Pub Date : 2010-06-13DOI: 10.1109/ICMB-GMR.2010.24
E. Platzer, O. Petrovic, W. Rauch, Martina Brunnhofer
This paper presents the results of an experimental deprivation study conducted with initially 101 participants. All participants had to do without mobile phone, internet and TV for 15 days each. The main research objective was to examine the differences of indispensability levels and causes during these non-usage phases. Mobile phones turned out to be most indispensable followed by Internet and TV. Indispensability of mobile phones was primarily caused by people issues, of internet by task issues and of TV by self issues.
{"title":"Causes and Consequences of Mobile Phone's Indispensability for Everyday Life","authors":"E. Platzer, O. Petrovic, W. Rauch, Martina Brunnhofer","doi":"10.1109/ICMB-GMR.2010.24","DOIUrl":"https://doi.org/10.1109/ICMB-GMR.2010.24","url":null,"abstract":"This paper presents the results of an experimental deprivation study conducted with initially 101 participants. All participants had to do without mobile phone, internet and TV for 15 days each. The main research objective was to examine the differences of indispensability levels and causes during these non-usage phases. Mobile phones turned out to be most indispensable followed by Internet and TV. Indispensability of mobile phones was primarily caused by people issues, of internet by task issues and of TV by self issues.","PeriodicalId":138929,"journal":{"name":"2010 Ninth International Conference on Mobile Business and 2010 Ninth Global Mobility Roundtable (ICMB-GMR)","volume":"156 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2010-06-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"133960011","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2010-06-13DOI: 10.1109/ICMB-GMR.2010.73
Omer Rashid, Amanda Dunabr, S. Fisher, J. Rutherford
For wheelchair users and their care workers activities that are part of the daily fabric of life can be distressing. Taking a short trip to the local shopping center, post office or bus station can be filled with problems, obstacles that may not cause any hindrance to a pedestrian will cause problems or even hinder progress all together for a wheelchair user. The ubiquity of mobile phones coupled with the success of user generated content has seen use in a range of applications including problem solving, news and data sharing. In this paper we explore a self sustainable system that utilizes this winning combination to allow wheelchair users and their care workers to report accessibility issues related to an urban environment in real time. We envisage that the information gathered could be used by town planners in order to evaluate current planning policies and develop more ‘wheelchair friendly’ policies in future. This information would also allow wheelchair users or care workers for physically constrained users to plan routes which may enable more active engagement within the city centre and when accessing public services.
{"title":"Users Helping Users: User Generated Content to Assist Wheelchair Users in an Urban Environment","authors":"Omer Rashid, Amanda Dunabr, S. Fisher, J. Rutherford","doi":"10.1109/ICMB-GMR.2010.73","DOIUrl":"https://doi.org/10.1109/ICMB-GMR.2010.73","url":null,"abstract":"For wheelchair users and their care workers activities that are part of the daily fabric of life can be distressing. Taking a short trip to the local shopping center, post office or bus station can be filled with problems, obstacles that may not cause any hindrance to a pedestrian will cause problems or even hinder progress all together for a wheelchair user. The ubiquity of mobile phones coupled with the success of user generated content has seen use in a range of applications including problem solving, news and data sharing. In this paper we explore a self sustainable system that utilizes this winning combination to allow wheelchair users and their care workers to report accessibility issues related to an urban environment in real time. We envisage that the information gathered could be used by town planners in order to evaluate current planning policies and develop more ‘wheelchair friendly’ policies in future. This information would also allow wheelchair users or care workers for physically constrained users to plan routes which may enable more active engagement within the city centre and when accessing public services.","PeriodicalId":138929,"journal":{"name":"2010 Ninth International Conference on Mobile Business and 2010 Ninth Global Mobility Roundtable (ICMB-GMR)","volume":"46 198","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2010-06-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"132477227","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2010-06-13DOI: 10.1109/ICMB-GMR.2010.72
A. Ghezzi, R. Balocco, A. Rangone
The study argues that a shift in the distribution paradigm in place has deep strategic implications, with specific reference to the resources, competencies and capabilities firms leverage to achieve competitive advantage. Analyzing the upfront issue related to the rise of the Mobile Application Store model as a substitute to the original Mobile Portal model from the Mobile Network Operator perspective, the study aims at describing how the introduction of a new distribution paradigm affects and transforms a firm’s resources and assets portfolio. The findings show the core resources endowment characterizing Operators is significantly altered due to the appearance of the alternative Store model and the underneath Mobile-Web revolution, causing the fall of some traditional unique assets, and the concurrent rise of emerging resources and dynamic capabilities, moreover, light is shed on other strategic matters influenced by such change, ranging from the nature of competition to incumbents’ and challengers’ strategies to induce, avert or co-opt potentially disruptive innovation.
{"title":"How a New Distribution Paradigm Changes the Core Resources, Competences and Capabilities Endowment: The Case of Mobile Application Stores","authors":"A. Ghezzi, R. Balocco, A. Rangone","doi":"10.1109/ICMB-GMR.2010.72","DOIUrl":"https://doi.org/10.1109/ICMB-GMR.2010.72","url":null,"abstract":"The study argues that a shift in the distribution paradigm in place has deep strategic implications, with specific reference to the resources, competencies and capabilities firms leverage to achieve competitive advantage. Analyzing the upfront issue related to the rise of the Mobile Application Store model as a substitute to the original Mobile Portal model from the Mobile Network Operator perspective, the study aims at describing how the introduction of a new distribution paradigm affects and transforms a firm’s resources and assets portfolio. The findings show the core resources endowment characterizing Operators is significantly altered due to the appearance of the alternative Store model and the underneath Mobile-Web revolution, causing the fall of some traditional unique assets, and the concurrent rise of emerging resources and dynamic capabilities, moreover, light is shed on other strategic matters influenced by such change, ranging from the nature of competition to incumbents’ and challengers’ strategies to induce, avert or co-opt potentially disruptive innovation.","PeriodicalId":138929,"journal":{"name":"2010 Ninth International Conference on Mobile Business and 2010 Ninth Global Mobility Roundtable (ICMB-GMR)","volume":"98 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2010-06-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"124681935","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2010-06-13DOI: 10.1109/ICMB-GMR.2010.49
A. Ghezzi, A. Rangone, R. Balocco, F. Renga
Technology diffusion theory is mainly focused on technology adoption, while prerequisites to such adoption are largely disregarded or taken for granted. The study argues that the in-depth analysis of what comes prior to adoption and use of technology – what we define “technology activation” – is equally important, so as to spot industry-specific characteristics that enable or hinder a value proposition based on the new technology, thus judging the “market activation” status. To fill the existing gap and extend technology diffusion theory upstream, we review the limitations of traditional Technology Acceptance Models and Technology-Organization-Environment model, and propose an original framework to address five dimensions affecting market activation: Strategy, Technology, Regulation, User, Context. The STRUC framework is then applied to the Italian Mobile Location-Based Services market, so to test its validity and get a valuable insight on an under-investigated market developed around an innovative bundle of technologies.
{"title":"A Strategy-Technology-Regulation-User-Context Model for Mobile Location-Based Services Market Activation Analysis","authors":"A. Ghezzi, A. Rangone, R. Balocco, F. Renga","doi":"10.1109/ICMB-GMR.2010.49","DOIUrl":"https://doi.org/10.1109/ICMB-GMR.2010.49","url":null,"abstract":"Technology diffusion theory is mainly focused on technology adoption, while prerequisites to such adoption are largely disregarded or taken for granted. The study argues that the in-depth analysis of what comes prior to adoption and use of technology – what we define “technology activation” – is equally important, so as to spot industry-specific characteristics that enable or hinder a value proposition based on the new technology, thus judging the “market activation” status. To fill the existing gap and extend technology diffusion theory upstream, we review the limitations of traditional Technology Acceptance Models and Technology-Organization-Environment model, and propose an original framework to address five dimensions affecting market activation: Strategy, Technology, Regulation, User, Context. The STRUC framework is then applied to the Italian Mobile Location-Based Services market, so to test its validity and get a valuable insight on an under-investigated market developed around an innovative bundle of technologies.","PeriodicalId":138929,"journal":{"name":"2010 Ninth International Conference on Mobile Business and 2010 Ninth Global Mobility Roundtable (ICMB-GMR)","volume":"24 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2010-06-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"117017995","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2010-06-13DOI: 10.1109/ICMB-GMR.2010.37
Stephan von Watzdorf, Tobias Ippisch, Alexander C. H. Skorna, Frédéric Thiesse
Using a mobile application to report an emergency allows for the transmission of the current location. This not only helps rescue teams but supports the assistance service if provided by insurance companies. However, the acceptance behavior as well as the influence of trust related to the insurer is unknown. We hence explore the influence of provider trust on the acceptance of mobile emergency applications. Based on theoretical foundations of prior research on the interplay between technology acceptance and trust we develop and test a structural model using data collected from 1617 respondents in Switzerland. The results confirm the applicability of the acceptance model for the two considered mobile emergency applications. However, the influence of trust on the perceived usefulness and the intention to use, which was shown in other cases, could not be confirmed. The results demonstrate an above average intention to use for the two mobile applications and we reason that the influence of trust towards the insurance company cannot be considered a critical issue in the acceptance process.
{"title":"The Influence of Provider Trust on the Acceptance of Mobile Applications: An Empirical Analysis of Two Mobile Emergency Applications","authors":"Stephan von Watzdorf, Tobias Ippisch, Alexander C. H. Skorna, Frédéric Thiesse","doi":"10.1109/ICMB-GMR.2010.37","DOIUrl":"https://doi.org/10.1109/ICMB-GMR.2010.37","url":null,"abstract":"Using a mobile application to report an emergency allows for the transmission of the current location. This not only helps rescue teams but supports the assistance service if provided by insurance companies. However, the acceptance behavior as well as the influence of trust related to the insurer is unknown. We hence explore the influence of provider trust on the acceptance of mobile emergency applications. Based on theoretical foundations of prior research on the interplay between technology acceptance and trust we develop and test a structural model using data collected from 1617 respondents in Switzerland. The results confirm the applicability of the acceptance model for the two considered mobile emergency applications. However, the influence of trust on the perceived usefulness and the intention to use, which was shown in other cases, could not be confirmed. The results demonstrate an above average intention to use for the two mobile applications and we reason that the influence of trust towards the insurance company cannot be considered a critical issue in the acceptance process.","PeriodicalId":138929,"journal":{"name":"2010 Ninth International Conference on Mobile Business and 2010 Ninth Global Mobility Roundtable (ICMB-GMR)","volume":"10 17","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2010-06-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"120924861","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2010-06-13DOI: 10.1109/ICMB-GMR.2010.66
Fumiyo N. Kondo, Jiro Hirata, Shahriar Akter
The relationship between satisfaction and loyalty has been well explored in services marketing or customer relationship management. In this study, the authors studied the relationship of 7 types of service variables under “amusement” factor. Amusement is one of the three factors extracted from 21 mobile information services. Among many different frameworks of satisfaction-loyalty, we used the framework of “past use behavior” on “satisfaction”, and then of “satisfaction” on “continued use intention” (or loyalty), resulting in a strong support of the existing model with positive significant influence on the both paths. Further, our research reveals that, on the both paths, there are stronger, significant positive relationships between a latent variable and the measurement variables for mobile information services with stronger amusement elements than those with other ones. The results lead to useful implications that amusement is a crucial dimension in mobile information services, not only in use motivation, but also on behavior, satisfaction, and continued use intention.
{"title":"The Impact of Mobile Amusement Information on Use Behavior, Satisfaction, and Loyalty","authors":"Fumiyo N. Kondo, Jiro Hirata, Shahriar Akter","doi":"10.1109/ICMB-GMR.2010.66","DOIUrl":"https://doi.org/10.1109/ICMB-GMR.2010.66","url":null,"abstract":"The relationship between satisfaction and loyalty has been well explored in services marketing or customer relationship management. In this study, the authors studied the relationship of 7 types of service variables under “amusement” factor. Amusement is one of the three factors extracted from 21 mobile information services. Among many different frameworks of satisfaction-loyalty, we used the framework of “past use behavior” on “satisfaction”, and then of “satisfaction” on “continued use intention” (or loyalty), resulting in a strong support of the existing model with positive significant influence on the both paths. Further, our research reveals that, on the both paths, there are stronger, significant positive relationships between a latent variable and the measurement variables for mobile information services with stronger amusement elements than those with other ones. The results lead to useful implications that amusement is a crucial dimension in mobile information services, not only in use motivation, but also on behavior, satisfaction, and continued use intention.","PeriodicalId":138929,"journal":{"name":"2010 Ninth International Conference on Mobile Business and 2010 Ninth Global Mobility Roundtable (ICMB-GMR)","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2010-06-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"130684856","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2010-06-13DOI: 10.1109/ICMB-GMR.2010.67
I. Rohman, E. Bohlin
As an aspect of Information and Communication Technology (ICT), the existence of the cellular industry is closely related to the achievement of economic development, especially due to the effect of network externalities and demand-side economics of scale. However, the adoption and buyer diffusion process from the demand side will depend on the availability of cellular content and services based on technological innovation and development on the supply side. Furthermore, there is a need to seek other sources of revenue by identifying new services, given the fact that the existing penetration rate in Sweden has been very high and, more importantly, the growth of revenue from traditional services has been declining considerably during the last couple of years. This study estimates the market demand especially in the services which are categorized as Pretty Amazing New Services (PANS) in the Swedish cellular industry – e.g. mobile games, mobile TV, mobile Internet, mobile news, mobile video and mobile payments. The source of data is the annual individual survey conducted during 2002-2009 by Post-och telestyrelsen (PTS), the Swedish post and telecom agency. The survey comprises about 1500 individuals per year around Sweden. The demand estimation applies a probit model which enables us to measure the likelihood ratio of demand for the services given different characteristics of respondents in terms of income, age, education, sex and geographical area. The results reveal that most of the new services will be more attractive for the profile of a customer who is identified as a male, living in a small city and having a middle/upper educational degree and income. It is also found that customers who travel regularly abroad are a potential market segment.
{"title":"PANS in the Swedish Cellular Industry: How Bright Will It Be?","authors":"I. Rohman, E. Bohlin","doi":"10.1109/ICMB-GMR.2010.67","DOIUrl":"https://doi.org/10.1109/ICMB-GMR.2010.67","url":null,"abstract":"As an aspect of Information and Communication Technology (ICT), the existence of the cellular industry is closely related to the achievement of economic development, especially due to the effect of network externalities and demand-side economics of scale. However, the adoption and buyer diffusion process from the demand side will depend on the availability of cellular content and services based on technological innovation and development on the supply side. Furthermore, there is a need to seek other sources of revenue by identifying new services, given the fact that the existing penetration rate in Sweden has been very high and, more importantly, the growth of revenue from traditional services has been declining considerably during the last couple of years. This study estimates the market demand especially in the services which are categorized as Pretty Amazing New Services (PANS) in the Swedish cellular industry – e.g. mobile games, mobile TV, mobile Internet, mobile news, mobile video and mobile payments. The source of data is the annual individual survey conducted during 2002-2009 by Post-och telestyrelsen (PTS), the Swedish post and telecom agency. The survey comprises about 1500 individuals per year around Sweden. The demand estimation applies a probit model which enables us to measure the likelihood ratio of demand for the services given different characteristics of respondents in terms of income, age, education, sex and geographical area. The results reveal that most of the new services will be more attractive for the profile of a customer who is identified as a male, living in a small city and having a middle/upper educational degree and income. It is also found that customers who travel regularly abroad are a potential market segment.","PeriodicalId":138929,"journal":{"name":"2010 Ninth International Conference on Mobile Business and 2010 Ninth Global Mobility Roundtable (ICMB-GMR)","volume":"62 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2010-06-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"114196836","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2010-06-13DOI: 10.1109/ICMB-GMR.2010.30
Ruixue Xia, Mattias Rost, L. Holmquist
The mobile ecosystem is constantly changing. The roles of each actor are uncertain and the question how each actor cooperates with each other is of interest of researchers both in academia and industry. In this paper we examine the mobile ecosystem from a business perspective. We used five mobile companies as case studies, which were investigated through interviews and questionnaire surveys. The companies covered different roles in the ecosystem, including network operator, device manufacturer, and application developer. With our empirical data as a starting point, we analyze the revenue streams of different actors in the ecosystem. The results will contribute to an understanding of the business models and dependencies that characterize actors in the current mobile ecosystem.
{"title":"Business Models in the Mobile Ecosystem","authors":"Ruixue Xia, Mattias Rost, L. Holmquist","doi":"10.1109/ICMB-GMR.2010.30","DOIUrl":"https://doi.org/10.1109/ICMB-GMR.2010.30","url":null,"abstract":"The mobile ecosystem is constantly changing. The roles of each actor are uncertain and the question how each actor cooperates with each other is of interest of researchers both in academia and industry. In this paper we examine the mobile ecosystem from a business perspective. We used five mobile companies as case studies, which were investigated through interviews and questionnaire surveys. The companies covered different roles in the ecosystem, including network operator, device manufacturer, and application developer. With our empirical data as a starting point, we analyze the revenue streams of different actors in the ecosystem. The results will contribute to an understanding of the business models and dependencies that characterize actors in the current mobile ecosystem.","PeriodicalId":138929,"journal":{"name":"2010 Ninth International Conference on Mobile Business and 2010 Ninth Global Mobility Roundtable (ICMB-GMR)","volume":"119 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2010-06-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"114368792","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2010-06-13DOI: 10.1109/ICMB-GMR.2010.75
Q. Mahmoud, P. Popowicz
Mobile application development is a field that has gone through rapid change during the past two decades. Although, in the past, the development and control of mobile devices was performed by phone manufacturers and network carriers, and development was done ‘in house’, the evolution of mobile device capabilities has expanded the potential for mobile application developers. This evolution has created four main actors in the world of mobile applications: the network carrier, the phone manufacturer, the service provider, and the application developer. The application developer must run through a gauntlet of important decisions and choices to create a successful and marketable application. In this paper we investigate and analyze the challenges mobile developers face. A framework for the aggregation of major mobile application distribution channels is introduced with the aim of providing an efficient way to locate, purchase, and download a mobile application onto a mobile device.
{"title":"Toward a Framework for the Discovery and Acquisition of Mobile Applications","authors":"Q. Mahmoud, P. Popowicz","doi":"10.1109/ICMB-GMR.2010.75","DOIUrl":"https://doi.org/10.1109/ICMB-GMR.2010.75","url":null,"abstract":"Mobile application development is a field that has gone through rapid change during the past two decades. Although, in the past, the development and control of mobile devices was performed by phone manufacturers and network carriers, and development was done ‘in house’, the evolution of mobile device capabilities has expanded the potential for mobile application developers. This evolution has created four main actors in the world of mobile applications: the network carrier, the phone manufacturer, the service provider, and the application developer. The application developer must run through a gauntlet of important decisions and choices to create a successful and marketable application. In this paper we investigate and analyze the challenges mobile developers face. A framework for the aggregation of major mobile application distribution channels is introduced with the aim of providing an efficient way to locate, purchase, and download a mobile application onto a mobile device.","PeriodicalId":138929,"journal":{"name":"2010 Ninth International Conference on Mobile Business and 2010 Ninth Global Mobility Roundtable (ICMB-GMR)","volume":"65 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2010-06-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"114822965","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2010-06-13DOI: 10.1109/ICMB-GMR.2010.71
S. Diplaris, I. Kompatsiaris, Ana Flores, M. Escriche, B. Sigurbjornsson, L. Garcia, R. V. Zwol
This paper presents a mobile software application for the provision of mobile guidance, supporting functionalities, which are based on automatically extracted Collective Intelligence. Collective Intelligence is the intelligence which emerges from the collaboration, competition and coordination among individuals and can be extracted by the analysis of mass amount of user-contributed data currently available in Web 2.0 applications. More specifically, services including automatic Point of Interest (POI) detection, raking, search and aggregation with semi-structured sources (e.g. Wikipedia) are developed, which are based on lexical and statistical analysis of mass data coming from Wikipedia, Yahoo! Geoplanet, query logs and flickr tags. These services together with personalization functionalities are integrated in a travel mobile application, enabling their efficient usage exploiting on the same time user location information. Evaluation with real users depicts the application’s potential for providing a higher degree of satisfaction compared to existing travel information management solutions and also directions for future enhancements.
{"title":"Collective Intelligence in Mobile Consumer Social Applications","authors":"S. Diplaris, I. Kompatsiaris, Ana Flores, M. Escriche, B. Sigurbjornsson, L. Garcia, R. V. Zwol","doi":"10.1109/ICMB-GMR.2010.71","DOIUrl":"https://doi.org/10.1109/ICMB-GMR.2010.71","url":null,"abstract":"This paper presents a mobile software application for the provision of mobile guidance, supporting functionalities, which are based on automatically extracted Collective Intelligence. Collective Intelligence is the intelligence which emerges from the collaboration, competition and coordination among individuals and can be extracted by the analysis of mass amount of user-contributed data currently available in Web 2.0 applications. More specifically, services including automatic Point of Interest (POI) detection, raking, search and aggregation with semi-structured sources (e.g. Wikipedia) are developed, which are based on lexical and statistical analysis of mass data coming from Wikipedia, Yahoo! Geoplanet, query logs and flickr tags. These services together with personalization functionalities are integrated in a travel mobile application, enabling their efficient usage exploiting on the same time user location information. Evaluation with real users depicts the application’s potential for providing a higher degree of satisfaction compared to existing travel information management solutions and also directions for future enhancements.","PeriodicalId":138929,"journal":{"name":"2010 Ninth International Conference on Mobile Business and 2010 Ninth Global Mobility Roundtable (ICMB-GMR)","volume":"59 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2010-06-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"124033360","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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