Digital Business最新文献_第2页

Blockchain-driven sustainable business model for artisanal and small-scale mining operators in Zambia 为赞比亚的手工和小规模采矿经营者提供区块链驱动的可持续商业模式

IF 7.2

Digital Business

Pub Date : 2025-09-20 DOI: 10.1016/j.digbus.2025.100153

D. Owuor , T.K. Taylor , S. Simushi , M. Mutondo

Abstract

This study investigates blockchain adoption barriers among artisanal and small-scale mining operators in Zambia's Ndola Rural Emerald Restricted Area (NRERA) and proposes a Blockchain-enabled Sustainable Business Model (BSBM) to enhance sustainability and profitability. Using a convergent parallel mixed-methods design, quantitative surveys (n = 11) and qualitative interviews (n = 9) highlight that 72.7 % of ASM operators have basic education, 81.8 % rely on predatory informal loans, and 90.9 % face infrastructural deficits like unreliable electricity and poor internet. None have adopted blockchain technology due to financial, structural, and technological barriers. Exploitative intermediaries capture most mineral value, perpetuating low investment cycles and limiting technological progress. The BSBM addresses these challenges by leveraging mining associations to automate compliance via smart contracts, establishing traceability for premium pricing, and offering tiered financing alongside mobile blockchain interfaces to overcome literacy and connectivity issues. Early implementations suggest transaction cost reductions of 30–50 % and premium markets adding 15–30 % margins. This study underscores the need for integrated interventions that combine financial inclusion, policy collaboration, and tailored technology to enable sustainable ASM sector development. These findings provide actionable policy insights and contribute to the emerging discourse on the role of blockchain in resource-constrained mining contexts.

摘要本研究调查了赞比亚Ndola农村翡翠禁区（nrela）的手工和小规模采矿运营商采用区块链的障碍，并提出了一种支持区块链的可持续商业模式（BSBM），以提高可持续性和盈利能力。采用融合并行混合方法设计，定量调查（n = 11）和定性访谈（n = 9）强调，72.7%的ASM运营商接受过基础教育，81.8%依赖掠夺性非正规贷款，90.9%面临电力不可靠和互联网不佳等基础设施不足。由于资金、结构和技术方面的障碍，没有一个国家采用区块链技术。剥削性中介机构攫取了大部分矿物价值，使低投资周期永久化，限制了技术进步。BSBM通过利用采矿协会通过智能合约自动遵守这些挑战，建立溢价的可追溯性，并提供分层融资以及移动区块链接口来克服识字和连接问题。早期实施表明，交易成本降低了30 - 50%，高端市场的利润率提高了15 - 30%。本研究强调，需要采取综合干预措施，将普惠金融、政策合作和量身定制的技术相结合，以实现ASM行业的可持续发展。这些研究结果提供了可操作的政策见解，并有助于在资源受限的采矿环境中关于区块链作用的新兴论述。

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引用次数: 0

Leveraging IoT and dedicated social networks to enhance mosque role and activities management in Saudi Arabia 利用物联网和专用社交网络加强清真寺在沙特阿拉伯的作用和活动管理

IF 7.2

Digital Business

Pub Date : 2025-09-15 DOI: 10.1016/j.digbus.2025.100151

Nawal Almutairi , Abdussalam Elhanashi

This paper examines the challenges encountered in mosques activities management and explores the potential use of internet of things. To this end, qualitative methods, surveys and semi-structured interviews, were conducted. The results reveal key challenges, which are related to mosque accessibility, communication, and engagement in decision-making. As a part of the proposed solution, the Mehrab system incorporates a dedicated social networking, smart locks, and smart key delegation. Mehrab was developed using an Agile methodology that involves potential users throughout the development process to ensure the inclusion of essential features aligned with the system’s objectives. Mehrab was tested by 400 participants who performed a set of tasks that covered the core functionalities and then answered questionnaires to evaluate application objectives achievement, usability, and technology acceptance. Statistical analysis revealed that participants’ evaluations of system objectives differed significantly from a neutral benchmark, indicating a positive perception. A system usability scale survey was used to assess usability, and we achieved an excellent result of 94.23, exceeding the threshold to pass the test. To assess technology acceptance, the technology acceptance model was integrated with institutional theory, offering a robust framework for understanding acceptance factors in religious settings. Regression analysis showed that perceived usefulness, attitude toward using technology, and behavioral intention were the strongest predictors of actual use which commonly interpreted as indicators of technology acceptance, while institutional factors, including normative and coercive pressures, also had significant influence. Moreover, sentiment analysis was employed to measure users’ opinion, which indicated that 94.5% of participants had positive opinions.

本文探讨了清真寺活动管理中遇到的挑战，并探讨了物联网的潜在用途。为此，进行了定性方法、调查和半结构化访谈。结果揭示了关键的挑战，这些挑战与清真寺的可达性、沟通和决策参与有关。作为提议的解决方案的一部分，Mehrab系统集成了专用的社交网络、智能锁和智能密钥授权。Mehrab是使用敏捷方法开发的，该方法在整个开发过程中涉及潜在用户，以确保包含与系统目标一致的基本功能。400名参与者对Mehrab进行了测试，他们执行了一组涵盖核心功能的任务，然后回答了评估应用程序目标实现、可用性和技术接受度的问卷。统计分析显示，参与者对系统目标的评价与中性基准有显著差异，表明了积极的看法。我们使用系统可用性量表调查来评估可用性，我们取得了94.23的优异成绩，超过了通过测试的门槛。为了评估技术接受度，将技术接受模型与制度理论相结合，为理解宗教环境中的接受因素提供了一个强有力的框架。回归分析表明，感知有用性、对使用技术的态度和行为意图是实际使用的最强预测因子，通常被解释为技术接受度的指标，而制度因素，包括规范和强制压力，也有显著影响。此外，采用情绪分析来衡量用户的意见，结果表明94.5%的参与者持积极意见。

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引用次数: 0

Digital integration toward smart and sustainable agriculture in the European region 数字化整合在欧洲地区实现智能和可持续农业

IF 7.2

Digital Business

Pub Date : 2025-09-10 DOI: 10.1016/j.digbus.2025.100152

Nguyen Thi Thanh Huyen , To Trung Thanh , Le Thanh Ha

The purpose of this study is to empirically examine how the process of digital transformation as a whole affects the agricultural industry's capacity to survive. The four components of digitalization are digital technology integration (DESI_IDT), digital human capital (DESI_HC), digital public services (DESI_DPS), and digital connectivity (DESI_CONN). The empirical analysis relies on a panel dataset covering 24 EU member states over the period from 2014 to 2022, using a range of econometric methods. The findings highlight the value of digitization in raising production, exporting, creating jobs, and maintaining the sustainability of the surroundings in the agricultural industry. On the other hand, the U-shaped consequences of digitalization on every aspect of the sustainability of the farm industry are nonlinear, indicating that positive outcomes materialize only once digitalization advances to a particular point. Our aim is to broaden our understanding of the relationship between sustainable agriculture and digitization by creating a conceptual structure. The policy consequences of our results for sustainable and intelligent agriculture are significant.

本研究的目的是实证检验数字化转型过程整体上如何影响农业产业的生存能力。数字化的四个组成部分是数字技术集成（DESI_IDT）、数字人力资本（DESI_HC）、数字公共服务（DESI_DPS）和数字连接（DESI_CONN）。实证分析依赖于2014年至2022年期间覆盖24个欧盟成员国的面板数据集，使用了一系列计量经济学方法。研究结果强调了数字化在提高产量、出口、创造就业机会和保持农业环境可持续性方面的价值。另一方面，数字化对农业可持续性各个方面的u形影响是非线性的，这表明只有当数字化发展到特定点时，积极的结果才会实现。我们的目标是通过创建一个概念结构来扩大我们对可持续农业与数字化之间关系的理解。我们的研究结果对可持续和智能农业的政策影响是重大的。

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引用次数: 0

Cognitive and affective factors in AI virtual influencer marketing: A stimulus–organism–response and pleasure–arousal–dominance model approach 人工智能虚拟网红营销中的认知和情感因素：刺激-有机体-反应和愉悦-唤醒-支配模型方法

IF 7.2

Digital Business

Pub Date : 2025-08-25 DOI: 10.1016/j.digbus.2025.100150

Chin Lay Gan , Yi Yong Lee , Tze Wei Liew , Su-Mae Tan , Faizan Ahmad , Adhi Prasetio

Despite the exponential rise of AI-powered virtual influencer (VI), the role of user-centric elements, particularly experiential content and emotional factors in shaping consumer decision-making remains underexplored. This study adopts the Stimulus–Organism–Response (S-O-R) framework and incorporates the Pleasure-Arousal-Dominance (PAD) model to conceptualize emotional responses in the VI context. The present research integrates affective (perceived enjoyment, hedonic motivation) and cognitive (satisfaction) emotional states to better understand consumer responses to VI. We surveyed 248 VI followers and employed structural equation modeling to test the conceptual framework. The findings reveal that: (1) Perceived interactivity significantly influences both affective (emotional states, perceived enjoyment, hedonic motivation) and cognitive states (satisfaction); (2) perceived risk and visual appeal significantly influence emotional states; (3) visual appeal significantly influences perceived enjoyment; and (4) hedonic motivation and satisfaction significantly influence willingness to buy. The findings provide practical guidance for designing emotionally engaging VI campaigns by leveraging key stimuli to influence consumer behavior.

尽管人工智能驱动的虚拟影响者（VI）呈指数级增长，但以用户为中心的元素，特别是体验内容和情感因素在塑造消费者决策方面的作用仍未得到充分探索。本研究采用刺激-机体-反应（S-O-R）框架，并结合愉悦-觉醒-优势（PAD）模型对VI情境下的情绪反应进行概念化。本研究整合了情感（感知享受、享乐动机）和认知（满足）情绪状态，以更好地了解消费者对VI的反应。我们调查了248名VI追随者，并采用结构方程模型来检验概念框架。结果表明：(1)感知交互性对情感状态（情绪状态、感知享受、享乐动机）和认知状态（满意度）均有显著影响；(2)感知风险和视觉吸引力显著影响情绪状态；(3)视觉吸引力显著影响感知享受；(4)享乐动机和满意度显著影响购买意愿。研究结果为设计具有情感吸引力的VI活动提供了实用指导，通过利用关键刺激来影响消费者行为。

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引用次数: 0

GenAI and employee innovativeness: How employees' sensing capabilities and the capabilities to use and evaluate GenAI shape their innovative work behavior 基因人工智能与员工创新：员工的感知能力以及使用和评估基因人工智能的能力如何塑造他们的创新工作行为

IF 7.2

Digital Business

Pub Date : 2025-08-23 DOI: 10.1016/j.digbus.2025.100149

Patrick Held, Tim Heubeck

Innovation is critical for organizational success, with employees' innovative work behavior (IWB) forming a key microfoundation of firm-level innovation. While prior research has identified various antecedents of IWB, the role of generative AI (GenAI) remains underexplored. We address this gap by investigating how employees' capabilities to use and evaluate GenAI influence their IWB. Building on the dynamic capabilities view, we further explore how employees' capabilities to sense technological shifts shape the development of these GenAI capabilities and ultimately foster IWB. We test our model using survey data from 439 business consultants in Germany, Austria, and Switzerland, analyzed via partial least squares structural equation modeling (PLS-SEM). Our results show that employees' sensing capabilities promote both GenAI capabilities and directly enhance IWB. While employees' capability to evaluate GenAI promotes IWB, GenAI usage capability does not. Moreover, we identify a significant mediation pathway: employees' sensing capabilities enhance GenAI usage capability, which in turn enables GenAI evaluation capability and thereby fosters IWB. This study contributes to the IWB literature by exploring relevant yet understudied antecedents: employees' sensing capabilities and their capabilities to use and evaluate GenAI. Moreover, it extends emerging research on GenAI in innovation management by adopting a differentiated capability perspective and uncovering the distinct roles and interplay of employees' GenAI usage and evaluation capabilities.

创新是组织成功的关键，员工的创新工作行为（IWB）构成了企业层面创新的关键微观基础。虽然先前的研究已经确定了IWB的各种前身，但生成型人工智能（GenAI）的作用仍未得到充分探索。我们通过调查员工使用和评估GenAI的能力如何影响他们的IWB来解决这一差距。在动态能力观点的基础上，我们进一步探讨了员工感知技术变化的能力如何塑造这些GenAI能力的发展，并最终促进IWB的发展。我们使用来自德国、奥地利和瑞士的439名商业顾问的调查数据来测试我们的模型，并通过偏最小二乘结构方程模型（PLS-SEM）进行分析。我们的研究结果表明，员工的感知能力既促进了GenAI能力，也直接增强了IWB。虽然员工评估GenAI的能力促进了IWB，但GenAI的使用能力却没有。此外，我们发现了一个重要的中介途径：员工的感知能力增强了GenAI的使用能力，而GenAI的使用能力反过来又促进了GenAI的评估能力，从而促进了IWB的发展。本研究通过探索相关的但尚未被充分研究的前因：员工的感知能力和他们使用和评估GenAI的能力，为IWB文献做出了贡献。此外，通过采用差异化能力视角，揭示员工GenAI使用能力和评估能力的独特作用和相互作用，拓展了GenAI在创新管理中的新兴研究。

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引用次数: 0

Regulation and innovation in digital finance: The transformation of Latvia's banking sector 数字金融监管与创新：拉脱维亚银行业转型

IF 7.2

Digital Business

Pub Date : 2025-08-15 DOI: 10.1016/j.digbus.2025.100147

Ramona Rupeika-Apoga , Janis Priede , Gundars Berzins , Elmars Kehris

The Latvian banking sector presents a policy and institutional puzzle: it maintains high loan interest rates despite low loan-to-deposit ratios and limited lending activity within the European Union. Anchored in credit rationing theory, this study investigates the institutional, regulatory, and technological factors influencing credit allocation. The examination is based on semi-structured interviews conducted with 29 senior experts and decision-makers from regulatory authorities, government ministries, and commercial banks, all of whom play a direct role in influencing Latvia's financial sector. Thematic analysis reveals constraints associated with regulatory-induced risk aversion, structural barriers to lending, borrower opaqueness and informality, the role of the state in facilitating lending, fintech integration challenges, and banking sector transformation. The findings demonstrate how compliance-driven institutional behavior, limited competition, and information asymmetries contribute to restricted lending. This study contributes to digital finance literature by showing how regulatory frameworks and institutional context in small EU economies influence the diffusion of financial innovation and credit access.

拉脱维亚银行业呈现出一个政策和制度上的难题：尽管存贷比较低，且欧盟内部的贷款活动有限，但拉脱维亚仍维持着较高的贷款利率。本研究以信贷配给理论为基础，探讨影响信贷配置的制度、监管和技术因素。该考试基于对29名高级专家和来自监管机构、政府部委和商业银行的决策者进行的半结构化访谈，他们都在影响拉脱维亚金融部门方面发挥着直接作用。专题分析揭示了与监管引发的风险规避、贷款结构性障碍、借款人不透明和非正式性、国家在促进贷款方面的作用、金融科技整合挑战和银行业转型相关的制约因素。研究结果表明，合规驱动的机构行为、有限竞争和信息不对称是如何导致贷款受限的。本研究通过展示欧盟小型经济体的监管框架和制度背景如何影响金融创新和信贷获取的扩散，为数字金融文献做出了贡献。

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引用次数: 0

Analysis of consumer response to online same-day grocery delivery service: The case of South Korea 消费者对在线当日杂货配送服务的反应分析：以韩国为例

IF 7.2

Digital Business

Pub Date : 2025-08-15 DOI: 10.1016/j.digbus.2025.100148

Hyun Sang An , Arim Park , Ju Myung Song , Christina Chung

Purpose

This study is to examine what affects consumers' decision-making processes for adopting same-day online grocery delivery services in South Korea.

Design/methodology/approach

It analyzes the cognitive (vendor, product, price quality, and perceived risk), affective (trust and relationship commitment), and conative (word-of-mouth and service adoption intention) dimensions within an integrated framework of customer value theory, commitment-trust theory, and the cognitive-affective-conative model.

Findings

The findings reveal that product quality, price, and decreased perceived risk significantly impact consumer trust, but vendor quality does not. Trust positively influences relationship commitment and consumer willingness to share positive word-of-mouth and adopt the service consequently. The results reveal the importance of trust and commitment in the consumer decision-making process when adopting new services.

Originality/value

It recommends that service providers focus on service differentiation, customer experience, and service adoption incentives. Personalized marketing communication and continuous customer engagement are also recommended to enhance positive word-of-mouth and actual service adoption.

本研究旨在探讨韩国消费者采用当日在线杂货配送服务的决策过程。设计/方法/途径它在顾客价值理论、承诺-信任理论和认知-情感-内涵模型的综合框架内分析认知（供应商、产品、价格质量和感知风险）、情感（信任和关系承诺）和内涵（口碑和服务采用意愿）维度。研究结果表明，产品质量、价格和降低的感知风险显著影响消费者的信任，但供应商的质量没有影响。信任正向影响关系承诺和消费者分享正面口碑并接受服务的意愿。研究结果揭示了信任和承诺在消费者采用新服务决策过程中的重要性。原创性/价值它建议服务提供商关注服务差异化、客户体验和服务采用激励。个性化的营销沟通和持续的客户参与也被推荐，以提高正面的口碑和实际的服务采用。

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引用次数: 0

CEO passion, digitalization, and family firm performance: A socio-emotional wealth perspective CEO激情、数字化与家族企业绩效：社会情感财富视角

IF 7.2

Digital Business

Pub Date : 2025-08-14 DOI: 10.1016/j.digbus.2025.100144

Qiang Wu , Muhammad Sualeh Khattak , Muhammad Anwar , Imad Bani Hani , Omar Hujran

Family business leaders often grapple with paradoxical tensions between digitalizing their companies and preserving their social-emotional wealth (SEW). This study focuses on the influence of chief executive officers’ (CEOs) passion for inventing (PFI) on the performance of family firms. It further examines how digitalization capacity mediates this relationship and how the commitment to preserving SEW may moderate it. For methodological rigor, we employed a dual data approach, using primary and secondary data from 100 family firms. We found no significant direct effect of CEOs’ PFI on the performance of family firms. However, this impact is indirect, primarily affecting digitalization capacity. Additionally, a strong commitment to preserving SEW can shift the influence of CEOs’ passion on digitalization capacity from positive to negative. Our findings suggest that family firms should not exclusively focus on non-economic goals because this could hinder CEOs’ efforts toward digitalization. Instead, family CEOs should create a balance between the preservation of SEW and digitalization capacity, which contributes to increased performance. This study adds to the knowledge of upper echelons theory and SEW theory by examining the nuances of the interactions between CEOs’ PFI, digitalization capacity, and performance in family business.

家族企业领导人经常在企业数字化和保护其社会情感财富（SEW）之间挣扎。本研究主要探讨家族企业首席执行官（ceo）发明激情（PFI）对家族企业绩效的影响。它进一步研究了数字化能力如何调节这种关系，以及保护SEW的承诺如何调节这种关系。为了方法的严谨性，我们采用了双重数据方法，使用了来自100家家族企业的主要和次要数据。我们发现ceo的PFI对家族企业绩效没有显著的直接影响。然而，这种影响是间接的，主要影响的是数字化能力。此外，对保留SEW的坚定承诺可以将首席执行官对数字化能力的热情的影响从积极转变为消极。我们的研究结果表明，家族企业不应该只关注非经济目标，因为这可能会阻碍ceo们朝着数字化的方向努力。相反，家族ceo应该在保留SEW和数字化能力之间取得平衡，这有助于提高业绩。本研究通过研究家族企业ceo的PFI、数字化能力和绩效之间的相互作用的细微差别，增加了上层理论和SEW理论的知识。

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引用次数: 0

Mapping the digital landscape: A bibliometric analysis of digital ecosystem research 绘制数字景观：数字生态系统研究的文献计量学分析

IF 7.2

Digital Business

Pub Date : 2025-08-14 DOI: 10.1016/j.digbus.2025.100145

Arne Jeppe , Tim Bree , Erik Karger , Heike Proff , Frederik Ahlemann

Digital ecosystems have become a central paradigm for understanding the complex, interconnected networks that characterize the modern digital landscape. However, the rapid growth and interdisciplinary nature of this research present challenges for scholars seeking to grasp its intellectual structure and future trajectory. This study addresses this gap by conducting a comprehensive bibliometric analysis of 1974 publications retrieved from the Scopus database. We map the intellectual structure of the field, identify key research themes, and uncover influential contributors and publications. Our analysis reveals five major thematic clusters: (1) Digital Transformation and Economy, (2) Emerging Technologies and Learning Systems, (3) Foundational Technologies and Semantic Architecture, (4) Human and Social Interaction in Digital Spaces, and (5) Business Strategy and Innovation. Building on this analysis, we outline a detailed agenda for future research, highlighting critical needs in areas such as adaptive governance, social and environmental sustainability, the security of digital infrastructures, and the human-centric application of AI in domains like healthcare. This study provides the first large-scale, holistic overview of digital ecosystem research, offering a robust foundation for future investigations and informing strategic decisions for researchers, practitioners, and policymakers.

数字生态系统已成为理解现代数字景观特征的复杂、互联网络的核心范式。然而，该研究的快速发展和跨学科性质给试图掌握其知识结构和未来轨迹的学者带来了挑战。本研究通过对从Scopus数据库检索的1974年出版物进行全面的文献计量分析来解决这一差距。我们绘制该领域的知识结构，确定关键的研究主题，并发现有影响力的贡献者和出版物。我们的分析揭示了五大主题集群：(1)数字转型与经济，(2)新兴技术与学习系统，(3)基础技术与语义架构，(4)数字空间中的人类与社会互动，以及(5)商业战略与创新。在此分析的基础上，我们概述了未来研究的详细议程，强调了自适应治理、社会和环境可持续性、数字基础设施的安全性以及人工智能在医疗保健等领域以人为本的应用等领域的关键需求。本研究首次对数字生态系统研究进行了大规模、全面的概述，为未来的调查提供了坚实的基础，并为研究人员、从业者和政策制定者提供了战略决策信息。

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引用次数: 0

Understanding online repurchase intention among young Colombian consumers: A relationship-based approach 了解哥伦比亚年轻消费者的在线再购买意愿：基于关系的方法

IF 7.2

Digital Business

Pub Date : 2025-08-13 DOI: 10.1016/j.digbus.2025.100146

Marelby Amado-Mateus , Alfredo Guzmán-Rincón , Francisco David Ortega-Almonacid

The growth of e-commerce in Latin America has significantly transformed consumer behavior, particularly among young people. However, the mechanisms through which customer experience, satisfaction, trust, and word of mouth (WOM) influence repurchase intention remain underexplored in emerging markets. This study examines both the direct and mediating effects of these variables on online repurchase intention among Colombian university students. A cross-sectional quantitative design was employed, using a structured questionnaire administered to 283 participants. Structural equation modeling was applied to test eight hypotheses. The results confirm that satisfaction is the strongest predictor of repurchase intention and significantly mediates the relationship between experience, trust, and WOM. Additionally, customer experience was found to directly influence satisfaction and WOM, while the latter positively impacts trust. However, no significant direct relationship was observed between trust and repurchase intention. These findings suggest that, in digitally mature segments such as university students, trust alone is insufficient to secure behavioral loyalty. This study contributes an integrated relational model that complements previous approaches, introduces new explanatory pathways among key variables, and provides evidence from the Latin American context. Moreover, it offers practical insights for e-retailers aiming to enhance customer loyalty through emotionally satisfying experiences and social validation.

拉丁美洲电子商务的发展极大地改变了消费者行为，尤其是年轻人的消费行为。然而，在新兴市场，顾客体验、满意度、信任和口碑（口碑）影响再购买意愿的机制仍未得到充分探索。本研究考察了这些变量对哥伦比亚大学生网络再购买意愿的直接效应和中介效应。采用横断面定量设计，对283名参与者进行结构化问卷调查。采用结构方程模型对8个假设进行检验。结果证实满意度是最强烈的预测因子，并显著中介体验、信任和口碑之间的关系。此外，顾客体验对满意度和口碑有直接影响，口碑对信任有正向影响。然而，信任与回购意愿之间没有显著的直接关系。这些发现表明，在数字成熟的细分市场，如大学生，信任本身不足以确保行为忠诚。本研究提供了一个综合的关系模型，补充了以前的方法，在关键变量之间引入了新的解释途径，并提供了来自拉丁美洲背景的证据。此外，该研究还为电子零售商通过情感上的满足体验和社会认可来提高顾客忠诚度提供了实用的见解。

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引用次数: 0