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EXPRESS: Avant-garde Market Driving EXPRESS:先锋市场驱动
IF 12.9 1区 管理学 Q1 BUSINESS Pub Date : 2025-09-01 DOI: 10.1177/00222429251377752
Delphine Dion, Gregory Carpenter, Ashlee Humphreys
In this article, we define and develop the concept of avant-garde market driving, a process whereby producers transform an industry by rebelling against the status quo as a means of social-industrial critique rather than in response to market demand. Avant-garde market driving is primarily driven by a desire to rebel against the status quo, at the expense of widespread acceptance; it involves a multiplicity of like-minded individuals such as other producers, intermediaries and consumers; it occurs particularly in contexts where like-minded consumers seek hedonic or aesthetic novelty or social distinction. Breaking new ground comes with substantial challenges. How do rebel producers overcome the challenges of introducing radically different products and successfully sustain avant-garde market driving? Analyzing the wine market in France, we find that avant-garde market driving is initiated and sustained by symbolic disruption and vertical collaboration among producers and intermediaries. This process can provide a strategic advantage to smaller, low-status firms. Based on our analysis, we provide actionable recommendations for producers and intermediaries who wish to engage in avant-garde market driving.
在本文中,我们定义并发展了先锋派市场驱动的概念,这是一个生产者通过反抗现状来改变行业的过程,作为一种社会-工业批判的手段,而不是回应市场需求。前卫的市场驱动力主要是由一种反抗现状的欲望驱动的,以牺牲广泛接受为代价;它涉及许多志同道合的个人,如其他生产者、中介和消费者;它尤其发生在志同道合的消费者寻求享乐或审美新奇或社会地位的情况下。开拓新领域伴随着巨大的挑战。叛逆的生产商如何克服引入完全不同产品的挑战,并成功地保持前卫的市场驱动力?通过对法国葡萄酒市场的分析,我们发现前卫的市场驱动是由生产者和中间商之间的象征性破坏和垂直合作发起和维持的。这一过程可以为规模较小、地位较低的公司提供战略优势。根据我们的分析,我们为希望参与前卫市场驱动的生产商和中介机构提供可操作的建议。
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引用次数: 0
EXPRESS: Multiple Unit Offers and Rate Calculations: How Rates Influence Price and Promotion Sensitivity EXPRESS:多单位报价和费率计算:费率如何影响价格和促销敏感性
IF 12.9 1区 管理学 Q1 BUSINESS Pub Date : 2025-08-26 DOI: 10.1177/00222429251375403
Daniel Villanova, Rajesh Bagchi
Consumers are often faced with multiple unit offers (e.g., $40 for 5 lbs of coffee) in the marketplace and must figure out how to evaluate them. While the total price (e.g., $40) is always provided, the associated rate information is not (e.g., $8/lb for coffee). The focus of this research is on understanding the role that these rates play in influencing consumer decision-making. The authors find that regardless of whether rates are provided by managers or calculated by consumers, consumers are more sensitive to promotional offers with dollar per unit (vs. unit per dollar) rates because dollar per unit rates increase price salience. Additionally, when rate information is not provided, the authors document how these rates are computed by consumers. The authors find that consumers prefer to use the larger numerosity element as their rate’s numerator, which leads to calculating units per dollar rates when the multiple unit offer’s quantity is larger in numerosity than the price but dollars per unit rates when price is larger in numerosity than the quantity. The authors discuss theoretical, practical, and policy implications.
消费者经常在市场上面临多种单位报价(例如,5磅咖啡40美元),必须弄清楚如何评估它们。虽然总价格(例如,40美元)总是提供,但相关的价格信息却没有(例如,咖啡8美元/磅)。这项研究的重点是了解这些利率在影响消费者决策方面所起的作用。作者发现,无论价格是由管理者提供的还是由消费者计算的,消费者对每单位美元(相对于每单位美元)的促销价格更敏感,因为每单位美元的价格增加了价格的显著性。此外,如果没有提供费率信息,作者将记录消费者如何计算这些费率。作者发现,消费者倾向于使用较大的数值元素作为他们的价格分子,这导致当多单位报价的数量大于价格时计算单位美元率,而当价格大于数量时计算单位美元率。作者讨论了理论、实践和政策含义。
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引用次数: 0
EXPRESS: Dice: Advancing Social Media Research through Digital In-Context Experiments 骰子:通过数字情境实验推进社交媒体研究
IF 12.9 1区 管理学 Q1 BUSINESS Pub Date : 2025-08-13 DOI: 10.1177/00222429251371702
Hauke Roggenkamp, Johannes Boegershausen, Christian Hildebrand
This article introduces Digital In-Context Experiments (DICE), an experimental paradigm that enables researchers to study entire social media feeds while tracking users’ granular behavioral data at the post level. Current research paradigms (vignette-based experiments, online platform studies, and observational studies) predominantly focus on isolated social media posts without examining how users consume content within the broader context of a feed. This isolation overlooks the competing attention between content (e.g., sponsored posts or ads) within a feed and contextual spillovers that occur when users scroll through continuous streams of content. DICE complements existing paradigms by presenting posts within scrollable feeds , more closely resembling how users experience content on social media. This allows researchers to systematically manipulate entire feed compositions while unobtrusively tracking participants’ scrolling behavior. To demonstrate the potential of DICE, the article presents two illustrative case studies that examine contextual spillovers and predict ad recall in environments where content competes for attention. The authors conclude with directions for future research and managerial perspectives derived from expert interviews with marketing professionals. An accompanying open-source app, available at https://dice-app.org , enables researchers to conveniently integrate the experimental paradigm into their preferred workflow.
本文介绍了数字情境实验(DICE),这是一种实验范式,使研究人员能够研究整个社交媒体feed,同时在帖子级别跟踪用户的粒度行为数据。目前的研究范式(基于图像的实验、在线平台研究和观察性研究)主要关注孤立的社交媒体帖子,而没有研究用户如何在更广泛的feed背景下消费内容。这种隔离忽略了feed中内容(例如,赞助帖子或广告)之间的竞争性注意力,以及用户滚动浏览连续内容流时发生的上下文溢出效应。DICE通过在可滚动提要中呈现帖子来补充现有范例,更接近于用户在社交媒体上体验内容的方式。这使得研究人员可以系统地操纵整个feed组成,同时不引人注目地跟踪参与者的滚动行为。为了展示DICE的潜力,本文介绍了两个说明性案例研究,研究了上下文溢出效应,并预测了内容争夺注意力的环境中的广告召回。作者总结了未来的研究方向和管理观点,这些观点来自于对营销专业人士的专家采访。随附的开源应用程序可在https://dice-app.org上获得,使研究人员能够方便地将实验范例集成到他们首选的工作流程中。
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引用次数: 0
EXPRESS: Healthy Relationships and Healthy Eating: How Stressful Events and Social Support Affect Indulgence 健康的人际关系和健康的饮食:压力事件和社会支持如何影响放纵
IF 12.9 1区 管理学 Q1 BUSINESS Pub Date : 2025-08-11 DOI: 10.1177/00222429251370752
CHIRAAG MITTAL, REZA MOUSAVI, KELLY L. HAWS
We investigate how acute stress and social support jointly influence indulgent food decision making using lab experiments and a unique combination of large-scale datasets. Our experiments reveal that social support moderates the effect of stress on indulgent food choices, with individuals with lower support more likely to indulge under stress. We argue that this occurs because social support provides psychological resources that help individuals regulate their behavior under stress. Using a process-by-moderation approach, we demonstrate that providing contextual support, enhancing perceived control, and promoting deliberative thinking attenuate the effect of low social support on indulgent behavior under stress. At a broader level, we test these predictions by analyzing the impact of Hurricane Sandy, an exogenous stressor, on indulgent food purchases. A Difference-in-Difference (DiD) analysis in a natural experiment reveals that while Sandy-affected areas experienced a significant rise in indulgent food sales, this increase was attenuated in communities with higher social support, suggesting that the availability of social resources plays a critical role in moderating stress-driven consumption. Together, our research highlights how social support shapes stress-induced consumption patterns and identifies novel factors that affect indulgent food choices on a real-world and large-scale basis.
我们使用实验室实验和大规模数据集的独特组合来研究急性压力和社会支持如何共同影响放纵的食物决策。我们的实验表明,社会支持缓和了压力对放纵食物选择的影响,支持较少的人更有可能在压力下放纵。我们认为,这是因为社会支持提供了心理资源,帮助个人在压力下调节自己的行为。通过调节过程的方法,我们证明了提供情境支持、增强感知控制和促进审慎思维可以减弱低社会支持对压力下放纵行为的影响。在更广泛的层面上,我们通过分析飓风桑迪(一种外源性压力源)对放纵食品购买的影响来检验这些预测。一项自然实验的差异分析显示,虽然受桑迪影响的地区的放纵食品销售显著上升,但在社会支持较高的社区,这种增长有所减弱,这表明社会资源的可用性在调节压力驱动的消费中起着关键作用。总之,我们的研究强调了社会支持如何塑造压力诱导的消费模式,并确定了在现实世界和大规模的基础上影响放纵食物选择的新因素。
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引用次数: 0
EXPRESS: Customer Data Privacy Stewardship EXPRESS:客户数据隐私管理
IF 12.9 1区 管理学 Q1 BUSINESS Pub Date : 2025-07-31 DOI: 10.1177/00222429251367342
Jordan W. Moffett, Natalie Chisam, Kelly D. Martin, Robert W. Palmatier
To address rising customer concerns about data privacy, some firms adopt strong privacy practices. However, such investments are costly, both financially and in terms of limiting the ability to leverage customer data, leading many firms to treat privacy primarily as a risk to be managed. The current research proposes a different perspective, in which data privacy is a strategic opportunity. Specifically, this article introduces the concept of customer data privacy stewardship : a customer-facing, strategic approach to responsible data privacy management. With three multimethod studies, the authors establish a positive relationship of privacy stewardship with performance at firm, brand, and customer levels. Critically, the strength of this beneficial relationship depends on customers’ perceptions of firms’ motives, such that data dependence weakens the relationship, but brand affinity strengthens it. The relationship also varies with perceptions of data risk; a history of data breaches strengthens the relationship, and strong industry-level protections weaken it. Customers’ perceptions of privacy benevolence and privacy concerns mediate the positive relationship between privacy stewardship and performance too. By moving beyond risk mitigation to emphasize strategic value creation, this conceptualization advances privacy research and offers actionable guidance for aligning privacy stewardship with public perceptions of firm motives and data risk.
为了解决客户对数据隐私日益增长的担忧,一些公司采取了强有力的隐私措施。然而,这种投资成本高昂,无论是在财务上还是在限制利用客户数据的能力方面,导致许多公司将隐私主要视为需要管理的风险。目前的研究提出了一个不同的观点,认为数据隐私是一个战略机遇。具体来说,本文介绍了客户数据隐私管理的概念:一种面向客户的、负责任的数据隐私管理的战略方法。通过三个多方法研究,作者在公司、品牌和客户层面建立了隐私管理与绩效的正相关关系。至关重要的是,这种有益关系的强度取决于客户对公司动机的看法,因此数据依赖性削弱了这种关系,但品牌亲和力加强了这种关系。这种关系也随着对数据风险的认知而变化;数据泄露的历史加强了这种关系,而强大的行业级保护则削弱了这种关系。消费者对隐私仁慈和隐私关注的认知也中介了隐私管理与绩效之间的正相关关系。通过超越风险缓解,强调战略价值创造,这一概念推进了隐私研究,并为将隐私管理与公众对公司动机和数据风险的看法结合起来提供了可行的指导。
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引用次数: 0
EXPRESS: Too Painful to Donate: Why Don’t People Donate to Critical Illness Campaigns? 《太痛苦而不愿捐款:为什么人们不向危重疾病运动捐款?》
IF 12.9 1区 管理学 Q1 BUSINESS Pub Date : 2025-07-25 DOI: 10.1177/00222429251365531
Jingjing Ma, Yuanjie Zhao, Yitian (Sky) Liang
Charitable donations are increasingly shifting to online fundraising platforms, where numerous campaigns are displayed simultaneously. This research examines the role of campaign titles in attracting online traffic in this competitive environment, focusing specifically on a major category of medical fundraising. While fundraisers commonly include the names of critical illnesses in campaign titles (critical illness titles), our findings suggest that this emotion-laden driver can negatively impact donation performance. A series of seven studies—combining secondary data, field and controlled experiments—provides robust evidence for this undesirable critical illness title effect. Moreover, three studies offer mediation and moderation evidence showing that anticipated distress drives this effect. Donors tend to avoid critical illness title campaigns, opting instead for alternatives that still allow them to express empathy. However, this effect diminishes when there is a non-distress cue or when the alternatives are non-justifiable. This research contributes to the literature on charitable crowdfunding, prosocial behavior, and title effect, offering important practical implications for fundraisers.
慈善捐款越来越多地转向在线筹款平台,在这些平台上可以同时显示许多活动。这项研究考察了在这个竞争激烈的环境中,活动标题在吸引在线流量方面的作用,特别关注医疗筹款的一个主要类别。虽然筹款人通常在活动标题中包含严重疾病的名称(严重疾病标题),但我们的研究结果表明,这种充满情绪的驱动因素会对捐赠绩效产生负面影响。一系列的七项研究——结合了二手数据、实地和对照实验——为这种不受欢迎的危重疾病标题效应提供了有力的证据。此外,三项研究提供了中介和调节证据,表明预期的痛苦驱动了这种效应。捐赠者倾向于避免危重疾病标题运动,而是选择那些仍然允许他们表达同情的替代方案。然而,当存在非痛苦提示或替代方案不合理时,这种效果就会减弱。本研究为慈善众筹、亲社会行为、标题效应等方面的研究提供了文献依据,对募捐者具有重要的现实意义。
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引用次数: 0
EXPRESS: Quality in Context: Experience-Relevant Consumption Context Influences Product Ratings EXPRESS:环境中的质量:与体验相关的消费环境影响产品评级
IF 12.9 1区 管理学 Q1 BUSINESS Pub Date : 2025-07-25 DOI: 10.1177/00222429251365883
Matt Meister, Nicholas Reinholtz
Experience with a product is shaped by two things: (i) aspects of the product itself and (ii) aspects of the environment in which the product is consumed. This paper documents evidence that when translating their experiences into ratings for products, consumers overly attribute their experience to products, and under-attribute experience to context—the environment in which the product is consumed. First, 218,918 ratings collected from REI.com demonstrate that ratings for cold-weather gear (products designed to keep people warm) are positively correlated with temperature: These products get lower ratings when the weather is cold and higher ratings when the weather is warm, controlling for climate and season. Ratings for other products (e.g., bicycles, tents, skis) are not affected by temperature. This effect generalizes to other products and contexts both in the REI data (e.g., rain jackets and rain) and in a laboratory experiment. The paper also identifies attenuating conditions for this effect. Specifically, the effect seems to be smaller when reviewers explicitly consider context, and when context information is made more accessible, while rating. These findings inform several possible interventions for platforms, which are assessed and validated.
对产品的体验是由两件事形成的:(i)产品本身的方面和(ii)产品消费环境的方面。本文记录的证据表明,当将他们的体验转化为产品评级时,消费者过度地将他们的体验归因于产品,而将体验归因于产品消费的环境。首先,从REI.com收集的218,918个评分表明,寒冷天气的服装(为人们保暖而设计的产品)的评分与温度正相关:在控制气候和季节的情况下,这些产品在天气寒冷时评分较低,在天气温暖时评分较高。其他产品(如自行车、帐篷、滑雪板)的额定值不受温度的影响。这种效应可以推广到REI数据(例如,雨衣和雨)和实验室实验中的其他产品和环境中。本文还确定了这种效应的衰减条件。特别是,当评论者明确地考虑上下文,以及当上下文信息更容易访问时,在评分时,效果似乎更小。这些发现为平台提供了几种可能的干预措施,并对其进行了评估和验证。
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引用次数: 0
EXPRESS: The Growth Department: The Emerging Role and Impact of Chief Growth Officers and their Cross-Functional Teams EXPRESS:增长部门:首席增长官及其跨职能团队的新角色和影响
IF 12.9 1区 管理学 Q1 BUSINESS Pub Date : 2025-07-25 DOI: 10.1177/00222429251365938
Yashar Atefi, Sebastian Hohenberg, Saeed Janani, Wei Zhou
This paper investigates “growth departments,” an increasingly popular governance structure in modern organizations. Using a multimethod approach across five studies, the authors examine the purpose, responsibilities, and effectiveness of these departments. In Studies 1A and 1B the authors analyze job ads to understand the growth department. Study 2 expands this understanding via interviews with Chief Growth Officers. Findings show that the growth department is a cross-functional unit distinct from marketing and sales departments, designed to unify and orchestrate growth throughout the organization. Studies 3 and 4 assess their impact on firm outcomes, drawing from boundary spanning and organizational ambidexterity theories. In startups, hiring a growth leader results in better advancement through funding rounds, a key proxy of startup growth, than hiring a marketing or sales leader (Study 3). In public firms, a powerful growth department improves performance metrics including Tobin’s Q, cash flow, and ROA (Study 4). The paper also identifies contingency factors influencing the growth department’s effectiveness, including the growth leader’s past sales or marketing experience and the firm’s strategic emphasis on exploration versus exploitation. Together, the findings advance theory and practice by clarifying what growth departments are, how they operate, and under what conditions they enhance firm performance.
本文研究了“成长部门”,这是现代组织中日益流行的治理结构。使用跨五项研究的多方法方法,作者检查了这些部门的目的,责任和有效性。在研究1A和1B中,作者通过分析招聘广告来了解成长部门。研究2通过与首席增长官的访谈扩展了这一理解。研究结果表明,增长部门是一个跨职能单位,不同于市场和销售部门,旨在统一和协调整个组织的增长。研究3和4评估了他们对企业成果的影响,借鉴了边界跨越和组织双元理论。在创业公司中,雇佣一名增长型领导者比雇佣一名营销或销售领导者更能通过融资获得进步,这是创业公司成长的一个关键指标(研究3)。在上市公司,强大的成长部门可以改善绩效指标,包括托宾Q、现金流和总资产回报率(研究4)。本文还确定了影响增长部门有效性的偶然性因素,包括增长领导者过去的销售或营销经验以及公司对探索与开发的战略重点。总之,研究结果通过澄清什么是增长部门,它们如何运作,以及在什么条件下它们能提高企业绩效,从而推进了理论和实践。
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引用次数: 0
EXPRESS: More Ads, More Viewers? Analyzing Behavioral Shifts from Advertising Permissions to Live Streaming Consumption 快报:更多的广告,更多的观众?分析从广告许可到直播消费的行为转变
IF 12.9 1区 管理学 Q1 BUSINESS Pub Date : 2025-07-25 DOI: 10.1177/00222429251363144
Michael W. Wu, Sung H. Ham
There has been little exploration on how audience content consumption may change in response to advertising permissions on live streaming platforms. Ads are utilized by brands to generate revenue through ad exposure, but is this benefit thwarted by the reduction of audience consumption of content? Using a dataset containing over 12 million observations in the live streaming space and a difference-in-differences estimation approach, we study the effects of a policy intervention by a live streaming platform which provided (some) streamers the ability to display mid-roll advertisements (MRAs). Although the ad avoidance literature infers that ad-supported content should be viewed unfavorably by audiences, our results indicate that providing the mere ability to introduce MRAs has a notable positive effect on live streaming content consumption (average viewership and total hours watched). We discover that a viable explanation for this response is through increases in broadcasting airtime, stream frequency (somewhat) and quality by streamers after the intervention, as these adjustments are drastically easier to implement in a live streaming setting when compared to more “traditional” forms of media. We further explore heterogeneity in these effects in relation to initial success, streaming tenure, content activity, culture (of the streamer), and impact across time.
对于观众的内容消费可能会因直播平台上的广告许可而发生怎样的变化,几乎没有研究。品牌利用广告通过广告曝光产生收益,但受众对内容消费的减少是否阻碍了这种收益?使用包含直播空间中超过1200万个观测值的数据集和差中差估计方法,我们研究了直播平台的政策干预的影响,该平台为(一些)流媒体提供了显示中播广告(MRAs)的能力。尽管有关广告规避的文献推断,广告支持的内容应该会被观众不喜欢地观看,但我们的研究结果表明,提供引入mra的能力对直播内容消费(平均收视率和总观看时间)有显著的积极影响。我们发现,对这种反应的一个可行解释是,在干预之后,流媒体主播增加了广播时间、流频率(某种程度上)和质量,因为与更“传统”的媒体形式相比,这些调整在直播环境中更容易实施。我们进一步探讨了这些影响与初始成功、流媒体任期、内容活动、(流媒体)文化和时间影响之间的异质性。
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引用次数: 0
EXPRESS: Breaking Up to Move Forward: The Value Gains of Alliance Terminations 快讯:分拆前进:联盟终止的价值收益
IF 12.9 1区 管理学 Q1 BUSINESS Pub Date : 2025-07-25 DOI: 10.1177/00222429251364737
Mariia Koval, Viacheslav Iurkov, Stefan Wuyts
Prior alliance research in marketing has largely focused on factors enhancing alliance stability. Yet also alliance terminations can be valuable. They are intricately linked with firms’ strategies to (re)allocate resources to create financial value. The basic premise of this study is that an alliance termination increases firm value when investors interpret it as the firm’s intention to reallocate resources towards more promising market opportunities. The key question is how investors arrive at that interpretation. The prior literature suggests that the diversity of a firm’s alliance portfolio informs investors about its resource (re)allocation strategy. This argument relies on three assumptions: (1) firms face uncertainty, (2) resources invested in the terminated alliance are redeployable, and (3) the diverse alliance portfolio offers resource reallocation opportunities. These assumptions form the basis for the development of a contingency framework. Moderators are identified to capture (1) firms’ competitive environment and exposure to macroeconomic risk, (2) the fungible nature versus alliance-specificity of resources invested in the terminated alliance, and (3) efficiency and overlap with the other alliances in the portfolio. An event study of 427 firm-alliance termination announcements during 1985-2020 supports the predictions. The combined findings shed new light on alliance terminations, contributing to marketing theory and practice.
以往市场营销领域的联盟研究主要集中在提高联盟稳定性的因素上。然而,联盟的终止也可能是有价值的。它们与企业(重新)配置资源以创造财务价值的战略有着错综复杂的联系。本研究的基本前提是,当投资者将联盟终止解释为企业有意将资源重新配置到更有前景的市场机会时,联盟终止会增加企业价值。关键问题是投资者如何得出这样的解释。先前的文献表明,企业联盟投资组合的多样性告知投资者其资源(再)配置策略。这一论点基于三个假设:(1)企业面临不确定性;(2)投资于终止联盟的资源是可重新部署的;(3)多样化的联盟组合提供了资源重新配置的机会。这些假设构成了制定应急框架的基础。我们确定了调节因子来捕捉(1)企业的竞争环境和宏观经济风险敞口,(2)投资于终止联盟的资源的可替代性与联盟特异性,以及(3)投资组合中其他联盟的效率和重叠。一项对1985-2020年间427家公司联盟终止公告的事件研究支持了这一预测。综合研究结果为联盟终止提供了新的视角,对市场营销理论和实践做出了贡献。
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引用次数: 0
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Journal of Marketing
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