Statistical data account for a very large proportion of data published on open data platforms. This category of data are which are often of high quality, value and public interest; are gradually being published as 5-star linked open statistical data or data cubes (LOSD) for easy integration and cross-border comparability. However, publishing open data as linked data (i.e. graph oriented) significantly increases the technical skill requirements for end-user consumption. We address this problem by mediating the exploration and analysis of LOSD published on open data platforms through the use of data stories. After providing the requisite background information on LOSD, we identified data story patterns from extant literature and show how these patterns can be employed in analysing LOSD. Subsequently, we provide a case study to illustrate the use of these data story patterns as an end-user domain-specific language to explore and analyse LOSD. We argue that using data stories for exploring and analysing on open data platforms has the potential to significantly increase the adoption and use of (linked) open data.
{"title":"Mediating Open Data Consumption - Identifying Story Patterns for Linked Open Statistical Data","authors":"M. Janowski, A. Ojo, E. Curry, Lukasz Porwol","doi":"10.1145/3326365.3326386","DOIUrl":"https://doi.org/10.1145/3326365.3326386","url":null,"abstract":"Statistical data account for a very large proportion of data published on open data platforms. This category of data are which are often of high quality, value and public interest; are gradually being published as 5-star linked open statistical data or data cubes (LOSD) for easy integration and cross-border comparability. However, publishing open data as linked data (i.e. graph oriented) significantly increases the technical skill requirements for end-user consumption. We address this problem by mediating the exploration and analysis of LOSD published on open data platforms through the use of data stories. After providing the requisite background information on LOSD, we identified data story patterns from extant literature and show how these patterns can be employed in analysing LOSD. Subsequently, we provide a case study to illustrate the use of these data story patterns as an end-user domain-specific language to explore and analyse LOSD. We argue that using data stories for exploring and analysing on open data platforms has the potential to significantly increase the adoption and use of (linked) open data.","PeriodicalId":178287,"journal":{"name":"Proceedings of the 12th International Conference on Theory and Practice of Electronic Governance","volume":"32 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-04-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"133975966","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
The digitalization of every aspect of life is in full swing and becoming an all-embracing societal phenomenon. Public administrations worldwide, eager to increase their efficiency and effectiveness, are in a change process, induced by the pervasiveness of technological advancements. This development does not only mean the substitution of analogue processes by the integration of information technologies, but first and foremost leads to changing demands on the tasks, roles and competences of the ones, who need to implement those changes, i.e. the public servants. This study therefore explores relevant roles and respective competences with regard to IT in public administrations and offers tools for their successful preservation to master this e-induced change: Based on a literature review, document analyses and expert workshops, 19 reference roles in public administrations are identified that are important for the implementation of eGovernment. In addition, we develop role fact sheets and competence matrices as possible means for the identification and documentation, which in turn can be supportive of a possible future competence preservation.
{"title":"How to Master the \"E\": Tools for Competence Identification, Provision and Preservation in a Digitalized Public Sector","authors":"Nadine Ogonek, M. Räckers, J. Becker","doi":"10.1145/3326365.3326373","DOIUrl":"https://doi.org/10.1145/3326365.3326373","url":null,"abstract":"The digitalization of every aspect of life is in full swing and becoming an all-embracing societal phenomenon. Public administrations worldwide, eager to increase their efficiency and effectiveness, are in a change process, induced by the pervasiveness of technological advancements. This development does not only mean the substitution of analogue processes by the integration of information technologies, but first and foremost leads to changing demands on the tasks, roles and competences of the ones, who need to implement those changes, i.e. the public servants. This study therefore explores relevant roles and respective competences with regard to IT in public administrations and offers tools for their successful preservation to master this e-induced change: Based on a literature review, document analyses and expert workshops, 19 reference roles in public administrations are identified that are important for the implementation of eGovernment. In addition, we develop role fact sheets and competence matrices as possible means for the identification and documentation, which in turn can be supportive of a possible future competence preservation.","PeriodicalId":178287,"journal":{"name":"Proceedings of the 12th International Conference on Theory and Practice of Electronic Governance","volume":"91 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-04-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"114560357","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Digital governance offers tools for reducing transaction costs and compliance costs in the interactions among public, private and third sector as well as between individuals and government institutions. This research explores the effects of the digital services of Estonian Tax and Customs Board on enterprises that have an influence on the Estonian economy. The study also investigated improvements and developments expected by the enterprises in order to increase efficiency by reducing the administrative burden. The results of analysis indicate that usage of digital governance has a remarkable effect on raising the efficiency of enterprises by lessening the administrative burdens. Particular tax filing digital services can be executed by using on average 6.1 times less time compared with the same service being used in traditional manner. The real time economy in taxation has great potential to deliver positive outcomes, although attention should to be drawn involving the significant actors, when implementing the innovation.
{"title":"The Impact of Digital Governance on the Business Environment: the Case of Estonian Tax and Customs Board","authors":"Toomas Kästik","doi":"10.1145/3326365.3326430","DOIUrl":"https://doi.org/10.1145/3326365.3326430","url":null,"abstract":"Digital governance offers tools for reducing transaction costs and compliance costs in the interactions among public, private and third sector as well as between individuals and government institutions. This research explores the effects of the digital services of Estonian Tax and Customs Board on enterprises that have an influence on the Estonian economy. The study also investigated improvements and developments expected by the enterprises in order to increase efficiency by reducing the administrative burden. The results of analysis indicate that usage of digital governance has a remarkable effect on raising the efficiency of enterprises by lessening the administrative burdens. Particular tax filing digital services can be executed by using on average 6.1 times less time compared with the same service being used in traditional manner. The real time economy in taxation has great potential to deliver positive outcomes, although attention should to be drawn involving the significant actors, when implementing the innovation.","PeriodicalId":178287,"journal":{"name":"Proceedings of the 12th International Conference on Theory and Practice of Electronic Governance","volume":"45 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-04-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"114758596","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Success of a service lies in its usage and it's accessibility is extremely vital to increase the reach of a service. This paper covers a study of all-inclusiveness of some of the online services provided by the government of India. In addition to finding out the coverage of the online service to all types of users, the work also focuses on the adequacy of methods of accessibility verification and recommends the appropriate testing. In this paper, the solutions and recommendations are also given to make online services more accessible. The study has also helped to evolve the research areas to overcome accessibility concerns mainly related to security.
{"title":"Evaluation of Accessibility and Accessibility Audit Methods for e-Governance Portals","authors":"Saidarshan Bhagat, Padmaja Joshi","doi":"10.1145/3326365.3326394","DOIUrl":"https://doi.org/10.1145/3326365.3326394","url":null,"abstract":"Success of a service lies in its usage and it's accessibility is extremely vital to increase the reach of a service. This paper covers a study of all-inclusiveness of some of the online services provided by the government of India. In addition to finding out the coverage of the online service to all types of users, the work also focuses on the adequacy of methods of accessibility verification and recommends the appropriate testing. In this paper, the solutions and recommendations are also given to make online services more accessible. The study has also helped to evolve the research areas to overcome accessibility concerns mainly related to security.","PeriodicalId":178287,"journal":{"name":"Proceedings of the 12th International Conference on Theory and Practice of Electronic Governance","volume":"39 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-04-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"121254545","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Artificial Intelligence (AI) refers to a set of technologies through which "intelligent machines are gaining the ability to learn, improve and make calculated decisions in ways that enable them to perform tasks previously thought to rely solely on human experience, creativity, and ingenuity" [2]. As stated in the 2018 the UN E-Government Survey, major technological developments in software and hardware have enhanced the advancement of AI and its potential impact on society. Increased data collection and usage are magnifying the learning process of computers and improving the quality of AI systems which are heavily data-dependent. On the one hand, AI holds the promise to be a catalyst in accelerating development and allowing developing countries to leapfrog over some traditional obstacles. On the other hand, it brings along challenges such as its impact on the workforce, the ethical implications of some of its applications, and the need for capacity-building which would essentially overhaul the kind of education required for the next generation. This working paper analyzes the above issues from a public sector angle and raises questions which should be considered by public administrators and those working on digital government development in particular. Moreover, the analyses are built on the 2018 United Nations E-Government Survey findings and the working paper is expected to be discussed in detail in the preparatory meetings leading to the next edition of the United Nations E-Government Survey.
{"title":"Artificial Intelligence: Opportunities and Challenges for the Public Sector","authors":"Deniz Susar, V. Aquaro","doi":"10.1145/3326365.3326420","DOIUrl":"https://doi.org/10.1145/3326365.3326420","url":null,"abstract":"Artificial Intelligence (AI) refers to a set of technologies through which \"intelligent machines are gaining the ability to learn, improve and make calculated decisions in ways that enable them to perform tasks previously thought to rely solely on human experience, creativity, and ingenuity\" [2]. As stated in the 2018 the UN E-Government Survey, major technological developments in software and hardware have enhanced the advancement of AI and its potential impact on society. Increased data collection and usage are magnifying the learning process of computers and improving the quality of AI systems which are heavily data-dependent. On the one hand, AI holds the promise to be a catalyst in accelerating development and allowing developing countries to leapfrog over some traditional obstacles. On the other hand, it brings along challenges such as its impact on the workforce, the ethical implications of some of its applications, and the need for capacity-building which would essentially overhaul the kind of education required for the next generation. This working paper analyzes the above issues from a public sector angle and raises questions which should be considered by public administrators and those working on digital government development in particular. Moreover, the analyses are built on the 2018 United Nations E-Government Survey findings and the working paper is expected to be discussed in detail in the preparatory meetings leading to the next edition of the United Nations E-Government Survey.","PeriodicalId":178287,"journal":{"name":"Proceedings of the 12th International Conference on Theory and Practice of Electronic Governance","volume":"60 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-04-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"122886700","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Government at all levels in the UK and around the world face increasing challenges in regulating and governing their own use of data and data technologies, including at the local level. At the same time publics are increasingly aware of and critical towards incidents of data misuse and unethical data technology development. One solution to addressing these socio-technical questions of good government data use is public debate and inclusion through public engagement. In order to empirically develop a base on which such public engagement could rest, our aim is to compare and contrast different views on public engagement on government data use in the UK. We conducted a series of seven focus groups with government, technical, and non-technical publics on this topic. Transcripts from these focus groups were thematically analysed by group for common themes. All three groups expressed wariness towards increased data collection and monitoring, as well as a sense of criticism on whether local governments use data effectively in policy decision-making. In discussing their views of public engagement, the technical and government groups expressed concerns on the 'public' being data illiterate and all three groups imagined the 'public' as disinterested in data use and policy-making. In contrast, good public engagement was described as focusing both on the means and ends of policy-making with data, being influential on local government process, and offering multiple mechanisms of participation. In conclusion, while good public engagement is imagined as empowering and beneficial to publics and data technology development alike, participants struggled to imagine a public that would be interested in public engagement exercises. This suggests a first step in developing public engagement exercises on government data use within the UK is reflecting on the mechanisms that may lead to an actual or assumed disinterested and unaware public.
{"title":"Contrasting views of public engagement on local government data use in the UK","authors":"Emily S. Rempel, J. Barnett, Hannah Durrant","doi":"10.1145/3326365.3326381","DOIUrl":"https://doi.org/10.1145/3326365.3326381","url":null,"abstract":"Government at all levels in the UK and around the world face increasing challenges in regulating and governing their own use of data and data technologies, including at the local level. At the same time publics are increasingly aware of and critical towards incidents of data misuse and unethical data technology development. One solution to addressing these socio-technical questions of good government data use is public debate and inclusion through public engagement. In order to empirically develop a base on which such public engagement could rest, our aim is to compare and contrast different views on public engagement on government data use in the UK. We conducted a series of seven focus groups with government, technical, and non-technical publics on this topic. Transcripts from these focus groups were thematically analysed by group for common themes. All three groups expressed wariness towards increased data collection and monitoring, as well as a sense of criticism on whether local governments use data effectively in policy decision-making. In discussing their views of public engagement, the technical and government groups expressed concerns on the 'public' being data illiterate and all three groups imagined the 'public' as disinterested in data use and policy-making. In contrast, good public engagement was described as focusing both on the means and ends of policy-making with data, being influential on local government process, and offering multiple mechanisms of participation. In conclusion, while good public engagement is imagined as empowering and beneficial to publics and data technology development alike, participants struggled to imagine a public that would be interested in public engagement exercises. This suggests a first step in developing public engagement exercises on government data use within the UK is reflecting on the mechanisms that may lead to an actual or assumed disinterested and unaware public.","PeriodicalId":178287,"journal":{"name":"Proceedings of the 12th International Conference on Theory and Practice of Electronic Governance","volume":"39 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-04-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"123233370","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Muhammad Iqbal Hafizon, Adhi Wicaksono, Fabian Nur Farizan
Since the concept of Indonesia as the world's maritime fulcrum was initiated in 2014, the Government of Indonesia has begun to quickly formulate Indonesia's maritime connectivity policy. Indonesia's so-called "sea highway" (Tol Laut) program is one of them. However, this policy is considered to be less effective in solving logistical distribution chain problems which often caused the high price of basic goods in the market. Based on the results of the authors' observation, the process of dismantling containers at Indonesian ports can take more than 4 days. This is quite alarming, Indonesian port is the key to logistics distribution both between Indonesian islands and the international world, yet the condition. Therefore, the writing team formulated a concept of Indonesian "E-Toll Laut" (sea e-highway) policy as an e-governance solution to improve port management in Indonesia. E-Toll Laut itself is a name that the team of authors designates to explain the mechanism of blockchain port management in Indonesia. Based on the author's research team, this system is proven to be able to guarantee accountability, simplify the monitoring process, and accelerate bureaucratic processes and port transactions that are considered as accidents of the dwelling time process in Indonesia. The writing team then used Makassar port as a case study to give clearer picture for the problem.
{"title":"E-Toll Laut: Blockchain Port as the Key for Realizing Indonesia's Maritime Fulcrum","authors":"Muhammad Iqbal Hafizon, Adhi Wicaksono, Fabian Nur Farizan","doi":"10.1145/3326365.3326371","DOIUrl":"https://doi.org/10.1145/3326365.3326371","url":null,"abstract":"Since the concept of Indonesia as the world's maritime fulcrum was initiated in 2014, the Government of Indonesia has begun to quickly formulate Indonesia's maritime connectivity policy. Indonesia's so-called \"sea highway\" (Tol Laut) program is one of them. However, this policy is considered to be less effective in solving logistical distribution chain problems which often caused the high price of basic goods in the market. Based on the results of the authors' observation, the process of dismantling containers at Indonesian ports can take more than 4 days. This is quite alarming, Indonesian port is the key to logistics distribution both between Indonesian islands and the international world, yet the condition. Therefore, the writing team formulated a concept of Indonesian \"E-Toll Laut\" (sea e-highway) policy as an e-governance solution to improve port management in Indonesia. E-Toll Laut itself is a name that the team of authors designates to explain the mechanism of blockchain port management in Indonesia. Based on the author's research team, this system is proven to be able to guarantee accountability, simplify the monitoring process, and accelerate bureaucratic processes and port transactions that are considered as accidents of the dwelling time process in Indonesia. The writing team then used Makassar port as a case study to give clearer picture for the problem.","PeriodicalId":178287,"journal":{"name":"Proceedings of the 12th International Conference on Theory and Practice of Electronic Governance","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-04-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"130565957","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
In his budget speech, the Finance Minister, stated that the year, 2011-12 would be a transition towards a more transparent and result oriented economic management system in India. The Government would take major steps in placing the administrative procedures concerning taxation, trade and tariffs and social transfers on electronic interface, free of discretion and bureaucratic delays. In furtherance of these objectives and in compliance with the provisions of the IT Act, along with other related laws and recommendations made by the Reserve Bank of India (RBI), the Public Finance Management System (PFMS) established itself as a safe, secure, efficient and robust payment platform for the Government of India (GoI). The system enabled the successful delivery of payment services from Government Treasuries and Program Implementing Agencies (PIA) into beneficiaries' accounts with the capability that the executive, legislature, internal and external audit, and the citizen access all financial transactions pertaining to government expenditures. The system has expedited direct payments from paying units to citizens, government employees, contractors and other entities receiving payments, in facilitating paperless transaction in a secure environment, reducing overall cost and promoting green banking. The digitally signed e-pay orders are processed by the accredited banks to credit the beneficiary accounts through a bouquet of electronic payment instruments viz. ICBS (Intra Core Banking Solution) / NEFT (National Electronic Fund Transfer) / RTGS (Real Time Gross Settlement), AEPS (Aadhaar Enabled Payment System), NACH (National Automated Clearing House), etc. The Ministry of Finance has taken a big leap forward, with PFMS poised to develop as one of the largest financial management systems in the world, which would be critical in bringing about transformational accountability and transparency in financial management, promoting good governance.
{"title":"Digital Payments through PFMS - Facilitating digital inclusion and accelerating transformation to a 'Digital Economy'","authors":"D. Sengupta, Nagesh Shastri","doi":"10.1145/3326365.3326391","DOIUrl":"https://doi.org/10.1145/3326365.3326391","url":null,"abstract":"In his budget speech, the Finance Minister, stated that the year, 2011-12 would be a transition towards a more transparent and result oriented economic management system in India. The Government would take major steps in placing the administrative procedures concerning taxation, trade and tariffs and social transfers on electronic interface, free of discretion and bureaucratic delays. In furtherance of these objectives and in compliance with the provisions of the IT Act, along with other related laws and recommendations made by the Reserve Bank of India (RBI), the Public Finance Management System (PFMS) established itself as a safe, secure, efficient and robust payment platform for the Government of India (GoI). The system enabled the successful delivery of payment services from Government Treasuries and Program Implementing Agencies (PIA) into beneficiaries' accounts with the capability that the executive, legislature, internal and external audit, and the citizen access all financial transactions pertaining to government expenditures. The system has expedited direct payments from paying units to citizens, government employees, contractors and other entities receiving payments, in facilitating paperless transaction in a secure environment, reducing overall cost and promoting green banking. The digitally signed e-pay orders are processed by the accredited banks to credit the beneficiary accounts through a bouquet of electronic payment instruments viz. ICBS (Intra Core Banking Solution) / NEFT (National Electronic Fund Transfer) / RTGS (Real Time Gross Settlement), AEPS (Aadhaar Enabled Payment System), NACH (National Automated Clearing House), etc. The Ministry of Finance has taken a big leap forward, with PFMS poised to develop as one of the largest financial management systems in the world, which would be critical in bringing about transformational accountability and transparency in financial management, promoting good governance.","PeriodicalId":178287,"journal":{"name":"Proceedings of the 12th International Conference on Theory and Practice of Electronic Governance","volume":"56 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-04-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"132321004","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
The benefits of e-government have attracted many countries across the world to introduce e-government. There is, however, lack of studies in validating a measurement model for evaluating the adoption of e-government in developing countries. The purpose of this study is to develop and validate a measurement model for evaluating the adoption of e-government in developing countries from the perspective of citizens. A pre-test, pilot study, reliability test, the convergent validity, the goodness of model fit and the discriminant validity are performed based on the data collected from 478 respondents using a survey instrument distributed in Saudi Arabia to validate a measurement model. This study, furthermore, validates the measurement model through the use of the structural equation modeling. The results reveal that a total of ten constructs with 39-items are valid for investigating the adoption of e-government in developing countries. This survey instrument provides a useful set of refined measures that can be used in similar contexts for investigating the adoption of e-government.
{"title":"Critical factors for the adoption of e-government in developing countries: validation of a measurement model","authors":"A. Almukhlifi, Hepu Deng, B. Kam","doi":"10.1145/3326365.3326418","DOIUrl":"https://doi.org/10.1145/3326365.3326418","url":null,"abstract":"The benefits of e-government have attracted many countries across the world to introduce e-government. There is, however, lack of studies in validating a measurement model for evaluating the adoption of e-government in developing countries. The purpose of this study is to develop and validate a measurement model for evaluating the adoption of e-government in developing countries from the perspective of citizens. A pre-test, pilot study, reliability test, the convergent validity, the goodness of model fit and the discriminant validity are performed based on the data collected from 478 respondents using a survey instrument distributed in Saudi Arabia to validate a measurement model. This study, furthermore, validates the measurement model through the use of the structural equation modeling. The results reveal that a total of ten constructs with 39-items are valid for investigating the adoption of e-government in developing countries. This survey instrument provides a useful set of refined measures that can be used in similar contexts for investigating the adoption of e-government.","PeriodicalId":178287,"journal":{"name":"Proceedings of the 12th International Conference on Theory and Practice of Electronic Governance","volume":"110 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-04-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"127115612","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Information and Communication Technologies (ICTs) are understood to have distinctive social consequences. It is one of the most powerful forces that shape twenty-first century. Considering the huge prospective of ICTs in knowledge society, a recent trend particularly in case of developing countries like India is that the governments are attempting to provide internet access and improve online infrastructure for citizens. However, a wide range of literature goes on to suggest that the poorest and disadvantaged communities in the world include the women folk and that there is a certain and clear existence of 'gender divide' in the ICT arena. This research paper tries to describe the researcher's ongoing doctoral qualitative research work in Assam- a state in India, concerning the access and use of ICTs by grassroots women government functionaries; their issues and challenges in using ICTs and, perceptions about employing ICTs towards social change. The paper highlights the impressions of the researcher from the qualitative field work carried out in four districts of Assam. The doctoral study intends to identify the existing gap in ICT policy and the local context of Assam from a gender perspective.
{"title":"Women in Local E-Governance: A Case Study of Assam","authors":"Muktikam Hazarika, Joya Chakraborty","doi":"10.1145/3326365.3326425","DOIUrl":"https://doi.org/10.1145/3326365.3326425","url":null,"abstract":"Information and Communication Technologies (ICTs) are understood to have distinctive social consequences. It is one of the most powerful forces that shape twenty-first century. Considering the huge prospective of ICTs in knowledge society, a recent trend particularly in case of developing countries like India is that the governments are attempting to provide internet access and improve online infrastructure for citizens. However, a wide range of literature goes on to suggest that the poorest and disadvantaged communities in the world include the women folk and that there is a certain and clear existence of 'gender divide' in the ICT arena. This research paper tries to describe the researcher's ongoing doctoral qualitative research work in Assam- a state in India, concerning the access and use of ICTs by grassroots women government functionaries; their issues and challenges in using ICTs and, perceptions about employing ICTs towards social change. The paper highlights the impressions of the researcher from the qualitative field work carried out in four districts of Assam. The doctoral study intends to identify the existing gap in ICT policy and the local context of Assam from a gender perspective.","PeriodicalId":178287,"journal":{"name":"Proceedings of the 12th International Conference on Theory and Practice of Electronic Governance","volume":"93 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-04-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"124687931","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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