Interorganizational networks have stood out in the agribusiness sector as arrangements in which people collaborate and cooperate to obtain external knowledge resources, and to drive innovation and sustainability. Therefore, knowledge management (KM), through its practices and processes, assists in the creation and sharing of knowledge collaboratively among network participants. The present study aims to analyze the knowledge processes adopted in interorganizational networks of the Portuguese wine supply chain. The research is applied in nature and adopts a qualitative approach through a descriptive exploratory study. The multiple case study method was used, carried out in three wine networks in the wine regions of Tagus and Alentejo in Portugal. Field data were collected using the interview technique, supported by a semi-structured script. The results indicate that the companies participating in the networks have common goals: to access external knowledge resources, reach international markets, develop product innovations, and create sustainable brands. However, the findings also allow us to consider that access to knowledge resources depends on the capacity of each company in the network. Thus, the mere formation of networks does not guarantee that the dissemination of knowledge will occur.
{"title":"Knowledge Management and Interorganizational Networks of the Wine Industry","authors":"Cinthya Mônica da Silva Zanuzzi","doi":"10.34190/eckm.24.2.1344","DOIUrl":"https://doi.org/10.34190/eckm.24.2.1344","url":null,"abstract":"Interorganizational networks have stood out in the agribusiness sector as arrangements in which people collaborate and cooperate to obtain external knowledge resources, and to drive innovation and sustainability. Therefore, knowledge management (KM), through its practices and processes, assists in the creation and sharing of knowledge collaboratively among network participants. The present study aims to analyze the knowledge processes adopted in interorganizational networks of the Portuguese wine supply chain. The research is applied in nature and adopts a qualitative approach through a descriptive exploratory study. The multiple case study method was used, carried out in three wine networks in the wine regions of Tagus and Alentejo in Portugal. Field data were collected using the interview technique, supported by a semi-structured script. The results indicate that the companies participating in the networks have common goals: to access external knowledge resources, reach international markets, develop product innovations, and create sustainable brands. However, the findings also allow us to consider that access to knowledge resources depends on the capacity of each company in the network. Thus, the mere formation of networks does not guarantee that the dissemination of knowledge will occur.","PeriodicalId":107011,"journal":{"name":"European Conference on Knowledge Management","volume":"38 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-09-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"114389478","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
The emergence of digital technologies is transforming economic paradigms and leading to significant changes in product and factor markets, as well as how businesses operate. While these technologies enhance productivity, they also present new challenges for businesses regarding manufacturing methods, sources of competitive advantage, and market structures, impacting how work is conducted. Workplace transformations are happening at a faster pace than anticipated, raising important questions for employees, business decision-makers, and policymakers. We conducted an exploratory study to analyze the realism of the Knowledge Economy model's perspective on workplace changes. The study was based on a non-exhaustive literature review and an empirical study conducted with professionals from companies in Portugal belonging to several sectors of activity. Our research leads to the conclusion that the Knowledge Economy model, through technological innovation, has shaped the quality of work, bringing new insights and self-engagement of employees. However, digitalization might induce urgent needs for reskilling and upskilling. Therefore, it is essential to request such a challenge not only to employees but also to organizations and public authorities by investing in lifelong education and training and implementing policies, actions, and tools to facilitate the digital economy transition. Such proactive measures will propel the labor market towards greater availability of decent work, foster a more inclusive society, and promote social well-being and economic prosperity.
{"title":"The Knowledge Economy and Quality of Work in the Future: An Exploratory Study","authors":"F. Matos, Pedro Oliveira","doi":"10.34190/eckm.24.2.1795","DOIUrl":"https://doi.org/10.34190/eckm.24.2.1795","url":null,"abstract":"The emergence of digital technologies is transforming economic paradigms and leading to significant changes in product and factor markets, as well as how businesses operate. While these technologies enhance productivity, they also present new challenges for businesses regarding manufacturing methods, sources of competitive advantage, and market structures, impacting how work is conducted. Workplace transformations are happening at a faster pace than anticipated, raising important questions for employees, business decision-makers, and policymakers. We conducted an exploratory study to analyze the realism of the Knowledge Economy model's perspective on workplace changes. The study was based on a non-exhaustive literature review and an empirical study conducted with professionals from companies in Portugal belonging to several sectors of activity. Our research leads to the conclusion that the Knowledge Economy model, through technological innovation, has shaped the quality of work, bringing new insights and self-engagement of employees. However, digitalization might induce urgent needs for reskilling and upskilling. Therefore, it is essential to request such a challenge not only to employees but also to organizations and public authorities by investing in lifelong education and training and implementing policies, actions, and tools to facilitate the digital economy transition. Such proactive measures will propel the labor market towards greater availability of decent work, foster a more inclusive society, and promote social well-being and economic prosperity.","PeriodicalId":107011,"journal":{"name":"European Conference on Knowledge Management","volume":"3 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-09-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"116268718","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
In more recent times, many business relationships have moved online and many companies are taking advantage of the opportunity to talk online with their business partners. This paper attempts to answer the question of how this fact affects business relationships. A survey method was used with 47 companies in Poland that conduct remote negotiations or remote business talks. The respondents were company managers who participate in both traditional and remote negotiations. The conceptual framework for the study was the model of negotiation as recurring events in the history of a relationship (Thomas, Manrodt, Eastman, 2015). The limitations of the study derived from the specificity of the research group: the respondents were from Poland, and the perspective of small and medium-sized companies was taken into account, whereas perhaps the perspective of large companies would have been different. The conclusion outlines the potential of remote negotiation compared to traditional negotiation and implications of conducting remote negotiations.
{"title":"Managing Remote Negotiation Strategies","authors":"Joanna Krzywda","doi":"10.34190/eckm.24.1.1632","DOIUrl":"https://doi.org/10.34190/eckm.24.1.1632","url":null,"abstract":"In more recent times, many business relationships have moved online and many companies are taking advantage of the opportunity to talk online with their business partners. This paper attempts to answer the question of how this fact affects business relationships. A survey method was used with 47 companies in Poland that conduct remote negotiations or remote business talks. The respondents were company managers who participate in both traditional and remote negotiations. The conceptual framework for the study was the model of negotiation as recurring events in the history of a relationship (Thomas, Manrodt, Eastman, 2015). The limitations of the study derived from the specificity of the research group: the respondents were from Poland, and the perspective of small and medium-sized companies was taken into account, whereas perhaps the perspective of large companies would have been different. The conclusion outlines the potential of remote negotiation compared to traditional negotiation and implications of conducting remote negotiations.","PeriodicalId":107011,"journal":{"name":"European Conference on Knowledge Management","volume":"71 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-09-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"124688570","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Irina-Emily Hansen, Ola Jon Mork, Paul Steffen Kleppe, L. Giske
The challenging global environmental, economic, and societal transformations urge Norwegian industry to capitalize on all value creation from the manufacturing processes. For many companies, this implies taking manufacturing back to Norway. However, high labour costs do not allow Norway to compete in the global market, and therefore industry needs to take advantage of state-of-the-art technologies. Norwegian society is experiencing a steep learning curve: the acquisition of new knowledge and skills for engineers and managers in companies, while simultaneously transforming and aligning educational programs in universities with Industry 4.0 and Industry 5.0. This research presents a knowledge management perspective of the Industry 5.0 competence platform from the viewpoint of Manulab, a research and innovation lab specializing in Industry 4.0 technologies for the small-scale production of customized products. Located at the Norwegian University of Science and Technology in Ålesund, Manulab collaborates closely with regional industries, including marine, maritime, furniture, and food production, as well as suppliers to these sectors. While Industry 4.0 concepts developed in Manulab have significant potential for value creation, companies and stakeholders have yet to fully capitalize on them. To address this issue, the research adopts Nonaka and Takeuchi's organizational knowledge creation model and applies it to the competence building processes in Manulab, investigating the contribution from different knowledge workers to each phase. The term "knowledge workers" refers to individuals with specialized knowledge and expertise who create value for their organization. The study shows that involving additional knowledge workers in various phases of the Manulab competence building process is crucial for successful implementation of research projects in industry. Furthermore, this human-centric approach can assist companies in transitioning to the Industry 5.0 paradigm. The research is a collaborative effort among researchers, students, and employees holding various positions within industrial companies.
{"title":"Towards Industry 5.0: Developing Knowledge and Skills in a Research and Innovation Lab","authors":"Irina-Emily Hansen, Ola Jon Mork, Paul Steffen Kleppe, L. Giske","doi":"10.34190/eckm.24.1.1459","DOIUrl":"https://doi.org/10.34190/eckm.24.1.1459","url":null,"abstract":"The challenging global environmental, economic, and societal transformations urge Norwegian industry to capitalize on all value creation from the manufacturing processes. For many companies, this implies taking manufacturing back to Norway. However, high labour costs do not allow Norway to compete in the global market, and therefore industry needs to take advantage of state-of-the-art technologies. Norwegian society is experiencing a steep learning curve: the acquisition of new knowledge and skills for engineers and managers in companies, while simultaneously transforming and aligning educational programs in universities with Industry 4.0 and Industry 5.0. This research presents a knowledge management perspective of the Industry 5.0 competence platform from the viewpoint of Manulab, a research and innovation lab specializing in Industry 4.0 technologies for the small-scale production of customized products. Located at the Norwegian University of Science and Technology in Ålesund, Manulab collaborates closely with regional industries, including marine, maritime, furniture, and food production, as well as suppliers to these sectors. While Industry 4.0 concepts developed in Manulab have significant potential for value creation, companies and stakeholders have yet to fully capitalize on them. To address this issue, the research adopts Nonaka and Takeuchi's organizational knowledge creation model and applies it to the competence building processes in Manulab, investigating the contribution from different knowledge workers to each phase. The term \"knowledge workers\" refers to individuals with specialized knowledge and expertise who create value for their organization. The study shows that involving additional knowledge workers in various phases of the Manulab competence building process is crucial for successful implementation of research projects in industry. Furthermore, this human-centric approach can assist companies in transitioning to the Industry 5.0 paradigm. The research is a collaborative effort among researchers, students, and employees holding various positions within industrial companies.","PeriodicalId":107011,"journal":{"name":"European Conference on Knowledge Management","volume":"21 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-09-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"125146757","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
The development of knowledge creation theory (Nonaka and Takeuchi, 1995) took into account the values shared by the members of an organization, later generating an extended concept of "Ba" (Nonaka and Toyama, 2005), understood as shared context. Matsuadira (2010) defined the complex of organisational values (the ethos) as knowledge (intangible) assets for knowledge creating companies. I suggest that this leads us back to R.K. Merton’s theory of the normative structure of science and the ethos of science. The challenge is to ask whether we can we talk about the applicability of the norms proposed by Merton to the case of knowledge management in knowledge creating companies, or rather there will be some evident deviations and counter-norms. It is well known that the value of universalism is contested by particularism or that of “communism” by the secrecy of research. My hypothesis is that at methodological level the technical norms of knowledge testing and evaluation are universal and globalizable, but in the practical context of the action the guiding values and the mores of knowledge production are local and particular, i.e. depending on various social and cultural factors. The principle of glocalization (“think globally and act locally”) should, therefore, be applied.
知识创造理论(Nonaka and Takeuchi, 1995)的发展考虑到了组织成员共有的价值观，后来产生了一个扩展的“Ba”概念(Nonaka and Toyama, 2005)，被理解为共享情境。Matsuadira(2010)将组织价值观的复合体(精神)定义为知识创造公司的知识(无形)资产。我认为这将我们带回到R.K.默顿关于科学规范结构和科学精神的理论。我们面临的挑战是，我们是否可以谈论默顿提出的规范对知识创造公司的知识管理的适用性，或者更确切地说，会有一些明显的偏差和反规范。众所周知，普遍主义的价值受到特殊主义的质疑，“共产主义”的价值受到研究秘密的质疑。我的假设是，在方法论层面上，知识测试和评估的技术规范是普遍的和全球化的，但在行动的实际背景下，知识生产的指导价值和习俗是局部的和特定的，即取决于各种社会和文化因素。因此，应该采用全球本土化原则(“全球思考，本地行动”)。
{"title":"Scientific Ethos and Knowledge Management","authors":"Constantin Stoenescu","doi":"10.34190/eckm.24.2.1458","DOIUrl":"https://doi.org/10.34190/eckm.24.2.1458","url":null,"abstract":"The development of knowledge creation theory (Nonaka and Takeuchi, 1995) took into account the values shared by the members of an organization, later generating an extended concept of \"Ba\" (Nonaka and Toyama, 2005), understood as shared context. Matsuadira (2010) defined the complex of organisational values (the ethos) as knowledge (intangible) assets for knowledge creating companies. I suggest that this leads us back to R.K. Merton’s theory of the normative structure of science and the ethos of science. The challenge is to ask whether we can we talk about the applicability of the norms proposed by Merton to the case of knowledge management in knowledge creating companies, or rather there will be some evident deviations and counter-norms. It is well known that the value of universalism is contested by particularism or that of “communism” by the secrecy of research. My hypothesis is that at methodological level the technical norms of knowledge testing and evaluation are universal and globalizable, but in the practical context of the action the guiding values and the mores of knowledge production are local and particular, i.e. depending on various social and cultural factors. The principle of glocalization (“think globally and act locally”) should, therefore, be applied.","PeriodicalId":107011,"journal":{"name":"European Conference on Knowledge Management","volume":"7 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-09-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"129400919","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
It is evidently clear that globalization is seen widely in recent times as a means of a knowledge-based economy, and more importantly, an instrumental indicator to influence economic development. For this reason, some researchers are increasingly interested in how globalization impacts our society leading to economic growth. In this paper, we investigate the relationship between globalization, internet penetration, and economic development in the Czech Republic and Slovakia. Panel Regression analysis is employed to analyze twenty-two-year panel data (from 2000 to 2022), using secondary data from the World Bank, OECD, and UNDP databases of the selected countries. We analyze globalization variables such as trade openness, and internet penetration as independent variables and used infrastructural investment, political instability index, and labor force participation rate as control variables. Also, with economic development as a dependent variable, we used the Human development index, and GNI per capita to ascertain the effect of globalization and internet penetration on economic development. The results showed a significant positive correlation between trade openness with HDI and GNI in both Czech and Slovakia. The analysis also found that internet penetration has a significant impact on HDI and GNI in Czech, but not on GNI in Slovakia. This study highlights the important role that globalization and internet penetration play in economic development and provides valuable insights for policymakers in Czech and Slovakia. The findings of this study contribute to the existing literature on the relationship between globalization, internet penetration, and economic development.
{"title":"A Panel Regression Analysis of the Role of Globalization and Internet penetration on Economic Development in the Czech Republic and Slovakia.","authors":"Mohammed Ibrahim Gariba, Romana Provazníková","doi":"10.34190/eckm.24.1.1295","DOIUrl":"https://doi.org/10.34190/eckm.24.1.1295","url":null,"abstract":"It is evidently clear that globalization is seen widely in recent times as a means of a knowledge-based economy, and more importantly, an instrumental indicator to influence economic development. For this reason, some researchers are increasingly interested in how globalization impacts our society leading to economic growth. In this paper, we investigate the relationship between globalization, internet penetration, and economic development in the Czech Republic and Slovakia. Panel Regression analysis is employed to analyze twenty-two-year panel data (from 2000 to 2022), using secondary data from the World Bank, OECD, and UNDP databases of the selected countries. We analyze globalization variables such as trade openness, and internet penetration as independent variables and used infrastructural investment, political instability index, and labor force participation rate as control variables. Also, with economic development as a dependent variable, we used the Human development index, and GNI per capita to ascertain the effect of globalization and internet penetration on economic development. The results showed a significant positive correlation between trade openness with HDI and GNI in both Czech and Slovakia. The analysis also found that internet penetration has a significant impact on HDI and GNI in Czech, but not on GNI in Slovakia. This study highlights the important role that globalization and internet penetration play in economic development and provides valuable insights for policymakers in Czech and Slovakia. The findings of this study contribute to the existing literature on the relationship between globalization, internet penetration, and economic development.","PeriodicalId":107011,"journal":{"name":"European Conference on Knowledge Management","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-09-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"129677179","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
In this study, the main objective is to understand how the international assignment is related to the acquisition and transfer of knowledge. As specific objectives, we intend to understand the international assignments motivations and to explore how the international assignment can impact the employee's career development. Through an exploratory case study approach, a qualitative research methodology was used to collect data, using a semi-structured interview with a group of stakeholders from an international company (five expatriates and two organisational representatives of expatriations process) in order to answer to the following research questions which factors contribute to the acquisition and transfer of knowledge of expatriates in companies? and how does the acquisition and transfer of knowledge of expatriates in companies take place? The interviews were verbatim transcript and data analysed according to thematic analysis procedures. Our findings show that expatriates are simultaneously agents of knowledge acquisition and knowledge transferring. In addition, expatriates have many high expectations about the useful of their knowledge transferring to home company, specifically in their organisational career evolution and for business innovation and competitiveness. Using the findings, on the one hand international companies can improve human resources system to fit their support practices to needs and expectations of their expatriates after return to home company. On the other hand, the knowledge brought from expatriation, helps organisations at the strategic level through market knowledge and enables the implementation of international innovation human resources policies and practices, contributing to the globalisation of the company. Some conclusions to the contributes to the knowledge management will be highlighted in the last part of the paper.
{"title":"Knowledge Management and HRM Innovation through Expatriates","authors":"Dora Martins, Bruno Alexandre","doi":"10.34190/eckm.24.1.1496","DOIUrl":"https://doi.org/10.34190/eckm.24.1.1496","url":null,"abstract":"In this study, the main objective is to understand how the international assignment is related to the acquisition and transfer of knowledge. As specific objectives, we intend to understand the international assignments motivations and to explore how the international assignment can impact the employee's career development. Through an exploratory case study approach, a qualitative research methodology was used to collect data, using a semi-structured interview with a group of stakeholders from an international company (five expatriates and two organisational representatives of expatriations process) in order to answer to the following research questions which factors contribute to the acquisition and transfer of knowledge of expatriates in companies? and how does the acquisition and transfer of knowledge of expatriates in companies take place? The interviews were verbatim transcript and data analysed according to thematic analysis procedures. Our findings show that expatriates are simultaneously agents of knowledge acquisition and knowledge transferring. In addition, expatriates have many high expectations about the useful of their knowledge transferring to home company, specifically in their organisational career evolution and for business innovation and competitiveness. Using the findings, on the one hand international companies can improve human resources system to fit their support practices to needs and expectations of their expatriates after return to home company. On the other hand, the knowledge brought from expatriation, helps organisations at the strategic level through market knowledge and enables the implementation of international innovation human resources policies and practices, contributing to the globalisation of the company. Some conclusions to the contributes to the knowledge management will be highlighted in the last part of the paper.","PeriodicalId":107011,"journal":{"name":"European Conference on Knowledge Management","volume":"8 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-09-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"121200719","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
In today's market conditions, enterprises operate in times of uncertainty, constant pressure from competition, increasing quality requirements, and rapidly changing technologies. The speed and intensity of changes mean that enterprises are forced to look for the most effective flexible actions to meet market conditions. The dynamic capabilities of enterprises are reflected in the dimensions of flexibility, which have different speeds and are conditioned in different ways, e.g., through the level of knowledge management in the enterprise. The article is based on the review of international literature using the science mapping method in the area of knowledge management and organizational flexibility, as well as the results of the research conducted on a group of manufacturing companies. The aim of the article is to indicate the level of knowledge management in manufacturing enterprises and its impact on selected dimensions of flexibility in the areas of organizational activity. The study is based on the results of the research on a group of 355 Polish enterprises, which was carried out in 2022. The author's questionnaire was used during the study. The results of the study were the basis for the analysis, which indicated the level of knowledge management and the level of organizational flexibility in manufacturing enterprises. The analysis also made it possible to indicate whether there are dependencies between the level of knowledge management and the level of flexibility in the organizational dimensions of companies' operations. The novelty of the article is the indication of recommendations for the increase in the level of knowledge management in order to enhance the flexible actions necessary in an extremely turbulent organizational environment.
{"title":"Knowledge Management in Enhancing Organizational Flexibility in Manufacturing Enterprises","authors":"Anna Lemańska-Majdzik","doi":"10.34190/eckm.24.1.1581","DOIUrl":"https://doi.org/10.34190/eckm.24.1.1581","url":null,"abstract":"In today's market conditions, enterprises operate in times of uncertainty, constant pressure from competition, increasing quality requirements, and rapidly changing technologies. The speed and intensity of changes mean that enterprises are forced to look for the most effective flexible actions to meet market conditions. The dynamic capabilities of enterprises are reflected in the dimensions of flexibility, which have different speeds and are conditioned in different ways, e.g., through the level of knowledge management in the enterprise. The article is based on the review of international literature using the science mapping method in the area of knowledge management and organizational flexibility, as well as the results of the research conducted on a group of manufacturing companies. The aim of the article is to indicate the level of knowledge management in manufacturing enterprises and its impact on selected dimensions of flexibility in the areas of organizational activity. The study is based on the results of the research on a group of 355 Polish enterprises, which was carried out in 2022. The author's questionnaire was used during the study. The results of the study were the basis for the analysis, which indicated the level of knowledge management and the level of organizational flexibility in manufacturing enterprises. The analysis also made it possible to indicate whether there are dependencies between the level of knowledge management and the level of flexibility in the organizational dimensions of companies' operations. The novelty of the article is the indication of recommendations for the increase in the level of knowledge management in order to enhance the flexible actions necessary in an extremely turbulent organizational environment.","PeriodicalId":107011,"journal":{"name":"European Conference on Knowledge Management","volume":"5 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-09-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"130611155","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
COVID-19 pandemic aftermaths include the emergence of new tendencies, such as the Quiet Quitting, and continuation of trends such as the Great Resignation, both of which have multiple knowledge-related impacts on individual, organizational and even national level. The aim of this paper is to show the mechanisms behind the Quiet Quitting and the Great Resignation from individual and organizational perspectives. Understanding them is the first step to developing remedies and building business resilience. The paper uses systems thinking approach to analyse the phenomena of the Quiet Quitting. Causal loop diagrams are used to show the mechanisms behind those tendencies, their antecedents and the impact they have on several aspects of business operation and management. The Quiet Quitting and the Great Resignation are multifaceted phenomena and pose several knowledge-related dangers to organizations, including disturbed knowledge flows, knowledge loss, diminished efficiency, lost informal friendship networks, and knowledge leakage to competition. Causal loop diagram indicates that complicated relations between various elements may produce surprising and unexpected outcomes. It presents also opportunities to use leverage points in order to substantially reduce negative outcomes. The paper is of a conceptual nature. In order to transform causal loop diagrams into full systems thinking models extensive data is required. Hence this paper is intended as a basis for further research. The understanding of mechanisms behind the Great Resignation and the Quiet Quitting is crucial for managers trying to develop strategies that would tackle those problems. The papers shows what leverage points can be used to mitigate risks of their adverse impact on business organizations. The Great Resignation and the Quiet Quitting are often perceived as results of the COVID-19 pandemic, yet data suggest they remain strong also in the post-pandemic business reality. The paper offers a holistic approach to those phenomena using individual and organisational perspectives. It provides important insights into their nature, which can be useful to numerous stakeholders, including knowledge workers, managers and business owners.
{"title":"Great Resignation and Quiet Quitting as Post-pandemic Dangers to Knowledge Management","authors":"Krzysztof Zieba","doi":"10.34190/eckm.24.2.1253","DOIUrl":"https://doi.org/10.34190/eckm.24.2.1253","url":null,"abstract":"COVID-19 pandemic aftermaths include the emergence of new tendencies, such as the Quiet Quitting, and continuation of trends such as the Great Resignation, both of which have multiple knowledge-related impacts on individual, organizational and even national level. The aim of this paper is to show the mechanisms behind the Quiet Quitting and the Great Resignation from individual and organizational perspectives. Understanding them is the first step to developing remedies and building business resilience. The paper uses systems thinking approach to analyse the phenomena of the Quiet Quitting. Causal loop diagrams are used to show the mechanisms behind those tendencies, their antecedents and the impact they have on several aspects of business operation and management. The Quiet Quitting and the Great Resignation are multifaceted phenomena and pose several knowledge-related dangers to organizations, including disturbed knowledge flows, knowledge loss, diminished efficiency, lost informal friendship networks, and knowledge leakage to competition. Causal loop diagram indicates that complicated relations between various elements may produce surprising and unexpected outcomes. It presents also opportunities to use leverage points in order to substantially reduce negative outcomes. The paper is of a conceptual nature. In order to transform causal loop diagrams into full systems thinking models extensive data is required. Hence this paper is intended as a basis for further research. The understanding of mechanisms behind the Great Resignation and the Quiet Quitting is crucial for managers trying to develop strategies that would tackle those problems. The papers shows what leverage points can be used to mitigate risks of their adverse impact on business organizations. The Great Resignation and the Quiet Quitting are often perceived as results of the COVID-19 pandemic, yet data suggest they remain strong also in the post-pandemic business reality. The paper offers a holistic approach to those phenomena using individual and organisational perspectives. It provides important insights into their nature, which can be useful to numerous stakeholders, including knowledge workers, managers and business owners.","PeriodicalId":107011,"journal":{"name":"European Conference on Knowledge Management","volume":"106 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-09-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"132804940","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Due to the level of interdisciplinarity and complexity, knowledge management processes in organizations need to be considered from different points of view. The key area of interest of the article is systemic processes of creating knowledge bases that take into account strategic events in organizations in the form of market opportunities. Thus, the article’s main purpose is to create two models of knowledge bases, the structure and types of which are directly related to the processes of opportunity management: their discovery and creation. For the main objective thus formulated, the researchers defined the following research questions: 1) What are the information needs for creating a strategic knowledge base model in the opportunity discovery process? 2) what is the information needed for creating a strategic knowledge base model in the opportunity creation process? 3) What are the benefits and utilitarian goals for the organization from the creation of strategic knowledge bases in the context of discovering and creating business opportunities?. The detailed objectives derive from analyzing the organization's interior models and environment. The methodology used in the article is a critical review of the literature, the method of deduction in the area of generating assumptions for discovery processes and creating opportunities in the context of creating knowledge models. The results will enable extracting the cognitive knowledge of strategic knowledge bases in the context of the organization's opportunities. Furthermore, this will result in research models detailing the organization's strategic activities in opportunities and knowledge management processes, along with the specification of the potential benefits of the processes carried out (utilitarian purpose). The research results will expand the understanding of the utilitarian nature of knowledge management processes and strategic theory.
{"title":"Strategic knowledge bases in the context of discovering and creating business opportunities","authors":"Aleksandra Sus, Edmund Pawłowski","doi":"10.34190/eckm.24.2.1463","DOIUrl":"https://doi.org/10.34190/eckm.24.2.1463","url":null,"abstract":"Due to the level of interdisciplinarity and complexity, knowledge management processes in organizations need to be considered from different points of view. The key area of interest of the article is systemic processes of creating knowledge bases that take into account strategic events in organizations in the form of market opportunities. Thus, the article’s main purpose is to create two models of knowledge bases, the structure and types of which are directly related to the processes of opportunity management: their discovery and creation. For the main objective thus formulated, the researchers defined the following research questions: 1) What are the information needs for creating a strategic knowledge base model in the opportunity discovery process? 2) what is the information needed for creating a strategic knowledge base model in the opportunity creation process? 3) What are the benefits and utilitarian goals for the organization from the creation of strategic knowledge bases in the context of discovering and creating business opportunities?. The detailed objectives derive from analyzing the organization's interior models and environment. The methodology used in the article is a critical review of the literature, the method of deduction in the area of generating assumptions for discovery processes and creating opportunities in the context of creating knowledge models. The results will enable extracting the cognitive knowledge of strategic knowledge bases in the context of the organization's opportunities. Furthermore, this will result in research models detailing the organization's strategic activities in opportunities and knowledge management processes, along with the specification of the potential benefits of the processes carried out (utilitarian purpose). The research results will expand the understanding of the utilitarian nature of knowledge management processes and strategic theory.","PeriodicalId":107011,"journal":{"name":"European Conference on Knowledge Management","volume":"45 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-09-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"132831850","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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