Pub Date : 2005-12-20DOI: 10.1504/IJIEM.2005.008415
P. Jiang, Guohai Zhang
In this paper, we propose a portalet-based architecture with which e-service functions through calling CAX tools remotely can be realised. Furthermore, as the core of the portalet, the contexts of calling mode service, queueing and managing service, visual I/O service and collaborative service are discussed in detail. In order to verify the feasibility of the method proposed, a running example is given.
{"title":"Portalet as a front end for enabling the e-service functions of CAX tool on the web","authors":"P. Jiang, Guohai Zhang","doi":"10.1504/IJIEM.2005.008415","DOIUrl":"https://doi.org/10.1504/IJIEM.2005.008415","url":null,"abstract":"In this paper, we propose a portalet-based architecture with which e-service functions through calling CAX tools remotely can be realised. Furthermore, as the core of the portalet, the contexts of calling mode service, queueing and managing service, visual I/O service and collaborative service are discussed in detail. In order to verify the feasibility of the method proposed, a running example is given.","PeriodicalId":218661,"journal":{"name":"Int. J. Internet Enterp. Manag.","volume":"6 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2005-12-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"115222380","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2005-12-20DOI: 10.1504/IJIEM.2005.008411
K. Hsieh
Under the competitive environment, most enterprises are facing a problem that the profit will be gradually less. How to develop techniques to enhance their competitive capabilities is the primary work. Recently, Customer Relationship Management (CRM), a technique for many enterprises to strengthen their competitive capabilities, can be used to solve the issue. Aside from CRM strategy, Supplier Relationship Management (SRM), which is the way to manage the relationship between suppliers and enterprises, is another concept proposed to solve it with an opposite logistic thinking. CRM strategy will be implemented based on the Customer Service Life Cycle (CSLC) model. Besides, we will employ the concept of CSLC model into constructing a new model suitable for implementing SRM strategy, which is called the Supplier Service Life Cycle (SSLC) model. Finally, an integrated framework for implementing CRM/SRM during an Electronic Commerce (EC) environment, based on life-cycle model, is defined.
{"title":"Constructing an integrated framework of life-cycle model to implement relationship management in an EC environment","authors":"K. Hsieh","doi":"10.1504/IJIEM.2005.008411","DOIUrl":"https://doi.org/10.1504/IJIEM.2005.008411","url":null,"abstract":"Under the competitive environment, most enterprises are facing a problem that the profit will be gradually less. How to develop techniques to enhance their competitive capabilities is the primary work. Recently, Customer Relationship Management (CRM), a technique for many enterprises to strengthen their competitive capabilities, can be used to solve the issue. Aside from CRM strategy, Supplier Relationship Management (SRM), which is the way to manage the relationship between suppliers and enterprises, is another concept proposed to solve it with an opposite logistic thinking. CRM strategy will be implemented based on the Customer Service Life Cycle (CSLC) model. Besides, we will employ the concept of CSLC model into constructing a new model suitable for implementing SRM strategy, which is called the Supplier Service Life Cycle (SSLC) model. Finally, an integrated framework for implementing CRM/SRM during an Electronic Commerce (EC) environment, based on life-cycle model, is defined.","PeriodicalId":218661,"journal":{"name":"Int. J. Internet Enterp. Manag.","volume":"28 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2005-12-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"134112813","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2005-12-20DOI: 10.1504/IJIEM.2005.008414
David Tsou, P. Hantos, Charlie Sie
Xerox Corporation implemented a global Enterprise Resource Planning (ERP) system to effectively manage its 52 worldwide manufacturing plants and lay the foundations of future e-commerce solutions. The strategic objective for implementing a global manufacturing ERP system at Xerox is for management to gain insights into real-time financial visibility and total material requirement consolidation. This paper gives an insight into the planning and implementation process of this Oracle Manufacturing and Financial System (OMAF) from the perspective of Xerox's leading electronics manufacturing plant, Southern California Manufacturing Operations, (SCMO) located in El Segundo, California. An efficient implementation model and associated metrics, based on gap analysis, were developed to manage the activities. Gap analysis also proved to be an effective method for balancing the interests of the process owners, end-users, implementers and all other stakeholders of the project.
{"title":"A case study of a centrally managed ERP implementation for manufacturing plants of a global corporation","authors":"David Tsou, P. Hantos, Charlie Sie","doi":"10.1504/IJIEM.2005.008414","DOIUrl":"https://doi.org/10.1504/IJIEM.2005.008414","url":null,"abstract":"Xerox Corporation implemented a global Enterprise Resource Planning (ERP) system to effectively manage its 52 worldwide manufacturing plants and lay the foundations of future e-commerce solutions. The strategic objective for implementing a global manufacturing ERP system at Xerox is for management to gain insights into real-time financial visibility and total material requirement consolidation. This paper gives an insight into the planning and implementation process of this Oracle Manufacturing and Financial System (OMAF) from the perspective of Xerox's leading electronics manufacturing plant, Southern California Manufacturing Operations, (SCMO) located in El Segundo, California. An efficient implementation model and associated metrics, based on gap analysis, were developed to manage the activities. Gap analysis also proved to be an effective method for balancing the interests of the process owners, end-users, implementers and all other stakeholders of the project.","PeriodicalId":218661,"journal":{"name":"Int. J. Internet Enterp. Manag.","volume":"421 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2005-12-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"116874771","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2005-08-31DOI: 10.1504/IJIEM.2005.007636
J. Guo, Chengzheng Sun
Interoperation between business partners is extremely important. However, most product data produced in many firms are considered as ad hoc and are not qualified for interoperation. To solve this problem, this paper has proposed a concept-centric definition transformation approach, which transforms irregular local product definitions from different data sources to a set of canonical local product representations. These canonical representations are thus able to translate these common product representations to what the public can understand, thus, achieving business interoperation between different semantic communities.
{"title":"Transforming ad hoc product data into canonical product representation","authors":"J. Guo, Chengzheng Sun","doi":"10.1504/IJIEM.2005.007636","DOIUrl":"https://doi.org/10.1504/IJIEM.2005.007636","url":null,"abstract":"Interoperation between business partners is extremely important. However, most product data produced in many firms are considered as ad hoc and are not qualified for interoperation. To solve this problem, this paper has proposed a concept-centric definition transformation approach, which transforms irregular local product definitions from different data sources to a set of canonical local product representations. These canonical representations are thus able to translate these common product representations to what the public can understand, thus, achieving business interoperation between different semantic communities.","PeriodicalId":218661,"journal":{"name":"Int. J. Internet Enterp. Manag.","volume":"3 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2005-08-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"129883175","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2005-08-31DOI: 10.1504/IJIEM.2005.007638
H. Panetto, J. Pétin
This paper contributes to a formal framework for the automation of production systems. Automatic control systems deal currently with theoretical modelling techniques that aim to formally define the behaviour of a control system when process behaviours and system requirements are well defined. Our approach aims to facilitate a common and consensual understanding of an automated system at the early stage of a systems engineering process. This approach is based on the use UML stereotypes, based on a systemic approach, to globally formalise a production system satisfying the following predicate: Control Systems Requirements ∧ Process Systems Requirements ⇒ Production System Requirements.
{"title":"Metamodelling of production systems process models using UML stereotypes","authors":"H. Panetto, J. Pétin","doi":"10.1504/IJIEM.2005.007638","DOIUrl":"https://doi.org/10.1504/IJIEM.2005.007638","url":null,"abstract":"This paper contributes to a formal framework for the automation of production systems. Automatic control systems deal currently with theoretical modelling techniques that aim to formally define the behaviour of a control system when process behaviours and system requirements are well defined. Our approach aims to facilitate a common and consensual understanding of an automated system at the early stage of a systems engineering process. This approach is based on the use UML stereotypes, based on a systemic approach, to globally formalise a production system satisfying the following predicate: Control Systems Requirements ∧ Process Systems Requirements ⇒ Production System Requirements.","PeriodicalId":218661,"journal":{"name":"Int. J. Internet Enterp. Manag.","volume":"97 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2005-08-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"128270753","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2005-08-31DOI: 10.1504/IJIEM.2005.007637
F. Lillehagen, John Krogstie, H. Solheim
This paper extends the definition and role of Enterprise Modelling (EM) and describes recent research results that have led to the definition of the next generation of enterprise modelling – Enterprise Visual Scenes (EVS). The focus is on the transition from EM to EVS and what the implications will be for industry, developers of solutions, system providers, future users and user communities. Based on identified industrial challenges and the current state of the art and state of practice within enterprise modelling, the properties and benefits of enterprise visual scenes are outlined. Examples of early practical experiences from the use of the approach are provided, pointing to the work ahead for fulfilling the EVS vision.
{"title":"From enterprise modelling to enterprise visual scenes","authors":"F. Lillehagen, John Krogstie, H. Solheim","doi":"10.1504/IJIEM.2005.007637","DOIUrl":"https://doi.org/10.1504/IJIEM.2005.007637","url":null,"abstract":"This paper extends the definition and role of Enterprise Modelling (EM) and describes recent research results that have led to the definition of the next generation of enterprise modelling – Enterprise Visual Scenes (EVS). The focus is on the transition from EM to EVS and what the implications will be for industry, developers of solutions, system providers, future users and user communities. Based on identified industrial challenges and the current state of the art and state of practice within enterprise modelling, the properties and benefits of enterprise visual scenes are outlined. Examples of early practical experiences from the use of the approach are provided, pointing to the work ahead for fulfilling the EVS vision.","PeriodicalId":218661,"journal":{"name":"Int. J. Internet Enterp. Manag.","volume":"108 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2005-08-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"134560709","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2005-08-31DOI: 10.1504/IJIEM.2005.007641
Xiaohui Zhao, Chengfei Liu
The process integration puts business modelling and application system design together to optimise the business process management. In this paper, a new process integration scheme based on multiple workflow domains through process decomposition and multiple domain management is proposed for intra-organisation oriented process management. By decomposing a long-life business process into several shorter processes, the coupling relationship inside the process can be reduced, and therefore management flexibility is accordingly enhanced. Because each workflow domain is an autonomous entity, management strategies or policies can be specifically proposed and applied to different domains rather than the whole organisation, for the improvement of business efficiency, cost and quality.
{"title":"Process integration based on multiple workflow domains","authors":"Xiaohui Zhao, Chengfei Liu","doi":"10.1504/IJIEM.2005.007641","DOIUrl":"https://doi.org/10.1504/IJIEM.2005.007641","url":null,"abstract":"The process integration puts business modelling and application system design together to optimise the business process management. In this paper, a new process integration scheme based on multiple workflow domains through process decomposition and multiple domain management is proposed for intra-organisation oriented process management. By decomposing a long-life business process into several shorter processes, the coupling relationship inside the process can be reduced, and therefore management flexibility is accordingly enhanced. Because each workflow domain is an autonomous entity, management strategies or policies can be specifically proposed and applied to different domains rather than the whole organisation, for the improvement of business efficiency, cost and quality.","PeriodicalId":218661,"journal":{"name":"Int. J. Internet Enterp. Manag.","volume":"143 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2005-08-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"132195747","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2005-08-31DOI: 10.1504/IJIEM.2005.007640
A. Grilo, R. Jardim-Gonçalves
Recent studies have illustrated that despite the fact that the AEC sector has yet to adopt international standards like STEP and IFC in order to have interoperability and information integration across its value chain and within the construction life cycle, it has embraced e-commerce and e-business. Indeed, case studies demonstrate that the use of electronic collaborative and commerce platforms by the different players in the AEC sector can be as sophisticated as the best practices found in automotive, aeronautics, or retailing sectors. However, the same studies do also recognise that though the best practices are at the same level, they are much less frequently deployed. This paper presents a methodology based on business factors to assess the readiness and likeliness of the development of e-business and e-commerce between disparate players in AEC projects.
{"title":"Analysis on the development of e-platforms in the AEC sector","authors":"A. Grilo, R. Jardim-Gonçalves","doi":"10.1504/IJIEM.2005.007640","DOIUrl":"https://doi.org/10.1504/IJIEM.2005.007640","url":null,"abstract":"Recent studies have illustrated that despite the fact that the AEC sector has yet to adopt international standards like STEP and IFC in order to have interoperability and information integration across its value chain and within the construction life cycle, it has embraced e-commerce and e-business. Indeed, case studies demonstrate that the use of electronic collaborative and commerce platforms by the different players in the AEC sector can be as sophisticated as the best practices found in automotive, aeronautics, or retailing sectors. However, the same studies do also recognise that though the best practices are at the same level, they are much less frequently deployed. This paper presents a methodology based on business factors to assess the readiness and likeliness of the development of e-business and e-commerce between disparate players in AEC projects.","PeriodicalId":218661,"journal":{"name":"Int. J. Internet Enterp. Manag.","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2005-08-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"121811293","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2005-08-31DOI: 10.1504/IJIEM.2005.007635
A. Hahn
This paper proposes a tool integration approach based on Semantic Web technology. In a concurrent engineering environment integrated engineering tools are loosely integrated by interconnecting product model entities stored inside tools to a semantic network. Due to this knowledge-oriented approach, the product knowledge stored inside the distributed semantic network helps engineers to manage product complexity. The implementation follows a component-oriented Web-Services-based architecture.
{"title":"Web Services for semantic model integration in concurrent engineering","authors":"A. Hahn","doi":"10.1504/IJIEM.2005.007635","DOIUrl":"https://doi.org/10.1504/IJIEM.2005.007635","url":null,"abstract":"This paper proposes a tool integration approach based on Semantic Web technology. In a concurrent engineering environment integrated engineering tools are loosely integrated by interconnecting product model entities stored inside tools to a semantic network. Due to this knowledge-oriented approach, the product knowledge stored inside the distributed semantic network helps engineers to manage product complexity. The implementation follows a component-oriented Web-Services-based architecture.","PeriodicalId":218661,"journal":{"name":"Int. J. Internet Enterp. Manag.","volume":"28 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2005-08-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"124993929","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2005-06-27DOI: 10.1504/IJIEM.2005.007232
I. Becerra-Fernandez, Kenneth E. Murphy, J. Elam
The Personal Systems Group, a division within IBM, successfully implemented SAP's R/3 enterprise information system in its largest manufacturing facility in North Carolina. The project, at the time the second largest SAP implementation in the world with respect to the number of users, was completed on-time and on-budget. This paper presents an inside look at this large-scale systems implementation: its motivation, the project structure, the complexity of project tasks, the project personnel and the project outcomes. The paper presents six factors that led IBM to a successful implementation: 1. top management commitment; 2. strong project management; 3. team member skills; 4. team member motivation and dedication; 5. effective communication with users; 6. an effectively planned and implemented change management strategy. Evidence of how these factors enabled the Personal Systems Group to successfully achieve the longer-term vision of streamlining their supply chain to increase productivity, cost savings, and customer satisfaction are also presented.
IBM旗下的个人系统集团(Personal Systems Group)在其位于北卡罗来纳州的最大制造工厂成功地实施了SAP的R/3企业信息系统。就用户数量而言，该项目是当时世界上第二大的SAP实施，并按时按预算完成。本文介绍了这种大规模系统实施的内部情况:其动机、项目结构、项目任务的复杂性、项目人员和项目成果。本文提出了导致IBM成功实现的六个因素:1。最高管理层的承诺;2. 项目管理能力强;3.团队成员技能;4. 团队成员的积极性和奉献精神;5. 与用户有效沟通;6. 有效计划和实施的变更管理策略。这些因素如何使Personal Systems Group成功地实现其供应链流线化的长期愿景，以提高生产力、成本节约和客户满意度。
{"title":"Successfully implementing ERP: the IBM personal systems group experience","authors":"I. Becerra-Fernandez, Kenneth E. Murphy, J. Elam","doi":"10.1504/IJIEM.2005.007232","DOIUrl":"https://doi.org/10.1504/IJIEM.2005.007232","url":null,"abstract":"The Personal Systems Group, a division within IBM, successfully implemented SAP's R/3 enterprise information system in its largest manufacturing facility in North Carolina. The project, at the time the second largest SAP implementation in the world with respect to the number of users, was completed on-time and on-budget. This paper presents an inside look at this large-scale systems implementation: its motivation, the project structure, the complexity of project tasks, the project personnel and the project outcomes. The paper presents six factors that led IBM to a successful implementation: 1. top management commitment; 2. strong project management; 3. team member skills; 4. team member motivation and dedication; 5. effective communication with users; 6. an effectively planned and implemented change management strategy. Evidence of how these factors enabled the Personal Systems Group to successfully achieve the longer-term vision of streamlining their supply chain to increase productivity, cost savings, and customer satisfaction are also presented.","PeriodicalId":218661,"journal":{"name":"Int. J. Internet Enterp. Manag.","volume":"3 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2005-06-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"129822414","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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