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A timely (and timeless) blend of theory and practice: A commentary on Rowland and Spaniol (2021) 理论与实践的及时(和永恒)融合:罗兰和西班牙人评论(2021)
Pub Date : 2021-12-06 DOI: 10.1002/ffo2.113
Gary Bowman

The integration of theory and practice is a significant aspect of modern academia. Prompted by Rowland and Spaniol's review and celebration of Scenarios: The Art of Strategic Conversation, I reflect briefly on the impact of Kees van der Heijden and his contribution to the theoretical and practical development of scenario planning research.

理论与实践的结合是现代学术界的一个重要方面。受Rowland和西班牙人对《情景:战略对话的艺术》一书的回顾和赞扬,我简要地回顾了Kees van der Heijden的影响以及他对情景规划研究的理论和实践发展的贡献。
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引用次数: 0
Selecting futures: The role of conviction, narratives, ambivalence, and constructive doubt 选择未来:信念、叙述、矛盾心理和建设性怀疑的作用
Pub Date : 2021-11-30 DOI: 10.1002/ffo2.111
Mark Fenton‐O'Creevy, D. Tuckett
Institutional decisions about the future, that matter, are usually made in a context of considerable uncertainty. Although the intention is success the possibility of failure must inevitably be present, whether recognized or not. The principal purposes of this study are twofold. First, we argue that uncertainty contexts require that decisions to create the future are supported by a particular type of future oriented or foresight narrative which we call a conviction narrative . Its essential function is to combine available knowledge about how to achieve desired outcomes with the feeling that the selected action will achieve the aim. Second, we introduce two states, in which conviction may be achieved, divided, and integrated, to argue that research into how conviction is achieved by individuals or institutions making decisions, can be an extremely promising and practical avenue for foresight studies, throwing light on several issues, particularly the oft ‐ noted reluctance to change course and attachment to single stories of the future. The focus on the reality of uncertainty and the two states in which it can be met, can also enhance the research and practice of narrative foresight, through more systematic theorization of the role of emotion and ambivalence in narrative thought and in the processes through which future ‐ focused narratives generate action under uncertainty.
有关未来的制度性决策通常是在相当不确定的情况下做出的。虽然目标是成功,但失败的可能性是不可避免的,不管你是否意识到。这项研究的主要目的有两个。首先,我们认为,不确定性背景要求创造未来的决策得到一种特定类型的未来导向或远见叙事的支持,我们称之为信念叙事。它的基本功能是将关于如何实现预期结果的现有知识与所选择的行动将实现目标的感觉结合起来。其次,我们介绍了信念可以实现、分裂和整合的两种状态,以论证个人或机构如何通过决策实现信念的研究,可以成为前瞻性研究的一个非常有前途和实用的途径,揭示了几个问题,特别是经常注意到的不愿改变方向和对未来单一故事的依恋。关注不确定性的现实和两种可以满足不确定性的状态,也可以通过更系统地理论化情感和矛盾心理在叙事思维中的作用,以及在不确定性下关注未来的叙事产生行动的过程中,来加强叙事前瞻的研究和实践。
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引用次数: 10
From Shell engineer to social architect and thought leader: A commentary on Rowland and Spaniol (2021) 从壳牌工程师到社会架构师和思想领袖:罗兰和西班牙人评论(2021)
Pub Date : 2021-11-30 DOI: 10.1002/ffo2.115
Paul J. H. Schoemaker
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引用次数: 0
Professor Kees van der Heijden: Commentary on Rowland and Spaniol (2021) Kees van der Heijden教授:罗兰与西班牙人评论(2021)
Pub Date : 2021-11-27 DOI: 10.1002/ffo2.114
Ronald M. Bradfield

Working with Kees as his apprentice scenario planner, I have been fortunate to have participated in many scenario workshops, both on the Strathclyde MBA program and with organizations. Alongside these workshops, I am also very privileged to have been an assistant to Kees on a number of scenario projects with organizations in a range of countries. I have learned many things in the time spent with Kees, and consider his book, “Scenarios: The Art of Strategic Conversation” to be the definitive field guide to the art and craft of scenario planning, albeit there have been a plethora of books on the subject since. The objective of this commentary is to discuss from a practical perspective, three things I have learned from my years of experience with Kees which have proved useful in my scenario work with client organizations, namely the elicitation of client views and insights, the value of the “Business Idea” and the scenario development timescale

作为Kees的学徒情景规划师,我有幸参加了许多情景研讨会,包括Strathclyde MBA课程和组织。除了这些研讨会,我还非常荣幸地在一系列国家的组织的一些情景项目中担任Kees的助理。在与Kees相处的时间里,我学到了很多东西,并且认为他的书“情景:战略对话的艺术”是场景规划艺术和工艺的权威领域指南,尽管此后有大量关于该主题的书籍。这篇评论的目的是从实际的角度讨论我在Kees多年的经验中学到的三件事,这三件事在我与客户组织的场景工作中被证明是有用的,即客户观点和见解的启发,“商业理念”的价值和场景开发时间表
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引用次数: 0
Tracing the progress of scenario research in business and management 追溯情景研究在商业和管理领域的进展
Pub Date : 2021-11-15 DOI: 10.1002/ffo2.109
Arbrie Jashari, Victor Tiberius, Marina Dabić

Business and management research on scenarios has been highly productive over the decades but led to a complex literature that is hard to oversee. To organize the field and identify distinguishable research clusters, we conducted a co-citation analysis focusing on the long-term history of research. We compare our findings with a previously published bibliographic coupling, focusing on the more recent research to trace its development over time. Our study revealed six research clusters: (1) Planning the Future with Scenarios, (2) Scenario Planning in Strategic Management, (3) Reinforcing the Scenario Technique, (4) Integration of Scenario Planning and MCDA, (5) Combination of Different Methods, and (6) Decision-making through Stochastic Programming, whereas the bibliographic coupling generated 11 clusters. Some former research clusters were divided into separate new clusters, while others were united. Additionally, completely new clusters emerged. Future research on scenarios is expected (1) to further differentiate into strategy and operations, (2) to be based on “behavioral futures” or “behavioral foresight” as a new research stream, (3) to advance the scenario technique methodically and include new specific scenario generation methods, and (4) to put forth new application areas.

几十年来,关于情景的商业和管理研究一直卓有成效,但也导致了难以监督的复杂文献。为了组织领域和识别可区分的研究集群,我们对研究的长期历史进行了共被引分析。我们将我们的发现与先前发表的书目耦合进行比较,重点关注最近的研究,以追踪其随时间的发展。我们的研究共划分了6个研究集群:(1)基于情景的未来规划,(2)战略管理中的情景规划,(3)强化情景技术,(4)情景规划与MCDA的整合,(5)不同方法的结合,以及(6)通过随机规划进行决策,而文献耦合则产生了11个集群。一些以前的研究集群被分成单独的新集群,而另一些则被联合起来。此外,还出现了全新的集群。未来的情景研究有望(1)进一步向战略和运营方向分化;(2)以“行为未来”或“行为预见”为新的研究方向;(3)系统地推进情景技术,纳入新的具体情景生成方法;(4)提出新的应用领域。
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引用次数: 5
Start-ups and the art of ignoring the future: Commentary on Rowland and Spaniol 2021 初创企业和忽视未来的艺术:罗兰和西班牙人2021评论
Pub Date : 2021-11-10 DOI: 10.1002/ffo2.108
Rixa Georgi-Kröhl

Record amounts of money flowed into start-ups in 2020 and yet, founders are acting detached from the future. At the same time, the range of entrepreneurship-related programs has multiplied. Scenario-based planning must become a mandatory part of those programs. To keep the strategic conversation with and about scenarios going.

2020年,创记录的资金流入了初创企业,然而,创始人的行为却与未来脱节。与此同时,创业相关项目的种类也成倍增加。基于场景的计划必须成为这些计划的强制性部分。保持战略对话的进行。
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引用次数: 0
What's luck got to do with it? Commentary on Rowland and Spaniol (2021) 这跟运气有什么关系?罗兰与西班牙人评论(2021)
Pub Date : 2021-11-10 DOI: 10.1002/ffo2.107
Heiko A. von der Gracht

This commentary refers to the retrospective review by Rowland and Spaniol in Futures and Foresight Science (2021), which provides interesting insights into Kees van der Heijden's character and work 25 years after his famous book Scenarios: The art of strategic conversation was first published. The commentator draws on his own personal experience of Kees' work and book, including a seminar with him at the University of Oxford in 2011, as well as applying the book's fundamentals in his own research and advisory work over the past ten years.

这篇评论是指罗兰和西班牙人在《期货与前瞻科学》(2021)上的回顾性评论,该评论在Kees van der Heijden的名著《情景:战略对话的艺术》首次出版25年后,对他的性格和工作提供了有趣的见解。这位评论员借鉴了自己对基斯的著作和书的个人经验,包括2011年在牛津大学与基斯一起参加研讨会,以及在过去十年中将该书的基本原理应用于自己的研究和咨询工作。
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引用次数: 0
Kees van der Heijden, a personal reflection: Commentary on Rowland and Spaniol 2021 范德海登,个人反思:罗兰和西班牙人2021评论
Pub Date : 2021-11-04 DOI: 10.1002/ffo2.110
Trudi Lang

This piece is a personal reflection on the work and impact of Kees van der Heijden as part of the retrospective book review by Rowland and Spaniol (2021).

这篇文章是对Kees van der Heijden的作品和影响的个人反思,是Rowland和西班牙人(2021)回顾书评的一部分。
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引用次数: 0
“It depends on the client”—Kees van der Heijden and client-centric scenario planning: A commentary on Rowland and Spaniol 2021 “这取决于客户”——kees van der Heijden和以客户为中心的场景规划:罗兰和西班牙人2021年评论
Pub Date : 2021-10-28 DOI: 10.1002/ffo2.106
Rafael Ramirez

October 9, 2021

The “it depends on the client” mantra highlighted by Matt Spaniol in this essay about Kees van der Heijden's approach to scenario planning brought me back to an experience, from 1986 to 1991, when Kees and the late Jaap Leemhuis were the clients with whom Richard Normann and I worked in the so-called “Shell Manufacturing Reorientation Project”.

The way Jaap and Kees acted as clients, with Richard and I as advisors, taught me a lot about how clients and advisors can collaborate effectively and work together in scenario planning and beyond.

My recollection of this intervention benefits from its having been written up already twice. The first write-up of that experience was by Peter Checkland and Scholes (1999). I find it fascinating how Checkland, who was a consultant to Shell alongside Normann and Ramirez, saw “the same” engagement so differently from how I remember seeing it. This difference is reminiscent of Gareth Morgan's excellent 1983 book “Beyond Method” (Morgan, 1983), where he contrasted 20 well-accepted methods in the social sciences with which to consider organizational phenomena, and where he showed how a given situation is seen uniquely with the lens of one method, while it is inescapably to be seen very differently with the lens of another. Importantly, for efforts in scenario planning to mix methods and to attempt to produce “hybrid” methods, Morgan found that as there is no meta-method providing a “neutral” (meta-)stance from which to assess different methods. Instead, he found that any comparison among methods must inevitably be from the stance of one single method. The one method whose stance is used to assess the other methods frames all of them, and this perspective in effect entails a “hostile” takeover of the other methods which are compared from its own specific stance. Morgan's conclusion was that all we can do is see a situation from the individual points of view afforded by different methods, and then seek to learn about the situation we are examining from and with these differences. Not coincidentally, this is also what scenario planning seeks to help its users to do—to see the here and now from the point of view of different and contrasting stances in the conceptual future.

My experience of this intervention was also about how difficult it is to work with soft systems and scenario planning concurrently (cf., Lang & Allen, 2008). But if anyone has the intelligence, skill, nuance, and patience to do so, Kees certainly would come top of mind as someone who can succeed—and indeed he adapted the CATWOE mnemonic from soft systems methodology in the second edition of his book, repurposing it into the VOCATE analysis as part of contracting with a client. My colleague Trudi Lang tells me that this emerged after a strategic conversation organized at Curtin Business School in Perth in which Kees and Peter were hosted to explore the two met

在这篇关于Kees van der Heijden的情景规划方法的文章中,Matt西班牙人强调了“这取决于客户”的口头语,这让我想起了1986年至1991年的一段经历,当时Kees和已故的Jaap Leemhuis是Richard Normann和我在所谓的“壳牌制造再定位项目”中工作的客户。Jaap和Kees作为客户,Richard和我作为顾问的方式教会了我很多关于客户和顾问如何在场景规划和其他方面进行有效协作和合作的知识。我对这次干预的回忆得益于它已经被写了两次。Peter Checkland和Scholes(1999)首次对这一经验进行了描述。与诺曼和拉米雷斯一起担任壳牌顾问的切克兰,对“同样的”合同的看法与我记忆中的截然不同,这让我觉得很有意思。这种差异让人想起加雷斯·摩根(Gareth Morgan) 1983年的优秀著作《超越方法》(Beyond Method)(摩根,1983),他在书中对比了20种在社会科学中被广泛接受的方法,这些方法用来考虑组织现象,他在书中展示了如何用一种方法独特地看待给定的情况,而用另一种方法不可避免地看到非常不同的情况。重要的是,对于场景规划中混合方法和试图产生“混合”方法的努力,Morgan发现,由于没有元方法提供一个“中立”(元)立场来评估不同的方法。相反,他发现任何方法之间的比较都不可避免地要从单一方法的立场出发。一种方法的立场被用来评估其他方法的框架,这种观点实际上需要“敌意”地接管其他方法,从自己的特定立场进行比较。摩尔根的结论是,我们所能做的就是从不同方法所提供的个人观点来看情况,然后试图从这些差异中了解我们正在研究的情况。并非巧合的是,这也是场景规划试图帮助它的用户去做的——从概念未来的不同和对比立场的角度来看此时此地。我对这种干预的经验也是关于同时处理软系统和场景规划是多么困难(参见Lang &艾伦,2008)。但是,如果有人有足够的智慧、技巧、细微差别和耐心来做到这一点,那么Kees肯定会成为一个成功的人——事实上,他在他的书的第二版中改编了软件系统方法论中的CATWOE助记符,将其重新用于VOCATE分析,作为与客户签订合同的一部分。我的同事特鲁迪•朗(Trudi Lang)告诉我,这是在珀斯科廷商学院(Curtin Business School)组织的一次战略对话之后产生的。在那次对话中,基斯和彼得应邀探讨了这两种方法。此外,正如她回忆的那样,在那次谈话中,Peter开始欣赏场景规划可以为软系统方法论带来暂时性的方式——也就是说,关注未来的环境可能会如何影响“有目的的系统”的设计。此外,她回忆道,Jaap相信软系统方法论可以帮助为每个场景设计有目的的系统——作为一种考虑每个场景可能带来的战略响应的方式。第二篇文章是在Ramirez和Mannervik(2016)的文章中,我们指出,在海牙为全球53家炼油厂提供服务的600名顶级专业人士(如果我没记错的话)中,从更加以技术为中心转向更加以服务为导向的重新定位可以被视为后来成为一项巨大业务的开端:壳牌全球解决方案。事实上,van der Heijden和Leemhuis邀请我们的原因是Richard在1984年写了一本非常有影响力的“服务管理”书,他们认为诺曼构建服务企业的方式可以帮助他们重新构建制造(精炼)企业(Normann, 1984)。Leemhuis是制造战略总监,van der Heijden当时负责壳牌公司中心的内部咨询团队。正如Kees自己所写的那样,正是从这一经历中,他看到了在执行场景规划活动时,明确呈现客户的商业理念的重要性。正如罗兰和西班牙人所写的那样,与客户合作,引出并巩固商业理念,成为基斯情景规划的锚点,这与施瓦茨(1997)和GBN更普遍倡导的焦点问题锚点形成鲜明对比。理查德和我经常见到基斯和雅普,我们对海牙总部提供建议和在炼油厂接受建议的高级人员进行了多次采访。 理查德和我坚持认为,尽可能多的采访应该与雅普和基斯一起完成,这让我了解到基斯是多么善于倾听别人的意见,在被采访者整理想法时让沉默持续下去,以及他在记录所发生的事情时是多么细致。Normann和van der Heijden也一致认为,在塑造和肯定对重新定义的商业理念的理解的研讨会上,客户的声音是一个中心问题。Kees和Jaap非常有兴趣了解我和Normann与他们形成的经验与Normann和我以及我们咨询公司的其他同事与其他客户的经验相比如何。我加入诺曼和他的咨询公司时,“服务管理”的逻辑正从自认为是服务企业的公司(如酒店和航空公司)扩展到各种不将自己归类为服务企业的企业(例如,(一家制造和销售砖块的公司),但他们发现,将“服务方式”重新定位为其战略和商业理念的核心,使他们更具竞争力——例如,确保在正确的时间、正确的地点、在正确的地点运送正确类型的砖块,减少浪费,提高建筑公司的生产力。基斯是后来成为“创新者商业逻辑”俱乐部的大力推动者,我有幸管理这个俱乐部。在这里,我们将制造业重新定位的努力和我们从中获得的概念清晰度与在我们咨询公司的支持下,在大约十几个其他环境中所做的努力进行了比较。在推动这一努力的过程中,Kees和Jaap作为客户扩大了他们可以从顾问那里学到的“新逻辑”服务业务理念,他们正在壳牌采用这种理念。我记得基斯说过:“这件事太重要了,你不能一个人去做。”新的业务逻辑计划运行了好几年,在不同的公司开会,这些公司担任主持人。它在两篇开创性的出版物中得到了体现,一篇是《哈佛商业评论》的文章(诺曼和;Ramírez, 1993a, 1993b)和一本书(Normann &拉米雷斯,1994)。这篇文章被Teixeira等人(2017)称赞为创新研究领域11大“睡美人”出版物之一,强调了这些想法是多么超前。Kees作为客户强调了许多关于如何共同创造价值和价值的见解,这些见解是我在咨询和学术界的同事、我的学生和我努力重复使用的,尤其是与其他客户。一个是,为业务的未来工作比为当前业务及其管理工作更重要,这一点在后来我与Kees和George Burt就威士忌的未来进行的合作中再次变得清晰起来(Mackay et al., 2017)。第二个好处是,积极倾听客户如何看待、反思甚至怀疑他们的业务,可以使与客户的对话变得更具战略性,正如Kees自己在书中所写的那样。第三,扩大对话范围,让其他领域的利益相关者参与进来,丰富了对话内容。我们在牛津举办了五届牛津期货论坛,在前几届论坛上,Kees都非常积极地参与其中。他们合著了两本书(Ramírez et al., 2008;夏普,van der Heijden, 2007)。Richard是顾问,Kees和Jaap是客户,与他们一起工作教会了我,在合作调查中提出客户的创造性和开放性特征可以提高共同创造的价值(Ramírez, 1999)。这是所有的顾问在他们的客户在他们的帮助下所做的工作中都很明智的(原文如此)。Kees表现得很像一个开放的、合群的、有创造力的客户,和他一起工作很愉快,Jaap也是如此。最后,我从中得出的第四个见解是,最终产生有用价值的重要因素不是从“任何人”可能看到的商业未来来看世界,而是主要从预期用户(客户)的角度来看
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引用次数: 0
From alternative pictures of the future to an organizational intervention: A commentary on Rowland and Spaniol 从未来的另类图景到组织干预:罗兰与西班牙人评论
Pub Date : 2021-10-25 DOI: 10.1002/ffo2.105
Jan Oliver Schwarz

Rowland and Spaniol's (2021) in-depth piece on Kees van der Heijden's seminal text, Scenarios, cued several memories for me, sparked a bit of self-reflection on my learning journey as a scenario planner, and encouraged me to reconsider Scenarios in the context of Open Strategy.

I first met Kees in 2008. I was working on my PhD in foresight. George Burt recommended I take a well-known scenario planning course, noting that this would be the last time Kees van der Heijden would offer it. I do not recall if this actually was the case, but it, along with a modest PhD discount, convinced me to join this training in Glasgow, where Kees van der Heijden and George Burt were delivering the lessons as a team.

Of course, by then van der Heijden's work had already influenced my PhD research on foresight. Those descriptions of scenario planning practices at Shell (Schoemaker, 1993; Schoemaker & Heijden, 1992; Schwartz, 20042012; van der Heijden, 1996) were not only essential for my research but, at that time, also for establishing credibility in the/my German context vis-à-vis the field of foresight—a context in which scenario planning had not been even modestly institutionalized.

While I was grateful to have attended this particular scenario planning training program, in retrospect, I now realize that I had not yet truly connected to many aspects of the training and will note that I was not actually able to apply the training for the next several years.

My journey with scenario planning did not start until some 2 years after the training. By then, I had completed my PhD and joined the strategy department in the global headquarters of an insurance company, Allianz, in Munich, Germany. At Allianz, I was asked to establish foresight processes. After several discussions, we collectively decided to conduct a scenario planning exercise, focusing on current trends in the organization.

This was the moment when I returned to my training materials, specifically, to Scenarios: The Art of Strategic Conversation and The Sixth Sense (van der Heijden, 1996; van der Heijden et al., 2002). At this point, my applied learning journey began by applying scenario planning in Allianz and, subsequently, in other organizations, something that I have now been doing for more than 10 years. This included also working for Paul Schoemaker's consulting firm Decision Strategies International (DSI, later acquired by Heidrick and Struggles) and later with Felix Werle, a former member of the Shell Scenario Planning team, and his consulting firm the Institute for Innovation and Change Methodologies. Throughout the course of this ongoing learning journey, I have continued, without exception, to apply the practice of scenario planning in a manner that closely reflects the work of Kees van der Heijden.

While my first encoun

帮助管理团队不仅反映他们对业务、战略或行业的心理模型和假设,而且还反映他们如何理解环境中的变化,这对我来说是一个伟大的时刻。在这些时刻,我明白了基斯所说的促进“战略对话”的含义。这就引出了我的第二点。虽然我确实认为从场景规划过程中开发出来的场景是相关的,并且可以以许多不同的方式使用,但我发现导致这些场景的过程,即“战略对话”,是在组织中进行场景规划的真正价值。当参与者开始对构建场景的两个关键驱动因素做出决定时,这一点尤其会出现在脑海中。参与者经常想知道,如果他们选择其中一个,他们的策略会发生什么变化。当然,在情景规划练习的这一点上做出决定是至关重要的,我经常观察到组织特别受益于对话。在Kees van der Heijden的《情景:战略对话的艺术》出版多年后,开放战略领域出现了(Whittington et al., 2011)。对我来说,这种讨论不仅强调了在过程中涉及决策者的相关性,而且还争取了组织中其他利益相关者群体的支持。虽然人们可以看到情景规划如何被视为促进组织开放战略的一种方法(Schwarz, 2020),但情景规划与“战略对话”的相关性变得更加清晰。通过就商业环境的变化进行“战略对话”,对未来的挑战达成共识,挑战自己的思维模式,一个组织正在踏上变革和转型的旅程。Kotter(2012)关于组织领导变革的开创性工作中提到的许多方面也在情景规划的过程中被触及。实际上,有人可能会争辩说,场景规划过程可以被理解为一个过程,它使组织能够通过创造一种紧迫感来开始变革之旅,并为组织制定一个愿景。让我吃惊的是,一方面,我花了多少时间(取决于视角)才理解“战略对话”的价值,另一方面,基斯·范德海登(Kees van der Heijden)的这两本书仍然很有意义。Rowland和西班牙人(2021)引用了对Paul Schoemaker的采访,Paul Schoemaker在采访中指出,在20世纪70年代,壳牌的竞争对手花了8年时间才意识到时代已经改变,到那时已经太晚了。这正是当组织面临快速变化的业务环境、日益增加的复杂性和不确定的未来时,进行“战略对话”的想法如此及时的原因。作者声明不存在利益冲突。
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