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Knowledge Culture and Employee Performance in Public Universities in Kenya 肯尼亚公立大学的知识文化与员工绩效
IF 2.7 4区 管理学 Q3 MANAGEMENT Pub Date : 2023-05-16 DOI: 10.53819/81018102t2131
B. Maende
The role of university education is recognized as critical since it produces people equipped with the knowledge and skills to make strategic contributions toward the economic development of a country. Universities as ‘knowledge intensive’ organizations thrive on the production and dissemination of knowledge and rely heavily on the human resource component to facilitate, generate and disseminate it. The management of knowledge has become important to the institutions in view of its abundance and this has led to the development of several emerging issues such as the roles played by platforms created for sharing knowledge and cultural factors. Review of literature reveals that the culture of an organization affects how it is able to create a suitable environment to improve the performance of its employees. Knowledge culture represents that part of an organization in which its values, beliefs and norms influence the manner in which knowledge is utilized to attain competitive advantage. A knowledge culture that is supportive in promoting knowledge creation initiatives and sharing of the same is in a better position to build a strong knowledge base. Further review of literature shows that there are limited number of empirical studies that have been done to study the relationship between knowledge culture and employee performance in these institutions. This paper sought to contribute to this growing body of knowledge by determining the nature of this relationship in public universities in Kenya. The study was anchored on the resource-based view. Descriptive survey design was applied and descriptive and inferential statistics used to analyze the data. The target population consisted of 495 employees from 10 public universities in Kenya selected on the basis of their size and age. The study reported a significant and positive relationship between knowledge culture and employee performance when moderated with organizational structure in public universities in Kenya.
大学教育的作用被认为是至关重要的,因为它培养出具备知识和技能的人才,为国家的经济发展做出战略性贡献。大学作为“知识密集型”组织,其繁荣依赖于知识的生产和传播,并在很大程度上依赖于人力资源来促进、产生和传播知识。鉴于知识的丰富,知识的管理对机构来说变得很重要,这导致了一些新问题的发展,例如为共享知识和文化因素而创建的平台所扮演的角色。对文献的回顾表明,一个组织的文化影响着它如何能够创造一个合适的环境来提高员工的绩效。知识文化是指组织中价值观、信仰和规范影响利用知识获得竞争优势的方式的那一部分。支持推动知识创造和分享的知识文化更有利于建立强大的知识基础。进一步的文献回顾表明,在这些机构中,研究知识文化与员工绩效关系的实证研究数量有限。本文试图通过确定肯尼亚公立大学中这种关系的性质,为这一不断增长的知识体系做出贡献。这项研究是基于资源基础的观点。采用描述性调查设计,并采用描述性统计和推理统计对数据进行分析。目标人群包括495名雇员,他们来自肯尼亚10所公立大学,是根据他们的规模和年龄选择的。在肯尼亚的公立大学中,知识文化与员工绩效之间存在显著的正相关关系。
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引用次数: 0
BILATERAL MATCHING DECISION-MAKING IN PROPERTY TRADING PLATFORM: A METHOD CONSIDERING INTERMEDIARY MORAL HAZARD 房地产交易平台双边匹配决策:一种考虑中介道德风险的方法
IF 2.7 4区 管理学 Q3 MANAGEMENT Pub Date : 2023-05-10 DOI: 10.3846/ijspm.2023.18990
Rui Wang, Wenjing Zuo
Effective method of bilateral matching decision-making could drive the property transaction market more dynamic and healthier. In the property trade process, once intermediaries are conscientious, the portrait of matching parties are clearly described, a reasonable and satisfactory result can be got. However, the intermediary moral hazard and the loss of the description about the characteristics of matching parties can affect the matching result. By developing a method for a property transaction platform, this paper proposes a novel approach that considering intermediary moral hazard to improve matching efficiency. A mathematical model of intermediary moral hazard is performed, and then the price and other evaluation indicators of sellers and buyers are described by five different types of value forms. A multi-objective bilateral matching decision-making model that “minimizes the intermediary moral hazard in the case of the maximum benefits of the matching parties” is constructed and solved by the dictionary order method. A real case study of property trade platform is presented to illustrate how the proposed approach could be applied in practice. The results of this research indicate that the proposed approach is a useful tool for matching sellers and buyers under the intermediary moral hazard and has substantial practical application.
有效的双边匹配决策方法可以推动房地产交易市场更加活跃和健康。在物业交易过程中,只要中介尽职尽责,清晰地描绘出配对双方的形象,就能得到合理而令人满意的结果。但是,中介的道德风险和对匹配方特征描述的缺失会影响匹配结果。本文通过开发一种房地产交易平台的方法,提出了一种考虑中介道德风险以提高匹配效率的新方法。建立了中介道德风险的数学模型,并用五种不同类型的价值形式描述了买卖双方的价格等评价指标。构建了“在匹配方利益最大化的情况下,使中介道德风险最小化”的多目标双边匹配决策模型,并采用字典顺序法求解。最后,以房地产交易平台为例,说明本文提出的方法在实践中的应用。研究结果表明,该方法是解决中介道德风险下买卖双方匹配问题的有效工具,具有重要的实际应用价值。
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引用次数: 0
Influence of Structural Decisions Strategy on Organizational Performance of Cement Manufacturing Firms in Kenya 结构决策策略对肯尼亚水泥制造企业组织绩效的影响
IF 2.7 4区 管理学 Q3 MANAGEMENT Pub Date : 2023-05-05 DOI: 10.47604/ijsm.1962
Charlese Karuga, H. Yatich, Kibe Wairimu
Purpose: The study examined the influence of structural decisions strategy on organizational performance of cement manufacturing firms in Kenya. Methodology: This research employed the positivism philosophy and concurrent triangulation research design. The research was conducted in the Kenyan cement industry. The eight cement production companies made up the target population of the research and are located in the counties of Kisumu, Nairobi, Mombasa, Machakos, Nakuru, and Kajiado were the subject of the study. Whereas, the units of observation of the research comprised of all employees in the 7 cement firms. The research, further, used the census method and the stratified random sampling technique to select a sample size of 365 employees included 37 managers, 322 non-managers and 6 CEOs distributed per company. The study data was then gathered using a questionnaire and interview schedule for main data collection and a secondary data collection sheet for secondary data collection. Findings: The findings of the research revealed that structural decision strategy is one of the operational strategies that is employed by the cement manufacturing firms to influence their organizational performance. This was according to the high level of agreement by most of the respondents noted in the descriptive results. The study also found  that structural decision strategies had a positive and significant relationship with organizational performance of cement manufacturing firms in Kenya. The regression results also led to the rejection of the null hypothesis, thus adopting the alternative hypothesis; structural decision strategy has a significant influence on organizational performance of cement manufacturing firms in Kenya. Unique Contribution to Theory, Practice and Policy: The theories were relevant to this study as they emphasized on the need to identify both the dysfunctions and functional effects of particular structural arrangements on organizational performance of cement firms. Thus, the theories will also be applicable to other studies with such related research topics. The management of cement firms should effectively take part in the decentralization of management structures and specialization of departments in order to improve managerial efficiency and employee performance. Policymakers should establish operating policies and procedures that are supportive of the firms’ set objectives and goals.
目的:本研究考察了结构决策策略对肯尼亚水泥制造企业组织绩效的影响。研究方法:本研究采用实证主义哲学和并行三角法研究设计。这项研究是在肯尼亚水泥行业进行的。这八家水泥生产公司构成了研究的目标人群,它们分别位于基苏木、内罗毕、蒙巴萨、马查科斯、纳库鲁和北京等县,是研究的主题。而本研究的观察单位为7家水泥企业的全体员工。本研究进一步采用人口普查方法和分层随机抽样技术,选取了365名员工的样本规模,其中包括37名管理人员,322名非管理人员和6名首席执行官,分布在每家公司。然后使用问卷调查和访谈表收集主要数据,使用辅助数据收集表收集次要数据。研究发现:结构决策策略是水泥制造企业影响组织绩效的经营策略之一。这是根据在描述性结果中指出的大多数受访者的高度一致。研究还发现,结构性决策策略与肯尼亚水泥制造企业的组织绩效存在显著的正向关系。回归结果也导致零假设被拒绝,从而采用备择假设;结构决策策略对肯尼亚水泥制造企业的组织绩效有显著影响。对理论、实践和政策的独特贡献:这些理论与本研究相关,因为它们强调需要确定特定结构安排对水泥公司组织绩效的功能障碍和功能影响。因此,这些理论也将适用于其他相关研究课题的研究。水泥企业的管理层应有效地参与管理结构的分散化和部门的专业化,以提高管理效率和员工绩效。政策制定者应该建立支持企业既定目标的运营政策和程序。
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引用次数: 0
Strategy Implementation Practices and Growth of Deposit Taking Savings and Credit Cooperatives in Embu County, Kenya 肯尼亚恩布县吸收存款储蓄信用社的战略实施、实践和增长
IF 2.7 4区 管理学 Q3 MANAGEMENT Pub Date : 2023-05-01 DOI: 10.47672/jsm.1438
Mourine Celina Wangari, D. Waithaka
Purpose: This study involved determination of how the aspects organization structure and organization culture affect the growth of SACCOs and specifically those that take deposits in the County of Embu. Methodology: The theories that guided this study included the institutional theory and Edgar Schein theory. Descriptive survey research design was adopted targeting 11 savings and credit cooperatives in Embu County as the unit of analysis and 77 respondents formed the unit of observation where census was used. The validity as well as the reliability of the questionnaires used in this study to collect primary data was determined through a pilot test with the overall Cronbach alpha coefficient value as 0.873. The project overseer who is a subject guru in the area of study went through the content of the research tool to determine if the tool used adequately captured the aspects being studied and thus ascertained for content validity. Relevant authorities including a letter of introduction from Kenyatta University which were used to explain the purpose of study and a permit for the research was sought before data collection in the field. The analysis was done through statistical package for social sciences version 24 utilizing means, standard deviations and regression analysis and presented through tables and figures. Findings: The findings were that organization culture had the greatest implication on SACCO growth followed by organization structure. It was concluded that strategy implementation practices have significant effect on growth of deposit taking savings and credit cooperatives in Embu County, Kenya. Recommendations: It was recommended senior management of the SACCOs in Embu should eliminate bureaucracies through minimization of the degree of formalization. The top management team in liaison with the boards of directors in SACCOs operating in Embu should review the existing values so as to bind employees together as they work to implement the formulated strategies.  
目的:探讨组织结构和组织文化对恩布县民营企业发展的影响。方法论:指导本研究的理论包括制度理论和沙因理论。采用描述性调查研究设计,以恩布县11家储蓄信用社为分析单位,以77名被调查者为普查观察单位。本研究收集原始资料所用问卷的效度和信度通过先导检验确定,总体Cronbach α系数为0.873。项目监督者是研究领域的学科大师,他检查了研究工具的内容,以确定所使用的工具是否充分捕获了所研究的方面,从而确定了内容的有效性。相关当局,包括肯雅塔大学的介绍信,用于解释研究的目的,并在实地收集数据之前寻求研究许可。分析采用社会科学统计软件包第24版,利用均值、标准差和回归分析,并通过表格和数字呈现。研究发现:组织文化对公司成长的影响最大,其次是组织结构。结论是,战略实施实践对肯尼亚恩布县吸收存款储蓄和信用合作社的增长有显著影响。建议:会议建议,恩布的中非合作合作组织的高级管理人员应通过尽量减少正规化程度来消除官僚主义。最高管理团队与在恩布运作的中美合作所的董事会联系,应审查现有的价值观,以便在员工努力实施制定的战略时将他们联系在一起。
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引用次数: 0
Cost Reduction Strategies and Growth of FMCG Companies in Kyoto, Japan 日本京都快速消费品企业的成本降低策略与成长
IF 2.7 4区 管理学 Q3 MANAGEMENT Pub Date : 2023-04-28 DOI: 10.53819/81018102t5157
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引用次数: 0
Effect of Strategic Leadership on Strategy Implementation in Insurance Firms in Des Moines, USA 战略领导对美国得梅因保险公司战略实施的影响
IF 2.7 4区 管理学 Q3 MANAGEMENT Pub Date : 2023-04-28 DOI: 10.53819/81018102t5156
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引用次数: 0
Effect of Resource Allocation on Strategy Implementation in Kenya’s Tourism Industry: Case of Kenya Government Tourism Agencies 资源配置对肯尼亚旅游业战略实施的影响——以肯尼亚政府旅游机构为例
IF 2.7 4区 管理学 Q3 MANAGEMENT Pub Date : 2023-04-19 DOI: 10.47672/jsm.1424
Dr. Juliana Kyalo
Purpose: Strategy implementation is fundamental for any organization’s survival. Many organizations across different sectors and industries do not attain their strategic objectives despite going through a robust strategic formulation process and spending considerable amount of resources in the process. Research attributes that the problem lies in the implementation stage of strategic management process which researchers claim has not been give considerable importance like its formulation counterpart. This study focuses on studying the effect of resource availability, mobilization and allocation on implementation of strategies among the tourist government agencies in Kenya. Methodology: The research designs employed in this study were explanatory and descriptive research designs. A sample of 327 employees was made out of possible 1792 employees in the senior management; corporate, business and functional. The study employed stratified random sampling, which is a type of probability sampling techniques in selecting the respondents of the study. Data was collected through questionnaires and interviews and analysed for conclusion making. A multiple linear regression model was used to test the significance of the influence of the independent variables on the dependent variable. Findings: The study found that availability and adequacy of physical, technological, human and financial resources in an organization were very important in boosting the implementation efforts of strategy implementers. The results shows that finances and proper budgeting of resources affect the way organizations realize their profits and objectives. Recommendations: Based on the, study finds the researcher recommends that management of different organizations particularly those dealing with tourism improve on the timeliness of allocation of the resources so that strategies are implemented within the specified time frames  
目的:战略的实施是任何组织生存的根本。许多跨不同部门和行业的组织,尽管经历了一个健全的战略制定过程,并在此过程中花费了大量的资源,但仍然没有达到他们的战略目标。研究认为,问题出在战略管理过程的实施阶段,研究人员认为这一阶段没有像战略管理过程的制定阶段那样得到相当的重视。本研究的重点是研究资源的可用性、动员和分配对肯尼亚旅游政府机构实施战略的影响。研究方法:本研究采用解释性和描述性研究设计。从1792名可能的高级管理人员中抽取327名员工作为样本;公司,业务和职能。本研究采用分层随机抽样,这是一种概率抽样技术来选择研究对象。通过问卷调查和访谈收集数据,分析得出结论。采用多元线性回归模型检验自变量对因变量影响的显著性。研究结果:研究发现,组织中物质、技术、人力和财政资源的可用性和充分性对促进战略执行者的实施努力非常重要。结果表明,财务和适当的资源预算影响组织实现其利润和目标的方式。建议:在此基础上,研究发现研究人员建议不同组织的管理,特别是那些处理旅游的管理,提高资源分配的及时性,以便在规定的时间框架内实施战略
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引用次数: 0
Strategic Decision-Making Approaches and Organizational Performance Case of Rugarama Estate Park, Rwanda 战略决策方法与组织绩效——以卢旺达鲁加拉马地产公园为例
IF 2.7 4区 管理学 Q3 MANAGEMENT Pub Date : 2023-04-17 DOI: 10.53819/81018102t2127
Sharon Kayitesi
Abstract Decision making is a critical role that managers of organizations play and gives a bearing on the long-term survival of the organization. The study aimed to assess the influence of strategic decision making on organizational performance, taking the case of Rugarama Estate Park. Descriptive design was utilized with a population of 153 constituting of staff of Rugarama Estate Park as per the Human Resource records. A sample of 111 was utilized and purposive and simple random sampling approaches adopted in selecting the respondents to participate in study. The data was primary in nature collected using questionnaires. The study adopted theory of planned behavior. IBM SPSS Version 21 was used in analyzing data. The findings involved computing means, percentages, and frequencies, standard deviation and these were presented in tables. Descriptive statistics did reveal a mean of averagely 2 and less than 1 standard deviation in the case of advocacy decision making approach. However, dialogic and decision systems revealed an average mean of 4. Additionally, the corresponding coefficients for advocacy, dialogic and decision support systems were 0.260, 0.670 and 0.710 respectively. The regression coefficients for advocacy, dialogic and decision support systems were 0.092, 0.142 and 0.174 respectively with corresponding p values of 0.048, 0.002 and 0.001. This implied that advocacy decision making is not widely practiced while dialogic and decision support systems are widely practiced at Rugarama Estate Park. Study also concluded there was low positive significant association between advocacy approach and organization performance while dialogic and decision-making support systems had high positive association with organization performance. The null hypotheses were rejected hence a conclusion there was positive significant influence of advocacy, dialogic and decision support systems on organization performance. The study recommended independent and group thinking to be practiced in organization in decision making process, proposals regarding decision changes should be made available to members and every member given time to go through, all Stakeholders to be involved in decision making process to be able to feel part and parcel of the organization activities and lastly organizations to invest in technology systems that aids in speedy and efficient decision making process.. Keywords: Strategic Decision Making, Organizational Performance, Rugarama Estate Park, Rwanda
摘要决策是组织管理者发挥的关键作用,关系到组织的长期生存。本研究旨在评估战略决策对组织绩效的影响,以Rugarama Estate Park为例。根据人力资源记录,采用描述性设计,由Rugarama Estate Park的153名工作人员组成。本研究采用有目的、简单随机抽样的方法,选取111人参与研究。这些数据是通过问卷调查收集的。这项研究采用了计划行为理论。使用IBM SPSS Version 21进行数据分析。调查结果包括计算平均值、百分比、频率和标准差,这些都列在表格中。描述性统计确实显示,在倡导决策方法的情况下,平均值为2,标准差小于1。然而,对话和决策系统显示平均为4。此外,倡导系统、对话系统和决策支持系统的相应系数分别为0.260、0.670和0.710。倡导系统、对话系统和决策支持系统的回归系数分别为0.092、0.142和0.174,p值分别为0.048、0.002和0.001。这意味着倡导决策并没有得到广泛的实践,而对话和决策支持系统在Rugarama Estate Park得到了广泛的实践。研究还发现,倡导方式与组织绩效之间存在低正相关,而对话和决策支持系统与组织绩效之间存在高正相关。零假设被拒绝,因此得出结论,倡导,对话和决策支持系统对组织绩效有显著的积极影响。该研究建议在组织决策过程中实践独立和群体思维,有关决策变更的建议应提供给成员,并给予每个成员时间进行审查,所有利益相关者都应参与决策过程,以便能够感受到组织活动的一部分,最后组织应投资于有助于快速有效决策过程的技术系统。关键词:战略决策,组织绩效,Rugarama Estate Park,卢旺达
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引用次数: 0
THE WAKEUP CALL OF COVID-19: PERCEPTIONS OF CRISIS IMPACTS IN THE REAL ESTATE MARKET covid-19的警钟:对房地产市场危机影响的看法
IF 2.7 4区 管理学 Q3 MANAGEMENT Pub Date : 2023-04-11 DOI: 10.3846/ijspm.2023.18842
S. Toivonen, Henrik Sinisalo, Eini Uusitalo
Participants in the real estate market are exposed to a variety of endogenous and exogenous crises. Because the real estate market environment is closely interconnected with the broader society and its diverse forces, the direct and indirect impacts of crises are experienced through changes in real estate market dynamics. In the future, the market environment is expected to be even more challenging, full of complexity, uncertainties, and ambiguities, which will require developing the skills, first, to learn from crises already experienced and then to foresee, prevent, or adapt to ones yet unseen. This article aims to deepen the understanding of how crisis impacts were perceived in the real estate market during the COVID-19 pandemic. The research applies a qualitative approach by interviewing 19 real estate market professionals in Finland to identify the factors influencing market dynamics, such as market sentiments, preferences, and procedures. The results will help market participants understand the diversity of crisis impacts, their interconnections, and how they are perceived. The findings contribute to the real estate literature by offering a qualitative perspective that supports individuals and organizations in developing risk and crisis management skills and contributes to building a more resilient real estate market to support communities.
房地产市场的参与者面临着各种内生和外生危机。由于房地产市场环境与更广泛的社会及其各种力量密切相关,危机的直接和间接影响是通过房地产市场动态的变化来经历的。在未来,市场环境预计将更具挑战性,充满了复杂性、不确定性和模糊性,这将需要培养技能,首先要从已经经历过的危机中学习,然后预测、预防或适应尚未见过的危机。本文旨在加深对2019冠状病毒病大流行期间房地产市场如何感知危机影响的理解。本研究采用定性方法,采访了芬兰19位房地产市场专业人士,以确定影响市场动态的因素,如市场情绪、偏好和程序。研究结果将有助于市场参与者了解危机影响的多样性、它们之间的相互联系,以及它们是如何被感知的。这些发现为房地产文献提供了一个定性的视角,支持个人和组织发展风险和危机管理技能,并有助于建立一个更具弹性的房地产市场,以支持社区。
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引用次数: 1
How Transformative Operations and Ubuntu Values Impact Organization Performance in Turbulent Environments: A Literature Review 变革运营和Ubuntu价值观如何影响动荡环境中的组织绩效:文献综述
IF 2.7 4区 管理学 Q3 MANAGEMENT Pub Date : 2023-04-09 DOI: 10.47672/jsm.1414
A. D. M. Bukusi
Purpose: The purpose of this paper was to provide organization leaders and managers with an understanding of transformative operations as a practical approach to successfully navigate chaotic business environments in Africa. Methodology: The researcher conducted a review of available academic literature, journals, research findings, authoritative policy documents, library books and online business publications related to emergent transformative leadership theory, ubuntu values, organization performance and environmental turbulence in the business context. The author used a thematic analysis of text, qualitative interpretivism of published information and grounded theory to develop a conceptual framework to guide future research in the field. Findings: The author examined modern societal and scholarly calls for transformative leadership as a suitable model to address the volatile, uncertain, complex and ambiguous conditions of a chaotic global environment in the 21st century. The literature and empirical research review suggest that implementing transformative operations, alongside practicing ubuntu values, equips organizations to navigate a strategic path through turbulent conditions. These approaches secure a business organization’s survival, sustainability, profitability and market leadership. The author proposes that leading organization performance in an evolving environment is neither a linear process nor a simple planning routine. Rather, it is a transcendent approach to navigating immediate, disruptive, short, medium and long-term challenges to arrive at desired goals. In the process, organizations change, adapt, innovate and transform themselves in order to thrive in the face of evolving environmental conditions.  The study proposes a conceptual model for further empirical research on the impact of transformative operations on organization performance. Recommendations: The study recommend leaders and managers to 1) adopt transformative operations as a strategy to successfully navigate environmental turbulence, 2) to harness the free social energy available in the ubuntu philosophy to leverage institutional performance in public and private business in Africa, 3) use environmental mapping to configure and navigate surrounding force fields, 4) adopt additional performance measures, alongside financial results, to provide a wholistic picture of business success. And finally, the study invite researchers to conduct empirical tests to evaluate the efficacy of the conceptual framework.
目的:本文的目的是为组织领导者和管理者提供对变革操作的理解,作为一种成功驾驭非洲混乱商业环境的实用方法。研究方法:研究人员对新兴变革型领导理论、ubuntu价值观、组织绩效和商业环境动荡相关的学术文献、期刊、研究成果、权威政策文件、图书馆书籍和在线商业出版物进行了综述。作者运用文本的主题分析、出版信息的定性解释和扎根理论来构建一个概念框架,以指导该领域未来的研究。研究结果:作者研究了现代社会和学术界对变革型领导力的呼吁,认为这是一种合适的模式,可以应对21世纪混乱的全球环境中不稳定、不确定、复杂和模糊的条件。文献和实证研究综述表明,实施变革运营,以及实践乌班图价值观,使组织能够在动荡的环境中找到战略路径。这些方法确保了商业组织的生存、可持续性、盈利能力和市场领导地位。作者提出,在不断变化的环境中领导组织绩效既不是一个线性过程,也不是一个简单的计划程序。相反,它是一种超然的方法,可以应对即时的、破坏性的、短期的、中期的和长期的挑战,以达到预期的目标。在这个过程中,组织改变、适应、创新和改造自己,以便在不断变化的环境条件下茁壮成长。本研究为进一步实证研究变革运营对组织绩效的影响提供了一个概念模型。建议:该研究建议领导者和管理者:1)采用变革性运营作为成功应对环境动荡的战略;2)利用ubuntu哲学中可用的自由社会能量来利用非洲公共和私营企业的机构绩效;3)使用环境映射来配置和驾驭周围的力场;4)采用额外的绩效衡量标准,以及财务结果,以提供商业成功的整体图景。最后,本研究邀请研究者进行实证检验,以评估概念框架的有效性。
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引用次数: 1
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International Journal of Strategic Property Management
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