Pub Date : 2019-06-20DOI: 10.11634/216796061706973
P. Das
Demonetization is a drastic intervention into the economy involving removal of the legal tender status of a currency. Demonetization is used as a tool to stabilize a currency and fight inflation, to facilitate trade and access to markets and to push informal economic activity into more transparency and away from black and gray markets. Impact of demonetization is extremely immense and fundamentally major as far as Indian economy is concerned. An attempt has been made in this paper to discover the elements and effects of demonetization on the Indian economy and its kin. It is observed that the principle for leading demonetization by the Government was to evacuate black money which appeared to be vital for arresting anti-national activities and for fighting against corruption. The exercise may produce various short-term or long-term impacts on economy. The study attempts to perceive the meaning and reasons of demonetization. This study also gives an insight into the positive and negative impact of demonetization on Indian economy. Keywords: Demonetization, Indian economy, Black money, Currency, Government, Corruption
{"title":"Impact of Demonetization on Indian Economy","authors":"P. Das","doi":"10.11634/216796061706973","DOIUrl":"https://doi.org/10.11634/216796061706973","url":null,"abstract":"Demonetization is a drastic intervention into the economy involving removal of the legal tender status of a currency. Demonetization is used as a tool to stabilize a currency and fight inflation, to facilitate trade and access to markets and to push informal economic activity into more transparency and away from black and gray markets. Impact of demonetization is extremely immense and fundamentally major as far as Indian economy is concerned. An attempt has been made in this paper to discover the elements and effects of demonetization on the Indian economy and its kin. It is observed that the principle for leading demonetization by the Government was to evacuate black money which appeared to be vital for arresting anti-national activities and for fighting against corruption. The exercise may produce various short-term or long-term impacts on economy. The study attempts to perceive the meaning and reasons of demonetization. This study also gives an insight into the positive and negative impact of demonetization on Indian economy. \u0000Keywords: Demonetization, Indian economy, Black money, Currency, Government, Corruption","PeriodicalId":206506,"journal":{"name":"American Journal of Business and Management","volume":"44 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-06-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"127578235","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2019-02-19DOI: 10.11634/216796061706962
P. Das
Time management develops strategies to maximize time to achieve personal and organizational goals. Organizational strategies benefit the individual leader as well the organization like planning, goal setting, delegation, decision authority, and work life balance. The purpose of this article is to provide an overview for those interested in the current state‐of‐the‐art in time management research. The review demonstrates that time management behaviors relate positively to perceived control of time, job satisfaction and health, and negatively to stress. This review makes clear which effects may be expected of time management, which aspects may be most useful for which individuals, and which work characteristics would enhance or hinder positive effects. Its outcomes may help to develop more effective time management practices. The article examines the reasons for the increasing popularity of time management. It then reviews some of the major concepts contained in the literature: efficiency, effectiveness and life goals; how to find the time; keeping a time log; time planning systems; getting organized; and how to become an effective time manager. Keywords: Time management, Time planning, Performance outcomes, Job satisfaction, Training, Control, Self-development
{"title":"An Introduction to the Study of Time management","authors":"P. Das","doi":"10.11634/216796061706962","DOIUrl":"https://doi.org/10.11634/216796061706962","url":null,"abstract":"Time management develops strategies to maximize time to achieve personal and organizational goals. Organizational strategies benefit the individual leader as well the organization like planning, goal setting, delegation, decision authority, and work life balance. The purpose of this article is to provide an overview for those interested in the current state‐of‐the‐art in time management research. The review demonstrates that time management behaviors relate positively to perceived control of time, job satisfaction and health, and negatively to stress. This review makes clear which effects may be expected of time management, which aspects may be most useful for which individuals, and which work characteristics would enhance or hinder positive effects. Its outcomes may help to develop more effective time management practices. The article examines the reasons for the increasing popularity of time management. It then reviews some of the major concepts contained in the literature: efficiency, effectiveness and life goals; how to find the time; keeping a time log; time planning systems; getting organized; and how to become an effective time manager. \u0000 Keywords: Time management, Time planning, Performance outcomes, Job satisfaction, Training, Control, Self-development","PeriodicalId":206506,"journal":{"name":"American Journal of Business and Management","volume":"21 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-02-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"127152574","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2019-02-19DOI: 10.11634/216796061706954
K. Nair, W. James, Samer Shilbayeh Shilbayeh
Leadership plays an important role in the success of organization and employee motivation. The culture of leadership in this region has been shaped over centuries through a variety of factors, such as reputation, family, and religion, which continue to influence decision-making. Unlike many other regions in the world, a diverse range of nationalities and different cultures characterize the Middle East and particularly the United Arab Emirates. Official estimates suggest that the United Arab Emirates (UAE) hosts some 200 different nationalities. In such a context, diversity becomes an enormous challenge for organizations to choose the right leader with the appropriate leadership style to assure their success. Human Resource functions need to ensure that they choose the right people, management practices, and processes that will develop the right leaders who can lead and motivate employees to achieve the organization’s vision and mission.
{"title":"An Analysis of the Role of Motivation in Leadership Styles Utilized by Today’s Leaders in the “SMART” Organizations in the United Arab Emirates","authors":"K. Nair, W. James, Samer Shilbayeh Shilbayeh","doi":"10.11634/216796061706954","DOIUrl":"https://doi.org/10.11634/216796061706954","url":null,"abstract":"Leadership plays an important role in the success of organization and employee motivation. The culture of leadership in this region has been shaped over centuries through a variety of factors, such as reputation, family, and religion, which continue to influence decision-making. Unlike many other regions in the world, a diverse range of nationalities and different cultures characterize the Middle East and particularly the United Arab Emirates. Official estimates suggest that the United Arab Emirates (UAE) hosts some 200 different nationalities. In such a context, diversity becomes an enormous challenge for organizations to choose the right leader with the appropriate leadership style to assure their success. Human Resource functions need to ensure that they choose the right people, management practices, and processes that will develop the right leaders who can lead and motivate employees to achieve the organization’s vision and mission.","PeriodicalId":206506,"journal":{"name":"American Journal of Business and Management","volume":"81 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-02-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"126270641","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2018-12-19DOI: 10.11634/216796061706948
Opeoluwa Adeniyi
The study determined the tendency for public debt sustainability in Nigeria by examining the responsiveness of fiscal authorities to rising debt accumulation. The study employed the error correction methodology to estimate the fiscal reaction functions used in the study. The Johansen cointegration tests revealed the existence of long run relationship between public debt and primary balance among other variables in the models estimated. The existence of cointegrating relationship in all models revealed that the necessary condition of achieving debt sustainability is satisfied. However, the sufficiency condition for a sustainable debt could not be met. The violation of the tenet of the intertemporal budget constraint, in the long run, suggested that fiscal authorities could not generate enough surpluses in reaction to public debt increases. The primary balance exhibited a negative response towards all contemporaneous values of public debt components thereby corroborating the long run findings. However, the response of primary balance to the lagged values of external, domestic and total debt in the short run was positive in line to the government budget constraint; a signal of a sustainable public debt in the short run. The study concluded that the fiscal operations of Nigerian government could not sufficiently allow for a sustainable debt; hence, the consistent running of this fiscal stance could either spur harsh adjustment measures in the long run or result to insolvency and default.
{"title":"Fiscal Reaction Functions and Public Debt Sustainability in Nigeria: An Error Correction Mechanism Approach.","authors":"Opeoluwa Adeniyi","doi":"10.11634/216796061706948","DOIUrl":"https://doi.org/10.11634/216796061706948","url":null,"abstract":"The study determined the tendency for public debt sustainability in Nigeria by examining the responsiveness of fiscal authorities to rising debt accumulation. The study employed the error correction methodology to estimate the fiscal reaction functions used in the study. The Johansen cointegration tests revealed the existence of long run relationship between public debt and primary balance among other variables in the models estimated. The existence of cointegrating relationship in all models revealed that the necessary condition of achieving debt sustainability is satisfied. However, the sufficiency condition for a sustainable debt could not be met. The violation of the tenet of the intertemporal budget constraint, in the long run, suggested that fiscal authorities could not generate enough surpluses in reaction to public debt increases. The primary balance exhibited a negative response towards all contemporaneous values of public debt components thereby corroborating the long run findings. However, the response of primary balance to the lagged values of external, domestic and total debt in the short run was positive in line to the government budget constraint; a signal of a sustainable public debt in the short run. The study concluded that the fiscal operations of Nigerian government could not sufficiently allow for a sustainable debt; hence, the consistent running of this fiscal stance could either spur harsh adjustment measures in the long run or result to insolvency and default.","PeriodicalId":206506,"journal":{"name":"American Journal of Business and Management","volume":"71 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2018-12-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"130054781","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2018-12-19DOI: 10.11634/216796061706950
M. Hina
Accountancy has evolved as an important profession in an organization. Professional accountancy plays a vital role that contributes to the overall progress and stability of an organization. Professional accountancy helps the businesses to reduce cost, mitigate the risk and improve profitability. This paper aims to check the importance of different factors such as education and knowledge regarding IFRS, information technology and government legislation in the evolving trends of this profession in a developing economy like Pakistan. Our findings suggest that information technology positively affect the emerging trends of professional accountancy. Further result shows that professional accountants` knowledge about IFRS and Govt. legislation is insufficient. For the evolving economy as Pakistan the education and training mechanism of professional accountants should inculcate the interaction of accounting system and legal system. It may enable accountants to expand accounting applications to a wide variety of business and financial settings and prepare for public and private accounting positions that will play its role in the improvement of accurate financial disclosures.
{"title":"Accountancy as unfolding profession: A case of Pakistan","authors":"M. Hina","doi":"10.11634/216796061706950","DOIUrl":"https://doi.org/10.11634/216796061706950","url":null,"abstract":"Accountancy has evolved as an important profession in an organization. Professional accountancy plays a vital role that contributes to the overall progress and stability of an organization. Professional accountancy helps the businesses to reduce cost, mitigate the risk and improve profitability. This paper aims to check the importance of different factors such as education and knowledge regarding IFRS, information technology and government legislation in the evolving trends of this profession in a developing economy like Pakistan. Our findings suggest that information technology positively affect the emerging trends of professional accountancy. Further result shows that professional accountants` knowledge about IFRS and Govt. legislation is insufficient. For the evolving economy as Pakistan the education and training mechanism of professional accountants should inculcate the interaction of accounting system and legal system. It may enable accountants to expand accounting applications to a wide variety of business and financial settings and prepare for public and private accounting positions that will play its role in the improvement of accurate financial disclosures.","PeriodicalId":206506,"journal":{"name":"American Journal of Business and Management","volume":"71 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2018-12-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"131263658","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2018-04-14DOI: 10.11634/216796061706918
Dhiya Abdullah Al Wazzan
The complementary between IT as a competitive factor and strategic management is very important for gaining competitive advantages. This paper explores factors related to strategy and IT that should be considered for the strategic analysis of IT as a competitive factor, and proposes a framework for Strategic Technology Management (STM). The research is conducted by means of quantitative and qualitative analysis of data. The framework is expanded and validated through inference to findings of large and small to medium-sized enterprises through interviews, finally ending on theory matching. The results of the analysis show that the strategic management of information technology is a continuous process of evaluation and change and that the alignment between factors such as competitive environment, competitive strategies (business and IT strategies), competitive outcome, and competitive factors gain competitive advantages for industrial companies.
{"title":"A Framework for the Strategic Management of Information Technology","authors":"Dhiya Abdullah Al Wazzan","doi":"10.11634/216796061706918","DOIUrl":"https://doi.org/10.11634/216796061706918","url":null,"abstract":"The complementary between IT as a competitive factor and strategic management is very important for gaining competitive advantages. This paper explores factors related to strategy and IT that should be considered for the strategic analysis of IT as a competitive factor, and proposes a framework for Strategic Technology Management (STM). The research is conducted by means of quantitative and qualitative analysis of data. The framework is expanded and validated through inference to findings of large and small to medium-sized enterprises through interviews, finally ending on theory matching. The results of the analysis show that the strategic management of information technology is a continuous process of evaluation and change and that the alignment between factors such as competitive environment, competitive strategies (business and IT strategies), competitive outcome, and competitive factors gain competitive advantages for industrial companies.","PeriodicalId":206506,"journal":{"name":"American Journal of Business and Management","volume":"2014 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2018-04-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"127544690","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2018-04-14DOI: 10.11634/216796061706919
Fisayo Fagbemi, John Oluwasegun Ajibike
In view of the indispensable role of financial sector in both emerging and developing economies, there has been a notable spotlight on the financial sector development over the years in most African countries. Nonetheless, there are only a few studies on this topical issue, particularly for Nigeria. Hence, this study examines the long – run and short – run dynamic relationship between institutional quality and financial development in Nigeria over the period of 1984 – 2015 using Auto-Regressive Distributed Lag (ARDL) bounds test approach to cointegration. Using two different indicators (Private credit and M2) of financial development, the results consistently show that institutional factors do not have significant effect on financial development in the long – run as well as in the short – run. Furthermore, the empirical evidence indicates that regulatory quality and governance system (institutions) do not necessarily contribute to financial development in a feeble institutional environment, specifically in Nigeria. Thus, our findings suggest that whilst weak institutions could increase the risk of limiting the functioning of financial system, good governance and strong institutions are the essential ingredient of financial development in Nigeria. As a consequence, policies aimed at strengthening the quality of institutions and governance should form the major policy thrust of government (policy makers). These could help improving financial sector development in Nigeria.
{"title":"Institutional Quality and Financial Sector Development: Empirical Evidence from Nigeria","authors":"Fisayo Fagbemi, John Oluwasegun Ajibike","doi":"10.11634/216796061706919","DOIUrl":"https://doi.org/10.11634/216796061706919","url":null,"abstract":"In view of the indispensable role of financial sector in both emerging and developing economies, there has been a notable spotlight on the financial sector development over the years in most African countries. Nonetheless, there are only a few studies on this topical issue, particularly for Nigeria. Hence, this study examines the long – run and short – run dynamic relationship between institutional quality and financial development in Nigeria over the period of 1984 – 2015 using Auto-Regressive Distributed Lag (ARDL) bounds test approach to cointegration. Using two different indicators (Private credit and M2) of financial development, the results consistently show that institutional factors do not have significant effect on financial development in the long – run as well as in the short – run. Furthermore, the empirical evidence indicates that regulatory quality and governance system (institutions) do not necessarily contribute to financial development in a feeble institutional environment, specifically in Nigeria. Thus, our findings suggest that whilst weak institutions could increase the risk of limiting the functioning of financial system, good governance and strong institutions are the essential ingredient of financial development in Nigeria. As a consequence, policies aimed at strengthening the quality of institutions and governance should form the major policy thrust of government (policy makers). These could help improving financial sector development in Nigeria.","PeriodicalId":206506,"journal":{"name":"American Journal of Business and Management","volume":"18 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2018-04-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"122257250","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2017-10-22DOI: 10.11634/216796061706894
G. Simon, Iris Zhou
Employee Engagement (EE) spans over 30 years discourse within the practitioner and scientific domain, and have become a strategic imperative within organizations. However, due to the tumultuous history of inconsistencies in conceptualization, poor validation, and various discrepancies among scholars and practitioners, the construct has attracted interest across disciplines and industry. Accordingly, the claims of its positive impact on bottom line and other organizational outcome have become the catalyst for further research. Owing to that, this paper highlights past and present findings on EE. Drawing on previous studies, we highlight the cons of the construct and propose a multi-foci approach that extends the positive psychology perspective. We reference the earlier works of Kahn, and the influence sociology played in the conceptualization of Kahn’s theory of the employee’s preferred self. We conclude and recommend the Interactionist view as a theoretical framework within the field of industrial sociology to support our arguments. Keywords : Employee engagement, positive psychology, sociology, rational choice theory, social interactionism.
{"title":"Harmonizing Modern Day Employee Engagement with the Sociological Theory of Symbolic Interactionism","authors":"G. Simon, Iris Zhou","doi":"10.11634/216796061706894","DOIUrl":"https://doi.org/10.11634/216796061706894","url":null,"abstract":"Employee Engagement (EE) spans over 30 years discourse within the practitioner and scientific domain, and have become a strategic imperative within organizations. However, due to the tumultuous history of inconsistencies in conceptualization, poor validation, and various discrepancies among scholars and practitioners, the construct has attracted interest across disciplines and industry. Accordingly, the claims of its positive impact on bottom line and other organizational outcome have become the catalyst for further research. Owing to that, this paper highlights past and present findings on EE. Drawing on previous studies, we highlight the cons of the construct and propose a multi-foci approach that extends the positive psychology perspective. We reference the earlier works of Kahn, and the influence sociology played in the conceptualization of Kahn’s theory of the employee’s preferred self. We conclude and recommend the Interactionist view as a theoretical framework within the field of industrial sociology to support our arguments. Keywords : Employee engagement, positive psychology, sociology, rational choice theory, social interactionism.","PeriodicalId":206506,"journal":{"name":"American Journal of Business and Management","volume":"37 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2017-10-22","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"122199776","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2017-10-02DOI: 10.11634/216796061706891
Dheya Alwazzan
Public services have a significant impact on the competitiveness of economies, that’s why public agencies are developing new ways of delivering public services within a multi-channel logic. This study examines the ap-plication of relationship marketing in the public healthcare sector in Kuwait as public services organizations. It examines customer satisfaction and trust as indicators of the applications of Relationship marketing within these organizations. A survey was conducted, collecting data through a questionnaire containing 34 items that was completed by 887 randomly selected public hospital patients and multiple regression analysis was used for data analysis. The results revealed that relationship marketing is applied to some extent within these organiza-tions. The study also included a road map for improving marketing performance in these organizations and the similar public sector ones.
{"title":"Examining the Role of Relationship Marketing in Public Service Organi-zations: A Study Within Kuwaiti Healthcare Public Sector","authors":"Dheya Alwazzan","doi":"10.11634/216796061706891","DOIUrl":"https://doi.org/10.11634/216796061706891","url":null,"abstract":"Public services have a significant impact on the competitiveness of economies, that’s why public agencies are developing new ways of delivering public services within a multi-channel logic. This study examines the ap-plication of relationship marketing in the public healthcare sector in Kuwait as public services organizations. It examines customer satisfaction and trust as indicators of the applications of Relationship marketing within these organizations. A survey was conducted, collecting data through a questionnaire containing 34 items that was completed by 887 randomly selected public hospital patients and multiple regression analysis was used for data analysis. The results revealed that relationship marketing is applied to some extent within these organiza-tions. The study also included a road map for improving marketing performance in these organizations and the similar public sector ones.","PeriodicalId":206506,"journal":{"name":"American Journal of Business and Management","volume":"23 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2017-10-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"133549964","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2017-06-03DOI: 10.11634/216796061605876
Vonai Chirasha
Emotional Intelligence has become increasingly popular as a management tool for boosting performance at work. Despite this popularity, there is no sustained research in Zimbabwe that substantiates the efficacy of emotional intelligence especially within municipality environments. Using Goleman’s four clusters of emotional intelligence self-awareness, emotional intelligence self-management, emotional intelligence awareness of others and emotional intelligence management of others managers rated themselves high as compared to employee ratings. The results indicate that managers may be clueless as to employee perceptions of their behaviour. It is important that managers constantly get feedback from those they lead so that they improve their attitude and behaviour. Using purposive and stratified sampling techniques, 32 managers and 400 subordinates participated in the study. The instrument that measured Goleman’s emotional intelligence through self-rating was reliable with Cronbach’s Alpha reliability coefficients ranging from emotional self-awareness 0.846, emotional self-management 0.886, emotional awareness of others 0.939 and emotional intelligence management of others 0.960. The instrument used by employees to rate managers was also reliable with the Cronbach’s Alpha reliability coefficients ranging from emotional intelligence self-awareness 0.807, emotional intelligence self-management 0.834, emotional intelligence awareness of others 0.858 and emotional intelligence management of others 0.945. The hypothesis that self rating and others’ rating can-not be same was validated.
{"title":"Self versus employees’ Appraisal of managers’ emotional intelligence: the case of Gweru and Kwekwe city councils, Midlands Province, Zimbabwe","authors":"Vonai Chirasha","doi":"10.11634/216796061605876","DOIUrl":"https://doi.org/10.11634/216796061605876","url":null,"abstract":"Emotional Intelligence has become increasingly popular as a management tool for boosting performance at work. Despite this popularity, there is no sustained research in Zimbabwe that substantiates the efficacy of emotional intelligence especially within municipality environments. Using Goleman’s four clusters of emotional intelligence self-awareness, emotional intelligence self-management, emotional intelligence awareness of others and emotional intelligence management of others managers rated themselves high as compared to employee ratings. The results indicate that managers may be clueless as to employee perceptions of their behaviour. It is important that managers constantly get feedback from those they lead so that they improve their attitude and behaviour. Using purposive and stratified sampling techniques, 32 managers and 400 subordinates participated in the study. The instrument that measured Goleman’s emotional intelligence through self-rating was reliable with Cronbach’s Alpha reliability coefficients ranging from emotional self-awareness 0.846, emotional self-management 0.886, emotional awareness of others 0.939 and emotional intelligence management of others 0.960. The instrument used by employees to rate managers was also reliable with the Cronbach’s Alpha reliability coefficients ranging from emotional intelligence self-awareness 0.807, emotional intelligence self-management 0.834, emotional intelligence awareness of others 0.858 and emotional intelligence management of others 0.945. The hypothesis that self rating and others’ rating can-not be same was validated.","PeriodicalId":206506,"journal":{"name":"American Journal of Business and Management","volume":"132 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2017-06-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"121617020","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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