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EXPRESS: An Investigation into the Evolution of Marketing Mix Effectiveness: An Empirics-First Approach 市场营销组合有效性演化研究:经验优先方法
IF 12.9 1区 管理学 Q1 BUSINESS Pub Date : 2025-12-18 DOI: 10.1177/00222429251412261
Katrijn Gielens, Jan-Benedict E.M. Steenkamp
This study investigates how the effectiveness of three core marketing-mix instruments—price, assortment, and distribution—evolves over time across brands, categories, and countries, using the Empirics-First approach to generate relevant knowledge. The authors analyze household panel data covering over 16,000 brands in 85 consumer packaged goods categories for on average 10 years across 34 countries in Asia, Europe, North America and South America. They adopt a rolling-window estimation approach to derive time-varying elasticities, followed by a moderator analysis to identify systematic drivers of change. Averaged across time, brand price elasticity is -.640, assortment elasticity is .311, and distribution elasticity is .213. However, time-invariant averages have limited meaning given that 98.5% of brands exhibit significant evolution in at least one instrument’s elasticity. Substantial heterogeneity in trends emerges, moderated by brand, category, and country factors. The single most important predictor is the brand’s baseline (mean) elasticity. The stronger the elasticity, the larger its downward trend. Brand power and whether the brand is a local brand emerge as other key factors. Consumer purchase frequency and share-of-wallet are stronger category predictors of elasticity trajectories than retailer factors. Findings underscore the need for dynamic, elasticity-based resource allocation in brand management.
本研究使用经验优先的方法来研究三个核心营销组合工具——价格、分类和分销——的有效性如何随时间在品牌、类别和国家之间演变。作者分析了亚洲、欧洲、北美和南美34个国家平均10年的家庭面板数据,涵盖85个包装消费品类别的16,000多个品牌。他们采用滚动窗口估计方法来推导时变弹性,然后进行调节分析以确定变化的系统驱动因素。跨时间平均,品牌价格弹性为- 0.640,品种弹性为。311,分布弹性为。213。然而,考虑到98.5%的品牌在至少一种工具的弹性上表现出显著的演变,时不变平均值的意义有限。由于品牌、类别和国家因素的影响,趋势出现了实质性的异质性。最重要的预测指标是品牌的基线(平均)弹性。弹性越强,其下降趋势越大。品牌力、是否是本土品牌等也成为关键因素。消费者购买频率和钱包份额是比零售商因素更强的类别预测弹性轨迹。研究结果强调了在品牌管理中需要动态的、基于弹性的资源分配。
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引用次数: 0
EXPRESS: A Practical Guide to Endogeneity Correction Using Copulas EXPRESS:使用copula进行内生性校正的实用指南
IF 12.9 1区 管理学 Q1 BUSINESS Pub Date : 2025-12-15 DOI: 10.1177/00222429251410844
Yi Qian, Anthony Koschmann, Hui Xie
Causal inference is of central interest in many empirical applications, yet often challenging because of the presence of endogenous regressors. The classical approach to the problem requires using instrumental variables that must satisfy the stringent condition of exclusion restriction. In recent research, instrument-free copula methods have been increasingly used to handle endogenous regressors. This article aims to provide a practical guide for how to handle endogeneity using copulas. The authors give an overview of copula endogeneity correction, outlining its theoretical rationales, advantages, and limitations for empirical research. They also discuss recent advances that enhance the understanding, applicability, and robustness of copula correction, and address implementation aspects of copula correction such as constructing copula control functions and handling higher-order terms of endogenous regressors. To facilitate the appropriate usage of copula correction in order to realize its full potential, the authors detail a process of checking data requirements and identification assumptions to determine when and how to use copula correction methods, and illustrate its usage using empirical examples.
因果推理是许多经验应用的核心兴趣,但往往具有挑战性,因为存在内生回归。该问题的经典方法要求使用工具变量,这些工具变量必须满足严格的排除限制条件。在最近的研究中,无仪器联结方法越来越多地用于处理内生回归量。本文的目的是提供一个实用的指南,如何处理内生性使用copula。作者概述了copula内生性修正,概述了其理论基础,优势和局限性的实证研究。他们还讨论了最近的进展,提高了对copula校正的理解、适用性和鲁棒性,并解决了copula校正的实施方面,如构建copula控制函数和处理内生回归量的高阶项。为了促进适当使用copula校正以实现其全部潜力,作者详细介绍了检查数据要求和识别假设的过程,以确定何时以及如何使用copula校正方法,并使用经验例子说明其用法。
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引用次数: 0
EXPRESS: Free-Riding Product Returns to Drive Profits EXPRESS:搭便车产品回报带动利润
IF 12.9 1区 管理学 Q1 BUSINESS Pub Date : 2025-12-11 DOI: 10.1177/00222429251409673
Elisa Montaguti, Scott Neslin, Sara Valentini
Returning products has become standard practice for consumers, and a significant "pain point" for retailers. The authors contend that returns can be harnessed to increase profits. This requires retailers to manage the interweaving dynamics of product returns and purchase. The strategy is to co-manage a virtuous cycle whereby current returns increase future purchases, and a vicious cycle whereby current returns increase future returns. Marketing executes the strategy. It generates purchases. The returns that follow impose a direct cost due to the vicious cycle. However, the virtuous cycle of returns can offset this, enabling the retailer to “free-ride” returns by optimizing its marketing. The approach follows the Decision Support System (DSS) paradigm by combining a conceptual model, a statistical model, data, and optimization. A core construct is a stock variable tracking consumers’ memory of return experiences. This drives both the virtuous and vicious cycles. The authors optimize marketing spend accounting for Return Stock. The best results are when dynamics are included in both the statistical and optimization models. Results suggests managers should avoid strict return policies aimed at eliminating returns. Instead, they should design policies that optimally balance the long-term benefits and costs of returns.
退货已成为消费者的标准做法,也是零售商的一个重大“痛点”。两位作者认为,可以利用回报来增加利润。这要求零售商管理产品退货和购买的相互交织的动态。该策略是共同管理一个良性循环,即当前收益增加未来购买,以及一个恶性循环,即当前收益增加未来收益。市场营销执行战略。它会产生购买行为。由于恶性循环,随之而来的回报带来了直接成本。然而,回报的良性循环可以抵消这一点,使零售商能够通过优化营销来“搭便车”回报。该方法通过结合概念模型、统计模型、数据和优化,遵循决策支持系统(DSS)范式。核心构念是追踪消费者对回访体验记忆的存量变量。这推动了良性循环和恶性循环。作者优化营销支出核算的回报股票。最好的结果是在统计模型和优化模型中都包含动力学。研究结果表明,管理者应避免旨在消除退货的严格退货政策。相反,他们应该设计出最优平衡长期收益和回报成本的政策。
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引用次数: 0
EXPRESS: Deconstructing Channel Restructuring EXPRESS:解构渠道重组
IF 12.9 1区 管理学 Q1 BUSINESS Pub Date : 2025-12-09 DOI: 10.1177/00222429251409065
Divya Anand, Vamsi K. Kanuri, Lisa K. Scheer
Channel restructuring is a firm’s redesign and optimization of its channel system to serve markets more effectively. Restructuring demands significant investments of time, capital, and managerial attention, as firms must reconfigure processes, renegotiate agreements with channel partners, and manage the operational disruptions that inevitably accompany structural change. As even the most rigorously planned restructuring efforts can falter if partners do not buy in, it is paramount that firms secure the compliance of partners they seek to retain in the revised channel system. Prior research lacks a comprehensive and integrated conceptualization of channel restructuring, the available restructuring options, and the implications of restructuring for the firm’s downstream channel partners. We offer a channel restructuring typology comprising six restructuring types and delineate the functional role, status, and financial implications of each type for the firm’s partners. We provide theoretically grounded, testable propositions regarding the impact of restructuring on partner compliance. This paper offers scholars guidance for empirical investigation. It also highlights factors that practitioners should consider when designing and implementing channel restructuring to achieve both operational efficiencies and sustain partner relationships.
渠道重组是企业为更有效地服务市场而对渠道体系进行的重新设计和优化。重组需要大量的时间、资金和管理注意力的投入,因为公司必须重新配置流程,与渠道合作伙伴重新谈判协议,并管理不可避免地伴随着结构变化的运营中断。如果合作伙伴不参与,即使是最严格计划的重组努力也会动摇,因此,公司确保其寻求保留的合作伙伴遵守修订后的渠道体系是至关重要的。先前的研究缺乏对渠道重组、可用的重组方案以及重组对公司下游渠道合作伙伴的影响的全面和综合的概念化。我们提供了一种渠道重组类型,包括六种重组类型,并为公司的合作伙伴描述了每种类型的功能角色、地位和财务影响。我们提供有关重组对合作伙伴合规性影响的理论基础和可检验的命题。本文为实证研究提供了指导。它还强调了从业者在设计和实施渠道重组以实现运营效率和维持合作伙伴关系时应该考虑的因素。
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引用次数: 0
EXPRESS: Rethinking Marketing Knowledge Protection: Hidden Costs and Uncertain Benefits 再思考营销知识保护:隐性成本与不确定收益
IF 12.9 1区 管理学 Q1 BUSINESS Pub Date : 2025-12-05 DOI: 10.1177/00222429251408341
Christine Moorman, Ajay K. Kohli, Bernard J. Jaworski
Knowledge is a key resource in marketing and an assumption across literatures is that a firm must prevent valuable knowledge from leaking to competitors. This research develops a theoretical framework that calls for rethinking this view by offering a fresh perspective on when and how a firm should protect marketing knowledge to minimize the likelihood harm to the firm. This framework integrates research across disciplines and interviews with executives to provide a more accurate analysis of the payoffs of knowledge protection. This is accomplished, first, by introducing a set of unintended hidden costs of the most commonly used knowledge-protection strategy—leakage prevention—that harm a firm’s competitive advantage. Firm and industry moderators that influence the magnitude and consequences of these hidden costs are outlined. Second, the framework suggests that the benefits of knowledge protection may be more limited than previously recognized. It does so by delineating the knowledge “leakage-to-harm” process and identifying competitor and industry moderators that can impede the process. Third, the framework offers a typology of alternative protection strategies firms can use to preserve their knowledge-based competitive advantage. Across these contributions, the framework calls for substantial rethinking marketing knowledge protection with important implications for marketing practice and future research.
知识是市场营销的关键资源,文献中的一个假设是,企业必须防止有价值的知识泄露给竞争对手。本研究发展了一个理论框架,要求通过提供一个新的视角来重新思考这个观点,即企业应该何时以及如何保护营销知识,以最大限度地减少对企业的伤害。该框架整合了跨学科的研究和对高管的访谈,以便对知识保护的回报提供更准确的分析。首先,在最常用的知识保护策略——防止泄露——中引入了一套意想不到的隐性成本,这会损害企业的竞争优势。本文概述了影响这些隐性成本的规模和后果的公司和行业调节因素。其次,该框架表明,知识保护的好处可能比以前认识到的更为有限。它通过描述知识“泄漏到伤害”的过程,并识别可能阻碍这一过程的竞争对手和行业调节者来实现这一目标。第三,该框架提供了企业可用于保持其知识型竞争优势的备选保护策略的类型。在这些贡献中,该框架要求对营销知识保护进行实质性的反思,对营销实践和未来的研究具有重要意义。
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引用次数: 0
EXPRESS: Ethnic Diversity in Advertising: A Meta-Analysis 《EXPRESS》:广告中的种族多样性:一个元分析
IF 12.9 1区 管理学 Q1 BUSINESS Pub Date : 2025-12-05 DOI: 10.1177/00222429251408344
Martin Eisend, Anna Rößer, Erik Hermann
Although research on ethnic diversity in advertising is extensive, its findings remain fragmented and often inconclusive. This limits practical guidance for marketers. Beyond marketing- and consumer-specific factors, differences between ethnic minority groups within a country and cross-national socioeconomic and cultural factors can play a role in shaping responses to ethnic diversity advertising of consumers belonging to either ethnic majority or minority groups. This study develops and empirically tests a theoretical framework to examine the impact of ethnic diversity in advertising along with the factors that moderate this impact. We conduct a meta-analysis based on 1,276 effect sizes derived from 106 studies published between 1969 and 2024, encompassing 155 unique datasets from 21 countries. The findings reveal that ethnic diversity effects are small, but are moderated by country-level variables such as migration rates and rule of law, in addition to product, advertising, and consumer characteristics and that some of these moderator effects work differently for ethnic minority compared to majority consumers. Furthermore, within the U.S. context, the sociopolitical power position of ethnic minorities enhances advertising effectiveness among majority consumers. These insights offer implications for both researchers and practitioners.
尽管对广告中的种族多样性进行了广泛的研究,但其发现仍然是零散的,而且往往是不确定的。这限制了对营销人员的实际指导。除了营销和消费者特定因素之外,一个国家内少数民族群体之间的差异以及跨国社会经济和文化因素都可以在塑造属于多数民族或少数民族的消费者对种族多样性广告的反应方面发挥作用。本研究发展并实证检验了一个理论框架,以检验种族多样性对广告的影响以及缓和这种影响的因素。我们根据1969年至2024年间发表的106项研究的1276个效应量进行了荟萃分析,其中包括来自21个国家的155个独特数据集。研究结果表明,种族多样性的影响很小,但受到国家层面的变量(如移民率和法治)、产品、广告和消费者特征的调节,其中一些调节效应对少数民族与多数消费者的作用不同。此外,在美国的背景下,少数民族的社会政治权力地位提高了广告在大多数消费者中的效果。这些见解为研究人员和实践者提供了启示。
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引用次数: 0
EXPRESS: Neither a Picasso Nor a Da Vinci: An Examination of Novice Artwork Pricing with Multi-Modal Data 《既不是毕加索也不是达·芬奇:用多模态数据考察新手艺术品定价》
IF 12.9 1区 管理学 Q1 BUSINESS Pub Date : 2025-12-05 DOI: 10.1177/00222429251408346
Sharmistha Sikdar, Ishita Chakraborty, Nika Dogonadze
Novice art pricing is an understudied domain. Novice artists operate as microenterprises, making crucial price-setting decisions. Research shows that newcomers often risk overpricing or underpricing their work, and existing online tools offer basic, cost-based pricing advice. Using a three-study framework, we examine novice art pricing on Etsy, where artwork listings include structured data, images, and textual descriptions. We first analyze how these inputs relate to final selling prices using a hedonic regression on structured data, followed by a multimodal fusion deep learning (MMF-DL) model that integrates structured, visual, and textual features. Our results show that features related to artist authenticity (e.g., certificates), customer service (e.g., shipping, returns, personalization), and art style (e.g., genre) are important price predictors. Thus, novice art sold on online platforms exhibits some features typical of mature art markets (e.g., authenticity and reputation) but emphasize customer-focused services. Finally, using a Cox proportional hazards model, we show that, while higher artist reputation is associated with faster sales, discounting correlates with longer time on market. These associations suggest the importance of price setting. From these insights, we develop a price recommender application that predicts both selling prices and time-to-sale, offering practical guidance for newcomer artists and online platforms.
新手艺术品定价是一个未被充分研究的领域。新手艺术家就像微型企业一样运作,做出关键的定价决定。研究表明,新手往往会冒定价过高或过低的风险,现有的在线工具提供基本的、基于成本的定价建议。使用三个研究框架,我们研究了Etsy上的新手艺术品定价,其中艺术品列表包括结构化数据,图像和文本描述。我们首先使用结构化数据的享乐回归分析这些输入与最终销售价格的关系,然后使用集成了结构化、视觉和文本特征的多模态融合深度学习(MMF-DL)模型。我们的研究结果表明,与艺术家真实性(例如,证书)、客户服务(例如,运输、退货、个性化)和艺术风格(例如,流派)相关的特征是重要的价格预测因素。因此,在网络平台上销售的新手艺术品呈现出成熟艺术品市场的一些特征(如真实性和声誉),但强调以客户为中心的服务。最后,使用Cox比例风险模型,我们表明,虽然更高的艺术家声誉与更快的销售相关,但折扣与更长的上市时间相关。这些联系表明了定价的重要性。根据这些见解,我们开发了一个价格推荐应用程序,可以预测销售价格和销售时间,为新晋艺术家和在线平台提供实用指导。
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引用次数: 0
EXPRESS: Leveraging Rational Addiction Theory to Reduce Mobile Usage EXPRESS:利用理性成瘾理论减少手机使用
IF 12.9 1区 管理学 Q1 BUSINESS Pub Date : 2025-12-02 DOI: 10.1177/00222429251405841
Jeeva Somasundaram, Laura Zimmermann, Quang Duc Pham
The pervasive use of smartphones has raised concerns about their addictive and maladaptive nature. This paper introduces an intervention based on rational addiction theory to cost-effectively nudge consumers to reduce smartphone usage, promoting sustainable digital consumption. We examine whether pre-announcing future targets to reduce smartphone usage influences current consumption and behavioral change. We develop a mathematical model incorporating habit formation, satiation, and projection bias, and test its predictions in three pre-registered randomized control trials using objectively measured smartphone usage. When future incentives and targets are pre-announced, consumers reduce usage pre-emptively compared to their baseline, consistent with rational addiction. This occurs only when participants are given fixed daily reduction targets, not when incentivized proportionally for reductions over time, and seems to reflect forward-looking habit formation, as other explanations (e.g., goal priming or capability testing) were unlikely to drive results. Interestingly, pre-emptive reductions are stronger among heavy users and those with stronger beliefs in meeting their targets. We also find that pre-emptive reductions help consumers meet their targets during the incentivized period and might support post-treatment behavioral sustenance. Our model fitting results reveal considerable heterogeneity and offer insights into how digital detox experiences can be structured to promote sustainable behavior change.
智能手机的普遍使用引发了人们对其成瘾性和适应性不良的担忧。本文介绍了一种基于理性成瘾理论的干预措施,以经济有效地推动消费者减少智能手机的使用,促进可持续的数字消费。我们研究了预先宣布未来减少智能手机使用的目标是否会影响当前的消费和行为改变。我们建立了一个包含习惯形成、满足和投射偏差的数学模型,并在三个预先注册的随机对照试验中测试了它的预测,这些试验使用客观测量的智能手机使用情况。当未来的激励措施和目标预先公布时,消费者会先发制人地减少使用量,这与理性成瘾是一致的。这种情况只发生在参与者被给予固定的每日减少目标时,而不是在按比例激励的情况下,随着时间的推移,这似乎反映了前瞻性的习惯形成,因为其他解释(例如,目标启动或能力测试)不太可能推动结果。有趣的是,在重度使用者和对达到目标有更坚定信念的人当中,先发制人的减排效果更强。我们还发现,先发制人的减少有助于消费者在激励期间达到目标,并可能支持治疗后的行为维持。我们的模型拟合结果揭示了相当大的异质性,并为如何构建数字排毒体验以促进可持续的行为改变提供了见解。
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引用次数: 0
EXPRESS: AdGazer: Improving Contextual Advertising with Theory-Informed Machine Learning AdGazer:基于理论信息的机器学习改进上下文广告
IF 12.9 1区 管理学 Q1 BUSINESS Pub Date : 2025-11-03 DOI: 10.1177/00222429251396114
Jianping Ye, Michel Wedel, Rik Pieters
Contextual advertising involves matching features of ads to features of the media context where they appear. We propose AdGazer, a new machine learning procedure to support contextual advertising. It comprises a theoretical framework organizing highand low-level features of ads and contexts, feature engineering models grounded in this framework, an XGBoost model predicting ad and brand attention, and an algorithm optimally assigning ads to contexts. AdGazer includes a Multimodal Large Language Model to extract high-level topics predicting the ad-context match. Our research uses a unique eye-tracking database containing 3531 digital display ads and their contexts, and aggregate ad and brand gaze times. We compare AdGazer’s predictive performance to two feature learning models, VGG16 and ResNet50. AdGazer predicts highly accurately with hold-out correlations of 0.83 for ad gaze and 0.80 for brand gaze, outperforming both feature learning models and generalizing better to out-of-distribution ads. Context features jointly contributed at least 33% to predicted ad gaze and about 20% to predicted brand gaze, good news for managers practicing or considering contextual advertising. We demonstrate that the theory-informed AdGazer effectively matches ads to advertising vehicles and their contexts, optimizing ad gaze more than current practice and alternatives like text-based and native contextual advertising.
上下文广告包括将广告的特征与媒体上下文的特征相匹配。我们提出了AdGazer,一个新的机器学习程序来支持上下文广告。它包括一个组织广告和上下文的高级和低级特征的理论框架,基于该框架的特征工程模型,预测广告和品牌注意力的XGBoost模型,以及将广告最佳分配给上下文的算法。AdGazer包括一个多模态大型语言模型,用于提取预测广告上下文匹配的高级主题。我们的研究使用了一个独特的眼动追踪数据库,其中包含3531个数字显示广告及其上下文,以及广告和品牌注视时间的总和。我们将AdGazer的预测性能与两种特征学习模型VGG16和ResNet50进行了比较。AdGazer的预测非常准确,广告凝视的保持相关性为0.83,品牌凝视的保持相关性为0.80,优于两种特征学习模型,并更好地推广到分销外的广告。情境特征对预测广告凝视的贡献至少为33%,对预测品牌凝视的贡献约为20%,这对实施或考虑情境广告的管理者来说是个好消息。我们证明,基于理论的AdGazer有效地将广告与广告工具及其上下文相匹配,比当前的实践和基于文本和本地上下文的广告等替代方案更能优化广告凝视。
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引用次数: 0
EXPRESS: Driving Music Demand in the Age of Streaming: Understanding the Heterogeneity in Curated Playlist Effectiveness 在流媒体时代驱动音乐需求:理解策划播放列表有效性的异质性
IF 12.9 1区 管理学 Q1 BUSINESS Pub Date : 2025-11-01 DOI: 10.1177/00222429251395986
Nils Wlömert, Dominik Papies, Harald J. van Heerde
The shift from physical music consumption to online music streaming has fundamentally transformed the market for recorded music, giving consumers access to millions of songs on demand. Because streaming platforms pay artists and labels on a per-play basis, sustained listening and effective discovery have become essential for generating meaningful revenue. With traditional marketing losing relevance for recorded music, curated collections in the form of playlists have emerged as a potentially vital tool for labels to lift streaming demand. As a result, labels have started to deploy playlist marketing by either curating their own playlists or by targeting influential playlists curated by others. However, the success factors behind the impact of playlists on song demand remain insufficiently understood. An analysis of 200,455 quasi-experiments where songs are listed on playlists and later delisted shows an average listing effect of 8.5% more global streams and a carry-over effect of 4% after delisting. Although these effects are highly heterogeneous, they can be systematically explained by playlist design characteristics, including playlist popularity, the song’s prior playlist exposure, the fit between the song and playlist, curator identity, and the curation approach. These findings empower labels to deploy more informed playlist marketing to lift streaming revenue.
从实体音乐消费到在线音乐流媒体的转变,从根本上改变了录制音乐市场,让消费者可以按需收听数百万首歌曲。由于流媒体平台按播放次数向艺人和唱片公司付费,持续的收听和有效的发现对于产生有意义的收入至关重要。随着传统营销与录制音乐的相关性逐渐减弱,播放列表形式的精选集已成为唱片公司提振流媒体需求的潜在重要工具。因此,唱片公司已经开始部署播放列表营销,要么策划自己的播放列表,要么瞄准其他人策划的有影响力的播放列表。然而,播放列表对歌曲需求影响背后的成功因素仍然没有得到充分的了解。对200,455个准实验的分析显示,歌曲在播放列表中被列出,然后被摘牌,平均增加8.5%的全球播放量,摘牌后的附带效应为4%。尽管这些影响是高度异构的,但它们可以通过播放列表设计特征来系统地解释,包括播放列表受欢迎程度、歌曲先前的播放列表曝光率、歌曲与播放列表之间的契合度、策展人身份和策展方法。这些发现使唱片公司能够部署更明智的播放列表营销来提高流媒体收入。
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引用次数: 0
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