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A process-oriented model to measure product carbon footprint: an exploratory study based on multiple cases 面向过程的产品碳足迹测量模型:基于多案例的探索性研究
3区 管理学 Q1 ENGINEERING, INDUSTRIAL Pub Date : 2023-10-10 DOI: 10.1080/09537287.2023.2266410
Jialun Hu, Yongjiang Shi, Yang Cheng, Zheng Liu
Climate change is global challenge and decarbonisation becomes top agenda for manufacturing firms. As it is generally recognized that only the measured get managed, an understanding and measuring of the Product Carbon Footprint (PCF) is now needed. International standards have provided the basic steps for carbon footprint measurement, yet, in practice, there is knowledge insufficiency and high cost. This paper aims to answer the research question: ‘How can companies conduct PCF measurement projects effectively?’. This research adopts the qualitative method with multiple case studies. Data is collected through interviews with operation managers and the sustainability specialists of nine manufacturing companies, with a focus on the motivation and details of activities relating to their PCF measurement projects. Through within-case and cross-case analysis, a process model is proposed alongside the identification of three types of PCF, trial-oriented, process-oriented, and market-oriented PCF. A series of tailored measurement process models are further developed according to the PCF scenarios. The holistic process model contributes to the understanding of a PCF measurement that is based on empirical evidence. Practically, the process model can serve as a ‘cookbook’ to implement PCF measurement projects.
气候变化是全球性挑战,脱碳成为制造业的首要议程。由于人们普遍认识到只有被测量的才能得到管理,现在需要理解和测量产品碳足迹(PCF)。国际标准提供了碳足迹测量的基本步骤,但在实践中存在知识不足和成本高的问题。本文旨在回答“企业如何有效地开展PCF测量项目”这一研究问题。本研究采用多案例定性研究方法。通过对九家制造公司的运营经理和可持续发展专家的访谈收集数据,重点关注与他们的PCF测量项目相关的活动的动机和细节。通过案例内和跨案例分析,提出了一个流程模型,并确定了三种类型的PCF:面向试验、面向流程和面向市场的PCF。根据PCF场景,进一步开发了一系列定制的测量过程模型。整体过程模型有助于理解基于经验证据的PCF测量。实际上,过程模型可以作为实现PCF度量项目的“食谱”。
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引用次数: 1
Fast-and-frugal heuristics: an exploration into building an adaptive toolbox to assess the uncertainty of rework 快速和节俭的启发式:探索建立一个自适应工具箱来评估返工的不确定性
3区 管理学 Q1 ENGINEERING, INDUSTRIAL Pub Date : 2023-10-10 DOI: 10.1080/09537287.2023.2257178
Peter E. D. Love, Jane Matthews, Lavagnon A. Ika
Performing rework within the production system of construction is the most expensive waste that confronts organisations, with its causation yet to be fully understood in practice. Any effort to assess the risk of rework poses challenges due to limited information about its frequency and causes, rendering the use of statistical models immeasurable. Research has shown that fast-and-frugal heuristics enable epistemic success under conditions of uncertainty and cognitive complexity – they are accurate, fast, and rely on limited information. Thus, this paper proposes the following research question: How can fast-and-frugal heuristics effectively assess the uncertainty of rework in construction? The theoretical framing of ecological rationality provides an environmental structure for bounded rationality to explore this question, enabling a person’s ‘adaptive toolbox’ of fast-and-frugal heuristics tailored for different epistemic and pragmatic decisions to be utilised. Situations during the construction of a transport infrastructure mega-project (>AU$18 billion) where there was profound uncertainty surrounding rework are presented. The heuristics, intuitively drawn from an individual’s adaptive toolbox used to form judgments to assess the uncertainty of rework, are identified. The theoretical and practical implications of the paper are discussed before presenting suggestions for future research to help build a robust adaptive toolbox to be utilised for assessing the uncertainty of rework in construction.
在建筑生产系统中进行返工是组织面临的最昂贵的浪费,其原因尚未在实践中得到充分理解。由于关于返工频率和原因的信息有限,任何评估返工风险的努力都会带来挑战,这使得统计模型的使用无法测量。研究表明,在不确定和认知复杂性的条件下,快速和节俭的启发式能够使认知成功——它们准确、快速,并且依赖于有限的信息。因此,本文提出了以下研究问题:快速节俭启发式如何有效评估施工返工的不确定性?生态理性的理论框架为探索这个问题的有限理性提供了一个环境结构,使一个人的“适应性工具箱”能够为不同的认知和实用主义决策量身定制快速和节俭的启发式。在运输基础设施大型项目(> 180亿澳元)的建设过程中,提出了围绕返工存在深刻不确定性的情况。启发式,直观地从个人的适应性工具箱中提取,用于形成判断,以评估返工的不确定性。本文讨论了本文的理论和实践意义,然后提出了未来研究的建议,以帮助建立一个强大的自适应工具箱,用于评估施工中返工的不确定性。
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引用次数: 0
Decoding the context of servitization: socio-technical pivots on the journey to service-oriented business models in manufacturing firms 解读服务化的背景:制造业企业面向服务的商业模式之旅的社会技术支点
3区 管理学 Q1 ENGINEERING, INDUSTRIAL Pub Date : 2023-10-02 DOI: 10.1080/09537287.2023.2261880
Julian Kurtz, Patrick Meyer, Angela Roth
Servitization has been discussed in academia and practice for decades, but there is still a lack of concrete guidance for manufacturing firms to orchestrate their servitization journeys. This study addresses this deficiency by analysing 88 annual reports of manufacturing firms. Using a multi-cycle inductive coding approach, six pivotal factors in servitization journeys were derived in order to decode their context. The pivotal factors represent fields of action in which manufacturing firms are currently active on their servitization journeys. They include both frontstage (e.g. market proposition) and backstage (e.g. process excellence) factors and predominantly emphasise technological over social activities. This exploratory study contributes to a more nuanced and contextualised understanding of the transformation of manufacturers into service-oriented firms. More importantly, this study sheds new light on servitization research by applying a socio-technical perspective and proposes a practical structuring of the servitization journey with tandems to navigate the journey.
服务化已经在学术界和实践中讨论了几十年,但制造企业仍然缺乏具体的指导来协调他们的服务化之旅。本研究通过分析88家制造企业的年度报告来解决这一不足。利用多周期归纳编码方法,推导出服务化过程中的六个关键因素,以解码其上下文。关键因素代表了制造企业目前在服务化之旅中活跃的行动领域。它们包括前台(如市场主张)和后台(如流程卓越)因素,并主要强调技术而不是社会活动。这一探索性研究有助于对制造商向服务型公司转变的更细致和情境化的理解。更重要的是,本研究运用社会技术的视角,为服务化研究提供了新的视角,并提出了一种实用的服务化之旅的结构,并提出了串联导航之旅。
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引用次数: 0
Benefits realisation: case studies in public major project delivery with recommendations for practice 效益实现:公共重大项目交付的案例研究及实践建议
3区 管理学 Q1 ENGINEERING, INDUSTRIAL Pub Date : 2023-09-11 DOI: 10.1080/09537287.2023.2256287
Terry Williams, Hang Vo, Mike Bourne, Pippa Bourne, Richard Kirkham, Gordon Masterton, Paolo Quattrone, Carolina Toczycka
Public projects are enablers of policy and are often framed within a political context characterized by the unpredictable, emergent, ambiguous and contextual; this creates tensions around conceptualizations of project performance and project success. Public projects are generally authorized based on a favourable benefit-to-cost ratio, so ex-post scrutiny of realized benefits is crucial to effective evaluation. Nevertheless, evidence suggests that sometimes, the focus on project delivery may come at the expense of benefits realization. This paper describes part of a wider programme of research into benefits realization in public projects. We present ‘deep dives’ into 3 UK projects and draw on a formal theoretical base to consider questions such as ‘what is a benefit?’, ‘how good are we at defining benefits/beneficiaries?’, ’how can we manage and capture evolving benefits in complex environments?’; ‘how do we recognize and accept complexity while the environment changes?’ and ‘what effects does this have on our understanding of benefits realization?’. This paper presents an analysis of the case studies and provides a synthesis of the main findings. We make eight recommendations for professional practice in the field of benefits management and set out some conclusions relevant to the wider discourse on the evaluation of investment in public projects.
公共项目是政策的推动者,通常是在不可预测、紧急、模糊和背景的政治背景下制定的;这在项目绩效和项目成功的概念化方面造成了紧张。公共项目通常是根据有利的效益成本比批准的,因此对实现效益的事后审查对有效评价至关重要。然而,有证据表明,有时,对项目交付的关注可能会以牺牲利益实现为代价。本文描述了公共项目效益实现研究的一部分。我们将对3个英国项目进行“深入研究”,并利用正式的理论基础来思考诸如“好处是什么?”,“我们在确定福利/受益人方面做得有多好?”,“我们如何在复杂的环境中管理和获取不断变化的利益?”“随着环境的变化,我们如何认识和接受复杂性?”以及“这对我们理解利益实现有什么影响?”本文对案例研究进行了分析,并对主要研究结果进行了综合。我们为利益管理领域的专业实践提出了八项建议,并提出了一些与公共项目投资评估相关的结论。
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引用次数: 0
Industry 4.0 digital transformation and opportunities for supply chain resilience: a comprehensive review and a strategic roadmap 工业4.0数字化转型和供应链弹性的机遇:全面回顾和战略路线图
3区 管理学 Q1 ENGINEERING, INDUSTRIAL Pub Date : 2023-09-11 DOI: 10.1080/09537287.2023.2252376
Morteza Ghobakhloo, Mohammad Iranmanesh, Behzad Foroughi, Ming-Lang Tseng, Davoud Nikbin, Ahmad A. A. Khanfar
Despite interest in opportunities that Industry 4.0 offers for Supply Chain Resilience (SCR), little is known about the underlying mechanisms for such contributions. The study develops a roadmap that explains how supply chains can capitalize on Industry 4.0 SCR functions. The study conducted a content-centric literature review and identified 16 functions through which Industry 4.0 enhances SCR. Results reveal that the Industry 4.0 SCR functions identified are highly interrelated, and supply chain members should align their digitalization strategies with the sequence in which Industry 4.0 delivers these functions. Industry 4.0 contribution to SCR first involves delivering data-centric functions such as supply chain automation, information and communication quality, process monitoring, and visibility. Industry 4.0 further allows supply chain partners to collaborate better on improving supply chain mapping, complexity management, and innovation capabilities. Through these functions and by increasing transparency, flexibility, and agility of supply chain operations, Industry 4.0 delivers more dependent but consequential resilience functions such as supply chain responsiveness, adaptive capability, and continuity management. The roadmap further explains how each pair of Industry 4.0 SCR functions mutually interact while contributing to the overall resilience of the supply chain. The study discusses possible implications and outlines important avenues for future research.
尽管人们对工业4.0为供应链弹性(SCR)提供的机会感兴趣,但对这种贡献的潜在机制知之甚少。该研究制定了一个路线图,解释了供应链如何利用工业4.0 SCR功能。该研究进行了以内容为中心的文献综述,并确定了工业4.0增强SCR的16个功能。结果表明,确定的工业4.0 SCR功能是高度相关的,供应链成员应将其数字化战略与工业4.0提供这些功能的顺序保持一致。工业4.0对SCR的贡献首先涉及提供以数据为中心的功能,如供应链自动化、信息和通信质量、过程监控和可见性。工业4.0进一步使供应链合作伙伴能够更好地协作,改进供应链映射、复杂性管理和创新能力。通过这些功能以及提高供应链运营的透明度、灵活性和敏捷性,工业4.0提供了更多依赖但相应的弹性功能,如供应链响应能力、自适应能力和连续性管理。该路线图进一步解释了每对工业4.0 SCR功能如何相互作用,同时有助于供应链的整体弹性。该研究讨论了可能的影响,并概述了未来研究的重要途径。
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引用次数: 3
Do measurement methods matter? A meta-analysis of antecedents and outcomes of contractual governance in interorganisational relationships 测量方法重要吗?组织间关系中契约治理的前因和结果的元分析
3区 管理学 Q1 ENGINEERING, INDUSTRIAL Pub Date : 2023-09-11 DOI: 10.1080/09537287.2023.2255869
Lihan Zhang, Tianhuan Ding, Yongcheng Fu
Existing literature uses multiple measurement methods for contractual governance; however, it is unclear whether such differences impact the effect sizes of the relationships between contractual governance and its antecedents and outcomes in interorganisational relationships. This study revisits commonly explored relationships by examining the moderating impacts of the measurement factors. We meta-analysed 141 articles involving 32,763 interorganisational relationships. The results indicate that subjective and objective measurements cannot be interchangeable in certain relationships. Contractual governance, measured by multiple dimensions and multiple items per dimension, exhibits a stronger relationship with other constructs. Furthermore, mixing contract provisions and contract applications when using reflective indicators to measure contractual governance is not a serious issue. These findings advance our understanding of the boundary conditions of the relationships between contractual governance and other constructs. An implication for managers is that they should pay attention to both contracts per se and how contracts are subjectively perceived.
现有文献对契约治理采用了多种测量方法;然而,目前尚不清楚这些差异是否会影响组织间关系中契约治理及其前提和结果之间关系的效应大小。本研究通过检查测量因素的调节影响,重新审视了通常探索的关系。我们荟萃分析了141篇涉及32,763个组织间关系的文章。结果表明,主观测量和客观测量在一定的关系中是不能互换的。契约治理,通过多个维度和每个维度的多个项目来衡量,显示出与其他结构更强的关系。此外,当使用反思性指标来衡量合同治理时,混合合同条款和合同应用并不是一个严重的问题。这些发现促进了我们对契约治理和其他结构之间关系的边界条件的理解。对管理人员的启示是,他们既应该关注合同本身,也应该关注合同是如何被主观感知的。
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引用次数: 0
Industrialized housebuilding business strategies and the design of performance management systems 工业化住宅建筑企业战略与绩效管理体系设计
IF 8.3 3区 管理学 Q1 ENGINEERING, INDUSTRIAL Pub Date : 2023-09-10 DOI: 10.1080/09537287.2021.1992030
Wolfgang Grenzfurtner, Martin Rudberg, Kristina Loike, R. Mayrhofer, M. Gronalt
Abstract Performance management systems (PMS) are essential instruments for the evidence-based management of on-site production within the industrialized housebuilding (IHB) sector. The information required for more evidence-based decision-making is determined by the business strategies and should be reflected in the design of the PMS. The aim of this study is to clarify, report on and analyze the influence which different strategic orientations have on the PMS. For this purpose, a multiple case study was conducted within the IHB sector of Austria, Germany and Switzerland. The findings revealed those business strategies which led companies to develop specific features within their PMS and showed which specific indicators are relevant for managing on-site performance. In addition, the findings identify weaknesses in performance measurement but also best practice examples. Based on the findings, a differentiated approach towards the ongoing refinement of PMS is suggested, allowing management to be more focussed on strategic objectives.
绩效管理系统(PMS)是工业化房屋建筑(IHB)部门现场生产的循证管理的重要工具。更多基于证据的决策所需的信息由业务战略决定,并应反映在PMS的设计中。本研究的目的是澄清、报告和分析不同的战略导向对PMS的影响。为此目的,在奥地利、德国和瑞士的IHB部门进行了多案例研究。调查结果揭示了那些导致公司在其PMS中开发特定功能的业务策略,并显示了与管理现场绩效相关的特定指标。此外,调查结果指出了绩效衡量方面的弱点,但也提供了最佳实践示例。根据调查结果,建议对持续改进项目前管理系统采取不同的办法,使管理部门能够更加集中于战略目标。
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引用次数: 2
Developing resilience in disaster relief operations management through lean transformation 通过精益转型发展救灾行动管理的复原力
IF 8.3 3区 管理学 Q1 ENGINEERING, INDUSTRIAL Pub Date : 2022-03-04 DOI: 10.1080/09537287.2022.2026671
A. Hussain, T. Masood, Haris Munir, M. S. Habib, M. Farooq
Abstract The impact of disasters in terms of the loss of human lives, infrastructure, and economy has been increasing over time. Planning and management strategies for disaster relief operations (DROs) have got the attention of researchers and policymakers, particularly on how to achieve resilience in such operations. This research aims to investigate the use of the lean transformation approach, which in this context is the process of evaluating relief operations’ performance in terms of responsiveness and road mapping interventions, for achieving resilience in DROs. A systematic lean-based method instigated through DROs’ management initiative was developed. This was validated through an empirical industrial fire case study where selected lean concepts and tools like Suppliers, Inputs, Process, Outputs and Customer (SIPOC)-analysis, value stream maps (VSM), key performance indicators (KPIs), fishbone diagram, and plan-do-check-act (PDCA) were used to investigate DROs resilience in terms of their responsiveness. The VSMs were developed for ‘as-is’ and ‘to-be’ scenarios, and comparative analysis against standardized KPIs was carried out. The lean transformation approach was found effective in the studied case of industrial fire for developing resilience in DROs. Furthermore, lean tools could help in devising pragmatic strategies to prevent delays and achieve enhanced resilience through better coordination, communication, capacity building, and awareness. This research contributes to the operations management and disaster management fields through lean transformation.
随着时间的推移,灾害对人类生命、基础设施和经济的影响越来越大。救灾行动的规划和管理战略已经引起了研究人员和决策者的注意,特别是如何在救灾行动中实现复原力。本研究旨在探讨精益转型方法的使用,在此背景下,精益转型是评估救灾行动在响应性和道路测绘干预方面的表现的过程,以实现救灾行动的弹性。通过DROs的管理主动性,开发了一种系统的基于精益的方法。这是通过一个经验工业火灾案例研究来验证的,其中选择了精益概念和工具,如供应商、投入、过程、产出和客户(SIPOC)分析、价值流图(VSM)、关键绩效指标(kpi)、鱼骨图和计划-执行-检查-行动(PDCA),用于调查DROs的响应能力。针对“现状”和“未来”场景开发了vsm,并对标准化kpi进行了比较分析。通过对工业火灾案例的研究,发现精益转型方法对发展DROs弹性是有效的。此外,精益工具可以帮助制定务实的战略,以防止延误,并通过更好的协调、沟通、能力建设和意识来增强复原力。本研究透过精益转型,对营运管理与灾害管理等领域有所贡献。
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引用次数: 6
How to assess investments in industry 4.0 technologies? A multiple-criteria framework for economic, financial, and sociotechnical factors 如何评估对工业4.0技术的投资?经济、金融和社会技术因素的多重标准框架
IF 8.3 3区 管理学 Q1 ENGINEERING, INDUSTRIAL Pub Date : 2022-02-14 DOI: 10.1080/09537287.2022.2035445
Rodrigo Pessotto Almeida, N. F. Ayala, G. B. Benitez, F. K. Kliemann Neto, A. G. Frank
Abstract Companies that want to adopt Industry 4.0 (I4.0) technologies may face difficulties evaluating the return on I4.0 investments. The complexity of implementing such technologies and uncertainties regarding the technological requirements, benefits, and organizational impacts make investment decisions challenging in this context. We propose an investment appraisal framework for I4.0 technologies adoption based on a multiple-criteria decision making (MCDM) approach. Using the Innovation Diffusion and Sociotechnical theories, we build a framework with three main stages (knowledge, persuasion, and decision) to guide practitioners through an analysis of I4.0 investments from three different perspectives: Economic, Financial, and Sociotechnical factors. We provide conceptual criteria for investment appraisal and a methodological approach to combine quantitative and qualitative data for the comparative assessment. We show an empirical application of this framework to assess ten I4.0 technology projects proposed in a multinational company. The application helps to illustrate the use of this tool. It brings new practical insights into how to organize I4.0 investment projects into the following categories: strategic or structuring, value-creating, and side investments. We also show the need to include several qualitative requirements and benefits in the technology evaluation to obtain a more robust view of Industry 4.0 investment priorities.
{"title":"How to assess investments in industry 4.0 technologies? A multiple-criteria framework for economic, financial, and sociotechnical factors","authors":"Rodrigo Pessotto Almeida, N. F. Ayala, G. B. Benitez, F. K. Kliemann Neto, A. G. Frank","doi":"10.1080/09537287.2022.2035445","DOIUrl":"https://doi.org/10.1080/09537287.2022.2035445","url":null,"abstract":"Abstract Companies that want to adopt Industry 4.0 (I4.0) technologies may face difficulties evaluating the return on I4.0 investments. The complexity of implementing such technologies and uncertainties regarding the technological requirements, benefits, and organizational impacts make investment decisions challenging in this context. We propose an investment appraisal framework for I4.0 technologies adoption based on a multiple-criteria decision making (MCDM) approach. Using the Innovation Diffusion and Sociotechnical theories, we build a framework with three main stages (knowledge, persuasion, and decision) to guide practitioners through an analysis of I4.0 investments from three different perspectives: Economic, Financial, and Sociotechnical factors. We provide conceptual criteria for investment appraisal and a methodological approach to combine quantitative and qualitative data for the comparative assessment. We show an empirical application of this framework to assess ten I4.0 technology projects proposed in a multinational company. The application helps to illustrate the use of this tool. It brings new practical insights into how to organize I4.0 investment projects into the following categories: strategic or structuring, value-creating, and side investments. We also show the need to include several qualitative requirements and benefits in the technology evaluation to obtain a more robust view of Industry 4.0 investment priorities.","PeriodicalId":20627,"journal":{"name":"Production Planning & Control","volume":"18 1","pages":""},"PeriodicalIF":8.3,"publicationDate":"2022-02-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"82346319","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 9
Development of fuzzy based ergonomic-value stream mapping (E-VSM) tool: a case study in Indian glass artware industry 基于模糊人机工程学价值流映射(E-VSM)工具的开发:以印度玻璃工艺品行业为例
IF 8.3 3区 管理学 Q1 ENGINEERING, INDUSTRIAL Pub Date : 2022-02-09 DOI: 10.1080/09537287.2022.2035447
Bhawana Rathore, A. Pundir, Rauf Iqbal, Rohit Gupta
Abstract In a competitive working environment, conscious workers and stringent labour regulations have forced Small and Medium-sized Enterprises (SMEs) to focus on operational performance along with workers' performance and their health issues. Evidence from literature uncovered that lean implementation in the manufacturing industry worsens the workers' health and safety due to the lack of consideration of social aspects. This ignorance has forced SMEs to focus on considering social aspects along with economic and environmental aspects for improving their workers' health and safety. Therefore, this study aims to develop a tool that integrates lean and ergonomics to improve the workers' health and safety, along with operational performance. Hence, Human Factors and Ergonomic (HFE) indicators were incorporated into the VSM tool under a fuzzy environment. The Fuzzy-based Ergonomic-Value Stream Mapping (E-VSM) tool identifies the area of scope for ergonomic and managerial interventions at the workplace and evaluates the HFE indicators with lean indicators. This integrated tool helps management to improve the Workers’ health and safety and enhance operational performance synergistically.
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引用次数: 6
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Production Planning & Control
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