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Information Communication Technology and the Social Worker-Client Relationship 信息通信技术与社会工作者客户关系
Q3 Social Sciences Pub Date : 2023-03-22 DOI: 10.18060/25651
K. Randolph, Don Latham, Melissa Gross, Christopher Constantino
A core value in social work is the importance of the worker-client relationship. Communication is a key factor in this relationship. The pandemic, marked by a dramatic, rapid increase in communication through information communication technology (ICT), has underscored both challenges and benefits for the worker-client relationship. Informed by communication theories, this paper provides a conceptual framework for examining ICT interactions between workers and clients at the generalist practice level. The review revealed four challenges (e.g., more permeable worker-client boundaries) and five benefits (e.g., increased opportunities for social presence). Factors to be considered in guiding tool selection are: (1) communication medium “bandwidth”, (2) mutual directionality, (3) privacy and confidentiality, (4) message formality, and (5) complexity of message content. Implications for practice, education, and research emerged from this framework. For instance, increased methods of communication via technology can enhance social workers’ social presence in relating to clients. However, social workers must know how and when to use which tools. Finally, evidence is needed regarding how ICT use affects the worker-client relationship. Moving forward, we recommend applying communication theories to guide research on the impact of ICT on the worker-client relationship with the goal of establishing best practices for ICT use.
社会工作的一个核心价值是员工与客户关系的重要性。沟通是这种关系中的一个关键因素。这场疫情的特点是通过信息通信技术(ICT)进行的通信急剧快速增加,突显了工人与客户关系面临的挑战和好处。根据传播理论,本文提供了一个概念框架,用于在通才实践层面上研究员工和客户之间的信息通信技术互动。该审查揭示了四个挑战(例如,更具渗透性的员工-客户边界)和五个好处(例如,增加社交机会)。在选择指导工具时需要考虑的因素有:(1)通信介质“带宽”,(2)相互指向性,(3)隐私和保密性,(4)消息形式,以及(5)消息内容的复杂性。这一框架对实践、教育和研究产生了影响。例如,通过技术增加沟通方法可以增强社会工作者在与客户联系方面的社会影响力。然而,社会工作者必须知道如何以及何时使用哪些工具。最后,需要有证据表明信息和通信技术的使用如何影响工人与客户的关系。展望未来,我们建议应用传播理论来指导研究信息和通信技术对工人-客户关系的影响,目的是建立信息和通信通信技术使用的最佳实践。
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引用次数: 0
“We Feel Powerless” “我们感到无能为力”
Q3 Social Sciences Pub Date : 2023-03-22 DOI: 10.18060/25994
Gashaye Melaku Tefera
Gender-based violence (GBV), especially sexual violence with a 90% prevalence rate, is a top concern in humanitarian settings. This qualitative study explored the challenges and experiences of social workers in addressing Gender-based Violence (GBV) in Ethiopian refugee settings. In-depth interviews were conducted with eight social workers between the ages of 26-37 years who have had five to twelve years of experience in GBV prevention among refugees. Data were analyzed thematically using a codebook and Nvivo12 software. Three major themes emerged: power and political interest, institutional barriers, and strategic barriers. The Social-Ecological Model (SEM) was used to guide the discussion of the findings. Most of the challenges experienced by social workers were structural barriers emanating from the unbalanced power relationship and political interest between and within institutions, strategic/policy gaps, and organizational resource limitations. It is imperative that social workers are trained to function in a politically-sensitive practice setting and are prepared to embrace political activism to overcome structural challenges. Adopting anti-oppressive and integrated developmental approaches is recommended to resolve the complex socio-economic and political factors behind the widespread GBV acts in Ethiopian refugee settings.
基于性别的暴力(GBV),特别是发生率高达90%的性暴力,是人道主义环境中最令人关切的问题。本定性研究探讨了社会工作者在解决埃塞俄比亚难民环境中基于性别的暴力(GBV)方面的挑战和经验。对8名年龄在26-37岁之间的社会工作者进行了深入访谈,他们在难民中预防性别暴力方面有5至12年的经验。使用代码本和Nvivo12软件对数据进行主题分析。三个主要主题出现了:权力和政治利益、制度障碍和战略障碍。社会生态模型(SEM)用于指导对研究结果的讨论。社会工作者面临的挑战大多是机构之间和机构内部的权力关系和政治利益不平衡、战略/政策差距和组织资源限制所造成的结构性障碍。社会工作者必须接受培训,在政治敏感的实践环境中发挥作用,并准备接受政治激进主义来克服结构性挑战。建议采取反压迫和综合发展方法,以解决埃塞俄比亚难民环境中普遍存在的性别暴力行为背后复杂的社会经济和政治因素。
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引用次数: 0
Enhancing Student Commitment to the Micro-Mezzo-Macro Continuum 加强学生对微观-宏观-宏观连续体的承诺
Q3 Social Sciences Pub Date : 2023-03-22 DOI: 10.18060/25577
Mary K. Twis, D. Greenwood, Morgan Files
Despite the importance of macro practice to the social work profession, research related to social work students’ preparation and enthusiasm for macro practice suggests that there is significant room for improvement within macro social work education. The purpose of this report is to describe and explore a novel macro social work pedagogy that is designed to encourage student engagement within macro practice social work courses. The Macro Practice Assignment (MPA) offers students a real-world learning exercise with embedded micro, mezzo, and macro social work applications with one vulnerable population. The results of a multiple case study exploring the effectiveness of the MPA reveals that the MPA 1) reduces students’ negative perceptions of macro practice courses and careers, 2) fosters students’ interest in future macro practice, and 3) helps students see macro practice as a necessary component of the micro-mezzo-macro practice continuum. In order to address shortcomings in macro social work education, educators should consider adding real-world macro practice learning exercises such as the MPA, grounded in Bloom’s Taxonomy, with the goal of enhancing social workers’ lifelong commitment to macro practice.
尽管宏观实践对社会工作专业很重要,但与社会工作学生对宏观实践的准备和热情有关的研究表明,宏观社会工作教育还有很大的改进空间。本报告的目的是描述和探索一种新颖的宏观社会工作教学法,旨在鼓励学生参与宏观实践社会工作课程。宏观实践作业(MPA)为学生提供了一个真实世界的学习练习,其中包含一个弱势群体的嵌入式微观、中等和宏观社会工作应用程序。探索MPA有效性的多个案例研究结果表明,MPA 1)减少了学生对宏观实践课程和职业的负面看法,2)培养了学生对未来宏观实践的兴趣,3)帮助学生将宏观实践视为微观-宏观实践连续体的必要组成部分。为了解决宏观社会工作教育的不足,教育工作者应该考虑增加现实世界的宏观实践学习练习,如基于布鲁姆分类法的MPA,目的是增强社会工作者对宏观实践的终身承诺。
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引用次数: 0
Missing the Mark? 没有击中目标?
Q3 Social Sciences Pub Date : 2023-03-22 DOI: 10.18060/25748
Dawn Apgar, Mackaully Parada
The 2021 revision to the ethical code for social workers mandated engagement in self-care. A review of workforce data suggests that the need for self-care in social work is largely due to poor working conditions, inadequate pay, unavailability of quality supervision, and lack of professional recognition. Thus, making self-care largely a personal responsibility is adopting a “blaming the victim” mentality that the profession has historically rejected in its approach to client problems. Social work is rooted in examining the social conditions of people within their environments and focusing on making macro level changes to remedy systemic problems. Though not intentional, the ethical mandate for social workers to remedy the stress, trauma, and burnout resulting from environmental stressors is misplaced, though not surprising. In recent years, social workers have focused more on working with individuals to fix their problems rather than making contextual changes that are largely responsible for the ills. This article reframes the emotional and psychological problems experienced by social workers as a social justice issue, requiring mezzo and macro, rather than micro, level intervention. Embracing this alternative perspective requires a commitment to mobilization, advocacy, and political engagement—approaches that have been deprioritized by many within the social work profession.
2021年修订的社会工作者道德准则要求参与自我照顾。对劳动力数据的回顾表明,社会工作中自我照顾的需求主要是由于工作条件差、工资不足、缺乏质量监督和缺乏专业认可。因此,让自我照顾在很大程度上成为一种个人责任,是在采取一种“指责受害者”的心态,这是该行业历来在处理客户问题时所拒绝的。社会工作根植于检查人们在其环境中的社会状况,并专注于宏观层面的改变,以纠正系统性问题。虽然不是有意为之,但社会工作者纠正环境压力因素造成的压力、创伤和倦怠的道德要求是错误的,尽管这并不奇怪。近年来,社会工作者更多地关注与个人一起解决他们的问题,而不是改变环境,这在很大程度上是造成疾病的原因。本文将社会工作者所经历的情感和心理问题重新定义为一个社会正义问题,需要中观和宏观层面的干预,而不是微观层面的干预。接受这种替代观点需要致力于动员、倡导和政治参与——这些方法在社会工作专业中被许多人忽略了。
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引用次数: 1
Maltreatment and NICU Infants 虐待和新生儿重症监护病房婴儿
Q3 Social Sciences Pub Date : 2023-03-22 DOI: 10.18060/25613
Janeen Cross
Child maltreatment is a concern for NICU infants who have special care needs at discharge. Improving mother-infant attachment through breastfeeding in a NICU environment may reduce maltreatment for this high-risk, vulnerable population. Breastfeeding an infant in the NICU is a complicated caretaking task yet provides an opportunity to overcome parenting challenges associated with a medically fragile infant by promoting the development of the maternal-infant attachment bond. Breastfeeding can serve as a prevention strategy for child maltreatment by improving attachment and bonding that is oftentimes disrupted between the NICU infant and mother due to the hospitalization. Social workers serve a pivotal role in preventing child maltreatment through education, promotion, and support of breastfeeding policies. This article highlights the role of social work in enhancing mother-infant attachment and advocating for NICU policies that support attachment therefore preventing maltreatment.
虐待儿童是新生儿重症监护室婴儿出院时需要特殊照顾的问题。通过在新生儿重症监护室环境中母乳喂养来改善母婴依恋,可以减少对这一高危、脆弱人群的虐待。在新生儿重症监护室母乳喂养婴儿是一项复杂的护理任务,但通过促进母婴依恋关系的发展,为克服与医学脆弱婴儿相关的育儿挑战提供了机会。母乳喂养可以作为一种预防虐待儿童的策略,通过改善新生儿重症监护室婴儿和母亲之间的依恋和联系,这种依恋和联系经常因住院而中断。社会工作者通过教育、宣传和支持母乳喂养政策,在防止虐待儿童方面发挥着关键作用。本文强调了社会工作在增强母婴依恋方面的作用,并倡导新生儿重症监护室支持依恋的政策,从而防止虐待。
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引用次数: 0
Fall 2022: Questioning the Status Quo 2022年秋季:质疑现状
Q3 Social Sciences Pub Date : 2023-03-22 DOI: 10.18060/27206
M. Adamek, Valerie D. Decker
In the Fall 2022 issue of Advances in Social Work, we are pleased to present 17 full-length papers (11 empirical, 6 conceptual) written by 52 authors representing all different regions of the country and one paper hailing from Ethiopia. The papers in this issue are organized into five areas of contribution: challenges to national social work organizations, technological innovations in social work, curriculum innovations, COVID-related impacts, and diverse client populations. Each paper is introduced briefly, followed by our annual recognition of AISW reviewers.
在2022年秋季出版的《社会工作进展》中,我们很高兴地介绍了由代表该国所有不同地区的52位作者撰写的17篇全文论文(11篇实证论文,6篇概念论文)和一篇来自埃塞俄比亚的论文。本期的论文分为五个贡献领域:国家社会工作组织面临的挑战、社会工作中的技术创新、课程创新、与covid相关的影响以及多样化的客户群体。本文对每篇论文进行了简要介绍,然后是我们对AISW审稿人的年度表彰。
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引用次数: 0
International Student-Athletes' Psychological and Sociocultural Adjustment Experiences 留学生运动员的心理和社会文化适应体验
Q3 Social Sciences Pub Date : 2023-03-22 DOI: 10.18060/26266
L. Terzis, Lauren Beasley
International college students face psychosocial adjustment challenges transitioning into college, which may be heightened for international student-athletes (ISAs) who also have to adjust to Division I (DI) athletics. Even so, there are limited articles that synthesize the research on this population. Thus, we sought to fill this gap by examining studies focused on the adjustment experiences of ISAs. A qualitative interpretive meta-synthesis is a method used in social work research to synthesize the findings of qualitative studies (Aguirre & Bolton, 2014). We used qualitative interpretive meta-synthesis to conduct an exhaustive search of the literature, construct themes, and synthesize themes of qualitative research regarding ISAs and their adjustment experiences. We identified 11 articles with three overarching themes: (a) acculturative stress, (b) adjustment to the college experience, and (c) adjustment to athletics in the United States. Findings suggest ISAs experience not only transitional stress related to their identities as a student and as an athlete but also from their acculturation experiences. Thus, we propose ISAs transitioning to college experience a ternary-or three way-role negotiation of student identity, athlete identity, and cultural identity. Social workers employed at Division I institutions and within Division I athletic departments have the opportunity to advocate for the needs of this population.
国际大学生在进入大学的过程中面临着心理社会适应方面的挑战,对于国际学生运动员(isa)来说,这种挑战可能会加剧,因为他们也必须适应I级(DI)体育运动。即便如此,对这一群体进行综合研究的文章仍然有限。因此,我们试图通过研究isa的调整经验来填补这一空白。定性解释综合是一种在社会工作研究中用于综合定性研究结果的方法(Aguirre & Bolton, 2014)。我们使用定性解释性综合方法对文献进行了详尽的搜索,构建主题,并综合了关于isa及其适应经验的定性研究主题。我们确定了11篇文章,它们有三个主要主题:(a)异文化压力,(b)适应大学生活,(c)适应美国的体育运动。研究结果表明,留学生经历的过渡压力不仅与他们作为学生和运动员的身份有关,还与他们的文化适应经历有关。因此,我们提出学生身份、运动员身份和文化身份的三元或三向角色协商。在一级机构和一级体育部门工作的社会工作者有机会倡导这一群体的需求。
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引用次数: 0
Responding to Adverse Childhood Experiences 应对不良童年经历
Q3 Social Sciences Pub Date : 2023-03-22 DOI: 10.18060/25632
C. Hellman, Angela B. Pharris, Ricky T. Muñoz
Research has long supported that Adverse Childhood Experiences (ACEs) are linked with reductions in well-being across the lifespan. However, less is known about the best practices for intervening with ACE to buffer the long-term negative effects beyond clinical settings. The current paper proposes that the positive psychology construct of hope offers guidance for understanding and responding to ACEs. We propose a theoretical model for developing a hope-centered and trauma-informed framework for responding to the deleterious effects for ACEs. The paper closes by calling on social work researchers, educators, and those in practice to learn more about the relationship between ACEs and hope and use that knowledge to help us better assist ACE survivors.
长期以来,研究一直支持儿童不良经历(ACE)与整个生命周期的幸福感下降有关。然而,人们对ACE干预以缓冲临床环境之外的长期负面影响的最佳实践知之甚少。本文提出,希望的积极心理学结构为理解和应对ACE提供了指导。我们提出了一个理论模型,用于开发一个以希望为中心、创伤知情的框架,以应对ACE的有害影响。论文最后呼吁社会工作研究人员、教育工作者和实践工作者更多地了解ACE与希望之间的关系,并利用这些知识帮助我们更好地帮助ACE幸存者。
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引用次数: 0
High-Achieving Asian American Adolescents and Suicide 高成就亚裔青少年与自杀
Q3 Social Sciences Pub Date : 2023-03-22 DOI: 10.18060/24604
Jessica Chock-Goldman
Within the field of suicidology, high-achieving Asian American adolescents are an under-researched at-risk population. The present paper reviews the existing literature on this topic, addressing the increase in suicidal ideation and suicide attempts within this at-risk group, and explores ecologically valid social work interventions. School social workers are first responders to these at-risk youth and must be well-versed in the risk-factors, including parental resistance to treatment, within the specific populations they serve. To illustrate the relevant issues, a case example is presented of an adolescent Bangladeshi male who attempted suicide while attending school. Finally, this paper recommends suicide prevention measures, including a culturally appropriate suicide assessment and family therapy.
在自杀学领域,高成就的亚裔美国青少年是一个未被充分研究的高危人群。本文回顾了关于这一主题的现有文献,探讨了这一高危群体中自杀意念和自杀企图的增加,并探讨了生态有效的社会工作干预措施。学校社会工作者是这些高危青少年的第一反应者,他们必须精通他们所服务的特定人群中的风险因素,包括父母对治疗的抵制。为了说明相关问题,提出了一个孟加拉国青少年男性在上学期间企图自杀的案例。最后,本文建议自杀预防措施,包括文化上适当的自杀评估和家庭治疗。
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引用次数: 0
Educating Bilingual Social Workers for the Child Welfare Workforce 为儿童福利工作者队伍培养双语社会工作者
Q3 Social Sciences Pub Date : 2022-11-08 DOI: 10.18060/24973
Lisa Werkmeister Rozas, Milagros Marrero-Johnson, Tracy Davis
Spanish/English bilingual (SEB) speaking social workers are in high demand, particularly in the area of Child Welfare. Most require training and institutional support to increase their cultural and linguistic competence, yet the majority receive no specific education or support. As a result, many encounter inequities in the workforce. Research points to several elements that are essential to the education and development of SEB social workers. They include professional terminology, supervision in Spanish, and the opportunity to integrate theory and practice. To respond to the needs of a growing Spanish-speaking population, the UConn BSW Program has added a Child Welfare and Protection (CWP) track. CWP is designed to provide BSW SEB speaking students with specialized knowledge and experience to meet the needs of Latinx families served by the Connecticut Department of Children and Families (CT DCF). This paper describes how the UConn BSW program and DCF collaborated to re-envision social work education for SEB students and contribute to distributive justice for client and worker. The CWP Track prepares BSW students to work with a range of Spanish-speaking clients while facilitating institutional support including incentives to create a much-needed workforce pipeline for SEB social work students interested in child welfare.
西班牙语/英语双语的社会工作者需求量很大,特别是在儿童福利领域。大多数人需要培训和机构支持来提高他们的文化和语言能力,但大多数人没有得到具体的教育或支持。因此,许多人在劳动力中遇到了不公平现象。研究指出了对SEB社会工作者的教育和发展至关重要的几个要素。其中包括专业术语、西班牙语监督以及理论与实践相结合的机会。为了满足日益增长的西班牙语人口的需求,康涅狄格大学BSW项目增加了儿童福利和保护(CWP)轨道。CWP旨在为讲BSW SEB的学生提供专业知识和经验,以满足康涅狄格州儿童和家庭部(CT DCF)服务的拉丁裔家庭的需求。本文描述了康涅狄格大学BSW项目和DCF如何合作,重新设想SEB学生的社会工作教育,并为客户和工人的分配正义做出贡献。CWP Track为BSW学生准备与一系列西班牙语客户合作,同时为机构支持提供便利,包括为对儿童福利感兴趣的SEB社会工作学生创建急需的劳动力管道。
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引用次数: 0
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Advances in social work
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