Pub Date : 2020-11-24DOI: 10.1109/ICTMOD49425.2020.9380615
Abdelati Hakmaoui, Ouael El Jebari
We try in this article to detect and measure the presence of the herding behavior in the Moroccan exchange market using a quantile regression method. The authors seek not only to detect herding on overall market conditions but also to analyze its presence on different states of the market. The data used in this study consists of daily closing prices of MASI as well as trading data of a sample of most actively traded companies in the Moroccan stock exchange market. The results of the study suggest the existence of a strong herding bias which gets more pronounced in times of financial stress. The results and conclusions drafted in this research paper could help understand the dynamics and mechanisms of herding in the local market of Morocco using a newly constructed model, hence enabling a more thorough analysis of herding under all market conditions.
{"title":"Is There a Herding Behavior in the Moroccan Financial Market? A Quantile Regression Approach","authors":"Abdelati Hakmaoui, Ouael El Jebari","doi":"10.1109/ICTMOD49425.2020.9380615","DOIUrl":"https://doi.org/10.1109/ICTMOD49425.2020.9380615","url":null,"abstract":"We try in this article to detect and measure the presence of the herding behavior in the Moroccan exchange market using a quantile regression method. The authors seek not only to detect herding on overall market conditions but also to analyze its presence on different states of the market. The data used in this study consists of daily closing prices of MASI as well as trading data of a sample of most actively traded companies in the Moroccan stock exchange market. The results of the study suggest the existence of a strong herding bias which gets more pronounced in times of financial stress. The results and conclusions drafted in this research paper could help understand the dynamics and mechanisms of herding in the local market of Morocco using a newly constructed model, hence enabling a more thorough analysis of herding under all market conditions.","PeriodicalId":158303,"journal":{"name":"2020 IEEE International Conference on Technology Management, Operations and Decisions (ICTMOD)","volume":"193 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2020-11-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"123258750","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2020-11-24DOI: 10.1109/ICTMOD49425.2020.9380590
S. Largo, Omar Souissi, Z. E. Akkaoui
The growth in mobility due to the growing global economy has increased transportation's contribution to energy waste and its various ecological impacts. Vehicle Routing Problem (VRP) represents the study of distribution strategies adopted by companies; with a major focus on reducing economic costs and customer satisfaction. Green logistics has recently received more attention in the supply chain management field, to address environmental considerations in companies' logistics operations and reduce its impact. In this paper, we present an up-to-date literature review on the Green Vehicle Routing Problem (GVRP). We propose a new classification of the GVRP variants adopted in the literature, we discuss the interaction between basic VRP constraints and the ones used in GVRP and examine GVRP solution approaches. Research gaps are identified and suggestions are provided for future sustainable logistics research opportunities.
{"title":"Green Vehicle Routing Problem: A Short Survey","authors":"S. Largo, Omar Souissi, Z. E. Akkaoui","doi":"10.1109/ICTMOD49425.2020.9380590","DOIUrl":"https://doi.org/10.1109/ICTMOD49425.2020.9380590","url":null,"abstract":"The growth in mobility due to the growing global economy has increased transportation's contribution to energy waste and its various ecological impacts. Vehicle Routing Problem (VRP) represents the study of distribution strategies adopted by companies; with a major focus on reducing economic costs and customer satisfaction. Green logistics has recently received more attention in the supply chain management field, to address environmental considerations in companies' logistics operations and reduce its impact. In this paper, we present an up-to-date literature review on the Green Vehicle Routing Problem (GVRP). We propose a new classification of the GVRP variants adopted in the literature, we discuss the interaction between basic VRP constraints and the ones used in GVRP and examine GVRP solution approaches. Research gaps are identified and suggestions are provided for future sustainable logistics research opportunities.","PeriodicalId":158303,"journal":{"name":"2020 IEEE International Conference on Technology Management, Operations and Decisions (ICTMOD)","volume":"53 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2020-11-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"122468314","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2020-11-24DOI: 10.1109/ICTMOD49425.2020.9380609
J. Müller, G. Schuh, Dustin Meichsner, G. Gudergan
In an increasingly changing market environment, the long-term survival of companies depends on their ability to reduce latencies in adapting to new market conditions. One strategy to meet this challenge is the anchoring of data-driven decision making, which leads to an increasing use of advanced information technologies and, subsequently, to an increase in the amount of data stored. The complexity of processing these data spurred the demand for advanced statistical methods and functions called Business Analytics. Companies are, despite all promised benefits, overwhelmed with the implementation of Business Analytics as indicated by a failure rate of 65 to 80 %. This paper provides an empirically validated, multi-dimensional model that takes an integrative look at critical success factors for the implementation of Business Analytics and based on which management recommendations can be generated. For this purpose, constructs of the model are conceptualized, before a structural equation model is developed. This model is then validated with data from 69 industrial partners in the food industry. It is shown amongst others, that the three success factors top management support, IT infrastructure and system quality are pivotal to increase the company performance.
{"title":"Success factors for implementing Business Analytics in small and medium enterprises in the food industry","authors":"J. Müller, G. Schuh, Dustin Meichsner, G. Gudergan","doi":"10.1109/ICTMOD49425.2020.9380609","DOIUrl":"https://doi.org/10.1109/ICTMOD49425.2020.9380609","url":null,"abstract":"In an increasingly changing market environment, the long-term survival of companies depends on their ability to reduce latencies in adapting to new market conditions. One strategy to meet this challenge is the anchoring of data-driven decision making, which leads to an increasing use of advanced information technologies and, subsequently, to an increase in the amount of data stored. The complexity of processing these data spurred the demand for advanced statistical methods and functions called Business Analytics. Companies are, despite all promised benefits, overwhelmed with the implementation of Business Analytics as indicated by a failure rate of 65 to 80 %. This paper provides an empirically validated, multi-dimensional model that takes an integrative look at critical success factors for the implementation of Business Analytics and based on which management recommendations can be generated. For this purpose, constructs of the model are conceptualized, before a structural equation model is developed. This model is then validated with data from 69 industrial partners in the food industry. It is shown amongst others, that the three success factors top management support, IT infrastructure and system quality are pivotal to increase the company performance.","PeriodicalId":158303,"journal":{"name":"2020 IEEE International Conference on Technology Management, Operations and Decisions (ICTMOD)","volume":"495 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2020-11-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"131390403","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2020-11-24DOI: 10.1109/ICTMOD49425.2020.9380607
Silima Tshenzhemo Neo, Sambil Charles Mukwakungu, Alice Kabamba Lumbwe, N. Sukdeo
This study aims to measure the impact of implementing a Quality Management System (QMS) on Small, Medium and Micro Enterprises (SMEs) in South Africa. The results of this study were achieved by developing a questionnaire and interview questions. This study used a mixed methods approach. A total of 15 business owners participated in the study. The research findings indicate that few business owners have implemented QMS in their businesses. Others have challenges in implementing QMS. This research also reveals that a successful QMS implementation in small and micro enterprises ensures wastage and cost reduction, exceeding customer expectations, and improved control of processes. The study further indicates that QMS can improve the relationship of SMEs with their customers and help with sound decision making. The importance of the study dwells in its ability to show, particularly from the South African SMEs' perspective, the impact and importance of implementing QMS. Future study should consider expanding the respondent pool to a national scale to look at what findings indicate from a national level.
{"title":"Quality Management System Implementation in The South African Small, Medium and Micro Enterprises","authors":"Silima Tshenzhemo Neo, Sambil Charles Mukwakungu, Alice Kabamba Lumbwe, N. Sukdeo","doi":"10.1109/ICTMOD49425.2020.9380607","DOIUrl":"https://doi.org/10.1109/ICTMOD49425.2020.9380607","url":null,"abstract":"This study aims to measure the impact of implementing a Quality Management System (QMS) on Small, Medium and Micro Enterprises (SMEs) in South Africa. The results of this study were achieved by developing a questionnaire and interview questions. This study used a mixed methods approach. A total of 15 business owners participated in the study. The research findings indicate that few business owners have implemented QMS in their businesses. Others have challenges in implementing QMS. This research also reveals that a successful QMS implementation in small and micro enterprises ensures wastage and cost reduction, exceeding customer expectations, and improved control of processes. The study further indicates that QMS can improve the relationship of SMEs with their customers and help with sound decision making. The importance of the study dwells in its ability to show, particularly from the South African SMEs' perspective, the impact and importance of implementing QMS. Future study should consider expanding the respondent pool to a national scale to look at what findings indicate from a national level.","PeriodicalId":158303,"journal":{"name":"2020 IEEE International Conference on Technology Management, Operations and Decisions (ICTMOD)","volume":"55 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2020-11-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"121039532","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2020-11-24DOI: 10.1109/ICTMOD49425.2020.9380606
Zine Oumaima, A. Meziane
there are hardly any open access large single speaker corpora that could be effectively used to build a Text-to-Speech system, especially for Arabic being a low-resourced language. Thus, the aim of this paper is to present a new open access single speaker corpus. It is by far the largest Arabic speech resource suitable for building text-to-speech systems. The released corpus consists of more than 16-hours audio files aligned with their corresponding phonetic transcription in Buckwalter format, and the orthographic text transcripts representing 81, 000 words fully diactritized. The corpus design was determined by different factors among which is the coverage of the most frequent lemmas, this latter being a common unit in most of the Arabic words. The corpus is freely available for download from http://oujda-nlp-team.net/en/corpora/speech-corpus-1-0/.
{"title":"Modern Arabic speech corpus for Text to Speech synthesis","authors":"Zine Oumaima, A. Meziane","doi":"10.1109/ICTMOD49425.2020.9380606","DOIUrl":"https://doi.org/10.1109/ICTMOD49425.2020.9380606","url":null,"abstract":"there are hardly any open access large single speaker corpora that could be effectively used to build a Text-to-Speech system, especially for Arabic being a low-resourced language. Thus, the aim of this paper is to present a new open access single speaker corpus. It is by far the largest Arabic speech resource suitable for building text-to-speech systems. The released corpus consists of more than 16-hours audio files aligned with their corresponding phonetic transcription in Buckwalter format, and the orthographic text transcripts representing 81, 000 words fully diactritized. The corpus design was determined by different factors among which is the coverage of the most frequent lemmas, this latter being a common unit in most of the Arabic words. The corpus is freely available for download from http://oujda-nlp-team.net/en/corpora/speech-corpus-1-0/.","PeriodicalId":158303,"journal":{"name":"2020 IEEE International Conference on Technology Management, Operations and Decisions (ICTMOD)","volume":"30 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2020-11-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"117112501","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2020-11-24DOI: 10.1109/ICTMOD49425.2020.9380619
K. T. Siphoro, E. M. Bakama, C. M. Mukwakungu, N. Sukdeo
This paper aims at evaluating the implementation of lean manufacturing 4.0 and quality 4.0 to eliminate waste in an FMCG packaging organization in South African. The paper attempts to find a connection between quality, lean, and industry 4.0 that will promote organizational success. The importance of this research investigation was to provide proper results that will help the organization understudy in finding better methods of improving its operations. A mixed approach where both quantitative and qualitative methodologies were used to gather the information for the research. The population of the study included all the organization’s departments, employees, and machinery. A purposive sample of 20 employees that operate in the cup’s department was used together with 130 cups that were randomly selected for inspection. The results showed that variability was a major downfall for the organization that was caused by a malfunction in the system (1); the influx of bins at the waste station (2); the difference in the bins used (3) as well as some machine not being uploaded in the system (4) are some of the key sources of variability. Thus, the use of lean and quality 4.0 which are combinations of the traditional lean and quality practices together with technology to have proper control over the production. Suggestions such as ERP software and define digitalized Standard Operating Processes would improve the operating process of the organization.
{"title":"Transition to Quality 4.0 and lean4.0 from traditional lean and quality systems: The case of a packaging company in South Africa","authors":"K. T. Siphoro, E. M. Bakama, C. M. Mukwakungu, N. Sukdeo","doi":"10.1109/ICTMOD49425.2020.9380619","DOIUrl":"https://doi.org/10.1109/ICTMOD49425.2020.9380619","url":null,"abstract":"This paper aims at evaluating the implementation of lean manufacturing 4.0 and quality 4.0 to eliminate waste in an FMCG packaging organization in South African. The paper attempts to find a connection between quality, lean, and industry 4.0 that will promote organizational success. The importance of this research investigation was to provide proper results that will help the organization understudy in finding better methods of improving its operations. A mixed approach where both quantitative and qualitative methodologies were used to gather the information for the research. The population of the study included all the organization’s departments, employees, and machinery. A purposive sample of 20 employees that operate in the cup’s department was used together with 130 cups that were randomly selected for inspection. The results showed that variability was a major downfall for the organization that was caused by a malfunction in the system (1); the influx of bins at the waste station (2); the difference in the bins used (3) as well as some machine not being uploaded in the system (4) are some of the key sources of variability. Thus, the use of lean and quality 4.0 which are combinations of the traditional lean and quality practices together with technology to have proper control over the production. Suggestions such as ERP software and define digitalized Standard Operating Processes would improve the operating process of the organization.","PeriodicalId":158303,"journal":{"name":"2020 IEEE International Conference on Technology Management, Operations and Decisions (ICTMOD)","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2020-11-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"115227327","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2020-11-24DOI: 10.1109/ICTMOD49425.2020.9380605
Satya Shah, Sarath Menon, O. O. Ojo, Elmira Naghi Ganji
The purpose of this insight paper is to provide an overview of early studies implemented on examining the influence and impacts of Digitalisation in sustainable manufacturing, with the key focus towards the new Digital Supply Chain (DSC), through the implementation and adoptability of Industry 4.0 parameters within the context of sustainable manufacturing. There have been few literatures that discusses the evolution and transformation of the transformation of traditional manufacturing methods through comparisons of conceptual models and state of art reviews of digitalisation and industry 4.0 with specific focus on digitisation within supply chain processes. Through early studies within literature, it was noted that there is a gap in linking Sustainable Manufacturing practices to the new elements and actors of industry 4.0 and its wider impacts on DSC. Hence, the authors aim to explore firstly, sustainable manufacturing and the practices adopted within supply chain, with specific case of food manufacturing sectors, before finally examining the literature concerning the focus of digitalisation in manufacturing processes.
{"title":"Digitalisation in Sustainable Manufacturing – A Literature Review","authors":"Satya Shah, Sarath Menon, O. O. Ojo, Elmira Naghi Ganji","doi":"10.1109/ICTMOD49425.2020.9380605","DOIUrl":"https://doi.org/10.1109/ICTMOD49425.2020.9380605","url":null,"abstract":"The purpose of this insight paper is to provide an overview of early studies implemented on examining the influence and impacts of Digitalisation in sustainable manufacturing, with the key focus towards the new Digital Supply Chain (DSC), through the implementation and adoptability of Industry 4.0 parameters within the context of sustainable manufacturing. There have been few literatures that discusses the evolution and transformation of the transformation of traditional manufacturing methods through comparisons of conceptual models and state of art reviews of digitalisation and industry 4.0 with specific focus on digitisation within supply chain processes. Through early studies within literature, it was noted that there is a gap in linking Sustainable Manufacturing practices to the new elements and actors of industry 4.0 and its wider impacts on DSC. Hence, the authors aim to explore firstly, sustainable manufacturing and the practices adopted within supply chain, with specific case of food manufacturing sectors, before finally examining the literature concerning the focus of digitalisation in manufacturing processes.","PeriodicalId":158303,"journal":{"name":"2020 IEEE International Conference on Technology Management, Operations and Decisions (ICTMOD)","volume":"21 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2020-11-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"115258538","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2020-11-24DOI: 10.1109/ICTMOD49425.2020.9380608
Mustapha Nachit, C. Okar
Digital transformation aims to help Human Resources (HR) management to achieve his strategic goals. It improves the time, the costs, the methods and the quality of HR services. The modern company performs digital transformation for practically all HR activities, hiring, compensation, assessment, Workforce planning and training. In this paper, we aim to determine the different digital transformation types in the HR field. Hence, this article is an attempt to identify and analyze seven HR digital transformation roadmaps (Four are specifics to e-HRM, Smart HR 4.0, HRIS and Cloud computing). In our study, we try to know and describe the principal steps and the essential elements of a roadmap in this field.
{"title":"Digital transformation of Human Resources Management: A Roadmap","authors":"Mustapha Nachit, C. Okar","doi":"10.1109/ICTMOD49425.2020.9380608","DOIUrl":"https://doi.org/10.1109/ICTMOD49425.2020.9380608","url":null,"abstract":"Digital transformation aims to help Human Resources (HR) management to achieve his strategic goals. It improves the time, the costs, the methods and the quality of HR services. The modern company performs digital transformation for practically all HR activities, hiring, compensation, assessment, Workforce planning and training. In this paper, we aim to determine the different digital transformation types in the HR field. Hence, this article is an attempt to identify and analyze seven HR digital transformation roadmaps (Four are specifics to e-HRM, Smart HR 4.0, HRIS and Cloud computing). In our study, we try to know and describe the principal steps and the essential elements of a roadmap in this field.","PeriodicalId":158303,"journal":{"name":"2020 IEEE International Conference on Technology Management, Operations and Decisions (ICTMOD)","volume":"18 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2020-11-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"114278977","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2020-11-24DOI: 10.1109/ICTMOD49425.2020.9380579
A. Moncey, Kamaladevi Baskaran
The rapid changes in today’s modern business due to new trends, innovative and advanced technology in addition to digitalization make companies to go digital. The marketers faces challenges to look for new ways to reach their customers. For the modern marketers digital marketing is the most important function in the business that helps them in effective customer engagement and build brand awareness and customer loyalty. The positive impact of brand awareness of brand through digital marketing can lead to word of mouth about the brand by the customers. The purpose of the study is to understand the importance of digital marketing and its relationship between brand awareness and brand loyalty. The research helps to identify different digital marketing channels and its influence on building brand awareness and loyalty among the customers. To understand the influence of digital marketing in building brand awareness and loyalty, a quantitative approach was used for the study. The data was collected through primary sources using questionnaires. Using Google forms the questionnaire made and send to different online users in the UAE and snowball sampling method was used to collect the responses. A total of 80 responses were collected for the study. The results showed that the respondents are high internet users who actively uses different digital platforms. The online users were able to gain better brand awareness through the internet and it influenced their level of perception towards the brands.
{"title":"Digital Marketing Analytics: Building Brand Awareness and Loyalty in UAE","authors":"A. Moncey, Kamaladevi Baskaran","doi":"10.1109/ICTMOD49425.2020.9380579","DOIUrl":"https://doi.org/10.1109/ICTMOD49425.2020.9380579","url":null,"abstract":"The rapid changes in today’s modern business due to new trends, innovative and advanced technology in addition to digitalization make companies to go digital. The marketers faces challenges to look for new ways to reach their customers. For the modern marketers digital marketing is the most important function in the business that helps them in effective customer engagement and build brand awareness and customer loyalty. The positive impact of brand awareness of brand through digital marketing can lead to word of mouth about the brand by the customers. The purpose of the study is to understand the importance of digital marketing and its relationship between brand awareness and brand loyalty. The research helps to identify different digital marketing channels and its influence on building brand awareness and loyalty among the customers. To understand the influence of digital marketing in building brand awareness and loyalty, a quantitative approach was used for the study. The data was collected through primary sources using questionnaires. Using Google forms the questionnaire made and send to different online users in the UAE and snowball sampling method was used to collect the responses. A total of 80 responses were collected for the study. The results showed that the respondents are high internet users who actively uses different digital platforms. The online users were able to gain better brand awareness through the internet and it influenced their level of perception towards the brands.","PeriodicalId":158303,"journal":{"name":"2020 IEEE International Conference on Technology Management, Operations and Decisions (ICTMOD)","volume":"16 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2020-11-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"126514491","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2020-11-24DOI: 10.1109/ICTMOD49425.2020.9380621
Alizee Lacosta, Catherine Thomas
Enterprise social networking (ESN) technologies aim to have a profound impact on knowledge management within companies in making things simpler, more fluid and dynamic for users. Their implementation within organizations raises many questions on their ability to (1) promote knowledge sharing (capitalization process), and (2) create the needed support for knowledge creation. Our study was conducted using Design methodology and carried out within an international company. The company had chosen an ESN tool to develop a dynamic knowledge management system. Three key results have been identified so far. First, the emergence of a virtuous and/or vicious circle of KM. Second, well managed gamification can facilitate knowledge diffusion. Third, this type of technology requires a more federative governance, especially at its implementation and initial stages, to build the knowledge management system.
{"title":"Enterprise social networking Knowledge Management tools and knowledge dynamics","authors":"Alizee Lacosta, Catherine Thomas","doi":"10.1109/ICTMOD49425.2020.9380621","DOIUrl":"https://doi.org/10.1109/ICTMOD49425.2020.9380621","url":null,"abstract":"Enterprise social networking (ESN) technologies aim to have a profound impact on knowledge management within companies in making things simpler, more fluid and dynamic for users. Their implementation within organizations raises many questions on their ability to (1) promote knowledge sharing (capitalization process), and (2) create the needed support for knowledge creation. Our study was conducted using Design methodology and carried out within an international company. The company had chosen an ESN tool to develop a dynamic knowledge management system. Three key results have been identified so far. First, the emergence of a virtuous and/or vicious circle of KM. Second, well managed gamification can facilitate knowledge diffusion. Third, this type of technology requires a more federative governance, especially at its implementation and initial stages, to build the knowledge management system.","PeriodicalId":158303,"journal":{"name":"2020 IEEE International Conference on Technology Management, Operations and Decisions (ICTMOD)","volume":"10 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2020-11-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"130258139","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
京公网安备 11010802042870号
京ICP备2023020795号-1
扫码关注我们
求助内容：
应助结果提醒方式：