In many parts of the world, penetration of mobile communication terminals has risen near or above half o f the population in the last couple of years. At the same time, digital services arc starting to take off as an alternative or additional way of accessing information and interactive services. As we might expect, this affects the way in which the society functions as a set of communities of people.
{"title":"The future of mobile communitites","authors":"Matt Jones","doi":"10.1145/506320.506328","DOIUrl":"https://doi.org/10.1145/506320.506328","url":null,"abstract":"In many parts of the world, penetration of mobile communication terminals has risen near or above half o f the population in the last couple of years. At the same time, digital services arc starting to take off as an alternative or additional way of accessing information and interactive services. As we might expect, this affects the way in which the society functions as a set of communities of people.","PeriodicalId":7070,"journal":{"name":"ACM Sigchi Bulletin","volume":"25 1","pages":"9 - 9"},"PeriodicalIF":0.0,"publicationDate":"2002-05-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"73500490","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Contribution/benefit statements in the CHI proceedings","authors":"W. Newman","doi":"10.1145/506320.506333","DOIUrl":"https://doi.org/10.1145/506320.506333","url":null,"abstract":"","PeriodicalId":7070,"journal":{"name":"ACM Sigchi Bulletin","volume":"55 1","pages":"10 - 11"},"PeriodicalIF":0.0,"publicationDate":"2002-05-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"84479688","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
SIGCHI's Tutorials-To-Go (TTG) program enables local SIGs to sponsor professional tutorial events for their members, both for the purposes of professional development and outreach to others who might eventually become members of the local SIG. These events are based on successful CHI conference tutorials, chosen by a committee of SIGCHI members and agreed to by the developers/ instructors of each tutorial. Local SIGs are expected to organize their own tutorial event to meet the needs and abilities of their organization. The TTG committee provides guidelines and examples. Local SIGs are expected to cover all event costs including the cost of the tutorial instructor. This may be done by charging participants, soliciting sponsors, etc. SIGCHI will underwrite the instructor expenses in case the local SIG fails to cover them. However, one goal of the program is for it to pay for itself by providing revenue both for the local SIG and SIGCHI. The reason for returning revenue to SIGCHI is to expand the program over time in order to support tutorials for local SIGs in regions where covering costs might be riskier. The long-term benefit of the TTG program is strengthening the sense of community and collegi-ality among HCI professionals at both the local SIGs and international SIGCHI level. The program intends to promote the development of the field of HCI internationally. Finally, the program provides SIGCHI professionals who develop successful tutorials another opporttmity to enhance their value and reputation as professional colleagues who make a contribution to the field. The inaugural TTG event embodied all of these attributes. In June 2001, CapCHI organized a tuto-rial given by Susan Dray that was based upon her CHI 1998,1999 and 2000 tutorial entitled, Understanding User's Work in Context: Practical Observation Skills. The CapCHI coordinator of this event was John F. Meech who reported "... we now have effective procedures in place for organizing tasks and roles. We would be happy to pass on this experience to other local SIGs that might be considering running a tutorial... One of the most difficult things to ascertain is the level of knowledge of attendees and their expectations. We had a wide range of backgrounds and a relatively large number of students... Those attendees who were relatively new to the topic found the pacing and structure about right. My overall impression was that the workshop was very well received. We would definitely recommend Susan's workshop to other …
SIGCHI的教程-到-走(TTG)计划使当地SIG能够为其成员赞助专业教程活动，既可以用于专业发展，也可以扩展到其他可能最终成为当地SIG成员的人。这些活动是基于成功的CHI会议教程，由SIGCHI成员委员会选择，并由每个教程的开发人员/讲师同意。期望当地的团体组织他们自己的辅导活动，以满足他们组织的需要和能力。TTG委员会提供了指导方针和例子。预计当地sig将支付所有活动费用，包括指导教师的费用。这可以通过向参与者收费、招揽赞助商等方式来实现。如果当地SIG无法支付讲师费用，SIGCHI将承担讲师费用。然而，该计划的一个目标是通过为当地SIG和SIGCHI提供收入来支付自己的费用。将收入返还给SIGCHI的原因是，随着时间的推移，为了在覆盖成本可能更高的地区支持当地sig的教程，可以扩展该计划。TTG项目的长期效益是在当地sigg和国际SIGCHI层面加强HCI专业人员之间的社区意识和合作关系。该项目旨在促进人机交互领域在国际上的发展。最后，该计划为开发成功教程的SIGCHI专业人士提供了另一个机会，以提高他们作为对该领域做出贡献的专业同事的价值和声誉。首届TTG活动体现了所有这些特征。2001年6月，CapCHI组织了一个由Susan Dray教授的教程，该教程是基于她1998年，1999年和2000年的教程，题为“在上下文中理解用户的工作:实用观察技能”。这次活动的CapCHI协调员是John F. Meech，他报告说“……我们现在有了有效的程序来组织任务和角色。我们很乐意将此经验传递给其他可能正在考虑运行教程的本地sig…最难确定的事情之一是与会者的知识水平和他们的期望。我们有广泛的背景和相对较多的学生……那些对这个话题相对陌生的与会者认为节奏和结构是正确的。我的总体印象是，研讨会受到了很好的欢迎。我们一定会把苏珊的工作坊推荐给其他……
{"title":"SIGCHI's tutorials-to-go","authors":"R. Burns","doi":"10.1145/506320.506324","DOIUrl":"https://doi.org/10.1145/506320.506324","url":null,"abstract":"SIGCHI's Tutorials-To-Go (TTG) program enables local SIGs to sponsor professional tutorial events for their members, both for the purposes of professional development and outreach to others who might eventually become members of the local SIG. These events are based on successful CHI conference tutorials, chosen by a committee of SIGCHI members and agreed to by the developers/ instructors of each tutorial. Local SIGs are expected to organize their own tutorial event to meet the needs and abilities of their organization. The TTG committee provides guidelines and examples. Local SIGs are expected to cover all event costs including the cost of the tutorial instructor. This may be done by charging participants, soliciting sponsors, etc. SIGCHI will underwrite the instructor expenses in case the local SIG fails to cover them. However, one goal of the program is for it to pay for itself by providing revenue both for the local SIG and SIGCHI. The reason for returning revenue to SIGCHI is to expand the program over time in order to support tutorials for local SIGs in regions where covering costs might be riskier. The long-term benefit of the TTG program is strengthening the sense of community and collegi-ality among HCI professionals at both the local SIGs and international SIGCHI level. The program intends to promote the development of the field of HCI internationally. Finally, the program provides SIGCHI professionals who develop successful tutorials another opporttmity to enhance their value and reputation as professional colleagues who make a contribution to the field. The inaugural TTG event embodied all of these attributes. In June 2001, CapCHI organized a tuto-rial given by Susan Dray that was based upon her CHI 1998,1999 and 2000 tutorial entitled, Understanding User's Work in Context: Practical Observation Skills. The CapCHI coordinator of this event was John F. Meech who reported \"... we now have effective procedures in place for organizing tasks and roles. We would be happy to pass on this experience to other local SIGs that might be considering running a tutorial... One of the most difficult things to ascertain is the level of knowledge of attendees and their expectations. We had a wide range of backgrounds and a relatively large number of students... Those attendees who were relatively new to the topic found the pacing and structure about right. My overall impression was that the workshop was very well received. We would definitely recommend Susan's workshop to other …","PeriodicalId":7070,"journal":{"name":"ACM Sigchi Bulletin","volume":"30 1","pages":"5 - 5"},"PeriodicalIF":0.0,"publicationDate":"2002-05-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"74398014","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Welcome back to the ongoing saga of my world tour. We left offlast issue on the way to France. Indeed, on my way to Toulouse I experienced one of my favorite (non-computerized) examples of social navigation (remember Sweden from last time). Here I was, and English-speaking American landing in Toulouse airport. I'm first offthe airplane, and I follow the (conveniently bilingual) signs to arrivals. Then, I'm stuck. The path forks into "domestic" and "international" arrivals. I know what those terms mean. I know I flew in from the Netherlands. I even know that the Schengen treaty means I don't need to deal with passport control. But I have no idea whether "Schengen arrivals" is another branch through "international," or whether I'm supposed to pretend that I've just arrived domestically. On top of all this, there's nobody there to ask. Fortunately I think of a brilliant and face-saving solution. Deftly I bend clown to retie my shoelaces (did anyone notice that they were already tied?). Two of my flightmates pass me and walk through the domestic arrivals door, evidently without hesitation. Having learned my lesson well at SICS in Sweden, I quickly follow their footsteps and arrive in the right place. Social navigation to the rescue. And real-life proof that I learned something in my travels. In the past few months I've learned a great deal. In Tou-louse I visited Eurisco, a research center doing extensive cognition research with interesting applications in aviation. I also visited a research center focusing on air traffic control systems, seeing first-hand many of the innovations I'd only read about or heard about. Human factors are .critical here, as is the realization that the use-context may not really match the design specifications. For example, I found out that there's almost always an extra person at each air traffic control station-a trainee. That small change has a big impact on how screens and systems are designed. From Toulouse I headed to Grenoble, France, where I visited two major research centers. At INRIA Rhbne-Alpes I met with a group conducting research on electronic documents, particularly multimedia ones. Like the group I visited at CWI, this group had invested a great deal of effort into the standardization effort for internet multimedia, and was now searching for the next big research challenge. At Xerox Research Center Europe I saw a variety of interesting projects built around awareness and collaboration. Their …
{"title":"Four continents -- many lessons","authors":"J. Konstan","doi":"10.1145/506320.506322","DOIUrl":"https://doi.org/10.1145/506320.506322","url":null,"abstract":"Welcome back to the ongoing saga of my world tour. We left offlast issue on the way to France. Indeed, on my way to Toulouse I experienced one of my favorite (non-computerized) examples of social navigation (remember Sweden from last time). Here I was, and English-speaking American landing in Toulouse airport. I'm first offthe airplane, and I follow the (conveniently bilingual) signs to arrivals. Then, I'm stuck. The path forks into \"domestic\" and \"international\" arrivals. I know what those terms mean. I know I flew in from the Netherlands. I even know that the Schengen treaty means I don't need to deal with passport control. But I have no idea whether \"Schengen arrivals\" is another branch through \"international,\" or whether I'm supposed to pretend that I've just arrived domestically. On top of all this, there's nobody there to ask. Fortunately I think of a brilliant and face-saving solution. Deftly I bend clown to retie my shoelaces (did anyone notice that they were already tied?). Two of my flightmates pass me and walk through the domestic arrivals door, evidently without hesitation. Having learned my lesson well at SICS in Sweden, I quickly follow their footsteps and arrive in the right place. Social navigation to the rescue. And real-life proof that I learned something in my travels. In the past few months I've learned a great deal. In Tou-louse I visited Eurisco, a research center doing extensive cognition research with interesting applications in aviation. I also visited a research center focusing on air traffic control systems, seeing first-hand many of the innovations I'd only read about or heard about. Human factors are .critical here, as is the realization that the use-context may not really match the design specifications. For example, I found out that there's almost always an extra person at each air traffic control station-a trainee. That small change has a big impact on how screens and systems are designed. From Toulouse I headed to Grenoble, France, where I visited two major research centers. At INRIA Rhbne-Alpes I met with a group conducting research on electronic documents, particularly multimedia ones. Like the group I visited at CWI, this group had invested a great deal of effort into the standardization effort for internet multimedia, and was now searching for the next big research challenge. At Xerox Research Center Europe I saw a variety of interesting projects built around awareness and collaboration. Their …","PeriodicalId":7070,"journal":{"name":"ACM Sigchi Bulletin","volume":"89 1","pages":"3 - 11"},"PeriodicalIF":0.0,"publicationDate":"2002-05-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"82676058","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
There are certain things that are difficult to define; freedom , beauty, truth... Well, here's a new one; toast. Toast truly is in the eye of the beholder, ask any couple living together. I like toast to be real toast, Wendelyrme however enjoys slightly warmed bread for breakfast, and accuses me of burning the toast every time I make it. Although not as fundamental an issue as freedom, beauty or truth, I'm fairly confident that more time has been spent discussing (or arguing) about this issue than any of the others. However with the advent of clever technology we can now side-step this and discuss things like freedom, truth and beauty at breakfast over perfect pieces of toast. Much of today's new technology is intimate , it is carried, worn or intended for personal use by one user. Think of mobile-phones, laptops, organizers. MP3 players. However, there is still a lot out there that is less intimate, it just sits around in the kitchen or bedroom until someone, anyone, comes along to use it, and although it is designed for one user, it usually ends up in domestic environ-~"" ~ ' ments inhabited by a couple_ This needn't be a problem, unless the technology needs to be used independently by both people at the same time, like the bathroom ('Well what are you doing in there?'), the phone (' Shall I tell you how long you were on for?') or the television ('No I don't want to watch it, it's just monkeys and space and nothing happens in it'). More general problems do arise with technology owned by couples if that technology can be parameterized-which is jargon for setting-up various things before you actually use the technology. Think of setting the dial on the toaster for how well-done the toast will be. ('Hang on honey I'm just parametrizing the toaster'). This is when you realize that you both have different ideas about what it should be set to; that you prefer real toast and your partner doesn't. Or you realize when you share the same push-bike or car how short your partners legs actually are, or that they prefer showers that are scalding hot and leave the shower set on 'scalding hot' when they have finished, that they must have incredible hearing because they only need the TV volume on 2 which makes you think it's bust when you come …
{"title":"Two users","authors":"Lon Barfield","doi":"10.1145/506320.506330","DOIUrl":"https://doi.org/10.1145/506320.506330","url":null,"abstract":"There are certain things that are difficult to define; freedom , beauty, truth... Well, here's a new one; toast. Toast truly is in the eye of the beholder, ask any couple living together. I like toast to be real toast, Wendelyrme however enjoys slightly warmed bread for breakfast, and accuses me of burning the toast every time I make it. Although not as fundamental an issue as freedom, beauty or truth, I'm fairly confident that more time has been spent discussing (or arguing) about this issue than any of the others. However with the advent of clever technology we can now side-step this and discuss things like freedom, truth and beauty at breakfast over perfect pieces of toast. Much of today's new technology is intimate , it is carried, worn or intended for personal use by one user. Think of mobile-phones, laptops, organizers. MP3 players. However, there is still a lot out there that is less intimate, it just sits around in the kitchen or bedroom until someone, anyone, comes along to use it, and although it is designed for one user, it usually ends up in domestic environ-~\"\" ~ ' ments inhabited by a couple_ This needn't be a problem, unless the technology needs to be used independently by both people at the same time, like the bathroom ('Well what are you doing in there?'), the phone (' Shall I tell you how long you were on for?') or the television ('No I don't want to watch it, it's just monkeys and space and nothing happens in it'). More general problems do arise with technology owned by couples if that technology can be parameterized-which is jargon for setting-up various things before you actually use the technology. Think of setting the dial on the toaster for how well-done the toast will be. ('Hang on honey I'm just parametrizing the toaster'). This is when you realize that you both have different ideas about what it should be set to; that you prefer real toast and your partner doesn't. Or you realize when you share the same push-bike or car how short your partners legs actually are, or that they prefer showers that are scalding hot and leave the shower set on 'scalding hot' when they have finished, that they must have incredible hearing because they only need the TV volume on 2 which makes you think it's bust when you come …","PeriodicalId":7070,"journal":{"name":"ACM Sigchi Bulletin","volume":"57 1","pages":"15 - 15"},"PeriodicalIF":0.0,"publicationDate":"2002-05-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"84742587","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
The Common Industry Format (CIF) was approved on December 12, 2001 as an ANSI standard (ANSI/ NCITS-354-2001). The CIF was developed under the auspices o f the Industry USabili ty Reporting (IUSR) Project (www.nist.gov/iusr) which was organized by the National Institute o f Standards and Technology in 1997. The IUSR participants include representatives from prominent suppliers o f software and from large consumer organizations, usability consultants, and academics. The goal is to raise the visibility o f software usability so that it can be used as a factor when companies make procurement decisions.
{"title":"A new usability standard and what it means to you","authors":"J. Scholtz, E. Morse","doi":"10.1145/506320.506332","DOIUrl":"https://doi.org/10.1145/506320.506332","url":null,"abstract":"The Common Industry Format (CIF) was approved on December 12, 2001 as an ANSI standard (ANSI/ NCITS-354-2001). The CIF was developed under the auspices o f the Industry USabili ty Reporting (IUSR) Project (www.nist.gov/iusr) which was organized by the National Institute o f Standards and Technology in 1997. The IUSR participants include representatives from prominent suppliers o f software and from large consumer organizations, usability consultants, and academics. The goal is to raise the visibility o f software usability so that it can be used as a factor when companies make procurement decisions.","PeriodicalId":7070,"journal":{"name":"ACM Sigchi Bulletin","volume":"1 1","pages":"10 - 11"},"PeriodicalIF":0.0,"publicationDate":"2002-05-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"79892888","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
First , w e ne e d to bu i ld a consensus wi th in S I G C H I on the issues w h i c h are m o s t c ruc ia l fo r us to address . W e c a n ' t t ack le e v e r y issue w e h a v e nei the r the r e sou rces n o r the abi l i ty to d r ive that m a n y issues s imul taneous ly . We wi l l n e e d to f ocus o u r ef for ts on a smal l n u m b e r o f k e y issues. T h a t list o f k e y issues wi l l c h a n g e o v e r t ime, o f course , bu t it wi l l he lp us to be e f fec t ive . I h a v e c r ea t ed a n e w emai l d i s t r ibu t ion list, c h i a d v o c a c y @ a c m . o r g , fo r a d i scuss ion o f ou r pub l i c messages , and I e n c o u r a g e a n y o n e wi th an in teres t to j o i n and part ie ipate . Second , w e n e e d a n u m b e r o f add i t iona l spokes peop le , w h o can r e p r e s e n t b o t h the b r e a d t h and dep th o f S I G C H I . W e n e e d p e o p l e w h o are exper t s in spec i f i c d o m a i n areas, as we l l as p e o p l e w h o can b e r eg iona l represen ta t ives . T o g e t h e r w e can m o r e e f f e c t i v e l y coo rd ina t e and c o m m u n i c a t e ou r mes sages and suppor t e ach o the r s ' efforts . I f y o u are in te res ted in be ing a s p o k e s p e r s o n on H C I issues in y o u r d o m a i n or r eg ion , p l ease co n t ac t m e at chic h a i r @ a c m . o r g . I wi l l b e w o r k i n g w i th this g roup o f p e o p l e to o rgan ize and co o rd in a t e oppor tun i t i e s to ge t o u r m e s s a g e out , and to m a k e sure w e all h a v e the suppor t w e n e e d to do so e f fec t ive ly .
{"title":"The public face of SIGCHI","authors":"Kevin M. Schofield","doi":"10.1145/506320.506323","DOIUrl":"https://doi.org/10.1145/506320.506323","url":null,"abstract":"First , w e ne e d to bu i ld a consensus wi th in S I G C H I on the issues w h i c h are m o s t c ruc ia l fo r us to address . W e c a n ' t t ack le e v e r y issue w e h a v e nei the r the r e sou rces n o r the abi l i ty to d r ive that m a n y issues s imul taneous ly . We wi l l n e e d to f ocus o u r ef for ts on a smal l n u m b e r o f k e y issues. T h a t list o f k e y issues wi l l c h a n g e o v e r t ime, o f course , bu t it wi l l he lp us to be e f fec t ive . I h a v e c r ea t ed a n e w emai l d i s t r ibu t ion list, c h i a d v o c a c y @ a c m . o r g , fo r a d i scuss ion o f ou r pub l i c messages , and I e n c o u r a g e a n y o n e wi th an in teres t to j o i n and part ie ipate . Second , w e n e e d a n u m b e r o f add i t iona l spokes peop le , w h o can r e p r e s e n t b o t h the b r e a d t h and dep th o f S I G C H I . W e n e e d p e o p l e w h o are exper t s in spec i f i c d o m a i n areas, as we l l as p e o p l e w h o can b e r eg iona l represen ta t ives . T o g e t h e r w e can m o r e e f f e c t i v e l y coo rd ina t e and c o m m u n i c a t e ou r mes sages and suppor t e ach o the r s ' efforts . I f y o u are in te res ted in be ing a s p o k e s p e r s o n on H C I issues in y o u r d o m a i n or r eg ion , p l ease co n t ac t m e at chic h a i r @ a c m . o r g . I wi l l b e w o r k i n g w i th this g roup o f p e o p l e to o rgan ize and co o rd in a t e oppor tun i t i e s to ge t o u r m e s s a g e out , and to m a k e sure w e all h a v e the suppor t w e n e e d to do so e f fec t ive ly .","PeriodicalId":7070,"journal":{"name":"ACM Sigchi Bulletin","volume":"7 1","pages":"4 - 4"},"PeriodicalIF":0.0,"publicationDate":"2002-05-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"83900912","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
A Hands-On Approach to Structuring Successful Websites by Eric Reiss Review by Joe Sokohl Reiss, E. (2000). Practical Information Architecture : A Hands-On Approach to Structuring Succeasful Websites (Hatlow, England: Addison-Wesley). ISBN: 0201725908 $27.96 The information architect comes to the Web and software worlds as a bit of an outsider not really as a soK'ware developer, but also not as a marketing t ack or designer. Where human-computer interaction specialists have found a place in this niche, the information architect is olden misunderstood, ignored, or reviled. One of the problems of informatioo architecture (IA) is that no one can agree on exactly what it is. Since the publication of Rosenfeld & Morville's 1998 book Information Architecture _for the World Wide Web, attempts have been made to defme web-based IA. To Rosenfeld and Morville, IA is the art and science of "designing the organization, indexing, labeling, and navigation systems to support browsing and searching". Certainly this has pushed web-based IA into the forefront. Richard Saul Wurman made the seminal contribution in defining IA with his 1996 coffee table book Information Architects. This has been followed up with much debate within the ranks of the American Association for Information Science and Technology (ASIS&T), especially on their intemet newsgroup. Participants in this discussion divide into two main groups: the Classification / Taxonomy / Library & Information Science camp, and the Box-drawing / Information & Visual Design camp. Missing in this debate is a sense of consensus, guidance, definition, and direction. Despite the rapid growth of interest in I.A, the lack of books one can turn to presents a hole in many practitioners' toolsets. In the book that is the subject of this review, Eric Reiss defines IA in his introduction as "deal[ing with] the arrangement of browser-based information...so visitors can do whatever they came to do with as little effort (and confusion) as possible". So, this book addresses web-based IA concerns and aims to fulfill the important role of standing alongside Rosenfeld & Morville's book and others in the IA library. The first time I read this book. quite frankly, I hated it. I felt that it was too basic and simple to meet my needs. Then, eight months later, I replaced an information architect in midproject, and had a real need for quick guidance and ideas. Returning to this book, I realized how useful it is when placed within the right context and purpose. The book is divided into three parts: Considerations, Mechanics, and Fine-tuning. Beginning with an overview of the status of IA and its criticality in projects, Reiss provides a nice mnemonic for his view of the development process: Allocate, Analyze, Architect, Apply, Accumulate, Assemble, and Adjust_ The real benefit of this book appears in the second and third parts. I especially appreciated his exposition of using Post-It notes to illustrate hierarchies of Web pages. He als
{"title":"Review of: Practical Information Architecture","authors":"Joe Sokohl","doi":"10.1145/506320.506329","DOIUrl":"https://doi.org/10.1145/506320.506329","url":null,"abstract":"A Hands-On Approach to Structuring Successful Websites by Eric Reiss Review by Joe Sokohl Reiss, E. (2000). Practical Information Architecture : A Hands-On Approach to Structuring Succeasful Websites (Hatlow, England: Addison-Wesley). ISBN: 0201725908 $27.96 The information architect comes to the Web and software worlds as a bit of an outsider not really as a soK'ware developer, but also not as a marketing t ack or designer. Where human-computer interaction specialists have found a place in this niche, the information architect is olden misunderstood, ignored, or reviled. One of the problems of informatioo architecture (IA) is that no one can agree on exactly what it is. Since the publication of Rosenfeld & Morville's 1998 book Information Architecture _for the World Wide Web, attempts have been made to defme web-based IA. To Rosenfeld and Morville, IA is the art and science of \"designing the organization, indexing, labeling, and navigation systems to support browsing and searching\". Certainly this has pushed web-based IA into the forefront. Richard Saul Wurman made the seminal contribution in defining IA with his 1996 coffee table book Information Architects. This has been followed up with much debate within the ranks of the American Association for Information Science and Technology (ASIS&T), especially on their intemet newsgroup. Participants in this discussion divide into two main groups: the Classification / Taxonomy / Library & Information Science camp, and the Box-drawing / Information & Visual Design camp. Missing in this debate is a sense of consensus, guidance, definition, and direction. Despite the rapid growth of interest in I.A, the lack of books one can turn to presents a hole in many practitioners' toolsets. In the book that is the subject of this review, Eric Reiss defines IA in his introduction as \"deal[ing with] the arrangement of browser-based information...so visitors can do whatever they came to do with as little effort (and confusion) as possible\". So, this book addresses web-based IA concerns and aims to fulfill the important role of standing alongside Rosenfeld & Morville's book and others in the IA library. The first time I read this book. quite frankly, I hated it. I felt that it was too basic and simple to meet my needs. Then, eight months later, I replaced an information architect in midproject, and had a real need for quick guidance and ideas. Returning to this book, I realized how useful it is when placed within the right context and purpose. The book is divided into three parts: Considerations, Mechanics, and Fine-tuning. Beginning with an overview of the status of IA and its criticality in projects, Reiss provides a nice mnemonic for his view of the development process: Allocate, Analyze, Architect, Apply, Accumulate, Assemble, and Adjust_ The real benefit of this book appears in the second and third parts. I especially appreciated his exposition of using Post-It notes to illustrate hierarchies of Web pages. He als","PeriodicalId":7070,"journal":{"name":"ACM Sigchi Bulletin","volume":"66 1","pages":"12 - 12"},"PeriodicalIF":0.0,"publicationDate":"2002-05-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"83843478","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
First of all I want to give some updates on a previous column. Last November, in "quality matters", I discussed issues ofedu-catinnal quality and compared it with issues of quality in interface design. This included the importance of reflective practice in educational quality somewhat similar to that embodied in the SEI capability maturity model for software engineering. Brian Shackel contacted me after the column came out and reminded me that two of the ISO standards, ISO 13407 and ISO TR 18529, address usability in precisely the manner of SEI CMM. This also reminded me of Renan Fitzpatrick's work on choosing appropriate usability assessments methods for particular projects. This is again reflective, looking at different assessment metrics and methods and matching their assessed criteria against project requirements. Notice not one-size-fits-all, but finding the right tool given the context. Another update on the same article is that Cheltenham and Gloucester College of Higher Education is now University of Gloucestershire. Quite soon after I wrote the November col-uxrm, I heard that they had eventually been granted university status. In the LIK the title of'University' is officially by royal seal and C&G had had a whole year of visits by representatives appointed by the Privy Council, followed by another year waiting while they made judgment-nothing just-in-time about the British Constitution! I was there in November to give a talk (called "toys for the boys or jobs for the girls", but that is another story ...) and it was a real privilege to be able to say, "it's good to be in the University of Gloucestershire". So, now rmjust hoping that the rest of the 100 or so UK universities can manage educational quality procedures as appropriate and effective as their newest member! So, now onto something completely different. I find myself again and again making the fundamental mistake of doing Agatha Christie teaching-not telling students what I am doing or why. I have often criticised mathematics for sys-tematising the discipline around who-dunnit education, but I don't learn the lesson myself. It was almost halfway through a week-long intensive HCI course for our masters students. Although I was using for-really presented material, I also frequently broke the sessions with extensive analyses prompted by devices and soRware being used in the classroom. Problems with the television prompted discussion of affordances, failmc to be able to close a window in Excel lead to mode errors and closure. …
{"title":"HCI education","authors":"A. Dix","doi":"10.1145/506320.506326","DOIUrl":"https://doi.org/10.1145/506320.506326","url":null,"abstract":"First of all I want to give some updates on a previous column. Last November, in \"quality matters\", I discussed issues ofedu-catinnal quality and compared it with issues of quality in interface design. This included the importance of reflective practice in educational quality somewhat similar to that embodied in the SEI capability maturity model for software engineering. Brian Shackel contacted me after the column came out and reminded me that two of the ISO standards, ISO 13407 and ISO TR 18529, address usability in precisely the manner of SEI CMM. This also reminded me of Renan Fitzpatrick's work on choosing appropriate usability assessments methods for particular projects. This is again reflective, looking at different assessment metrics and methods and matching their assessed criteria against project requirements. Notice not one-size-fits-all, but finding the right tool given the context. Another update on the same article is that Cheltenham and Gloucester College of Higher Education is now University of Gloucestershire. Quite soon after I wrote the November col-uxrm, I heard that they had eventually been granted university status. In the LIK the title of'University' is officially by royal seal and C&G had had a whole year of visits by representatives appointed by the Privy Council, followed by another year waiting while they made judgment-nothing just-in-time about the British Constitution! I was there in November to give a talk (called \"toys for the boys or jobs for the girls\", but that is another story ...) and it was a real privilege to be able to say, \"it's good to be in the University of Gloucestershire\". So, now rmjust hoping that the rest of the 100 or so UK universities can manage educational quality procedures as appropriate and effective as their newest member! So, now onto something completely different. I find myself again and again making the fundamental mistake of doing Agatha Christie teaching-not telling students what I am doing or why. I have often criticised mathematics for sys-tematising the discipline around who-dunnit education, but I don't learn the lesson myself. It was almost halfway through a week-long intensive HCI course for our masters students. Although I was using for-really presented material, I also frequently broke the sessions with extensive analyses prompted by devices and soRware being used in the classroom. Problems with the television prompted discussion of affordances, failmc to be able to close a window in Excel lead to mode errors and closure. …","PeriodicalId":7070,"journal":{"name":"ACM Sigchi Bulletin","volume":"72 1","pages":"7 - 7"},"PeriodicalIF":0.0,"publicationDate":"2002-05-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"90601374","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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