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Exploring individuals' socioeconomic characteristics and digital infrastructure determinants of digital payment adoption in Ethiopia 探索埃塞俄比亚采用数字支付的个人社会经济特征和数字基础设施决定因素
Pub Date : 2024-10-28 DOI: 10.1016/j.digbus.2024.100092
Adino Andaregie , Gumataw Kifle Abebe , Prashant Gupta , Gardachew Worku , Hideyuki Matsumoto , Tessema Astatkie , Isao Takagi
The COVID-19 pandemic has spurred a surge in digital payments, with over 40 % of adults in low- and middle-income countries making their first merchant payments using cards, phones, or the internet since the pandemic began. This study examines the determinants of adopting digital payments during the COVID-19 pandemic in Ethiopia. To achieve this objective, the study utilized secondary data from the World Bank's most recent dataset, collected as part of the Global Findex Database 2021. A Covariance Based-Structural Equation Modeling (CB-SEM) was applied to analyze the data and explore the intricate pathways between variables. The mediation role of the use of technological tools on the relationship between socio-economic factors and digital payment adoption was also examined. Accordingly, mobile ownership, having an ATM/Debit card, and internet access were the technological tools significantly determining digital payment adoption. Age, education, income quantile, receiving wage payment, and engagement in formal financial transactions (as a proxy for financial inclusion) were among the socio-economic characteristics influencing digital payment adoption. Engagement in formal financial inclusion, mobile ownership, having an ATM/Debit card, and internet access were also influenced by individuals' socio-economic characteristics. Mobile ownership, having an ATM/Debit card, internet access, and engagement in formal financial transactions were significant mediating factors in the relationship between digital payment and socio-economic predictors.
自 COVID-19 大流行以来,中低收入国家超过 40% 的成年人首次使用银行卡、电话或互联网进行了商户支付。本研究探讨了埃塞俄比亚在 COVID-19 大流行期间采用数字支付的决定因素。为实现这一目标,本研究利用了世界银行最新数据集中的二手数据,这些数据集是 2021 年全球 Findex 数据库的一部分。研究采用基于协方差的结构方程模型(CB-SEM)分析数据,探索变量之间错综复杂的关系。研究还考察了技术工具的使用对社会经济因素和数字支付采用之间关系的中介作用。结果表明,拥有手机、拥有 ATM/借记卡和互联网接入是显著决定数字支付应用的技术工具。年龄、教育程度、收入数量级、领取工资和参与正规金融交易(作为金融包容性的代表)是影响数字支付应用的社会经济特征。参与正规金融普惠、拥有手机、拥有 ATM/借记卡和互联网接入也受个人社会经济特征的影响。在数字支付与社会经济预测因素之间的关系中,移动设备所有权、拥有 ATM/借记卡、互联网接入和参与正规金融交易是重要的中介因素。
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引用次数: 0
Adoption of UPI among Indian users: Using extended meta-UTAUT model 印度用户对 UPI 的采用情况:使用扩展元 UTAUT 模型
Pub Date : 2024-10-22 DOI: 10.1016/j.digbus.2024.100093
Mohammad Razi-ur-Rahim , Mustafa Raza Rabbani , Furquan Uddin , Zakir Hossen Shaikh
Unified Payments Interface (UPI) has grown rapidly in recent times. It has increased its user base, volume, and transaction value through a variety of mobile applications. Various models have been used to study the reasons for UPI adoption. Earlier studies neither measured ‘Use Behavior’ (UB) as the outcome variable nor examined the influence of attitude on UPI adoption behavior. This study fills the gap by integrating UB into the model and using the extended meta-UTAUT model to explore the UPI adoption behavior of Indian urban users. The model included four exogenous and three endogenous variables. The data were collected from 894 UPI urban users using the purposive sampling method. Covariance-Based Structural Equation Modeling (CB-SEM) was applied for hypotheses testing. The study explained 82.7 % and 84.1 % of the variance for attitude and use behavior, respectively. The results of this study found that performance expectancy significantly impacts use behavior; attitude significantly affects behavioral intention; and trust affects the attitude. The results of the study will be useful in improving the features of UPI so as to increase customer base. The findings will help in smoothly introducing Central Bank Digital Currency (CBDC) among urban masses in India. The results provide future research scope for moderation and mediation. A future study can also be carried out on Indian rural users.
统一支付接口(UPI)近来发展迅速。它通过各种移动应用增加了用户群、交易量和交易额。人们使用了各种模型来研究采用 UPI 的原因。早期的研究既没有将 "使用行为"(UB)作为结果变量来衡量,也没有研究态度对 UPI 采用行为的影响。本研究填补了这一空白,将 "使用行为 "纳入模型,并使用扩展的元-UTAUT模型来探讨印度城市用户的 UPI 采用行为。该模型包括四个外生变量和三个内生变量。数据通过有目的的抽样方法从 894 名 UPI 城市用户中收集。假设检验采用了基于协方差的结构方程模型(CB-SEM)。研究分别解释了态度和使用行为的 82.7 % 和 84.1 % 的方差。研究结果发现,绩效预期对使用行为有显著影响;态度对行为意向有显著影响;信任对态度有影响。研究结果将有助于改进 UPI 的功能,从而扩大客户群。研究结果将有助于在印度城市大众中顺利引入中央银行数字货币(CBDC)。研究结果为今后的调节和调解提供了研究空间。今后还可以对印度农村用户进行研究。
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引用次数: 0
The polychotomy of NFT ownership: Motivational heterogeneity and underlying drivers NFT 所有权的多面性:动机异质性和潜在驱动因素
Pub Date : 2024-10-04 DOI: 10.1016/j.digbus.2024.100091
Lennart Ante
We investigate the motivations behind non-fungible token (NFT) ownership. Utilizing survey data from NFT owners, we identify four distinct groups based on their primary motivations: (1) Utilizers, who emphasize functional uses; (2) Socializers, motivated by community and networking; (3) Speculators, focused on profit potential; and (4) Aesthetes, who appreciate artistic and cultural aspects. Our analysis indicates that individual traits such as risk-taking, impulsivity, and investment knowledge significantly influence group membership. These findings suggest that NFT users are a diverse cohort with varied motivations rather than a homogeneous group.
我们研究了不可兑换代币(NFT)所有权背后的动机。利用对 NFT 所有者的调查数据,我们根据他们的主要动机确定了四个不同的群体:(1)强调功能性用途的利用者;(2)以社区和网络为动机的社交者;(3)注重盈利潜力的投机者;以及(4)欣赏艺术和文化的审美者。我们的分析表明,冒险、冲动和投资知识等个人特质对群体成员身份有显著影响。这些研究结果表明,NFT 用户是一个具有不同动机的多样化群体,而不是一个同质化群体。
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引用次数: 0
Unravelling human-centric tensions towards Industry 5.0: Literature review, resolution strategies and research agenda 解开工业 5.0 以人为本的矛盾:文献综述、解决策略和研究议程
Pub Date : 2024-09-20 DOI: 10.1016/j.digbus.2024.100090
Diego A. de J. Pacheco, Bartosz Iwaszczenko
In recent years, heightened attention has been directed towards the emerging Industry 5.0 (I5.0) paradigm, advocating intelligent collaboration between human workers and machines to enhance efficiency, productivity, customization, and product quality in manufacturing. However, despite its potential to revolutionize current industrial practices, the I5.0 transition also imposes several known and unknown tensions that require attention for effective adaptation. This study aims to investigate the main human-centric tensions and resolution strategies in manufacturing arising in the transition towards I5.0. The research methodology developed a three-step approach. First, the study conducted a literature review of academic papers to gain insights into the human-centricity challenges arising from the adoption of I5.0. Second, based on these findings, we develop a theoretical framework that organizes these central human-centricity tensions in the manufacturing context, resulting in 20 tensions identified. The identified tensions are categorized into learning, organizing, belonging, performing and their interrelationships, according to the paradox theory. Third, based on the literature findings, the study develops a novel framework with resolution strategies to address these tensions. The findings show that salient tensions emerge mainly in dimensions such as automation, well-being, safety, education, and value creation. The study provides valuable insights for manufacturing companies in the preparation or I5.0 realization, emphasizing the pivotal roles of shop floor workers in the interaction with machines. The study provides valuable insights for both researchers and practitioners, representing a pioneering effort to understand the tensions and resolution strategies of I5.0 within the manufacturing environment.
近年来,人们越来越关注新兴的工业 5.0(I5.0)范式,该范式倡导人类工人与机器之间的智能协作,以提高制造业的效率、生产力、定制化程度和产品质量。然而,尽管 I5.0 有可能彻底改变当前的工业实践,但它也带来了一些已知和未知的矛盾,需要加以关注才能有效适应。本研究旨在探讨制造业在向 I5.0 转型过程中出现的以人为本的主要矛盾和解决策略。研究方法分为三个步骤。首先,本研究对学术论文进行了文献综述,以深入了解在采用 I5.0 过程中出现的以人为本的挑战。其次,基于这些发现,我们制定了一个理论框架,将制造业背景下这些以人为本的核心矛盾组织起来,最终确定了 20 个矛盾。根据悖论理论,所识别的紧张关系分为学习、组织、归属、执行及其相互关系。第三,根据文献研究结果,本研究制定了一个新的框架,其中包含解决这些紧张关系的策略。研究结果表明,突出的紧张关系主要出现在自动化、福利、安全、教育和价值创造等方面。本研究为制造企业准备或实现 I5.0 提供了宝贵的见解,强调了车间工人在与机器互动中的关键作用。这项研究为研究人员和从业人员提供了宝贵的见解,是了解制造环境中 I5.0 的紧张关系和解决策略的开创性努力。
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引用次数: 0
How does China's digital government construction affect enterprise exploratory innovation? Insights based on invention knowledge inertia 中国数字政府建设如何影响企业探索式创新?基于发明知识惯性的启示
Pub Date : 2024-09-16 DOI: 10.1016/j.digbus.2024.100089
ZhaoShuai Ren , QiaoYi Gao , Tong Sun , Min Sun

Today, digital governments are creating novel digital business environments to promote enterprise innovation. How can enterprises benefit from this while minimizing the risks of working with the digital government?

We explored this issue using data from China's1528 A-share firms over a decade. We find that China's digital government construction (DGC) significantly promotes firms' exploratory innovation (EI). Moreover, the enterprise's invention knowledge inertia (IKI) is an important mediation to develop its exploratory innovation in response to the construction of digital government. However, during this process, whether enterprises can maintain low risk and continuously promote EI by leveraging IKI is moderated by the extent of knowledge openness within the senior leadership team (KOM). For instance, the diversified knowledge of executives with financial backgrounds weakens the DGC→IKI, and the effect is obvious in state-owned and high-tech enterprises. In contrast, knowledge without such backgrounds strengthens the IKI→EI.

This study provides valuable insights into government-enterprise cooperation, emphasizing the role of innovation knowledge inertia and clarifying the debate on whether knowledge inertia has a positive or negative impact on innovation.

如今,数字政府正在创造新颖的数字商业环境,以促进企业创新。我们利用中国1528家A股公司十年来的数据探讨了这一问题。我们发现,中国的数字政府建设(DGC)极大地促进了企业的探索性创新(EI)。此外,企业的发明知识惯性(IKI)也是企业在数字政府建设中开展探索式创新的重要中介。然而,在这一过程中,企业能否通过利用发明知识惰性(IKI)保持低风险并持续推进发明知识惰性(EI),则受到企业高层领导团队(KOM)知识开放程度的制约。例如,具有金融背景的高管的多元化知识会削弱 DGC→IKI,这种效应在国有企业和高科技企业中非常明显。这项研究为政企合作提供了有价值的见解,强调了创新知识惯性的作用,澄清了知识惯性对创新的影响是积极还是消极的争论。
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引用次数: 0
Examining the dynamics of mobile banking app. Adoption during the COVID-19 pandemic: A digital shift in the crisis 研究移动银行应用程序的动态变化在 COVID-19 大流行期间的采用情况:危机中的数字化转变
Pub Date : 2024-09-07 DOI: 10.1016/j.digbus.2024.100088
Mahfuzur Rahman , Hew Pow Yee , Md. Abdul Kaium Masud , Md. Uzir Hossain Uzir

Mobile banking applications (apps) have become crucial in maintaining financial services accessibility during the COVID-19 pandemic. This study leverages the Unified Theory of Acceptance and Use of Technology (UTAUT) to examine Malaysian millennials' behavioral intentions toward mobile banking app adoption, aiming to aid banks in developing targeted strategies to expand their user base. Data collection was conducted from October 2020 to February 2021 during the peak of the COVID-19 pandemic. A survey was administered to 270 respondents using convenience and snowball sampling methods. The Sequential Least Square method was used for the analysis. Our findings reveal that performance expectancy, effort expectancy, trust, and personal innovativeness significantly influence mobile banking app adoption intentions, whereas social influence and facilitating conditions do not. Demographic factors also modulate these relationships to varying degrees. These insights contribute to theoretical discussions on technology adoption and offer practical guidance for banks looking to enhance their digital service offerings in a post-pandemic landscape. This study underscores the shifts in consumer behavior triggered by the pandemic and highlights the ongoing potential for digital banking growth in Malaysia.

在 COVID-19 大流行期间,移动银行应用程序(App)在维持金融服务的可及性方面已变得至关重要。本研究利用 "技术接受与使用统一理论"(UTAUT)研究马来西亚千禧一代采用手机银行应用程序的行为意向,旨在帮助银行制定有针对性的策略,扩大用户群。数据收集工作于 2020 年 10 月至 2021 年 2 月进行,正值 COVID-19 大流行的高峰期。采用便利抽样和滚雪球抽样方法对 270 名受访者进行了调查。分析采用了顺序最小二乘法。我们的研究结果表明,绩效预期、努力预期、信任和个人创新能力对手机银行应用程序的采用意向有显著影响,而社会影响和便利条件则没有影响。人口统计学因素也在不同程度上调节了这些关系。这些见解有助于有关技术采用的理论讨论,并为银行在流行病后的环境中提升其数字服务提供了实际指导。本研究强调了大流行病引发的消费者行为转变,并突出了马来西亚数字银行业务的持续增长潜力。
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引用次数: 0
FOMO and the ICO: The changing salience of quality signals FOMO 和 ICO:质量信号不断变化的显著性
Pub Date : 2024-08-10 DOI: 10.1016/j.digbus.2024.100087
Simon J.D. Schillebeeckx , Sandzhar Tazhibaev , Johannes Gartner

The manuscript investigates whether the individual personality trait, Fear of Missing Out (FOMO)—typically considered negative—influences the willingness of individuals to contribute to Initial Coin Offerings (ICOs), a phenomenon that emerged after the blockchain revolution. We conducted both qualitative and quantitative work in this space and present the results of an international survey, including a conjoint experiment. Theoretically, we anchor our study in signaling theory and propose that signal valence (the positive or negative interpretation of a signal) can diverge from signal intent. Specifically, we find that candidate ICO funders with strong FOMO behave predictably irrationally. They are more likely to invest in financially irresponsible projects and are less likely to invest in projects that have received recognition from established media sources or multinationals. While both financial responsibility and stakeholder recognition are ostensibly positive signals of team and project quality, we find that for ICO funders with high FOMO, the valence of these signals changes.

这篇手稿研究了 "害怕错过"(Fear of Missing Out,FOMO)--通常被认为是负面的--是否会影响个人对首次代币发行(Initial Coin Offerings,ICO)(区块链革命后出现的一种现象)的贡献意愿。我们在这一领域开展了定性和定量研究,并展示了一项国际调查(包括联合实验)的结果。从理论上讲,我们的研究立足于信号理论,并提出信号价值(对信号的正面或负面解释)可能与信号意图相背离。具体来说,我们发现,具有强烈 FOMO 的候选 ICO 资助者的行为可以预见是非理性的。他们更有可能投资于财务上不负责任的项目,而且不太可能投资于获得知名媒体或跨国公司认可的项目。虽然从表面上看,财务责任和利益相关者的认可都是团队和项目质量的积极信号,但我们发现,对于 FOMO 情绪高涨的 ICO 资助者来说,这些信号的价值发生了变化。
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引用次数: 0
Sustainable innovation in the metaverse: Blockchain's role in new business models 元宇宙中的可持续创新:区块链在新商业模式中的作用
Pub Date : 2024-07-31 DOI: 10.1016/j.digbus.2024.100086
Le Bei Sze , Jari Salo , Teck Ming Tan

This research aims to bridge a gap in the existing literature by investigating the role of the blockchain-based metaverse in fostering decentralized sustainable management, leveraging the principles of stakeholder capitalism theory. By conducting a content analysis of thirty-two expert reports from the blockchain-based metaverse industry, the study identifies five key attributes that can potentially cultivate innovation and decentralized sustainable management within the business domain. These attributes include a creator economy, a persistent synchronous virtual environment, decentralization, an interoperable network, and a digitalized mindset. The research underscores the need for stakeholders to adopt a sustainable approach when navigating the blockchain-based metaverse, highlighting the potential benefits achievable in a decentralized, hybrid physical-digital environment. This work stands as a pioneering effort in conceptualizing a theoretical framework that encapsulates decentralized sustainable management within the blockchain-based metaverse, underpinned by the principles of stakeholder capitalism. Thus, it contributes significantly to the academic discourse on the sustainable implications of blockchain technology in new business models.

本研究旨在利用利益相关者资本主义理论的原则,调查基于区块链的元宇宙在促进分散式可持续管理方面的作用,从而弥补现有文献的不足。通过对来自区块链元宇宙行业的 32 份专家报告进行内容分析,本研究确定了有可能在商业领域培养创新和去中心化可持续管理的五个关键属性。这些属性包括创造者经济、持久同步虚拟环境、去中心化、可互操作网络和数字化思维。这项研究强调了利益相关者在驾驭基于区块链的元宇宙时采用可持续方法的必要性,突出了在去中心化、物理与数字混合环境中可实现的潜在效益。这项研究开创性地构思了一个理论框架,该框架以利益相关者资本主义原则为基础,囊括了基于区块链的元宇宙中的去中心化可持续管理。因此,它极大地促进了关于区块链技术在新商业模式中的可持续影响的学术讨论。
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引用次数: 0
Effectuation in digital multi-sided platform startups: An entrepreneurial journey through open innovation process 数字多面平台初创企业的效应:开放式创新过程中的创业之旅
Pub Date : 2024-07-26 DOI: 10.1016/j.digbus.2024.100085
Adhi Setyo Santoso

A paradox arises in platform-based open innovation, wherein digital Multi-Sided Platform (MSP) firms with little initial co-creation ability can successfully adopt an open innovation strategy that typically requires a high level of co-creation capacity. This study aims to fill this gap by theoretically exploring the connection between effectuation, which involves entrepreneurial action based on a given set of means and the selection of possible effects, and the open innovation process with co-creation capacity. The objective is to contribute to the significant growth of digital MSP startups. This study investigates the process of open innovation based on platforms in the context of resource constraints, limited knowledge, and uncertainty. The outcomes of a quantitative study including 70 digital MSP startups indicate that the most efficient route for these businesses to achieve Innovation Performance is by first developing Effectuation, followed by Integrative Capabilities and Co-Creation Capacity, and last, Innovation Performance. However, in this shortest path, the involvement of Crowds or Communities Management Practices plays a role in partially moderating the relationship between Effectuation and Integrative Capabilities. Platform-based innovation serves as the point of integration between effectuation theory in entrepreneurship research and open innovation strategy in strategic management research. The bridge connecting these two fields has significant implications for research on platform-based innovation in the field of strategic entrepreneurship.

在基于平台的开放式创新中出现了一个悖论,即初始共创能力较弱的数字化多方平台(MSP)企业可以成功采用通常需要较高共创能力的开放式创新战略。本研究旨在填补这一空白,从理论上探讨 "效应化 "与具有共创能力的开放式创新过程之间的联系。"效应化 "涉及基于给定手段的创业行动和对可能效应的选择。目的是促进数字 MSP 初创企业的显著增长。本研究调查了在资源限制、知识有限和不确定的情况下,基于平台的开放式创新过程。包括 70 家数字 MSP 初创企业在内的定量研究结果表明,这些企业实现创新绩效的最有效途径是首先发展效应,其次是整合能力和协同创造能力,最后是创新绩效。然而,在这一最短路径中,"群众 "或 "社区管理实践 "的参与在一定程度上调节了 "效应 "与 "整合能力 "之间的关系。基于平台的创新是创业研究中的效应理论与战略管理研究中的开放式创新战略之间的结合点。连接这两个领域的桥梁对战略创业领域的平台型创新研究具有重要意义。
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引用次数: 0
A nascent market for digital assets: Exploration of consumer value of NFTs 新生的数字资产市场:探索 NFT 的消费者价值
Pub Date : 2024-07-10 DOI: 10.1016/j.digbus.2024.100084
Tatiana Zalan , Elissar Toufaily

Despite widespread academic and practitioner interest in non-fungible tokens (NFTs) as a form of digital assets, little is known about how consumers perceive NFT value. This exploratory research investigates why people create, trade or collect NFTs, what value they derive from them, and how online communities contribute to value co-creation. Over the course of two rounds, we interview 38 participants, most of whom are digital natives. We find that engaging with NFTs is the new form of day trading, reflecting financialization of everyday life. The value of NFTs is mainly speculative and utilitarian, and NFTs themselves are best thought of as derivatives. Value co-creation in NFT project communities is largely focused on gaining superior information about the project. We contribute to the crypto-marketing and web3 literature by advancing a novel model of NFT consumer value that extends Holbrook's (1999) typology and distinguishes both positive and negative aspects of consumer value that have been overlooked in mainstream literature. We shed light on the role of communities in an unusual setting: a nascent, illiquid, speculative, informationally opaque market for digital assets. Our study helps creators and brand managers to develop effective NFT strategies.

尽管学术界和从业者对不可兑换代币(NFT)这种数字资产形式普遍感兴趣,但对消费者如何看待 NFT 价值却知之甚少。这项探索性研究调查了人们创造、交易或收集 NFT 的原因,他们从中获得了哪些价值,以及在线社区如何促进价值共创。在两轮研究中,我们采访了 38 位参与者,其中大部分是数字原住民。我们发现,参与 NFTs 是日间交易的新形式,反映了日常生活的金融化。NFT 的价值主要是投机性和功利性的,而 NFT 本身最好被视为衍生品。NFT 项目社区的价值共创主要集中在获取项目的优势信息上。我们提出了一个新颖的 NFT 消费者价值模型,扩展了霍尔布鲁克(1999 年)的类型学,并区分了消费者价值的积极和消极方面,为加密货币市场和网络3 文献做出了贡献。我们揭示了社区在不寻常环境中的作用:一个新兴的、流动性差的、投机性的、信息不透明的数字资产市场。我们的研究有助于创作者和品牌管理者制定有效的 NFT 战略。
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引用次数: 0
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Digital Business
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