue Zhuang
At present, general practitioners in China lack both specialist knowledge and ability, which calls for close cooperation between general practitioners and specialists to better guarantee medical quality and patient safety. The authors reviewed the connotation, research status, development trend, problems and suggestions of general practitioners-specialists joint consultation service. Based on such, they pointed out that such a general practitioner-specialist joint clinic is quite new in the country, but numerous literature has confirmed that it can not only make up for services fragmentation, but also reduce referral rate.Furthermore, it can improve the quality of people′s lives, improve the general practitioner′s professional knowledge and skills, standardize general practitioner′s rational drug use. All these prove the reform an effective measure and deserves further promotion and greater supervision. Key words: General practitioners; Specialists; Joint consultation; Two-way referral; Progress
目前,中国的全科医生缺乏专业知识和能力,这需要全科医生和专科医生密切合作,更好地保障医疗质量和患者安全。综述了全科医生与专科医生联合会诊的内涵、研究现状、发展趋势、存在的问题及建议。在此基础上,他们指出,这种全科-专科联合诊所在国内尚属新生,但大量文献证实,它不仅可以弥补服务碎片化的不足,还可以降低转诊率。提高人们的生活质量,提高全科医生的专业知识和技能,规范全科医生的合理用药。这些都证明了改革是一项有效的措施,值得进一步推进和加强监督。关键词:全科医生;专家;共同磋商;双向转诊;进步
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引用次数: 1
Exploring an proactive model for pediatric integration medical service in Beijing-Tianjin-Hebei region 探索京津冀地区儿科一体化医疗服务的主动模式
Pub Date : 2019-11-02 DOI: 10.3760/CMA.J.ISSN.1000-6672.2019.11.004
Qiongshu Zhao, Di Liang, Jinyu Liu, Bo Zhao, Bo Zheng, Qing Wang, Jun Tai, Xin Ni
Beijing-Tianjin-Hebei region is the " Capital Circle Area" in China, holding a strategic position and importance. The authors analyzed the medical and health service bottlenecks problems incurred by the shortage and unequal distribution of pediatric medical resources to be solved urgently. On such basis, this article introduced the experience of Beijing Children′s Hospital in a top-level design targeting at building a collaborative integrated health service system to meet children′s health requirements. The hospital created four types of proactive medical collaborative innovation, including a managed type, collaborative development type, technical support type and medical alliance type, aiming at providing a diversified Beijing-Tianjin-Hebei Integration proactive medical service model. These efforts are designed to relieve the structural setback of supply and demand of pediatric medical services and better children′s health and families′ welfare. Key words: Health services administration; Beijing-Tianjin-Hebei Integration; Proactive medical service; Coordination; Pediatrics
京津冀地区是中国的“首都圈”,具有战略地位和重要意义。分析了我国儿科医疗资源短缺和分配不均所带来的医疗卫生服务瓶颈问题,并提出了迫切需要解决的问题。在此基础上,本文以构建满足儿童健康需求的协同综合卫生服务体系为目标,介绍了北京儿童医院顶层设计的经验。创建了管理型、协同开发型、技术支持型、医疗联盟型四种主动医疗协同创新模式,提供多元化的京津冀一体化主动医疗服务模式。这些努力的目的是缓解儿科医疗服务供需的结构性倒退,改善儿童健康和家庭福利。关键词:卫生服务管理;京津冀一体化;主动医疗服务;协调;儿科
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引用次数: 0
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中华医院管理杂志
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