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Green-eyed coworkers in service organizations: The impact of being envied by coworkers on employee service outcomes 服务型组织中嫉妒的同事:被同事嫉妒对员工服务结果的影响
IF 4.9 2区 管理学 Q1 MANAGEMENT Pub Date : 2023-08-03 DOI: 10.1007/s10490-023-09911-7
Xinyu Liu, Long-Zeng Wu, Yijiao Ye, Luanyu Liu, Xuan-Mei Cheng

This research examined whether, how, and when being envied by coworkers influences employee service outcomes in the service context. Drawing upon self-determination theory (SDT), we tested a moderated-mediation model using a sample of 217 frontline service employees in two Chinese hotels. By focusing on the envied targets, our research demonstrates that being envied by coworkers negatively influences the targets’ service performance and proactive customer service performance (PCSP). Moreover, relatedness need satisfaction mediates the influence of being envied by coworkers on service performance and PCSP. Furthermore, employee interpersonal sensitivity strengthens the direct effect of being envied by coworkers on relatedness need satisfaction, and the indirect effects of being envied by coworkers on service performance and PCSP through relatedness need satisfaction. The present study provides new theoretical insights for future studies and managerial implications for service organizations.

本研究考察了在服务环境中被同事羡慕是否、如何以及何时影响员工的服务结果。利用自我决定理论(SDT),我们以中国两家酒店的217名一线服务员工为样本,检验了一个有调节的中介模型。通过对嫉妒对象的关注,我们的研究表明,被同事嫉妒对目标的服务绩效和主动客户服务绩效(PCSP)产生负面影响。关系需求满意度在被同事羡慕对服务绩效和PCSP的影响中起中介作用。此外,员工人际关系敏感性强化了被同事羡慕对关系需求满意度的直接影响,以及被同事羡慕通过关系需求满意度对服务绩效和PCSP的间接影响。本研究为未来的研究提供了新的理论见解,并为服务组织的管理提供了启示。
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引用次数: 0
Born global: antecedents and consequences of innovation capabilities 天生全球化:创新能力的前因后果
IF 5.4 2区 管理学 Q1 MANAGEMENT Pub Date : 2023-08-03 DOI: 10.1007/s10490-023-09909-1
Suresh Malodia, A. Dhir, S. Alshibani, M. Christofi
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引用次数: 0
Moral mentor of the company? Multifaceted influence of sustainable and responsible funds on corporate social responsibility disclosure in China 公司的道德导师?可持续责任基金对我国企业社会责任披露的多方面影响
IF 4.9 2区 管理学 Q1 MANAGEMENT Pub Date : 2023-07-24 DOI: 10.1007/s10490-023-09900-w
Weian Li, Yupei Liu, Lixiang Wang

This study investigates whether sustainable and responsible investment (SRI) funds can serve as “social responsibility mentors” of focal firms in a Chinese context. On this basis, we posit that firms’ greenwashing motives may lead to a bias between information disclosure and actual performance in corporate social responsibility (CSR). Using data from China’s publicly listed companies, we find a U-shaped relationship between SRI fund ownership and CSR disclosure quality; intrinsic and extrinsic greenwashing motives can weaken this curvilinear relationship. Furthermore, we examine the influence mechanism and prove that SRI funds use social screening strategies as an indirect channel to affect CSR disclosure. This mechanism is also verified when we consider SRI funds’ number and investment portfolio. We conclude that SRI funds have a multifaceted influence on the CSR disclosure of focal firms, enriching the understanding of SRI funds and corporate sustainability in the capital markets of emerging economies.

本研究探讨可持续责任投资(SRI)基金能否在中国背景下作为焦点企业的“社会责任导师”。在此基础上,我们假设企业的洗绿动机可能导致信息披露与企业社会责任(CSR)实际绩效之间的偏差。利用中国上市公司的数据,我们发现SRI基金所有权与CSR披露质量之间呈u型关系;内在和外在的洗绿动机会削弱这种曲线关系。在此基础上,研究了社会责任基金对企业社会责任披露的影响机制,证明社会责任基金通过社会筛选策略间接影响企业社会责任披露。当我们考虑SRI基金的数量和投资组合时,也验证了这一机制。我们得出结论,SRI基金对焦点企业的社会责任披露具有多方面的影响,丰富了对新兴经济体资本市场中SRI基金与企业可持续性的理解。
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引用次数: 0
A bibliometric analysis and meta-analytic review of the impact of legitimacy on performance 合法性对绩效影响的文献计量学分析和元分析综述
IF 4.9 2区 管理学 Q1 MANAGEMENT Pub Date : 2023-07-21 DOI: 10.1007/s10490-023-09906-4
Lingyu Zhong, Qianru Li, Rongwei Ren

Based on institutional and resource-dependence perspectives, this article identified the research trends by using bibliometric analysis and explored whether and how legitimacy affects the enterprises' financial and non-financial performance by adopting a three-level random-effects meta-analytic model. A total of 15,696 observations included in 32 studies spanning 2004–2021 revealed a positive association between legitimacy and performance with a close to medium effect size. We found that enterprises in Asia and Africa were more inclined than those in North America and Europe to utilize legitimacy to direct performance. In addition, innovative industries and industries adopting innovative strategies significantly moderate the association between legitimacy and performance. Regarding different dimensions of legitimacy, the results demonstrated that general, regulatory, and environmental legitimacy play vital roles in moderating the legitimacy-performance relationship. This article is the first review to combine bibliometric analysis and meta-analysis to synthetically prove that legitimacy positively correlates with the performance of enterprises.

本文基于制度和资源依赖的视角,运用文献计量学分析确定了研究趋势,并采用三层次随机效应元分析模型探讨了合法性是否以及如何影响企业的财务和非财务绩效。2004年至2021年的32项研究中,共有15696项观察结果显示,合法性与绩效之间存在正相关关系,效应量接近中等。我们发现,亚洲和非洲的企业比北美和欧洲的企业更倾向于利用合法性来指导绩效。此外,创新产业和采用创新策略的产业显著调节了合法性与绩效之间的关系。关于合法性的不同维度,结果表明,一般合法性、监管合法性和环境合法性在调节合法性-绩效关系中起着至关重要的作用。本文首次采用文献计量分析与元分析相结合的方法,综合证明合法性与企业绩效呈正相关关系。
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引用次数: 0
Negative feedback change and employee performance: A goal-setting theory perspective 负反馈变化与员工绩效:目标设定理论视角
IF 4.9 2区 管理学 Q1 MANAGEMENT Pub Date : 2023-07-17 DOI: 10.1007/s10490-023-09908-2
Feng Wei, Lixing Xu, Xiaoxiao Hu, Shih Cheng Chang, Yin Wu

Although negative feedback is a dynamic phenomenon that changes over time, most research has taken a static approach to its analysis. In this study, we address this gap by applying goal-setting theory and taking a dynamic approach to negative feedback. Using a three-wave survey design, we examined whether, why, and when negative feedback change influences employees’ task performance. Our analysis of multi-source and multi-wave data (n = 127) shows that increase of negative feedback over time negatively influences employees’ task performance by reducing their goal commitment. We also find that the indirect negative effect is weakened when employees have a high growth mindset. These findings highlight the dynamic nature of negative feedback and thus open up a new and promising research direction.

虽然负反馈是一种随时间变化的动态现象,但大多数研究都采用静态方法来分析它。在本研究中,我们通过应用目标设定理论和采用动态方法来解决这一差距。采用三波调查设计,我们考察了负面反馈变化是否、为什么以及何时影响员工的任务绩效。我们对多源多波数据(n = 127)的分析表明,随着时间的推移,负面反馈的增加会降低员工的目标承诺,从而对员工的任务绩效产生负面影响。我们还发现,当员工的成长心态较高时,间接的负面影响会减弱。这些发现突出了负反馈的动态性,从而开辟了一个新的和有前途的研究方向。
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引用次数: 0
Board political connections and financial fraud: The case of business groups in South Korea 董事会政治关系与财务欺诈:韩国商业集团案例
IF 4.9 2区 管理学 Q1 MANAGEMENT Pub Date : 2023-07-13 DOI: 10.1007/s10490-023-09902-8
Dong Shin Kim, Seung-Hyun Lee

Are business groups more likely to commit financial fraud when they are politically connected? Many past studies and anecdotal evidence have pointed out that business groups may behave more opportunistically when they are politically connected. However, the nature of the business group-government relationship evolves amid governance reform in many countries, making it difficult for business groups to abuse their political connections. In this research, we examine the business group-government relationship through the lens of social exchange and find a deterring effect of political connections on a connected business group’s propensity to commit fraud. Our results indicate that business groups are less likely to commit financial fraud when the extent of their political connection is high. By doing so, politically connected firms can prove themselves as legitimate business partners for the government and can more effectively secure a position to leverage their political connections. We additionally find that such an exchange relationship is weakened under a business group-unfriendly government due to their hostile relationships.

当商业集团与政治有联系时,它们是否更有可能实施金融欺诈?过去的许多研究和轶事证据都指出,当商业集团与政治有联系时,它们的行为可能会更加投机。然而,在许多国家的治理改革中,企业集团-政府关系的性质发生了变化,这使得企业集团很难滥用其政治关系。在本研究中,我们通过社会交换的视角考察了企业集团与政府的关系,发现政治关系对关联企业集团的欺诈倾向具有威慑作用。我们的研究结果表明,当企业集团的政治联系程度高时,企业集团不太可能发生财务欺诈。通过这样做,有政治关系的公司可以证明自己是政府的合法商业伙伴,并且可以更有效地确保利用其政治关系的地位。我们还发现,在企业集团不友好的政府环境下,由于企业集团之间的敌对关系,这种交换关系被削弱。
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引用次数: 0
The double-edged sword effect of government-initiated CSR on organizational profitability: Moderating roles of slack resources and competition intensity 政府主导型企业社会责任对组织盈利能力的双刃剑效应:闲置资源和竞争强度的调节作用
IF 4.9 2区 管理学 Q1 MANAGEMENT Pub Date : 2023-07-12 DOI: 10.1007/s10490-023-09905-5
Ziyu Zhao, Mengyang Wang, Qiyuan Zhang

This study aims to shed light on the bright and dark sides of government-initiated corporate social responsibility (CSR) on organizational profitability in emerging markets. Building on insights from agency theory, we investigate how a government-initiated campaign targeting poverty alleviation in China influences current profitability (i.e., financial performance) and potential profitability (i.e., innovation intensity) and further examine the moderating effects of slack resources and competition intensity. Based on a sample of 1,125 listed firms in China from 2016 to 2019, our study finds that government-initiated CSR promotes financial performance while decreasing innovation intensity. Moreover, the positive influence of government-initiated CSR on financial performance is weaker for firms with greater levels of slack resources. In addition, in fiercely competitive environments, the negative relationship between government-initiated CSR and innovation intensity becomes more adverse. By demonstrating the double-edged role of government-initiated CSR, our findings contribute to the CSR literature and provide managerial implications for executives.

本研究旨在揭示政府发起的企业社会责任(CSR)对新兴市场组织盈利能力的正面和负面影响。基于代理理论的见解,我们研究了中国政府发起的扶贫运动如何影响当前盈利能力(即财务绩效)和潜在盈利能力(即创新强度),并进一步研究了闲置资源和竞争强度的调节作用。基于2016 - 2019年中国1125家上市公司的样本,我们的研究发现,政府主导的企业社会责任促进了财务绩效,同时降低了创新强度。此外,对于资源闲置程度越高的企业,政府发起的企业社会责任对财务绩效的积极影响越弱。此外,在激烈的竞争环境中,政府发起的企业社会责任与创新强度之间的负向关系变得更加不利。通过展示政府发起的企业社会责任的双刃剑作用,我们的研究结果为企业社会责任文献做出了贡献,并为高管提供了管理启示。
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引用次数: 0
Strategic orientation, strategic renewal, and the international performance of born global firms 战略导向、战略更新与天生全球化企业的国际绩效
IF 5.4 2区 管理学 Q1 MANAGEMENT Pub Date : 2023-07-12 DOI: 10.1007/s10490-023-09903-7
F. Ahmed, M. M. Babu, Md. Nafizur Rahman, M. J. Uddin, B. Dey
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引用次数: 0
Do political ties facilitate or inhibit firm innovation in China? An examination of the institutional structure 在中国,政治关系是促进还是抑制企业创新?对制度结构的检查
IF 4.9 2区 管理学 Q1 MANAGEMENT Pub Date : 2023-07-11 DOI: 10.1007/s10490-023-09901-9
Hong Zhang, Chudi Yang, Weiguo Zhong

Drawing on political connection literature, we distinguish two types of political ties, horizontal (i.e., block ties with regions) and vertical (i.e., line ties with departments), and examine their effects on firm innovation. Based on a panel of Chinese public-listed private firms, we find that firms whose executives have block ties innovate much less than those without such ties, particularly when they are located in regions with less developed markets. In contrast, line ties increase firm innovation, particularly when the firms are located in regions with more developed markets. However, it also shows that the effect of line ties is attenuated when regional governments place a greater emphasis on innovation. Our research contributes to the literature on the relationship between political ties and firm innovation, the heterogeneity of political ties, and the interplay between political ties and the institutional environment.

根据政治联系文献,我们区分了两种类型的政治联系,水平(即与地区的块状联系)和垂直(即与部门的直线联系),并研究了它们对企业创新的影响。基于一组中国公开上市的民营企业,我们发现高管有区块链关系的企业比那些没有区块链关系的企业创新要少得多,尤其是当这些企业位于市场欠发达地区时。相反,直线关系增加了公司的创新,特别是当公司位于市场更发达的地区时。然而,它也表明,当地方政府更加重视创新时,线路关系的影响就会减弱。我们的研究对政治关系与企业创新、政治关系的异质性以及政治关系与制度环境的相互作用等方面的研究做出了贡献。
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引用次数: 0
Unveiling the role of corporate social responsibility on the efficiency of capital investments and their speed of adjustment: Insights from India 揭示企业社会责任对资本投资效率及其调整速度的作用:来自印度的见解
IF 4.9 2区 管理学 Q1 MANAGEMENT Pub Date : 2023-07-10 DOI: 10.1007/s10490-023-09897-2
Monika Dahiya, Shveta Singh, Neeru Chaudhry

Driven by the dynamic corporate social responsibility (CSR) environment, which is encouraging movement from self-regulation to co-regulation, this study empirically investigates the impact of CSR on the efficiency of capital investments of firms in India, given its remarkable legislation that mandates firms surpassing a threshold to invest 2 per cent of their profits in CSR activities. The study is based on firms listed on NSE 500 from the year 2008 to 2019, and the results suggest that CSR significantly improves investment efficiency in the post-mandate regime. There exists an optimal CSR level that instigates an inverse U-shaped relationship. We also investigate the impact of CSR on the speed of adjustment of capital investments towards the target in case of deviations. High-CSR firms are found to adjust swiftly to their targets since such firms tend to deviate less and incur low adjustment costs. Only the governance dimension of CSR seems to affect the firms’ speed of adjustment in the current context. The positive association between CSR and adjustment speed is pronounced only in the post-mandate period. Also, CSR seems to affect the speed of adjustment only when firms are operating above the target.

在动态的企业社会责任(CSR)环境的推动下,鼓励从自我监管到共同监管的运动,本研究实证调查了企业社会责任对印度企业资本投资效率的影响,考虑到其显著的立法,要求企业超过一个门槛,将其利润的2%投资于企业社会责任活动。该研究基于2008年至2019年在NSE 500上市的公司,结果表明企业社会责任显著提高了授权后制度下的投资效率。存在一个最优的企业社会责任水平,该水平激发了反向u型关系。我们还研究了企业社会责任在偏离目标的情况下对资本投资调整速度的影响。研究发现,高社会责任企业能够迅速地向目标调整,因为这类企业往往偏离较少,调整成本较低。在当前环境下,只有企业社会责任的治理维度似乎会影响企业的调整速度。CSR与调整速度之间的积极联系只有在任务结束后时期才明显。此外,企业社会责任似乎只有在企业运营高于目标时才会影响调整的速度。
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引用次数: 0
期刊
Asia Pacific Journal of Management
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