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Going global, crossing cultures: intercultural management in Chinese enterprises 走向世界,跨越文化:中国企业的跨文化管理
Pub Date : 2008-07-18 DOI: 10.1504/IJCCM.2008.019590
C. Jungbluth
This paper discusses the problem of intercultural management in international Chinese companies with a major focus on Mergers and Acquisitions (M&A) in Germany. With an increasing number of Chinese enterprises investing abroad, the need for intercultural competences becomes an issue that obviously has to be approached by these firms. Investment abroad requires especially careful preparation as shown by the experience of many Western companies struggling to set foot in foreign countries. But do Chinese firms prepare for this? Are there similar intercultural training opportunities as in some Western countries? Do curricula at universities offer relevant courses for future managers? What is the state of the field in the research on issues of intercultural management in the academe? The paper seeks to answer these questions by analysing problems of Chinese firms in Germany, by investigating consulting opportunities for Chinese investors planning to go abroad and by evaluating Chinese academic materials on intercultural problems.
本文以中国企业在德国的并购为研究对象,探讨了跨国中国企业的跨文化管理问题。随着越来越多的中国企业在海外投资,对跨文化能力的需求显然成为这些公司必须解决的问题。正如许多西方公司在涉足国外市场时遇到的困难所显示的那样,海外投资尤其需要精心准备。但中国企业为此做好准备了吗?是否有类似西方国家的跨文化培训机会?大学的课程是否为未来的管理者提供相关的课程?学术界对跨文化管理问题的研究现状如何?本文试图通过分析中国企业在德国的问题,通过调查计划出国的中国投资者的咨询机会,以及通过评估中国关于跨文化问题的学术资料来回答这些问题。
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引用次数: 4
Comparative studies on organisational learning culture in Chinese native enterprises 中国本土企业组织学习文化比较研究
Pub Date : 2008-07-18 DOI: 10.1504/IJCCM.2008.019593
Xiaohui Wang, Xiqing Xie
This empirical study explores organizational learning culture in China's domestic enterprises by using Western concepts, the Dimension of Learning Organization Questionnaire (DLOQ) instrument, and the data collected from 948 Chinese native employees in four State-owned Enterprises (SOEs) and five Privately-owned Enterprises (POEs) located in Guangdong Province, the People's Republic of China (PRC). Findings suggest that the DLOQ instrument is applicable to the Chinese context, demographic variables such as age and education level, and the type of ownership of enterprises such as SOEs and POEs, show differences in organisational learning culture. Implications conclude that Chinese companies should pay more attentions to the impact of employees' demographic composition on their organisational learning, and SOEs and should imperatively improve their learning culture so as to competing with POEs.
本实证研究运用西方概念、学习型组织维度问卷(DLOQ)工具,对中国广东省4家国有企业(soe)和5家民营企业(POEs)的948名中国本土员工进行数据采集,探讨了中国企业的组织学习文化。研究结果表明,DLOQ工具适用于中国情境,年龄、受教育程度等人口统计变量,以及国有企业和民营企业等所有制类型在组织学习文化上存在差异。由此得出结论,中国企业应更加重视员工人口构成对组织学习的影响,国有企业应迫切改善其学习文化,以与民营企业竞争。
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引用次数: 2
The impact of Chinese culture on the service contribution in European manufacturing companies 中国文化对欧洲制造业企业服务贡献的影响
Pub Date : 2008-07-18 DOI: 10.1504/IJCCM.2008.019591
Heiko Gebauer, F. Putz, Fabrice Seite, P. Schönsleben
Few Chinese subsidiaries of European manufacturing companies are reported as making profits. The majority find it extremely difficult to transfer their traditional business model to China. According to the business model, the European manufacturing companies generate a major share of their total value proposition through services. They earn, for example, about 25% of their total revenue through services in Europe, but their Chinese subsidiaries achieve only 10%. Thus, they are losing potential earnings and weakening their overall profitability. The main reason stems from the problems associated with managing the service business in the context of Chinese culture. The present article analyses these effects and offers some guidance for managers seeking to increase the service contribution in the Chinese subsidiaries of European manufacturing firms.
据报道,欧洲制造企业在中国的子公司很少盈利。大多数人发现将他们的传统商业模式转移到中国是极其困难的。根据商业模式,欧洲制造公司通过服务创造了其总价值主张的主要份额。例如,它们在欧洲的服务收入约占其总收入的25%,但它们在中国的子公司仅占10%。因此,他们正在失去潜在收益,削弱他们的整体盈利能力。究其原因,主要是中国文化背景下的服务企业管理存在的问题。本文对这些影响进行了分析,并为寻求提高欧洲制造企业中国子公司服务贡献的管理者提供了一些指导。
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引用次数: 0
The impact of national and organisational cultures on intergroup coordination in software development in mainland China: a qualitative analysis 国家文化和组织文化对中国大陆软件开发团队间协调的影响:一个定性分析
Pub Date : 2008-07-18 DOI: 10.1504/IJCCM.2008.019594
Minghui Yuan, Xi Zhang, D. Vogel, Zhenjiao Chen, Chuanjie Guo
Intergroup coordination is critical for the success of large software projects. This paper examines the impact of national culture and organisational culture on intergroup coordination success factors (knowledge sharing, communication, mutual support and stakeholder commitment) through a qualitative analysis of semistructured interviews conducted in mainland China. We draw on a multiple-case study of five different-sized Chinese software companies to identify common patterns of national cultural impact across the cases as well as differences generated due to different organisational cultures. Based on a coding scheme, our research shows that collectivism and concern for 'face' have the most salient impact on these factors. Uncertainty avoidance and power distance also have a slight impact. Interestingly, several organisational culture dimensions (harmony, customer orientation, quality orientation and leadership style) can explain part of the differences among companies. The paper contributes to the team coordination literature, particularly to intergroup coordination in software development, and provides research evidence to support the impact of culture on the implementation of the Capability Maturity Model for Software (SW-CMM). It also has implications for Chinese software project management practice.
团队间的协调对于大型软件项目的成功至关重要。本文通过对在中国大陆进行的半结构化访谈进行定性分析,考察了国家文化和组织文化对群体间协调成功因素(知识共享、沟通、相互支持和利益相关者承诺)的影响。我们对五家不同规模的中国软件公司进行了多案例研究,以确定这些案例中国家文化影响的共同模式,以及由于不同组织文化而产生的差异。基于编码方案,我们的研究表明,集体主义和对“面子”的关注对这些因素的影响最为显著。不确定性规避和权力距离也有轻微影响。有趣的是,几个组织文化维度(和谐、顾客导向、质量导向和领导风格)可以解释公司之间的部分差异。本文对团队协调的文献做出了贡献,特别是软件开发中的团队间协调,并提供了研究证据来支持文化对软件能力成熟度模型(SW-CMM)实现的影响。本文对中国软件项目管理实践也有一定的启示。
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引用次数: 0
Leadership effectiveness in the Chinese enterprises: the roles of Chinese leadership and employee's individual orientation 中国企业的领导效能:中国领导的作用与员工的个人取向
Pub Date : 2008-07-18 DOI: 10.1504/IJCCM.2008.019595
Zhenjiao Chen, Xi Zhang, Dingtao Zhao
Chinese leadership literature had documented that employees' compliance interacts with Chinese traditional leadership in determining employee's effectiveness. However, previous studies reported inconsistent findings on this interaction effect. The present study extended past research by illustrating that the interaction effect of Chinese traditional leadership and compliance is dependent on the employee's individual relationship orientation. The results show that Chinese traditional leadership × compliance × relationship orientation has a significant interaction in the prediction of employees' job performance. The theoretical and practical implications are discussed.
中国的领导力文献已经证明,员工的遵从性与中国传统领导力在决定员工效能方面存在相互作用。然而,先前的研究报告了这种相互作用的不一致的结果。本研究扩展了以往的研究,说明中国传统领导与顺从的互动效应依赖于员工的个人关系取向。结果表明,中国传统领导×遵从性×关系取向对员工工作绩效的预测存在显著的交互作用。讨论了理论和实践意义。
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引用次数: 2
The impact of distributors' HRM on the performance of manufacturer-distributor partnerships 分销商人力资源管理对制造商-分销商合作伙伴关系绩效的影响
Pub Date : 2008-07-18 DOI: 10.1504/IJCCM.2008.019588
Lingyun Wang, P. Iskanius, P. Kess
This paper examines the impact of the Human Resource Management (HRM) of distributor companies on the performance of manufacturer-distributor partnerships in the Chinese context. A multiple case study methodology is employed in the study. The case study illustrates the importance of the distributors' HRM in the performance of Sino-Finnish partnerships. The recruitment and retention of technical personnel are critical factors in HRM as well challenges to the performance of partnerships because of the knowledge accumulation by technical personnel. However, manufacturers can contribute to the performance improvement of the partnerships by collaborating in training to improve the human resource practices of distributor companies. Therefore, it is concluded in this study that contributory activities in the distributors' HRM in the manufacturer-distributor partnerships have a significant impact on the performance of the partnerships in the Chinese market.
本文考察了中国背景下分销商人力资源管理对制造商-分销商合作伙伴关系绩效的影响。本研究采用多案例研究方法。该案例研究说明了分销商人力资源管理在中芬合作伙伴关系绩效中的重要性。技术人员的招聘和保留是人力资源管理的关键因素,也是由于技术人员的知识积累对合作伙伴关系绩效的挑战。然而,制造商可以通过合作培训来改善分销商公司的人力资源实践,从而为伙伴关系的绩效改善做出贡献。因此,本研究得出结论,制造商-分销商合作伙伴关系中分销商人力资源管理的贡献活动对中国市场合作伙伴关系的绩效有显著影响。
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引用次数: 0
The environment: once a problem for the rich, now part of the marketing strategy? A case study on China's environmental communication 环境:曾经是富人的问题,现在是营销策略的一部分?以中国环境传播为例
Pub Date : 2008-02-18 DOI: 10.1504/IJCCM.2008.017173
Valeria Zanier
After a long history of overexploitation and destruction of its natural resources, China has begun to include environmental protection among its economic development priorities. From the 1990s, the government has started to take important steps in this direction, by signing all relevant major international agreements, setting stricter measures to keep pollution out of densely populated areas and launching a number of eco-friendly projects aimed at enhancing 'environmental consciousness' in Chinese citizens. What level of environmental consciousness can be found in Chinese contemporary society? Are Chinese consumers ready for the so-called responsible consumption? What value do Chinese citizens attach to 'nature', 'the environment', 'responsible consumption'? Assuming it is rather difficult to give exhaustive answers, the author will try to shed some light on these issues through the analysis of an innovative project, which is going to reshape the island of Chongming, in Shanghai Municipality, into an environmentally friendly island.
在长期过度开发和破坏自然资源之后,中国开始将环境保护纳入其经济发展的优先事项。从上世纪90年代开始,中国政府开始朝着这个方向迈出重要的一步,签署了所有相关的重要国际协议,制定了更严格的措施,将污染排除在人口密集地区之外,并启动了一系列旨在提高中国公民“环境意识”的环保项目。中国当代社会的环境意识达到了什么程度?中国消费者准备好接受所谓的负责任消费了吗?中国公民认为“自然”、“环境”、“负责任的消费”有什么价值?假设很难给出详尽的答案,作者将试图通过分析一个创新项目来揭示这些问题,该项目将重塑上海市崇明岛,成为一个环保岛屿。
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引用次数: 0
Working with Chinese culture in luxury hotels in Shanghai: an expatriate manager's perspective on management challenges 在上海的豪华酒店中融入中国文化:一名外籍经理对管理挑战的看法
Pub Date : 2008-02-18 DOI: 10.1504/IJCCM.2008.017171
Wei Chen, Mikhail Myasin
There are very limited researches about how expatriates face the cultural challenges when they work in China, while it has become increasing important with more multinational organisations moving to the biggest market. The authors attempt to examine this complicated issue which includes culture conflicts, staff motivation, employees' resistance to foreign management, communications, and relationship building (Guan Xi) in the organisation. Expatriates working in luxury hotels were chosen to do the study as its high international integration level. The fieldwork data collection was based on semi-structure in-depth interviews with six foreign managers currently working in international branded hotels, and two participants who have undergone management training in the same industry. It was found in this study that lack of initiative, reluctance to accept responsibility and language barrier are the prevailing difficulties that expatriate managers face in the workplace. Other issues, such as Chinese staff motivation and relationship building also discussed in this research.
关于外派人员在中国工作时如何面对文化挑战的研究非常有限,而随着越来越多的跨国组织向最大市场转移,这一点变得越来越重要。作者试图研究这个复杂的问题,包括文化冲突、员工动机、员工对外国管理的抵制、沟通和组织中的关系建立(关系)。选择在豪华酒店工作的外籍人士进行研究,因为其国际融入水平较高。实地调查数据收集基于半结构化深度访谈,访谈对象为6位目前在国际品牌酒店工作的外籍经理,以及2位接受过同行业管理培训的参与者。本研究发现,缺乏主动性、不愿承担责任和语言障碍是外籍管理人员在工作场所面临的主要困难。其他问题,如中国员工的激励和关系的建立也在本研究中讨论。
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引用次数: 1
Connections between factors of readiness to change in Chinese organisations 中国企业变革准备因素之间的联系
Pub Date : 2008-02-18 DOI: 10.1504/IJCCM.2008.017172
R. Alas, M. Vadi, Wei Sun
This study, conducted in 29 Chinese organisations, contributes to our understanding of readiness to change. It reveals the importance of the task and relationship orientation of organisational culture for organisational learning and for employee attitudes towards change in Chinese organisations. There are differences in China compared to countries in Europe. Two important components of learning organisations are not acceptable in China: making mistakes and reducing the status symbol. Chinese employees are afraid of making mistakes and they do not want to reduce status symbol to a minimum. The challenge is to develop a learning organisation in an atmosphere where people are afraid of making mistakes and differences between subordinates and superiors are accentuated. A model about the impact of organisational culture upon organisational learning and upon attitudes towards change in Chinese organisations, and implications for managers have been developed.
这项在29家中国企业中开展的研究,有助于我们理解变革的准备程度。揭示了在中国组织中,组织文化的任务取向和关系取向对组织学习和员工对变革的态度的重要性。与欧洲国家相比,中国的情况有所不同。学习型组织的两个重要组成部分在中国是不可接受的:犯错和减少身份象征。中国员工害怕犯错,他们不想把身份象征降到最低。我们面临的挑战是,在一种人们害怕犯错、下属和上级之间的差异被加剧的氛围中,建立一个学习型组织。一个关于中国组织中组织文化对组织学习和对变革态度的影响的模型,以及对管理者的启示已经被开发出来。
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引用次数: 3
Business culture and management in China, Thailand and the USA: cultural values and business practice 中国、泰国和美国的商业文化和管理:文化价值观和商业实践
Pub Date : 2008-02-18 DOI: 10.1504/IJCCM.2008.017169
F. Adams, Heidi Vernon
The role of cultural factors in East Asia's rapid development remains subject to dispute. This is particularly true of China, since today's Chinese managers come from a tradition that is different from that of the USA and Thailand. This paper compares the results of a survey study of young managers in China with comparable surveys of young managers in the USA and in Thailand. We consider the underlying theoretical constructs and we pose hypotheses on how they might relate to management behaviour. We describe the surveys and analytical methodology. There is strong evidence of the Chinese respondents' personal objectives of traditional group cohesion, desire for harmony, and relationship-based trust. US respondents are much more concerned with personal entitlements. In many respects, the cultural attributes and business practices of Thai managers lie between those of their Chinese and US counterparts. While it is difficult to link these cultural dimensions to management procedures, there is evidence that Chinese firms use less formal methods and rely more heavily on relationship-based practices.
文化因素在东亚快速发展中的作用仍然存在争议。这对中国来说尤其如此,因为今天的中国管理者来自一个不同于美国和泰国的传统。本文将中国青年经理人的调查研究结果与美国和泰国青年经理人的调查结果进行了比较。我们考虑潜在的理论结构,并就它们如何与管理行为相关提出假设。我们描述了调查和分析方法。强有力的证据表明,中国受访者的个人目标是传统的群体凝聚力、对和谐的渴望和基于关系的信任。美国受访者更关心个人权利。在许多方面,泰国经理人的文化属性和商业实践都介于中国经理人和美国经理人之间。虽然很难将这些文化维度与管理程序联系起来,但有证据表明,中国公司使用的正式方法较少,更多地依赖于基于关系的实践。
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引用次数: 2
期刊
International journal of Chinese culture and management
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