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The performativity and politics of emotions in NHS boards 英国国家医疗服务体系董事会的情绪表现与政治
IF 1.6 4区 管理学 Q4 MANAGEMENT Pub Date : 2022-07-29 DOI: 10.1080/14759551.2022.2105337
Humera Manzoor, Manuela Nocker, Ilaria Boncori
ABSTRACT This paper highlights the performative value and political power of emotions in public sector board governance. We explore how board members display, manage and (re)negotiate emotions both purposefully and unconsciously through interactions in a UK National Health Service (NHS) Foundation Trust. This topic is investigated through an ethnonarrative approach and a performative perspective to understand the role and value of emotions in this particular organizational setting. Our data, captured through interviews and participant observations, highlight the inherent performative and political nature of emotions established through ritualized practice, impromptu displays, emotion norms, and power dynamics. We also highlight the purposeful instigation and manipulation of emotions to pursue individual or collective agendas. This paper thus contributes to both performance theory and the study of emotions management in organizations by exploring how the politics of emotions and emotion norms are experienced as valuable resources in the context of public board governance.
摘要本文重点研究了情绪在公共部门董事会治理中的表现价值和政治力量。我们探讨了董事会成员如何通过英国国民健康服务(NHS)基金会信托基金的互动,有意无意地展示、管理和(重新)协商情绪。本课题通过民族叙事方法和表演的角度来研究,以了解情感在这个特定的组织环境中的作用和价值。我们通过访谈和参与者观察获得的数据,强调了通过仪式化实践、即兴表演、情感规范和权力动态建立起来的情感的内在表现性和政治性。我们还强调有目的的煽动和操纵情绪,以追求个人或集体议程。因此,本文通过探索情绪政治和情绪规范如何在公共董事会治理背景下作为宝贵资源被体验,为绩效理论和组织情绪管理的研究做出了贡献。
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引用次数: 0
Imagining the name of the rose with Deleuze: organizational and self world-making on the screen 与德勒兹一起想象玫瑰的名字:屏幕上的组织和自我世界
IF 1.6 4区 管理学 Q4 MANAGEMENT Pub Date : 2022-07-28 DOI: 10.1080/14759551.2022.2105338
François-Xavier de Vaujany
ABSTRACT In this research, the process of world-making at stake in movie direction and movie images is explored. Following Deleuze and Bergson, I investigate how the process of designing and experimenting with images contributes to a prelinguistic world-making process from which multiple selves can happen. With and from an autoethnography of my experience of the movie The Name of the Rose, I develop a cinematographic language that can describe organizing actions in coherence with an ontology of becoming. By watching and rewatching the movie and exploring my memory of its images, I identify three modalities of visual and sound organizing at the heart of processual world-making. As visual and sonic events lived and relived, these modalities contribute to the happening of multiple pasts, presents and futures selves interwoven with organizational world-making.
摘要本研究探讨了电影导演和电影影像的世界制造过程。继德勒兹和柏格森之后,我研究了设计和实验图像的过程如何有助于语言前的世界制造过程,从这个过程中可以发生多重自我。通过对我在电影《玫瑰之名》中的经历进行民族志研究,我开发了一种电影语言,可以描述与成为本体论相一致的组织行为。通过观看和重新观看这部电影,探索我对其图像的记忆,我确定了视觉和声音组织的三种模式,这三种模式是过程世界制造的核心。随着视觉和声音事件的发生和重温,这些模式促成了与组织世界构建交织在一起的多重过去、现在和未来自我的发生。
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引用次数: 1
Defining the work situation in organization theory: bringing Goffman back in 定义组织理论中的工作情境:让戈夫曼回归
IF 1.6 4区 管理学 Q4 MANAGEMENT Pub Date : 2022-06-19 DOI: 10.1080/14759551.2022.2090563
Lars Klemsdal, S. Clegg
ABSTRACT The organization is traditionally assumed as the principal context of work. This assumption no longer holds in post-industrial and post-bureaucratic settings. Conducting meetings from home while juggling household responsibilities can be characterized as a form of organizing, but such contexts is not well accommodated by organizational perspectives. In such contexts, the organization plays a varying and often limited role. To accommodate this decomposition and re-composition of how work is organized, the present study develops a conceptual framework centered on the work situation. Building on Goffman’s account of social situations (1966, 1974), the analysis draws an explicit distinction between the context of work as a series of potential frames and the work situation as an enacted framework for gestalting the specific work at hand. On this view, the organization as a formal setting or social assembly is just one of many frames that influence what actors do at work.
摘要传统上,组织被认为是工作的主要背景。这种假设在后工业和后官僚环境中不再成立。在家召开会议,同时兼顾家庭责任可以被描述为一种组织形式,但组织角度并不能很好地适应这种情况。在这种情况下,组织发挥的作用各不相同,而且往往是有限的。为了适应工作组织方式的分解和重新组合,本研究开发了一个以工作情境为中心的概念框架。基于戈夫曼对社会情境的描述(19661974),该分析明确区分了作为一系列潜在框架的工作情境和作为孕育手头具体工作的既定框架的工作情景。从这个角度来看,组织作为一个正式的环境或社会集会,只是影响参与者工作的众多框架之一。
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引用次数: 4
Towards a spatial understanding of identity play: coworking spaces as playgrounds for identity 对身份游戏的空间理解:作为身份游乐场的共同工作空间
IF 1.6 4区 管理学 Q4 MANAGEMENT Pub Date : 2022-06-03 DOI: 10.1080/14759551.2022.2072309
Boukje Cnossen, K. Stephenson
ABSTRACT Based on thirty interviews conducted in ten coworking spaces in Amsterdam and Paris, we ask whether and how members of coworking spaces engage in identity play, and what mechanisms related to space seem to enable such identity play. We identify four types of spatial mechanisms members and hosts of coworking spaces claim to create or engage in, and show how these relate to experimentation with professional identity. In so doing, we highlight possible material and spatial aspects of identity play. This paper contributes to the literature on identity play by drawing attention to the physicality and constitutive nature of the holding spaces necessary for identity play, and to research on coworking spaces by drawing attention to their possible identity effects.
摘要基于在阿姆斯特丹和巴黎的十个共同工作空间进行的三十次采访,我们询问共同工作空间的成员是否以及如何参与身份游戏,以及与空间相关的哪些机制似乎能够实现这种身份游戏。我们确定了共同工作空间的成员和主人声称创造或参与的四种类型的空间机制,并展示了这些机制与职业身份实验的关系。在这样做的过程中,我们强调了身份游戏可能的物质和空间方面。本文通过关注身份游戏所必需的容纳空间的物理性和构成性,以及通过关注其可能的身份效应来研究共同工作空间,为身份游戏的文献做出了贡献。
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引用次数: 1
#Wegotthis: queer parrhesia in the register of parodic paranoia #我们得到了这个:模仿妄想症中的酷儿直言
IF 1.6 4区 管理学 Q4 MANAGEMENT Pub Date : 2022-05-05 DOI: 10.1080/14759551.2022.2047679
S. Just, Erik Mygind du Plessis
ABSTRACT Queer parrhesia is an activist mode of speaking truth to power that destabilizes dominant societal positions and their opposition. We develop this concept and illustrate one of its registers, parodic paranoia, through a close reading of the whistleblower and transactivist Chelsea Manning’s bid to run for U.S. Senate in the 2018 Democratic primaries. Hacktivism and transactivism, we show, constitute rhetorical manoeuvres by which Manning performs (as) a subject position that combines an ethics of paranoia with an aesthetics of parody to enact politics as unusual. Beginning from Manning’s parodic paranoia, we conceptualize queer parrhesia as an inherently transgressive political style and discuss its performative potential for dismantling current social orders and imagining less orderly alternatives. The productive potential of queer parrhesia, we conclude, can only be realized when the subject position of the parrhesiastes is put at risk, gaining strength from its performative vulnerability and, indeed, failure.
摘要Queer-parhesia是一种向权力说真话的活动家模式,它破坏了社会主流地位及其反对者的稳定。我们发展了这个概念,并通过仔细阅读告密者和交易主义者切尔西·曼宁在2018年民主党初选中竞选美国参议员的过程,说明了它的一个记录,戏仿妄想症。我们表明,黑客主义和交易主义构成了修辞手法,曼宁通过这些修辞手法将偏执的伦理与戏仿的美学相结合,将政治表现得不同寻常。从曼宁的戏仿妄想症开始,我们将酷儿双关语概念化为一种固有的越轨政治风格,并讨论了其破坏当前社会秩序和想象不那么有序的替代方案的表演潜力。我们得出结论,只有当鹦鹉学舌的主体地位处于危险之中,从其表演的脆弱性中获得力量,甚至失败时,才能实现奇怪鹦鹉学语的生产潜力。
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引用次数: 0
Dirtying bank work: when taint is reinforced by the organisation 玷污银行工作:当这种玷污被组织强化时
IF 1.6 4区 管理学 Q4 MANAGEMENT Pub Date : 2022-03-22 DOI: 10.1080/14759551.2022.2055027
L. Carollo, S. Gilardi
ABSTRACT While researchers have to date mainly focused on the coping strategies employed by dirty workers to normalise taint, the organisational and managerial roots of dirty work have been little explored. The article contributes to filling this gap by means of a single case study conducted in a big Italian banking company. In the research context investigated, branch-level bank employees felt themselves tainted from the moral (as ‘vendors’) and social (as ‘servants of customers’) points of view. These perceptions were directly associated with organisational strategies and managerial practices intended to fulfil demanding sales targets or to create more space and freedom for customers. Although the literature assumes that occupational taint is generated by external societal attributions, by introducing the concept of ‘organisationally-reinforced taint’ this study shows that internal organisational strategies and managerial practices can contribute to dirtying an occupation, even a relatively prestigious one like bank work.
虽然研究人员迄今为止主要关注的是肮脏工人为使污染正常化所采用的应对策略,但肮脏工作的组织和管理根源却很少被探索。本文通过对意大利一家大型银行公司进行的单一案例研究,填补了这一空白。在调查的研究背景下,分行级别的银行员工觉得自己从道德(作为“供应商”)和社会(作为“客户的仆人”)的角度受到了污染。这些观念与旨在实现苛刻的销售目标或为客户创造更多空间和自由的组织战略和管理实践直接相关。尽管文献假设职业污染是由外部社会归因产生的,但通过引入“组织强化污染”的概念,本研究表明,内部组织战略和管理实践可以导致职业污染,即使是像银行工作这样相对享有声望的职业。
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引用次数: 1
Teaching what is not there 教授不存在的东西
IF 1.6 4区 管理学 Q4 MANAGEMENT Pub Date : 2022-03-08 DOI: 10.1080/14759551.2022.2036922
M. Kostera, Anke Strauss
When we started talking about the idea of a special issue on teaching and what might be missing in business school education, we were not sure how much resonance we would receive in an academic environment that was obsessed with the metrics of research activities manifested in paper writing and third-party funding applications. Yet, we found that this overemphasis on publishing and funding applications did more than render unacknowledged the importance of teaching as part of academics’ service to the public. Making a business case out of education by standardizing knowledge that can be mass-delivered to student-customers devalues students and teachers in equal measure. We found that, in conversations with colleagues, teaching tended to be framed as a space of suffering or a necessary evil of an academic’s existence. In such an environment it is difficult to maintain a sense of care for students, who cease being students and become customers demanding ‘value for money’ service. It is even more difficult to care for the subject one is teaching, as it turns into a standard product that has to be ‘delivered’ in a standardized way. And above all it is easy to lose sight of the political potential of teaching that empowers upcoming generations to participate in shaping the future. We felt that, due to the predominance of metrics and the alignment to the demands of employability, management education was turned into a means of maintaining a status quo instead of enabling students to shape their and all our future. We felt that something essential was missing in teaching regarding content and that reducing education to delivering knowledge was entirely missing the point of teaching. In a world that is marked by increasingly unstable conditions,social and environmental, teaching reductive thinking and abstract principles of control that are based on the assumption that the future is an extrapolation of the past is not only meaningless but also dangerous. And we were not alone in this opinion. We have to admit that we had not expected such a surge of personal, careful and considerate contributions from authors and reviewers engaging in intellectual labour on the question of how to coor re-create with students an educational home. Since the first round of reviews, however, all of us have been overtaken by the events – and their social repercussions of the last two years: global lock-downs, precarious existences, pending planetary crisis. These events pushed teaching out into the flatness of the virtual space. And now it seems like this special issue contributes not just to something essential but rather vital of academic work. In their bestselling book Howmuch is enough? Robert and Edward Skidelsky (2012) call for a return to the idea of the good life and drop the current relentless focus on growth in politics, the economy and management. We seem to have collectively run into a fateful wall by the obsession with ‘progress’. The sociologist Zygmunt Bauman (2
当我们开始谈论开设一期关于教学的特刊的想法,以及商学院教育中可能缺少的东西时,我们不确定在一个痴迷于论文写作和第三方资助申请中表现出的研究活动指标的学术环境中,我们会得到多大的共鸣。然而,我们发现,这种过分强调出版和资助申请的做法,不仅使人们忽视了教学作为学术界为公众服务的一部分的重要性。通过标准化可以大规模提供给学生客户的知识,从教育中提出商业案例,同样会使学生和教师贬值。我们发现,在与同事的对话中,教学往往被认为是一个痛苦的空间,或者是一个学者存在的必要邪恶。在这样的环境中,很难保持对学生的关心,因为他们不再是学生,而是成为要求“物有所值”服务的客户。照顾自己所教的科目更为困难,因为它变成了一种标准产品,必须以标准化的方式“交付”。最重要的是,人们很容易忽视教学的政治潜力,这种潜力使下一代人能够参与塑造未来。我们认为,由于衡量标准的主导地位和与就业能力需求的一致性,管理教育已成为维持现状的一种手段,而不是让学生塑造他们和我们的未来。我们觉得,在教学内容方面缺少了一些重要的东西,而将教育简化为提供知识完全没有抓住教学的重点。在一个社会和环境条件日益不稳定的世界里,基于未来是对过去的推断的假设,教授简化思维和抽象控制原则不仅毫无意义,而且是危险的。我们并不是唯一一个持这种观点的人。我们不得不承认,在如何与学生合作重建教育家园的问题上,从事智力劳动的作者和评论家们没有想到会有如此多的个人、谨慎和周到的贡献。然而,自第一轮审查以来,我们所有人都被过去两年的事件及其社会影响所淹没:全球封锁、不稳定的存在、悬而未决的全球危机。这些事件将教学推向了平坦的虚拟空间。现在看来,这期特刊不仅有助于学术工作的一些重要内容,而且相当重要。在他们的畅销书中,多少钱就足够了?Robert和Edward Skidelsky(2012)呼吁回归美好生活的理念,放弃目前对政治、经济和管理增长的不懈关注。由于对“进步”的痴迷,我们似乎集体撞上了一堵致命的墙。社会学家Zygmunt Bauman(2012)表示,人类已经到了追求经济增长导致一个特别黯淡的时刻:思想家、决策者和普通公民越来越意识到世界出了问题,但没有解决方案。他用“过渡期”这个比喻来描述功能系统之间的这段时间,即社会机构和结构停止工作,但废物、污染和毒性的产生仍在继续。人类似乎给自己和整个地球带来了一场规模巨大的危机,其动态表明其后果比我们现在要严重得多,包括地球上生命的灭绝。加上当前新冠肺炎大流行:
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引用次数: 3
Flânerie as a methodological practice for explorative re-search in digital worlds Flânerie作为数字世界中探索性再搜索的方法论实践
IF 1.6 4区 管理学 Q4 MANAGEMENT Pub Date : 2022-02-22 DOI: 10.1080/14759551.2022.2042538
Jeremy Aroles, Wendelin Küpers
ABSTRACT This paper focuses on the figure of the flâneur and sets out to explore how the practice of flânerie might offer social researchers a different way of engaging with digital worlds. It is articulated around two main interests: the relationship of the flâneur to digital worlds and the theoretical and methodological implications of envisioning the practice of flânerie as a way of engaging with digital worlds. This paper contends that flânerie could inform and creatively enrich our practices as social researchers in two ways: enabling us to approach differently the exploration of digital worlds and leading us to investigate phenomena that might have remained concealed through more conventional methodologies. Flânerie, we argue, offers the possibility of a more open and explorative approach to digital research. Our paper outlines implications of positioning flânerie as a methodological practice and reflects on potential of flânerie in the exploration of digital worlds.
摘要本文关注的是外籍人士的形象,并试图探索外籍人士的实践如何为社会研究人员提供一种不同的参与数字世界的方式。它围绕两个主要兴趣进行阐述:外语与数字世界的关系,以及将外语实践视为参与数字世界的一种方式的理论和方法意义。本文认为,flânerie可以通过两种方式为我们作为社会研究人员的实践提供信息并创造性地丰富我们的实践:使我们能够以不同的方式探索数字世界,并引导我们调查可能通过更传统的方法隐藏的现象。我们认为,Flânerie为数字研究提供了一种更开放、更具探索性的方法。我们的论文概述了将外语定位为一种方法论实践的含义,并反思了外语在探索数字世界中的潜力。
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引用次数: 2
Disalienation in the management classroom: lessons from Hermann Hesse’s The Glass Bead Game 管理课堂上的失望:赫尔曼·黑塞的《玻璃珠游戏》
IF 1.6 4区 管理学 Q4 MANAGEMENT Pub Date : 2022-02-03 DOI: 10.1080/14759551.2022.2033976
M. Zawadzki, T. Lennerfors
ABSTRACT In contemporary academia, education is often perceived as a supplement to an academic career or a tool to satisfy management through course evaluations and this can alienate academics from teaching. To create inspiration and deepen the understanding of teachers’ alienation as well as disalienation in the management classroom, we draw on Hermann Hesse’s last novel ‘The Glass Bead Game’. The story of Joseph Knecht who escapes an elitist pedagogical province to engage in personal teaching serves as an inspiration through which we discuss the act of resisting alienation in contemporary management education. Alienation, as we learn from Hesse, is not an unchangeable condition and it can be resisted through reinventing personal teaching, re-focusing attention from the demands of academic excellence to the imperfection of human beings, and acknowledging education as a history maker and teaching as a preparation for life and death.
摘要在当代学术界,教育往往被视为学术生涯的补充,或是通过课程评估满足管理需求的工具,这可能会疏远学术界对教学的兴趣。为了启发和加深对管理课堂中教师异化和异化的理解,我们借鉴了赫尔曼·黑塞的最后一部小说《玻璃珠游戏》。Joseph Knecht逃离一个精英教育省份从事个人教学的故事给了我们灵感,我们通过这个故事来讨论当代管理教育中的抵制异化行为。正如我们从黑塞中学到的那样,异化并不是一种不可改变的条件,它可以通过重塑个人教学、将注意力从学术卓越的要求重新集中到人类的不完美,并承认教育是历史的创造者,教学是生与死的准备来抵制。
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引用次数: 1
Response-able pedagogy: teaching through Shakespeare in a Higher Education (HE) transnational partnership 可回应的教育学:在高等教育(HE)跨国合作中通过莎士比亚进行教学
IF 1.6 4区 管理学 Q4 MANAGEMENT Pub Date : 2022-02-02 DOI: 10.1080/14759551.2022.2031198
C. Mortimer, M. A. L. Escalante
ABSTRACT What started as an idea of two subject disciplines collaborating to support students practicing their English outside the classroom, a theatrical production of Henry V by Shakespeare, became a case study from which to draw pedagogical principles on teaching and learning within a Higher Education Sino-British Transnational Educational (TNE) Partnership. Research into TNE activities focuses mainly on issues such as strategy, quality assurance and competitive advantage, and there is less on the lived experiences of students and lecturers, pedagogical clashes that occur within TNE partnerships and on the methodological discussions that should take place in interdisciplinary research. Through our story of facilitating a production of Henry V, we interrogate pedagogical issues we found in teaching, methodological challenges in interdisciplinary research and ultimately put forward a ‘response-able pedagogy’ that enables different voices to be heard and different knowledges to be recognised in coexistence.
摘要莎士比亚戏剧作品《亨利五世》最初是两个学科合作支持学生在课堂外练习英语的想法,后来成为一个案例研究,从中英高等教育跨国教育伙伴关系中汲取教学原则。对跨国需要教育活动的研究主要集中在战略、质量保证和竞争优势等问题上,而对学生和讲师的生活经历、跨国需要教育伙伴关系中发生的教学冲突以及跨学科研究中应该进行的方法论讨论的研究较少。通过我们促进《亨利五世》制作的故事,我们质疑了我们在教学中发现的教学问题、跨学科研究中的方法挑战,并最终提出了一种“可回应的教学法”,使不同的声音能够被听到,不同的知识能够在共存中得到认可。
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引用次数: 0
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Culture and Organization
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