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The corporate social media creep 企业社交媒体的蔓延
IF 1.6 4区 管理学 Q4 MANAGEMENT Pub Date : 2022-12-05 DOI: 10.1080/14759551.2022.2153129
S. Schaefer
ABSTRACT This paper analyses an empirical case study of a corporate social media platform, and suggests and elaborates the concept of corporate social media creep framed by the notion of imagined affordances. The corporate social media creep describes the gradual expansion and encroachment of corporate social media on work and private life beyond its supposed productive function and purpose. The corporate social media creep is fuelled by ambient pervasive awareness which arouses users’ hope for exposure to relevant pieces of information and creates a perception of other users’ panoptic gaze. The concept of corporate social media creep extends theoretical knowledge of corporate social media users’ experience and provides a critical discussion of why users keep paying attention to corporate social media applications they largely deem to be irrelevant for their work.
摘要本文分析了一个企业社交媒体平台的实证案例,提出并阐述了以想象可供性概念为框架的企业社交媒体蠕变概念。企业社交媒体蠕变描述了企业社交媒体对工作和私人生活的逐渐扩张和侵蚀,超出了其所谓的生产功能和目的。企业社交媒体的蔓延是由环境的普遍意识推动的,这种意识唤起了用户接触相关信息的希望,并创造了对其他用户全景凝视的感知。企业社交媒体蠕变的概念扩展了企业社交媒体用户体验的理论知识,并对用户为什么一直关注他们认为与工作无关的企业社交媒体应用程序进行了批判性讨论。
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引用次数: 1
Habits, Infinite Jest and the recoveries of pragmatism 习惯,无尽的玩笑和实用主义的复苏
IF 1.6 4区 管理学 Q4 MANAGEMENT Pub Date : 2022-11-15 DOI: 10.1080/14759551.2022.2143500
Stephen Dunne, Michael Pedersen
ABSTRACT Behaviourists treat habits as thoughtlessly undertaken actions. Pragmatists, by contrast, emphasise the role intelligence plays in habit’s cultivation. Although organisational analysts have tended to prefer behavioural approaches to habit, pragmatism has been recently resurgent. This paper analyses how David Foster Wallace’s Infinite Jest dramatises this hermeneutical dichotomy. The novel, we demonstrate, represents the difference between terminal decline and lasting sobriety by opposing the fates of two characters: the suffering addict (Randy Lenz) is characterised mechanistically whereas the recovering addict (Don Gately) is characterised experientially. Infinite Jest’s fictionalisation of addiction and recovery, we claim, emphasises the saving power of pragmatism. Wallace’s novel can therefore be read as another contribution towards the ongoing recovery of pragmatism both within and beyond organisation studies.
行为主义者将习惯视为轻率的行为。相比之下,实用主义者强调智力在习惯培养中的作用。尽管组织分析师倾向于选择行为方法而不是习惯,但实用主义最近又死灰复燃。本文分析了大卫·福斯特·华莱士的《无限极的玩笑》是如何戏剧化这种解释学的二分法的。我们证明,这部小说通过反对两个角色的命运,代表了最终衰退和持久清醒之间的区别:痛苦的瘾君子(Randy Lenz饰)以机械的方式刻画,而正在康复的瘾君子(Don Gately饰)以经验的方式刻画。我们声称,Infinite Jest对成瘾和康复的虚构强调了实用主义的拯救力量。因此,华莱士的小说可以被解读为对组织研究内外实用主义持续复苏的又一贡献。
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引用次数: 0
Reconciling knowledge sharing with individual tasks: interaction and interruptions in the open-plan office 协调知识共享与个人任务:开放式办公室的互动和中断
IF 1.6 4区 管理学 Q4 MANAGEMENT Pub Date : 2022-11-08 DOI: 10.1080/14759551.2022.2140805
F. Salvadori, J. Hindmarsh, C. Heath
ABSTRACT The contribution of the open-plan office to work and organisation has long been a matter of some debate. Aside from its economic advantages, it is argued that it provides an important opportunity for colleagues to share knowledge and help each other. It is recognised, however, that the presence and participation of others can undermine the ability of personnel to concentrate on individual tasks and subjects work to interruption. This paper seeks to show how these seemingly contradictory issues are matters participants themselves orient to on a daily basis. In particular, it explores the interactional practices in and through which participants address and, to some extent reconcile, these competing demands; initiating brief conversations while seeking to preserve the integrity of the ongoing tasks in which colleagues are engaged. This article focuses on participants progressively establishing momentary encounters that enable them to exchange information and resolve the inevitable difficulties colleagues face in organisations.
摘要开放式办公室对工作和组织的贡献一直是一个争论不休的问题。除了经济优势外,它还为同事们提供了一个分享知识和相互帮助的重要机会。然而,人们认识到,他人的存在和参与会削弱工作人员专注于个人任务的能力,并使工作受到干扰。本文试图展示这些看似矛盾的问题是参与者自己每天都要面对的问题。特别是,它探讨了互动实践,参与者在互动实践中解决并在一定程度上调和这些相互竞争的需求;发起简短的对话,同时努力保持同事参与的正在进行的任务的完整性。这篇文章的重点是参与者逐渐建立短暂的接触,使他们能够交换信息,并解决同事在组织中面临的不可避免的困难。
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引用次数: 0
Trapped in the abject: prison officers’ use of avoidance, compliance and retaliation in response to ambiguous humour 陷入困境:监狱官员对模棱两可的幽默使用回避、顺从和报复
IF 1.6 4区 管理学 Q4 MANAGEMENT Pub Date : 2022-10-27 DOI: 10.1080/14759551.2022.2139378
C. Manolchev, A. Einarsdóttir, Delano Lewis, H. Hoel
ABSTRACT The place of humour in organisational interactions has been the subject of long-standing interest. Studies have considered the positive role of humour in increasing social contact and promoting group cohesion, while warning it can be a means for expressing hostility and excluding group members. However, more ambiguous uses of humour remain underexplored and under-theorised. Using a single case study of employee experiences at ‘Hillside’, a high-security prison in the UK, we address this gap. Adopting Julia Kristeva’s ‘theory of the abject’, we conceptualise ‘abject humour’ as a disruptive activity, which is composite, shady and sinister. We show that, despite Hillside’s adoption of Challenge It, Change It as a UK-wide safeguarding policy, the liminal spaces abject humour opens and occupies, are difficult to regulate. Those spaces trap both perpetrators and targets, and necessitate the use of avoidance, compliance, and retaliation strategies by the latter, as ways of coping.
幽默在组织互动中的地位一直是人们感兴趣的话题。研究认为幽默在增加社会接触和促进群体凝聚力方面发挥着积极作用,同时警告说,幽默可能是表达敌意和排斥群体成员的一种手段。然而,幽默的更多模糊用法仍然没有得到充分的探索和理论化。通过对英国高安全级别监狱“Hillside”员工经历的单一案例研究,我们解决了这一差距。采用Julia Kristeva的“卑鄙理论”,我们将“卑鄙幽默”概念化为一种破坏性活动,它是复合的、阴暗的和阴险的。我们表明,尽管Hillside采用了“挑战它,改变它”作为全英国的保护政策,但卑鄙幽默打开并占据的边缘空间很难监管。这些空间既困住了犯罪者,也困住了目标,因此后者必须使用回避、遵守和报复策略作为应对方式。
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引用次数: 0
Remaining neutral while conveying ‘the right picture’ of Sweden: governing agents navigating a neoliberally influenced social contract 保持中立,同时传达瑞典的“正确图景”:治理机构驾驭新自由主义影响的社会契约
IF 1.6 4区 管理学 Q4 MANAGEMENT Pub Date : 2022-10-15 DOI: 10.1080/14759551.2022.2135004
Nanna Gillberg
ABSTRACT This article studies how governing agents at a civic orientation course site, through collaborative boundary work, manage tensions that arise from simultaneously representing the governing state and the governed subjects taking part in the courses. The findings illustrate how individual agency—in policy and practice—is expected of immigrants enrolled in civic orientation courses, but not necessarily facilitated by the governing system providing the context for this agency. Through three types of collaborative boundary work, the governing agents produce and enact an understanding of professionalism as continuous shifting between different positions related to their two reference points—the governing state and the governed subjects. By engaging in collaborative boundary work, the governing agents manage perceived ambiguities and tensions between rhetoric and ‘reality’ and between policies they are set to represent and practices related to these policies that they do not personally believe in and/or challenge.
摘要本文研究了公民定向课程现场的管理人员如何通过合作边界工作,管理因同时代表参与课程的管理国家和被管理主体而产生的紧张关系。研究结果表明,在政策和实践中,对参加公民定向课程的移民的期望是如何的,但不一定是由为该机构提供背景的管理系统所推动的。通过三种类型的合作边界工作,治理主体产生并实现了对专业性的理解,即在与其两个参考点——治理国家和被治理主体——相关的不同立场之间不断转换。通过参与合作边界工作,管理机构管理言论与“现实”之间以及他们将代表的政策与他们个人不相信和/或不质疑的与这些政策相关的实践之间的模糊性和紧张关系。
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引用次数: 0
How do high-tech industry remote team employees learn to manage their emotions? 高科技行业远程团队员工如何学会管理自己的情绪?
IF 1.6 4区 管理学 Q4 MANAGEMENT Pub Date : 2022-10-11 DOI: 10.1080/14759551.2022.2125516
Nurit Zaidman, J. Dodick
ABSTRACT High-tech employees, need to manage their emotions on a daily basis, given their interactions with culturally different colleagues; nonetheless, they are not given much direction about such issues. Based on interviews with 75 Israeli workers employed by 25 high-tech companies, this study explains the display rules in high-tech organizations and the ways employees learn to manage their emotions. The results indicate that high-tech, global team employees engage regularly in emotional labor with co-workers while experiencing tremendous difficulties. Concurrently, their organizations do not communicate clear and detailed display rules such that the employees tend to learn about emotional labor, either independently via observation of others or via hard-earned experience. In addition to the emotional-rational dichotomy that has been discussed previously, we have identified individualism and personal responsibility as key premises explaining minimal or the absence of explicit display rules, and the ways that individuals learn emotional labor.
高科技员工每天都需要管理自己的情绪,因为他们与不同文化背景的同事互动;然而,在这些问题上,他们并没有得到太多的指导。本研究通过对25家高科技公司的75名以色列员工的访谈,解释了高科技组织中的表现规则以及员工学习管理情绪的方式。结果表明,高科技、全球化团队的员工在经历巨大困难的情况下,经常与同事进行情绪劳动。同时,他们的组织没有传达清晰和详细的表现规则,以至于员工倾向于通过观察他人或通过来之不易的经验来独立学习情绪劳动。除了之前讨论过的情绪-理性二分法之外,我们还将个人主义和个人责任确定为解释明确表现规则最小化或缺失的关键前提,以及个人学习情绪劳动的方式。
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引用次数: 0
Unpacking the ambiguous work of middle managers: on the ongoing becoming in liminality 解读中层管理者的模糊工作:论正在发生的模糊化
IF 1.6 4区 管理学 Q4 MANAGEMENT Pub Date : 2022-09-27 DOI: 10.1080/14759551.2022.2125515
M. Dille
ABSTRACT In this article, I propose that the work of middle managers can meaningfully be conceptualized as a form of liminal work herby drawing attention to the interstitial (spatial) and temporary (temporal) elements of organizing and work. Building on a case study of emerging middle management positions within schools in Denmark, I show that working ‘in’ the middle is demarcated by entanglements of spatio-temporalities and other discourse-materialities producing a liminal friction that reconfigures this work as permanently liminal. Inspired by new materialism and the work of Karen Barad, I utilize the concept of spacetimemattering to analytically unpack these work practices that materialize in and through multiple times and spaces and matter and thereby elucidate the constitutive processes and performative effects of the ambiguous work of middle managers. To this end, the article offers an analytical understanding that expands a focus on hierarchical forms of organizing as a core issue of ambiguity.
摘要在这篇文章中,我提出,通过关注组织和工作的间隙(空间)和临时(时间)元素,中层管理人员的工作可以有意义地被概念化为一种极限工作。在对丹麦学校中新兴的中层管理职位进行案例研究的基础上,我发现,在中层工作是由时空和其他话语材料的纠缠所界定的,产生了一种界限摩擦,将这项工作重新定义为永久界限。受新唯物主义和Karen Barad工作的启发,我利用时空物质的概念来分析这些在多个时间、空间和物质中实现的工作实践,从而阐明中层管理者模糊工作的构成过程和执行效果。为此,本文提供了一种分析性的理解,将重点扩展到组织的层次形式,将其作为歧义的核心问题。
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引用次数: 1
The lived experience of organizational disidentification: how soldiers feel betrayed, dissociate, and suffer 组织不认同的生活体验:士兵如何感到被背叛、分离和痛苦
IF 1.6 4区 管理学 Q4 MANAGEMENT Pub Date : 2022-08-17 DOI: 10.1080/14759551.2022.2113536
J. Kalkman
ABSTRACT Organizational identification has received much scholarly attention, while disidentification remains understudied. Existing studies on disidentification examined people who never identified with an organization in the first place or rely on (cross-sectional) survey data. This means that there is little research on the lived experience of the disidentification process. Based on an analysis of ten fictional war novels by veterans who disidentified, this study offers insights into the antecedents, manifestations, and effects of their disidentification. Organizational members disidentify from their organization after feeling betrayed by it, because their expectations have been violated. They disidentify through dissociating from organizational leadership, practices, bureaucracy, mission, and values. As a result, they suffer from psychological distress, identity loss, and loneliness. The article contributes to the literature by offering a qualitative, processual account of the deeply personal experiences around disidentification.
摘要组织认同已经引起了学术界的广泛关注,但对组织认同的研究还不够深入。现有的关于不认同的研究调查了那些一开始从未认同某个组织或依赖(横断面)调查数据的人。这意味着很少有人研究脱离身份过程的生活体验。本研究通过对十部退伍军人战争小说的分析,揭示了退伍军人战争小说中身份认同的前因、表现和影响。组织成员在感到被组织背叛后,会脱离组织,因为他们的期望被违背了。他们通过与组织领导、实践、官僚作风、使命和价值观的分离而脱离身份。结果,他们遭受着心理困扰、身份丧失和孤独。这篇文章提供了一个定性的、过程性的描述,讲述了围绕自我认同的深刻个人经历,为文学做出了贡献。
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引用次数: 0
Emotional rhythms of power: reframing emotion rules through aesthetic modes of embodied interaction 权力的情感节奏:通过具体互动的审美模式重构情感规则
IF 1.6 4区 管理学 Q4 MANAGEMENT Pub Date : 2022-08-11 DOI: 10.1080/14759551.2022.2108811
Eeva Aromaa, P. Eriksson, A. Mills
ABSTRACT This paper examines how emotion rules are socially constructed and how and why they are enacted and challenged through specific modes of embodiment in face-to-face interactions. The paper broadens the understanding of emotion rules by connecting them to aesthetics to explore face-to-face interactions. This paper is based on ethnographic data gathered from a two-year study of a micro-sized service company. It explores the structure, function, and meaning of three emotion rules: (1) the emotionality rule, (2) the enthusiasm rule, and (3) the nice way rule as enacted by the company’s chief executive officer (CEO) and employees. This paper enhances the understanding of the role of emotion rules in establishing an innovative and democratic organisation. It offers insight into how emotion rules were enacted, challenged, and broken in an unexpected situation when the CEO announces her non-consultative decision that affected the company’s employees.
摘要本文探讨了情感规则是如何被社会构建的,以及它们是如何以及为什么通过面对面互动中的特定体现模式来制定和挑战的。本文通过将情感规则与美学联系起来,探索面对面的互动,拓宽了对情感规则的理解。本文基于对一家小型服务公司为期两年的研究所收集的人种学数据。探讨了公司首席执行官和员工制定的三种情绪规则的结构、功能和含义:(1)情绪规则、(2)热情规则和(3)良好方式规则。本文增进了对情感规则在建立创新和民主组织中的作用的理解。当首席执行官宣布影响公司员工的非协商性决定时,它可以深入了解在意外情况下情绪规则是如何制定、挑战和打破的。
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引用次数: 0
Changing an organization’s legitimation story: navigating between the materiality of the past and the strategy for the future 改变一个组织的合法性故事:在过去的重要性和未来的战略之间导航
IF 1.6 4区 管理学 Q4 MANAGEMENT Pub Date : 2022-08-01 DOI: 10.1080/14759551.2022.2103133
F. Santos
ABSTRACT Previous research shows that entrepreneurs create stories about their new organizations to convince key audiences of their legitimacy. However, over time, stories can become misaligned with changed circumstances. While entrepreneurs may modify the stories with which they present their organization to cope with these changes, preserving the continuity of the foundational stories that ensured success in the first place is essential to avoid audiences’ scepticism or distrust. Thus I decided to pursue the following research question: how do entrepreneurs modify their organizations’ stories to face changed circumstances, while also preserving continuity? My study suggests that to ensure continuity in the story, entrepreneurs should propose new meanings to previous narrative elements; bring changes to the plot by establishing relational links that provide a plausible explanation for the transition between stories; and reformulate the interplay between past, present and future.
摘要先前的研究表明,企业家创造关于他们新组织的故事,以说服关键受众相信他们的合法性。然而,随着时间的推移,故事可能会随着环境的变化而变得不一致。虽然企业家可能会修改他们介绍组织的故事以应对这些变化,但保持最初确保成功的基本故事的连续性对于避免观众的怀疑或不信任至关重要。因此,我决定研究以下问题:企业家如何在保持连续性的同时,修改他们组织的故事,以应对不断变化的环境?我的研究表明,为了确保故事的连续性,企业家应该对以前的叙事元素提出新的含义;通过建立关系联系来改变情节,为故事之间的过渡提供合理的解释;重新表述过去、现在和未来之间的相互作用。
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引用次数: 2
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Culture and Organization
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