The human factor is the biggest challenge for enterprises in providing the expected level of security, whereas the lack of educated personnel is one of the key problems in building an effective system for protection against data and information threats. A human being is a non-programmable element of the system and it is difficult to predict his or her behavior in information management processes and in the face of a specific event. Humans cannot be programmed like some security applications or hardware solutions with predictable performance. Human actions very often have a stochastic effect on the operation of the system. They can be ill-considered, haphazard, affected by emotions, and taken without due attention and adequate knowledge and experience (Pham et al., 2019). All these imperfections are exploited by those whose goal is to destroy or obtain information. According to data published by several information security companies, attacks carried out by purpose-built bots and web applications that exploit a technical factor (e.g., system vulnerabilities) are becoming increasingly rare, and are being replaced by attacks in which human interaction is a key factor. The curiosity and trust, leading well-meaning individuals to click, install, open, and send information, are being exploited by cybercriminals who are increasingly adept at using social engineering techniques. The aim of the present paper is to discuss the theoretical basis of information security issues from the behavioral perspective and to present the concept of a subsystem that implements measures to minimize the impact of the human factor on the emergence of threats to the intangible resources of a business entity. The concept is to create an information and organizational space to support the operation of the traditional information security management system in small and medium-sized enterprises. The concept is presented using the object-oriented approach which focuses on the functional elements of the system, and the subject-oriented approach, which takes into account the relationships between the various individuals who affect the security of the information system. The author's models of each approach were presented along with a description of how they work.
{"title":"The Concept of a Subsystem to Support the Management of the Protection of Intangible Assets of Companies from a Behavioural Perspective","authors":"Paweł Kobis","doi":"10.34190/eckm.24.1.1494","DOIUrl":"https://doi.org/10.34190/eckm.24.1.1494","url":null,"abstract":"The human factor is the biggest challenge for enterprises in providing the expected level of security, whereas the lack of educated personnel is one of the key problems in building an effective system for protection against data and information threats. A human being is a non-programmable element of the system and it is difficult to predict his or her behavior in information management processes and in the face of a specific event. Humans cannot be programmed like some security applications or hardware solutions with predictable performance. Human actions very often have a stochastic effect on the operation of the system. They can be ill-considered, haphazard, affected by emotions, and taken without due attention and adequate knowledge and experience (Pham et al., 2019). All these imperfections are exploited by those whose goal is to destroy or obtain information. According to data published by several information security companies, attacks carried out by purpose-built bots and web applications that exploit a technical factor (e.g., system vulnerabilities) are becoming increasingly rare, and are being replaced by attacks in which human interaction is a key factor. The curiosity and trust, leading well-meaning individuals to click, install, open, and send information, are being exploited by cybercriminals who are increasingly adept at using social engineering techniques. \u0000The aim of the present paper is to discuss the theoretical basis of information security issues from the behavioral perspective and to present the concept of a subsystem that implements measures to minimize the impact of the human factor on the emergence of threats to the intangible resources of a business entity. The concept is to create an information and organizational space to support the operation of the traditional information security management system in small and medium-sized enterprises. The concept is presented using the object-oriented approach which focuses on the functional elements of the system, and the subject-oriented approach, which takes into account the relationships between the various individuals who affect the security of the information system. The author's models of each approach were presented along with a description of how they work.","PeriodicalId":107011,"journal":{"name":"European Conference on Knowledge Management","volume":"11 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-09-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"125403524","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Fernanda Guimaraes, Roberto Carlos dos Santos Pacheco, Monica Ramos Carneiro, Fernando Alvaro Ostuni Gauthier
Universities can promote entrepreneurship and innovation both by training professionals and by offering knowledge resulting from their research. Traditionally, industrial development has benefited from technology transfer (TT) from universities. Although the TT is very known and used, co-ownership and economic exploitation after a TT process remain a challenge to formal University-Industry agreements. In this study we discuss the notion of university-industry coproduction as a means to address formal agreement after TT. The case study is a Brazilian national Program, called CEURS - “Training and Studies for Urban and Regional Sustainability”. The main goal of CEURS is to provide practical training to individuals and teams on sustainability matters, focused on how to fulfill the UN's SDG 2030 Agenda locally (i.e., how to empower projects that are already at the community level so that they can become city programs). To do so, CEURS project was led by an academic network, sponsored by national government agencies. The project was developed at the Federal University of Santa Catarina (UFSC) by academics and students of the Graduate Program in Engineering and Knowledge Management, from the research group on Co-production in Digital Commons, in Brazil. CEURS team has developed CEURS Platform, a digital education platform, currently in the process of being publicly transferred to be augmented and operated at a national level. In this article, we analyze the institutional technology transfer agreements available to CEURS regarding the need to meet project demands for technology licensing, technology transfer, open innovation, and joint patents. We offer a critical analysis of a current regulatory process in technology transfer in an academic project that combines education, development, and social demand fulfillment. We conclude that a technology transfer licensing agreement can include principles that may fulfill CEURS project needs for nationalization through university-industry co-production. This study contributes to academics, innovation offices, policymakers, and university managers in formulating diligent and fast processes and strategies through technology transfers.
{"title":"University-Industry Technology Transfer and Coproduction: A Case Study","authors":"Fernanda Guimaraes, Roberto Carlos dos Santos Pacheco, Monica Ramos Carneiro, Fernando Alvaro Ostuni Gauthier","doi":"10.34190/eckm.24.1.1588","DOIUrl":"https://doi.org/10.34190/eckm.24.1.1588","url":null,"abstract":"Universities can promote entrepreneurship and innovation both by training professionals and by offering knowledge resulting from their research. Traditionally, industrial development has benefited from technology transfer (TT) from universities. Although the TT is very known and used, co-ownership and economic exploitation after a TT process remain a challenge to formal University-Industry agreements. In this study we discuss the notion of university-industry coproduction as a means to address formal agreement after TT. The case study is a Brazilian national Program, called CEURS - “Training and Studies for Urban and Regional Sustainability”. The main goal of CEURS is to provide practical training to individuals and teams on sustainability matters, focused on how to fulfill the UN's SDG 2030 Agenda locally (i.e., how to empower projects that are already at the community level so that they can become city programs). To do so, CEURS project was led by an academic network, sponsored by national government agencies. The project was developed at the Federal University of Santa Catarina (UFSC) by academics and students of the Graduate Program in Engineering and Knowledge Management, from the research group on Co-production in Digital Commons, in Brazil. CEURS team has developed CEURS Platform, a digital education platform, currently in the process of being publicly transferred to be augmented and operated at a national level. In this article, we analyze the institutional technology transfer agreements available to CEURS regarding the need to meet project demands for technology licensing, technology transfer, open innovation, and joint patents. We offer a critical analysis of a current regulatory process in technology transfer in an academic project that combines education, development, and social demand fulfillment. We conclude that a technology transfer licensing agreement can include principles that may fulfill CEURS project needs for nationalization through university-industry co-production. This study contributes to academics, innovation offices, policymakers, and university managers in formulating diligent and fast processes and strategies through technology transfers.","PeriodicalId":107011,"journal":{"name":"European Conference on Knowledge Management","volume":"26 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-09-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"125484549","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
The Sustainable Development Goals (SDGs) are a set of international targets that were developed in 2015 by the United Nations. These goals aim to end poverty, protect the planet and ensure prosperity among human kind for all by the year 2030. They are divided into 17 goals and 169 targets that cover all aspects of life – including education, health care, housing, food, energy and climate, peace and justice, governance and sustainable economic growth. Plus, to ensure peace and prosperity. Empowerment is very important element for a community to become developed and to sustain the development. To be able to have self-empowerment, one must first have a sense of self-help and self-determination. Self-help and self-determination are related to the idea that helping one’s self will create collaboration and improve one’s quality of life (Christenson, 1989). Power in community development refers to the ability to influence change rather than the power to exploit or dominate others, it is an action of choice. This paper introduces Rural Community Learning Network (RCLN) Traits Model which offers a helpful insight for rural communities to value and support rural public library as community sustainable development center. This model was develop using qualitative approach through interviews with the rural public libraries’ staffs, users and non-users, observations, and examinations of documents. Thematic analysis has been used to identify the empowerment sustainability characters for the traits model. This study concluded that rural public libraries in Malaysia had not fully implemented the empowerment elements which is identified as an important element in rural libraries and community development.
{"title":"Empowering Rural Public Library Users Towards Sustainable Community Development Goal.","authors":"Roziya Abu, Siti Khadijah Rafie, Haziah Sha'ari","doi":"10.34190/eckm.24.1.1366","DOIUrl":"https://doi.org/10.34190/eckm.24.1.1366","url":null,"abstract":"The Sustainable Development Goals (SDGs) are a set of international targets that were developed in 2015 by the United Nations. These goals aim to end poverty, protect the planet and ensure prosperity among human kind for all by the year 2030. They are divided into 17 goals and 169 targets that cover all aspects of life – including education, health care, housing, food, energy and climate, peace and justice, governance and sustainable economic growth. Plus, to ensure peace and prosperity. Empowerment is very important element for a community to become developed and to sustain the development. To be able to have self-empowerment, one must first have a sense of self-help and self-determination. Self-help and self-determination are related to the idea that helping one’s self will create collaboration and improve one’s quality of life (Christenson, 1989). Power in community development refers to the ability to influence change rather than the power to exploit or dominate others, it is an action of choice. This paper introduces Rural Community Learning Network (RCLN) Traits Model which offers a helpful insight for rural communities to value and support rural public library as community sustainable development center. This model was develop using qualitative approach through interviews with the rural public libraries’ staffs, users and non-users, observations, and examinations of documents. Thematic analysis has been used to identify the empowerment sustainability characters for the traits model. This study concluded that rural public libraries in Malaysia had not fully implemented the empowerment elements which is identified as an important element in rural libraries and community development.","PeriodicalId":107011,"journal":{"name":"European Conference on Knowledge Management","volume":"28 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-09-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"116664179","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Working in Communities of Practice (CoP) when developing student support in courses, may also have an impact on the academic learning. In CoP’s scholars can meet up to discuss, solve issues and develop new solutions. It is an arena for reflection on action, retrospective reflection and for meta-learning. In this paper we will present how two lecturers have co-developed knowledge through knowledge sharing, discussions and projects with students. The two lecturers have different background regarding education teaches within the same main area; organizational theory and development, and Knowledge Management. By sharing tacit and explicit knowledge when co-developing support for students learning, their own reflections support our learning process. Through reflection before action when developing the initiatives that we want to test out on students, reflecting in action when we deploy the initiatives, reflect on action when we evaluate the initiatives and reflect retrospectively together longer after deploying the initiative, we learn and develop not only as academics but also as reflective practitioners. This is also what we want for our students. Through several years we have developed the courses in the study programme of Knowledge Management at the Inland Norway University of Applied Sciences, Norway. The development has exclusively been to support students learning outcome and work relevance of the different courses. The latest initiative is about video-feedback and how this can support the students enhanced learning outcome. We are investigating what the students claim will provide them with yet another tool for learning and that will improve their academic skills. Through the process of working with this project and utilizing our knowledge of the different ways of reflection, knowledge sharing, cooperation and collaboration, we have learned from the project and our process. Hence, our meta-learning may also benefit our students as we as reflective practitioners can help our students become reflective practitioners, too.
{"title":"Academic development through course enhancements – becoming reflective practitioners","authors":"Ole Jorgen S. Ranglund, H. Haave, T. Vold","doi":"10.34190/eckm.24.2.1767","DOIUrl":"https://doi.org/10.34190/eckm.24.2.1767","url":null,"abstract":"Working in Communities of Practice (CoP) when developing student support in courses, may also have an impact on the academic learning. In CoP’s scholars can meet up to discuss, solve issues and develop new solutions. It is an arena for reflection on action, retrospective reflection and for meta-learning. In this paper we will present how two lecturers have co-developed knowledge through knowledge sharing, discussions and projects with students. The two lecturers have different background regarding education teaches within the same main area; organizational theory and development, and Knowledge Management. By sharing tacit and explicit knowledge when co-developing support for students learning, their own reflections support our learning process. Through reflection before action when developing the initiatives that we want to test out on students, reflecting in action when we deploy the initiatives, reflect on action when we evaluate the initiatives and reflect retrospectively together longer after deploying the initiative, we learn and develop not only as academics but also as reflective practitioners. This is also what we want for our students. Through several years we have developed the courses in the study programme of Knowledge Management at the Inland Norway University of Applied Sciences, Norway. The development has exclusively been to support students learning outcome and work relevance of the different courses. The latest initiative is about video-feedback and how this can support the students enhanced learning outcome. We are investigating what the students claim will provide them with yet another tool for learning and that will improve their academic skills. Through the process of working with this project and utilizing our knowledge of the different ways of reflection, knowledge sharing, cooperation and collaboration, we have learned from the project and our process. Hence, our meta-learning may also benefit our students as we as reflective practitioners can help our students become reflective practitioners, too.","PeriodicalId":107011,"journal":{"name":"European Conference on Knowledge Management","volume":"11 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-09-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"131406267","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
In recent years, knowledge management has become increasingly relevant in Chile, with a growing number of organisations adopting policies and practices in this area. Despite this growth, it is known that many of the new initiatives in the field of KM do not thrive or face difficult start-up challenges, limiting the number of successful initiatives in this country. In this context, the aim of this research is to identify the main barriers faced by managers and practitioners in the implementation of KM initiatives in the context of Chilean organisations and to describe the ways in which these problems are addressed by them. This study was based on the review of twenty-six cases of knowledge management initiatives implemented between 2010 and 2022 in Chile, which were described and analysed using qualitative methodology. Among the main findings, it was found that the most important barriers to carrying out these initiatives coincide, to a large extent, with some of the characteristics of Chilean culture and society described in the literature of organisational studies, such as: lack of trust; large power distance in the organisational structure; lack of communication skills; paternalistic organisational culture, to mention a few. Also, one aspect worth highlighting is the traditional business culture that tends to focus on a "low cost" strategy and exploitation of raw materials, rather than investing in innovation. Scarce resources, problematic performance measurement and lack of knowledge management training for employees and managers were also mentioned as adverse factors. The relevance of this study lies in the fact that it provides insight into the main barriers faced by knowledge management initiatives in developing countries, specifically in a region such as Latin America, thus contributing to the development of this field in this region.
{"title":"Managing knowledge against the tide: Barriers to knowledge management in the Chilean social and cultural context","authors":"Gregorio Pérez-Arrau","doi":"10.34190/eckm.24.2.1812","DOIUrl":"https://doi.org/10.34190/eckm.24.2.1812","url":null,"abstract":"In recent years, knowledge management has become increasingly relevant in Chile, with a growing number of organisations adopting policies and practices in this area. Despite this growth, it is known that many of the new initiatives in the field of KM do not thrive or face difficult start-up challenges, limiting the number of successful initiatives in this country. In this context, the aim of this research is to identify the main barriers faced by managers and practitioners in the implementation of KM initiatives in the context of Chilean organisations and to describe the ways in which these problems are addressed by them. This study was based on the review of twenty-six cases of knowledge management initiatives implemented between 2010 and 2022 in Chile, which were described and analysed using qualitative methodology. Among the main findings, it was found that the most important barriers to carrying out these initiatives coincide, to a large extent, with some of the characteristics of Chilean culture and society described in the literature of organisational studies, such as: lack of trust; large power distance in the organisational structure; lack of communication skills; paternalistic organisational culture, to mention a few. Also, one aspect worth highlighting is the traditional business culture that tends to focus on a \"low cost\" strategy and exploitation of raw materials, rather than investing in innovation. Scarce resources, problematic performance measurement and lack of knowledge management training for employees and managers were also mentioned as adverse factors. The relevance of this study lies in the fact that it provides insight into the main barriers faced by knowledge management initiatives in developing countries, specifically in a region such as Latin America, thus contributing to the development of this field in this region.","PeriodicalId":107011,"journal":{"name":"European Conference on Knowledge Management","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-09-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"132705468","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Over the past few decades, villages have faced significant challenges, such as depopulation, that have hindered their development. To address these issues, the concept of a Smart Village has emerged as a potential solution for rural development. The present article aims to investigate the essential categories of elements that comprise this concept by conducting an international literature review in multiple languages, including Polish, English, Spanish, Italian, French, and German. The article begins with an introduction that discusses the current challenges facing rural development, followed by a detailed analysis of various aspects of the Smart Village concept. Additionally, the article presents case studies from different countries to illustrate how the concept has been implemented in practice. Finally, the article employs inductive reasoning based on the previous literature review to identify four fundamental categories of elements that underpin the Smart Village concept.
{"title":"Smart Village Concept: What are the Crucial Categories of Elements?","authors":"Konrad Głębocki","doi":"10.34190/eckm.24.1.1408","DOIUrl":"https://doi.org/10.34190/eckm.24.1.1408","url":null,"abstract":"Over the past few decades, villages have faced significant challenges, such as depopulation, that have hindered their development. To address these issues, the concept of a Smart Village has emerged as a potential solution for rural development. The present article aims to investigate the essential categories of elements that comprise this concept by conducting an international literature review in multiple languages, including Polish, English, Spanish, Italian, French, and German. The article begins with an introduction that discusses the current challenges facing rural development, followed by a detailed analysis of various aspects of the Smart Village concept. Additionally, the article presents case studies from different countries to illustrate how the concept has been implemented in practice. Finally, the article employs inductive reasoning based on the previous literature review to identify four fundamental categories of elements that underpin the Smart Village concept.","PeriodicalId":107011,"journal":{"name":"European Conference on Knowledge Management","volume":"92 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-09-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"133683007","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
The transformations on the labour market related to the work modes, but also to the fact of new pension arrangements allowing early retirement, as well as the massive entry of the youngest generation of workers, known as generation Z, into the labour market, create numerous risks related to the irreversible loss of organisational knowledge, which cannot be replaced by external knowledge. New challenges that appear in modern companies are also connected with the massive implementation of remote work as a result of COVID pandemic. In these circumstances knowledge management and particularly knowledge transfer from employee to employee faced with new obstacles. In the context of the outlined econo-socio-demographic changes, the author of this paper focuses her analysis on answering the question of how remote working influences selected aspects of learning processes in organisations as experienced by Generation Z. The research was conducted in December 2022 on a sample of the Generation Z representatives with the aim to identify their experiences and opinions about the remote type of work. For the research purposes, the Likert scale-based questionnaire technique was applied. The data was analysed in the STATISTICA program using Kruskal-Wallis ANOVA on ranks test, Mann-Whitney test, and the Pearson's chi-square test. The results of the research reveal interesting dependencies between the respondents’ opinions and variables such as gender, the industry in which the remote work was conducted, size of the organisation, experience in remote working and the preferred form of work in the future.
{"title":"Learning Problems in a Remote Working Situation: A Generation Z Perspective","authors":"A. Albrychiewicz-Slocinska","doi":"10.34190/eckm.24.1.1811","DOIUrl":"https://doi.org/10.34190/eckm.24.1.1811","url":null,"abstract":"The transformations on the labour market related to the work modes, but also to the fact of new pension arrangements allowing early retirement, as well as the massive entry of the youngest generation of workers, known as generation Z, into the labour market, create numerous risks related to the irreversible loss of organisational knowledge, which cannot be replaced by external knowledge. New challenges that appear in modern companies are also connected with the massive implementation of remote work as a result of COVID pandemic. In these circumstances knowledge management and particularly knowledge transfer from employee to employee faced with new obstacles. In the context of the outlined econo-socio-demographic changes, the author of this paper focuses her analysis on answering the question of how remote working influences selected aspects of learning processes in organisations as experienced by Generation Z. The research was conducted in December 2022 on a sample of the Generation Z representatives with the aim to identify their experiences and opinions about the remote type of work. For the research purposes, the Likert scale-based questionnaire technique was applied. The data was analysed in the STATISTICA program using Kruskal-Wallis ANOVA on ranks test, Mann-Whitney test, and the Pearson's chi-square test. The results of the research reveal interesting dependencies between the respondents’ opinions and variables such as gender, the industry in which the remote work was conducted, size of the organisation, experience in remote working and the preferred form of work in the future.","PeriodicalId":107011,"journal":{"name":"European Conference on Knowledge Management","volume":"77 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-09-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"132349313","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
The aim of the study is to learn and evaluate the impact of knowledge dynamics processes on the effectiveness of the implementation of the company's business strategy project. The implementation of the changes is the result of external circumstances related to the implementation of the company's tax policy. Elements of the tax policy implemented by the enterprise are a source of both threats and opportunities, and the volatility of the tax environment in which the enterprise operates is undoubtedly a challenge for enterprises. Observation and identification of these changes is a premise and tool for effective knowledge exchange, enabling the neutralization of threats and the use of emerging opportunities, especially in the implementation of changes. In the light of the considerations presented in the study, it can be indicated that knowledge management processes allow for the observation and description of changes in the environment, indicating the justification of emerging threats and opportunities in the company's environment and the reaction of the company, in particular in terms of the implementation of the company's tax policy, which fills the gap noted research. The implication of the conducted research is that there is a significant impact of external conditions, shaped, among others, by the company's tax environment, on the implemented project of the implemented business strategy, which can be effectively used in the company management process by increasing the effectiveness of knowledge management in the company. This means that the effectiveness of knowledge management can have a positive impact on the implementation of the company's business strategy. The research methods used to achieve the assumed goal are literature studies, descriptive analysis and survey research. Empirical research was based on 250 entities implementing tax policy in terms of corporate strategy. The research was carried out in 2021. The discussed problem is important and topical due to the possibility of achieving an increase in knowledge in the company and increasing the effectiveness of project implementation in the perspective of changes in the external environment.
{"title":"Knowledge Management in the Implementation of the Company's Business Strategy","authors":"Marcin Stepien","doi":"10.34190/eckm.24.2.1343","DOIUrl":"https://doi.org/10.34190/eckm.24.2.1343","url":null,"abstract":"The aim of the study is to learn and evaluate the impact of knowledge dynamics processes on the effectiveness of the implementation of the company's business strategy project. The implementation of the changes is the result of external circumstances related to the implementation of the company's tax policy. Elements of the tax policy implemented by the enterprise are a source of both threats and opportunities, and the volatility of the tax environment in which the enterprise operates is undoubtedly a challenge for enterprises. Observation and identification of these changes is a premise and tool for effective knowledge exchange, enabling the neutralization of threats and the use of emerging opportunities, especially in the implementation of changes. In the light of the considerations presented in the study, it can be indicated that knowledge management processes allow for the observation and description of changes in the environment, indicating the justification of emerging threats and opportunities in the company's environment and the reaction of the company, in particular in terms of the implementation of the company's tax policy, which fills the gap noted research. The implication of the conducted research is that there is a significant impact of external conditions, shaped, among others, by the company's tax environment, on the implemented project of the implemented business strategy, which can be effectively used in the company management process by increasing the effectiveness of knowledge management in the company. This means that the effectiveness of knowledge management can have a positive impact on the implementation of the company's business strategy. The research methods used to achieve the assumed goal are literature studies, descriptive analysis and survey research. Empirical research was based on 250 entities implementing tax policy in terms of corporate strategy. The research was carried out in 2021. The discussed problem is important and topical due to the possibility of achieving an increase in knowledge in the company and increasing the effectiveness of project implementation in the perspective of changes in the external environment.","PeriodicalId":107011,"journal":{"name":"European Conference on Knowledge Management","volume":"45 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-09-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"133059677","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
The research presented in the article concerns the development of organizational and cooperation structures from interpersonal interactions in virtual communities sharing knowledge. It is assumed that the activity of communities functioning on the Internet reflects the organization of human communities in the offline space. The main aim of the research was to characterize the structures of cooperation groups that are formed around WikiProjects. The research question was: what is the structure of activity of Wikipedians in WikiProjects in chosen language versions of Wikipedia? The method used in the research is the content analysis method. The author calculated data thanks to the Wikipedia xTools. The numbers of participants involved in WikiProjects were analysed by referring to the Dunbar number concept and the cultural determinants of cooperation, thus referring to the masculinity index (MAS) according to Hofstede. Research has shown that WikiProject members show similarities to the layered community formation proposed by Dunbar. The sizes of groups of active editors are closer to these values. As the WikiProjects group grows, the ratio of declared participants to active participants decreases. The production of value in virtual communities, the ability to work together as a team in physical isolation, is becoming increasingly important. The results of the research may be significant to the knowledge management specialists and virtual communities practitioners.
{"title":"Collaborative Structures in WikiProjects. Wikipedia Users' Activity Case Study","authors":"Katarzyna Kukowska","doi":"10.34190/eckm.24.1.1377","DOIUrl":"https://doi.org/10.34190/eckm.24.1.1377","url":null,"abstract":"The research presented in the article concerns the development of organizational and cooperation structures from interpersonal interactions in virtual communities sharing knowledge. It is assumed that the activity of communities functioning on the Internet reflects the organization of human communities in the offline space. The main aim of the research was to characterize the structures of cooperation groups that are formed around WikiProjects. The research question was: what is the structure of activity of Wikipedians in WikiProjects in chosen language versions of Wikipedia? The method used in the research is the content analysis method. The author calculated data thanks to the Wikipedia xTools. The numbers of participants involved in WikiProjects were analysed by referring to the Dunbar number concept and the cultural determinants of cooperation, thus referring to the masculinity index (MAS) according to Hofstede. Research has shown that WikiProject members show similarities to the layered community formation proposed by Dunbar. The sizes of groups of active editors are closer to these values. As the WikiProjects group grows, the ratio of declared participants to active participants decreases. The production of value in virtual communities, the ability to work together as a team in physical isolation, is becoming increasingly important. The results of the research may be significant to the knowledge management specialists and virtual communities practitioners.","PeriodicalId":107011,"journal":{"name":"European Conference on Knowledge Management","volume":"106 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-09-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"115545562","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
This article investigates knowledge management readiness at an engineering consulting firm in South Africa known as Zutari (Pty) Ltd, or Zutari, and suggest a strategy to achieve readiness in engineering firms. Engineering consulting firms are knowledge-intensive firms that offer specialised services in the provision of independent expert knowledge in the fields of engineering, science and other related areas in the public and private sectors, infrastructure, and construction sectors Although knowledge management is widely acknowledged as a strategic enabler in engineering consulting firms, most initiatives fail, making a knowledge management readiness assessment essential before implementation. The target population was Zutari’s permanently employed technical professionals. Stratified and systematic sampling methods were applied to select a sample of 285 technical professionals. A questionnaire was used to gather quantitative data. The assessment model of Aydin and Tasci (2005) was used to assign readiness levels for the critical success factors under investigation. The findings reveal that the level of knowledge management awareness among Sutaria staff is quite high, even though knowledge management is practised informally. A knowledge management readiness strategy is suggested to get Sutaria to the expected level of readiness. Knowledge management is widely acknowledged as a strategic enabler by employees in Zutari, with information technology currently the only critical success factor at the expected level of readiness. A knowledge management strategy is suggested to assist Sutaria in achieving the expected level of readiness. Further research could test the effectiveness of the readiness strategy in different contexts using mixed methods research. This research will add new knowledge to the body of knowledge in the engineering consulting sector and help firms planning to implement knowledge management. Not many studies have been conducted to test the organisational readiness for knowledge management in engineering consulting firms. This article adds to the body of knowledge in this field.
{"title":"Strategies for Knowledge Management Readiness in an Engineering Consulting organization in South Africa","authors":"Edigar Mahuni, Madeleine Fombad","doi":"10.34190/eckm.24.1.1409","DOIUrl":"https://doi.org/10.34190/eckm.24.1.1409","url":null,"abstract":"This article investigates knowledge management readiness at an engineering consulting firm in South Africa known as Zutari (Pty) Ltd, or Zutari, and suggest a strategy to achieve readiness in engineering firms. Engineering consulting firms are knowledge-intensive firms that offer specialised services in the provision of independent expert knowledge in the fields of engineering, science and other related areas in the public and private sectors, infrastructure, and construction sectors Although knowledge management is widely acknowledged as a strategic enabler in engineering consulting firms, most initiatives fail, making a knowledge management readiness assessment essential before implementation. The target population was Zutari’s permanently employed technical professionals. Stratified and systematic sampling methods were applied to select a sample of 285 technical professionals. A questionnaire was used to gather quantitative data. The assessment model of Aydin and Tasci (2005) was used to assign readiness levels for the critical success factors under investigation. The findings reveal that the level of knowledge management awareness among Sutaria staff is quite high, even though knowledge management is practised informally. A knowledge management readiness strategy is suggested to get Sutaria to the expected level of readiness. Knowledge management is widely acknowledged as a strategic enabler by employees in Zutari, with information technology currently the only critical success factor at the expected level of readiness. A knowledge management strategy is suggested to assist Sutaria in achieving the expected level of readiness. Further research could test the effectiveness of the readiness strategy in different contexts using mixed methods research. This research will add new knowledge to the body of knowledge in the engineering consulting sector and help firms planning to implement knowledge management. Not many studies have been conducted to test the organisational readiness for knowledge management in engineering consulting firms. This article adds to the body of knowledge in this field.\u0000 ","PeriodicalId":107011,"journal":{"name":"European Conference on Knowledge Management","volume":"127 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-09-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"115616060","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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